Amazon.com Services LLC

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to these questions and you'll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers experiences in ways we can't even image yet. We invent new improvements every day.Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfilment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.We are seeking candidates with exceptional technical skills, a demonstrated capability to learn fast, and a strong interest in design for reliability and service. As part of this highly influential team, candidates have the opportunity to work cross-functionally with global teams within Amazon to contribute to the challenges and continuous innovation of the Amazon Robotic Systems.This role is a 6 month co-op to join AR full time (40 hours/week) from July - December 2025. Amazon Robotics co-op opportunities will be based in the Greater Boston Area, in our two state-of-the-art facilities in Westborough and North Reading, MA. Both campuses provide a unique opportunity for interns to have direct access to robotics testing labs and manufacturing facilities.Co-op Responsibilities:As a System Reliability Engineer Co-op, you will contribute to the development of robotic solutions optimized for availability, life cycle cost and performance. • Support Design for Reliability, Maintainability and Supportability activities during new product development. • Develop reliability models for complex electro-mechanical systems• Support Failure Modes Effects Analyses for new products • Assist in the development and execution of reliability test plans and data collection strategies • Assess vendor reliability data• Advocate for the customer during the design process on failure modes, fault diagnostics and impacts to product supportability• Develop lifecycle support strategies and mechanisms for new products• Ensure supportability requirements and concerns are addressed for field launch• Work with customers to identify opportunities for improved maintenance strategies• Assist with processes to expand diagnostic capabilities improve ergonomics, and reduce troubleshooting time • Work with Learning team to develop and improve Amazon Robotics University technical manuals and training modulesA day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAbout the team System Reliability Engineering is a team of experts in diverse engineering disciplines joined by a passion to astonish customers through solving complex optimization problems. We succeed by embracing ambiguity, moving at a fast pace, and supporting each other's growth.BASIC QUALIFICATIONS- Must be currently enrolled in and pursuing a Bachelor's (or higher) in an engineering discipline such as Electrical Engineering, Mechanical Engineering, Industrial Engineering, or similar- Strong problem-solving and debugging experience related to hardware, software, subsystems, and firmware- Proficiency with Minitab, Word, Excel, PowerPoint, Access- Must have at least one semester/term/quarter of school left to complete after the end of the co-op- Must be eligible and available for a full-time (40h / week) 6-month co-op between January - June 2025- Graduation is December 2025 or later ...

