North Reading

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to these questions and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and partnership you need to invent with us in ways that are rewarding, fulfilling and fun. The Manipulation Robotics group develops robotic material handling products that increase the safety and efficiency of our fulfillment operations. Our products are deployed across the Amazon Fulfillment Network, automating material flow to reduce operational costs, increase throughput, and enable consistent quality. Our workcells are integrated into broader solutions for storage, packaging, sortation, and transportation of items and packages. The Team consists of engineers and scientists tasked with new product introduction from early technology exploration to large-scale deployed systems. Amazon Robotics is seeking a Senior Interdisciplinary Systems Engineer to join a dynamic team that provides leadership for concept development, architecture, and design of robotics systems and industrial equipment. In this role, you will: - Define, expand, and explore the design space for complex, multidisciplinary robotics and automation problems- Identify and analyze the cross-functional tradeoffs between design alternatives, including impact on performance, schedule, cost, risk, complexity, and scale- Break down and frame problems using con-ops, use cases, structural/functional decompositions, and other system representations to clarify needs and align technical teams- Identify design choices to ensure our products are safe, reliable, and usable, and can be deployed and supported at Amazon scale- Build quantitative models and analyses (Excel, MATLAB, Python, internal tools) to conduct trade studies, refine requirements, and understand key system drivers across the integrated systems of systems- Perform technical risk assessments (such as TRL, Gap Analysis, FMEDA, HARA, etc.), devise mitigation plans, and create system test strategies- Develop and communicate system integration and evaluation strategies and plans in support of program learning, technical risk reduction, verification, and validation- Drive and prioritize execution of system test campaigns that span lab and field testing environments in partnership with subsystem development and test teams (test readiness reviews, test execution, post-test analysis and reporting)- Mentor junior engineers in engineering best practices, and participate in hiring of new team membersWe are open to hiring candidates to work out of one of the following locations:North Reading, MA, USA | Westborough, MA, USAA day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Experience with eliciting and clarifying business and end user needs, and linking those needs to system concepts, requirements, and designs- Experience leading technical collaborations and creating alignment across diverse groups (e.g. hardware engineering, software engineering, program management) - Experience identifying and analyzing dependencies, tradeoffs, and sensitivities across multi-disciplinary systems - BS or equivalent in Electrical Engineering, Aerospace Engineering, Mechanical Engineering, Computer Science, Computer Engineering, Systems Engineering, Operations Research, Mathematics, Physics, or another STEM discipline- 8+ years of experience ...

Amazon Robotics is building a new, foundational automation system which will transform warehouse operations by enabling the integration of multiple, complex, automation solutions. The team is seeking a talented and motivated System Development Engineer to design and develop controls for robotics systems and industrial automation equipment. The Sr. System Development Engineer will be responsible for designing, developing, integrating, troubleshooting, and optimizing various automation solutions, while acting as a engineering leader for our internal product development teams, internal/external engineering partner teams, and on behalf of our global Amazon customers.Key job responsibilities- Design, simplify and continuously improve system safety controls architecture including machine control code, networking and electrical design - Develop controls code utilizing structured text and ladder-logic on various PLC platforms (i.e. Rockwell, Siemens, Beckhoff)- Identify and implement system optimizations- Debug internal and field issues; develop tools and best practices for system monitoring and troubleshooting - Mentor and develop junior engineers in design and development best practices- Contribute to value engineering of the system’s electrical and controls hardware components- 25% travel expected to support onsite system testingA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 5+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- BS / MS Electrical Engineering (or similar field)- Experience with Allen-Bradley PLCs, Siemens PLCs, and/or Soft PLCs/IPCs- Demonstrated experience with Functional Safety standards- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Desire to work in a fast-paced environment- Ability to resolve complex issues in creative, efficient, and effective ways- Excellent written and oral communication skills ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.Amazon Robotics is seeking a talented and motivated Product Manager – Technical who will be working with the AR SW and HW teams focused on new product and technology development in the inbound automation product space at fulfillment, sortation, and cross-dock centers. The PM-T is responsible for defining a system of interrelated products and assisting the team through the full product lifecycle. This position will be responsible for financial analysis, feature definition and prioritization, and resource scoping and commitments for multiple programs and products. This role is also a customer facing position and will require the ability to build relationships with Amazon Fulfillment teams and to develop and assess external requirements. The position will report within the product management excellence organization. Key job responsibilities- Serve as the Voice of the Customer for several product lines throughout its life cycle from initial concept creation to launch, and subsequent support of the product.- Drive product development efforts, including research, requirements definition, metrics analysis, technical specifications, development, and launch efforts.- Assist in developing new products by evaluating the business and competitive landscape, understanding customer needs and value drivers- Write business and product requirements documents and ensure clear communication and coordination of requirements to the business, design and development teams.- Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.- Measure and analyze existing products for opportunities to innovate and improve, providing additional benefits to customers- Research and identify new opportunities- Present confidently to Amazon senior management as well as other large audiences.A day in the lifeThere is no typical day as a PMT - You will spend time analyzing customer requests, developing models to understand tradeoff decisions, creating financial models, building requirements, working with engineering teams, and much more!