Amazon.com Services LLC - A57

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.Amazon Robotics is seeking Applied Science Interns and Co-ops with a passion for robotic research to work on cutting edge algorithms for robotics. Our team works on challenging and high-impact projects within robotics. Examples of projects include allocating resources to complete a million orders a day, coordinating the motion of thousands of robots, autonomous navigation in warehouses, identifying objects and damage, and learning how to grasp all the products Amazon sells. As an Applied Science Intern/Co-op at Amazon Robotics, you will be working on one or more of our robotic technologies such as autonomous mobile robots, robot manipulators, and computer vision identification technologies. The intern/co-op project(s) and the internship/co-op location are determined by the team the student will be working on.Please note that by applying to this role you would be considered for Applied Scientist summer intern, spring co-op, and fall co-op roles on various Amazon Robotics teams. These teams work on robotics research within areas such as computer vision, machine learning, robotic manipulation, navigation, path planning, perception, optimization and more. Learn more about Amazon Robotics: https://amazon.jobs/en/teams/amazon-roboticsBASIC QUALIFICATIONS- Currently enrolled in a PhD program in Computer Science, Robotics, Engineering, Machine Learning, Operations Research, Mathematics, or a related quantitative field- Degree program must be based in the United States with an expected graduation of December 2025 or later- Must be eligible for and available for full-time (40 hours per week) internship in person based out of the assigned office location for the whole duration of the internship/co-op- At least 1 year of relevant academic research or industry experience within Robotics, Computer Vision, Machine Learning, Optimization, Manipulation, Perception, Motion Planning and Controls, Movement, Autonomous Navigation, Path Planning, or related- Experience programming in Java, C++, Python, or related- Strong written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences ...

AWS Neuron is the complete software stack for the AWS Inferentia and Trainium cloud-scale machinelearning accelerators and the Trn1 and Inf1 servers that use them. This role is for a senior software engineer in the Machine Learning Applications (ML Apps) team for AWS Neuron. This role is responsible for development, enablement and performance tuning of a wide variety of ML model families, including massive scale large language models like GPT2, GPT3 and beyond, as well as stable diffusion, Vision Transformers and many more. The ML Apps team works side by side with chip architects, compiler engineers and runtime engineers to create , build and tune distributed training solutions with Trn1. Experience training these large models using Python is a must. FSDP, Deepspeed and other distributed training libraries are central to this and extending all of this for the Neuron based system is key.Key job responsibilitiesThis role will help lead the efforts building distributed training and inference support into Pytorch, Tensorflow using XLA and the Neuron compiler and runtime stacks. This role will help tune these models to ensure highest performance and maximize the efficiency of them running on the customer AWS Trainium and Inferentia silicon and the TRn1 , Inf1 servers. Strong software development and ML knowledge are both critical to this role.About the teamAbout UsInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience ...