Amazon is looking for a passionate, talented, and inventive Applied Scientist with a strong machine learning background to help build industry-leading language technology.Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Natural Language Processing (NLP), Generative AI, Large Language Model (LLM), Natural Language Understanding (NLU), Machine Learning (ML), Retrieval-Augmented Generation, Responsible AI, Agent, Evaluation, and Model Adaptation.As part of our AI team in Amazon AWS, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services, as well as contributing to the wider research community. You will gain hands on experience with Amazon’s heterogeneous text and structured data sources, and large-scale computing resources to accelerate advances in language understanding.The Science team at AWS Bedrock builds science foundations of Bedrock, which is a fully managed service that makes high-performing foundation models available for use through a unified API. We are adamant about continuously learning state-of-the-art NLP/ML/LLM technology and exploring creative ways to delight our customers. In our daily job we are exposed to large scale NLP needs and we apply rigorous research methods to respond to them with efficient and scalable innovative solutions.At AWS Bedrock, you’ll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging AWS resources, one of the world’s leading cloud companies and you’ll be able to publish your work in top tier conferences and journals.We are building a brand new team to help develop a new NLP service for AWS. You will have the opportunity to conduct novel research and influence the science roadmap and direction of the team. Come join this greenfield opportunity!About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud servicesInclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- PhD, or Master's degree and 6+ years of applied research experience- 3+ years of building machine learning models for business application experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Join us in the evolution of Amazon’s Seller business! The Seller Growth Science organization is the growth and development engine for our Store. Partnering with business, product, and engineering, we catalyze SP growth with comprehensive and accurate data, unique insights, and actionable recommendations and collaborate with WW SP facing teams to drive adoption and create feedback loops. We strongly believe that any motivated SP should be able to grow their businesses and reach their full potential supported by Amazon tools and resources.We are looking for an Applied Scientist II to lead us to identify data-driven insight and opportunities to improve our SP growth strategy and drive seller success. As a successful applied scientist on our talented team of scientists and engineers, you will solve complex problems to identify actionable opportunities, and collaborate with engineering, research, and business teams for future innovation. You need to be a sophisticated user and builder of statistical models and put them in production to answer specific business questions. You are an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication. You will continue to contribute to the research community, by working with scientists across Amazon, as well as collaborating with academic researchers and publishing papers (www.aboutamazon.com/research).Key job responsibilitiesAs an Applied Scientist on the team, you will:- Identify opportunities to improve SP growth and development process and translate those opportunities into science problems via principled statistical solutions (e.g. ML, causal, RL).- Mentor and guide the applied scientists in our organization and hold us to a high standard of technical rigor and excellence in MLOps.- Lead and execute roadmaps for complex science projects to help SP have a delightful selling experience while creating long term value for our shoppers.- Work with our engineering partners and draw upon your experience to meet latency and other system constraints.- Identify untapped, high-risk technical and scientific directions, and simulate new research directions that you will drive to completion and deliver.- Be responsible for communicating our science innovations to the broader internal & external scientific community.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Welcome to the Worldwide Returns & ReCommerce team (WWR&R) at Amazon.com. WWR&R is an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, our company, and the environment. Our goal is to achieve the three zeroes: zero cost of returns, zero waste, and zero defects. We do this by developing groundbreaking products and driving truly innovative operational excellence to help customers keep what they buy, recover returned and damaged product value, keep thousands of tons of waste from landfills, and create the best customer returns experience in the world. We have an eye to the future – we create long-term value at Amazon by focusing not just on the bottom line, but on the planet. We are building the most sustainable re-use channel we can by driving multiple aspects of the Circular Economy for Amazon – Returns & ReCommerce. Amazon WWR&R is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use. Our work is broad and deep: we train machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life; we develop highly respected product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy; and we do it all while scrutinizing our business with laser focus. You will help create everything from customer-facing and vendor-facing websites to the internal software and tools behind the reverse-logistics process. You can develop scalable, high-availability solutions to solve complex and broad business problems. We are a group that has fun at work while driving incredible customer, business, and environmental impact. We are backed by a strong leadership group dedicated to operational excellence that empowers a reasonable work-life balance. As an established, experienced team, we offer the scope and support needed for substantial career growth. Amazon is earth’s most customer-centric company and through WWR&R, the earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team! Key job responsibilities* Design, develop, and evaluate highly innovative models for Natural Language Programming (NLP), Large Language Model (LLM), or Large Computer Vision Models.* Use SQL to query and analyze the data.* Use Python, Jupyter notebook, and Pytorch to train/test/deploy ML models. * Use machine learning and analytical techniques to create scalable solutions for business problems.* Research and implement novel machine learning and statistical approaches.* Mentor interns.* Work closely with data & software engineering teams to build model implementations and integrate successful models and algorithms in production systems at very large scale.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Benefits:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://amazon.jobs/en/internal/benefits/us-benefits-and-stock About the teamWhen a customer returns a package to Amazon, the request and package will be passed through our WWRR machine learning (ML) systems so that we could improve the customer experience, identify return root cause, optimize re-use, and evaluate the returned package. Our problems touch multiple modalities spanning from: textual, categorical, image, to speech data. We operate at large scale and rely on state-of-the-art modeling techniques to power our ML models: XGBoost, BERT, Vision Transformers, Large Language Models.BASIC QUALIFICATIONS- 2+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing- Experience with popular deep learning frameworks such as MxNet and Tensor Flow ...

