Revere

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers.As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for:- Communicating with customers directly in-person, in addition to communicating via phone and email- Empathizing with and prioritizing customer needs- Upholding company values and respecting every customer- Resolving issues and setting appropriate expectations with customers- Clearly understanding and responding appropriately to the issues that customers present- Consistently composing grammatically correct, concise, and accurate written responses to customer issues- Approaching problems logically and with good judgment to ensure the appropriate customer outcome- Making quick and effective decisions on behalf of the customer- Working a flexible Full-Time (40+ hours per week) schedule Performing the following tasks, with or without reasonable accommodation:- Carry, lift, push and pull up to 49 pounds- Frequently push, pull, squat, bend and reach- Stand and walk during shifts lasting up to 12 hours- Work in an environment where the noise level varies and can be loud (hearing protection will be provided)- Work in an environment where the temperature may vary due to outside weather conditions and is not controlledA day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.About the teamOur mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues.Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.BASIC QUALIFICATIONS- High School or equivalent diploma- Previous experience in Customer Service - Ability to effectively prioritize work time to ensure efficiency- Experience with Windows Operating Systems and Microsoft Outlook- Familiarity with multiple web browsers, data base searching and instant messenger tools ...

Job Title: Courier Employer: Amazon Job Description: As a Courier at Amazon, you will be responsible for transporting packages between Amazon facilities and customer locations. You will ensure that packages are delivered safely and efficiently, maintaining a high level of customer satisfaction. Your role is essential in maintaining the flow of goods and ensuring that customers receive their orders promptly. ...

Job Title: Delivery Driver Employer: Amazon Job Description: As a Delivery Driver at Amazon, you will be responsible for delivering packages to customers in a safe and timely manner. You will use a company-provided vehicle to make deliveries, following a predetermined route and schedule. Your role is critical in ensuring that customers receive their orders on time and in excellent condition. ...

Job Description: Are you looking for a seasonal opportunity with flexible hours and competitive pay? Join our team as Seasonal Delivery Driver! We're seeking responsible and motivated individuals to ensure timely deliveries of packages, food, or retail items to our customers during peak demand periods. Key Responsibilities: Safely operate a vehicle to deliver goods to customers in a timely manner. Load, unload, prepare, inspect, and operate a delivery vehicle. Follow assigned routes and time schedules. Communicate with dispatchers, customers, and supervisors efficiently. Ensure packages are delivered intact and to the correct recipients. Provide exceptional customer service, addressing customer inquiries as needed. Comply with company policies, safety regulations, and driving rules. Requirements: Valid driver's license with a clean driving record. Ability to operate GPS devices and follow driving directions. Must be able to lift and move packages up to 50 lbs. Strong time management and organizational skills. Positive attitude and strong communication skills. Must be willing to work during peak seasons, including weekends and holidays. (Optional) Prior delivery experience preferred, but not required. Benefits: Competitive hourly pay. Flexible full-time or part-time hours to fit your schedule. Seasonal bonuses or incentives for top performers. Potential for future full-time or part-time positions after the seasonal period ends.

Job Title: Forklift Operator Employer: Amazon Job Description: As a Forklift Operator at Amazon, you will be responsible for operating a forklift to move, locate, relocate, stack, and count merchandise. You will ensure that products are transported safely and efficiently within the warehouse. Your role is critical in maintaining the flow of goods and ensuring that the warehouse operates smoothly. ...