Santa Monica

Come build the future with us! Amazon has a unique opportunity to accelerate your career and make impact on our advertising customers globally. If you are a customer-obsessed individual interested in joining a rapidly growing organization, we’d love to talk with you!Amazon Ads is looking for a results-oriented Associate Account Manager who is passionate about learning and creative problem solving. This full-time role is ideal for an early career candidate who is interested in launching a career at the intersection of advertising and analytics, has a history of achieving ambitious goals, and is an analytical problem solver with an interest in working in the Automotive space.Candidates well-suited for the role are fast learners, data driven, strong communicators, effective listeners and project managers who are able to balance competing priorities.Key job responsibilities- Strive to delight our customers by becoming a knowledgeable partner on Amazon Advertising solutions- Take a consultative approach to optimizing customer’s advertising campaigns through the use of data and Amazon insights- Perform in-depth data analysis to deliver actionable insights and recommendations- Evaluate KPIs and optimize campaign performance using a data driven approach- Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon- Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfactionBASIC QUALIFICATIONS- 1+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance drivers ...

Amazon’s Brand Innovation Lab is looking for a talented and passionate Conceptual Art Director to create one-of-a-kind campaigns focused on Automotive and Restaurants clients in the US. You’ll partner with creative directors, copywriters, designers, solutions managers and producers to create first-class customer experiences both on and offline by innovating with the Amazon canvas (FireTV, Alexa, Twitch, Prime Video, etc). You'll lead projects and own client relationships, focusing on creating work that benefits the end customer while pushing the creative envelope from brief to execution. This is a permanent role.From inception through launch, you will be responsible for delivering ambitious, insightful, and data-driven concepts that translate needs and constraints into customer-focused brand campaign ideas and solutions. You will be equally strong at concept and execution, articulating end-to-end experiences, and turning that vision into high-quality experiences. This could include video content, user interface designs for voice and screen, interaction models, prototypes, and interactive advertising campaigns. This role will use data and insights to create campaign strategy and concepts, develop designs and the look and feel for experiences, as well as templates for never-before-done brand campaigns and experiences that will solve customer problems, on and off Amazon platforms. In addition to developing never-been-done campaign ideas, candidates should be able to deliver high-quality designs and stellar art direction for campaigns across different Amazon touch points. Candidates should have in-depth understanding of Photoshop, Illustrator, InDesign, Powerpoint, and Figma (or an interest to learn Figma). For this role, we’re looking for a conceptual art director who also has very strong design skills and an understanding of UX design.The Art Director candidate’s portfolio should feature interesting, insight-driven campaigns and ideas that solve an advertiser problem through a variety of different media channels, including but not limited to video, social, digital, activations, radio, and outdoor. You have strong conceptual, presentation, storytelling and time management skills, as well as digital media, and of course, an acute attention to detail.Key job responsibilities- Concept, design and execute innovative ad campaigns and experiences for global brands- Partner with copywriters, designers, program managers, developers, strategists and producers to create customer-focused solutions that deliver on advertiser objectives- Create campaigns under the guidance of Creative Directors, collaborating with internal teams, clients and external agency partners- Deliver high-quality designs and stellar art direction for campaigns across different Amazon touch points- In-depth understanding of Sketch, Photoshop, Illustrator, InDesign and Keynote- Data-driven and obsessed with understanding customers and making work that delivers results- Present ideas and campaigns to internal stakeholders as well as external agencies and clients - Proven ability to ideate for film, print, digital, out-of-home, experiential and social- Ability to manage multiple projects at one time to make aggressive deadlinesA day in the life- Responding to a brief with ideas to promote a new electric vehicle on Amazon- Designing a custom sponsorship experience for a brand using Prime Video titles- Elevating a pitch deck with thoughtful and impactful design- Working through creative messaging feedback with Legal and PR- Presenting a campaign to brand clients and their partner media agency- Ideating with the team on innovative ways to reinvent the vehicle customer journeyAbout the teamThe Brand Innovation Lab team is the internal group within Amazon that creates one-of-a-kind campaigns and activations for top global advertisers. Using all of the different platforms within the Amazon canvas (FireTV, Alexa, Twitch, Prime Video, Custom landing pages on Amazon.com, etc.), we create campaigns that reach millions of Amazon customers across our digital channels and out in the real-world. This role will be on the Brand Innovation Lab's US Automotive pod, focusing on delivering creative ideas for top Automotive brands and their agencies.BASIC QUALIFICATIONS- 3-5+ years experiences as a conceptual creative (Art Director) at advertising agencies and/or as an in-house creative.- An online creative portfolio demonstrating a conceptual thinking skillset, art direction and design.- Art Director should have in-depth understanding of industry design tools (Ex. Adobe Creative Cloud, Figma, InVision), and a basic understanding of UX design.- Data-driven and obsessed with measurable impact of a campaign.- Excellent presentation skills and interactive storytelling ability.- Strong organization and collaboration skills.- Exceptional at your craft and a critical project owner.- A fascination with innovation and technology.- Self-starter. Ability to manage ambiguity, work autonomously, and multi-task. ...