Are you excited about developing generative AI and foundation models to revolutionize automation, text generation, and machine learning at scale? Are you looking for opportunities to build and deploy them on real problems at truly vast scale? At Amazon BuilderWorks we are on a mission to build high-performance autonomous systems that perceive and act to further improve our world-class builder experience - at Amazon scale.This role is for the Data Reserach Org for Insights Development (DROID) Science team which has deep expertise developing cutting edge AI solutions at scale and successfully applying them to business problems in the Stores, Devices, and Other (SDO) organization. These solutions typically utilize machine learning and GenAI techniques, applied to text, sequences of events, wikis, or customer input from existing or new tooling. The team is comprised of scientists, who develop machine learning and deep learning solutions, analytics, who evaluate the expected business impact for a project and the performance of these solutions, and software engineers, who provide necessary support such as annotation pipelines and machine learning library development.We are looking for an Applied Scientist with expertise in GenAI. You will work alongside other scientists, engineers, product managers and various stakeholders to deploy models at scale across a diverse set of initiatives. If you are a self-motivated individual with a zeal for customer obsession and ownership, and are passionate about applying science for real world problems - this is the team for you.Key job responsibilities- You will be part of a team of scientists and engineers and will work on scaling systems to production along side partner teams.- You will learn how to build robust solutions that operate at Amazon scale, and work with senior technical leaders to grow your skills.- You will face a high level of research ambiguity and problems that require creative, ambitious, and inventive solutions.- You will design and implement scalable solutions and solve complex problems- You will mentor and coach junior software developers- You should be a great communicator and should be motivated to achieve results in a fast-paced, and at times ambiguous, environment- You should be a self-starter with a bias towards independent problem solving.About the teamBuilderWorks tools, libraries, and services empower Amazon builders to deliver solutions for a diversity of internal and external customer use-cases spanning the Stores business as our primary customer with additional support for Devices and Other (SDO) business units across Amazon. The DROID team sits within BuilderWorks and seeks to be the primary source for standardized, actionable metrics and science-driven insights within BuilderWorks. We achieve this through user-focused tools that provide comprehensive access to current and future metrics, solutions that provide measurable impact to cost and engagement through the use of scientific methods, user-accessible data repositories for individual analyses and deep divesDROID Science mission is to provide measurable impact on customer experience and BuilderWorks efficiencies through the use of scientific methods and processes. We quantify the impact of programs in terms of engagement and cost through data science studies. We own the model framework, where we deliver prospective insights and retrospective measurements of the effect that BuilderWorks programs have on builder experience. We partner with BuilderWorks programs to develop a principled and data driven methodology for quantifying the impact of programs on SDO.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—are using AWS to lower costs, become more agile, and innovate faster.Product Marketing is responsible for developing crisp, highly differentiated, and compelling positioning and messaging for AWS and its services. We tell AWS’s most important and interesting stories to educate customers about what is possible when you build on AWS.Key job responsibilities• Craft and execute campaigns and leverage organic channels to reach our customers and help grow their understanding and usage of AWS services• Own messaging and position of related services• Test and refine new marketing approaches and channels to reach and engage key audiences• Develop detailed campaign project plans, creative briefs, and digital strategies, including campaign goals, messaging, calls to action, segmentation strategy, adoption campaigns, marketing distribution channels, and campaign schedule• Define business metrics, measurement plan, and testing plan for related campaigns• Work at both the strategic and tactical level of champion bold and creative ideas• Work effectively across AWS with groups such as engineering, digital marketing, sales, business development, and evangelists to achieve our joint business goalsA day in the lifeAs a Senior Product Marketing Manager for (your business), you will have the opportunity to define and drive the marketing strategy for one of the most transformative AWS services that brings AWS infrastructure and services to customer premises to deliver a truly consistent hybrid cloud experience (replace with your business as necessary). You will be creating the most compelling content to help customers understand the use cases and value propositions, and building the right marketing programs to drive customer engagement and service adoption. You will also work with the engineering teams to shape the product vision and prioritize features. You will get to work on a new and rapidly growing business and have a big impact every day.BASIC QUALIFICATIONSAre 18 years of age or olderCurrently enrolled in MBA or equivalent master’s level program at the time of application with anticipated graduation dates between December 1, 2025 and September 30, 2026.3+ years of full-time industry work experience, which occurred between graduation from your undergraduate program and prior to starting your MBA or master’s program, OR 3+ years of military work experience prior to starting your MBA or master’s program.A Bachelor’s degree in marketing, business, technology, or relevant field of study such as computer scienceDemonstrated ability in launching and growing innovative technology products ...

Are you passionate about driving growth and solving real-world logistics challenges? Join our team as an Account Manager II for Amazon Global Logistics, where you'll play a crucial role in expanding our Multi-Channel Distribution (MCD) product. You'll leverage your sales acumen and data-driven approach to identify new opportunities, streamline inefficiencies, and provide exceptional logistics support for our sellers.Key job responsibilities- Recruit and manage a diverse portfolio of Fulfilled by Amazon (FBA) sellers for MCD- Consult with sellers to understand their supply chain needs through solutions-based selling- Develop and execute pipeline management plans to meet or exceed sales targets- Gather and synthesize customer feedback to drive product improvements and innovation- Collaborate with cross-functional teams to align product strategy with business objectivesA day in the lifeAs an Account Manager II, you'll start your day by reviewing your seller portfolio and identifying key opportunities for growth. You'll engage in consultative conversations with sellers, understanding their unique challenges and proposing tailored MCD solutions. Throughout the day, you'll analyze data to inform your strategy, collaborate with the product team on improvements, and prepare for sales review meetings. Your role will be dynamic, requiring you to balance relationship management, strategic thinking, and operational execution.About the teamOur U.S. Account Management Team within Global Logistics is dedicated to scaling our global supply chain program for FBA sellers. Formed in 2020, we work closely with sellers to provide onboarding support, operational insights, and guidance on new and existing logistics products and services. Our mission is to help organizations lower total storage and distribution costs while staying in-stock across channels to increase sales. We're committed to delivering a logistics experience that sellers love and driving continuous innovation in the field.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 3+ years of experience in sales, account management, or customer-facing roles- 3+ years of program or project management experience.- Proven track record of meeting or exceeding sales targets- Experience with CRM systems and data analysis tools- Strong proficiency in Microsoft Office Suite, particularly Excel ...

