Sunnyvale

Amazon Traffic Engineering builds innovative managed compute and networking solutions that empower Amazon Software Engineers to build and operate services for Amazon’s customers that are secure, highly available, and easy to scale. We identify and support the foundational infrastructure capabilities, tools, and datasets needed to support rapid global expansion of Amazon's SOA infrastructure, built on top of AWS technologies. Our team focuses on robust and scalable architecture patterns and engineering best practices, driving adoption of ever-evolving and cutting-edge AWS technologies.As a Principal PMT, you will take ownership of managed connectivity architecture that spans multiple products like Cloud Architected Network, BigMesh for centralized traffic management and SOA policy implementation at Amazon. Our team builds and operates innovative hosted compute platforms that empower Amazon's retail engineers to build architectures for their business solutions that are secure, available, productive, and cost efficient.This position requires a product management background and direct experience managing large deliverables across multiple teams and organizations. You will create and drive high-level vision and strategic roadmap for Amazon managed connectivity architecture for SDO. To be successful in this role, you are motivated to take on challenging problems, display good business judgment, and demonstrate experience leading cross-functional teams. We are looking for a proven ability to execute both strategically and effectively, and someone who is excited to take on new, ambiguous projects. This position requires a solid technical background, and you should be customer-focused with a passion for driving innovative infrastructure within Amazon's retail SOA. Prior AWS experience is desirable but not required.Our vision is to make Amazon’s Service Oriented Architecture (SOA) more manageable and developers more productive by building an ecosystem of managed abstractions that allow Amazon Retail developers to focus on their unique business logic and business operations, knowing that security, authentication, authorization, load balancing, throttling and routing “just work” and are always consistent with Amazon best practices.Come help us create and evolve the abstractions that make developing software at Amazon even more powerful and flexible!BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Echo Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.THE ROLEWe are seeking a highly experienced Principal Product Manager - Tech to join our Device OS team. This senior-level position requires an expert in operating systems and multimedia capabilities with a proven track record of leading complex technical products. In this role, you will spearhead the strategy and execution of key initiatives that shape the future of Amazon's device operating systems, with a particular focus on multimedia features and capabilities. A successful candidate will operate as both a strategic and tactical leader through their deep subject matter expertise in multimedia domains including: - Video: encode/decode, video pipelines and frameworks - Audio: focus, volume, A/V sync, etc. - Camera or graphics frameworksWorking on an OS also means we seek a candidate who has proven experience with: - SoC selection and OS bringup on SoC, - Codec support and DRM implementation - Strong knowledge of media players, ad-insertion, streaming formats, and supporting app developersKey job responsibilities• Work closely with engineering teams and customers to define a vision, prioritize features, author requirements, and clarify development for delivering multimedia features in the Device OS• Lead the strategy and execution of key initiatives that shape the future of Amazon's device operating systems• Collaborate with cross-functional teams to identify opportunities, set priorities, and deliver high-impact features and improvements• Gather and analyze market research, user feedback, and data to inform product decisions• Develop and maintain detailed product requirements documents and user stories• Ensure successful implementation of product features by working closely with engineering teams throughout the development process• Communicate product plans, milestones, and results to senior leadership and stakeholders• Mentor and guide other product managers on the teamBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 7+ years of technical product or program management experience ...

Amazon's Traffic Engineering organization builds innovative managed compute and networking solutions that empower Amazon Software Engineers to build and operate services for Amazon’s customers that are secure, highly available, and easy to scale. Traffic Engineering is making significant investments in edge computing, as we believe it will revolutionize the way our store builders and customers interact with our platform. By bringing compute, storage, and data processing closer to the source of the data, edge computing will enable faster, more responsive, and more reliable experiences for our customers and sellers, ultimately driving greater engagement and satisfaction.As the Principal Product Manager - Technical for Edge Compute Services, you will have the unique opportunity to define the product strategy and roadmap for these cutting-edge solutions. In this high-visibility role you'll enjoy exceptional autonomy and the freedom to shape the strategic direction of the product, make key decisions, and drive execution across the entire lifecycle. You'll work on technically sophisticated, mission-critical systems that power Amazon's vast ecosystem, leaving a lasting mark on the company and its customers. Key job responsibilities- Identify emerging trends, customer pain points, and opportunities in the edge computing landscape.- Define the long-term product vision and strategy for Edge Compute services, aligning with the overall Amazon Stores' business objectives and technology roadmap.- Develop a comprehensive product roadmap that prioritizes initiatives based on technical feasibility considering Amazon's complex distributed graph of services, and business impact for Amazon customers.- Work closely with engineering teams to translate the product strategy into detailed requirements, user stories, and technical specifications, ensuring on-time delivery of high-quality, customer-centric features.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 7+ years of product or program management, product marketing, business development or technology experience ...

