Amazon Web Services, Inc.

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!Key job responsibilities- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)- Perform rack installs and rack decommissioning within internal SLA - Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment- Technical writing to support change management program - Monitor daily work requests and manage to resolution, and execute projects from conception to completion- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.- Role may support more than one location/site.Physical Requirements:Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:- Regularly lift and/or move up to 39 pounds independently - Participate in group lifts for 40+ pounds- Maintain balance and perform construction tasks while on a ladder- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position- Work in an environment requiring provided ear protectionA day in the lifeThis role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- High school or equivalent diploma- Technical (Military/Trade School) training or 1+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical) 1+ years of electrical or mechanical experience- 1+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint) ...

Note: Amazon internships are full-time (40 hours/week) for 12 consecutive weeks, starting May/June 2025. Applicants should have at a minimum one quarter/semester remaining after their internship concludes. This internship role is required to be onsite 5 days a week in Arlington, VA.This position requires that the candidate selected be a U.S. citizen and be able to obtain/maintain an active TS/SCI security clearance with polygraph at the conclusion of the internship. Do you want to experiment with innovative technologies, including Cloud Computing, Machine Learning, and GenAI? Are you passionate about educating, training, designing, and building cloud computing solutions to help customer solve their most challenging problems? Amazon Web Services (AWS), a leader in Cloud Computing, is seeking interns to join our AWS Professional Services Internship program. This is a unique opportunity to play a key role in a fast-growing business and to deliver value to AWS customers of all sizes from startups to global brands. The skills and experiences you gain will be highly sought after throughout the industry and give you the opportunity for the career of a lifetime. The AWS Professional Services organization is a global team of experts that helps AWS customers realize their desired business outcomes when using the AWS Cloud. We deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. In addition to working alongside our customers, we share our experience through technical artifacts and proof of concept demos. As a Professional Services intern, you will gain hands-on experience in cloud computing, develop business acumen, and learn about Amazon’s peculiar culture. You will work on projects, have the opportunity to obtain the AWS certifications, and attend professional development events. This internship leads to a full time role in Arlington, VA, that has up to 75% travel associated. While many of our customers engage ProServe virtually, there is always the potential that a customer might choose to include travel in their contract.Upon successful completion of the internship program, selected interns will receive a full-time offer to join the Professional Services and go into our AWS Technical training program. This program is an accelerated career development program for recent graduates and early career professionals entering technical roles to advance their skills and help customers design and build flexible and resilient cloud-based solutions. While in this program, you will learn key technical and professional skills from top AWS subject matter experts that you can use in your career working with AWS’s customers. Applications are reviewed on a rolling basis. For an update on your status, or to confirm your application was submitted successfully, please login to your candidate portal. Please note that we are reviewing a high volume of applications and appreciate your patience. The program offers the opportunity to specialize in an area of interest including:Application Developer - AppDev resources are specialists in designing applications that run natively in the cloud using programming languages such as Python, JavaScript, Typescript, etc. They are experts in building programs that run on any number of platforms including virtualized instances, containers, or server less architecture. They are full stack developers with backend, frontend, and UX skillsets.Data & Analytics - Data & Analytics role supports our services that leverage data and produce business insights, which may include using Machine Learning/Artificial Intelligence/Generative Artificial Intelligence (ML/AI/GenAI). Helping our customers use and integrate Big Data services in what is arguably our industry’s most exciting space. The portfolio of services covers EMR (Hadoop), DynamoDB (NoSQL), MongoDB, Apache Cassandra, Amazon Q, and Bedrock. Key job responsibilities · Build solutions that demonstrate technical breadth and practical knowledge of applicable AWS services · Present technical content to internal and external audiences and collaborate across diverse stakeholder groups to deliver business value for Customers. · Contribute to workload discovery, requirements gathering, and preparation of engagement-related presentations.About the teamMentorship & Career Growth Our team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skillset. Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Work/Life Harmony Our team puts a high value on work-life harmony. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility and encourage you to find your own balance between your work and personal lives.BASIC QUALIFICATIONS- Enrolled in an Associate or greater degree program (e.g. Bachelor degree, Master degree) in a STEM related field such as Computer Science, Computer Engineering, Information Technology, or other related fields, with a conferral date between December 2025 and June 2026- Experience with Java and Python- Experience with one or more of the following programming languages/technologies: Typescript, React, Angular, Node.js, Ruby, GoLang, R, C, or C++- Experience with one or more of the following: networking fundamentals, security, databases (relational and/or NoSQL), operating systems (Unix, Linux, and/or Windows) ...