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. As a core product offering within our advertising portfolio, Sponsored Products (SP) helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The SP organization's primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day!Our team, Off-Search Sourcing and Relevance, has a mission to deliver relevant and useful shopping experience at non-Search pages at Amazon.com. We innovate technology solutions, develop machine learning models that incorporate deep product and shopper understanding, and conduct A/B tests to ensure that we identify all useful and relevant advertisements and provide them to downstream systems for click through prediction and ad auction.We are looking for a passionate Applied Scientist who has technical expertise in information retrieval, Natural Language Processing (NLP), and Large Language Models (LLM). In addition to having hands-on experience in building ML-based solutions, an ideal candidate should be able to create and articulate a customer-centric science vision, show willingness to continuously learn about new scientific approaches, and enjoy operating in startup-like environment. Key job responsibilities* Conduct deep data analysis to derive insights to the business, and identify gaps and new opportunities* Develop scalable and effective machine-learning models and optimization strategies to solve business problems* Run regular A/B experiments, gather data, and perform statistical analysis* Work closely with software engineers to deliver end-to-end solutions into production* Improve the scalability, efficiency and automation of large-scale data analytics, model training, deployment and serving* Conduct research on new machine-learning modeling to optimize all aspects of Sponsored Products businessBASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in solving business problems through machine learning, data mining and statistical algorithms- Experience in state-of-the-art deep learning models architecture design and deep learning training and optimization and model pruning ...

Amazon Publishing is seeking an innovative, passionate, market-savvy Acquisitions Editor with a primary focus on acquiring book club fiction. You will be responsible for discovering and acquiring exceptional content, managing author and agent relationships, and collaborating with marketing, publicity, production, and author relations teams to deliver quality books and world-class author experiences. This is a multi-faceted job in a fast-paced environment that requires facility with data, flexibility, creativity, and a sense of humor.Key job responsibilitiesIdentify, evaluate, and develop submissions, projects, and proposals to acquire, including:• Monitoring trend and sales data• Strong analytical thinking paired with excellent editorial sensibility• Strong track record of discovering, developing, and publishing bestselling titles and authors• Working closely with authors to develop their work and careers• Working closely with internal teams to shepherd work from manuscript through publication and beyond• Developing and maintaining strong relationships with literary agentsAbout the teamAmazon Publishing is the full-service publishing arm of Amazon. Our mission is to invent new and better ways to connect authors and readers.BASIC QUALIFICATIONS - Strong track record of discovering, developing, and publishing bestselling titles and authors - Strong negotiation skills along with knowledge of standard publishing contracts and P&Ls - Strong project management experience and ability to hit deadlines- Strong written and verbal communication skills- Demonstrated analytical thinking paired with excellent editorial sensibility- Demonstrated ability to work effectively within a team setting- Fluent in all office applications including Word, Excel, Outlook, Salesforce ...

Amazon is a fast-paced, dynamic company based in Seattle. Amazon's Global Tax Services (GTS) team implements solutions that support the automation of our Indirect Tax teams’ processes. GTS team seeks an exceptionally capable and motivated individual to join as an Analyst to help deliver financial system mappings and manage data schemas to support our Indirect Tax function. The Analyst’s key responsibility is to fill a specific area of domain knowledge – to be the Tax department’s domain expert in Amazon financial systems. An Analyst uses this domain expertise to deliver tax solutions within Amazon’s financial systems.The Analyst leads the end-to-end design and delivery of solutions to address tax booking requirements across geographies and business lines by delivering financial system schemas that are simplified, standardized, and globally scalable.The right individual should have a solid understanding of indirect tax and/or accounting concepts, ability to work with (or an appetite to learn) data standardization and schema concepts, and solid business judgment capable of delivering the right results. We are a fast growing team in an emerging domain, so we're looking for candidates who are willing to go into unfamiliar territory and who are eager to learn new concepts and skills from our team.Key job responsibilitiesThis role performs a wide variety of responsibilities for the GTS organization including: - Perform hands-on data analysis of large tax and financial data sets to propose standardized, global mapping solutions in Amazon financial systems. - Work with Amazon Tax customer teams to identify improvements in efficiency and controllership for their current data processes; teach them how to utilize the designed reporting and functionality in their processes.- Build and maintain relationships with our key technology providers across Amazon to ensure the necessary data is provided to meet Tax's financial system needs. - Contribute to the delivery of multiple simultaneous tax projects by independently driving smaller projects or components of larger projects.A day in the lifeA day in the life of an Analyst includes meetings with tax and accounting customers, data analysis, creating config and schema changes, including reviewing them with GTS and external peers.About the teamOur team mission is to deliver tax data correctly and completely in financial systems. Our team is distributed and deliver simple projects independently but we also collaborate synchronously and asynchronously to solve the more complex projects we encounter.BASIC QUALIFICATIONS- BS degree in Accounting, Tax, Finance, a related field or equivalent experience.- 5+ years’ experience working in tax, accounting, data analysis or related field - Strong critical thinking, verbal and written communication skills, and attention to detail.- Ability to perform analysis and translate business objectives into actionable analyses.- Creative, positive, and helpful attitude; ability to work in a team-oriented, customer-centric working style. ...