As a Principal Product Manager, Tech, you will be help shape the future of Amazon Echo devices roadmap. You will define and deliver the next-generation of Echo devices in the home.This role is inherently cross-functional -- you will work closely with engineering, design, operations, finance and executive teams to bring features and products to market and develop and grow business opportunities for Amazon.com. A successful candidate will be a big thinker, empathetic leader, results oriented, and highly analytical. This candidate will be able to work extremely effectively in a matrix organization, and adept at synthesizing a variety of technologies and capabilities into high quality, simple products and experiences that customers love.Key job responsibilities- Set the vision and strategy for Amazon Echo. Define, build, and launch next-generation of Echo devices- Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals- Create buy-in for the product vision both internally and with key external partners- Define use cases, requirements, and prioritization for Echo device capabilities. Work with partner teams to deliver new and creative Alexa experiences through devices- Learn and be curious about technology roadmap that can shape the future of devices- Drive the adoption of edge ML technology across the product line- Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product - Manage prioritization and trade-offs among customer experience, performance and operational support load- Work closely with engineering teams and program management to deliver products to market- Drive product launches including working with public relations team, executives, and other product management team membersBASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Excited about robotics, and how it will be used in our everyday lives? The Amazon Consumer Robotics group is pushing the boundaries of what’s possible, bringing the future closer than ever.Astro is Amazon’s first household robot to use AI and Intelligent Motion to gracefully and intuitively interact with people and spaces. It is a different kind of robot, one that’s designed to help customers with a range of tasks like home monitoring and keeping in touch with family. It brings together new advancements in artificial intelligence, human-robot interactions, computer vision, sensor technology, voice and edge computing in a package that’s designed to be helpful and endearing.As a Principal Product Manager-Technical in Amazon's Consumer Robotics group you will create and drive the product strategy, vision, and roadmap for your areas, with a high degree of ownership over critical features, technology development, and the customer experience. This role is inherently cross-functional - you will work closely with engineering, design, marketing, user research, finance, and executive teams to envision, develop, and launch innovative products and services.A successful candidate will be both creative and highly analytical, able to work extremely effectively in a matrix organization, and adept at synthesizing a variety of technologies and capabilities into products and applications that customers love. We are looking for someone customer obsessed and technology savvy, with a proven track record of creating successful, technically complex consumer and/or commercial products and services.Join us. Have fun. Make history.Key job responsibilities• Manage the entire product life cycle from inception through launch and to end of life• Drive the development of the strategy, business plan, and roadmap for your product areas• Be a passionate advocate for the customer; understand and articulate customer needs, conduct ongoing customer research, leverage internal knowledge and expertise, and prioritize requirements• Inspire the team with the product vision, and work cross-functionally to bring that vision to life• Write requirements documents, define use cases and CX, and own the business metrics and KPIs for your features, products and services• Drive product launches, including working with public relations, marketing, executives, and other product management team members• Serve as the product expert, assisting marketing with press briefing, industry talks, and white papersBASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product ...

Excited about robotics, and how it will be used in our everyday lives? The Amazon Consumer Robotics group is pushing the boundaries of what’s possible, making the future closer than ever.Astro is Amazon’s first household robot to use AI and Intelligent Motion to gracefully and intuitively interact with people and spaces. It is a different kind of robot, one that’s designed to help customers with a range of tasks like home monitoring and keeping in touch with family. It brings together new advancements in artificial intelligence, human-robot interactions, computer vision, sensor technology, voice and edge computing in a package that’s designed to be helpful and endearing.As a Principal Product Manager in Amazon's Consumer Robotics group, you will help create and drive the product strategy, vision, and roadmap, with a high degree of ownership over critical features and the customer experience. This role is inherently cross-functional - you will work closely with engineering, design, marketing, user research, finance, and executive teams to envision, develop, and launch innovative products.A successful candidate will be both creative and highly analytical, able to work extremely effectively in a matrix organization, and adept at synthesizing a variety of technologies and capabilities into products and applications that customers love. We are looking for someone customer obsessed and technology savvy, with a proven track record of creating successful consumer products and services.Join us. Have fun. Make history.Key job responsibilities- Manage the entire product life cycle from inception to launch- Drive the development of the strategy, roadmap, and business plan for your product areas- Be a passionate advocate for the customer; understand and articulate customer needs, conduct ongoing customer research, leverage internal knowledge and expertise, and prioritize market requirements- Inspire the team with the product vision, and work cross-functionally to bring that vision to life- Write requirements documents, define use cases and CX, and own the business metrics and KPIs for your products and services- Drive product launches, including working with public relations, marketing, executives, and other product management team members- Serve as the product expert, assisting marketing with press briefing, industry talks, and white papersBASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product ...

