Do you like helping U.S. Federal agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks?

Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.

It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.

This position requires that the candidate selected be a US Citizen and must currently possess an active Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance and satisfy other security related requirements.

Key job responsibilities
The Professional Services FedCiv Team aims to help customers design modern applications as they go digital. UX is a major part of the FedCiv Team, where good storytelling starts with great listening, collaborating with UX peers, designing high-quality products, where you use design skills to find solutions that transform knowledge of the customer into compelling product features and services. Your sensitivity to customer experience ensures we produce a premium product that delivers results for the business and delight to our customers.

Key job responsibilities
- Lead Inception Workshop to complete digital product design, including product vision, user profiling, user journey analysis, user research, etc
- Present design work to customer executive leadership using visuals, writing and verbal communications
- Create wireframes, prototypes, high fidelity mockups and visual design specifications for mobile first web experiences
- Contribute to user experience design guidelines and documentation of best practices and standards


About the team
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 4+ years of experience as a user experience designer, product designer, interaction designer, information architect, or similar role.
- 4+ years of experience designing complex enterprise software applications, encompassing the full UX process from requirements gathering to creating development-ready high-fidelity wireframes.
- A track record of designing and delivering digital products that align customer needs and business goals; illustrated with a portfolio.
- Experience with several design approaches, methods, and tools that you can use to plan and estimate your project work.
- Current, active US Government Security Clearance of Secret or above

- Experience with software development life cycle (sdlc) and agile/iterative methodologies
- Experience with software development life cycle (sdlc) and agile/iterative methodologies
- Must illustrate solving for multi-platform UX challenges and demonstrate scalable, user-friendly design solutions.
- Experience planning and executing effective customer research, solo, or in partnership with a UX Researcher.
- Exceptional problem-solving and design instincts who can translate user and business needs into design solutions.
- Strong visual design skills to complement your UX skill.
- Experience presenting to executive stakeholders, a strong track record of iterative design, working closely with product and tech partners from inception through implementation and drive the design review cycle and close on design requirements independently.
- Experience in business analysis and agile project management

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.