Our mission is to create best-in-class AI agents that seamlessly integrate multimodal inputs like speech, images, and video, enabling natural, empathetic, and adaptive interactions. We develop cutting-edge Large Language Models (LLMs) that leverage advanced architectures, cross-modal learning, interpretability, and responsible AI techniques to provide coherent, context-aware responses augmented by real-time knowledge retrieval.We seek a talented Applied Scientist with expertise in LLMs, speech, audio, NLP, or multimodal learning to pioneer innovations in data simulation, representation, model pre-training/fine-tuning, generation, reasoning, retrieval, and evaluation. The ideal candidate will build scalable solutions for a variety of applications, such as streaming real-time conversational experiences, talking avatar interactions, customizable personalities, and conversational turn-taking. With a passion for pushing boundaries and rapid experimentation, you'll deliver high-impact solutions from research to customer-facing products and services.Key job responsibilitiesAs an Applied Scientist, you'll leverage your expertise to research novel algorithms and modeling techniques to develop systems for real-world interactions with a focus on the speech modality. You'll develop neural efficiency algorithms, acquire and curate large, diverse datasets while ensuring privacy, creating robust evaluation metrics and test sets to comprehensively assess LLM performance. Integrating human-in-the-loop feedback, you'll iterate on data selection, sampling, and enhancement techniques to improve the core model performance. Your innovations will directly impact customers through new AI products and services.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

The Private Brands Discovery team designs innovative machine learning solutions to enhance customer awareness of Amazon’s own brands and help customers find products they love. This interdisciplinary team of scientists and engineers incubates and develops disruptive solutions using cutting-edge technology to tackle some of the most challenging scientific problems at Amazon. To achieve this, the team utilizes methods from Natural Language Processing, deep learning, large language models (LLMs), multi-armed bandits, reinforcement learning, Bayesian optimization, causal and statistical inference, and econometrics to drive discovery throughout the customer journey. Our solutions are crucial to the success of Amazon’s private brands and serve as a model for discovery solutions across the company.This role presents a high-visibility opportunity for someone eager to make a business impact, delve into large-scale problems, drive measurable actions, and collaborate closely with scientists and engineers. As a team lead, you will be responsible for developing and coaching talent, guiding the team in designing and developing cutting-edge models, and working with business, marketing, and software teams to address key challenges. These challenges include building and improving models for sourcing, relevance, and CTR/CVR estimation, deploying reinforcement learning methods in production etc.In this role, you will be a technical leader in applied science research with substantial scope, impact, and visibility. A successful team lead will be an analytical problem solver who enjoys exploring data, leading problem-solving efforts, guiding the development of new frameworks, and engaging in investigations and algorithm development. You should be capable of effectively interfacing between technical teams and business stakeholders, pushing the boundaries of what is scientifically possible, and maintaining a sharp focus on measurable customer and business impact. Additionally, you will mentor and guide scientists to enhance the team's talent and expand the impact of your work.BASIC QUALIFICATIONS- 3+ years of scientists or machine learning engineers management experience- Knowledge of ML, NLP, Information Retrieval and Analytics- Expert in developing large-scale ML systems in a production environment- Extensive experience applying theoretical models in an applied environment- Demonstrated proficiency in deep learning models, experience building production level causal inference models- Expert in more than one more major programming / scripting languages (Python, Scala, PySpark or similar)- Excellent written and verbal communication skills while addressing both technical and business people; ability to speak at a level appropriate for the audience.- Experience coaching and reviewing work of junior ML Scientists, making great hiring decisions. ...