The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer programs during the solution and pursuit stages, develop a long-term Professional Services strategy and execute that strategy within our Financial Services vertical. The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM manages all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. This is a customer facing - new customer acquisition role may require up to 50% travel to customer sites.Key job responsibilities- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales)- Establish Executive relationships across Technology & Business groups, executive sponsorship of programs- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud services- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Support scale through shared learnings and mechanisms across the Professional Services sales team.About the teamAbout AWS:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- BA/BS degree with vertical industry sales and delivery experience with cloud services and solutions.- 8+ years of management consulting and IT experience with business, product, and digital transformation knowledge including overcoming challenges in customer-facing roles.- Experience with selling consulting/professional services with recurring revenue from accounts/territory in the capital market industry and its research and data ecosystem.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

AWS is looking for a dedicated, resourceful, and customer obsessed Executive Assistant to support leaders on our Frontline Support Team. This role requires attention to detail, excellent organizational skills and the ability to meet tight deadlines while prioritizing and executing on tasks that have an impact across multiple teams, including customers. The ideal candidate will be an experienced planner and coordinator with the demonstrated ability to respond effectively and efficiently, while collaborating with other EAs. The individual in this role must understand business priorities, demonstrate the ability to proactively anticipate needs, drive improvements for a geographically dispersed team, and understand handling of confidential information and be trusted to maintain data privacy. The successful candidate will possess the ability to complete complex tasks quickly with little to no guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action without having to know the whole picture. This role must be able to work successfully in a team environment and build effective working relationships inside and outside the group.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Key job responsibilities• Management of complex calendar and scheduling to support teams in multiple locations.• Schedule cost effective travel itineraries which create smooth transitions between time zones. Coordinate with in-house travel agents and manage international travel process.• Create and submit expense reports in a timely fashion.• Managing engagement scheduling, tracking, and debriefs.• Track and help drive completion of key deliverables and follow up on outstanding items.• Collaborate across the Marketing EA team to ensure the effective prioritisation and completion of activities.• Partner with leaders to understand their priorities and build processes to make their organizations happier and more effective.• Help to create an environment that is positive and fun to work in.• Learn and be curious about the organization in order to improve effectiveness.A day in the lifeAs an Executive Assistant, you will be responsible for a wide range of critical activities including complex calendar management, tracking key deliverables, coordinating travel and expenses, and organizing team activities and events (such as all–hands meetings and employee engagement activities). Other responsibilities include, but are not limited to, coordinating meeting agendas, space planning, and ad hoc project coordination. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is important. In this role, you’ll have the opportunity to act as an extension of our leaders in partnership with a supportive and collaborative EA community.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications ...

Would you like a career that gives you opportunities to help customers change how they operate in today’s Digital Age and accelerate their cloud journey using Amazon Web Services (AWS) within the Retail/CPG Industry? Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?AWS Professional Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with one or more Enterprise Retail/CPG organizations. Our CPMs are accountable for helping Retail/CPG customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Global Account Manager, the CPM oversees strategy execution in truly transformational, ground breaking projects.The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.Key job responsibilities- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud transformation.- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Develop a unified account plan and pursuit plan that aligns with AWS account team (direct sales).- Establish Executive relationships across Business & Technology groups, executive sponsorship of programs.- Establish an internal network at AWS, most notably with internal organizations critical to success: Account Team (#OneTeam), Partner team, Global Services organization, Finance, Legal.- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the cloud ecosystem.- Deliver on annual bookings, revenue, and customer satisfaction targets with deal structure aligned with defined customer outcomes and AWS ProServe business objectives.- Support scale through shared learnings and mechanisms across the ProServe team.About the teamAbout AWS:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 8+ years of managing a book of business with sales and revenue targets in a consulting/professional services business setting- 3+ years working in the Retail/CPG sector as a consultant or part of a Professional Services organization- Business development experience including multiyear, multiple service offering proposals resulting in contracts with +$10M total contract value.- Experience with CRM systems with a view of pursuits, progress, and pipeline conversion- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

Would you like a career that gives you opportunities to help customers change how they operate in today’s Digital Age and accelerate their cloud journey using Amazon Web Services (AWS) within the Manufacturing Industry? Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?AWS Professional Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with one or more Enterprise Manufacturing organizations. Our CPMs are accountable for helping Manufacturing customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Global Account Manager, the CPM oversees strategy execution in truly transformational, ground breaking projects.The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Helping shape Manufacturing customers’ long-term, strategic, transformational roadmaps, having a high.- Bias for Action to Deliver Results in ProServe and Platform bookings in the near term. - Establishing Executive relationships across Technology & Business groups, becoming a strategic advisor and expert with deep knowledge of the cross-section of the customers’ business and available technology solutions. - Preparing and presenting technical and commercial proposals to Manufacturing Chief Experience Officer (CxO) leaders that articulate accelerated business outcomes through cloud technologies.- Working with the AWS internal network, including specialist experts across AWS product and specialist resources as well as Account team, Partner team, Finance, and Legal.- Delivering on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Supporting scale through shared learnings and mechanisms across the Professional Services sales team.AWS Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.The main focus of Professional Services is to help our customers with defining and accelerating their Cloud Journey using the Cloud Adoption Framework:- Digital Optimization - Helping our clients accelerate the migration of existing workloads and infrastructure into the cloud across multiple business units and regions- Digital Innovation - Defining new business applications and offerings making use of the latest powerful AWS capabilities such as; Data Analytics, IoT and Machine Learning.This customer facing role may require up to 50% travel to customer sites.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 8+ years of managing a book of business with sales and revenue targets in a consulting/professional services business setting- 3+ years working in the Industrial Manufacturing sector as a consultant or part of a Professional Services organization- Business development experience including multiyear, multiple service offering proposals resulting in contracts with +$10M total contract value.- Experience with CRM systems with a view of pursuits, progress, and pipeline conversion- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