This hybrid production/system engineer role will be in charge of both the health and maintenance of the production systems as well as the operation of the production systems during events.On the production engineer side, a successful candidate will have a strong background in onsite production support, being able to design, program and operate live events ranging from ballroom style meetings to concerts and special events. Candidates should have a diverse background as a live production engineer demonstrating deep systems knowledge, strong organizational and interpersonal skills, and the ability to keep calm, focused and confident in a production environment. A successful candidate will have an impeccable focus and drive to constantly improve the customer experience.For the systems engineer piece, the candidate will manage large production overhaul and maintenance projects, both planned and unplanned. When troubleshooting, the System Engineer will evaluate the risks with efficiency to properly gauge the optimum solution and act on what can be solved immediately and determine what solutions need to be taken to management.The System Engineer within Event Productions should have a strong background in technical problem solving skills to support the operational engineers when systemic problems arise, and proactively, when invention and efficiency can be implemented to solve problems before they occur. Production technologies require systematic backup systems so that a buffer is created where the team and client will have knowledge of an implemented backup plan, but the end customer (attendee) will hopefully never even know a problem occurred. This requires system engineers to have a deep understanding of their systems to quickly identify root cause and offer efficient solutions to maintain production stability. Key job responsibilitiesThis role will be directly responsible for the health and success of all the production equipment located within the venue, in addition to operating and ensuring the success of each event that takes place within the venue. This role will also directly work with the rest of the System Engineers and Production Engineers within the Event Production organization, to ensure that the quality of the systems and the operating procedures remain of bar raising quality.Responsibilities include:· Promptly, thoroughly, professionally communicate with team, customers, and business partners.· Proactively engage with production team to pursue process improvements.· Search out opportunities to help others improve skillsets and knowledge base.· Contribute as a subject matter expert in the field of audio/visual production.· Design, program and operate live events with autonomy, taking the customers’ ideas and delivering an outstanding product.·Ensure industry best practices are followed with a safety first mindset.Pre-event:· Event setup and technical coordination of assigned systems.· Recommend technical resource scheduling for equipment and labor script.· Thorough testing of equipment use cases ahead of event.· Clear communication with all team members.Event execution: Operational technical services for assigned events. Optimizing systems for the best quality attainable. Technical leadership of vendor engineers when required. Dynamically flex to client needs and changes.Post-event:- Assist with strike of event space(s), ensuring correct equipment handling and storage.- Participate in post-event feedback discussions/surveys.This is a full time, 40/hr week position with adaptive event hours (not necessarily normal business hours). Travel to cities throughout the US would be expected, approx 25% of the time during the first year. A day in the lifeThis engineer will keep a weekly schedule of standard maintenance, work with the onsite event coordinators and producers to plan for and execute the events, coordinate additional staffing with third party vendors, and communicate regularly with the rest of the team members to stay connected to the overall team status.About the teamEvent Productions Large Production Venue team of engineers and system engineers work daily with the installed production equipment, helping to plan and execute each event within the space. BASIC QUALIFICATIONS- 4+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience- 3+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience- 4+ years of technical support experience- 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience- Bachelor's degree in IT, computer science or equivalent- 2+ years in an entertainment / film / television / theatre production environment. ...

Are you a Senior Front-End Engineer passionate about giving customers the best experience possible, using the latest technology and best practices? Join our diverse and supportive team as we reimagine our customer experiences to give customers critical visibility into forecasting, scaling, and costs associated with our biggest events, including Prime Day. We're looking for a talented and experienced engineer to shape the future of UX for our customers. If you love exploring cutting-edge web technologies, writing high-quality code, and mentoring others, this is the perfect opportunity.Key job responsibilities1. Shape Front-End Development: Guide design, implementation, and optimization of responsive, accessible user interfaces, using modern front-end frameworks and libraries.2. Establish Front-End Architecture: Drive development of reusable and modular UI components, adhering to best practices and design systems.3. Maintain Performance and Quality Standards: Ensure optimal performance by implementing efficient rendering techniques, code splitting, and other performance optimization strategies. Contribute to establishing and maintaining high-quality standards for the front end code base through testing, code reviews, and best practices.4. Collaboration and Mentorship: Collaborate closely with designers, back-end engineers, and product managers to understand requirements and translate them into seamless user experiences. Share knowledge across the organization through tech talks and by mentoring other front-end developers.A day in the life* Ownership & Impact: Our team independently builds imaginative customer experiences that shape the future. You'll provide technical leadership and mentorship to drive front-end excellence.* Cutting-Edge Technologies: You'll have the opportunity to work with the latest front-end frameworks, libraries, and tools, staying ahead of the curve in the ever-evolving web ecosystem.* Cross-Functional Collaboration: You'll collaborate closely with designers, back-end engineers, customers, and product managers to create cohesive and delightful user experiences.About the teamCloudTune provides cloud elasticity at Amazon's Stores, Digital, and Others (SDO) scale and rate of innovation. We build foundational and increasingly automated forecasting and scaling technology that enable capacity assurance and infrastructure cost controllership. Our aim is to help the whole of SDO have access to the AWS resources they require, at the right time, and at the best price. Through our tooling, we help customers understand their costs of doing business, where and how we need them to take action to react to our scaling forecasts, and offer insights into how they might take advantage of infrastructure efficiency opportunities.BASIC QUALIFICATIONS- 4+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- 5+ years of front-end developer creating prototypes or wire-frames for enterprise web applications or workflows experience- Experience developing with MVC/MVM frameworks (e.g. React.JS, AngularJS, Vue) ...

