Software Dev Engineer II, Pan Region FBA

Enable sellers to sell from anywhere and to anywhere in the world on the Amazon platform.The Amazon Global Mile Cross Border Fulfillment (XBF) team promotes businesses and software solutions to empower third-party sellers to reach customers around the globe.The XBF team develops software that allows sellers to expand their business internationally by increasing the selection of products available in different countries. Through exports and supply chain optimizations, this platform plays a vital role in facilitating the growth of third-party businesses, providing new opportunities for sellers to introduce their products to a global customer base. We need your assistance in building highly-available, scalable distributed systems that create seamless interfaces between sellers, customers, and Amazon's software, thus growing our business.SDE, XBF: "I enjoy working in the XBF team because our projects are utilized by Amazon sellers and customers, and it's rewarding to see the tangible impact we make.https://www.youtube.com/watch?v=8uDC6S8H9m4Key job responsibilitiesAs an SDE-II on our team, you will collaborate with senior engineers to clarify business requirements and design architectures that meet those needs. Furthermore, you will progress in your career by leading and implementing innovative designs alongside senior engineers, cross-functional teams, and product managers, ensuring the development of high-quality, scalable, and maintainable software solutions. Key responsiblities will include:- Collaborating with product and program managers, software development engineers at all levels, and various functional teams within Amazon (such as Offer Management, Inventory Management, Supply Chain Optimization, etc.) to untangle complex business scenarios.- Crafting and executing highly scalable architectures and system components capable of handling the demands of high-volume business programs processing billions of transactions daily.- Mentoring and coaching junior engineering team members within our team and across the organization to uphold engineering excellence.- Ensuring the seamless operation of the system day-to-day and contributing to reducing operational overhead.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Sr. Quality Engineering Manager, Amazon Devices, Quality & Lean

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and E reader products. What will you help us create?The Role:The Sr, Hardware Quality Engineering Manager (QEM) is responsible for ensuring that our products are designed for quality. As early as the concept phase of the product, the QEM will develop a risk assessment utilizing the NUD process (New, Unique, Different). This risk assessment will be comprehensive of lessons learned on previous products, along with technological, manufacturing and operational risks to the current design.The successful candidate will establish quality goals and monitor performance, investigate the full suite of failure analysis leading to root cause determination and subsequent closed loop corrective action. Conduct quality lessons learned and institutes remedies to prevent re-occurrence of quality issues and possess a high sense of urgency when managing critical issues. This position also needs to onsite support NPI builds and drive build issues to closure with RCCA/8D. The candidate able to influence engineerings teams for design improvement. In addition to the work done in the New Product Introduction (NPI) and Early Sustaining phase, the QEM of will drive continuous improvement in all aspects of the job, be able to deal with ambiguity, and influence at all levels of the company. In this role, you will:• Understand the technology and functionality of consumer electronic products, and be able to assess the risk to a negative customer experience, so that it can be prevented during development• Be an expert in advanced quality methods and protocol• Guide cross-functional teams in Design for Quality initiatives• Utilize your comprehensive knowledge of standards, related disciplines, company strategy and goals, to ensure a positive customer experience• Deliver solutions to complex problems through in-depth data analysis and forensics by using methodical approaches, along with experience, innovation and judgment to make decisions that may be based on partial information• Understand detailed implications of choices and recommendations; be able to communicate recommended solutions to the product development team, all the way up through the executive level of the company• Align cross-functionally, influencing a broad spectrum of stakeholders to deliver on the quality policy• Create standards around which others will operate and build consensus• Ascertain specific quality related functional milestones during NPI• Up to 30% of domestic and international travel to onsite factories is required.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- BSME/BSIE/BSEE/BSCE or related Engineering degree- - 10+ years of working experience in an engineering or quality role.- - 5+ years of practice experience with statistical tools, strong with quality program management.- - Familiar with NPI cycles and Product Development Process for consumer electronics industry.- - Good understanding of electronic assembly processes mostly on consumer electronics.- - Ability to deliver solutions to complex problems through in-depth data analysis and forensics, using methodical approach such as DMAIC- - Solid understanding and demonstrated success with practical applications of Lean / Six Sigma tools such as Failure Mode & Effects Analysis, Design of Experiments, Measurement System Analysis, Analysis of Variance, Hypothesis Testing, Value Stream Mapping, Pareto Charts, Gage Repeatability & Reproducibility, Cpk.- - Technical knowledge of conducting process audits and formulating plans to drive continual quality improvements within the factory operations.- - Must be self-motivated/self-directed, is able to manage multiple work streams simultaneously and flawlessly- - Excellent program management skill. Ability to work with and influence others.- - Excellent written and oral communication skills in English and Mandarin, desired.- - Able to travel within China and South Asia Countries. ...