Amazon Ads operates at the intersection of e-Commerce and Advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. Amazon DSP is Amazon’s programmatic advertising product for campaigns spanning Video, Audio and Display across Amazon properties (e.g., Amazon.com, Freevee, Twitch, Fire TV, and Amazon Music) and tens of thousands of third-party websites and apps. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in working to build a unique, world-class advertising offering with a relentless focus on the customer, you’ve come to the right place.The Amazon Ads Supply Desk is powered by a team of supply experts who are tasked with curating and recommending inventory that empowers buyers to make investments that best address their campaign objectives. We are seeking a Business Developer for the North America Supply Desk team. In this role, you will partner with buyers to drive awareness of Amazon's deals-enabled supply and make inventory recommendations across formats, websites, and devices, where customers browse, stream, or shop.Key job responsibilities* Work directly with agencies and advertisers to recommend and curate deals-enabled supply that helps them successfully achieve their marketing goals* Collaborate across Amazon Ads sales to drive cross-org demand enablement strategies* Develop deal executions that scale in a predictable and repeatable manner* Translate marketplace feedback into product requirements, and collect marketplace intelligence required to help guide the overall direction of our team and programBASIC QUALIFICATIONS- 3+ years of business development, partnership management, or sourcing new business experience- Bachelor's degree or equivalent- Experience using data and metrics to determine and drive improvements ...

Amazon Advertising operates at the intersection of advertising and eCommerce, and offers advertisers a rich array of media solutions across Amazon’s mobile and desktop websites, proprietary devices including Kindle and Fire TV, and the Amazon Programmatic Demand Side Platform. We are looking for a highly motivated Campaign and Creative Manager who is passionate about helping our advertisers make effective, analytically driven marketing decisions. Change the world as our advertiser’s “go-to” experts on Amazon Advertising’s policy, process, creative services and retail business.Impact and Career Growth:-Become a knowledgeable partner on Amazon Advertising solutions-Develop never-been-done-before executions with advertisers and internal partners during the pre-sales stage-Establish and standardize creative and operational best practices with advertisers to drive creative performance and provide frustration-free campaign launches-Grow and broaden your skills as you work in an environment that thrives on creativity, experimentation, and product innovationKey job responsibilities-Manage the planning and delivery of high quality advertiser engagements to educate advertisers on Amazon policies and creative best practices to positively impact campaign performance-Project managing the execution of complex advertising campaigns with internal Design, AdOps, Sales, Quality Assurance and Account Management teams as well as external stakeholders-Consulting with advertisers on creative strategy using historical advertiser and industry data-Manage the troubleshooting of sometimes complex issues surfaced during the campaign life-cycle-Dive deep on data to develop and manage process and product improvement projects with internal and external stakeholders to improve cross-vertical/cross-locale efficiencyA day in the lifeYou will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns, data-driven creative strategy recommendations and ongoing advertiser education, all aimed at helping advertisers grow their business on Amazon while upholding our end customers’ experience. You will work with our partners to deliver results that matter to our advertisers for long-term growth. This means diving deep on creative data, recommending creative testing, and providing creative insights to our advertisers. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.About the teamThis role may support various categories/verticals based upon the needs of the business. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.BASIC QUALIFICATIONS- 3+ years of digital advertising and client facing roles experience- Experience analyzing data and best practices to assess performance drivers- Experience with annual brand and media planning ...

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations ...

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient.The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations ...