The mission of the Amazon Buying Experience organization is to create the most-loved shopping experience for everyone in the world. We are the worldwide product showroom for "the everything store" which Millions of customers around the world shop on Amazon from every device imaginable. We aim to be the world’s first and most trusted choice for every customer on earth to discover, evaluate, and purchase any product or service and love their individual buying experience. We are responsible for the experiences and services that enable developers, including our own, to create tailored shopping experiences for every customer, product, business and marketplace offered by Amazon. If you are passionate about influencing, designing, and delivering the next-generation Amazon customer buying experience, we want to meet you.The Buying Experience organization is looking for an innovative and customer-obsessed Software Development Engineer. As an engineer on the team, you will delight customers with personalized experiences that have been tailored just for them. You will change how millions of shoppers interact online, on all device – from smartphones and desktops to Echos. To perfect the best possible Amazon shopping experience you will use your experiences and insights to streamline all aspects of software delivery. Your code will touch the lives of hundreds of millions of Amazon customers every day. You will apply your expertise to build and serve the state-of-the-art framework; you will build distributed services with high concurrency, low latency and massive scalability and you will improve how next generation buying experience pages are rendered on customers' phones and computers. All your work has a direct and visible impact on shopping experiences of Amazon customers.You are a champion of engineering excellence: you raise the bar on architecture, predictable quality, maintainability, performance, security and all the other things make great software great.If this sounds like the project you have been working towards, please contact us today, and let’s talk about how you can contribute to Amazon's product pages.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Alexa is Amazon’s groundbreaking voice service designed for voice interactions. We believe voice is the most natural interface for interacting with technology across many domains. We are looking for a Team Manager to join our Information Data Operations (IDO) team in Los Angeles.As a Team Manager, you will develop and manage Data Associates to support our speech and language technology. You have a passion for data, efficiency, accuracy, and coaching and developing others. You will lead a team of Data Associates and partner closely with Program Managers, Business Intelligence Engineers, and Knowledge Engineers to ensure data quality and project demands are maintained week over week. Key Responsibilities: - Manage job assignment of Data Associates on a day-to-day basis, monitoring performance on job adherence, volume, and quality - Support hiring and training of new Data Associates - Deliver high-quality work under tight deadlines - Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a regular basis - Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities - Track quality and utilization metrics - Provide regular formal and informal feedback to Data Associates - Identify and help implement process-related improvements- Adapt quickly to keep up with changing project conventions and new projects About the teamInformation Data Operations (IDO) is a team of Data Associates and support staff who help make Alexa smarter and drive efficiencies for stakeholders. We do this by increasing the number of questions Alexa can answer, by improving the overall quality of the answers Alexa serves, and by providing stakeholders high-quality data to make informed, data-driven decisions.BASIC QUALIFICATIONS - Bachelor’s degree - 1+ years of work experience ...