Are you passionate about the efficient use of cloud infrastructure for AI/ML systems? Are you customer-obsessed and interested in driving cloud infrastructure scaling across Alexa? If so, the Alexa AI Logistics for Infrastructure, Cost, and Efficiency team is looking for a Principal Technical Program Manager to help revolutionize the way we use AWS infrastructure for the services that run Alexa so we can deliver the next generation of great experiences for customers. Alexa is shaping the future of AI voice based personal assistants, and we need your help to own and lead large scale org-wide technical programs! Alexa is the Amazon cloud AI service and brain that powers Echo, the award-winning and groundbreaking Amazon device designed around you and your voice. Echo connects to Alexa to provide information, answer questions, play music, read the news, check sports scores or the weather, and much more. We believe voice is the most natural user interface for interacting with technology across many domains; we are inventing the future. We, at Alexa, are passionate to continuously improve the end user's experience and strive to find new ways to innovate and delight our customers.The right candidate will possess a strong program management background, will have demonstrated experience leading company/org wide programs, and will have a well-rounded technical background. You must be able to dive deep into Alexa's architecture, AWS cloud infrastructure, work alongside Principal Engineers and TPMs from different orgs and influence the implementation of new changes in the core Alexa services.Key job responsibilitiesAs a Principal TPM, you will lead a program of programs. You'll be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. You’ll also be responsible for ensuring our teams operate efficiently. You’ll own our mechanisms for identifying the right long-term strategy and projects for the next year. You’ll own and improve the mechanisms we use to track goals, status, and business metrics across teams. You’ll help teams identify key risks, provide guidance on how to communicate them, and ensure leadership has the right visibility.You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.BASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon's Traffic Engineering organization plays a crucial role in safeguarding Amazon websites (including subsidiaries) and protecting shoppers' trust and privacy. Our team is at the forefront of defending against programmatically engineered traffic, known as bots, through a sophisticated layered defense strategy. We are committed to ensuring the security and integrity of Amazon's digital presence, thereby maintaining the trust of millions of customers worldwide.We are seeking an exceptional Principal Technical Program Manager to spearhead our strategic initiatives in defending Amazon's websites and domains against DDoS attacks while driving our advanced bot detection and mitigation efforts. As the Principal TPM leading Amazon's robot and DDOS mitigation efforts, you'll be at the forefront of combating sophisticated threats using cutting-edge technologies. You'll have the autonomy to shape and drive a critical security program that directly impacts Amazon's global operations and millions of customers. This role will position you as an innovation leader, spearheading the implementation of emerging technologies like ML, AI, and LLMs in cybersecurity. You'll collaborate with top talent across Amazon and AWS, broadening your expertise and network within one of the world's leading tech companies. The dynamic nature of the threat landscape ensures continuous learning and growth, keeping your skills sharp and relevant. By taking on this challenge, you'll not only contribute to protecting one of the world's largest e-commerce platforms but also position yourself at the cutting edge of cybersecurity innovation.Key job responsibilities- Lead the development and execution of a comprehensive multi-year strategy to combat bot and DDOS attacks across Amazon's retail websites.- Implement a layered defense approach, coordinating efforts across edge, border, and origin services for traffic tagging, classification, and prioritization.- Drive cross-functional collaboration with AWS and industry partners to stay ahead of emerging threats and implement cutting-edge solutions.- Spearhead the adoption of emerging technologies such as ML, AI, and LLMs in our security infrastructure.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Amazon Traffic Engineering builds innovative managed compute and networking solutions that empower Amazon Software Engineers to build and operate services for Amazon’s customers that are secure, highly available, and easy to scale. We identify and support the foundational infrastructure capabilities, tools, and datasets needed to support rapid global expansion of Amazon's SOA (Service Oriented Infrastructure) infrastructure, built on top of AWS technologies. Our team focuses on robust and scalable architecture patterns and engineering best practices, driving adoption of ever-evolving and cutting-edge AWS technologies.As a Principal TPM, you will take ownership of managed connectivity architecture that spans multiple products like Cloud Architected Network, BigMesh for centralized traffic management and SOA policy implementation at Amazon. Our team builds and operates innovative