ACDC – SCE – Deal Lead – AMER Team

Amazon Web Services (AWS) is seeking a Deal Lead for the Strategic Customer Engagements (SCE) team to help our customers accelerate out of their datacenters.SCE is a specialized global deal team that engages with commercial and public sector customers on deal strategy, structuring, and negotiations through contractual closure for transformational, strategic, large, complex, and/or highly competitive opportunities. AWS is focusing on bringing even more of our innovative products and services to a wider array of customers, faster than ever. To accomplish this goal, SCE is working with our customers to evaluate how we can accelerate moving Customer’s workloads faster to the AWS cloud (i.e., Accelerate to the Cloud from your Data Center (ACDC)).This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (Americas/EMEA/APJ), and to establish AWS as their key cloud technology provider. These opportunities range across industry verticals, such as Financial Services, Telecommunications, Media & Entertainment, Energy, Healthcare Life Sciences, Automotive and Manufacturing, and Public Sector, and customer size (from start-ups to enterprise customers). These engagements may also involve Pan-Amazon and AWS go-to-market opportunities involving close partnership between the SCE global deal team and other Amazon and AWS stakeholders.As a SCE ACDC Deal Lead, you will be responsible for developing the end-to-end holistic project strategy, including the implementation, modernization and value proposition to accelerate the customers AWS cloud adoption, and building a compelling business case for the Customer’s C-Suite. In addition, you will be responsible for managing the end-to-end Deal Cycle for strategic, large, complex or highly competitive deals. You will focus on earning trust with customers by creating actionable strategies, developing and shaping opportunities, and leading deal engagements through negotiations and closure. This highly visible role will own engagement with customer C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of AWS services, and to enable private pricing, go-to-market, pan-Amazon, and other strategic relationships. You will work collaboratively to drive results by partnering with AWS customers, AWS field sales executives, AWS Partners and other internal stakeholders to empower our customers to evolve, address challenges, and to create innovative solutions.Open to Hire out of any AWS Hub Location.Key job responsibilities* Lead negotiations and customer closure for strategic, large, complex or highly competitive deals* Develop the optimum implementation strategy for the customers to accelerate move to the cloud and this cover a 360 view of the project including but not limited to: 1) identify with the ProServe or partner team the optimal migration project balancing the re-platforming, modernization and refactoring needs 2) identify a mitigation plan for other direct or indirect blockers (e.g. internal team skillsets and training, assets or other contractual dependencies) and 3) identify the drivers to improve the holistic business case for the customer enabling a faster move to the cloud.* Develop and shape the overall deal strategy and structure to meet customer business outcome and goals* Qualify and shape the customer business case to ensure viable deal commercials for all stakeholders*Contribute to developing AWS’s value proposition and solutions*Drive revenue growth and Cloud adoption*Closely collaborate with key stakeholders across the organization for (Americas/EMEA/APJ) regional sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.)A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 12+ years demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure- 12+ years of experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals- Bachelor degree in Business, Economics, Technology or Finance (or equivalent work experience) ...

Applied Scientist, PSSL, People eXperience Technology Central Science (PXTCS)

Do you want to use your expertise in translating innovative science into impactful products to improve the lives and work of over a million people worldwide? If you do, People eXperience Technology Central Science (PXTCS) would love to talk to you about how to make that a reality. PXTCS is an interdisciplinary team that uses economics, behavioral science, statistics, and machine learning to identify products, mechanisms, and process improvements that both improve Amazonian’s wellbeing and their ability to deliver value for Amazon’s customers. We work with HR teams across Amazon to make Amazon PXT the most scientific human resources organization in the world.As an applied scientist on our team, you will work with business leaders, scientists, and economists to translate business and functional requirements into concrete deliverables, define the science vision and translate it into specific plans for applied scientists, as well as engineering and product teams. You will partner with scientists, economists, and engineers on the design, development, testing, and deployment of scalable ML and econometric models. This is a unique, high visibility opportunity for someone who wants to have impact, dive deep into large-scale solutions, enable measurable actions on the employee experience, and work closely with scientists and economists. This role combines science leadership, organizational ability, and technical strength. Key job responsibilitiesAs an Applied Scientist, ML Applications, you will:• Design, develop, and evaluate innovative machine learning solutions to solve diverse challenges and opportunities for Amazon customers• Advance the team's engineering craftsmanship and drive continued scientific innovation as a thought leader and practitioner.• Partner with the engineering team to deploy your models in production.• Partner with scientists from across PXTCS to solve complex problems and use your team’s expertise to accelerate their ability get their work into production.• Work directly with Amazonians from across the company to understand their business problems and help define and implement scalable ML solutions to solve them.BASIC QUALIFICATIONS- Master's Degree in machine learning, recommender systems, statistics, computer science, operations research, or other highly relevant field- Three or more years’ experience applying ML to solve complex problems for large-scale applications- One or more years of experience specifically with deep learning (e.g., CNN, RNN, LSTM)- Experience in using Python or other programming languages ...

AWS Account Manager, Commercial, Central U.S.