We are looking to hire an experienced, thoughtful, strategic Copywriter to join the Brand Innovation Lab Automotive and Restaurants team as we invent new ways of discovering and shopping for top autos and quick-service restaurants brands across the Amazon Canvas. The candidate needs to have a knack for staying at the forefront of technology, delivering clear, compelling narratives and copy for our advertisers. You'll partner with Creative Directors, Art Directors, Designers, Solutions Managers, Strategists, Producers and Sales partners. You'll collaborate with internal teams across the Amazon canvas such as Alexa, Twitch, IMDb, Prime Video, Thursday Night Football, Fresh, and Whole Foods. You'll assist on projects and present to clients, developing work that pushes the creative envelope. With every new technology and acquisition, comes a new opportunity to leverage for our advertisers.This role will use data to uncover insights, craft presentation decks, develop scripts and templates, and concept never-been-done brand experiences. You have strong conceptual, presentation, and storytelling skills, as well as an acute attention to detail. You display exceptional writing skills and are able to simplify complex solutions. Your portfolio must feature interesting, insight-driven campaigns and ideas that solve an advertiser problem through a variety of different media channels including video, social, digital, experiential, voice, radio, and outdoor. This role will be client-facing, so having great presentation skills is a must.Key job responsibilities* Concept, present, and execute innovative ad campaigns and experiences for automotive an restaurants brands.* Partner with Art Directors, Designers, Program Managers, Developers, Strategists and Producers to create customer-focused solutions that deliver on advertiser objectives.* Works collaboratively in developing campaigns, identifying problems, and inventing solutions with minimal guidance. * Collaborates with clients, internal teams, and 3P vendors. * Data-driven and obsessed with understanding customer behavior to invent and simplify.* Create concepts, present and execute campaigns on behalf of our advertiser’s needs.* Ideate and create digital experiences, ad products, commercials, branded content, and event activations.* Ability to manage multiple projects while meeting tight deadlines.A day in the life* Concepting innovative solutions for a product launch.* Creating a unique experience on Fire TV.* Tweaking creative messaging in response to Legal and PR feedback.* Selling through a campaign to brand clients and partner media agencies.* Pitching and helping lead third-party production partners.About the teamThe Brand Innovation Lab team is the group within Amazon that creates one-of-a-kind campaigns and experiences for global advertisers. Utilizing various platforms within the Amazon canvas (Alexa, Twitch, AWS, Fire TV, Amazon Fresh, Lockers, etc.), we create campaigns that reach millions of Amazon customers across our digital channels and in the real-world. The Non-Endemic Automotive and Restaurants Pod specifically deals with large automotive and quick-service restaurants brands that want to partner with Amazon to launch innovative, never-been-done campaigns. BASIC QUALIFICATIONS- 3+ years of experience at advertising agencies and/or in-house creative departments.- Must have an online portfolio URL in your resume demonstrating big thinking that can extend into any medium.- Strong understanding of digital and social platforms, as well as their use within marketing.- Excellent communication, interpersonal, and analytical skills, including the ability to present concepts clearly and persuasively to colleagues, partners, stakeholders, and especially to senior executives.- Exceptional writing skills that demonstrate the ability to create campaign content that attracts, retains, and grows an audience.- Must have experience in video production. ...

We are looking to hire an experienced, thoughtful, strategic Copywriter to join the Brand Innovation Lab Scaled Innovation team as we invent new ways to scale premium advertising experiences. The candidate needs to have a knack for delivering clear, compelling, straightforward, and insightful copy for advertisers and customers.You'll partner with Product Managers, UX Designers, Front End Engineers, Program Managers, and Solutions Managers to productize components and features that generate optimized Stores pages. You'll assist on projects, present to key stakeholders, and develop work that scales to self-service advertisers. You'll leverage technology to create optimal workflows and operate well within ambiguity.This role will use data to uncover insights, craft go-to-market materials, presentations, and creating optimized templates. You have strong presentation, and storytelling skills, as well as an acute attention to detail. You display exceptional writing skills and are able to simplify complexity.Key job responsibilities- Leverage writing skills to build clear, concise positioning for new features built for scale- Experience collaborating with multi-disciplined team to create customer-focused solutions that deliver on advertiser objectives.- Works collaboratively in developing campaigns, identifying problems, and inventing solutions with minimal guidance.- Data-driven and obsessed with understanding customer behavior to invent and simplify.- Create concepts, present and execute campaigns on behalf of our advertiser’s needs.- Ability to manage multiple projects while meeting tight deadlines.A day in the lifeIn this role, tactics and strategic decisions may be unclear but the individual works independently and seeks direction. They influence teams and multiple external partners. They develop interconnected deliverables for difficult creative initiatives and synthesize customer research and data to support decisions. They guide brainstorms and collaborate with diverse creative disciplines. The individual is clear and concise in verbal and written communication and present decisions to leaders. They impact the customer experience at the strategic level, contribute to team goals, and drive business results. Additionally, they development internal processes that streamline delivery and raise the creative bar.About the teamAmazon's Brand Innovation Lab works with brands and agencies to develop campaigns that engage consumers at multiple stages of the marketing journey, building brand awareness, relevance, consideration, acquisition and loyalty. Our global creative team of storytellers and innovators include strategists, creatives, design technologists, engineers, producers and more, collaborating to create solutions customized to our advertisers' goals.BASIC QUALIFICATIONS- Minimum of 6 years copywriting experience at advertising agencies and/or in-house creative departments- Must have an online portfolio URL in your resume, demonstrating copywriting and conceptual thinking skillset, as well as big campaign thinking that can extend into any medium- Strong understanding of digital and social platforms, as well as their use within marketing ...