Do you want to use your expertise in translating innovative science into impactful products to improve the lives and work of over a million people worldwide? If you do, People eXperience Technology Central Science (PXTCS) would love to talk to you about how to make that a reality.PXTCS is an interdisciplinary team that uses economics, behavioral science, statistics, and machine learning to identify products, mechanisms, and process improvements that both improve Amazonian’s wellbeing and their ability to deliver value for Amazon’s customers. We work with HR teams across Amazon to make Amazon PXT the most scientific human resources organization in the world.As an applied scientist on our team, you will work with business leaders, scientists, and economists to translate business and functional requirements into concrete deliverables, define the science vision and translate it into specific plans for applied scientists, as well as engineering and product teams. You will partner with scientists, economists, and engineers on the design, development, testing, and deployment of scalable ML and econometric models. This is a unique, high visibility opportunity for someone who wants to have impact, dive deep into large-scale solutions, enable measurable actions on the employee experience, and work closely with scientists and economists. This role combines science leadership, organizational ability, and technical strength.Key job responsibilitiesAs an Applied Scientist, ML Applications, you will:• Design, develop, and evaluate innovative machine learning solutions to solve diverse challenges and opportunities for Amazon customers• Advance the team's engineering craftsmanship and drive continued scientific innovation as a thought leader and practitioner.• Partner with the engineering team to deploy your models in production.• Partner with scientists from across PXTCS to solve complex problems and use your team’s expertise to accelerate their ability get their work into production.• Work directly with Amazonians from across the company to understand their business problems and help define and implement scalable ML solutions to solve them.BASIC QUALIFICATIONS- Experience programming in Java, C++, Python or related language- Experience with SQL and an RDBMS (e.g., Oracle) or Data Warehouse ...

Join the next revolution in robotics at Amazon's Frontier AI & Robotics team, where you'll work alongside world-renowned AI pioneers like Pieter Abbeel, Rocky Duan, and Peter Chen to push the boundaries of what's possible in robotic intelligence. As an Applied Scientist, you'll be at the forefront of developing breakthrough foundation models that enable robots to perceive, understand, and interact with the world in unprecedented ways. You'll drive independent research initiatives in areas such as perception, manipulation, scene understanding, sim2real transfer, multi-modal foundation models, and multi-task learning, designing novel algorithms that bridge the gap between state-of-the-art research and real-world deployment at Amazon scale.In this role, you'll balance innovative technical exploration with practical implementation, collaborating with platform teams to ensure your models and algorithms perform robustly in dynamic real-world environments. You'll have access to Amazon's vast computational resources, enabling you to tackle ambitious problems in areas like very large multi-modal robotic foundation models and efficient, promptable model architectures that can scale across diverse robotic applications.Key job responsibilities- Design and implement novel deep learning architectures that push the boundaries of what robots can understand and accomplish- Drive independent research initiatives in robotics foundation models, focusing on breakthrough approaches in perception, and manipulation, for example open-vocabulary panoptic scene understanding, scaling up multi-modal LLMs, sim2real/real2sim techniques, end-to-end vision-language-action models, efficient model inference, video tokenization- Lead technical projects from conceptualization through deployment, ensuring robust performance in production environments- Collaborate with platform teams to optimize and scale models for real-world applications- Contribute to the team's technical strategy and help shape our approach to next-generation robotics challengesA day in the life- Design and implement novel foundation model architectures, leveraging our extensive compute infrastructure to train and evaluate at scale- Collaborate with our world-class research team to solve complex technical challenges- Lead technical initiatives from conception to deployment, working closely with robotics engineers to integrate your solutions into production systems- Participate in technical discussions and brainstorming sessions with team leaders and fellow scientists- Leverage our massive compute cluster and extensive robotics infrastructure to rapidly prototype and validate new ideas- Transform theoretical insights into practical solutions that can handle the complexities of real-world robotics applicationsAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAt Frontier AI & Robotics, we're not just advancing robotics – we're reimagining it from the ground up. Our team, led by pioneering AI researchers Pieter Abbeel, Rocky Duan, and Peter Chen, is building the future of intelligent robotics through ground breaking foundation models and end-to-end learned systems. We tackle some of the most challenging problems in AI and robotics, from developing sophisticated perception systems to creating adaptive manipulation strategies that work in complex, real-world scenarios.What sets us apart is our unique combination of ambitious research vision and practical impact. We leverage Amazon's massive computational infrastructure and rich real-world datasets to train and deploy state-of-the-art foundation models. Our work spans the full spectrum of robotics intelligence – from multimodal perception using images, videos, and sensor data, to sophisticated manipulation strategies that can handle diverse real-world scenarios. We're building systems that don't just work in the lab, but scale to meet the demands of Amazon's global operations.Join us if you're excited about pushing the boundaries of what's possible in robotics, working with world-class researchers, and seeing your innovations deployed at unprecedented scale.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience building machine learning models or developing algorithms for business application- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience applying theoretical models in an applied environment- Experience developing and implementing deep learning models- Track record of solving complex technical problems ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Amazon Photos is looking for a leader to head the Applied Science team for the business. This leader will report directly to the GM of the business and be part of the leadership team. Amazon Photos provides unlimited photo storage and 5 GB for videos to Prime members and is a top Prime benefit in multiple marketplaces. AI-driven experiences based on image and video understanding are core to customer delight for the business. These experiences are delivered in our mobile, web and desktop apps and on Echo Show and Fire TV. With all the recent advancements in AI, Amazon Photos has completely re-thought the product roadmap and is now looking for a hands-on technical leader who can guide a team of Applied Scientists to deliver both the short-term roadmap working closely with Product and Engineering and make investments for the long-term. The ideal candidate has a PhD in CS or related fields, 15+ years of work experience in Computer Vision / AI fields, with a demonstrated ability to successfully lead a team and interface with product and business leaders. Key job responsibilities- Work closely with Product to understand the short-to-long-term roadmap to uncover Applied Science needs for supporting the business- Manage a team of Applied Scientists and prioritize their work- Work closely with engineering to deliver AI features at scale- Work closely with engineering to build the AI infrastructure needed to deliver on applied science features worldwide- Work closely with Product and Engineering to prototype new product ideas for consideration- Be part of the leadership team and participate in key debates around product roadmap including influencing the business strategy BASIC QUALIFICATIONS- MS in CS or related fields- Technical experience in CV/ML/AI fields- Demonstrated ability to manage a team of applied scientists ...