Principal Applied Scientist, Alexa Sensitive Content Intelligence

Alexa is the voice activated digital assistant powering devices like Amazon Echo, Echo Dot, Echo Show, and Fire TV, which are at the forefront of this latest technology wave. To preserve our customers’ experience and trust, the Alexa Sensitive Content Intelligence (ASCI) team builds services and tools through Machine Learning techniques to implement our policies to detect and mitigate sensitive content in across Alexa. We are looking for an experienced Principal Applied Science to build industry-leading technologies in attribute extraction, annotation, and sensitive content detection and interpretation across all languages, modal, and countries. A Principal Applied Scientist will be a tech lead for a team of exceptional scientists to develop novel algorithms and modeling techniques to advance the state of the art in Artificial Intelligence (AI), Natural Language Understanding (NLU), Machine Learning (ML), Dialog Management, Automatic Speech Recognition (ASR), and Audio Signal Processing related tasks. You will work in a hybrid, fast-paced organization where scientists, engineers, and product managers work together to build customer facing experiences. You will collaborate with and mentor other scientists to raise the bar of scientific research in Amazon. Key job responsibilitiesA Principal Applied Scientist should have good understanding of NLP models (e.g. LSTM, LLMs, other transformer based models) or CV models (e.g. CNN, AlexNet, ResNet, GANs, ViT) where to apply them in different business cases. You leverage your exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience of building large-scale distributed systems to creating reliable, scalable, and high-performance products. In addition to technical depth, you must possess exceptional communication skills and understand how to influence key stakeholders. Your work will directly impact our customers in the form of products and services that make use of speech, language, and computer vision technologies.You will be joining a select group of people making history producing one of the most highly rated products in Amazon's history, so if you are looking for a challenging and innovative role where you can solve important problems while growing as a leader, this may be the place for you.A day in the lifeYou will be working with a group of talented scientists on researching algorithm and running experiments to test scientific proposal/solutions to improve our sensitive contents detection and mitigation for worldwide coverage. This will involve collaboration with partner teams including engineering, PMs, data annotators, and other scientists to discuss data quality, policy, model development, and solution implementation. You will mentor other scientists, review and guide their work, help develop roadmaps for the team. You work closely with partner teams across Alexa to deliver platform features that require cross-team leadership.About the teamThe mission of the Alexa Sensitive Content Intelligence (ASCI) team is to (1) minimize negative surprises to customers caused by sensitive content, (2) detect and prevent potential brand-damaging interactions, and (3) build customer trust through appropriate interactions on sensitive topics.The term “sensitive content” includes within its scope a wide range of categories of content such as offensive content (e.g., hate speech, racist speech), profanity, content that is suitable only for certain age groups, politically polarizing content, and religiously polarizing content. The term “content” refers to any material that is exposed to customers by Alexa (including both 1P and 3P experiences) and includes text, speech, audio, and video.BASIC QUALIFICATIONS· Master’s degree in Computer Science (Machine Learning, AI, Statistics, Mathematics, or equivalent)· 6+ years of experience in building machine learning models for business application especially applying NLP or Computer Vision to solve complex problems· Experience programming in Java, C++, Python or related language· Algorithm and model development experience for large-scale applications· Experience distilling informal customer requirements into problem definitions, dealing with ambiguity and competing objectives ...

Functional Safety Engineer, Functional Safety

Amazon Robotics is seeking a talented and motivated Hardware Functional Safety Engineer to design safety-relevant controls for robotics systems and industrial equipment. This candidate should be motivated to adapt well-tried design and safety principles and industrial safety standards into a new and emerging industry. The preferred candidate would have demonstrated experience developing embedded control systems, experience with machine safety and/or functional safety standards, and possess excellent communication skills. This position reports directly to the Sr Manager of Functional Safety.Key job responsibilitiesThe Hardware Functional Safety Engineer will be responsible for:Guiding the design controls for robotics and industrial automation equipment for use in a functionally safe product.Performing hazard and risk assessments, and safety analyses of robotics and industrial automation equipmentWriting or reviewing safety requirement specifications, safety management plans, safety concepts, and verification and validation plans.Applying IEC industrial standards for the development lifecycle of a robotic control system, and coaching developers on processes to apply during this phase.Collaboratively participating in interdisciplinary teams to execute product designs from concept to production including design, prototype, test, validation, and certification.Writing or reviewing functional specifications, design verification plans and test proceduresAnalyzing failure modes of control circuits, the effect of the failure, and identifying mitigations and diagnosticsDriving projects to closure; ensuring that systems can be manufactured, deployed, maintained, and meet regulatory requirements for certificationEnsuring control systems comply to machinery safety standards (ISO 13849, IEC 62061, IEC 61508, IEC 61496)A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- BS degree in electrical engineering or equivalent- 7+ years of experience with complex electromechanical systems- Experience with safety programs from concept through certification/regulatory process- Demonstrated strong ability to move seamlessly between levels of abstraction – from system to the “nuts and bolts” implementation.- Demonstrated experience working in a regulated industry (Functional Safety, Military, Medical, Automotive) applying standards to design and work products.- Excellent written and oral communication skills ...