Amazon's Legal Department is looking for a talented commercial real estate lawyer to fill the position of Corporate Counsel – Real Estate supporting Amazon Web Services (AWS), a dynamic and rapidly growing business within Amazon.com. AWS is at the forefront of the "cloud" computing and service industry, providing IT infrastructure services such as on-demand compute capacity, storage, content delivery, database services, and more.As part of the AWS real estate legal team, you will be responsible for supporting AWS's worldwide data center expansion through land acquisitions and leasing. You will have transactional drafting and negotiating responsibilities on deals, and will provide legal counsel and contract interpretation to business team members on a daily basis. Transactions range from standard contracts to complex, bespoke, high value agreements. You will structure, draft and negotiate agreements, help support AWS real estate’s existing portfolio, manage outside counsel, and advise internal business clients. In addition, you will help develop, implement, and manage process improvements across the team, resolve legal issues that arise in existing commercial relationships, and handle pre-litigation legal disputes and inquiries.The successful candidate must be enthusiastic, enjoy working hard and being challenged, and demonstrate sound judgment even in ambiguous situations. Competitive salary based on experience and includes equity compensation.BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience drafting and negotiating a variety of real estate transactional documents (i.e. leases, lease amendments, purchase and sale agreements, easements, development agreements, co-ownership agreements etc.) ...

Do you have experience representing multinational companies on data privacy and cyber security issues, solving complex privacy issues, and developing governance frameworks and processes to comply with global privacy laws? If so, you may be the person we’re looking for to serve as Privacy Counsel for Amazon Web Services. Amazon Web Services is at the forefront of the "cloud" computing and service industry, providing IT infrastructure services such as on-demand compute capacity, storage, content delivery, database services, browsers and more. As Privacy Counsel, you’ll work with lawyers and business leaders throughout the AWS organization to prepare for and comply with new or evolving privacy laws and regulations, help build innovative new products and services, and develop the organization’s long-term strategy for privacy. BASIC QUALIFICATIONS- Juris Doctor and membership in one state bar or equivalent- 5+ full years of legal experience (with at least two years at a law firm and two years focused on privacy, data protection, or related regulatory matters) as an attorney.- Experience with global privacy laws, including European and U.S. law. ...

Note on Location: We are open to this role being located in Santa Monica, California or Seattle, Washington.Amazon’s global cross channel, cross category marketing team (XCM), is looking for a Creative Director/Art Director to guide the development of Amazon’s brand look and feel, and create fully integrated ideas across channels. The ideal candidate has a passion for doing world class work, and is a talented and passionate art director that thrives in a fast-paced, creative environment, with a taste for the peculiar. At Amazon, there is a lot of growth opportunity, and this role includes opportunities to produce global work across regions. XCM Creative Directors are hands on; a combination of creative doer, conceptual powerhouse and team leader. We’re looking for someone with strong strategic knowledge, who can make intentional choices, and is excited to tackle new creative challenges every day.BASIC QUALIFICATIONS- 8+ years of driving compelling creative strategy and execution at an agency or in-house creative team experience- Bachelor's degree- Experience across channels (broadcast and online video, digital, social, etc.) ...

