Amazon.com LLC

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. We are optimizing the shopping experience for Amazon’s Customers in the Physical retail space. This role will be a key member of the program team located in Seattle supporting Just Walk Out (JWO) tech and business teams. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced, high-energy and ever-changing environment. The drive and capability to shape the business group strategy is a must.A successful candidate will:• Have the ability to work independently in a broad array of environments.• Manage cross-functional project teams, planning and organizing, and executing complex projects across multiple organizations and stakeholders to enable the launch of new sites at scale.• Build strong partnerships with operations leaders to understand improvement opportunities.• Have the ability to work in fast-paced environment.• Confidence operating in a highly ambiguous and iterative business space.• High attention to detail including proven ability to manage multiple, competing priorities simultaneously.• Willingness to challenge and influence senior leaders.• Able to work in a diverse teamKey job responsibilities• Bachelor's degree• 5+ years’ experience in a program management role or experience in managing projects in a large scale, multi-geographical, high growth organization. Ideally in fast-paced production/manufacturing/logistics environment.• Demonstrated ability to build strong working relationships and work cross-functionally to align and solve shared problems• Ability to innovate in a start-up Ops environment• High level of written, verbal and interpersonal skills• Comfortable and competent to provide metrics inputs to various reporting decks; communicate key performance indicators to stakeholders/sr. leadersAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Amazon GuardDuty is a customer facing threat detection service that is built to protect applications and services running on AWS. The service applies data analytics to high volume service logs and employs techniques, such as machine learning and anomaly detection, to identify potential threats. We are looking to hire a software engineer for our Malware Detonation team. We are innovating new ways of building massively scalable and globally distributed security systems for assisting our customers with security and threat detection. The team interacts with reserachers and security engineers to build service in enriching the detection capability for AWS services and customers. The researchers use various Machine/Deep Learning algorithms to build new malware detection for the service.Our team puts a high value on work-life balance. This role is based out of Seattle office. Key job responsibilitiesSome of the key job responsibilites are: 1. Design and implement complex security services for AWS. 2. Manage oncall once in 2 to 3 months for a week (which is very light for this team) 3. Provide mentorship to junior engineers4. Support other team members in reviews7. Foster innovation and handle ambigous problem and turn them into opertunities. About the teamGuardDuty is a threat detection service that detects unauthorized, malicious, or anomalous activity in a customer’s AWS environment. One of the key features of the service is its simplicity: You just turn it on and it goes to work to identify threats and anomalies. The service helps customers identify reconnaissance, suspicious access, stealthy discovery, attacks, and changes to security critical settings.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members in 25 countries around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating the best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career in Prime Video Tech takes you!Poor data quality across the Marketing Supply Chain creates inefficiencies, slows decision-making and blocks innovation. Global Marketing teams spend tens of thousands of hours aggregating, validating and reconciling foundational data. As we focus on initiatives to better integrate siloed workflows, the Marketing organization requires centralized support to manage the creation, validation and enhancement of its’ data resources.Within our Prime Video Global Operations team, we’re looking for a results-driven TPM to establish a new Marketing Data Management Office (MDMO). This individual will be tasked with implementing data management procedures to oversee the quality of Marketing’s most critical data resources, partnering with Product and Engineering teams to rollout innovative data aggregation solutions across global workflows, and serve as a trusted data expert across the Marketing supply chain. The work that this individual does will support thousands of Marketers, establishing bridges between siloed workflows, driving Prime Video to the forefront of consumer marketing practices.We are looking for a detail-oriented, analytical, technically skilled, innovative, hands-on, and customer-obsessed Data professional to join our dynamic team. The ideal candidate thrives in a fast-paced environment, relishes diving into the minute details of data structures and taxonomies, enjoys the challenge of complex business context and workflows, and, above all else, is passionate about data and data governance.The ideal candidate has a strong sense of ownership, is self-driven and loves to break new ground. You will bring a mix of experience including data management and governance, analytics automation, global program management, senior stakeholder management, cross-functional collaboration and process improvement. If you enjoy leading global strategic initiatives, working in a fast-paced, dynamic environment, and being challenged by new problems, we’d like to speak with you!Key job responsibilities• Create authoritative data records and maintenance of data governance policies and procedures. • Analyze and develop data management workflows including submission, collection, management and maintenance of data entities. • Analyze, develop and maintain standardized data taxonomies, ontologies, hierarchies, and models including the research, catalog, and mapping of existing data source fields to the standardized taxonomy. • Document standard operating procedures (SOPs), operational workflows, and data management guidelines. • Develop solutions for operational data issues through critical thinking, risk mitigation, presenting recommendations, proposals, and implementation plans. • Develop system requirements and coordinate implementation with technology teams, interacting with Product and Engineers.• Partner with cross-functional teams to establish and enforce governance policies within operational workflows. BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience building and evaluating system-level technical design- Experience developing and executing/delivering product and technical roadmaps ...