Amazon Web Services (“AWS”) is the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure.ATTENTION: This role is only available in the cities listed in order to meet with customers and utilize our office space on a hybrid basis.Key job responsibilitiesUtilize your technical sales background to strategically engage at the CXO level as well as with software developers and IT architects. Develop and execute against a fast moving territory coverage plan and consistently deliver on quarterly revenue targets. Seeking a self-starter to drive business outcomes for our customers.- Drive revenue and increase market share in a defined set of accounts.- Meet or exceed quarterly revenue targets.- Develop and execute a plan to grow the AWS footprint within your set of accounts.- Manage numerous accounts concurrently & strategically.- Create & articulate compelling value propositions around AWS services.- Accelerate customer adoption through well-developed sales engagements and successful go-to-market strategy to achieve customer outcomes.- Maintain a robust sales pipeline.- Work with partners to extend reach & drive adoption.- Ensure customer satisfaction.A day in the lifeBe a critical part of a team focused on increasing adoption of Amazon Web Services by developing a set of existing customers. As a Commercial Account Manager at AWS, you will have the exciting opportunity to directly impact the growth and shape of emerging technologies. Your responsibilities will include driving revenue, adoption, and market saturation in our largest and fastest growing mid & small market accounts. Early and continued cloud adoption is critical in enabling these customers to innovate at scale.About the teamCommercial is a team of Field Sellers, made up of 150+ Account Managers and 350+ cross functional team members in the United States, who work toward the collective goal of solving challenges and innovating new ways to enable our customers to achieve their desired outcomes for their customers. If it hasn't been done before, we are the team to prove it's possible. We are at the forefront of emerging technology that may seem unimaginable now, but will be tomorrow's standard.Inclusive Team Culture:Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Mentorship & Career Growth:Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Work/Life Balance:Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.BASIC QUALIFICATIONS- 5+ years of full sales cycle, technology sales or equivalent business development, sales engineering/consulting or equivalent experience ...

Business Development Manager - Tech, Amazon Shipping

This is an exciting opportunity to join a new emerging business in transportation. We are a startup team looking for a highly driven, entrepreneurial, analytical and customer-obsessed individual to help create and lead the Business Development strategy. The ideal candidate will be excited by launching a new program from the beginning of its life cycle, and will have familiarity with leading sales generation with both small and large customers. We are reinventing the approach to selling in this industry and looking for a candidate who can partner with Product Management and Tech as we challenge the status quo and invent on behalf of our customers.Key job responsibilities• Drive revenue, adoption and market segment share for our product• Earn trust of customers and recommend product solutions that fit their business needs• Measure performance, articulate root-cause analysis and make recommendations for improvement areas• Relay market needs and customer feedback to internal Amazon teams including Product Management and Technical• Create program goals and metrics, track progress and manage through obstacles to achieve your objectives• Assess risks, anticipate challenges and provide escalation management when necessary• Meet or exceed targets for customer and/or feature spend adoptionBASIC QUALIFICATIONS- 3+ years of business development, partnership management, or sourcing new business experience- Bachelor's degree or equivalent- Experience using data and metrics to determine and drive improvements ...

Business Development Mgr, T&C, Training & Certification

Would you like to lead and grow a Business Development organization focused on helping our customers accelerate the adoption of Amazon Web Services through our Training & Certification services? Do you have experience building and developing a programs organization responsible for our skills transformation programs, certification, channel training and internal training? Do you deeply understand how AWS training and skills transfer to our customers can help them get started quickly on our platform, dramatically improve their operational efficiency, and help them leverage new AWS services to innovate? Can you lead a team to evangelize these benefits and many more to both internal and external customers? If so, this role might be an amazing growth opportunity for you. AWS is seeking a Business Development Manager to help us maintain our leadership position as our customers’ preferred cloud platform. The role focuses on evangelizing and selling our Training and Certification services. This team, which you will lead and build daily operations of, is critical to helping our customers accelerate their adoption of AWS cloud services. The ideal candidate will have clearly documented success in owning, defining, and executing programmatically against the needs and strategic priorities. Specifically experience with technical certification programs, authorized channel programs, and enterprise skill programs, which provide the right candidate the foundation for success. They should be familiar with customer challenges related to cloud adoption, and have experience helping customers overcome those challenges. They should deeply understand the business benefits of cloud computing compared to client owned/managed on-premise data center resources. They can clearly demonstrate through their career that they have built deep customer trust and delivered big results by helping create and execute long-term transformational training programs. They will be willing to operate both tactically, but can quickly zoom out to lead the organization with big, strategic thinking. They will have strong business acumen and regularly demonstrate to senior leadership their operational rigor. This candidate will have the opportunity to help drive the growth and shape the future of our Training and Certification services. Therefore, experience influencing product roadmaps will be important. Key job responsibilitiesThis role will develop and execute a regional or sub-regional program strategy that includes bridging skills gaps and building trust with key stakeholders in AWS Training and Certification teams, and in our AWS field sales leadership and sales teams, solutions architects, partners and professional services organizations. To be successful in this role, this candidate will think strategically and analytically about the business, product, and rollout, and build and convey compelling enterprise skill, certification, training partner and public training programs, while working cross-organizationally to build the right customer programs at the right time. Your strategy should result in the closure of AWS Training and Certification opportunities, drive above historic growth of certifications, enable channel partners to develop successful AWS training practices, and drive public interest in our offerings.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of professional or military experience- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's degree of equivalent experience ...