This is not a corporate, remote or office-based position. This is a ten-week internship (40 hours per week) during the summer of 2025 located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals eager to develop a collaborative leadership style with a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced supply chain environments where standing, walking, and having on-the-production floor conversations are common.As an Area Manager Intern, you will have the opportunity to learn how to coach, motivate and mentor a team of Amazon associates in a warehouse environment. Amazon provides extensive training and development to become an exceptional people leader. Your main focus will be learning to manage a team as well as developing a summer project in partnership with your site leadership. Term: 10 weeksOur compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $26.44/hr in our lowest geographic market up to $31.49/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Benefits: Access to Amazon's Medical Advice Line, Employee Assistance Program (EAP), and financial benefits.Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Summer relocation and housing assistance provided if eligible. Key job responsibilities• Learn to coach, manage and develop a team of 50-100 Amazon Associates• Drive standard work and continuous improvement through an intern project • Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• Currently enrolled in a bachelor’s degree program with all requirements anticipated to be completed between December 2025 and August 2026 ...

The Data Scientist in NLP within Customer Engagement Tech, Self-Service and Automation team will work on the research, design, and implementation of solutions to key challenges in developing, evaluating and deploying solutions based on large pretrained language models into conversational AI systems that can understand and communicate with customers in a natural and contextually appropriate manner. This involves model development in areas such as multi-turn dialogue management, knowledge grounding, and open-ended generation and assessment of dialogue quality and style of the conversational model.Key job responsibilities• Define and implement robust HITL strategies to effectively expedite LLM models scaling process.• Collaborate with human annotators and subject matter experts to establish clear guidelines and quality control measures.• Analyze feedback loops and iterate on model performance to ensure continuous improvement.• Conduct in-depth analysis of large-scale conversational datasets to identify patterns, trends, and potential challenges.• Independently document methodologies, findings, and results in a clear and concise manner, ensuring reproducibility and knowledge sharing.• Collaborate with cross-functional teams, including applied scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms. • Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots.• Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement. Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environmentIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamJoin our team of scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- 3+ years of data scientist experience- 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Experience applying theoretical models in an applied environment- Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science ...

Do you enjoy solving complex problems with simple solutions? Would you like to help us innovate on behalf of Amazon’s Digital and Device customers? Device, Digital and Alexa Support (D2AS) technology organization is seeking an experienced software development engineer to join the engineering team. The D2AS vision is to create innovative support experiences for customers of Amazon’s devices and digital products, through intelligent self-service solutions and enabling our tech-support organization with tools and technology. The job will give you direct experience building software included on the Amazon Echo, Amazon Fire, and Amazon mobile apps, helping millions of customers around the world.Key job responsibilities- Solving difficult problems with elegant and practical code.- Helping define engineering best practices and providing technical mentorship to other members of the engineering team.- Being a champion for the customer and ensuring their needs always come first. - Designing and building software for Alexa enabled devices, mobile clients and server systems. - Design, develop, and deploy innovative software solutions. - Collaborate with cross-functional teams to create robust and scalable systems that safeguard Amazon's digital products and services. - Utilize your expertise to architect and implement complex software systems that can handle high-volume, real-time data processing. - Contribute to the full software development lifecycle, from concept and design to testing and deployment.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamWe at D2AS strive to make digital experiences effortless for customers. Our goal is to anticipate, evaluate, prevent, and eliminate any effort required from customers. We achieve this by setting the strategy for digital support and accelerating the delivery of seamless support experiences across Amazon's digital products.Our team combines strategic thinking, technology expertise, and customer experience best practices. This ensures customers can easily get the most value from Amazon's digital offerings. We focus on providing the right support at the right time, tailored to each customer's needs. By eliminating friction and making support effortless, we enhance the overall customer experience.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Amazon Advertising seeks a strategic business partner to provide data insights to its Ads Sales Team responsible for influencing new ad product and feature development. We are looking for a top analytical mind to develop key performance indicators to provide guidance for new sales initiatives and product feature launches.This role will work closely with both Sales and Product stakeholders to determine the long-term strategy on how best to delight Amazon's customers and drive long-term success.A successful candidate will embrace ambiguity and combine deep analytical skills with strong business acumen to deliver results in a fast-paced environment.Key job responsibilitiesManage and execute entire projects or components of large projects from start to finish including project management, data gathering and analysis, problem solving, and clear communication of insights and recommendations.Develop quantitative models necessary for evaluating technology product/feature adoption.Build, iterate, and automate financial reports, metrics, and scorecards to support short and long-term planning while working closely with Business Intelligence Engineers (BIE).Provide financial reporting on the performance of the business and contribute deep-dive analyses and insights for Weekly/Monthly/Quarterly Business Reviews.Partner with cross functional teams such as Product, Sales, Analytics, and broader Finance teams for automation and scalability.Audit business/financial performance regularly and coordinate with other stakeholder teams including Product and partner Finance teams.Provide strategic support to Stakeholders to aid in prioritization of focus to deliver key business objectives. A day in the lifeThe successful candidate will be comfortable with ambiguity and have highly respected business acumen. This role partners directly with cross-functional leadership and multiple Advertising Finance teams, and requires a combination of strong communication and technical skills.About the teamThe Sales and Partner Enablement (SPE) org drives product and program initiatives that make it easier for Sales to engage with and deliver on advertiser and agency needs.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 2+ years of applying key financial performance indicators (KPIs) to analyses experience- 2+ years of creating process improvements with automation and analysis experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science) ...