We are seeking an experienced, detail oriented, hands on Creative Project Manager to support the creation of content within North America Stores Marketing. This role is instrumental in delivering engaging experiences for our customers, and creating bar-raising creative in conjunction with our creative and marketing partners. This candidate should be comfortable working cross-functionally, managing project timelines and ensuring deadlines are hit while working with marketing partners to adjust schedules when needed. They should be comfortable leading internal and agency-produced work, and being the key project driver with internal stakeholders.The perfect candidate thrives in an environment of continuous planning and innovation, always pursuing excellence. They lead with confidence, fostering open communication while maintaining respect for differing viewpoints. They will be an expert communicator, adept at engaging all levels of contributors and working with different types of creative professionals and creative outputs. They should be solutions driven in the face of ambiguity.Key job responsibilitiesKey job responsibilities• Manage multiple parallel projects working with designers, writers, developers, business leaders, and external vendors.• Manage end-to-end process and mechanisms for content creation including defining prioritization criteria, schedules, stages and gates, and stakeholders’ role and responsibilities.• Ensure all deliverables are meeting business partner expectations, including adherence to established timelines and budgets.• Uphold standards and best practices methods.• Ensure the creative team focuses on priority projects, knows the project vision, objectives and requirements.• Collect and synthesize input from stakeholders and share out to the creative team.• Communicate to the creative team project status, flagging and troubleshooting potential issues.• Create, maintain and disseminate project information to stakeholders and senior management.• Remove roadblocks, disambiguate situations that impede designers and other stakeholdersimprovements where relevant.• On-board and manage external vendor resources.BASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building and optimizing multiple, simultaneous marketing campaigns- Experience managing or working within cross-functional marketing and creative teams ...

This role can be based in one of our approved office locations in Santa Monica, CA. Want to own the tactical implementation of plans and projects that create an immediate impact on customers and businesses?As a Customer Success Manager with Amazon Vendor Services, you will work with Amazon’s top vendor partners, influencing processes and plans across their businesses on Amazon.com and improving end-customer experience. You will provide data driven strategic insights and ensure high operational standards. Your personal engagement, relationship building, and analytical skills are key to developing a trusted advisory relationship to guide and influence vendors to achieve their strategic and tactical goals.The Amazon Vendor Services Team works with Vendors who sell products such as: Home & Lifestyle (Toys, Furniture, Kitchen, Music/Video, Major Appliances, Home Improvement, Lawn and Garden, etc.) BEATS (Business, Electronics, Automotive, Technology, Solutions) – Business Solutions, Auto, Camera, Office, Wireless, PC & SoftwareOur goals include providing the best vendor experience, a rewarding Customer Success Manager experience, and ultimately to enhance the experience of our end customers. You will collaborate with a team of 6-10 Customer Success Managers to innovate, continuously improve, learn, and grow for the benefit of both vendors and Amazon’s millions of customers.The teams are supportive, engage regularly for fun events, and encourage each other in continuous improvement. Customer Success Managers have a clear path to roles across Amazon, including a direct path to Senior CSM within our team. We work hard to ensure your individual professional growth.Daily Roles and Responsibilities: Act as the primary point of contact and as the internal advocate for vendor issues, questions, requests, escalations, and concerns Identify, advise, and execute strategic vendor priorities across marketing, merchandising, and supply chain management Interface with multiple portals to develop product messaging on Amazon.com, monitor catalog inventory positions, and track sales performance Analyze data from multiple sources and present recommendations to vendors on trends and opportunities Provide support and strategic business recommendations while working with internal teams to ensure operational performance Develop and deliver reports to vendors specific to their needs and strategic growth goals Educate vendors on tools, policies, processes, and relevant growth opportunities through Amazon programs and products Pitch promotional opportunities to help vendors drive revenue growth to meet their YoY goals Engage multiple internal stakeholders to problem solve, surface defects, extract and analyze data, and drive continuous improvement for your vendors and the organization Identify, solve, and scale process improvements across the team and broader organization Manage challenging account goals, issues, and projectsBASIC QUALIFICATIONS Bachelor's Degree Experience with Microsoft Excel Experience analyzing data and best practices to assess performance drivers 3+ years of professional work experience Data analysis experience including manipulating large datasets from complex systems and interpreting results Experience developing and implementing strategies Experience influencing stakeholders Proficient in Excel Time management, prioritization, and problem-solving skills Strong written and verbal communication skills Skills for building professional relationships Experience rapidly adapting to change and dealing with ambiguity ...