Control Systems Engineer III, RME

We are a dynamic team of doers who work passionately to apply cutting edge advancements in mechatronics and robotics to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. The Control System Engineering team engages on all aspects of high-level support for the control systems within the Amazon FC’s. This work takes the form of direct field engagement for launch and existing facilities, commissioning, on-call, continuous improvement, change management, project management, training, security, infrastructure and systems administration. In this role, you will develop a team of engineers working directly with a wide number of stakeholder teams, to maximize the performance, availability and quality of the facilities in your region. To accomplish this, you will drive strategic partnerships with key stakeholders including Operations, field RME, Process Engineering, Operations Engineering, World-Wide Design and other engineering entities. Your team delivers robust lifecycle management approaches, that are scalable, reduce manual work and overall reduce the cost of ownership of the systems you support. You will deliver this through the use of statistics and data analytics, structured problem solving, implementation of global support mechanisms, system performance monitoring tools, identification and dissemination of best practices. In this role, you will develop and implement standard operating procedures, optimal code/parameter sets, performance metrics, and feedback mechanisms to ensure reliability and operational efficiency of our equipment.Key job responsibilitiesUnderstand and troubleshoot material handling control systems, including PLC/PC controllers, industrial networks (Ethernet, ControlNet, DeviceNet, Profibus, Profinet, ASi), motor control systems, servo drives, frequency drives, and electrical distribution systems.Programming and source coding for in-house built solutions based in PLC or PC controllers and SCADA/OEE platforms.Develop solutions related to Automation SystemsProject Management (PM) of large-scale initiatives that will require work activities coordination of site-based Automation Engineers (AE) to accomplish goals of the business.Apply Subject Matter Expertise (SME) on troubleshooting and dive deeps for engineering issues, supporting local teams to investigate the root cause and planning actions to eliminate/mitigate the downtime of critical assets.Create, optimize and monitor Key Performance Indicators (KPI) for control the efficiency, availability and quality of the machines, generating reports for improvement purposes.Manage and deal with Vendors to plan and coordinate tickets resolution for local teams or network wide issues.Provide technical guidance and decision making for collaboration projects or initiatives with other Amazon teams, being a key stakeholder in supporting technical and major network support requests.Ensure remote troubleshooting capability is available on a rotational system to provide 24/7/365 support for all hardware or controls software systems within the sites locations.Ability to travel up to 80%About the teamWill work on a team focused on improving Equipment performance on bottom performing ARS Sites in North America, and the new launch sites.BASIC QUALIFICATIONSBS in Industrial, Mechanical, Electrical Engineering or related discipline or BS/BA with 4+ years’ experience in maintenance or 2+ years Amazon experienceExperience leading change management in multiple site environmentsExperience commissioning or accepting equipment from integratorExperience troubleshooting and implementing corrective actions 7+ years’ experience working in industrial controls and automationExhibit knowledge and experience with the major MHE integratorsProven experience driving goals with minimal day-to-day supervisionProficient data analyst and new processes developer/adapter ...

Customer Practice Manager , Financial Services

The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer programs during the solution and pursuit stages, develop a long-term Professional Services strategy and execute that strategy within our Financial Services vertical. The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM manages all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. This is a customer facing - new customer acquisition role may require up to 50% travel to customer sites.Key job responsibilities- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales)- Establish Executive relationships across Technology & Business groups, executive sponsorship of programs- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud services- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Support scale through shared learnings and mechanisms across the Professional Services sales team.About the teamAbout AWS:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- BA/BS degree with vertical industry sales and delivery experience with cloud services and solutions.- 8+ years of management consulting and IT experience with business, product, and digital transformation knowledge including overcoming challenges in customer-facing roles.- Experience with selling consulting/professional services with recurring revenue from accounts/territory in the capital market industry and its research and data ecosystem.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

Customer Practice Manager, Retail/CPG, ProServe NAMER

Would you like a career that gives you opportunities to help customers change how they operate in today’s Digital Age and accelerate their cloud journey using Amazon Web Services (AWS) within the Retail/CPG Industry? Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?AWS Professional Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with one or more Enterprise Retail/CPG organizations. Our CPMs are accountable for helping Retail/CPG customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Global Account Manager, the CPM oversees strategy execution in truly transformational, ground breaking projects.The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.Key job responsibilitiesLead business outcomes - ability to articulate accelerated customer outcomes through cloud transformation.• Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.• Develop a unified account plan and pursuit plan that aligns with AWS account team (direct sales).• Establish Executive relationships across Business & Technology groups, executive sponsorship of programs.• Establish an internal network at AWS, most notably with internal organizations critical to success: Account Team (#OneTeam), Partner team, Global Services organization, Finance, Legal.• Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the cloud ecosystem.• Deliver on annual bookings, revenue, and customer satisfaction targets with deal structure aligned with defined customer outcomes and AWS ProServe business objectives.• Support scale through shared learnings and mechanisms across the ProServe team.About the teamAbout AWS:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 8+ years of managing a book of business with sales and revenue targets in a consulting/professional services business setting- 3+ years working in the Retail/CPG sector as a consultant or part of a Professional Services organization- Business development experience including multiyear, multiple service offering proposals resulting in contracts with +$10M total contract value.- Experience with CRM systems with a view of pursuits, progress, and pipeline conversion- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

Ecosystem Programs Leader, Global Deal Strategy and Programs, 3PX, Private Pricing Experience

