AppleCare Engineering Program Manager
The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. In AppleCare, we believe in providing world class support to our customers for the devices that they have purchased. We are looking for a highly motivated and self driven individual who will be responsible for driving multi-functional diagnostic development projects. This individual will have to drive the overall schedule of diagnostic projects from conceptualization to design to execution to deployment. They will be responsible for recognizing and communicating multi-functional issues and risks. They will have to work with engineering teams to develop requirements, drive implementation schedules, coordinate and drive fixes or mitigations for software issues as well as present the potential issues and their impact to field technician workflows and other impacted teams. We are looking for a Technical Program Manager who will be responsible for working with a team of engineers to build highly scalable and available AppleCare Diagnostics tool set. ...