Are you passionate about inventing experiences that help customers discover ways to incorporate Generative AI in their daily lives? Do you want to work in a fast paced environment surrounded by the smartest and most customer obsessed product, engineering, marketing, and data science leaders on the planet, where the future is still to be defined? Alexa Customer Journeys team is looking for a Sr. Technical Program Manager to help customers find new experiences on events they enjoy, with Alexa.You will be working on systems and solutions with Large Language Model (LLM) and other generative technologies, to design customer-facing experiences with Alexa, and building solutions to make Alexa an expert in itself. We are looking for an experienced, customer obsessed Technical Program Manager who is able to collaborate effectively with a technical team and be responsible for key aspects of the software customer experience. The role is inherently cross-functional: you will work closely with a high-energy team of software engineers, product managers, user experience designers as well as customer service leads. The role is focussed on program that spans across multiple teams and also across time zones, with a broad program scale.Key job responsibilities* Lead multiple, complex cross-functional initiatives simultaneously from initiation through delivery. Involves anticipating bottlenecks, providing escalation management and communicating status broadly across all levels* Make tradeoffs while balancing the business needs with technical constraints* Work closely with product and engineering teams to define near term and long term product roadmap* Create mechanisms to drive timely, accurate, and comprehensive project execution. Create clarity, eliminate obstacles and drive issue resolution to ensure deliverables & timelines are met. Drive continuous improvement efforts to ensure delivery mechanisms get better over time* Serve as a trusted advisor to product and engineering teamThis role is a good fit for someone who thrives in a dynamic environment, is both creative and technical, and who is sensitive to (or understands) the diverse perspectives of stakeholders and works with them to resolve differences.About the teamThe Alexa Customer Journeys team builds products and technology that simplifies customers lives. Our products are used by millions of customer, across Amazon devices, WW. Our teams invent on behalf of our customers and have a ton of fun along the way!BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

This is not a corporate, remote or office-based position. This is a full-time, entry level position located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals to lead a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader.As an Area Manager, you will be responsible for engaging, leading and developing your team in a warehouse environment. Your main focus will be motivating, mentoring, and managing your team to meet goals. Amazon provides extensive training and development to become an exceptional people leader. As a people manager, you will ensure that your team has all the tools needed to succeed and maintain the highest levels of safety, quality, attendance and performance at work. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,100/year in our lowest geographic market up to $73,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Benefits: Medical, financial, and/or other benefits (www.amazon.jobs/en/benefits)Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Relocation benefits are offered at time of offer to eligible candidates.Key job responsibilities• Support, mentor and motivate 50-100 direct report Amazon Associates• Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• A bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You must have all degree requirements met before your first day). ...