hosted compute platforms that empower Amazon's retail engineers to build architectures for their business solutions that are secure, available, productive, and cost efficient.This position requires a program management background and direct experience managing large deliverables across multiple teams and organizations. You will create and drive high-level vision and strategic roadmap for Amazon managed connectivity architecture for SDO ( Stores, Devices and Others). A Principal TPM anticipates areas that require cross-organization alignment, as well as uses great judgement to balance deliverables, constraints, and dependencies to construct achievable and manageable milestones. Your ability to understand the big picture and plan ahead for dependencies and roadblocks is crucial. Our vision is to make Amazon’s Service Oriented Architecture (SOA) more manageable and developers more productive by building an ecosystem of managed abstractions that allow Amazon Retail developers to focus on their unique business logic and business operations, knowing that security, authentication, authorization, load balancing, throttling and routing “just work” and are always consistent with Amazon best practices.Come help us create and evolve the abstractions that make developing software at Amazon even more powerful and flexible!Key job responsibilities• Drive complex cross-functional requirements • Coordinate the work across multiple teams and organizations within Amazon• Own strategic roadmap and tactical milestones and own the updates to various stakeholders• Manage timeline, dependencies, and deliverablesBASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire Tablets, Fire TV, Amazon Echo and Astro (Consumer robot). Within the Amazon Devices & Services (D&S) portfolio, our Consumer robots are positioned as signature product that demonstrate strategic leadership in technology and innovation, using intelligent mobility, advanced sensing, complex planning, and endearing personality to offer customers a premium experience. What will you help us create?The Role:We are a smart team of doers that work passionately to apply cutting edge advances in robotics and machine learning software to solve real-world challenges. We are working on products that make our customers' lives easier and more fulfilling. We do this by creating delightful products that autonomously deliver peace of mind, convenience and meaningful companionship. This is a unique opportunity to disrupt the industry and introduce new experiences to customers. This role must influence leaders across organizations on the technical, product/roadmap, and business fronts including Research, Engineering, Product, CX and drive decisions across teams to ship. We are looking for entrepreneurial, innovative individuals who thrive on solving tough problems. High judgment, negotiation skills, ability to influence, analytical talent, and leadership skills are essential to success in this role.As a Principal TPM, you will drive timely delivery of high-ambiguity and complex programs. You should demonstrate deep technical expertise in software development, strong business acumen, exceptional program management skills, and the ability to navigate a large, matrixed organization. You will have enormous opportunity to impact the customer experience, design, architecture, and implementation of cutting edge products that will be used every day. You will anticipate bottlenecks and make tradeoffs, provide escalation management and balance the business needs with schedule and technical constraints. You should be comfortable collaborating in a fast-paced and often uncertain environment, and contributing to innovative solutions, while demonstrating leadership, technical competence, and meticulousness. You should clearly and concisely communicate, both verbally and in writing, with senior management on status, risks and required mitigations to maintain project commitments. The Ideal Candidate:If you are someone who has passion for shipping products and you have demonstrated experience for the same, we would love to hear from you. The ideal candidate has the courage of conviction. They are quick on their feet, take solid decisions, and are flexible to see various sides of a situation. Your experience of building technology, processes, and tools will be extremely handy in this opportunity. You will have an opportunity to create and drive processes that will influence several hundreds of Engineering resources. It is important that you can earn trust of your peers, stakeholders, and executives through your body of work and consistency. Most importantly, you are able to lead without authority and get things done. If you have exhibited these skills in delivery of a consumer product, you will enjoy this role. This role has VP and Senior VP level visibility and it will test your skills of abstraction and attention to detail, at the same time. The role also sets you up for bigger opportunities in Amazon.Responsibilities:1. Work with key stakeholders in product management and executive teams to define strategy and requirements2. Create processes, mechanisms, and tools that shape the delivery of the program3. Manage budget and Fixed/Variable cost for the program4. Manage ambiguity and competing priorities while staying focused on short term and long-term goals5. Earn trust through regular communication with senior management on status, risks and change control6. Define, measure and report on metrics and success indicators. We make decisions based on data7. Be resourceful and find creative solutions to complex technical and organizational challengesBASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