The Global Deal Strategy and Programs (GDSP) organization is responsible for the AWS Private Pricing Program, designed to offer AWS Customers access to commercial benefits in exchange for long-term commitments. Under the umbrella of GDSP, Private Pricing Experience (3PX) is responsible for the design and delivery of the end-to-end Private Pricing experience for Customers, Sellers, and Solution Providers to drive scale and growth across the deal cycle.In this first-in-kind role, the Ecosystem Programs leader will develop and deliver global oversight of GDSP Private Pricing policies to include Partner, Distributor, Solution Provider, and Direct-To-Customer engagements across the deal cycle. As existing and future AWS customers continue to recognize and amplify value in the cloud, the new leader will build a customer-obsessed model for the next phase of Private Pricing Programs. If you enjoy building programs at scale for complex B2B tech sales organizations, this may be the role for you. Core objectives include establishing the ecosystem strategy to improve business outcomes across the deal cycle, while building a team to execute on scalable policies and process improvements for Private Pricing customers. We are seeking an energized leader with proven experience partnering with C-level executives to leverage and operationalize diverse data inputs to influence and design new policies, inspect existing policies, and to develop consistent programs and alignment across AWS Sales, Partner, Finance, and Legal organizations as well as additional stakeholders. Key job responsibilities1) Refine methodologies for existing Private Pricing benefits, to streamline and support efficient internal operations 2) Incubate offerings and policies from test-and-learn through launch3) Establish ongoing mechanisms to measure and drive business outcomes from new policies and offerings4) Collaborate with cross-functional teams (Sales, Partners, Customers) to execute on the vision, and ability scale teams for future growth5) Rigorously apply analytics (including causal and correlation analysis) to inform and develop new policies, benefits, and offerings that advance, differentiate and safeguard the Private Pricing Program6) Work closely with senior stakeholders across AWS and Amazon to ensure an aligned and coherent approach to customer value7) Centralize and document all Private Pricing policies (the rules that govern Private Pricing) and processes (operationalizing those rules), while streamlining and eliminating policies and processes that stifle innovation and impact deal velocity. 8) Continuously inspect and improve policies while establishing best practices9) Collaborate with cross functional stakeholders to identify, investigate, and resolve existing Private Pricing policies and process escalations, blockers, issues, gaps, and pain points that impact deal velocity10) Write data-driven, succinct narratives to drive C-Level Decision makingA day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 10+ years of leadership experience to include building and managing cross-functional teams, driving strategic and transformational programs- 10+ years of business operations experience in Tech B2B Sales and Partner organizations (may include finance, legal, contracts, approvals, or other comparable experience)- 10+ years experience influencing policy in a large and complex organizations- Bachelor's Degree or equivalent experience ...

Employee Relations Manager, AMZL Employee Relations

The North American Employee Relations (ER) team supports Field Operations organizations across fulfilment and logistics business lanes. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, this position’s responsibilities fall into proactive and reactive categories. We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. The Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. The individual will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success in the position. The Manager will possess employee and labor relations expertise, excellent judgment, and highly-developed analytical, interpersonal, and communication skills. The Manager will be comfortable both presenting to senior leaders and communicating with front-line employees. The successful Manager will be a strong project manager, capable of independently owning large-scale, network-wide projects. The Manager will quickly become an important “source of truth” regarding whether the organization is meeting its core values and principles. This is a full-time position that reports into the WW Consumer organization for Amazon.com. The resident location of the individual preferably based in the Midwest, in the geographic area of primary support and preferably in a location near a major airport convenient for air travel. This position will support sites across one or more operational regions so comfort with travel is key. The successful candidate must be capable of significant domestic travel, sometimes with short notice, up to 50% of the time.Key job responsibilities - Detect and Mitigate Risks: Apply employee and labor relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks - Crisis Management: Work reactively on crisis-oriented partner issues under extreme time limitations while exercising excellent judgment - Project Management: Independently own large-scale, network-wide projects delivered on time that improve frontline partner experience - Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs - Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and recommends solutions; design and deliver highly-engaging training sessions - Collaborate: Build constructive relationships with critical stakeholders to share information and influence change - Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions - Work at Scale: Launch and manage sustainable mechanisms for entire networks BASIC QUALIFICATIONS- Bachelor’s degree required - 7+ years of relevant experience employee relations, labor relations, or labor/employment law with emphasis on labor and employee relations - Successful record of creating, improving and executing programs at scale - Excellent skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments - Outstanding communication skills in written and verbal form; extensive public speaking, training, and/or communication skills - Ability to quickly connect with people across a wide variety of backgrounds - Skilled in MS Excel, Word, SharePoint & PowerPoint; curious about new learning technologies ...