Amazon is a pioneering, dynamic, and energetic company that thrives on unique and peculiar ways. We take pride in our single-minded obsession over customer satisfaction and our ability to maintain a curious and vibrant culture no matter how large the company grows. We endeavor to build our legacy as Earth’s most customer-centric company and to continue to cultivate and nourish our innovative environment through our mission to hire the best. If you are a financial accounting professional who consistently exceeds expectations, who dares to make bold decisions, and whose ears perk up at the prospect of a challenge, then Amazon is a place where your career can flourish.When working at Amazon, your ability to make a difference and take ownership of your career begins on day one. You can expect a collaborative, team-driven environment that encourages employees to learn, be curious, and have a bias for action. Part of this propensity for continuous learning shows itself in Amazon’s strong encouragement of movement and growth within the Accounting department and within the company as a whole. We aim to hire and develop those who will raise the bar over the course of their career at Amazon (and not just in their first position). Amazon’s accounting group offers opportunities at the Accounting Manager level in Legal Entity & Intercompany, Accounting Policy & Reporting, Operations and Capital, Transportation, Payments & Merchant Services, Retail Operations, Digital, and AWS Accounting.Key job responsibilities• Supporting various aspects of our accounting and reporting process.• End-to-end process ownership to support finance and business partners.• Understand internal control design concepts sufficient to assess the effectiveness of controls in their area and to design new processes and controls for emerging and growing business activities.• Execute judgments to keep projects moving and ensure the right decisions are reached to close the books each month.• Escalating risks and issues as necessary to leadership.• Strong sense of ownership.• Ability to identify process improvement and automation opportunities to drive positive change across the organization.• Lead delivery of accounting tasks and projects.• Enhance partnerships between Accounting and various business and IT groups.Research, conclude and memorialize technical accounting position papers.BASIC QUALIFICATIONS- Bachelor's degree in accounting or related field- 5+ years of finance or a related analytical field experience ...

About Amazon Advertising:Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers of all types to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.About our team:SPB Brand Identity Team is on a mission to make Amazon the best in class destination for all brand needs. Our team builds a centralized brand identity datastore responsible for creating brands, mapping advertisers, products, and ads to brands. This enables our advertisers and customers to tell engaging brand stories through mappings generated and delivered by our team. We also enables customer-brand engagement enhancement through a UI allowing advertisers to self-manage and correct any mappings. Together these mappings are used by dozens of internal teams to generate measurement reports, brand intelligence, similar brands (i.e. substitutes), shopper/brand signals, etc. About this Role:We are looking for a passionate, talented Applied Scientist in the field of Natural Language Processing (NLP), Large Language Model (LLM), Ads Recommender Systems, Data Mining and Feature Engineering, and/or Information Retrieval, to invent and build scalable solutions for a state-of-the-art context-aware Brand Understanding. A successful candidate will have strong machine learning background and a desire to push the boundary of one or more of the above areas. The ideal candidate is expected to leading the effort of building key ML features, contribute to the collaborative and innovative spirit within the team, and bring cutting-edge applied research to raise the bar within the team.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 3+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