As a Principal Technical Program Manager at Ring, you will work with a focused team of product managers, engineers, and partner teams building and releasing new products and features. You will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of cutting edge products that will be used every day.We are looking for entrepreneurial, innovative individuals who thrive on solving tough problems. Maturity, high judgment, negotiation skills, ability to influence, analytical talent, and leadership are essential to success in this role.You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance customer and business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected.Key job responsibilitiesInteract with Project Sponsors, Technical Program Managers and multiple Development Teams to define and deliver complex features.Lead the effective and efficient delivery of the large, complex projects.Maximize resources for the greater good of the organization.Identify, assess, track and mitigate issues and risks at multiple levels.Create, maintain and disseminate project information to stakeholders.Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.BASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

The Amazon Corporate Security (ACS) team is searching for an Investigator for its Prototype Security team who is able to develop, implement and lead security projects and programs to support Amazon's prototype device teams.This position will provide security investigation support to all Amazon consumer electronic devices prior to release to the general public and support the overall prototype investigations posture for the Amazon Devices & Services Organization.The Amazon Devices Organization designs and engineers high-profile consumer electronics, including the best-selling Kindle family of products as well as devices like Fire tablets, Fire TV, Amazon Astro, and Amazon Echo.This role will have a global reach and focus to ensure consistent prototype security investigations are provided and executed to all prototypes reported as lost or misplaced.In this position, the Prototype Security Investigator will have regular engagement with all product lines of business to create and foster an engagement model to ensure security has a seat at the table with all Amazon Devices & Services Organization product lines.To be successful in this position, the Prototype Security Investigator must have the ability to understand the Amazon prototype development process, build strong relationships with key business teams, independently identify process failures, and provide suggested risk mitigation solutions. This role will have a region-wide reach and focus to ensure consistent prototype security investigations are provided and executed to all prototypes reported as lost or misplaced with a given geographical region. This position will report to the Amazon Corporate Security, Prototype Security Investigations Manager.EXPORT CONTROL REQUIREMENTDue to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities• You will serve as the primary security point of contact and escalation for all prototype investigations within assigned region.• You will conduct thorough investigations, gather relevant information, and analyze findings effectively into device losses and unauthorized disclosures.• You will conduct security risk and vulnerability assessments as it relates to root cause errors identified in lost device investigations to design mitigation strategies on identified vulnerabilities to reduce further loss of devices and intellectual property.• You will write reports to show your evaluation and analysis of metrics collected to support risk-based prioritization of recommended solutions.• You will lead in the development of security education materials to include online training modules, and be willing to deploy and conduct in-person/virtual training sessions, employee outreach events, educational posters and handout material.A day in the life• Case Review and Prioritization• Evidence Collection and Analysis• Documentation and Reporting• Collaboration and Communication• Continuous Learning and Professional DevelopmentAbout the teamThe Prototype Security Investigations team (PSI) aims to mitigate unauthorized intellectual property (IP) disclosure, prototype device loss and theft, and non-compliance with the Acceptable Use Policy. We reduce risk to Amazon IP, make informed decisions to decrease intellectual property loss, and support regulatory requirements. We identify process gaps and failures and use risk-based prioritization to address issues that pose the highest risk to Amazon’s intellectual property.BASIC QUALIFICATIONS• Domestic and international travel may be required (10-20% of time).• 5+ years of experience in conducting security, fraud, or insider threat investigations in the capacity to evaluate evidence, identify patterns, and draw logical conclusions to solve complex problems.• 3+ years of experience using a case management system and data analysis software to investigate system failures, uncover root causes, and driving resolution. ...