Global Services Deal Lead, Global Services GTM/BD

Global Services (GS) plays a central role in our customers’ transformative cloud journeys, deeply integrating people expertise and technology capabilities at scale to shape customers’ end-to-end experiences with AWS. Across our key customer adoption success services - Training & Certification, Professional Services, Support Operations, Managed Services and Security - our builders make an impact every day across millions of individuals and thousands of customers ranging from Start-ups to Enterprises. Together with AWS Partners, our work enables and accelerates customers, unlocks value, drives AWS adoption, and helps transform businesses and public sector organizations across the globe, and we are propelled by our pursuit to be a differentiator when customers are evaluating cloud providers. The impact Global Services has on customers is as diverse as it is significant, helping them upskill their workforce, and with landing, operating, modernizing, and transforming their workloads on AWS, with value-add partners and security embedded throughout.The Global Services Deal Lead (GSDL) is a global member of the Global Services Deals Engine (GSDE) organization, residing within GS Go-To-Market (GTM). The GSDL is responsible for building / executing packaged GS solutions and/or specialized commercial deal strategies required for winning GS business across World Wide Commercial and Public Sectors (WWCS and WWPS). This is a unique opportunity to drive Go-To-Market (GTM) with customers across all phases of their cloud journeys, unlocking opportunities for high-growth and scale both for AWS and customers.You will partner with leaders across Sales and GS GTM to unlock and grow GS business, with the GSDL engaged when there is either a need to package specialized GS solutions and/or deliver seamlessly across multiple GS organizations. For such deals, GSDL will partner with GTM teams on GS solution sell-through and executing deal investment & pricing strategies to enable a one-GS win strategy. You will collaborate across GS GTM teams including broader Business Development organizations, Sales, Product, Offerings, Finance, Legal, and Operations to negotiate, make trade-offs, and carve paths to enable success of the new GS GTM. This individual has a high aptitude for navigating ambiguity, a strong backbone to influence and negotiate with both internal and external stakeholders and customers, and the tenacity to carve pathways for the team, delivering short, mid, and long-term results.The right candidate will have demonstrated experience leading complex pursuits & developing commercial strategies, with a superior track record of customer/deal wins at a technology products and services organization. Experience with AWS services and how various capabilities in Global Services help drive adoption of AWS will also be very helpful for a fast-start. The role will need a strong consulting/advisory background, analytical acumen, synthesis, structuring, and problem-solving skills to translate ambiguous and incomplete information into actionable plans and deliver results. The role will need to be ‘right a lot’, have bias for ‘invent and simplify’, and ‘insist on the highest standards.’ Demonstrated experience in business development, cross-functional stakeholder management and alignment, strong communications and influencing skills, a customer-obsessed, collaborative approach, and strong data/metrics bias is needed to be successful in this role.Key job responsibilities• Collaborate cross-functionally to drive demand planning activities for GS pursuits tied/adjacent to Private Pricing Agreements (PPA) and/or stand-alone opportunities. Key activities include uncovering customer objectives, assessing GS opportunity size and identifying GS value-add (solutioning & commercials, or primarily commercials). For select pursuits, GSDL to also develop & maintain GS demand plan and associated win strategy, and sell-through proposed GS solution. • Develop and execute specialized deal strategies, including: triaging of GS solution, pricing, investments, mental models, deal modeling, deal approval policies, deal margin KPIs. Similar responsibility will be required for GS coverage withing select AWS Growth Initiative mechanisms (i.e. T2K, VMCCO).• Identify and capitalize on opportunities to leverage new GS GTM motions (packaged solutions & investment strategies) to unlock incremental GS business and expedite deal execution.• Experiment with deal strategies, measure results, and drive reinvestment and disinvestment where appropriate to empower optimal scalability.• Influence stakeholders to remove barriers to success (i.e. one GS voice during customer pursuits, negotiations, drive new product/pricing/offering iterations).• Influence and contribute to Director, VP, and SVP level goal achievement across all GS GTM teams. About the teamABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 10+ years of relevant experience in GTM/BD/Sales/Product roles at a technology products/services company- 5+ years of experience in deal/commercial roles at a technology products/services company with demonstrated results- Experience in global or world-wide roles, including international experience ...

Program Manager - Supplier Assurance and Development, AWS Health and Safety

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.This opportunity will own the AWS Supplier Health & Safety Assurance and Development Programs across the AWS supplier base worldwide. They will work cross functionally with suppliers, procurement, and operational teams to establish mechanisms and mental models for supplier selection, assurance, and development. This role will assure hired suppliers meet our expectations, are effectively onboarded, their performance is monitored on key metrics, and that they contribute to Amazon’s efforts to be Earth’s Best Employer.Key job responsibilities• Build and develop AWS Global Strategy for Supplier H&S assurance and development. • Develop a deep working relationship and partnership with legal teams, business units, procurement teams and operational H&S teams.• Develop and deploy associated programs, tools, and dashboards to manage supplier H&S performance across three procurement organizations. • Improve upon prequalification, requalification, and evaluation processes. Providing performance data through mechanisms that drive year over year improvement. • Establish supplier onboarding mechanisms which guide suppliers through AWS H&S management system expectations regarding leadership, planning, support, operational controls, performance monitoring, and continuous improvement • Secure agreements and develop strategies with procurement organizations for supplier/commodity assurance and development initiatives • Coordinate global efforts or campaigns to highlight suppliers who insist on high standards in H&S, and facilitate collaboration events which share best practices and lessons learned • Own the H&S safety management program for Vendor Management, including global updates using PRFAQ. • Establish mechanisms for procurement teams to equip them with health and safety data for supplier business review sessions• Serve as H&S Program liaison for contractor outreach, communications, and with Amazon.com World Wide Operations Contract Risk Management Team. A day in the lifeYou will own the global function for how AWS manages the H&S of suppliers working for us. You will use data and anecdotes from programs like Avetta to provide intelligence to business leaders on supplier performance. You will recognize trends, launch initiatives to address risks, and automate mechanisms for the businesses to monitor supplier performance. You must be an effective communicator, sending clear, concise and consistent messages verbally, in written form, and/or public speaking forums. You will play a key role in interfacing with suppliers in person and through approved channels. You must have diplomacy, patience and tact to earn trust with internal partners. About the teamYou will be integrated with a global network of H&S professionals including program specialists, regional safety managers, and regional safety engineers in operational teams.BASIC QUALIFICATIONS- +4 years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience. - Experience utilizing Supplier Management Software such as Avetta, ISNetWorld, PICS, Browz, Appruv, etc.- Bachelor's degree or equivalent - Experience handling confidential information ...