We are a passionate team working to build a best-in-class healthcare product designed to make high-quality healthcare easy to access. We are looking for a full-stack Software Development Engineer focused on Front-end who can lead a motivated team to build new UI engineering solutions for the products we own. The problem space is well-defined but the solution space is not and strong technical acumen and ability to spot problems at architecture stage would be important. This role requires deep technical expertise, and gives you the opportunity to engineer systems and build reliable and secure services for healthcare. You have an eye towards quality, and insist on the highest standards. You are motivated to tackle ambiguous situations with technologies to rapidly solve problems. You are a team player, contribute to the execution of team objectives, and leverage technical knowledge and engineering best practices to rapidly deliver solutions that have a broad business impact.#everydaybetterBASIC QUALIFICATIONS- 1+ years of non-internship professional software development experience- Experience programming with at least one software programming language ...

This is not a corporate, remote or office-based position. This is a ten-week internship (40 hours per week) during the summer of 2025 located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals eager to develop a collaborative leadership style with a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced supply chain environments where standing, walking, and having on-the-production floor conversations are common.As an Area Manager Intern, you will have the opportunity to learn how to coach, motivate and mentor a team of Amazon associates in a warehouse environment. Amazon provides extensive training and development to become an exceptional people leader. Your main focus will be learning to manage a team as well as developing a summer project in partnership with your site leadership. Term: 10 weeksOur compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $26.44/hr in our lowest geographic market up to $31.49/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Benefits: Access to Amazon's Medical Advice Line, Employee Assistance Program (EAP), and financial benefits.Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Summer relocation and housing assistance provided if eligible. Key job responsibilities• Learn to coach, manage and develop a team of 50-100 Amazon Associates• Drive standard work and continuous improvement through an intern project • Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• Currently enrolled in a bachelor’s degree program with all requirements anticipated to be completed between December 2025 and August 2026 ...

This is not a corporate, remote or office-based position. This is a full-time, entry level position located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals to lead a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader.As an Area Manager, you will be responsible for engaging, leading and developing your team in a warehouse environment. Your main focus will be motivating, mentoring, and managing your team to meet goals. Amazon provides extensive training and development to become an exceptional people leader. As a people manager, you will ensure that your team has all the tools needed to succeed and maintain the highest levels of safety, quality, attendance and performance at work.Benefits: Medical, financial, and/or other benefits (www.amazon.jobs/en/benefits)Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Relocation benefits are offered at time of offer to eligible candidates.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,100/year in our lowest geographic market up to $73,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Key job responsibilities• Support, mentor and motivate 50-100 direct report Amazon Associates• Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• A bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You must have all degree requirements met before your first day). ...

Lead a central support team optimizing Amazon's fulfillment processes for speed, efficiency, and reliability. Oversee critical systems determining customer promises, and optimal fulfillment plans to meet the Promise. You'll have technical ownership of application support operations in a demanding environment. You'll lead a team of DevOps engineers managing mission-critical systems, driving improvements and operational efficiency.The ideal candidate has experience managing software support organizations, strong customer focus, and excellent project management skills. You'll collaborate across teams to achieve Operational Excellence and scale our business. Drive internal projects, build custom tools, and create operational run-books. Serve as a customer ambassador in engineering, ensuring customer-centric solutions.Partner with development teams to build reliability into code and scale operations. Continuously improve processes, eliminate waste, and drive productivity gains in large-scale distributed systems. Articulate achievements through data and drive data-driven decision-making. Join us in revolutionizing customer service and setting new standards for operational excellence in e-commerce.Key job responsibilities• Manage and develop a team of talented DevOps engineers to foster a culture of innovation and excellence.• Play vital role in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements• Directly work with development teams to improve the applications built by conducting technical mitigations and deep dives on reported issues to find the cause and corrective actions• Work with our other technical teams to ensure the design is effective and complements of our in house custom developed applications across platform stacks (including SQL, Java/.NET/C#/Perl/Python) or SaaS• Work on proactive detection mechanism to report dip in software performance by building efficient metrics/monitors/alarms using our in-house tools• Build tools and automations to optimize the system, simplify processes, etc.BASIC QUALIFICATIONS- Bachelor of Science in Computer Science, Engineering, Mathematics or equivalent work experience- 7+ years of Software Development or Systems experience, including hands-on development work and object-oriented design- 3+ years of proven track record of high-scale hiring and talent management on teams of multiple disciplines/job families- Systems engineering experience (e.g., virtualization, hardware design, operating system tuning), experience building scalable infrastructure software or distributed systems- Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations ...