Fire TV is enjoyed by millions of customers all over the world. We leverage cutting edge technology in client-app frameworks, voice recognition, and high availability services to deliver a world class streaming media player to customers. Here you will drive key engineering features that impact Amazon’s long-term vision; which includes Alexa on Fire TV, Smart Home device orchestration, and innovation in the delivery of media entertainment.As a QAE on the Fire TV QA team, you will champion the quality of our features in our development pipeline using both automated and manual tests, reporting and verifying defects, and signing-off on features and release candidates. You will own authoring and the execution of test plans and test cases. You will have a significant impact in the quality and delivery speed of our software, our business, and most importantly our customers. You will work closely with developers, product managers, and other QA in order to ensure the features we deliver to our customers have a high level of quality. In addition, you will also have the opportunity to propose improvements to our existing processes and automated tools in order to improve the team’s speed, quality and efficiency. The candidate will have good hands-on experience in test automation and testing, with good knowledge of the core software testing techniques and have good communication, collaboration, analytical, and problem solving skills.BASIC QUALIFICATIONS- 4+ years of quality assurance engineering experience- Experience as QA lead on medium to large sized projects- Experience in automation testing- Experience in manual testing ...

Are you interested in shaping the future of what people watch on television? Amazon Fire TV Edition team is looking for experienced, results-oriented Software Quality Assurance Engineers who are capable of translating high-level, ambiguous business goals into working software solutions. We own the voice experience on all of our streaming media players, and are constantly experimenting and innovating to improve the customer experience. Successful candidates are creative engineers who take great pride in both the technical and business contribution of their work and are passionate about great software and ultimately a great customer experience. You will have the opportunity to work with a wide variety of technologies from front-end UI (both web and device) to back-end distributed web services to device software. You will own the quality of major deliverables end-to-end, working closely with multiple engineers and teams to execute them. Scaling, latency, and customer experience are top priorities as the business grows. This is a high visibility team where you will make a direct positive impact on customer experience and the business. If you enjoy broadening your technical skills, building a new product, and working in an environment that thrives on creativity, experimentation, and innovation, then this is the job for you! Quality Assurance Engineers test code at the user level, both manually and with automated tools. Our QA Engineers are not pure black box testers; they test at the appropriate level and are able to understand software internals, debug problems using log files, and write automated tests with scripts and/or user-level automated tools. QA Engineers work with Software Development Engineers, and Business Owners to understand technical implementation of features. QA Engineers will also work with groups such as Product Management, User Interaction, and Customer Support to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests and driving the software development process towards quality focused methodologies, always seeking to avoid defects or find them earlier in the process. BASIC QUALIFICATIONS- 4+ years of quality assurance engineering experience- Experience in manual testing- Experience in automation testing- Experience as QA lead on medium to large sized projects ...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?Key job responsibilitiesIn this capacity the Reverse Logistics Regional Business Manager will: 1) Lead the global and regional strategy for Reverse Logistics and participate in strategic business reviews with Reverse Logistics suppliers 2) Lead the sourcing and selection of one or more Reverse Logistics suppliers in alignment with the overarching Reverse Logistics strategy and within the Return Services framework. This includes overseeing contract management, adherence to agreements, delivery performance, cost control, and social responsibility. The Reverse Logistics Business manager will be a strong advocate for the suppliers within the organization while also providing critical feedback to drive continuous improvement.The RL Regional Business Manager is a forward-thinking and analytically adept leader who excels in developing and executing strategies to drive both immediate and long-term business impact. With a deep understanding of business and product operations, this role demands the ability to operate across various functions and influence a wide range of stakeholders. The ideal candidate demonstrates strong business acumen and expertise in leveraging product operations to achieve exceptional growth within tight deadlines.The position requires building collaborative, long-term relationships with a holistic business perspective, rather than focusing solely on individual products or suppliers. Responsibilities include a solid grasp of reverse supply chain operations, third-party supplier outsourcing strategies, manufacturing models, and consumer electronics product lifecycles. Effective judgment is essential for addressing issues and driving change. Additionally, the role demands excellent relationship-building skills to engage, influence, and negotiate with both suppliers and internal stakeholders Sr. Executive levels. Global travel up to 30% per yearA day in the lifeThe Regional Business Manager is the strategic and execution relationship owner for the Amazon Devices Reverse Logistics suppliers that provide screening and repair, test engineering design and development, planning, and procurement services in the Amazon Devices Reverse Logistics space. About the teamThe Amazon Devices Reverse Logistics team spans the globe from China, UK, EU, and the US (Kentucky, New Jersey, Virginia, Sunnyvale and Seattle). The team leadership is composed of long term Amazonians with deep knowledge and experience in the consumer electronics returns space and a passion for Amazon's peculiar ways. We welcome applicants from all backgrounds and experiences.BASIC QUALIFICATIONS- Professional Degree (Bachelor’s degree)- 10+ years of product or program management, product marketing, business development or technology experience with a proven track record of executing the strategic vision- Experience converting insights into strategy and communicating complex ideas clearly and logically in written communication- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience working within cross cultural teams, leading projects/initiatives across a matrix organization and driving toward consensus ...