As a Senior Enterprise Service Manager (ESM) for AWS focusing on the U.S. National Security (NatSec) market segments, you will have the exciting opportunity to assist the NatSec Sales Team in building, shaping, and executing on their Professional Services (ProServe) capture and proposal strategy. Your responsibilities will include aligning ProServe offerings to critical business and IT outcomes, overseeing and assessing capture and proposal activities specific to AWS ProServe, working with partner managers to drive a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology. The Senior ESM will develop and maintain a long-term pipeline of cloud-related opportunities and packaged offers across national security accounts and agencies. You will dive deep into customer priorities, needs, and challenges and identify opportunities for AWS ProServe to support their missions and objectives. You will develop and implement go-to-market plans for those opportunities and drive them through the sales cycle. You will identify technologies, services, solutions, and partners that help our customers achieve their missions. You will support the account, capture, and proposal teams as they develop and implement capture strategies, partner strategies, proposal approaches, and technical solutions. You will work closely with and support the AWS NatSec sales teams as they build their long-term pipeline. You will drive pipeline opportunities through the funnel and coordinate with AWS ProServe and Service teams to position them for success.You will create capture and proposal content, coordinate and deliver narratives, case studies, use cases, pilots, proofs of concept, and demonstrations that help customers see the value of AWS technologies as delivered by ProServe. In addition, you will provide government customers with total cost of ownership (TCO), return on investment (ROI), business case analysis, and pricing volumes. You will work with AWS technical teams including service teams, solution architects, and specialized sales to provide detailed technical information and differentiators that can be delivered by ProServe. You will create review schedules and internal documents to present opportunities and investment proposals to leadership teams and other stakeholders.The ideal candidate will possess deep knowledge of the NatSec market space, customers and their missions, priorities, and procurement systems. They will have a combination of experience in strategic planning, business development, sales, and program management. They will have a proven and successful track record of building and managing a large pipeline of opportunities within the NatSec market. They will have a deep industry background that enables them to engage and communicate effectively on a wide range of technical and business discussions with customers, partners, and internal AWS teams. They will have technical understanding and knowledge to support ProServe, Capture, and Sales teams as they work through developing competitive technical solutions. They will have hands-on experience in developing, proposing, and winning large deals and programs. They will have to demonstrate their experience in building successful go to market plans, technical solutioning, partner and teaming strategies, selling through various business models and contract vehicles, and the ability to convey differentiators and value propositions. Understanding of the government contracting environment, policies, regulations, and procedures is important in this role.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. About the teamAbout the TeamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- 7+ years of technical specialist, design and architecture experience, external or internal customer facing, complex and large scale project management experience, as well as consulting, design and implementation of serverless distributed solutions experience- 5+ years of software development with object oriented language experience and database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience- 3+ years of cloud based solution (AWS or equivalent), system, network and operating system experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

The candidate will work closely with applied scientists to build infrastructure for managing deep learning models. This will include training and fine-tuning models and deploying them to edge devices.Key job responsibilities- Scale and Impact – Our team builds solutions that enable efficient operation of the worlds largest robotic and safety systems fleets . In this role, you will challenge yourself to develop simple solutions to complex problems. The solutions you deliver will be high-performing, scalable, and meet the availability expectations of Amazon. You will champion automation, and generate efficiencies in our execution, for us and our customers.- Growth - You will have end-to-end ownership of scoping, design, development, test and deployment of our features across our regions globally. You will be part of a collaborative team that values strong intuition, but is data-driven and seeks metrics to challenge our biases. Everything we do is customer-centric, and you will raise the bar for us!- Collaboration - You will also work with a talented, enthusiastic and diverse team of software development engineers and applied scientits who are passionate about data and optimization. You will share your knowledge through documentation, design reviews, code reviews, and mentoring.A day in the lifeAs an experienced Software Development engineer, you will build and own software related to maintaining the worlds largest fleets of robotic and saftey system hardware. You will work with a team of world-class software developers who thrive on creating innovative and scalable solutions for real-world challenges. You will build, validate, and support continuous integration and continuous delivery solutions to collect, enrich and vend robotic telemetry. You will get to build the way you want using the full library of AWS technologies! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 4+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Are you interested in creating the future of e-commerce shipping? Our team is changing the way we interact with customers around the globe and building a new, emerging shipping business to solve some of the biggest logistical opportunities facing not just Amazon, but the entire industry.Amazon Shipping is looking to hire a data-driven, customer-obsessed, and visionary Principal Program Manager to lead the new Change Management function within Amazon Shipping. This role will be pivotal in managing all product and program changes within our dynamic and rapidly growing shipping vertical. The successful candidate will be a strategic thinker with exceptional leadership and communication skills, adept at driving transformation and ensuring seamless integration of changes across the organization.Key job responsibilities- Relentlessly advocate for Shippers and strive to simplify and improve their experience - Be a SME for the SWA WW onboarding processes and a key point of escalation for post onboarding experience- Identify short and long-term improvements to our customer acquisition workflow and build business cases to invest in scalable solutions.- Work closely with operations teams on process improvement for shipper experience.- Lead process improvement workstreams to improve lead-to-launch conversion rate and time-to-launch across the pipeline.- Partner with Product/Tech teams to define requirements for long-term tech improvements.- Drive program objectives – operationalize launch plans by ensuring stakeholders are aligned to program details and business requirements, manage implementation activities across large group of stakeholders, and develop and execute launch plans of new products and processes.- Scale services, tools, and processes that will enable the business’ growth in volume, complexity, and geographic dispersion while still maintaining a high bar for the customer experience.- Develop clear and thorough program/process launch announcements for impacted internal and external stakeholders, including program announcement, FAQs, and program resource guides.A day in the lifeWorking independently and autonomously analyzing data for all geos and driving process improvement plans to improve shipper experience. Collaborating with business, operations, product & tech to drive change.About the teamAmazon Shipping is an industry leading shipping service provider (SSP) that offers better reliability and shipper/recipient experience at the right price point within every marketplace we operate. Over the last 25 years, Amazon has built a world-class operations with Amazon Fulfillment Network (AFN). Amazon Shipping has developed the technology, commercial expertise, and operational processes to externalize this network, reducing overall costs to Amazon through incremental density and monetizing our logistics capability. Our goal is to become customer obsessed and sustainable business, helping Amazon reduce its dependency on third-party SSPs and providing retailers with high quality shipping solutions.BASIC QUALIFICATIONS- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of cross functional project delivery experience- 5+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvements ...