Principal Applied Scientist

At Amazon, we believe that scientific innovation is essential to being the most customer-centric company in the world. Our scientists' ability to have an impact at scale allows us to attract some of the brightest minds in machine learning, artificial intelligence and related fields.Amazon scientists employ the company's working backwards method to identify problems to solve on behalf of customers in research areas ranging from machine learning to operations, GenAI, robotics, quantum computing, computer vision, economics, search, sustainability and more.Learn more about Amazon Science here: https://www.amazon.science/We are hiring across multiple businesses and in many locations across the US. Apply here to learn more about open roles that could be a compelling fit for your background. Key job responsibilitiesYou will be responsible for defining key research directions, adopting or inventing new machine learning techniques, conducting rigorous experiments, publishing results, and ensuring that research is translated into practice. You will develop long-term strategies, persuade teams to adopt those strategies, propose goals and deliver on them. You will also participate in organizational planning, hiring, mentorship and leadership development. You will be technically fearless and with a passion for building scalable science and engineering solutions. You will serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance).BASIC QUALIFICATIONS- 10+ years minimum of hands-on science application experience- PhD in a relevant technical field (or equivalent experience in some cases) ...

Sr. Risk Manager, Cross Border Compliance

The Regulatory Intelligence, Safety and Compliance (RISC) team's charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. The Sr. Risk Manager (SRM) supports ongoing projects and improvement of systems supporting the Cross Border Compliance team. You will influence behavior, plan projects, and work cross-functionally with legal and business stakeholders globally, to operationalize and implement regulatory requirements.The SRM will ensure compliance with all corporate compliance program expectations and applicable federal and state law. You will conduct risk assessments related to existing processes and new product assortment. You will also recommend appropriate risk mitigation measures to corporate compliance, including process change and training considerations.Key job responsibilitiesThe Sr. Risk Manager (SRM) will act as RISC Single Threaded Leader (STL) for cross-border classification workflows across multiple programs within TSE, building processes, mental models, tenets, RACIs, to support the adoption of cross border classification at scale. They will act as the coordinator between Ops, compliance and safety programs, CPP, CoSS, and WW legal teams to define new classification workflows aimed at reducing our cost to serve while increasing controls coverage and quality WW. Specifically, the SRM will focus on: (a) building a governance mechanism as we launch multi-regional controls, which will define approval processes (e.g., when, how, and which legal teams required approval when launching cross-functional classification), guardrails to modify/maintain classification (e.g., when to decouple classes based on regulatory changes), and classification quality requirements (e.g., precision/recall minimum thresholds); (b) leading the redesign of classification workflows, piloting scalable class re-usability across functions (e.g., class re-usability e-mobility safety control) at the moment of launch, coordinating program requirement with CPP/CoSS as we develop and scale global taxonomies, and integrating TSE program agnostic workflows and downstream activities (e.g., reducing manual classification inflows); and (c) drive holistic class management, developing processes to take corrective actions WW vs. at an ASIN-class-program-store level done today, aimed at improving how we maintain control WW. BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Sr. Software Development Engineer, Traffic Engineering

The Amazon Traffic Management team owns the critical software layer that accepts, filters, and routes all web traffic from the public Internet to it's many websites. This software routes and manages traffic, detects and blocks robot and security threats, and enables Amazon's businesses to quickly and safely launch new websites and new countries.Our team is starting new projects in utilizing Content Delivery Network providers (CDN) to innovate and take Amazon to the next level in scale and security. If you love building high performance software that's focused on best-in-class architecture, data processing, and security, we have the job for you.Key job responsibilitiesThe ideal candidate is a champion of engineering excellence and improves quality, consistency, maintainability, performance, and security with every code commit. In addition, he/she contributes elegant, practical code that solves the most difficult problems at Amazon scale.There are no limits to the contribution and impact this role can have, so get ready to make history!About the teamOur team is embarking on a journey to develop the next generation of networking software for customers. Your work will be highly visible and is instrumental in helping Amazon serve record breaking amounts everyday including flagship events such as Prime Day. If you love building high performance software that's focused on best-in-class networking, data processing, security, and leverages AWS technologies, we have the job for you.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Data Scientist III, Customer Engagment Technologies

The Data Scientist in NLP within Customer Engagement Tech, Self-Service and Automation team will work on the research, design, and implementation of solutions to key challenges in developing, evaluating and deploying solutions based on large pretrained language models into conversational AI systems that can understand and communicate with customers in a natural and contextually appropriate manner. This involves model development in areas such as multi-turn dialogue management, knowledge grounding, and open-ended generation and assessment of dialogue quality and style of the conversational model.Key job responsibilities1. Lead the development of LLM-based chatbots and conversational AI systems for customer service applications.2. Implement state-of-the-art NLP and ML models for tasks such as language understanding, dialogue management, and response generation and dialogue quality assessment.3. Collaborate with cross-functional teams, including applied scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms.4. Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots.5. Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement.6. Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environmentIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamJoin our team of scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- 5+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 5+ years of data scientist experience- Experience with unstructured textual data- Experience working with scientists, economists, software developers, or product managers- Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science- 5+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Experience applying theoretical models in an applied environment ...

