Key job responsibilities
- Deliver programs and inventory management to support load integrity, security, and improved chain of custody for freight within Amazon's inbound transportation network.
- Drive the adoption of Amazon's required security measures and identify the right key performance indicators (KPIs) to ensure compliance with Amazon's security policies.
- Understand the diverse customers within Amazon's supply chain (operations, carriers, selling partners, business units) and develop programs to achieve the goal of scaling best-in-class trailer security across different programs and shipment legs.
- Own accountability initiatives to ensure adherence to security requirements.
- Increase visibility and accuracy of the chain of custody for shipments inbound to Amazon.
- Deliver key initiatives in the short-term (1-12 weeks) and build a strategic roadmap to establish Amazon as an industry leader in cargo security.
- Leverage a team to coach selling partners, carriers, and Amazon on best practices, and deliver clear and measurable metrics to track progress and compliance.
- Simplify the experience to reduce costs while simultaneously increasing security and documented chain of custody for shipments.
A day in the life
As a successful candidate, you will set the right KPIs and goals to deliver results and earn trust through partnerships with multiple stakeholders from different organizations. Strong communication skills, both verbal and written, are essential to convey complex decisions, trade-offs, and potential solutions clearly to leaders. We seek a well-rounded individual who can deliver short-term strategic deliverables and think big to accomplish broader organizational goals, providing a delightful customer experience. Your responsibilities will include:
- Leading complex cross-functional programs that impact multiple organizations throughout the entire life cycle.
- Developing strategies, guiding teams inside and outside your organization, prioritizing, and ensuring successful delivery.
- Defining the program's mission, vision, and objectives, analyzing data, and overseeing reporting to measure progress with metrics.
- Understanding business challenges, automation limits, scaling factors, and the reasons behind leadership decisions.
- Bridging gaps between teams, processes, and systems to prevent common failure scenarios.
- Collaborating with managers and executives to drive critical business initiatives.
About the team
The Cargo Integrity & Recovery Services (CIRS) team is part of Global Logistics (Amazon Inbound Transportation) and is focused on creating trust and reducing risks for our customers. We work in a fast-paced and exciting environment where our efforts are visible and impactful. We are passionate about delivering results and fostering a supportive and inclusive work environment.
BASIC QUALIFICATIONS
- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
- 5+ years of program or project management experience
- 5+ years of supply chain experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Familiarity of SQL
- Experience with inventory management
PREFERRED QUALIFICATIONS
- Master's degree
- 5+ years of driving process improvements experience
- Knowledge of SQL at an intermediate level, including: compile queries, subqueries, aggregation/grouping, data modification, etc.
- 5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
- 5+ years of experience in program/project management, with a focus on pricing, transportation, or logistics
- If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,900/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.