AWS is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.About the RoleThe ideal candidate will be expected to drive new business in Capital Markets, leading the organization as a whole to effectively sell into these industries, developing programs to accelerate our customers’ moves from legacy on-premises environments to AWS-based services. The candidates specialized industry knowledge and expertise bridges businesses and technology, and you understand the regulatory and compliance environment that our customer base operates in. The candidate speaks the language of our customers, mapping their business and regulatory needs to AWS services and partner-led solutions. The candidate will work closely with AWS solutions architects, professional services, and security and compliance team members to develop and promote cloud best practices in areas such as LOB use cases, security, resiliency, and regulatory compliance. They will work closely with the AWS product and services teams to help evolve AWS offerings for more rapid adoption in Capital Markets.The ideal candidate will possess a business development and specific Capital Markets background and industry experience. The candidate should have demonstrated experience engaging with senior-level executives, and supporting account teams, on solutions sales or services opportunities. The candidate should have an understanding of the Capital Markets industry in terms of financial data, trade lifecycle, investment styles, risk and partner ecosystem. They will have a demonstrated ability to think strategically about business, product, and technical challenges, and a proven track record of tactical execution leading to the achievement of sales and market development goals.The candidate will leverage deep expertise to understand the most important customer problems in their region and enable account aligned teams in the field to solve them. Lead cross-functional initiatives to expand markets/accounts, develop scalable programs to drive adoption, and identify new opportunities within your domain. Develop and execute goals to drive long term growth in their geography, while meeting/exceeding revenue and non-revenue driven KPI’s. Bring customer data and market signals back to Worldwide teams to ensure we are prioritizing the building of the right features and services for our customers. Delivering monthly/quarterly business reviews and operational planning documents for their respective tech domain and geography.Key job responsibilitiesYour responsibilities will include driving top line revenue growth and overall end-customer adoption across Capital Markets. You will enable AWS Financial Services field teams across all sales segments and geographies to be more effective in their interactions with key prospects and customers by collaborating with Sales, Partners, Marketing, and other Specialists.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.BASIC QUALIFICATIONS- 10+ years of financial services industry experience within Capital Markets.- 10+ years of professional or military experience- Bachelor's degree in Economics, Mathematics, Statistics, Computer Science or Engineering degree- Demonstrated understanding of the overall Capital Markets industry. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS AMER Cost Control team is seeking a passionate and motivated construction cost engineer to support a portfolio of Data Center Construction projects. The ideal candidate is innovative, analytical and knowledgeable of the global construction market, the core systems integral to the construction of data centers, and their associated costs. You should have a bias toward automation and a track record of creating benchmarks and metrics to support efficient and effective cost controls. You pay attention to detail and solve problems at their root. You have experience working with remote teams and ability to communicate effectively with both construction and non-construction professionals. At Amazon we leverage unique opportunities presented to us and are diverse, creative, team oriented professionals working on a daily basis to develop data centers that are changing the face of data facilities.Key job responsibilitiesSuccess as a Construction Cost Engineer is measured by: - Utilizing tools and templates for bid analysis and cost management - Engaging and managing third party Quantity Surveyor vendors Working seamlessly with multi-disciplinary teams, both internal and external on a global scale - Communicating cost control goals to all stakeholders effectively - Identify Value Engineering opportunities in the design and quantify the savings - Identify project risks and the financial cost impacts associated and communicate to the broader team - Updating repository for historical data - Defining and tracking cost performance metrics - Analyzing and providing timely feedback of Construction vendor proposals using AWS benchmark data - Creating accurate bid leveling documents - Providing cost analysis of schedule and design variations - Validating the final award amount and scope based on contract documents including schedule - Implementing, maintaining and executing all cost control, change management, progress and performance reporting- Validating change cost impacts - Ensuring vendor invoices are accurate and timely - Supporting the construction team with project close-out and final payments - Delivering results for multiple projects with competing priorities on a consistent basis Travel may be required up to 30%, including international travel. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s degree in Construction Management, Quantity Surveying, Civil, Mechanical or Electrical Engineering or related field. - 5+ years of experience in construction cost control, with specific knowledge of electrical, mechanical or ASC cost elements. - 2+ years of experience with Data Center or other mission critical construction environments - 2+ years of experience as a program manager ...