We are designing the future. If you are in quest of an iterative fast-paced environment, where you can drive innovation through scientific inquiry, and provide tangible benefit to hundreds of thousands of our associates worldwide, this is your opportunity.Come work on the Amazon Worldwide Fulfillment Design & Engineering Team! We are looking for an exceptional Principal Reliability Engineer, someone that is excited to work on complex real-world challenges for which a comprehensive scientific approach is necessary to drive solutions. Your investigations will include identifying and mitigating reliability risks resulting in design and implementation of safe and reliable fulfillment center designs.We are seeking a Principal Reliability Scientist who will be responsible to lead reserach specific to reliability for Amazon Fulfillment Facilities.Key job responsibilitiesa. Employing a Failure based approach to develop and implement both analytical and empirical methods for identifying and evaluating reliability risks at the stages of facility design, MHE selection, and deployment.b. Lead research activities related Design for Reliability (DfR) initiatives for a warehouse, Develop predictive modelling techniques, and test plans. c. Lead AI-powered reliability solutions that combine data, machine learning, and domain knowledge about asset operations to help anticipate reliability risks, increase uptime, manage CapEx and OpEx costs, and improve productivity.d. Identifying gaps in current Reliability standards and guidelines, and lead comprehensive research to redefine “industry best practices” based on solid scientific foundations.e. Continuously strive to gain in-depth knowledge of your profession, as well as branch out to learn about intersecting fields, such as robotics and mechatronics.f. Travelling to our various sites to perform thorough assessments and gain in-depth operational feedback, approximately 25%-50% of the time.g. Regular communication with Executive management regarding status, risks and operational program metrics.BASIC QUALIFICATIONS- PhD or Master’s degree with 10+ years of relevant work in Reliability Engineering or related field - Design, Manufacturing or Materials Engineering experience in Automotive, Industrial, or High-Tech industries- Experience in Automotive, Industrial or High-Tech hardware Reliability Engineering roles - Bachelor's degree in Engineering / Science or related field -- Knowledge of reliability prediction software such as Weibull ++.- DOE skills - Broad range of failure analysis skills:- Experience with mechanical and electrical reliability tests of Automotive, Industrial products- Experience designing reliability methodologies ...

Live Playback and Operations organization owns the live and 24/7 linear channel playback experience from content ingestion and signal acquisition, encoding (H.264/AVC, H.265/HEVC, AV1 etc) and streaming technologies (DASH, HLS, Smooth streaming, Low Latency), feature development (time shifted viewing, replays) to content distribution and delivery (CDN capacity management & load balancing) to the end customer for Prime Video. In addition, the organization handles the D2C (direct to consumer) app and Media Asset delivery for ~50 affiliates for MGM+. To run everything end-to-end at Amazon scale the org owns operations (active monitoring and incident response), instrumentation, infrastructure (on-premise & cloud encoders, direct connects, transport fiber, satellite), and tooling for these areas. Prime Video streams thousands of Amazon produced and third party live events per year in addition to thousands of linear stations globally. We achieve that with high-availability, low-latency, using different formats on approximately 1 billion devices, and do that for millions of customers with the best possible audio-video experience and frugal use of infrastructure and people. This is made possible through the use of advanced technology and science to automate operations, high judgment decision support systems and the infrastructure to deliver complex services simply, reliably and consistently. The Principal Applied Scientist leads innovation across a broad range of specialist areas. These include use of AI for routing content through our vast video delivery network, optimization of video operations, automation of signal processing, identification of defects and anomalies, predicting granular delivery capacity needs using public and private data, and much more. We have advanced capabilities in dedicated groups for low latency content delivery and computer vision quality analysis. Our organization is globally dispersed with an existing science group that has research collaborations with multiple US and European Universities, science publishing, contributions to industry standards and patents. The leader in this role will grow our science broadly across the organization, opening opportunities for innovation and use of cutting-edge science in areas where we see the potential to make significant impact to the service we provide to our customers and how we do that efficiently and effectively at Amazon scale.The scope of the role is broad and reports into the Director of the organization with the intention of steering our science strategy across a wide range of areas. This includes spotting opportunities, connecting with science and engineering leaders across Amazon. It is also required that the leader brings industry and university research context into the organization. The technology landscape changes fast and we make careful choices to balance vendor partnership along with self-build decisions to trade-off moving fast with owning core capabilities. The problems and challenges we face tomorrow may be quite different from those today, and the technology we need to innovate for our customers to go faster, increase our quality, and expand the range of products we provide to customers. The Principal is a key advisor to the Director and leadership team of the organization with the skills to communicate complex subjects simply both orally and in written form to influence our strategic and tactical decisions. You probe assumptions, illuminate pitfalls, bring clarity, and generate shared understanding on science topics. As an Applied Scientist, it is a 'hands-on' science leadership role, and requires opining on decisions that affect the way we create, build, and evaluate scientific solutions. Your views are influential in which research directions we invest in, the universities we collaborate with, and the outcome results. You grow other science leaders, mentoring and coaching them and develop science knowledge and application widely