Regional Safety Engineer - Chicago, Data Center Health and Safety

Join the world class safety culture at Amazon Web Services (AWS) and be part of supporting the largest cloud computing infrastructure team as a Regional Safety Engineer. This is a fantastic opportunity for an experienced Safety Professional (EHS Manager, Safety Specialist or Safety Engineer) to join our global Edge Safety team in the Global Data Center Health and Safety organization. This position will support our Edge and Machine Learning business partners and Colocation Data Centers in multiple states in American North Central and AMER East sub-regions. As well as this, there may be opportunities to support other regions or countries.As the Regional Safety Engineer, you will lead the implementation of health and safety standards and support our business partners to driver safety culture in the responsible sub-regions. Some of the key aspects of this role will include, but will not be limited to, developing safety requirements and monitoring compliance, delivering safety training, conducting risk assessments, preparing emergency response standards and carrying out audits in all the related spaces across multiple jurisdictions. As a result, there will be extensive travel required (approximately 40-50%) throughout US. Each day you will work with the people who make run the cloud. You will work closely with experts in Security, Project expansion, Operations, Logistics, Compliance and Corporate Counsel to further enhance our global health and safety program. You will partner with employees as well as contractors to achieve health and safety goals and improve our already strong safety culture. As AWS deploys new products and expands into new locations, you will partner with key stakeholders to ensure risks are identified and mitigated prior to live operations and then support the safe ongoing operation of these facilities. You will work in a fast-paced environment where our operations are rapidly changing, advocating safe changes in the face of new infrastructure, new tools, and new products/processes. The ideal candidate will be an effective communicator, who sends clear, concise and consistent messages verbally, in written form, and public speaking forums. You will advise, instruct and train company personnel on safety policies and procedures, as well as assist the teams in incorporating and improving our safety standards. This role will report to the Global Manager – Edge Safety.Key job responsibilities- Support the implementation of health and safety standards, policies and practices including but not limited to; safety management systems, training, risk assessments, assist with industrial hygiene assessments, and applicable safety regulations.- Conduct health and safety audits of the Colocation Data Centers to ensure compliance with health and safety requirements as well as life safety requirements.- Ensure compliance and implementation of global health and safety programs that exceed regulatory requirements.- Develop health and safety plans for on-site emergencies, business continuity, and other unique events.- Maintain safety record keeping and data integrity.- Perform data trend analysis to present to cluster leadership to support business and safety initiatives.- Consult and partner with the AWS H&S Program team and Legal teams for interpretations and guidance.- Identify risks and partner with Operations and other stakeholders to mitigate them via the hierarchy of controls.- Daily interactions with our stakeholders delivering health and safety guidance.- Work as part of a global team and provide safety support to facilities across other states and countries when required. - Other duties as assigned.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Minimum four year college degree in a health and safety, physical science, related field or equivalent experience in health and safety management.- 3 or more years with a degree, or 5 or more years without a degree of field health and safety experience in general industry or construction.- 1 or more years of experience designing, revising, and implementing health and safety processes and procedural documentation. ...

Sales Account Manager, Grocery

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.We’re looking for a results oriented Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As an Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Key job responsibilities· Become a knowledgeable partner and leader on Amazon Advertising solutions· Deliver the highest level of sales and customer service to our clients.· Retain and grow revenue from existing advertisers.· Drive deals to closure in a new business environment.· Develop annual media strategies for growth based on overall advertiser goals and objectives· Develop campaign strategies and audience engagement recommendations· Evaluate success metrics and drive campaign performance using data· Perform in-depth data analysis to form and deliver actionable recommendations for both short- and long-term advertising strategy· Educate advertisers on performance metrics, insights, and how to drive greater results· Work cross-functionally with Senior Sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction · Travel to clients is required based on business need.BASIC QUALIFICATIONS - 5+ years relevant experience in a client facing role including but not limited to digital marketing, analytics etc. - Experience in Omni-channel marketing, display, STV, or search marketing - Adept at solving problems that span business and technology - Influence process improvement that scales broadly; inventing and simplifying within existing processes ...

Sales Specialist, Analytics

Do you explore new ways to leverage data and analytics to drive business transformation and competitive advantage for customers? Do you thrive in building trust with senior leaders to understand strategic priorities and deliver solutions aligned to their vision? Amazon Web Services (AWS) is looking for an Analytics Sales Specialist to help customer unify their data assets and deliver solutions to achieve the customers objectives. In this role, you will partner closely with the AWS sales teams, including account teams, solution architects, customer success, partners, demand generation, marketing, and more, to pursue sales opportunities for AWS. You will work directly with key customers, developing the necessary executive and technical relationships to advise them on a modern data strategy, and set customer on a path to realize their business vision leveraging data. You will create scalable sales plays and programs that simplify and synthesize our key messages, and equip the broad ecosystem of AWS customer facing teams to amplify. As our commitment to improvement, you will pursue customer feedback to instruct the roadmap of our analytics portfolio.Enjoy working with Enterprise customers? The role of an Analytics Sales Specialist requires someone who simultaneously acts as a market maker, operator, and general manager for their own customer accounts. With a focus on customer outcomes, they must work to win new customers, grow existing customers, secure lighthouse customers, drive revenue for new services, and develop strategic partnerships.Key job responsibilitiesYour responsibilities will include driving revenue, adoption, and market penetration in enterprise accounts. The ideal candidate will posses both a sales and technical background that enables them to drive engagement at the CXO level as well as with data engineers and IT architects.The candidate should be a self starter who is prepared to develop and execute against a territory coverage plan and consistently deliver on quarterly revenue targets.Expect moderate travel.About the teamAbout AWSDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of full sales cycle, technology sales or equivalent business development, sales engineering/consulting or equivalent experience- Bachelor's degree or equivalent- 5+ years of technology sales selling enterprise software, networking, infrastructure, managed hosting services, or cloud computing services experience- Experience in technology sales selling enterprise software, networking, infrastructure, managed hosting services, or cloud computing services ...