Fulfillment Area Manager Intern 2025 - AZ, CO, UT, NM, TX, OK

This is not a corporate, remote or office-based position. This is a ten-week internship (40 hours per week) during the summer of 2025 located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals eager to develop a collaborative leadership style with a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced supply chain environments where standing, walking, and having on-the-production floor conversations are common.As an Area Manager Intern, you will have the opportunity to learn how to coach, motivate and mentor a team of Amazon associates in a warehouse environment. Amazon provides extensive training and development to become an exceptional people leader. Your main focus will be learning to manage a team as well as developing a summer project in partnership with your site leadership. Term: 10 weeksThe base pay for this position ranges from $26.44/hr in our lowest geographic market up to $31.49/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Please see below for more information.Benefits: Access to Amazon's Medical Advice Line, Employee Assistance Program (EAP), and financial benefits.Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Summer relocation and housing assistance provided if eligible. Key job responsibilities• Learn to coach, manage and develop a team of 50-100 Amazon Associates• Drive standard work and continuous improvement through an intern project • Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• Currently enrolled in a bachelor’s degree program with all requirements anticipated to be completed between December 2025 and August 2026 ...

Technical Writer Summer Internship – 2025 (US)

Amazon internships are full-time positions, and interns should expect to work Monday-Friday, up to 40 hours per week typically between 8am-5pm. Specific team norms around working hours will be communicated by your manager. Interns should not have conflicts such as classes or other employment during the Amazon work-day.Applicants should have a minimum of one quarter/semester/trimester remaining in their studies after their internship concludes. By applying to this position, your application will be considered for all Technical Writer roles at all locations we hire for in the United States including but not limited to: Greater Seattle Area (Seattle, Bellevue, Redmond), Greater Bay Area (San Francisco, Sunnyvale, Santa Clara), Greater DMV (DC, MD, VA), Austin (TX), New York City (NY), Minneapolis (MN). Are you ready to create technical documentation that educates a technical audience and answers questions about product features for Amazon and our Customers? As a Technical Writer at Amazon, you will create content and improve existing content that benefits Amazon’s customers. In this role, you will learn to understand customers’ needs through collaboration and planning. You will work alongside senior leaders to test, verify, and adapt working scripts and procedures that demonstrate how to use technical products.As a Technical writer, you will be responsible for having a strong written and verbal communication skills. You will utilize customer-centric writing, design, and research methodologies. You will be assessed on your ability to communicate project status to your manager and stake holders on a regular basis.Our employees share a passion for innovation using state-of-the-art technologies, a love of solving complex challenges, and a desire to impact customers in a meaningful way. We are growing rapidly, and we need people who want to join an ambitious program that continues to innovate and create state of the art solutions. Please review the following page for information on Amazon University Talent's recruiting timeline and additional FAQs: https://techengamazon.splashthat.com/. Key job responsibilitiesAs a technical writer intern, you will/may:• Plan, create, test, maintain, and deliver documentation for technical audiences (e.g., concepts, scripts, sample code, technical procedures). • Manage and deliver content for difficult technical projects as well as oversee all aspects of the process and workflow from writing through editing, technical review, build and publishing, successfully managing project’s lifecycle.• Be a passionate advocate for your customer. • Proactively increase customer satisfaction with the product.A day in the lifeOur internship program provides hands-on learning and building experiences for students who are interested in a career in hardware engineering. In addition to working on an impactful project, you will have the opportunity to engage with Amazonians for both personal and professional development, expand your network, and participate in fun activities with other interns throughout the summer. No matter the location of your internship, we give you the tools to own your internship and learn in a real-world setting.BASIC QUALIFICATIONS• Currently working towards a Bachelor’s or Master’s Degree in Technical Writing, Design, Human-Centered Interaction, Psychology, Computer Science, or other equivalent discipline, with an expected conferral date between October 2025 – December 2028.• Ability to write high-quality technical content for technical audiences (e.g., engineers, developers, scientists). • Experience writing content that is clear, well-organized, and grammatically correct. • Provide at least two writing samples or projects, demonstrating past experience and deliverables of writing samples (website, link, reports, portfolio, etc.) ...