across the organization through educating leaders at multiple levels. You acquire expertise yourself to keep across trends and steer Prime Video in the best direction to invest and the benefits that will accrue from that. Your influence stretches across multiple, diverse teams, globally, and across organizational boundaries. Our science overall is stronger, our understanding of science topics is deeper and broader, and the programs we invest in generate impactful outcomes through your leadership.The role expects you to have a direct science output yourself in a strategic area, connecting with professors at leading universities, speaking and representing Amazon at conferences and industry events and influencing industry standard bodies. You are a thought leader and represent us on specific topics. You are connected with industry and standardization bodies and recognized in those communities. You publish, co-author, and review publications and secure our intellectual property through patents. Key job responsibilitiesThe Playback Development & Operations Principal Scientist is a subject matter expert recognized as a thought leader in a particular science discipline at a global level. For instance, you serve as an Area Chair at peer-reviewed conferences or as a senior program committee member. The role requires connection with internal and external research groups and you are expected to be active in the academic community and have relationships with multiple universities. Your track record includes research, publications, or intellectual property, and application of that domain expertise into real-world problems. The role expects that you will continue to publish in top-ranking journals and present at leading conferences. As a trusted advisor to senior leadership, you are an expert in state-of-the-art methodologies in at least one area of computer science, natural language processing, computer vision, video signal processing, Gen AI, content distribution, networking or other similar topics. As the senior science leader in a large organization, you will develop talent in Prime Video, through involvement in the hiring process, annual evaluations, and promotion assessments. You will develop other science leaders and have a background of growing multiple other experts to an advanced level, perhaps as a PhD advisor or as an industry leader. You have prior experience of getting technology across the line, and have written critical path code or algorithms in the past, and you could be hands on and own most complex and key algorithms when necessary. You understand the concerns of both software engineers and are familiar with research methods used in modern science. In current and previous roles, you have examples where you delivered scientifically complex solutions into production that are innovative and impactful. You can articulate those problems clearly, communicating core science concepts simply, and the resulting benefits. You are up to date with modern trends in compute science. You can speak confidently and influence opinion both at VP level and with junior engineers on the application and opportunities of Machine Learning and Generative AI. You are familiar and have hands-on experience using large language models, transformer architectures, and recent innovations. Ideally, you are also familiar with an aspect of audio-video signal processing, computer vision, or networking/media distribution technology and research. You will prepare and deliver artifacts that set the standard for Prime Video science leadership and engineering excellence. Your science writing and where applicable algorithms, analysis, and research results serve as example within the organization. The research you lead and influence will have results that are demonstrated in service/product features and efficiencies in operations. You collaborate effectively with other leaders to get things done. Your involvement makes science easier to generate impact and saves effort for the organization as a whole to progress our objectives. You do that through advising senior leaders and bringing understanding to complex subjects. You move fast, both to resolve ambiguity and bring innovative solutions to intrinsically hard, previously unsolved problems. To do that, you identify opportunities and convince other leaders by bringing them along with your ideas. You use metrics, data, and analysis to make informed decisions. You lead research that takes balanced risks that inform our future. You not only dive into the immediate pain points but also set the long term science roadmap and vision for the next 3-5 years.BASIC QUALIFICATIONS* PhD with applied research experience in Computer Science or in a highly quantitative field* Evidence of Science/Engineering publications in relevant journals or conferences with more than one as first author * Examples of sourcing funding / creating research relationships with universities or other institutions* Experience of building machine learning models for business application* Background of programming in Java, C++, Python or related language* Theoretical understanding of broad machine learning concepts, with deep and demonstrable expertise in at least one topic or application of machine learning* Conversant with current approaches to generative AI, large language models and their applications ...

The Amazon Security PXT team is looking for a Principal, HR Business Partner to join our team, partner with senior leaders to create and drive people and business initiatives, and cultivate identity and culture within the organization. You'll use your business acumen and influencing skills to imagine, drive, and execute on the full breadth of HR domain areas across our global business. Key job responsibilities- Partner with business leadership to create and execute people strategy, develop senior leaders, and mitigate risks across the organization- Engage with senior leaders and specialist subject matter experts - such as Talent Management, Compensation, Talent Acquisition, etc. - to define and tackle organizational obstacles- Think big about how to implement longer-term strategic initiatives like workforce planning, HR/PXT effectiveness, and career development for the teams- Work with the business to define and drive organizational health metrics, lead talent reviews, and champion DEI initiativesBASIC QUALIFICATIONS- Bachelor’s degree, or equivalent experience - Significant experience in an HR Business Partner leadership role, supporting large businesses- Experience working with global teams, driving organizational change initiatives, and developing talent management plans for a global organization ...

