eDiscovery Project Analyst
Contact Discovery Services
Location: Remote
Start Date: Negotiable

Contact Discovery Services, headquartered in Washington DC, offers professional legal services that leverage people, processes, and technology to support law firms and businesses responding to litigation or investigations by government entities such as the DOJ, FTC, or SEC. We are seeking a Project Analyst to support various aspects of the EDRM workflows, with a particular emphasis on administering casework using Relativity.

The ideal candidate will be motivated and enthusiastic about gaining administrative expertise within Relativity in an entry-level eDiscovery position. Development and innovation are also a priority within the organization, so candidates able to demonstrate a technical understanding of relational databases and/or experience developing custom scripts will be prioritized.

This position includes working with a variety of internal & external team members including Project Managers, forensic team members, business development team, attorneys, company or government representatives, and other legal staff.

DUTIES OF THE POSITION:

  • Work closely with other departments to complete complex projects in a fast-paced, deadline-driven environment.
  • Assist with management of eDiscovery and litigation projects within the Relativity document review platform from processing through review and production including:
    • Expertise with administering processing, imaging, and productions.
    • Understanding with administering users, groups, permissions, fields, choices, layouts, views, dashboards, searches, STRs, batch sets, dtSearch indexes, ARM, structured analytics, conceptual analytics, and active learning.
    • Provide reporting to case administrators related to workspace metrics, user activity, or other requested document-based metrics.
    • Perform quality checks and detailed analysis on work product prior to document production or additional levels of review.
    • Assist in identifying and resolving technical or workflow issues that arise during the eDiscovery process and escalate major issues when needed.
    • Knowledge of both Relativity Server and RelativityOne.
  • Ability to work certain night and weekend hours to assist the team with coverage.

EXPERIENCE & QUALIFICATIONS:

  • BA/BS Degree or equivalent experience.
  • Work experience with direct client/customer contact in a professional environment.
  • Strong teamwork and interpersonal skills.
  • Dependable planning and organizational skills.
  • Ability to communicate effectively & tactfully both verbally and in written format to all relevant technical & non-technical stakeholders including attorneys, client support staff, and internal team members.
  • Critical thinking skills and the ability to efficiently gather and process information in a fast‐paced environment under tight deadlines.
  • Strong analytical skills and the ability to comprehend technical content.
  • Proficiency with Windows operating systems and the Microsoft Office product suite.
  • Ability to demonstrate superior organizational skills with an acute attention to detail.
  • Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines.

THE FOLLOWING SKILLS ARE BUT NOT REQUIRED:

  • In-depth understanding of the electronic discovery reference model (EDRM).
  • Knowledge of litigation support industry including evolution of product offerings and changing dynamics/expectations.
  • General knowledge of litigation lifecycle or experience managing litigations.
  • Experience with basic scripting in XML, Java, or HTML.
  • Experience troubleshooting applications and communicating results to support teams.
  • Relativity administrator experience.
  • Relativity Certified Administrator certification.
  • Relativity Specialist certifications.

COMPENSATION:

Competitive salary from $60,000 - $65,000 based on experience; plus performance-based bonuses and the opportunity to participate in our employee profit-sharing program.

ABOUT CONTACT:

Contact Discovery Services delivers best-in-class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources. Our team members are comprised of talented engineers, analysts, and project managers from all walks of life. We concentrate on engineering “outside-the-box” solutions to help organize discovery so our clients can focus on developing case strategy and leaving the heavy lifting to us. Employees are encouraged to actively participate in the development of new ideas, technology, and processes to ensure our customers receive the highest level of service. We offer competitive benefits, work schedule flexibility, and coordinate various company activities throughout the year. If you are looking to be part of an exciting, fast-paced environment then we want to hear from you.

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