Control Systems Lead - Seattle, WA

Control System Lead About Maintenance at Amazon Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us, on our journey! About the Role As a Control Systems Lead, you will lead service technicians on the team with maintaining, troubleshooting, and modifying Material Handling (MHE) controls systems equipment to ensure operational performance. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire resistant daily wear and composite toe safety shoes for your safety! Responsibilities include, but are not limited to · Promote a safe working environment by following all safety procedures · Troubleshoot and modify software programs for material handling control systems, including PLC/PC controllers, Allen Bradley Controllogix and Compactlogix PLC platform utilizing RSLogix 5000 software package. Including Industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, AS-I, motor control systems, servo drives, frequency drives, and electrical distribution systems. · Act as first level escalation support for the control system technician teams. Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation. · Apply subject matter expertise in material handling and electronic control systems to maximize building utilization of systems · Monitor MHE metrics and partner with Controls Technicians and Mechanics to resolve equipment electrical problems that create performance deficiencies. Perform controls systems assessments to maintain and improve equipment reliability · Partner with Facility Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Acting as the technical consultant for capital projects inside the building · Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts and work closely with operations and engineering to ensure a thorough understanding of impact to systems · Develop training plans for Control Systems Technicians · Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationBASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- Associate's degree, or 2+ years of professional or military experience- Associate's degree in electronic technology or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Area Maintenance Manager Intern 2025

At Amazon, we’re committed to maintaining a safe working environment and being the most maintenance-centric company. If you are eager to lead maintenance initiatives and engineering efficiency, apply to join our team in Reliability, Maintenance, and Engineering (RME)!This is a ten-week internship (40 hours per week) during the summer of 2025.This role will require 100% on-site attendance located within one of our Network Distribution Centers, and will not be a virtual - work from home position.As an Area Maintenance Manager Intern, you will have the opportunity to own your impact by learning how to lead a team of maintenance and cross-functional associates while promoting a safe and efficient working environment on-site at one of Amazon’s nationwide Fulfillment Centers. Ensuring smooth processes at your site will directly impact our Operations teams ability to deliver for our customers. During your internship you will learn from site Area Maintenance Manager(s), dive into standard work, innovation, and continuous improvement through a metric-impacting intern project. Most projects are rooted in engineering process improvement and in the past have included creating operator based preventative maintenance initiatives, equipment performance and efficiency statistical analyses, and maintenance process mapping. We strive to continuously improve and optimize our fulfillment processes to ensure customer satisfaction and exceed their expectations. Here are the types of facilities in each mile segment of fulfillment:• Fulfillment Centers (North America Customer Fulfillment - NACF Network)o Large facilities with many associates, that house goods, both big and small (first-mile). These are the types of building that typically come to mind when you hear fulfillment and may contain robotics technology or house the products available when you shop Amazon.com!• Sort Centers (North America Sort Center - NASC Network)o Medium-sized facilities, localized close to larger markets, where goods are sorted for delivery (middle-mile). These buildings receive packaged orders and help the last-mile network deliver products on-time more efficiently. Orders are sorted by zip code, region, and size. These buildings operate most similarly to a regional post office or large third-party logistics building.o Air Sites (Amazon Air Network), Amazon’s dedicated Air network serving middle mile, located near or within major airport hubs. These locations require additional security clearances and background checks, managed by the local port authorities.PLEASE NOTE: This role will require the flexibility to relocate, as we prioritize placing candidates based on business need. Candidates’ placement preferences will be considered, and recruiters will do their best to accommodate location placements. Relocation benefits will be offered for those who qualify.Based on your performance during the internship, you will have the opportunity to receive an offer for full-time employment upon graduation. The decision regarding full-time employment will be communicated to all AMM Interns within weeks after the conclusion of their internship. This ensures a timely and efficient process for determining your potential for continued employment with the company.Key job responsibilitiesDedicated to supporting multi-site production by working in a safe, customer-focused manner; and must be highly self-motivated and customer-centric• Develop and design solutions to difficult problems, manage outside contractors and be on call for emergencies• Handle multiple projects and daily activities, meet deadlines and develop plans on how to accomplish departmental and distribution goals• Ensuring that all safety programs and procedures are followed, develop and maintain preventative maintenance programs and good working relationships with operations• Develop business plans and provide guidance and direction for the successful implementation of those plans• Help to develop, set and track budgets• Understand and implement safety programs• Successful candidates must have the ability to provide enriched feedback to enhance individual performance, provide associates with written performance appraisals including discipline and up to termination• Mentor all facilities associates by motivating and providing direction to help them achieve their goals and make a consistent effort to go above and beyond• Project planning and cost analysis• The Area Maintenance Manager Intern promotes and conducts good housekeepingBASIC QUALIFICATIONSPursuing Bachelor’s degree with a conferral date between December 2025 and August 2026Working towards Bachelor’s degree in a Technical Engineering discipline (Industrial, Electrical, Mechanical, and Civil) ...