Reliability, Maintenance, and Engineering (RME) Central Services is hiring for Systems Engineers!At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.The System Development Engineer position provides proactive technical support for fulfillment operations, focusing on maximizing equipment reliability and operational performance of equipment such as conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs. DUTIES AND RESPONSIBILITIES: - Coordinate and plan work activities for the site Control Systems Engineers to accomplish goals and objectives of North America Customer Fulfillment teams. - Work closely with FC Operations, Operations Engineering, FC Start up Team, AFT Software teams, ACES team, and Safety in supporting MHE systems optimization and project implementation. - Understand, maintain and troubleshoot material handling control systems, including programmable logic controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems. - Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all Amazon business units. - Act as first level escalation support for the site Control Systems Engineers during and after business hours, troubleshooting locally and remotely and repair all hardware or controls software systems within the building. - Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation. - Mentor CSEs, CSLs and CSTs within your assigned building. - Facilitate Failure Analysis and Incident Review processes and implement process improvements or retraining to avoid future incidents. - Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems. - Perform, utilize, and provide analysis to assess material handling system performance. - Partner with Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects inside the building. - Utilize network support resources for guidance and assistance, and provide assistance to peers, as needed. - Communicate technical issues and project timelines with building leadership, operations and the maintenance team. - Assist with skill assessments for the Technical positions within site maintenance teams. - Handle flexible workload which may come from management or operations. - Travel up to 70%A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please applyBASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 2+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby ...

Join the Amazon Web Services (AWS) Finance team! We are looking for entrepreneurial, analytical, creative, flexible leaders to help us redefine the IT industry. If you want to join a fast-paced, innovative team responsible for driving the financial performance of a diverse business portfolio, this is the place for you!In this role, you’ll be at the center of driving AWS’s sales strategy, partnering across Worldwide Specialist teams to deliver business insights, optimize investments, and drive revenue. You’ll collaborate with senior Sales, Business, Engineering, and Finance leaders on designing and implementing inspection frameworks to assess business performance and financial outcomes. You’ll build new mechanisms to ensure accuracy and integrity of financial data, and you’ll providing financial insights that drive our day-to-day business and position us for future growth.You are a well-rounded performer and will play an impactful role on the team. You demonstrate excellent business judgment and problem solving, and possess strong attention to detail.Key job responsibilities• Building rhythm of the business processes that help business leaders understand progress to goals as well as strategic insights to guide overall direction• Leading the financial support for existing Business reviews (WBR, MBR etc.), providing key insights on progress toward goals, working with teams on get-to-green plans, and assessing future risks.• Create and implement business mechanisms that are scalable to help the team make data-driven decisions• Driving thought leadership to identify and implement solutions to resolve, improve, automate, standardize, or simplify finance processes• Collecting analyzing, and presenting data-driven research that challenges status quo and champion change• Performing ad-hoc analysis proactively and present findings to senior leadershipAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 5+ years of multiple finance and accounting roles experience- 6+ years of Accounts Receivable or Account Payable experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of creating process improvements with automation and analysis experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience ...

Amazon Elastic Block Store (EBS) is looking for experienced software development engineers to help us build the future of cloud storage. EBS provides high-performance virtualized storage for Amazon Elastic Compute Cloud (EC2), and is a key building block for many applications, from databases to distributed file systems and Hadoop clusters. As a member of the EBS team, you will have ownership over the design, implementation, and operation of one of the largest distributed systems in the world. You will work closely with a tight, agile team that delivers features continuously, and you will be able to see the impact of your work on real customers!AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.10017Key job responsibilitiesYou will have opportunities to develop software on the latest platforms and drive the roadmap for the next generation of compute instances. You will have an immediate impact on millions of customers, driving down latencies and improving the AWS customer experience. You will be surrounded by world-class technical talent, who are incredibly passionate about AWS and our product. You will gain top-notch experience in cloud computing.A day in the lifeAs an SDE II, you will be involved in all parts of a software developer lifecycle - including software & system designing, coding, troubleshooting, testing, doing code reviews, testing, deployment and service maintenance. You will play an active role in all team meetings & discussion, leading project initiatives, influencing team's long term vision & strategies, partnering up with senior engineers and Stats customers.Be a part of the team whose mission is to enable our customers to quickly and effectively generate both strategic and operational cross-cutting insights from fleet telemetry in self-service manner, and to deliver performance and health insights directly to EBS customers. We do this by owning and operating high throughput and distributed systems ingesting and processing petabyte of data in real-time with sub-minute latency to allow the EBS and broader AWS teams to ingest, transform, publish, query and visualize petabyte scale fleet telemetry data, and feed their data into standard monitoring tools.On-Call ResponsibilityThis position involves on-call responsibilities, typically for one week every three months. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.We’re looking for a new teammate who is enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers; someone who will help us amplify the positive & inclusive team culture we’ve been building.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

The Finance Technology team is looking for an IT Application Functional Analyst with extensive expertise in Treasury and related financial data to play a key role in designing and implementing new workflows and extending the functional capabilities of treasury applications used within Amazon. This role will recognize, highlight and drive adoption of best practice techniques and to communicate with business users the full scope of capabilities including functional analysis, data flow, and data analysis. Core activities will include gathering and defining requirements, configuration of standard applications and modules within systems, gap analysis, functional design of application workflows, and end user support for multiple modules in multiple geographies. This role will be responsible for, and have significant influence over a portion of projects in the team’s systems portfolio.Key job responsibilities* Interact with business customers to understand and document their business processes and requirements. * Perform gap analysis to determine system configuration changes, or document necessary system enhancements or requirements. * Create business requirements documents, system configuration documents, detailed functional design documents, test plans and test cases, user training documents and implementation documents.* Work with the business and the rest of the functional team to design and implement system modifications or configurations.* Work with business customers, third-party providers, internal teams to troubleshoot, and resolve problems quickly and diligently. Update relevant runbooks as necessary.* Continuously seek to enhance processes, workflows with latest technologies, capabilities and consistently seeking refinement of better KPIs and operational metrics.* Capable to solve problems at their root, stepping back to understand the broader context, and engaging technical resources for assistance when appropriate.A day in the lifeIT APP functional analyst will review operational metrics, communicate with customers on open tickets. They will work on implementing new workflows. Including delivering design documents, workflow documents and status updates to stakeholders. IT app analyst will be expected to drive enhancements and new functionality daily.About the teamThe FT-TMS is a fast moving, highly critical organization within the broader Finance Technology organization. We strive to deliver for our customers on a daily basis and continuously raise the bar on operational excellence, efficiency and innovation.BASIC QUALIFICATIONSBasic Qualifications* Functional knowledge of system design of general SaaS platforms.* A minimum of four years experience working with SaaS platforms such as Kyriba, Redbridge or related systems.* Experience working with Treasury, Payroll, Accounts Payables, Accounting, Purchasing, Account Receivables, Cash Management and Fixed Assets and their related systems. * Strong system knowledge in bank statement reporting, cash management and forecasting, payments, netting, In House Banking (IHB), bank account management, user administration of financial transactions and financial accounting.* Ability to troubleshoot unique and disparate challenges or issues within the mix of systems supported. Root cause analysis and complex problem-solving skills are important.* Experience prioritizing competing demands, scoping large efforts and negotiating timelines.* Experience in engaging Third Party Support to research and resolve issues.* Experience analyzing data and translating business requirements into technical specifications. ...