The Customer Behavior Analytics team designs innovative machine learning solutions to enhance customer experiences and strengthen their relationship with Amazon. This interdisciplinary team of scientists and engineers incubates and develops disruptive solutions using state-of-the-art technology to tackle some of the most challenging scientific problems in customer behavior analysis at Amazon. To achieve this, the team utilizes methods from Natural Language Processing, deep learning, large language models (LLMs), affinity models, elasticity models, reinforcement learning, and econometrics to drive personalized experiences throughout the customer journey. Our solutions are crucial to improving customer satisfaction and loyalty, serving as a model for customer-centric solutions across the company.This role presents a high-visibility opportunity for someone eager to make a business impact, delve into large-scale problems, drive measurable actions, and collaborate closely with scientists and engineers. As a team lead, you will be responsible for developing and coaching talent, guiding the team in designing and developing state-of-the-art, and working with business, marketing, and engineering teams to address key challenges. These challenges include building and improving incentive recommendation models, developing Neural Networks or LLM-based recommendation systems, and creating models to enhance the relationship between customers and Amazon.In this role, you will be a technical leader in applied science research with substantial scope, impact, and visibility. A successful team lead will be an analytical problem solver who enjoys exploring data, leading problem-solving efforts, guiding the development of new frameworks, and engaging in investigations and algorithm development. You should be capable of effectively interfacing between technical teams and business stakeholders, pushing the boundaries of what is scientifically possible, and maintaining a sharp focus on measurable customer satisfaction and business impact.Key responsibilities include:1. Developing and deploying sophisticated incentive recommendation models to optimize customer engagement and loyalty.2. Leading the creation of advanced Neural Network or Large Language Model-based recommendation systems to provide personalized experiences.3. Designing and implementing models that improve the overall relationship between customers and Amazon, focusing on long-term customer value and satisfaction.4. Applying reinforcement learning methods in production to continuously improve and adapt customer behavior models.5. Guiding the team in leveraging state-of-the-art AI/ML techniques to extract insights from vast amounts of customer data.Additionally, you will mentor and guide scientists to enhance the team's talent and expand the impact of your work. Your role will be crucial in shaping the future of customer behavior analytics at Amazon, driving innovation that directly impacts millions of customers worldwide.BASIC QUALIFICATIONS- 3+ years of scientists or machine learning engineers management experience- Knowledge of ML, NLP, Information Retrieval and Analytics- Expert in developing large-scale ML systems in a production environment- Extensive experience applying theoretical models in an applied environment- Demonstrated proficiency in deep learning models, experience building production level causal inference models- Expert in more than one more major programming / scripting languages (Python, Scala, PySpark or similar)- Excellent written and verbal communication skills while addressing both technical and business people; ability to speak at a level appropriate for the audience.- Experience coaching and reviewing work of junior ML Scientists, making great hiring decisions. ...

We are seeking an Applied Science manager to join the Whole Page Planning and Optimization (WPPO) Science team in Search. The latest data from Business Insider shows that almost 50% of online shoppers visit Amazon first. The Search WPPO Science team is responsible for developing reinforcement learning systems for the next generation Amazon shopping experience and delivering it to millions of customers. We believe that shopping on Amazon should be simple, delightful, and full of WOW moments for EVERYONE, whether you are technically savvy or new to online shopping.Key job responsibilitiesAs the manager of Applied Science, you are responsible for defining and executing on the science vision. You will lead teams of scientists and engineers to work backwards from customer needs and translate product ideas into concrete deliverables. You will be the thought leader for inventing scalable AI solutions that support flexible UI frameworks. You will solve hard problems, advance science at Amazon, and be the leading innovator in e-commerce. In this role, you will work with a team of applied scientists, engineers, product managers, and UX designers to shape the future of Amazon shopping. You will be working with massive data and draw insights. Your team’s work is visible to millions of customers.BASIC QUALIFICATIONS- ·Master's degree in Computer Science, Statistics, Electrical Engineering, or Mathematics with specialization in specialization in statistical modeling, deep learning, and reinforcement learning.- 5+ years of working experience in solving machine learning problems and deploying science solutions for large-scale applications- 2+ years of experience leading a team of scientists and engineers Knowledge of programming languages such as C/C++, Python, Java- Excellent written and verbal communication skills ...