We’re working to improve shopping on Amazon using the conversational capabilities of large language models, and are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. You'll be working with talented scientists, engineers, and technical program managers (TPM) to innovate on behalf of our customers. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey!Key job responsibilitiesWe seek strong Applied Scientists with domain expertise in machine learning and deep learning, transformers, generative models, large language models, computer vision and multimodal models. You will devise innovative solutions at scale, pushing the technological and science boundaries. You will guide the design, modeling, and architectural choices of state-of-the-art large language models and multimodal models. You will devise and implement new algorithms and new learning strategies and paradigms. You will be technically hands-on and drive the execution from ideation to productionization. You will work in collaborative environment with other technical and business leaders, to innovate on behalf of the customer.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Excited by the disruptive potential of quantum technology? Want to innovate on behalf of our customers to build quantum computing tools for the cloud? Thrilled to be key part of Amazon, who has been investing in disruptive innovation for decades, pioneering and shaping the world’s technology?Amazon Braket is looking for Applied Scientists in quantum computing to join an exceptional team of researchers and engineers. Quantum computing is rapidly emerging from the realms of science-fiction, and our customers can see the potential it has to address their challenges. One of our missions at AWS is to give customers access to the most innovative technology available and help them continuously reinvent their business. Quantum computing is a technology that holds promise to be transformational in many industries, and with Amazon Braket we are adding quantum computing resources to the toolkits of every researcher and developer. As an Applied Scientist in the Amazon Braket team, you will develop advanced software solutions for compilation, simulation, and optimization of quantum computing programs in the cloud. You will play a key role in shaping the development roadmap of the service, and evangelizing new features and capabilities. You will also have the opportunity to create white papers, write blogs, build demos and generate other reusable collateral that can be used by our customers. Most importantly, you will work closely with our quantum computing hardware and theory teams, as well as industry and academic partners. Our team collaborates across the entire AWS organization to drive innovation and deliver the right solutions based on customer needs. Key job responsibilities- Explore and experiment with cutting-edge scientific methods and solutions to shape the development roadmap of the Amazon Braket service- Collaborate with academic and industry research groups to uncover the potential of quantum computing devices- Develop advanced software solutions for construction, compilation, and emulation of quantum circuits, quantum simulations, and optimization in the AWS cloud- Work with software engineers and product managers to give customers access to the most innovative technology available- Evangelize new features and capabilities by creating white papers, writing blogs, and building demos- Collaborate across the entire AWS organization to drive innovation and deliver the right solutions to customersAbout the teamThe Amazon Braket development team consists of applied scientists, software engineers, and product managers who collaborate closely to deliver the most innovative solutions to academic and industry customer to accelerate their quantum computing research.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Experience programming or scripting language like Python, Java, C or C++- Have publications at top-tier peer-reviewed conferences or journals- PhD in a quantum computation related field (Quantum Physics, Quantum Chemistry, Computer Science, etc.)- Expert knowledge in quantum computation and variational quantum algorithms, such as QAOA and VQE- Familiarity with quantum computing libraries, such as Braket, Pennylane, Qiskit- Demonstrated ability to work effectively across internal and external organizations ...

Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization? If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success. Key job responsibilitiesWHAT CAN YOU EXPECT FROM A LIFE AT AWS?Every day will bring new and exciting challenges on the job while you:· Learn and use groundbreaking technologies.· Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.· Interact with leading engineers around the world.· Partner with Amazon Web Services teams to help reproduce and resolve customer issues.· Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.· Drive customer communication during critical events.· Drive projects that improve support-related processes and our customers’ technical support experience.· Write tutorials, how-to videos, and other technical articles for the developer community.· Work on critical, highly complex customer problems that may span multiple AWS services. A day in the lifeFirst and foremost this is a customer support role – in The Cloud.• On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.• Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.• Career development: We promote advancement opportunities across the organization to help you meet your career goals.• Training: We have training programs to help you develop the skills required to be successful in your role. We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet.• Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.• AWS Support Engineering has 24/7/365 operation model and work schedule will be required to include nights, weekends and holidays.Want to know what’s it like to be a Support Engineer at AWS? Take a look https://www.youtube.com/watch?v=GC3bWcFFZToAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or a minimum of 1+ years of related professional and/or military experience and knowledge or experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related). And experience with database engines: MySQL/Oracle/PostgreSQL/MariaDB/SQL Server/Amazon Aurora. Experience with database troubleshooting, administering database engines, and HA & DR topologies for databases. ...

The AWS Kumo team provides technology and trusted expertise that intelligently anticipate and resolve AWS customer needs, helping them adopt, optimize, and operate at scale. Kumo’s products, used by AWS customers and the Support teams that help them, are vital to ensuring exceptional customer experiences on AWS. Our team owns customer facing applications like Trusted Advisor, Personal Health Dashboard, AWS Forums, and Support Center and internal tooling such as Case Management, Troubleshooting, and Customer Event Management. We are a highly innovative global organization revolutionizing the way customers engage and seek help from AWS. Support provides a strategic advantage for customers adopting AWS and drives direct revenue to the business.We are looking for an excellent Data Engineer who is passionate about data and the insights that large amounts of data sets can provide. You should possess both a data engineering background and a business acumen that enables you to think strategically. You will experience a wide range of problem solving situations requiring extensive use of data collection and analysis. The successful candidate will work in lock-step with BI Engineers, Data scientists, ML scientists, Business analysts, Product Managers and other stakeholders across organization. You will: - Develop and improve the current data architecture, data quality, monitoring and data availability. - Collaborate with Data Scientists to implement advanced analytics algorithms that exploit our rich data sets for statistical analysis, prediction, clustering and machine learning - Partner with BAs across teams to build and verify hypothesis to improve the AWS Support business. - Help continually improve ongoing reporting and analysis processes, simplifying self-service support for customers - Keep up to date with advances in big data technologies and run pilots to design the data architecture to scale with the increased data sets of customer experience on AWS.About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines ...