Are you passionate about innovation and making an immediate impact on customers' lives? Are you a data-driven, technical product leader with experience launching enterprise software?As a Sr. Product Manager Technical, you will be responsible for:Generating direct revenue as our products improve enterprises' customer or staff experiences, reduce operating costs, and generate incremental revenue;Managing a portfolio of enterprise SaaS subscriptions for verticals as well as building horizontal services (e.g., common management APIs, communication and personalization features, device and experience management software) that enable Alexa to serve multiple customer segments;Designing strategies to deepen existing customers' relationships with Alexa inside and outside of the home;Collaborating with direct customers and channel partners to provide them with APIs and Self-Service User Interfaces to include Alexa Enterprise AI voice experiences in their own industry products.Key job responsibilities• Develop requirements, product specifications, go-to-market plans, and marketing campaigns for key product features.• Lead the product vision and go-to-market strategy for a new strategic business.• Create buy-in for your vision across the Alexa organization and with external partners.• Influence leaders across engineering, design, business development, solutions architecture, marketing, PR, legal, and finance to deliver exceptional results.• Establish key performance indicators, drive feature adoption, and measure the health of your product and business.• Create and influence product roadmaps across a large organization.A day in the lifeAs a Sr. PMT, you'll define the vision and business plan for a new Alexa venture, gaining support from customers, partners, and executives. You'll work with design and engineering to create product requirements and user experiences. Collaborating with marketing, PR, and business development, you'll strategize product launches and drive adoption. You'll develop roadmaps with business development, solutions architecture, and finance to meet P&L goals. Additionally, you'll partner with customers and channel partners to provide APIs for integrating Alexa Enterprise voice experiences into their products.About the teamAlexa Enterprise's charter is to build and enable indispensable, frustration-free Alexa experiences for properties and enterprises at home worldwide – starting with hotels and senior living communities. We build a portfolio of B2B2C software-as-a-service (SaaS) products that empower developers and enterprise companies to use voice to support their staff and delight their customers.We serve world-class customers such as Disney, Wynn Resorts, Hard Rock Hotels, Atria Senior Living, Spanish Red Cross, and BayCare Hospitals. Our products have been featured in publications such as CNET and Forbes, and Amazon has celebrated our progress in its quarterly earnings highlights. Customers have told us: "You have saved lives" and "helped our residents connect with their families." Our team values work-life harmony and a diversity of lifestyles and family schedules.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Amazon's Worldwide Operations Sustainability team (WWOS) seeks an experienced Senior Program Manager (Sr PM) to spearhead employee sustainability engagement initiatives and develop a strategy for reducing the carbon footprint of employee commutes. We are seeking a passionate leader who is excited about sustainability and eager to harness the power of Amazon operations employees to support on our path to achieving net-zero emissions worldwide and meet The Climate Pledge by 2040. In this role, you will be working with cross-functional stakeholders across Amazon (including Operations, PR, Communications, HR, Policy, etc.) to develop a comprehensive sustainability engagement communications plan and strategy for a net-zero carbon employee commute by 2040. Earning trust with operations stakeholders and influencing without authority is essential to success for this position. In addition to analytical strengths, the role requires strong written and verbal communication, stakeholder engagement, and collaboration skills.Key job responsibilities* Prepare regular reports on program progress, challenges, and successes for directors and VPs* Develop and track key performance indicators (KPIs) related to commute decarbonization and employee engagement.* Explore and implement technological solutions to support sustainable commuting and engagement (e.g., commute tracking apps, gamification platforms) * Research and stay updated on best practices in sustainable transportation and employee engagement strategies.* Develop and implement a comprehensive strategy to reduce carbon emissions from employee commutes. * Design and launch innovative programs to encourage sustainable transportation options (e.g., public transit, carpooling, cycling, electric vehicles). * Engage in public-private partnerships and industry coalitions to unlock innovative solutions for low carbon employee commutes.* Partner with HR and other departments to integrate sustainability goals into company policies and benefits packages * Create and manage employee engagement campaigns to raise awareness about sustainability initiatives and encourage participation * Develop internal communications and marketing materials to promote sustainability programs A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamWorldwide Operations Sustainability (WWOS) sets the vision and strategy for sustainability within Amazon ops, including the overarching strategy and interim targets to achieve the Climate Pledge by 2040, and topics that extend beyond decarbonization.WWOS centrally coordinates strategy across Operations in all regions, particularly on topics that transcend business unit boundaries. The mission of WWOS is to accelerate outcomes for key decisions, identify the right stakeholders to make decisions, and provide central guidance for resource allocation to drive our path for the Climate Pledge.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree- 5+ years of communicating with and presenting to executive and senior audiences experience- Experience working cross functionally with tech and non-tech teams ...