Sr. Risk Manager, Logistics Claims Management & Operations

The Program, Project, Product, and Vendor Management Team within Amazon’s Logistics Claims Management and Operations group is seeking a motivated and experienced Senior Risk Manager. The ideal candidate will be familiar with insurance and claims programs and insurance policies, have a history of success in process improvement, have experience in vendor lifecycle management, and understand institutional program design and implementation. They will support a growing and evolving insurance program, partnering with key stakeholders to identify business challenges and develop creative, often novel, solutions. They will use data and metrics to propose program enhancements and modify standards as needed to improve our ability to scale. They will be comfortable presenting issues and proposed solutions to all levels of leadership through superior written and verbal communication skills.In this role, the Senior Risk Manager will use their expertise in liability and insurance, excellent analytical skills, and outstanding business acumen to deliver results. They will obsess over our customers (internal and external) and will work backward from the customer’s needs to create best-in-class processes. They are a trusted partner to our external partners and internal business operations and will leverage those trusting relationships to create excellent outcomes.Key job responsibilities• Manage all aspects of vendor relationships, from process implementation to performance evaluation and improvement.• Support document management and compliance.• Partner with stakeholders to create and manage compliance controls.• Clearly define and uphold performance standards based on organizational and team goals.• Identify opportunities for improvements across the entire auto claims program and all lines of business.• Effectively communicate recommended risk mitigation strategies and program/process improvements to cross-functional and internal leadership teams.• Support finance forecasting, reporting, and accounting processes.• Available for travel up to 25% of the time.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level ...

Fulfillment Area Manager Intern 2025- KY, OH

This is not a corporate, remote or office-based position. This is a ten-week internship (40 hours per week) during the summer of 2025 located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals eager to develop a collaborative leadership style with a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced supply chain environments where standing, walking, and having on-the-production floor conversations are common.As an Area Manager Intern, you will have the opportunity to learn how to coach, motivate and mentor a team of Amazon associates in a warehouse environment. Amazon provides extensive training and development to become an exceptional people leader. Your main focus will be learning to manage a team as well as developing a summer project in partnership with your site leadership. Term: 10 weeksOur compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $26.44/hr in our lowest geographic market up to $31.49/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Benefits: Access to Amazon's Medical Advice Line, Employee Assistance Program (EAP), and financial benefits.Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Summer relocation and housing assistance provided if eligible. Key job responsibilities• Learn to coach, manage and develop a team of 50-100 Amazon Associates• Drive standard work and continuous improvement through an intern project • Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• Currently enrolled in a bachelor’s degree program with all requirements anticipated to be completed between December 2025 and August 2026 ...

Area Manager 2025 - Southern California (Recent and Upcoming Graduates)

This is not a corporate, remote or office-based position. This is a full-time, entry level position located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals to lead a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader.As an Area Manager, you will be responsible for engaging, leading and developing your team in a warehouse environment. Your main focus will be motivating, mentoring, and managing your team to meet goals. Amazon provides extensive training and development to become an exceptional people leader. As a people manager, you will ensure that your team has all the tools needed to succeed and maintain the highest levels of safety, quality, attendance and performance at work. Compensation: The base pay for this position ranges from $61,100/year in our lowest geographic market up to $73,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Please see below for more information.Benefits: Medical, financial, and/or other benefits (www.amazon.jobs/en/benefits)Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Relocation benefits are offered at time of offer to eligible candidates.Key job responsibilities• Support, mentor and motivate 50-100 direct report Amazon Associates• Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• A bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You must have all degree requirements met before your first day). ...

Senior ML Scientist, Amazon Games AI Research

Amazon Games is seeking a highly effective Senior Machine Learning Scientist to build and integrate novel ML, RL and Generative AI (Gen AI) approaches into our game pipelines and customer experiences. In this role, you will work closely with our game development studios and operations teams to research and develop generative AI-powered tools, pipelines and features across Amazon Games.At Amazon Games, our ambition is to create bold new experiences that foster community in and around our games. Our team of game industry veterans develops AAA multiplayer games and original IPs, with teams in Seattle, Orange County, San Diego, Montreal, and Bucharest. Amazon Games, through its Studios, Publishing, and Prime Gaming divisions collaborating with external partners, aims to develop, publish, and deliver compelling AAA games and content experiences for gamers to discover.Key job responsibilities- Drive the research, implementation, and productionizing for ambitious and complex AI/ML initiatives for Amazon Games.- Collaborate with game team engineers, designers and artists to design, develop, and integrate new generative AI tools into developer workflows.- Proactively identify and solve problems that affect the quality of life for players, operations, and other developers.- Stay up to date with and analyze the latest advancements, in generative AI technology, and continuously improve product features where meaningful improvements in cost, scalability, quality, or functionality can be achieved.- Consult and contribute to evaluations of other internal or 3rd ML, RL and Gen AI services that could be leveraged by the project or the organization.A day in the life- You thrive in a collaborative environment where your decisions have significant impact and influence.- You are passionate about building game experiences that delight players.- You deliver great workflows, tools, and game innovations to your fellow developers and constantly seek improvement.- You want to be part of something exciting and unique in the gaming ecosystem.About the teamThe Amazon Games Studio AI Research team focuses on artificial intelligence innovation in gaming. Our highly skilled, multi-discipline team works across Machine Learning, Reinforcement Learning, and Generative AI to reimagine game development. We work closely with first-party game developers and partner studios to bring creative visions to life. Our mission is to use AI responsibly to transform gameplay experiences, enrich narratives, and provide creators with practical tools to optimize their production pipelines.BASIC QUALIFICATIONS- Master's degree in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field- 5+ years of building machine learning models for business application experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning- 6+ years of applied research experience- 3+ years of experience in mentoring junior colleagues or contributing as a leader by interviewing, managing a team or similar- 1+ years of experience in Game development (or similar entertainment field) including working with game designers and artists ...