In the Amazon Fire TV team, we are creating the most engaging entertainment platform for the whole family, worldwide. Be part of a fast-paced, agile and innovative team who is delivering new experiences to Fire TV devices in a startup like environment.Key job responsibilitiesLead the design of new features and initiatives across the organizationInvestigate, prototype, and deliver new and innovative software applicationsDeliver high quality software through working in a dynamic, team-focused Agile/Scrum environmentChampion best practices for software automation and documentation, assure designs meet requirements, and deliver exceptional-quality work on tight schedulesA day in the lifeWe are looking for a passionate, talented Software Development Engineer in Test (SDET) who can drive key engineering and business decisions that impact Amazon’s long-term vision, including innovation in the delivery and consumption of media and entertainment. In this development role, you will have an opportunity to make a large impact on the design, architecture and quality of cutting edge products used every day, by people you know.About the teamOur team is on an exciting growth journey, we are involved in new device launches and working out how to scale our operations efficiently.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development testing experience- 1+ years of test automation frameworks and tools building experience- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design- Experience in platform-level security mitigations and hardening for Linux and Windows ...

The Artificial General Intelligence (AGI) team is looking for a highly skilled and experienced Senior Applied Scientist, to lead the development and implementation of cutting-edge algorithms and models for supervised fine-tuning and reinforcement learning through human feedback; with a focus across text, image, and video modalities.As a Senior Applied Scientist, you will play a critical role in driving the development of Generative Artificial Intelligence (GenAI) technologies that can handle Amazon-scale use cases and have a significant impact on our customers' experiences.Key job responsibilities- Collaborate with cross-functional teams of engineers, product managers, and scientists to identify and solve complex problems in GenAI- Design and execute experiments to evaluate the performance of different algorithms and models, and iterate quickly to improve results- Think big about the arc of development of GenAI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems- Communicate results and insights to both technical and non-technical audiences, including through presentations and written reports- Mentor and guide junior scientists and engineers, and contribute to the overall growth and development of the teamBASIC QUALIFICATIONS- PhD, or Master's degree and 5+ years of applied research experience- 5+ years of building machine learning models for business application experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Amazon is a fast paced innovative company that is developing software that no one has attempted before. If you are a data engineer who is passionate about writing code and loves to build large scale data pipelines which are , scalable, high throughput, fault tolerant and always available, then get in touch with us.The Item and Offers team is responsible for a variety of services that form a core part of the Amazon eCommerce platform. We are primarily responsible for developing the services that process all of the Item information from millions of merchants who want to sell through the Amazon family of websites. Our expertise lies in managing billions of products in the catalog and developing large scale distributed systems that process hundreds of millions of changes to the catalog every day in real time. The team offers a unique blend of hard computer science problems and an opportunity to help the businesses model their new ideas.Are you passionate about working with large datasets and code? Do you want to build and manage data engineering solutions that process a broad range of data schemas? Do you want to continuously improve the data pipelines that operate at Amazon’s catalog scale while ensuring our customer’s trust? If yes, then come join the Catalog Data Works (CDW) team with the charter to provide useful, fresh and historical catalog data that teams at Amazon can analyze and leverage for their business use cases. The published by this team are a critical component of building a catalog that earns our customers’ trust.As a Sr. Data Engineer in the CDW team, you will own complex big data pipelines and data solutions to provide highly availability datasets. You will work with large data sets (in petabytes) and transformations involving multiple data sources to enable downstream analytics for our stakeholders. You will build and manage large datasets to help teams drive data-driven decisions through analytical and business metrics dashboards.The Data Engineer will play a crucial role in designing, developing, and maintaining efficient and scalable data pipelines, data models, and data warehousing solutions. This position will be responsible for ensuring data integrity, quality, and availability across the organization, enabling data-driven decision-making and supporting business analytics and insight initiatives.Key job responsibilities• Define and optimize data models for rapid analytics on catalog product data, improving freshness and LLM consumption while reducing costs and undifferentiated work.• Automate metrics generation to support S-team goals, including pack hierarchy scaling and standard KPIs, while leading strategy for scaling self-serve analysis and dashboards.• Mentor engineers, establish best practices in data engineering and operational excellence, and stay current with latest technologies to recommend innovations.• Conduct comprehensive data discovery, profiling, and performance analysis for various sources, designing effective models for Page0, entitlement, propensity, and other relevant data.• Collaborate with stakeholders to translate requirements into optimized data structures, while establishing and enforcing data governance policies to maintain quality, consistency, and security.• Take a long-term view of data solutions, proactively addressing architecture deficiencies and making appropriate trade-offs for usability, security, maintainability, scalability, and extensibility.• Resolve root causes of endemic problems, unblocking innovation for related teams, and build consensus with stakeholders to influence and determine the best path forward.About the teamBASIC QUALIFICATIONS- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent- 5+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience mentoring team members on best practices- Experience in at least one modern scripting or programming language, such as Python, Java or Scala- Experience in dimensional data modeling and schema design- Experience with diverse data formats: Parquet, JSON, big data formats, and table formats like Apache Iceberg ...