The Rewarded Ads team is building a new and exciting product offering that enable advertisers to offer rewards to consumers when they shop on Amazon. This is an exciting direction in the Advertising world as it creates a win-win for both the advertiser and consumers.We are seeking a seasoned data engineer to help us complete this vision. It is a great opportunity for someone looking to influence and help shape the technology direction of a young and growing organization. You will help with the delivery of our data solutions that powers the internal dashboard, product insights, external advertiser reports, recommendation engine and more.An ideal candidate should have deep expertise in the creation, management, and business use of large datasets, across a variety of data platforms. They should have excellent business and interpersonal skills to be able to work with business owners to understand data requirements, and to do the data analysis to answer business questions and improve ads performance.Rewarded Ads is a growing area within Amazon Ads. We have high potential to identify opportunities for new ad products, experiment, incubate and scale the most successful ideas. Our products change the way advertisers interact with Amazon Advertising. We are just getting started and this is a great opportunity to get on the ground floor of what will be a high impact capability.Key job responsibilities- Design, implement and support various data solutions such as data lake, ETL pipeline, data warehouse and data integration with the rest of the Amazon Ads system..- Interface with other technology teams to extract, transform, and load data from a wide variety of data sources using SQL, scripting, and AWS big data technologies.- Work closely with product teams, software developers and Business Intelligence Engineers to explore new data sources and deliver the data.BASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS ...

Amazon’s Softlines Private Brands (SPB) team is looking for an energetic leader with excellent bias for action, ownership, and ability to invent and simplify to lead our promotional events. This individual will work with Amazon and SPB stakeholder teams to set a deals strategy, drive process enhancements, identify ways to automate tools and reporting, and create and curate innovative deal experiences on behalf of customers and category teams. They will ensure standardized processes to achieve defect-free deals and will create and own closed-loop mechanisms between APB’s global teams, Amazon’s Event and Tech teams, and leadership to ensure we learn, stay aligned and are successful in delivering against goals.Key job responsibilities- Develop workback plans and event readiness docs inclusive of deal strategy and execution.- Develop clear and consistent communication mechanisms to track against outlined goals.- Develop reporting, tools, mechanisms, and best practices that can scale broadly across APB.- Identify opportunities for cross-category and/or global deals.- Deliver post-event retrospective recaps with key insights and best practices.BASIC QUALIFICATIONS- 3+ years of product management experience- Experience managing technical products or online services- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services ...

Amazon Cross Channel Marketing (XCM) is seeking an organized and detail-oriented Digital Asset Manager to oversee content, infrastructure, and compliance measures for our digital asset management (DAM) system. This role encompasses managing all digital assets, including photography, graphics, videos, and audio used by XCM, Amazon Subsidiaries, and Global Agencies. As the Digital Asset Manager, you will develop and implement a program management strategy to source assets from various internal stakeholders and make them easily accessible to global partners. Your responsibilities will include developing and maintaining metadata and curation strategies to enhance efficiency for internal teams and external partners using our DAM. You'll collaborate with multiple XCM stakeholders to optimize user experience within the DAM, while establishing relationships and defining workflows to maximize asset availability and discoverability with minimal manual intervention.In this role, you'll curate unique customer experiences while establishing scalable processes, and create consistent communication channels with partners to provide insights and alignment with brand strategies. You will also act as the main administrator and champion for the DAM tool, providing user support and continually improving the experience for internal and external customers. Supporting teams across multiple divisions, you'll play a pivotal role in defining strategies for scaling asset availability to all partners.To be successful in this role, you must possess a unique blend of technical expertise, leadership skills, and strategic vision. You'll need to be a proactive problem-solver with the ability to navigate complex systems and workflows. Strong communication skills are essential, as you'll be collaborating with diverse teams and articulating technical concepts to non-technical stakeholders. A keen eye for detail and a passion for organization, coupled with the ability to see the big picture in terms of asset management strategy, are crucial. Adaptability is key, as you'll need to stay ahead of evolving technologies, trends, and industry best practices. Your ability to influence without authority will be vital in driving adoption of asset management best practices across the organization. Lastly, a customer-centric mindset and a deep understanding of how digital assets contribute to brand consistency and marketing effectiveness will be fundamental to your success in this role.Key job responsibilities• Administer the day-to-day operations of a global DAM system.• Define, implement, and manage the full life-cycle, archival, and distribution of digital assets.• Define, implement, and manage metadata schemas, taxonomies, and user groups.• Develop workflows for asset ingestion, categorization, permissions management, version control, delivery, and expiration to internal and external users.• Establish and maintain file-naming conventions and metadata standards across multiple digital asset categories. • Own the ongoing ingestion, organization, and maintenance of the DAM, ensuring that duplicate, non-compliant, and obsolete files are deprecated in a timely manner.• Coordinate with cross-functional teams (Marketing, Production, Product, CRM, PR, International, etc...) to build infrastructure that addresses internal and external digital asset needs.• Manage rights-management details (internal use only, stock-licensing agreements, talent usage, etc.).• Support internal and external teams with critical and time-sensitive digital asset acquisition requests.• Administer and manage internal user account creation, permissions, and perform routine user audits to ensure all users follow internal compliance measures.• Train and onboard new users to the DAM system and assist with questions from existing users.• Create and maintain a metrics Dashboard for Brand asset• Metrics report from the DAM as needed• Developing and updating program documentations and wikis.• Manage relevant DAM internal and external partners.• Manage and maintain the production and brand team’s systems and technical infrastructure. Includes system(s) stability, backups, automation workflows, upgrades, troubleshooting, and infrastructure planning.• Setting up title collection and story board structures, permissions, user access on the DAM.BASIC QUALIFICATIONS- Experience using data and metrics to drive improvements- Experience managing or working within cross-functional marketing and creative teams- Minimum 5 years’ experience in Asset or Information Management.- Undergraduate degree in Library Science, Information Science, or Media Production, (or equivalent experience in DAM/MAM operations or admin role), or equivalent non-intern work experience.- Experience and clear understanding of metadata schemas and taxonomy development, file- naming conventions, database reporting, DAM governance, and rights management.- Experience with high-volume, high-velocity, large-scale file management (workflow orchestration, file-movement, permission management, etc.) ...