Operations Technology Solutions (OTS) at Amazon is at the forefront of creating, securing, and maintaining advanced technical infrastructure and devices. These innovations span across Amazon's diverse landscape, including Fulfillment Centers, Transportation, Logistics, Specialty Fulfillment, Air, and Pharmacy sectors. Our skilled operators count on OTS to test, certify, deploy, and sustain state-of-the-art network solutions and end-user equipment at approximately 2,500 global sites where Amazon thrives. Committed to exceeding customer expectations, OTS ensures a secure and reliable infrastructure through its extensive network of over 4,000 field technicians and engineers. These professionals are vital in managing the daily operations and growth of Amazon's vast fulfillment and logistics network.Key job responsibilitiesYou design and deliver technology solutions which solve difficult business problems. You identify and solve ambiguous problems, architectural deficiencies, or areas where your team’s systems hinder the success or innovation of other teams.You work autonomously, but may seek direction at times from peers and your manager. You consider the legacy of the systems you build with your team and how they will scale and evolve over time. Your solutions are pragmatic, efficient, and cost-effective. You make appropriate trade-offs and re-use or extend prior work where possible. You thoroughly test your work. You consistently write clear, accurate, and concise documentation for your own solutions and improve your team’s existing documentation.A day in the life- Build, and maintain automated tests for various DSE services- Build and maintain system diagnostics for various DSE hardware products- Actively participate in software and system design reviews- Participate in the team on-call rotation where you will triage, communicate status, escalate, and remediate critical issues quicklyAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the team- Our customer is the business. We obsess over the end user experience, but we build our strategy based on the business's requirements- We provide solutions to our customers initiatives, not barriers. However, we cannot allow them to make poor decisions, especially in employee safety and information security- We have a requirement for "zero-touch" deployment and support for all operational technology- Our organization is an incubator for Amazon tech talent. We encourage and celebrate upward and lateral movement internally and externally for our talentBASIC QUALIFICATIONS- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience building services using AWS products ...