Learn and Be Curious is a core principle of Amazon Learn and we are uniquely positioned to enable the next generation of learning solutions for our own employees. Amazon Learn is looking for highly technical entrepreneurs who are passionate about innovating on behalf of customers, demonstrate a high degree of system ownership, and want to have fun while they make history. This role will be responsible for building brand new high quality distributed cloud services on the AWS platform. Our team has a highly collaborative, fast moving, and fun culture with a combined engineering and dev ops mentality. As a member of the team you will influence our overall strategy by helping define product features, design the system architecture, and promote the best practices that enable a quality product. You will have an enormous opportunity to impact the employee experience with products used every day by you, your team and your colleagues. As a full-stack software development engineer, you will be owning the service E2E from design to implementation to deployment to . We use the latest AWS stack and industry standard programming languages including, but not limited to, Java, Scala, JavaScript, Python, C/C++, React/React Native. The ideal candidate is passionate about the customer experience, takes pride in building high quality cloud services, and has a demonstrable track record of successfully delivering new features and products. They value collaboration, making data-driven decisions, and can comfortably communicate with others, in both technical and non-technical roles.About the teamOur mission is to deliver products and services that protect, prepare, and advance Amazonians. We “Strive to be Earth’s Best Employer” by enabling businesses to force multiply through highly trained ICs and managers while giving employees opportunities to meet their career objectives. True to our mission, the PXF Learn team prioritizes work on behalf of Amazonians across three pillars: (1) We protect employees by ensuring they are compliant with local, federal, and international laws; we also safeguard our culture and reputation through training such as Amazon Leadership Principles, and Amazon Security Awareness. (2) We prepare Amazonians to operate at a high bar, irrespective of their job, family, or seniority. (3) We acknowledge that everybody has a unique career journey; therefore, we help advance everybody’s career through promotions and job-family transitions.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Join Amazon's dynamic environment as a Senior Supply Chain Manager with a Network Capacity Background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of inventory within the supply chain network. We have exciting opportunities across different business initiatives, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a Senior Supply Chain Manager, you will take end-to-end ownership of building and manifesting our capacity plan, operations, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product and program teams in SCOT, Finance, Engineering and construction and more. You will utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you are managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth. The ideal candidate will not only have strong analytical skills and operational acumen, they will also be able to present and visualize data in a succinct manner and craft concise and comprehensive verbal and written narratives to influence executive decisions.Key job responsibilities- Lead strategic initiatives related to network capacity within Amazon's various business units- Lead initiatives to optimize and manage the flow of inventory within the supply chain network- Balance capacity and demand, assess and improve the efficiency of distribution networks, warehouses, and logistics operations- Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity- Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations- Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals- Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale and develop cadences to communicate progress to senior leaders- Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery- Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization- Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain networkAbout the teamThe Global Capacity Planning team's mission is to plan and deliver the North America Customer fulfillment capacity to meet the demand of our customers at desired speed and quality while improving the long term cost structure of the network. Our customers are: S&OP, PPT, Finance, FC operations, WW and Operations Engineering, Real Estate, WW Design, Launch, and Safety/EHS.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Alexa International Tech (AIT) team is looking for a passionate, talented, and inventive language data scientist to help build industry-leading technology with Large Language Models (LLMs) and multimodal systems, requiring strong deep learning and generative models knowledge.You will collaborate with fellow language data scientists, program managers, as well as stakeholders in science, engineering, and product teams to understand the role data plays in developing data sets and exemplars that meet customer needs. You will analyze and automate processes for collecting and annotating LLM inputs and outputs to assess data quality and measurement.You will apply state-of-the-art Generative AI techniques to analyze how well our data represents human language and run experiments to gauge downstream interactions. You will work collaboratively with other language data scientists and scientists to design and implement principled strategies for data optimization.Key job responsibilities- Collaborate with Scientists and Software Engineers to help design APIs and evaluate performance of LLM's- Produce and manipulate different types of language data, analyze, and provide efficient solutions- Design and lead a data collection; define scope and target, provide a guideline and training, guide teams cross sites to meet the quality bar, and run evaluation of data for hand off- Engineer prompts to guide generative AI to produce desired outputs in context- Automate operations and perform data analysis using Python or other scripting language- Advocate strict adherence to annotation guidelines- Test and deploy changes to Alexa's language understanding codebase- Identify and solve production issues that are impacting the Alexa customer experience,- Collaborate with other linguists, scientists and designers in creating optimal solutions to elevate the customer experience- Own the customer-facing machine learning and deterministic models for a specific domain of features- Use modeling tools to bootstrap and test new functionalitiesBASIC QUALIFICATIONS- 2+ years of data scientist experience- 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Experience applying theoretical models in an applied environment ...