**This position requires fluency in English and Japanese, both written and spoken, with the ability to communicate effectively in technical settings, with senior executives, and with external customers.**Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.The Escalation and Event Management (E2M) team is part of the broader AWS-SMGS organization and is dedicated to managing critical escalations, customer facing communications, and handling large-scale customer impacting events. E2M’s purpose is to drive operational excellence and improvements to the overall customer experience.ABOUT YOUIncident Management Engineers have a broad skill set with demonstrated career progression and a proven track record of delivering results. The successful candidate will possess strong analytical acumen, solid technology experience, superb business judgment, strategic account ownership and a propensity to dive deep to solve complex problems. You will also have a passion for creating/providing a world class experience for our customers. The candidate must understand the competitive and industry landscape and must have the leadership presence and communication skills to effectively work with customers at all levels of their organization. You must be a self-starter and able to execute at both a tactical and strategic level – with a strong attention to detail. This is a global role that requires excellent written and verbal communication skills and a passion and desire for leading the resolution of critical incidents. Your decisions are not only fundamental to helping protect our most critical customers but will help maintain the health of AWS customers worldwide.Finally, you are passionate about technology with a desire to learn more and do more with AWS. ABOUT THE ROLEAWS Support is looking for a leader with a strong background in Incident Management and customer ownership to be there during the moments that matter for our most critical customers. We are looking for a Major Incident Engineer to join our team to provide incident response and account ownership. In this position, you will play a pivotal role in providing communication, emergency response, technical resolver engagement and incident management for our customers.*** Please note for this position, the core business hours of operation while in Daylight Time are from 8am-4pm PDT (10am-6pm CDT, 11am-7pm EDT). You can be located in any hub location time zone within the US but please only apply to this position if you are able to accommodate these core hours.***Key job responsibilitiesEvery day will bring new and exciting challenges that include elements of:* Drive the resolution of large scale customer impacting incidents as part of a team rotation* Drive critical, complex customer escalations in situations that are sometimes technically challenging in collaboration with Engineering Teams.* Provide critical incident response/management (including leading calls with internal/external participants) for customer’s critical workloads* Contribute to Problem Records for customers* Conduct continuous real-time proactive monitoring of customer metrics* Prioritize, manage, and own emerging and developing customer issues from start to finish* Monitor and manage communications during high impact events via relevant channels* Collaborate with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence* Lead projects and teams to drive operational improvements* Create and review documentation; design/influence new standard operating procedures* Identify and troubleshoot recurring platform issues and own projects to drive improvements* Mentor peers in your areas of technical and operational strength* Perform other duties as required by the organizationAbout the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Speak, write, and read fluently in Japanese- 3+ years of technical support experience- Bachelor's degree- Knowledge of distributed computing environments- Experience with AWS services and/or other cloud offerings ...

Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply cutting edge Generative AI algorithms to solve real world problems with significant impact? Machine learning (ML) has been strategic to Amazon from the early years. We are pioneers in areas such as recommendation engines, product search, eCommerce fraud detection, and large-scale optimization of fulfillment center operations. The AWS Industries Team at AWS helps AWS customers implement Generative AI solutions and realize transformational business opportunities for AWS customers in the most strategic industry verticals. This is a team of architects, data scientists, and engineers working step-by-step with customers to build bespoke solutions that harness the power of generative AI.The team helps customers imagine and scope the use cases that will create the greatest value for their businesses, select and train and fine tune the right models, define paths to navigate technical or business challenges, develop proof-of-concepts, and build applications to launch these solutions at scale. The AWS Industries team provides guidance and implements best practices for applying generative AI responsibly and cost efficiently.You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience.We’re looking for top architects, system and software engineers capable of using ML, Generative AI and other techniques to design, evangelize, implement and fine tune state-of-the-art solutions for never-before-solved problems.Key job responsibilitiesThe primary responsibilities of this role are to:- Design, develop, and evaluate innovative ML models to solve diverse challenges and opportunities across industries- Interact with customer directly to understand their business problems, and lead them by prescriptively defining and implementing scalable Generative AI solutions to solve them- Work closely with account teams, research scientist teams, and product engineering teams to design architectures and applications, drive model implementations, and guide new solution deploymentAbout the teamABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Experience developing software code in one or more programming languages (java, python, etc.)- Bachelor of Science degree in Computer Science, or related technical, math, or scientific field (or equivalent experience)- 3+ years of cloud based solution (AWS or equivalent), system, network and operating system experience- 3+ years of experience hosting and deploying ML solutions (e.g., for training, fine tuning, and inferences)- 3+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience ...