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Product Management Excellence (PME) team’s mission is to collaborate with Leadership and broadly across AR to establish our long-term vision and influence AR’s product and technology strategy to develop a portfolio that maximizes AR’s impact to Amazon. We aim to own the full product lifecycle by balancing three ongoing priorities: (1) continuously improving the world’s largest robotics product base, (2) delivering new solutions that maximize our customers’ business performance, and (3) inventing transformative products to solve our customers’ future needsBASIC QUALIFICATIONS- 5+ years of technical product or program management experience- Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience managing technical products or online services- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impact the bigger picture? If the answer is yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. We are Amazon Robotics.Key job responsibilitiesA highly motivated and collaborative candidate for this role will have a strong track record for relentlessly high standards accomplished by building efficient automation suites. They will be problem solvers who exercise high judgement to help balance quality and strategic trade-offs to move quickly and meet the needs of our customers. They will bring clarity to complexity and be able to probe assumptions, inspect architectures and illuminate pitfalls with data, all with the intent of providing a high confidence in product quality.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAs a Software Development Engineer on Robotic Storage Technologies(RST) solutions, you will be part of an exciting, diverse team that is responsible for developing and deploying full-stack software systems using AWS that are scalable, reliable and performant, is obsessed over its customers at its core and its solutions impact thousands of users for every minute of their working day! Our solutions are intuitive, inclusive, accessible and obsess over our customers at their core and impact how Amazon’s fulfillment technologies will be reimagined for years to come.The mission of this team is to deliver production quality software at Amazon scale with AI at the core. You will work cross-functionally to develop pioneering applications in a highly exciting and innovative environment. As a Software Development Engineer (SDE) on the team, you will own software applications and systems that enable human and robotic fulfillment at scale. As an SDE you will make meaningful impact on fast moving, next generation fulfillment technologies by leading design and development efforts for critical and complex systems spanning multiple software and hardware teams. Working backwards from customer needs, you will identify the right technologies to achieve high customer experience standards. You will coach and mentor other engineers to foster a culture of relentless high-standards and will partner cross-functionally to develop pioneering applications in a highly exciting and innovative environment.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? We apply advances in robotics and software to solve real-world problems that delight our customers' experiences in ways we can't even imagine yet. Amazon Robotics is the global head of robotics innovation. Our diverse team of engineers come from all over the world to design, test and build our dynamic fleet of robots and mechatronic systems. Current advancements are underway in robotic movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive data, and much more.
The Quality, Technology and Services builds systems and processes that make Amazon Robotics supply chain planning, manufacturing seamless. Our team is looking for an innovative, results-oriented Software Development Engineer to build solutions guiding our existing and future state manufacturing and supply chain operations. We are focused on designing scalable solutions that guide Robotics scaling as we build and deliver the next generation of robots. The ideal candidate thrives in a fast-paced environment, enjoys solving highly complex business problems, and is passionate about people, software engineering, and system architecture. This role will focus on ERP, PLM, Supply Chain Planning. Successful candidates will be a high-bandwidth SDE who can cut through the noise, simplify relentlessly, deliver results, and develop integrated digital solutions.Please note that we are open to hiring at the following multiple locations : Boston, Toronto, Seattle and other approved FTR locations.Key job responsibilities• Foster a culture of inclusion
• Develop strategic plans aligned to business capabilities and digital transformation
• Mentor and coach the next generation of software engineers, architects, and developers
• Design and architect technical solutions that delight customers
• Set the highest standards for quality, maintainability, and performance by designing solutions to be highly-available, dynamically scalable, and resilient to continuity threats
• Minimize technical debt, while ensuring solutions are easy to use and maximize efficiency
• Provide technical guidance and consulting to our business partnersA day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Working (and On-Call) Shift: Sun-Thurs 9-5 pm EST Are you inspired by invention? Is problem-solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Amazon Robotics are seeking candidates with a passion for learning, technology, and complexity that are always curious how things really work to join our rapidly expanding Robotics Technical Support team as an Engineer.Please note as a part of this role you will be expected to work a 5 day work week, of which 1 day of which will be over the weekend to ensure critical 24 hour global support coverage.Key job responsibilitiesKey Role Responsibilities:- Deep-dive, analyze, mitigate or resolve technical issues that are escalated by the various Amazon Robotics Facilities.- Utilize multiple data sources, dashboards and logs to pinpoint and resolve software/hardware defects, inconsistencies or bugs.- Collaborate with development/software teams to navigate complex situations and create viable solutions for customers.- Engage with often drive high severity incidents around Amazon’s Product Fulfilment & Sortation facilities.- Manage high severity calls, communicating and troubleshooting directly with customers. This activity will, at times require you coordinate real-time service restoration between multiple teams and act as a central incident lead.- Use Change Management best practices to create, and implement changes within the Amazon Robotics environment.About the teamWe are a global team of robotic system specialists in the US, EU and Asia-Pacific who are looking to extend our 24*7 coverage. We provide remote technical support via tickets, the phone and chat mediums. We are curious about solving new and complex problems everyday and always want to delight our customers. We have a robust internal training program and will provide onsite and remote mentors, as well as training at customer sites.BASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Experience scripting in modern program languages- Experience troubleshooting and debugging technical systems ...