Amazon Lab126 is an inventive research and development company that designs and engineer’s high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create? Amazon seeks an experienced Senior Finance Analyst to play a role on our Device Logistics Finance Team supporting the Forward and Reverse Logistics organization and Device Finance team, as well supporting the expansion of Project Kuiper.This role can be based in Amazon offices in: Sunnyvale, CA; Seattle, WA; Arlington, VA; or New York, NY.Key job responsibilities- Partner directly with our Device Finance team to drive visibility and sound decision making in the areas of device logistic planning and forecasting. - Partner with Program Managers and Device Finance team to ensure Business Strategy is translated and reflected in Operational and Financial results.- Partner with Global and Regional Accounting teams over various aspects of accounting month-end close, variance analysis, and financial reporting processes. - Maintain and develop financial models for Logistics cost estimates to support Devices and Kuiper product launch decisions, scenario analysis, and other ad hoc requests.- Attend core team meetings and serve as primary Finance point of contact for all Logistics forecasts- Explore opportunities for automation.A day in the lifeThis role requires an intellectually curious individual who can frame situations through multiple lenses. They are a self-starter with a keen attention to detail and an ability to set clear priorities in a fast-paced environment. The successful candidate will have shown success in influencing business owners and supporting decision making in rapidly evolving environments. This role also has regular interaction with executives and various business units across Amazon including international entities and therefore requires strong interpersonal and communication skills. BASIC QUALIFICATIONS- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 3+ years of tax, finance or a related analytical field experience- 3+ years of applying key financial performance indicators (KPIs) to analyses experience- 3+ years of creating process improvements with automation and analysis experience- Experience with advanced use of SQL for data mining and business intelligence ...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Echo. What will you help us create?The Role: As a Senior Hardware Engineer you will be responsible for the electrical design of consumer electronic products. We are looking for candidates who thrive in a fast paced start-up like environment. In your lead role you will be the owner of all aspects of EE hardware design including, circuit/board design and validation. To be successful you need to be highly motivated and detail oriented while showing highest standards of responsibilities. Key job responsibilitiesAs a Senior Hardware Engineer you will engage with an experienced cross-disciplinary staff to conceive and design innovative consumer products. You will work closely with internal inter-disciplinary teams, and outside partners to drive key aspects of product definition, execution and test. You must be responsive, flexible and able to succeed within an open collaborative peer environment. As part of a system team you will work alongside system integrator and technology focused engineers who are subject matter experts of their fields. You will be responsible for integrating various core features of the product such as mics, speakers, display, cameras, and sensors, improving overall system quality, working with software/product design engineers to optimize product performance, and debugging tough systemic problems. You will be involved in projects from concept through production, gaining exposure to the complete design lifecycle. You will also support engineering builds gaining experience with high volume manufacturing. In this role you will:• Be a system EE lead focusing on integration of multiple technologies in the product• Work closely with cross-functional hardware, software, and mechanical teams• Lead the debugging of design and manufacturing issues related to hardware• Design and validate boards• Drive system performance validation• Travel internationally to support engineering builds if neededBASIC QUALIFICATIONS- Experience in developing functional specifications, design verification plans and functional test procedures- Bachelor's degree in electrical engineering, computer engineering, or equivalent ...