Senior Program Manager, Global Logistics, Voice of the Customer

Join the rapidly expanding Global Logistics team that offers global shipping solutions for selling partners, retail vendors, internal Amazon businesses, and external shippers. This is a strategic company priority as part of Supply Chain by Amazon. We are making significant investments in transportation, storage, and distribution services to provide our customers with a complete solution to quickly and reliably move products from manufacturing locations to customers worldwide.Global Logistics is looking for an experienced, talented and highly motivated individual to join our Voice of Shipper team to support our businesses worldwide. As a Senior Program Manager, you will own and contribute to studies that measure Amazon's end-to-end shipping experience for Domestic Vendors and FBA Sellers shipments across the US, UK, and EU. You will drive continuous improvement in mechanisms for measuring Seller and Vendor sentiment by partnering with senior business leaders in developing studies and following up on actionable findings. The role will allow you to make a real impact for our customers from Day 1 and provide a dynamic, innovative, and fast-paced environment to constantly build your skill set and address new challenges. In this position, you will innovate, build new methodologies to generate insights, and make recommendations to senior leaders and drive actions that directly impact our current and future customers.Key job responsibilities- Work with internal partners and stakeholders to define research needs, identify the right research opportunities, and roadmap activities. - Combine and distill disparate information sources for holistic insights, and connect the "what" with the "so what" and "now what" to drive business impact.- Build scalable and nimble customer insights solutions, tools, and processes.- Communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization, and drive adoption of research findings through well-planned and cohesive socialization mechanisms.- Own and execute end-to-end analyses, including scoping, design, data collection, data analysis, creation of recommendations, and presentation of results to senior leadership. - Perform in-depth analyses and deliver key insights in business, customer experience, and technology areas. - Use insights-driven recommendations to drive actions that impact Amazon customers.A day in the lifeVoice of Shipper team is the single-threaded owner to embed the voice of our vendors and sellers across all areas of the business, through data and anecdotes. We maintain a single source of truth for independent, high-quality, and exhaustive signals from all our customers. We will incorporate VoS insights in all key business forums to support decision-making and trade-offs.About the teamGlobal Logistics is part of Supply Chain by Amazon and encompasses a set of supply chain services that get products from manufacturers to customers around the world. We are the first part of the supply chain from the factory door and offer a complete end-to-end solution that keeps products in stock, provides faster and more reliable shipping, and significantly lowers costs. We offer international and domestic logistic solutions. Our cross-border expertise enables Amazon's introduction into new markets. Global Logistics cultivates global expansion with the highest standard of quality, accountability, and transparency. Our multicultural, multilingual team works with merchants, sellers, vendors, providers, governments, and trade officials from the busiest to the most remote locations worldwide, applying a global perspective with a local approach.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience working cross functionally with tech and non-tech teams- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- Knowledge of SQL ...

Area Manager 2025 - SC, NC (Recent and Upcoming Graduates)

This is not a corporate, remote or office-based position. This is a full-time, entry level position located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals to lead a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader.As an Area Manager, you will be responsible for engaging, leading and developing your team in a warehouse environment. Your main focus will be motivating, mentoring, and managing your team to meet goals. Amazon provides extensive training and development to become an exceptional people leader. As a people manager, you will ensure that your team has all the tools needed to succeed and maintain the highest levels of safety, quality, attendance and performance at work. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,100/year in our lowest geographic market up to $73,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Benefits: Medical, financial, and/or other benefits (www.amazon.jobs/en/benefits)Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Relocation benefits are offered at time of offer to eligible candidates.Key job responsibilities• Support, mentor and motivate 50-100 direct report Amazon Associates• Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• A bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You must have all degree requirements met before your first day). ...