Senior Program Manager, Change Management

Are you looking for an innovative, fast-paced, highly-collaborative environment? If so, come join Worldwide Retail Growth and Development! The Worldwide Retail Growth and Development team is responsible for the strategic planning, acquisition, design, construction, launch, and maintenance of Amazon Worldwide Grocery Stores' real estate assets. This includes Whole Foods Market, Amazon grocery stores, and industrial properties that fulfill online grocery orders.WWRGD Growth and Development Change Management is looking for a Program Manager with project management and design or construction experience to own strategic and tactical delivery of change requests that physically impact our stores. This role requires scoping and creating project plans for physical changes to our stores, coordinating and driving execution, and communicating across a variety of stakeholder teams.Key job responsibilities-Manage and drive continuous improvement of the change management intake and decision-making mechanism-Own cross-team coordination, project/process management and executive presentation. Ensure alignment with business stakeholders and internal teams such as Design, Construction, Finance, and Capital Planning-Critically assess change requests and ensure business justification, financial analysis, and timeline impacts are quantified. Identify appropriate stakeholders and approvers for change requests, and manage mechanisms to gain alignment-Dive deep in understanding our stores and the impacts change requests may have on customers, operators, as well as Design and Construction teams.-Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery-Own program communication, accelerate progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate-Establish and drive to meet operational goals and metrics for the portfolio-Present operational metrics regularly to the leadership teamsBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Senior Program Manager, Real Estate

Join us as we grow Amazon's Grocery and Retail businesses! We are passionate about creating a shopping experience that customers will love. If you’re interested in a fast-paced, ambiguous, and highly-collaborative environment that’s more start-up than big company, we want to talk to you.The Sr. Program Manager will support Amazon’s physical retail stores though the development of new business lines and expansion of existing businesses. They will manage key workflows to define new businesses, bringing stakeholders together to take new store concepts from idea, to pilot, to rollout. The Sr. Program Manager will also support strategic planning of new store growth, project manage a variety of expansion initiatives, and manage the real estate lifecycle of piloting new concepts. They will work with business leaders to execute on short- and long-term strategies and collaborate with internal stakeholders to build processes and tools allowing us to scale. This position is a central role in Amazon’s strategic store growth planning and execution. An ideal candidate for this role will be familiar with startup environments, have experience in retail real estate strategy and development, and possess strong organization and program management skills. Key job responsibilities• Manage the critical path to develop new business lines. Develop a critical path timeline, identify key stakeholders, manage working groups, and hold the team accountable to delivering key inputs on time• Manage workflows to holistically define a new store concept including: store size and footprint, real estate site criteria, key differentiators and value proposition, economic model including topline sales forecasting and P&L inputs, segment share opportunity size, among others• Develop geographic expansion plans for new store concepts as well as existing business lines, defining store openings per year across a 3 and 10 year horizon• Coordinate store growth plans with Logistics to ensure supply chain solutions are in place to support stores• Own program status reporting as well as site-specific pipeline reporting to senior leadership and stakeholder teams, ensuring critical milestones are understood and actioned upon• Author documents that outline strategic as well as tactical plans that will be presented to senior leadership• Drive key real estate instruments for new concept development such as LOI and lease templates, proforma models, sales forecasting methodologies, and pipeline management systems• Identify areas of risk to project timelines, and escalate to program leadership in a timely manner• Drive new store expansion process improvements; enable streamlining to achieve operational excellence, benchmarking, and development and tracking of key performance metricsBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

SLG-Health Enterprise Solutions Architect, AMC/SLG-Providers Solutions Architecture Vertical