Are you inspired by the invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and assistance you need to invent with us in ways that are rewarding, fulfilling and fun.The Amazon Robotics (AR) Operations organization is Amazon’s manufacturing arm for industrial robotics. We manufacture high-quality robotics for fulfillment and transportation centers across Amazon. It’s an operation that works cross-functionally with Engineering and Supply Chain teams. We are seeking a talented, collaborative manufacturing Manager with thorough knowledge of good manufacturing practices and continuous improvement to support manufacturing in our facility in North Reading, MA.In this role, you will lead and support a team of manufacturing associates in areas of material handling, electro-mechanical assembly, test, pack and ship. You will be responsible for engaging your team during their shifts and delivering for customer, while maintaining the highest levels of safety, quality, productivity, attendance, and performance. The company has complex products that requires a detail-oriented, organized, and high-energy individual to coordinate daily production requirements and lead improvement initiatives. The successful candidate for this position will be a self-managing, action-oriented individual focused on developing and supporting a high performing team while delivering business results.Key job responsibilities·- Support, mentor, and motivate production teams.- Manage operations safety, quality, productivity, and customer delivery expectations.- Oversee daily execution of manufacturing operations to deliver performance to plan with a focus on safety and quality.- Manage staffing, grow and train / develop a team of high-performing associates, while promoting a culture of inclusion, innovation and performance.- Gather, trend and report process metrics/KPIs while promoting improvement initiatives from suppliers through factory.- Drive efficiency and quality through process-focused approaches, process improvement initiatives and root cause / corrective action exercises.- Build and manage team goals and critical metrics to ensure business success. Drive accountability with the team.- Lead and implement critical business initiatives across the team.- Collaborate effectively across functions with matters involving Quality, Engineering, Supply Chain, Finance, etc.- Conduct employee reviews, hiring, and all disciplinary functions for the reporting team.- Contribute to Operations project teams leading new product introduction and other manufacturing initiatives.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS· Bachelor's Degree in Engineering, Business Management or related field.· Strong leadership, interpersonal and team-building skills.· 2+ years experience in manufacturing.· Proactive problem-solving ability and excellent attention to detail.· Direct management experience for employees and their performance · Strong communication and interpersonal skills. · Proficiency with Microsoft Office. · Excellent analytical and problem-solving skills.· Effective coaching and mentoring skills. · Ability to work in a fast-paced environment and prioritize tasks. · Demonstrated commitment to safety and quality. ...

Location may be either Westborough, MA or North Reading, MA. Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of collaborative doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. As an Amazon Robotics mechanical engineer, you will develop innovative system architectures and module designs for our robot drive solutions. The ideal candidate has experience designing and analyzing mechanical systems, is enthusiastic about analytical problem solving and possesses practical knowledge of medium volume manufacturing methods using stamping, extrusion, casting, and injection molding. This position reports directly to the Mechanical Engineering Manager. Key job responsibilities - Collaborating with an interdisciplinary team to execute product designs from concept to production including specification, design, prototyping, validation and testing - Working with the Operations, Manufacturing, Supply Chain and Quality organizations as well as vendors to ensure a smooth product launch and sustain a high performing robotic fleet world wide - Writing functional specifications, design verification plans, and functional test procedures - Exhibit role model behaviors of thorough engineering analysis and cradle to grave ownershipA day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- BS degree in mechanical engineering or equivalent- 4+ years of working in mechanical engineering or equivalent experience- SolidWorks or similar CAD experience with best practices for part design, advanced assemblies, complex configuration management- Hands on experience crafting simple proof-of-concept models- Thorough understanding and use of principals, theories and concepts in mechanical engineering- Strong organizational skills and the ability to work well with cross-functional teams- Ability to effectively communicate concepts and write technical documents ...