The Device, Digital, and Alexa Support (D2AS) team within the Amazon Customer Service (CS) org is seeking a Sr. Product Manager - Technical to collaborate across various teams, including engineering, product development, operations, UX, and Amazon Digital and Device teams. You will be part of a Global Product Management team focused on enhancing the customer service experience. Key job responsibilities- You will be involved in developing strategies and innovations to address customers' issues globally through an improved associate-facing experience.- Work closely with software development engineers, data scientists, UX designers, and researchers to create, execute, and iterate on experiences that meet the needs of customers contacting Amazon Customer Service. - Your responsibilities include rethinking, challenging, and innovating the Device, Digital, and Alexa Customer Service Associate experience, identifying and prioritizing use cases, writing clear user stories, and partnering with UX to design effective customer journeys.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. We push the boundaries of technology, creating unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and UX to foster an innovative environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamAmazon revolutionized customer service, now we are changing what customers expect from technical support. Device, Digital, and Alexa Support (D2AS) are responsible for the Customer Service operations and solutions for all Amazon Devices and Digital properties, from the Kindle and Echo, to Amazon Music and Prime Video. In this role you will support millions of customers, across many dynamic Amazon businesses.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of product or program management, product marketing, business development or technology experience- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Amazon’s Retail Video Game team seeks an experienced Program Manager to drive our vision of "being where gamers are." In this high-impact role, you will focus on expanding collaboration with IP holders (internal and external) and navigate ambiguity to establish and deliver against strategies that maximize visibility, impact, and funding for pan-Amazon Video Game launch moments. You will be responsible for managing existing programs and delivering complex, cross-functional projects and negotiations aligned with team goals.This role offers an exciting opportunity to shape the future of gaming retail at Amazon, working at the intersection of entertainment, technology, and e-commerce. The ideal candidate is highly collaborative with strong strategic thinking, program management, and communication skills. If you're passionate about creating innovative gaming experiences and driving strategic partnerships, we want to hear from you! Key job responsibilities1. Strategic Partnership Development:* Collaborate with various teams across Amazon to identify and pursue strategic partnerships in the gaming and entertainment space* Build and maintain relationships with IP holders, publishers, and licensees to expand customer offerings and products.2. Cross-Media Content Strategy:* Develop strategies for retail opportunities related to video game adaptations in movies/TV* Negotiate licensed exclusives and digital promotions with internal and external partners.* Collaborate with content teams to leverage marketing opportunities for major product launches.3. Program Management:* Manage the overall schedule, proactively mitigate risks, and keep the scope of effort under control for transmedia and licensing partnership programs.* Drive decision-making, remove obstacles, and escalate issues to ensure program success.* Implement process improvement methodologies to optimize execution.4. Business Strategy and Analysis:* Understand relevant business requirements, goals, and key performance indicators (KPIs) for transmedia and licensing partnerships.* Identify stakeholder needs and help teams make trade-offs by considering the larger picture (e.g., customer experience, financial goals, compliance, legal, brand, public relations).* Determine and define success metrics for partnership programs.5. Cross-functional Collaboration:* Collaborate with Associates and Influencer teams to build partner-friendly business development plans for gaming-centric creators.* Develop standardized processes for digital promotional initiatives.6. Communication and Documentation:* Manage program communication, including creating strategic documentation.* Contribute to data collection, strategy development and input to bi-annual operational planningAbout the teamVideo Games are constantly evolving. We are a fast-paced and exciting category with a high-performing team that seeks to build strong customer-focused businesses. We promote a collaborative, solutions-oriented & inclusive culture. We prioritize the growth and development of our team members and strive to work hard, have fun, and make history.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Shift Code/Description: NA7-1830Department: ICQAThe Amazon operations team is looking for AR Quarterbacks with a strong record of achieving results to join the expanding team supporting operations leaders and associates in delivering strong operations results within our fulfillment centers. AR Quarterbacks will also be responsible for communicating instructions to other associates, motivating them, and keeping their work areas safe.Since opening our virtual doors in 1995, Amazon has been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. Our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth.Things to know about working in an Amazon Fulfillment Center:• We’re committed to providing a safe work environment. This means you wear a reflective vest, stretch and recognize others for working safely.• We have a relaxed, casual dress code (as long as your attire meets our safety requirements).• We work to regulate our sites as much as possible, but even with climate controls the noise and temperature levels can vary day to day. Hearing protection is available.• You may be asked to work on a secure mezzanine at a height of up to 40 feet, or on powered equipment (forklift, cherry picker, etc.)• You may be asked to lift up to 49 pounds, stand/walk for up to 10-12 hours, and push, pull, squat, bend and reach with or without reasonable accommodation.For this role, you will need to be:• At least 18 years old, and authorized to work in the United States• Able to work 40 hours/week, and overtime as required• Able to lift up to 49 pounds, stand/walk for up to 10-12 hours, and be able to frequently push, pull, squat, bend and reachBenefits include health care (medical, dental, vision) coverage starting on day 1 as well as 401(k) with company match, holiday/overtime pay and employee discount. Relocation assistance is NOT provided.BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- High school or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required ...