The AMER Event Productions Venue Production Scheduler is responsible for scheduling production personnel, related calendaring, and overall staffing support for the team and its customers. They are responsible for ensuring accurate and efficient staffing levels across a diverse portfolio of customer events and complex production operations. The Scheduler ensures necessary staffing assessments and assignments, working across multiple teams, vendors, schedules, and calendars. They work across multiple planning platforms, collaborating with producers and production team stakeholders. The Scheduler works with multiple third-party labor providers, ensuring necessary team coverage of production-specific event roles. They support the greater production team, scheduling necessary production equipment transfers with transportation vendors.



Key job responsibilities
• Evangelizes team standard operating procedures
• Manages related personnel permissions, badging, and on-site security access requirements
• Acts as an escalation point for over hire and contracted labor, overseeing day of staffing schedules
• Coordinates to ensure necessary labor resources are available, on time, and within budget
• Manages pre-show onboarding and instruction, including any post-show follow up
• Communicates and updates any requested changes, working cross-team with stakeholders
• Troubleshoots and communicates any scheduling challenges to appropriate stakeholders
• Manages event staffing budgets, ensuring expenses are within allocated budgets
• Schedules equipment transportation across venues and studios
• Works to improve processes and procedures to enhance efficiency and effectiveness
• Builds and maintains strong relationships with partner groups, vendors, and stakeholders
• Reviews post-event reporting to assess areas of improvement and deliver updates to SOP
• Reviews and provides role specific data and metrics for weekly reporting
• Works on team related programmatic initiatives
• Stays current with industry trends and best practices

A day in the life
This scheduler will keep a weekly schedule of work with the onsite Venue Operations management team and producers to plan for and execute the events, coordinate additional staffing with third party vendors, and communicate regularly with the rest of the team members to stay connected to the overall team and event status.

About the team
Event Productions Venue Operations team is of made up of Producers, schedulers, coordinators, Production Engineers and System Engineers that work daily to plan and execute each event within venues for internal Amazon customers.

- 2+ years of program or project management experience
- 1+ years of industry work experience
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Experience working cross functionally with tech and non-tech teams

- Bachelor's degree or equivalent
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

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