Senior Financial Analyst, NACF PR

Amazon’s North American Customer Fulfillment (NACF) Finance is looking for a Senior Financial Analyst to be a trusted finance partner supporting operational and functional leaders. Amazon operates the most complex retail networks in the world, delivering billions of packages to hundreds of millions of homes and businesses annually. Come be part of this tremendous organization and join a dedicated team committed to operational and financial excellence where you will focus on the inputs, think like an owner and where every day is Day One.Key job responsibilitiesFP&A- You use solid financial knowledge and business acumen to build financial models and analyses with little guidance and draw conclusions and make recommendations that deliver results, and drive improvements.- You manage development of weekly and monthly financial reviews, forecasting, and reporting models and their continuous innovation and communicating to Financial and Operations partners.- You identify and solve complex data integrity issues and collaborate with stakeholders on resolution, insisting on the highest standards.- You identify the need for improved controls to address risk driven by business, industry, policy, and regulatory changes and proactively propose control solutions.Business Analysis- You identify and implement opportunities to resolve finance issues, improve, scale, or simplify finance tools, technology, and processes across teams and organizations.- You understand how data flows through our financial platforms and know the right data to use for analysis, and establish a source of truth.- You simplify and centralize process improvement and reporting to allow business partners and customers to take action quickly.People- You seek, value, and leverage diverse perspectives.- You challenge business partner plans and assumptions when needed.- You communicate data in a clear, concise, and unambiguous manner both verbally and in writing.- You positively contribute to work/life harmony on your team and find creative solutions to solve gaps for your team.A day in the lifeThe AR Controllership team is a newly formed team that will collaborate with multiple teams and organizations within Amazon. This role gives you a chance to help build a newly formed team and establish standards within fulfillment centers. A typical day in this role includes: solving complex problems effecting company wide strategic decision-making, leading through ambiguity, identifying high priority work/projects to maximize results for key stakeholders, designing and implementing new financial reporting/modeling, and finding creative solutions utilizing large scale data mining tools.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting or related field ...

Applied Scientist, Alexa Sensitive Content Intelligence (ASCI)

Alexa is the voice activated digital assistant powering devices like Amazon Echo, Echo Dot, Echo Show, and Fire TV, which are at the forefront of this latest technology wave. To preserve our customers’ experience and trust, the Alexa Sensitive Content Intelligence (ASCI) team creates policies and builds services and tools through Machine Learning techniques to detect and mitigate sensitive content across Alexa. We are looking for an experienced Senior Applied Scientist to build industry-leading technologies in attribute extraction and sensitive content detection across all languages and countries.An Applied Scientist will be a tech lead for a team of exceptional scientists to develop novel algorithms and modeling techniques to advance the state of the art in NLP or CV related tasks. You will work in a hybrid, fast-paced organization where scientists, engineers, and product managers work together to build customer facing experiences. You will collaborate with and mentor other scientists to raise the bar of scientific research in Amazon. Your work will directly impact our customers in the form of products and services that make use of speech, language, and computer vision technologies.We are looking for a leader with strong technical expertise and a passion for developing science-driven solutions in a fast-paced environment. The ideal candidate will have a solid understanding of state of the art NLP, Generative AI, LLM fine-tuning, alignment, prompt engineering, benchmarking solutions, or CV and Multi-modal models, e.g., Vision Language Models (VLM), zero-shot, few-shot, and semi-supervised learning paradigms, with the ability to apply these technologies to diverse business challenges. You will leverage your deep technical knowledge, a strong foundation in machine learning and AI, and hands-on experience in building large-scale distributed systems to deliver reliable, scalable, and high-performance products. In addition to your technical expertise, you must have excellent communication skills and the ability to influence and collaborate effectively with key stakeholders.You will be joining a select group of people making history producing one of the most highly rated products in Amazon's history, so if you are looking for a challenging and innovative role where you can solve important problems while growing as a leader, this may be the place for you.Key job responsibilitiesYou'll lead the science solution design, run experiments, research new algorithms, and find new ways of optimizing customer experience. You set examples for the team on good science practice and standards. Besides theoretical analysis and innovation, you will work closely with talented engineers and ML scientists to put your algorithms and models into practice. Your work will directly impact the trust customers place in Alexa, globally. You contribute directly to our growth by hiring smart and motivated Scientists to establish teams that can deliver swiftly and predictably, adjusting in an agile fashion to deliver what our customers need.A day in the lifeYou will be working with a group of talented scientists on researching algorithm and running experiments to test scientific proposal/solutions to improve our sensitive contents detection and mitigation. This will involve collaboration with partner teams including engineering, PMs, data annotators, and other scientists to discuss data quality, policy, and model development. You will mentor other scientists, review and guide their work, help develop roadmaps for the team. You work closely with partner teams across Alexa to deliver platform features that require cross-team leadership.About the hiring groupAbout the teamThe mission of the Alexa Sensitive Content Intelligence (ASCI) team is to (1) minimize negative surprises to customers caused by sensitive content, (2) detect and prevent potential brand-damaging interactions, and (3) build customer trust through appropriate interactions on sensitive topics.The term “sensitive content” includes within its scope a wide range of categories of content such as offensive content (e.g., hate speech, racist speech), profanity, content that is suitable only for certain age groups, politically polarizing content, and religiously polarizing content. The term “content” refers to any material that is exposed to customers by Alexa (including both 1P and 3P experiences) and includes text, speech, audio, and video.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...