As part of the Ring.com Ecommerce Team, the Content Manager will be a key player in orchestrating and program managing all content updates to the website for the US. This consists of product launches, sitewide campaigns, URL updates and updates to product positioning. This role will will manage all content authoring intake, content calendar, projects and capacity planning as well as manage the 3rd party relationship and billing with our Content Management System (CMS). This role will partner cross-functionally with Engineering, QA, Design, International and Product Strategy teams. This role will run the weekly deployments of all updates for the US, and partner closely with international authors to make sure updates are correct. This role is the gatekeeper of our site and required to be detail oriented in catching mistakes, missing information and/or broken systems before content goes live. This role will manage 4 content associates (who do the execution of all updates) and report directly to the Senior Merchandising Manager. Key job responsibilities * Own program management of all content authoring for the website * Own content calendar * Intake new project requests and work cross-functionally to stay on top of work-back-schedules * Manage 3rd party relationship with CMS tool, Contentful * Work closely with ecommerce team to optimize the content and consumer journey * Build strong internal relationships with US ECommerce, merchandising, operations and wider marketing & Global ECommerce team * Troubleshoot technical issues with the support of the QA and engineering teams * Manage a team of 4 content associatesAbout the teamOur company mission at Ring is to keep people close to what’s important. In order to do that the Ecommerce team owns our DTC website which provides products to purchase and information important to users to be educated to make a confident purchase decision. By adhering to a set vision, this person’s work will directly impact the customer experience and functionality of the website. BASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion ...

At Amazon, we're working to create the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders to deliver best-in-class product. We are looking for a dynamic, customer-obsessed, and innovative Designer specializing in Footwear and Non-Apparel products to join our Amazon Private Brands team.In this role, you will design and develop products for Amazon's core brands, primarily focusing on footwear alongside handbags, jewelry, and accessories. The ideal candidate will have a strong design background and a passion for premium and contemporary design details. They will be highly technical, experienced at fitting footwear, and have an extensive history of working directly with vendors and factories. Proficiency in digital design tools is necessary, along with a readiness to adopt new technologies and data inputs to accelerate and improve development without compromising quality. Successful candidates will demonstrate a proven ability to create cohesive, on-brand products across multiple categories with exceptional attention to detail. This hands-on role requires high judgment, executing against brand tenants, and proactive ownership. We value collaboration and creative excellence within our global team. The ideal candidate will possess strong partner and project management skills, lead with integrity, have excellent communication abilities. This role will work cross-functionally with Business Managers, Product Developers, and Supply Chain partners to ensure products meet aesthetic, quality, and cost standards while exceeding customer expectations.Requirements: • Work samples online or in PDF format, including creative and technical specifications• On-site attendance in the Santa Monica, CA office five days/week• Occasional domestic and international travel Key job responsibilities• Design and develop women’s, men’s, and children’s footwear and accessories from concept to pre-production approvals• Manage projects across all design stages for Amazon Essentials and Private Brands• Identify opportunities to integrate emerging trends and innovations into product solutions• Deliver compelling presentations and effectively communicate with internal customers and stakeholders• Collaborate closely with creative leads and cross-functional partners, including Product Developers, Business Managers, Sourcing, and Project Management teams, to ensure work is delivered on time and of the highest quality• Proactively incorporate emerging technologies and data inputs to evolve and refine the product creation process• Establish mechanisms and conduct audits to maintain consistent brand standards across all product categories• Drive process improvements, business scalability, and seek opportunities to enhance division/brand impact• Elevate standards for design, quality, product fit, and customer satisfactionBASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience art directing motion designers, illustrators, writers and content creators- Experience partnering with technical partners for design implementation ...