Are you looking for a role that challenges both your creative skills as well as your analytical abilities? If so, look no further! Amazon Web Services (AWS) is seeking an experienced Partner Marketing Manager to develop and build awareness, create demand and drive revenue with a select group of strategic partners in North America.In the Partner Marketing Manager role you will work with a select group of Independent Software Vendors (ISVs) to help the partners develop and deliver partner led demand generation activities that enable partners to acquire new customers, retain and grow existing customers and deliver growth in revenue from AWS services. You will act as the marketing contact for these strategic partner including regular participation in team calls, in-person meetings and planning sessions. You will be the partner’s primary marketing contact and will be responsible for educating the partner on AWS marketing tools, resources and MDF usage.The ideal candidate will have creative marketing ideas to combine with extensive analytic and data-driven customer demand generation experience. Ability to effectively communicate with some of the most agile technology companies in the industry, including both technical and non-technical audiences is critical. You should be detail-oriented and organized, capable of handling multiple projects at once, and comfortable dealing with ambiguity and rapidly changing priorities. You will work closely with the partners and the partner sales team to identify specific customer segments and industry verticals to market to with a joint value proposition for using AWS. A solid understanding of cloud architecture and the cloud landscape are critical to this role. You must be able to travel to meet with sales leaders, partners and attend eventsKey job responsibilitiesManage the marketing strategy for 5-8 of the top North American AWS partners. Maximize marketing investments to accelerate the generation of partner sourced opportunities. Work with the partner to develop, execute and measure ROI on activities. Engage with the Partner Sales team to drive business planning and partner outcomes. Amplify the partner's unique value-add to internal stakeholders at AWS. Provide internal reporting and metrics on marketing activities and outcomes.About the teamAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professionalBASIC QUALIFICATIONS- 3+ years of relevant work experience in partner marketing, demand generation in high-technology companies, ideally in enterprise software space -Bachelor’s degree in marketing, business, communications, or relevant field of study ...

Amazon Web Services (AWS) is seeking a Deal Lead for the Strategic Customer Engagements (SCE) team to help our customers accelerate out of their datacenters. SCE is a specialized global deal team that engages with commercial and public sector customers on deal strategy, structuring, and negotiations through contractual closure for transformational, strategic, large, complex, and/or highly competitive opportunities. AWS is focusing on bringing even more of our innovative products and services to a wider array of customers, faster than ever. To accomplish this goal, SCE is working with our customers to evaluate how we can accelerate moving Customer’s workloads faster to the AWS cloud (i.e., Accelerate to the Cloud from your Data Center (ACDC)). This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (Americas/EMEA/APJ), and to establish AWS as their key cloud technology provider. These opportunities range across industry verticals, such as Financial Services, Telecommunications, Media & Entertainment, Energy, Healthcare Life Sciences, Automotive and Manufacturing, and Public Sector, and customer size (from start-ups to enterprise customers). These engagements may also involve Pan-Amazon and AWS go-to-market opportunities involving close partnership between the SCE global deal team and other Amazon and AWS stakeholders. As a SCE ACDC Deal Lead, you will be responsible for developing the end-to-end holistic project strategy, including the implementation, modernization and value proposition to accelerate the customers AWS cloud adoption, and building a compelling business case for the Customer’s C-Suite. In addition, you will be responsible for managing the end-to-end Deal Cycle for strategic, large, complex or highly competitive deals. You will focus on earning trust with customers by creating actionable strategies, developing and shaping opportunities, and leading deal engagements through negotiations and closure. This highly visible role will own engagement with customer C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of AWS services, and to enable private pricing, go-to-market, pan-Amazon, and other strategic relationships. You will work collaboratively to drive results by partnering with AWS customers, AWS field sales executives, AWS Partners and other internal stakeholders to empower our customers to evolve, address challenges, and to create innovative solutions.Open to Hire out of any AWS US Hub Location.Key job responsibilities* Lead early-stage customer engagement to qualify business requirements and deal strategy* Lead negotiations and customer closure for strategic, large, complex or highly competitive deals* Develop and shape the overall deal strategy and structure to meet customer business outcome and goals* Qualify and shape the customer business case to ensure viable deal commercials for all stakeholders*Contribute to developing AWS’s value proposition and solutions*Drive revenue growth and Cloud adoption*Closely collaborate with key stakeholders across the organization for (Americas/EMEA/APJ) regional sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.)*Act as a trusted advisor in the development of the commercial strategy of deals with AWS Field Sales Executives: partner in the execution of the sales cycle for strategic, complex, or highly competitive commercial opportunities*Inspire, influence, and facilitate alignment with internal stakeholders, experts, and other resources not under direct control, to remove obstacles and achieve desired business outcomes*Develop strategies for pricing and discounts; effectively communicate and identify deal blockers*Lead or support presentation of deal proposals to CustomersDesired Experience*Background in the business development of complex outsource deals from early qualification through to closureAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 12+ years demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure - 12+ years of experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals - Bachelor degree in Business, Economics, Technology or Finance (or equivalent work experience) ...

Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply cutting edge Generative AI algorithms to solve real world problems with significant impact? Amazon Web Services (AWS) Professional Services (ProServe) is looking for Machine Learning Engineers who like helping U.S. Federal agencies implement innovative cloud computing solutions and solve technical problems using state-of-the-art language models in the cloud. AWS ProServe engages in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.At AWS, we're hiring experienced Machine Learning Engineers with a background in NLP, generative AI, and document processing to help our customers understand, plan, and implement best practices around leveraging these technologies within their AWS cloud environments. Our consultants deliver proof-of-concept projects, reusable artifacts, reference architectures, and lead implementation projects to assist organizations in harnessing the power of their data and unlocking the potential of advanced NLP and AI capabilities.In this role, you will work closely with customers to deeply understand their data challenges and requirements, and design tailored solutions that best fit their use cases. You should have deep expertise in NLP/NLU, generative AI, and building data-intensive applications at scale. You should possess excellent business acumen and communication skills to collaborate effectively with stakeholders, develop key business questions, and translate requirements into actionable solutions. You will provide guidance and support to other engineers, sharing industry best practices and driving innovation in the field of data science and AI.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected be a US Citizen and obtain and maintain a security clearance at the TS/SCI with polygraph level. Upon start, the selected candidate will be sponsored for a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesAs a Machine Learning Engineer, you are proficient in developing and deploying advanced ML models to solve diverse challenges and opportunities. You will be working alongside scientists to develop novel models to solve real-world problems. You'll design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. You will apply classical ML algorithms and cutting-edge deep learning (DL) approaches to areas within the natural language processing and understanding spaces including GenAI, document processing and understanding, call center analytics, and chat experiences.The primary responsibilities of this role are to:- Interact with customer directly to understand their business problems, and help them with defining and implementing scalable ML/DL solutions to solve them- Work closely with account teams, research scientist teams, and product engineering teams to drive model implementations and new algorithmsAbout the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- 2+ years of relevant experience in developing and deploying large scale machine learning or deep learning models and/or systems into production, including batch and real-time data processing, model containerization, CI/CD pipelines, API development, model training and productionizing ML models- Experience using Python and frameworks such as Pytorch, TensorFlow ...

AWS is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.About the RoleThe ideal candidate will be expected to drive new business in Banking, Payments and FinTech, leading the organization as a whole to effectively sell into these industries, developing programs to accelerate our customers’ moves from legacy on-premises environments to AWS-based services. The candidates specialized industry knowledge and expertise bridges businesses and technology, and you understand the regulatory and compliance environment that our customer base operates in. The candidate speaks the language of our customers, mapping their business and regulatory needs to AWS services and partner-led solutions. The candidate will work closely with AWS solutions architects, professional services, and security and compliance team members to develop and promote cloud best practices in areas such as LOB use cases, security, resiliency, and regulatory compliance. They will work closely with the AWS product and services teams to help evolve AWS offerings for more rapid adoption in FinTech, Banking and Payments.The ideal candidate will possess a business development and specific Banking, Payments and FinTech background and industry experience. The candidate should have demonstrated experience engaging with senior-level executives, and supporting account teams, on solutions sales or services opportunities. The candidate should have an understanding of the Digital Asset, DeFi, NFTs, DAOs, Blockchain and Web 3.0. landscape; Banking experience supporting change programs, across front, middle, or back office; and experience in Payment rails. They will have a demonstrated ability to think strategically about business, product, and technical challenges, and a proven track record of tactical execution leading to the achievement of sales and market development goals.The candidate will leverage deep expertise to understand the most important customer problems in their region and enable account aligned teams in the field to solve them. Lead cross-functional initiatives to expand markets/accounts, develop scalable programs to drive adoption, and identify new opportunities within your domain. Develop and execute goals to drive long term growth in their geography, while meeting/exceeding revenue and non-revenue driven KPI’s. Bring customer data and market signals back to Worldwide teams to ensure we are prioritizing the building of the right features and services for our customers. Delivering monthly/quarterly business reviews and operational planning documents for their respective tech domain and geography.Key job responsibilitiesYour responsibilities will include driving top line revenue growth and overall end-customer adoption across Banking, Payments, and FinTech in all market segments, from Banks modernizing their legacy front, middle, or back-office systems to Payment providers building rails to Web 3.0/Digital Assets. You will enable AWS Financial Services field teams across all sales segments and geographies to be more effective in their interactions with key prospects and customers by collaborating with Sales, Partners, Marketing, and other Specialists.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.BASIC QUALIFICATIONS- 10+ years of financial services industry experience within Web 3.0/digital assets, banking and payments.- 10+ years of professional or military experience- Bachelor's degree in Economics, Mathematics, Statistics, Computer Science or Engineering degree- Demonstrated understanding of the overall Banking, Payments and Web 3.0/Digital Assets industries. ...