While our problems may be complex, our solutions should be simple. Are you a Software Development professional yearning to find a place to take your career to the next level? Is problem solving and troubleshooting to design and create unique software solutions part of your DNA? Then it’s time to take a look at the Selling Partner Experience Science (SPeXSci) team! Our goal is simple – SPeXSci seeks to make online selling more attractive to a broader demographic of potential retailers through the application of machine learning and other advanced algorithms. Your work will directly impact cost, selection and the customer experience for both internal and external customers alike.Key job responsibilitiesAs an experienced Software Engineer, you will help drive the global expansion of our applications and services, with a significant opportunity to define a Seller and Buyer facing Amazon platform. You will develop a scalable framework for the improvement of the Seller Experience as you work collaboratively across Amazon development teams to integrate their services with our applications and platform. Because you take pride in setting the standard for engineering excellence, you are a hands-on, pragmatic problem solver that easily balances trade-offs between competing interests. You thrive in a fast-moving team environment where you are able to juggle complex dependencies and requirements while producing optimal solutions.“Third-party sellers contribute just above 30% of unit sales, and are a very significant part of Amazon's business.” – Jeff BezosIt’s all about the Seller. - Developing code and systems that have direct impact on 2 million third-party Sellers worldwide and then seeing the results within seconds of deployment in “real time” - Working with an empowered team of people in an environment that exudes customer obsession with every keystroke, every interaction - Inventing new innovative approaches towards communicating and interacting with Sellers - Building a global, enabling toolset that can allow us to deploy in a new country in a matter of days - Networking with virtually every Tech team within Seller Services as well as many outside of the team to solve collaborative problems - Experimenting with leading edge programming paradigms, languages and technologiesWe are looking for dynamic and innovative Software Development Engineers to join our expanding team to help develop applications that will improve the Amazon Seller Experience and scale for the explosive growth of Sellers on Amazon. This unique opportunity puts you in the driver’s seat to create applications that will improve the efficiency of over 2 million third-party Sellers that help to directly impact the bottom line for both the Seller and Amazon."We do hundreds of experiments every day in our fulfillment centers to get a little bit better - incremental invention. And then sometimes we do whole new broadcloth things like Amazon Web Services, like Kindle, like third-party sales on our own detail pages." - Jeff BezosBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining our team. DLS Provides services 7 days a week, 24 hours a day to assist employees as they go through qualifying life events. The Disability and Leave Services (DLS) Sr. Accommodation Consultant (SAC) operates as a program leader directly supporting both stakeholders and management. The individual serves as a liaison between business lines, the Disability Leave Services (DLS) team, outsourced vendor partners and employees. The SAC is experienced in answering questions related to ADA, understanding the employee’s situation, responding to changing circumstances and needs, and paving the way for a connected and trusted case management experience. The individual in this role must possess self-management skills, a desire to share knowledge and an ability to translate business needs and goals into human resource capabilities, producing favorable results for the company and employees. The individual will be a subject matter expert for accommodation related matters and provide region support handling the highest complexity cases. This individual has proven ability to communicate, analyze and critically think, along with a customer service focus that employees and program stakeholders expect from Amazon.Key job responsibilities• Function as the highest escalation point under Manager, with expertise and excellence in case management, stakeholder consulting, and complex case management. • Manage executive and non-executive escalation response. • Support all new hire nesting, manage nesting plans, new hire audits, and coaching. • Pursue return-to-work management and collaboration with leave case managers and disability vendors to ensure effective administration of the program• Provide consultation and coaching regarding accommodation matters to designated HR partners, managers and employees• Provide information, referral, and support to employees with medical conditions or disabilities (both occupational and non-occupational), supervisors, Human Resources, and other partners at an escalated level to support Amazon’s employee retention efforts• Operate as an advocate for the accommodations process by providing on-going consultative support to site stakeholders and accommodation specialists with a focus on problem solving and creative solutions• Facilitate escalated communication between stakeholders, employees with disabilities, as well as Leave of absence, STD, LTD and Workers Compensation stakeholders• Coordinate with DLS Management and Legal on escalated issues as appropriate• Manage sensitive cases and effectively navigate contentious interactive discussions and adhere to appropriate/effective accommodations• Evaluate documentation and limitations to assist Human Resources and department supervisors in identifying essential and marginal functions of employee positions• Assist employees in understanding their restrictions and limitations and their legal rights and responsibilities• Effectively communicate with stakeholders in a virtual setting while maintaining strict confidentiality in verbal and written communications• Maintain knowledge on legislation and national, state and local issues affecting access for employees with disabilities• Document and maintain up-to-date case records and notes of appropriate and accurate information on the computer database• Implement accommodations by arranging equipment, assistive technology, or other accommodations. • Evaluate effectiveness of accommodations and make adjustments as needed. • Provide professional opinion and actions taken on behalf of disabled employees in formal grievances, arbitration, depositions, and other forums as requested• Adhere to internal SLAs and quality standards• Flexible to work nights and weekendBASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Knowledge of Microsoft Office products and applications- 5+ years of progressive HR experience that includes ADA/FMLA administration, partnership with legal teams, and evidence of strong relationship management skills ...