As Global Fabric R&D Manager, you support all worldwide fabric textile development and translate our brand design philosophies into clear, executable, direction for vendors, suppliers, and other outside research institutes. This role will work closely with our product designers presenting inspired seasonal concept recommendations that ensure brand continuity, capture market trends, and align to business team briefs. You have an industry proven track record, and are comfortable executing the fabric development process from end-to-end – all while managing cost/value requirements. Please note, this is not fabric sourcing role. Key job responsibilities• Drive and execute to Amazon Fashion’s global fabric development initiatives• Own the end to end fabric development process, inclusive of implementing sustainability initiatives and specifying custom engineering requirements if appropriate• Work to proactively identify and resolve potential manufacturing and costing issues prior to development of print concepts to ensure quality execution in bulk • Build 3-5 year material research & development strategy to ensure Amazon Fashion Private brands is continuously innovating on behalf of customers. • Analyze fabric needs across the brand and make recommendations to Global Sourcing and Design for leveraging qualities across divisions • Support end-to-end data management and digitization of the fabric development process • Conduct market research and attend fabric shows as appropriate to gain perspective on innovation, trend and fabric refresh needs• Drive fabric development process improvements and seek opportunities to positively affect the Design organization and company • Manage product integrity by monitoring and refining laboratory testing requirements for core fabric library • Leverage material and product exclusivity by partnering with legal experts to ensure that we have proper patent agreements in placeBASIC QUALIFICATIONS- Bachelor's Degree in Textile Design, or Material Science- 10+ years in textile industry working with softlines apparel fabrics- Strong presentation skills- Strong interpersonal skills, including the ability to regularly interface with and influence senior management- Experience setting or collaborating on creative strategies- Organize and prioritize multiple projects having a sense of urgency in managing time and accomplishing tasks- Demonstrate proactive problem-solving skills, detail oriented, with strong follow through- Deep understanding of raw material development and cost engineering- Excellent technical knowledge of yarns, knits, wovens, and performance fabrications- Innovator ...

At Amazon, we're working to create the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders to deliver best-in-class product. We are looking for a dynamic, customer-obsessed, and innovative Senior Designer specializing in Activewear to join our Amazon Private Brands Design team.In this role, you will design and develop products for Amazon's core brands, focusing on Active apparel across Men's, Women's, and Kids. The ideal candidate will have a strong design background and a passion for premium and contemporary design details. They will be highly technical and experienced in Activewear product development and have an extensive history of working directly with vendors and factories. Proficiency in digital design tools is necessary, along with a readiness to adopt new technologies and data inputs to accelerate and improve development without compromising quality.Successful candidates will demonstrate a proven ability to create cohesive, on-brand products across multiple categories with exceptional attention to detail. This hands-on role requires high judgment, executing against brand tenets, and proactive ownership. We value collaboration and creative excellence within our global team. The ideal candidate will possess strong partner and project management skills, lead with integrity, and have excellent communication abilities. This role will work cross-functionally with Business Management, Product Development, Technical Design, and Materials Teams.Key job responsibilities• Design and develop Activewear apparel (Men's, Women's, and Kids) from initial concept to pre-production approval• Manage projects across all design stages for Amazon Essentials and Private Brands• Identify opportunities to integrate emerging trends and innovations into product solutions• Deliver compelling presentations and effectively communicate with internal customers and stakeholders• Collaborate closely with creative leads and cross-functional partners, including Product Developers, Business Managers, Technical Design, Sourcing, and Project Management teams, to ensure work is delivered on time and of the highest quality• Proactively incorporate emerging technologies, industry innovation and data inputs to evolve and refine the product creation process• Establish mechanisms and conduct audits to maintain consistent brand standards across all product categories• Drive process improvements, business scalability, and seek opportunities to enhance division/brand impact• Elevate standards for design, product quality, and customer satisfactionBASIC QUALIFICATIONS- 10+ years of design experience- Have an available online portfolio- Experience in design- Experience partnering with technical partners for design implementation ...