The AWS Marketing Customer Experience (CX) team’s vision is through actionable intelligence rooted in customer feedback, the CX team will cultivate genuine connections and unmistakably one AWS experience for customers. The team’s mission is to raise the bar of the customer experience through accelerated delivery of consistent, responsive, convenient and personalized human-centric design and expression. We serve as the trusted voice of AWS customer and operate with a commitment to understand our customer needs and empower seamless interactions, driving trust, delight, and cohesion across all marketing channels. As a Manager, Product Management – Technical, you will own and define the lifecycle of a suite of products inclusive of defining product strategy, feature design, technology approach, and roadmap priorities. You thrive in highly ambiguous situations while working backwards from our customers to understand their pain-points and develop technology scalable solutions that impact them. You will manage and mentor a group of product managers, partner with engineering, program management, design, science, and digital marketing driving alignment across diverse set of organization stakeholders. As a Manager, Product Management – Technical, within CX, you will utilize deep technical understanding to assess technology impacts, recognize complex designs, evaluate emerging technologies such as Gen-AI, and ensure rapid release and iterative delivery to meet customer needs. You will define product value propositions and drive strategic product communications across the organization engaging with executives and various stakeholders. As a product portfolio owner, you will play a key role in building out our product management mechanisms, and help set the vision, values, and culture of our team. You also participate, sharing knowledge and collaborating, such as attending, and/or presenting at internal conference opportunities.Our environment is fast-paced. The ideal candidate will be a self-starter, endlessly curious, detail-oriented and highly organized. Strong communication skills (both oral and written) are critical.Key job responsibilities• Lead, hire, and develop product management team.• Translate complex and ambiguous business problems into crisp product strategies and roadmaps that emphasize rapid release, iterative delivery approach.• Lead definition product vision, own the strategic direction and long-term roadmap for a suite of products in highly ambiguous situations.• Lead roadmap execution as product owner, and through other Product Managers.• Create various product artifacts, such as strategy and vision documents, BRDs, PR FAQs, and more.• Stay abreast of emerging technologies such as Gen-AI, industry trends, and competitive landscapes, and identify opportunities for product innovation and differentiation.• Partner within CX and across Marketing Technology functional leaders from Engineering, Program Management, Science, Digital Marketing, and Design on product development and launch• Provide technical oversight across the software development lifecycle.• Actively develop others in the PMT community, including mentoring and performing technical assessments.• Dive deep into data and research. Proactively identify and mitigate strategic/tactical risks.A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.About the teamWe are dedicated to raising the bar of customer experience through accelerated delivery of consistent, responsive, convenient and personalized human-centric design and expression. We serve as the trusted voice of the AWS customer and operate with a commitment to understand our customer needs and empower seamless interactions, driving trust, delight, and cohesion across all channels.BASIC QUALIFICATIONS- 3+ years of team management experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product ...

To meet the growing demand for AWS Cloud and Gen-AI Training across the Americas region, we need exceptionally talented, bright, and driven people. If you have a passion for learning, can communicate highly technical concepts to audiences at different stages in the AWS journey, and have a proven track record in consultative selling to senior business executives, we'd like to speak with you.This role requires the ability to effectively position training and enablement solutions that will help our enterprise customers achieve their digital transformation goals on AWS. You will work closely with C-suite and other senior decision-makers to understand their training requirements, develop tailored proposals, and drive the successful delivery of these programs.Successful candidates will have a strong background in solution selling and business development, with expertise in:- Consultative selling to senior-level stakeholders across various industries- Conducting training needs assessments and crafting comprehensive training plans- Presenting technical cloud and AI training solutions in a compelling, business-aligned manner- Managing the full sales cycle, from lead generation to client satisfactionThis is a highly visible position with significant customer impact. You will be responsible for driving training adoption, increasing cloud consumption, and accelerating our customers' journey to the cloud and generative AI. This is your chance to work as a Business Development Manager in our Training & Certification team covering the Americas (Canada, North America, Latin America & PubSec).AWS is seeking a Business Development Manager to help us maintain our leadership position as our customers’ preferred cloud platform. The role focuses on evangelizing and selling our Training and Certification services. This team, which you will lead and build daily operations of, is critical to helping our customers accelerate their adoption of AWS cloud services. The ideal candidate will have clearly documented success in owning, defining, and executing programmatically against the needs and strategic priorities. Specifically experience with technical certification programs, authorized channel programs, and enterprise skill programs, which provide the right candidate the foundation for success. They should be familiar with customer challenges related to cloud adoption, and have experience helping customers overcome those challenges. They should deeply understand the business benefits of cloud computing compared to client owned/managed on-premise data center resources. They can clearly demonstrate through their career that they have built deep customer trust and delivered big results by helping create and execute long-term transformational training programs. They will be willing to operate both tactically, but can quickly zoom out to lead the organization with big, strategic thinking. They will have strong business acumen and regularly demonstrate to senior leadership their operational rigor. This candidate will have the opportunity to help drive the growth and shape the future of our Training and Certification services. Therefore, experience influencing product roadmaps will be important. Key job responsibilities• Develop training leads and manage them to closure• Work closely with Sales and Partner teams to provide comprehensive training proposals for customers and partners• Become proficient in AWS Training legal terms and conditions to execute detailed training Statements of Work (SOWs)• Work closely with clients to determine their training requirements and build tailored training proposals/plans to accelerate AWS adoption• Maintain strong relationships with customers to ensure flawless execution of training plans• Conduct Training Needs Assessments with key customers• Evangelize AWS Training & Certification at company and industry events• Build and maintain a robust pipeline of training opportunities, providing regular forecasts and business reviews to leadershipAbout the teamThe mission of the Organization is to drive the proliferation of cloud skills through customer engagement to influence AWS platform adoption. Specifically, the Organization engages customers throughout their lifecycle, from the identification of their learning needs, to the delivery of the T&C offerings, to carrying their voice and specific requirements. The Organization focuses on selling training and certifications to customers & partners, delivering training classes, enabling its resources and providing operational support across B2B and B2I customer segments.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 3+ years of business development, partnership management, or sourcing new business experience- Bachelor's degree or equivalent- Experience using data and metrics to determine and drive improvements- Experience with sales CRM tools such as Salesforce or similar software- Experience setting up and managing a sales pipeline ...