Do you want to create worldwide impact in Robotics? Amazon Robotics is building high-performance, real-time robotic systems that can perceive, learn, and act intelligently alongside humans—at Amazon scale. Our team invents and scales AI systems for robotics in fulfillment. We invent new hardware configurations and end of arm tools. We deploy software to manage fleets of robots across the world. Our team’s mission is to enable robots to interact safely, efficiently, and fluently with the clutter and uncertainty of real-world fulfillment centers. Our AI solutions enable robots to learn from their own experiences, from each other, and from humans to build intelligence that feeds itself.We are seeking a Senior Technical Program Manager to help deploy our technologies, working with teams of scientists and engineers across all robotics disciplines. The ideal candidate has deployed automation systems into production environments. They think well at the system level, but can dive into the details and work with our subject matter experts. They are extremely well organized and have a proven track record of delivering multi-disciplinary products with a high degree of technical innovation. They will work both outwards with senior management and inwards with our technical development team. You thrive in a highly collaborative, creative, analytical, and fast-paced environment in solving problems in connecting the suppliers to the customers optimally.Key job responsibilitiesHave experience with complex system design, including experience integrating hardware and software deliverables.Drive consensus on technical decisions and ensure the appropriate resources are employed to deliver high quality results.Act as the interface between the manipulation organization, our stakeholders and customers.Identify, assess, track and mitigate issues and risks.Create, maintain and disseminate project information to stakeholders.Drive effective teamwork, communication, collaboration and commitment across multiple program teams with competing priorities.Develop and drive program schedules.Drive program planning and execution.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.The Amazon Robotics UX team drives the user experience for our portfolio of robotics platforms and operations management tools as we strive to create a safer, more productive, and higher performing work environment. The experience design directly impacts front line associates who interact with our robotic and automation systems, operations managers who balance work across these complex facilities, maintenance personnel who keep the robots running, and others. We’re looking to add a Senior UX Researcher to our team. In this role, you will work with internal stakeholders and the UX team to measure and track the performance of our physical and digital tools that empower our fulfillment network associates, mechanics, and managers to run and optimize our buildings. You will own multiple projects simultaneously, evaluating and guiding technologies from concept through implementation. You will be a primary point of contact on projects and directly interface with our robotics hardware, software, product, systems, and engineering teams. Key job responsibilities- Proactively forge solid partnerships both with end users and stakeholders- such as engineering, business leadership, and operations- Define, implement, and improve scalable research mechanisms that can function without direct supervision- Curate research methods & mechanisms should be flexible & adaptable; practical enough for all stages of product maturity & the design lifecycle- Propose guidelines for sensible approaches to all research questions & be able to advocate their reasoning behind them- Ruthlessly prioritize design recommendations and changes to maximize impact on product performance and business KPIs- Implement contracts and mechanisms with external partners to ensure quality and design intent are maintained as we scale with external vendors- Drive the research strategy of multiple mid-to-large-sized programs through collaboration with technical and contracted partners- Create and proactively pitch north star UX visions and influence product strategy, collecting and presenting qualitative and quantitative data to support design recommendations with strong rationale- Champion user-centered design culture and best practices in the UX team and for cross-functional teams.A day in the lifeA Senior UX Researcher at Amazon Robotics will lead evaluative research projects that cover our physical and digital product portfolios through all stages of product development. You will think like an owner, collaborating with UX Designers, Product Managers, Program Managers, and Engineers to understand the performance and quality of their product experiences and plan for sustained instrumentation, evaluation, and improvement. You will generate and recommend the adoption of research mechanisms that enable continuous measurement of our product portfolio that help our partners and stakeholders make high-impact feature decisions that are best for our users. You will contribute your findings to the development of guidelines for physical and digital design best practices. You will work with cross-organizational partnerships to measure, understand, and propose strategies to improve the experience of operations teams with our products as our fulfillment network becomes increasingly automated.Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamYou’ll join a growing team of UX practitioners navigating significant complexity and striving to simplify the experience of our operations partners in an increasingly automated fulfillment network. You will have autonomy and ownership while contributing to the curious and supportive culture of the team, and a manager who cares about you, your career, and your skills development. We gather often to collaborate, provide feedback, ask questions, share, and grow together. Bring your unique perspective and high standards and be prepared to share, learn, grow, and raise the bar for both our team and our field users.BASIC QUALIFICATIONS- 6+ years of experience in UX/User Research- Experience with qualitative, quantitative, attitudinal and behavioral methods.- Experience designing and running original experimental research on digital and physical products and services.- Understanding of the design process and how research is appropriately integrated at each phase.- Ability to independently drive multiple concurrent projects in an agile environment.- Experience researching and developing experiences for global markets.- MA/MS in Experimental Psychology, Cognitive Psychology, Social Psychology, Human Factors, Human Computer Interaction, Behavioral Economics or related work experience. ...