Are you interested in making a real impact in the healthcare industry? Do you have a passion for designing innovative, cloud-based solutions that address the unique IT challenges faced by US State and Local Government (SLG) healthcare organizations? Are you eager to leverage your technical expertise and healthcare industry knowledge to transform the way SLG hospitals deliver care and improve patient outcomes? Do you have a talent for thinking big, starting small, and bringing transformational thought leadership to your customers? If so, we have an exciting opportunity for you as an AWS SLG-Health Solutions Architect.In this role, you will be responsible for designing and architecting highly scalable, secure, and cutting-edge cloud-based solutions that meet the evolving needs of US SLG healthcare organizations. From electronic health records (EHR) systems and patient data security to telemedicine and healthcare integration, you'll have the opportunity to work on a wide range of SLG-Health specific mission-critical initiatives that present unique challenges compared to other healthcare organizations. As SLG-Health Solutions Architect, you'll collaborate closely with hospital leadership, their IT teams, and other stakeholders to understand their unique requirements and translate them into strategic, cloud-based architectures that leverage the breadth and depth of AWS capabilities. Working backwards from customer needs, you'll architect secure, high-performing enterprise architecture and migration/modernization roadmaps. Your broad responsibilities include: owning technical engagement and project success; defining implementation architectures, responding to RFPs, and developing a deep expertise in AWS technologies.As a Solutions Architect on our team, you will provide exceptional technical design and thought leadership to our SLG healthcare customers while working with our world-class business development and specialist solutions architect team. You will lead efforts to capture and share best-practice knowledge amongst the AWS solution architect community. You will gain the opportunity to learn from, collaborate with, and educate some of the brightest technical minds in the industry today across the breadth of enterprise architecture. You will be the voice of the customer in helping shape product features and functionalities of AWS services consumed worldwide.Key job responsibilities1. Analyze unique IT requirements, challenges, and objectives of US SLG healthcare organizations, particularly in areas such as EHR management, patient data security, telemedicine, healthcare integration and interoperability.2. Design and architect innovative, highly available, and secure AWS solutions that address specific needs of US SLG healthcare organizations, including EHR systems, data management, disaster recovery, and more.3. Collaborate with hospital IT teams, clinicians, and other stakeholders to ensure the proposed solutions align with their workflows and existing infrastructure.4. Providing technical leadership and guidance to cross-functional teams during the implementation and ongoing support of the AWS-based solutions.5. Stay up-to-date with latest AWS services and best practices to optimize and enhance solutions for US SLG healthcare organizations.6. Assisting with pre-sales activities, such as solution demonstrations and RFP responses, to help secure new business opportunities in the healthcare sector.7. Contribute to development of healthcare-focused reference architectures and educational resources to benefit the broader AWS and healthcare communities.A day in the lifeWorking with a diverse set of internal and external stakeholders. External stakeholders include customer CxOs, senior leaders, IT professionals, healthcare practitioners, partners. Internal stakeholders include business development managers, solutions architects, customer success managers, product managers, and customer facing resources. About the teamOur team is composed of healthcare experts who have extensive domain experience as MDs, healthcare business strategists, former CxOs/Principal Investigators, enterprise architects, and solution architects who are specialists in electronic health records, medical imaging, multi-omics, HPC, and healthcare interoperability. We are passionate about solving the most complex and/or novel/emerging problems in healthcare to help our customers realize their mission. Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 5+ years of IT development or implementation/consulting in the software or Internet industries experience- 8+ years experience working in healthcare institutions in any of the following or similar roles: chief technology officer, chief information security officer, enterprise architect, director of clinical systems/IT operations, and other senior technologist roles. ...

Solutions Architect, Amazon Web Services, US SLG & EDU, WWPS SA - EDU & SLG Western Area

Do you like helping customers implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success?Are you familiar with security best practices for applications, servers, and networks? Do you want to be part of the business development team helping to establish Amazon Web Services (AWS) as a leading technology platform? Would you like to be part of a sales group, but have your opinion valued as a technical resource as part of planning and strategies?Amazon Web Services is looking for a highly motivated Solutions Architect to help accelerate our growing State and Local Government business as part of the World Wide Public Sector practice. As a Solutions Architect within AWS, you will have the opportunity to help shape and deliver on a strategy to build broad use of Amazon's Computing, Machine Learning, and Artificial Intelligence (AI) web services (e.g., AWS EC2, AWS S3, AWS RDS, and Amazon Bedrock) directly with customers and our ecosystem of system integrators and solution providers. Your broad responsibilities will include: owning the technical engagement and ultimate success around specific implementation projects; defining implementation architectures, responding to RFPs, developing a deep expertise in the AWS technologies as well as broad know-how around how applications and services are constructed using the AWS platform; and being a subject matter expert on security as it relates to customer applications and services.As a Solutions Architect on our team, you will provide exceptional technical design and thought leadership to our customers while working with a world class sales and business development team. You will lead efforts to capture and share best-practice knowledge amongst the AWS solution architect community. You will gain the opportunity to learn from, collaborate with, and educate some of the brightest technical minds in the industry today across the breadth of enterprise architecture.We are looking for someone who is passionate about the following:• Helping our customers to design and create cloud computing architectures• Our company credo: “Work hard. Have fun. Make history.” It’s critical to love what you do and take pride in your value proposition to our customers.• Deep-dive technical discussions around design and an intellectual curiosity to always keep your technical skills current while maintaining a pulse on industry trends.With experience in the following key areas:• Technical presentation experience – White board, small and large group presentations• Technical – Web Services development/deployment experience, cloud computing• Operational – Web site/services operations, management, and security• Ability to travel 30%• Experience (Preferred) : Working with State and Local Government (SLG) or Public Sector customersPreferred Experience/Skills:• Intermediate/advanced knowledge of the AWS services• Prior experience in a technical role within a sales organization• Prior experience in state or local government• Understanding of infrastructure and security requirements, such as HIPAA, CJIS, etc.• Demonstrated experience leading or developing high quality, enterprise scale software products using a structured system development lifecycle• Meets/exceeds Amazon’s leadership principles requirements for this role• Meets/exceeds Amazon’s functional/technical depth and complexity for this roleAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience ...

Sr Business Coach (Chicago Based)

As a Senior Business Coach, you will partner with 20-30 Delivery Service Providers (DSP) owners assigned to delivery stations across the a specific region. The Sr. Business Coach will work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics. The Sr. Business Coach will collaborate with an integrated internal team of Station Operations Managers, Program Managers, and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements. Sr. Business Coaches support owners by removing obstacles and improving financial, operational, and safety practices at the network level. The Sr. Business Coach will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally.On a daily basis, Senior Business Coaches are responsible for: - Supporting owners as they onboard to the program and prepare to launch. - Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak periods. - Coordinating Business and Financial Health Reviews to discuss business performance and new opportunities, as well as to provide bench-marking data and insights. - Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience. - Willingness to travel (~2-3 days/week); the role is based out of our Chicago office location, but the Candidate should be flexible with hours and travel to support the portfolio of assigned DSP owners as needed. BASIC QUALIFICATIONS- 5+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience ...