Account Representative II, Fulfillment Recruitment & Development

Amazon is seeking a dynamic and motivated account representative for our Selling Partner Services team (sell.amazon.com). This position is chartered with developing and managing a sales pipeline mix of high value accounts while executing sales and account management strategies to deliver results that will exceed aggressive output goals. Specifically, this individual will be responsible for identifying and building relationships with key influencers and decision-makers within the senior management teams of existing accounts, along with internal stakeholders and cross-functional teams to create and present compelling Amazon solutions that meet and exceed customer requirements. Ideal candidates must possess 5+ years of successful B2B sales experience, preferably in e-commerce, finance, retail technology, logistics, or software industries. Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach is required. Experience selling nascent products/services into new markets is valuable. Candidates must have excellent communication and presentation skills, comprehensive experience using Excel and MS Office applications, an ability to thrive in an ambiguous environment, and passion for continuous improvement through collaboration and teamwork. A bachelor's degree is required. About the teamFulfillment Recruitment and Development (FR&D) supports the virtuous cycle of increasing US 3P marketplace selection. Our vision is to identify blockers to Prime adoption and help Sellers optimize their fulfillment networks by delivering recommendations at scale. - Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience- 5+ years of inside sales experience- Experience influencing at all levels within an organization, particularly at the executive level- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $62,100/year in our lowest geographic market up to $132,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Account Representative III, Seller Growth Program

Amazon Seller Services ( is seeking a dynamic and motivated Account Executive for the Seller Growth sales development team. We are a fast-growing, e-commerce marketplace business focused on accelerating growth of US domestic 3P Selling Partners into medium and large scale businesses by providing bespoke strategic advice in order to develop their business on the Amazon store.This role will focus on building trust through win-win relationships with 3P Selling Partners to drive engagement and adoption of growth-driving programs. We help accelerate program adoption for key growth opportunities by coaching Sellers on the fundamental building blocks to develop their business long-term on Amazon.com consisting but not limited to Fulfillment by Amazon (FBA), Amazon Advertising, Amazon Brand Registry, etc.Key job responsibilitiesThis individual will work with internal stakeholders and cross-functional teams to create and present compelling Amazon solutions that meet and exceed customer requirements. You will be chartered with managing a strategic sales pipeline to deliver sales results and ensure Seller satisfaction. This individual will be responsible for building relationships with senior and executive level decision-makers to accelerate growth lever adoption.• Deliver the highest level of sales and customer service to our strategic sellers.• Retain and grow revenue from existing. • Utilize Sales CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly quota goals.• Understand and learn about the e-commerce industry and competitive environment including knowledge of competitive product offerings.• This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. Beginning January 2, 2025, the expectation will be five days a week of in office presence with travel as needed.A day in the lifeAbout the teamOur team is dedicated to supporting new members thrive in their career. We have a broad mix of experience and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We strive for an open environment to expand on your strengths while isolating growth opportunities in order to drive longer term career success.- Experience positioning and selling innovative solutions to new and existing customers and market segments- Experience with Microsoft Office products and applications- Experience with sales CRM tools such as Salesforce or similar software- Bachelor's degree or equivalent- 5+ years of B2B or enterprise sales with a focus on hunting new business experience- Knowledge of procurement and source to pay processes and solutions or equivalent experience- Experience identifying trends and needs to improve an already closed large-scale technology dealAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $101,800/year in our lowest geographic market up to $176,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

ADC Engineer II, AWS Cryptography and Identity Management (Diplomat Team)

AWS Cryptography and Identity are building and delivering the next generation of cloud computing security. We are innovating new ways of building massively scalable distributed security systems involving identity management, federation, web services security, and much more. We enable our customers to control some of the most sensitive secrets on the Internet.In this role, you will join a team of highly talented engineers operating Cryptography and Identity systems. This is a great opportunity to have direct impact to some of the largest-scaled systems in the world and work with some of the smartest people in the industry, while having a huge impact. A successful systems engineer should be focused on troubleshooting complex system operations, not just on a server level but enterprise wide. You should also have a solid foundation in multiple operating systems, networking and general knowledge of cloud services. You will work with Amazon's largest and most demanding customers to address specific needs across a full suite of services. You will dive deep into technical issues and work diligently to improve the customer experience.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesYou will work with systems and software engineers to create proactive engineering mechanisms that will enable your team to manage the health of a number of distributed specialized Linux server fleets and the software stacks that run on them.You will deploy and monitor the systems and automation to ensure that regional tooling is operating optimally. You will utilize trends and metrics to identify opportunities for improvements within existing frameworks, tools and processes to continuously improve systems.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.- 3+ years of systems administration experience Linux/Unix (Ubuntu, CentOS, RedHat, Solaris etc) in production environments.- 1+ years of experience working with scripting languages.- Experience with DNS, DHCP, SSH, HTTP, TCP/IP and other common network protocols- Current, active US Government Security Clearance of TS/SCI with Polygraph- Working experience and good understanding of the AWS environment, including VPC, EC2, EBS, S3, SQS, Cloud Formation and Lambda.- Proven ability to troubleshoot and identify the root cause of issues.- Experience with maintaining distributed systems and web services- Automation, testing or monitoring framework development- Experience in a 24x7 production environment, esp. one based on LinuxAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,200/year in our lowest geographic market up to $188,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Partnership Manager, Veeqo

Veeqo (veeqo.com) — a startup which was acquired by Amazon in 2021 — is Amazon’s recommended shipping solution for sellers. Our vision is to become the back-office hub for ecommerce sellers, for both their on-Amazon and off-Amazon business. We help sellers manage fulfillment operations across all their online stores, and ship orders to customers at the lowest cost and in the fastest possible time.Veeqo is seeking an Amazon Partnership Manager to drive and manage internal partner relationships to join the partnership team globally. This role is integral to driving warm referrals to our outbound sales team. In this role, you will be responsible for fostering existing relationships with Amazon partner teams, educating on Veeqo benefits and offering. Managing go-to-market strategies with partner teams including: creating educational content, reporting on progress and executing operational steps, such as lead to launch to Seller success through Salesforce management. The Amazon Partnerships Manager will require a deep knowledge of the Selling Partner experience and community as well as strong learn and be curious, invent and simplify, and bias for action. Key job responsibilities1. Strategic Relationship development: develop/maintain/and educate key executive relationships with Amazon team stakeholders2. Develop and implement strategies/content to strengthen internal partnerships3. Create strategic go-to-market plans for internal teams: create tracking mechanisms and build flashes to execute narratives.4. Collaborate with internal teams to educate them about our products and features. Own goals for partner led programs and drive cross-functional collaboration.5. Identify and pursue partnership opportunities outside of existing ones. 6. Track and analyze partnership performance metrics to optimize results.- 3+ years of business development, partnership management, or sourcing new business experience- 3+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- Experience with sales CRM tools such as Salesforce or similar software- Experience in setting up and managing a sales pipeline- Experience interpreting data and making business recommendations- Experience in online advertising or high-tech products/servicesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $74,400/year in our lowest geographic market up to $159,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

AMER Event Productions Venue Production Scheduler I (EP), Event Production, IT Services

The AMER Event Productions Venue Production Scheduler is responsible for scheduling production personnel, related calendaring, and overall staffing support for the team and its customers. They are responsible for ensuring accurate and efficient staffing levels across a diverse portfolio of customer events and complex production operations. The Scheduler ensures necessary staffing assessments and assignments, working across multiple teams, vendors, schedules, and calendars. They work across multiple planning platforms, collaborating with producers and production team stakeholders. The Scheduler works with multiple third-party labor providers, ensuring necessary team coverage of production-specific event roles. They support the greater production team, scheduling necessary production equipment transfers with transportation vendors.Key job responsibilities• Evangelizes team standard operating procedures• Manages related personnel permissions, badging, and on-site security access requirements• Acts as an escalation point for over hire and contracted labor, overseeing day of staffing schedules• Coordinates to ensure necessary labor resources are available, on time, and within budget• Manages pre-show onboarding and instruction, including any post-show follow up• Communicates and updates any requested changes, working cross-team with stakeholders• Troubleshoots and communicates any scheduling challenges to appropriate stakeholders• Manages event staffing budgets, ensuring expenses are within allocated budgets• Schedules equipment transportation across venues and studios• Works to improve processes and procedures to enhance efficiency and effectiveness• Builds and maintains strong relationships with partner groups, vendors, and stakeholders• Reviews post-event reporting to assess areas of improvement and deliver updates to SOP• Reviews and provides role specific data and metrics for weekly reporting• Works on team related programmatic initiatives• Stays current with industry trends and best practicesA day in the lifeThis scheduler will keep a weekly schedule of work with the onsite Venue Operations management team and producers to plan for and execute the events, coordinate additional staffing with third party vendors, and communicate regularly with the rest of the team members to stay connected to the overall team and event status.About the teamEvent Productions Venue Operations team is of made up of Producers, schedulers, coordinators, Production Engineers and System Engineers that work daily to plan and execute each event within venues for internal Amazon customers.- 2+ years of program or project management experience- 1+ years of industry work experience- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience working cross functionally with tech and non-tech teams- Bachelor's degree or equivalent- Experience in requirement gathering and ability to write clear and detailed requirement document- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organizationAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

AMER Venue Systems Admin Engineer II (EP), Event Productions , IT Services

AMER Venue Systems Admin Engineer II, Event Productions (EP)This role is responsible for overseeing the programmatic health, and maintenance of production systems for Event Production Venues, leading the engineering team on delivering on annual goals and operational projects, as well as supporting the deployment and delivery of live event production sites across AMER. This is an exciting opportunity to work alongside company leadership, supporting high-impact events through system engineering operations and deployments throughout AMER.Key job responsibilitiesKey Responsibilities: •Lead System Engineering programmatic scrum meetings for project burndown Ensure the maintained health and success of all production equipment in AMER venues • Seek end-user feedback to ensure workflow and function of production equipment and software ensures team success within these production environments • Lead system engineering program to continually improve and retrofit live production systems that enable high-quality, efficient operations and meet high customer demand • Scale designs in partnership with cross-functional teams • Receive commissioned systems for upcoming deployments • Read and annotate architectural and construction drawings • Right-size and maintain the venue vision throughout system engineering projects• Receive commissioning from User Acceptance Testing through venue launch• Track, maintain, and communicate against systems engineering project delivery timelines • Maintain and update project system documentation• Create project standards documentation, including operational SOPs, functional drawing sets, project configuration and code files • Conduct research, develop test plans, and evaluate emerging technologies in the broadcast space • Proactively engage with operational teams to pursue process improvements • Follow and implement system engineering team standard operating procedures • Participate in new hire onboarding and development plans • Review programmatic team-related data and metrics • Improve communication across teams and services • Participate in System Engineering project planning for venue productions • Build and maintain strong relationships with partner groups and stakeholders • Ensure industry best practices are followed with a safety-first mindsetRequirements: • Strong background in audio, video, and lighting system design deployment • Deep systems knowledge of live and studio production engineering • Excellent organizational and interpersonal skills • Ability to think big and deliver results that raise the bar for customers • Strong focus and drive to constantly improve the customer experience • Ability to maintain focus across multiple projects while continuously improving the product • Professional communication skills with internal and external partner teams • Willingness and ability to travel up to 35% of the timeA day in the lifeA day in the life The Venue Systems Admin Engineer will give clear direction through communications to team members on-site and in remote locations, effectively lead meetings driving progress for intended results, and supports overall Event Productions to meet organizational goals and serve customers at a bar raising quality.About the teamEvent Productions Large Production Venue team of engineers and system engineers work daily with the installed production equipment, helping to plan and execute each event within the space for internal Amazon customers.Bachelor’s degree in electrical engineering, IT, computer science, or equivalent 5+ years of influencing and motivating a team of technical professionals across multiple locations to achieve goals5+ years with video over IP technologies including SMPTE 2110, PTP, and NMOS 5+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) 8+ years in event production / broadcast television / entertainment / theatre production environment Ability to develop team members to troubleshoot audio/video signals in traditional SDI and IP ST 2110 environments Demonstrated ability to manage complex calendaring systems, inventory databases, including related metrics Demonstrated experience with system engineering management and familiarity with industry best practices and emerging technologies Understanding of venue and studio technologies such as video walls, cameras, VR, and lighting Ability to adjust work schedule to business needs, including occasional travel up to 40%* 2 - 4 year degree in A/V, technical theatre or related field, or equivalent experience.* Knowledge of Paradigm systems.* Knowledge of Ross Video Systems* Knowledge of Vectorworks or similar design software Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

AML and Account Compliance Program Manager, Americas Account Compliance

The goal of the Americas Account Compliance team is to implement effective controls to ensure regulatory compliance while continuously improving the customer experience. We are expanding our team and seeking a dynamic candidate to drive our AML and customer experience initiatives while maintaining an optimal SX as we grow.The AML and Account Compliance Program Manager will be responsible for overseeing the expansion and enhancement of the organization's anti-money laundering (AML) program and compliance program as the business grows and evolves. The role also includes oversight of controls under Canada’s federal anti-money laundering and terrorism financing (“AML/TF”) regime, INFORM Consumers Act (for US customers) as well as oversight of tax compliance and other seller experience initiatives for the Americas. This role involves developing and implementing AML-related risks and compliance requirements across new products, services, markets, and channels while also emphasizing on best in class customer experience. The manager will work closely with compliance, risk, operations, and technology teams to ensure the AML program keeps pace with evolving business needs and regulatory requirements.Key job responsibilities• Develop and execute a comprehensive strategy to extend the organization's AML compliance framework in alignment with business objectives and regulatory expectations• Collaborate with business leaders to understand emerging compliance risks and requirements associated with new initiatives and develop appropriate AML mitigations• Continuously develop and enhance the tax compliance and seller experience processes and controls for sellers in the Americas• Own the design and implementation of enhancements to AML customer due diligence, reporting capabilities, and overall SX• Oversee the development and deployment of new AML-related technologies, tools, and data sources• Establish AML policies, procedures, and training programs to support the expansion of the compliance framework• Manage AML-related projects, including resource planning, budgeting, and stakeholder communication• Provide strategic guidance and subject matter expertise to cross-functional teams on AML compliance matters• Report on the performance, initiatives, and ongoing enhancements of the AML program to senior management and the board of directorsAbout the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.- 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience establishing successful partnerships with internal and external teams to execute tactical initiatives or equivalent- Experience in program requirements definition, together with data and metrics leveraging to drive improvements- Experience with AML-related technologies, data analytics, and automation- Experience with SQL and Excel- 3+ years of program or project management experience- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Apple Support College Program At Home Advisor - University of Texas Arlington

At Apple, we believe that dedication, a fun environment, creativity and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a huge impact with our customers. Building this environment starts with you!If you're a problem solver who easily connects with others, helps friends and family troubleshoot issues and are curious about why things work the way they do, you could be the next Apple Support College Advisor. Our Advisors thoughtfully engage with customers, explaining step-by-step solutions with patience and an approach tailored to each individual customer. They help fix technical issues while providing an incredible customer experience! ...

Applied Scientist , Cloud Operations

The Automated Reasoning Group in AWS Cloud Operations is looking for an Applied Scientist to work on the intersection of Artificial Intelligence and program analysis to automate the management of cloud compute resources, with an initial view towards reactive, incident-driven remediation, and a longer-term view towards preventative action taken. You will be part of a larger organization that develops tooling for managing a full range of cloud resources with an application-centric view.Each day, hundreds of thousands of developers make billions of transactions worldwide on AWS. They harness the power of the cloud to enable innovative applications, websites, and businesses. Using automated reasoning technology and mathematical proofs, AWS allows customers to answer questions about security, availability, durability, and functional correctness. We call this provable security, absolute assurance in security of the cloud and in the cloud. the teamYou will be working with a team of automated reasoning specialists as well as software development engineers. We develop automated tools and techniques for code synthesis and analysis.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.- PhD, or Master's degree- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing- 3+ years of building models for business application experience- Experience in professional software developmentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

AR/O2C Program Lead, FinOps - Order To Cash (O2C)/Accounts Receivable (AR)

Amazon Web Services (AWS) seeks a AR/O2C Program Lead (PL) as a member of the AWS Financial Operations (FinOps), Order-to-Cash (O2C) team. The Program Lead role will be responsible for influencing AWS cash flow by actively managing and improving the policies, processes and tools that drive the O2C work streams. Key job responsibilitiesThe Program Lead works with internal stakeholders and customers to identify highest added-value opportunities to drive free-cash flow and at the same time optimize customer experience. The role requires superior analytical skills and the ability to effectively communicate.A successful candidate will be eager to invent and simplify process, procedures and tools used to measure, analyze and report. They will be able to create or distill large ideas and transform them into projects, partnering with cross-functional teams. The candidate will also feel comfortable documenting and presenting new projects and strategies to senior leadership and secure their buy in.A day in the lifeDiving deep into nuances of AWS billing, cash collection and customer payment experience and creating the mid to long term vision for these areas will represent the bulk of your time. You will be a trusted advisor for different functions with Amazon AWS Finance Operations, but also Accounting, Finance, Sales and Customer Support teams. Your vision and bias for particular approach and solutions will prescribe the marching orders of various teams contributing to AWS cash flow management.About the team• Reporting and forecasting of FP&A responsibilities including financial analysis, forecasting, goal setting, modeling and monthly reporting• Work directly with business leaders and cross-functional teams to present results of ad hoc business and statistical analysis and recommendations to senior management for optimal decision making• Develop and automate reporting of key performance metrics and analysis to achieve business goals• Establish and advance policies/procedures to increase efficiencies and improve customer experience• Define, create, improve and maintain reporting methodologies using tools such as Excel and SQL.- 5+ years of tax, finance or a related analytical field experience- 5+ years of Accounts Receivable or Account Payable experience- 5+ years of applying key financial performance indicators (KPIs) to analyses experience- 5+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of creating process improvements with automation and analysis experience- 5+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- Experience communicating results to senior leadership- Experience performing ad hoc analysis using advanced Excel- MBA, or CPA- Experience in creating process improvements with automation and analysis- Ability to work independently and self-motivate in a fast-paced and rapidly changing environment with competing deadlines.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Associate, Quality Services, DS2

An Associate, Quality Services owns manual execution of documented set of task instructions for a list of components or features of a product, as per the defined productivity and quality targets, agreed SLA and adhere to processesKey job responsibilities· Gain understanding of the application test procedures and how to use applicable software and tools.· Execute test instructions and report test results accurately and promptly.· Report any deviations observed· Understand any changes in test instructions related to their assigned work· Follow defined processes to perform assigned workA day in the lifeQuality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processesAbout the teamQuality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support- - Understanding Software testing- - Ability to complete assigned tasks accurately and promptly- - Experience with testing consumer devicesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Assurance Consultant, AWS Security Assurance Services

The Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.The AWS Security Assurance Services team works with our largest enterprise customers to operationalize the shared responsibility model as they migrate to the cloud. Are you a Governance, Risk, and Compliance leader who can address the challenges of migrating systems and workloads to the cloud? Are you skilled at helping executives address their enterprise risk management requirements using highly scalable computing architectures?The AWS Security Assurance Service team, within GSS, is seeking a talented Assurance Consultant to help the expansion of the Security Assurance practice and educate our customers on how our product-led, people-powered services helps operate their business securely on AWS while also demonstrating assurance that compliance objectives can be achieved. This is an exciting opportunity to contribute at the intersection of cloud, cyber security, and compliance. You will have the opportunity to work with multiple lines of business, and learn from (and contribute to) a variety of security and compliance use cases. This is a customer facing role where success is measured by helping enable our customers in moving their workloads and regulated data into the cloud by addressing specific risk, regulatory, and compliance requirements.We are looking for an innovative security/compliance professional who has the ability to handle a wide range of compliance requirements, is willing to dive in to the details, can translate those requirements into scalable solutions, and is able to communicate at all levels within an organization.Key job responsibilities- Expertise – Delivers in teams that include Amazonians, partners, and customers to enhance security assurance and compliance programs- Solutions - Work with a team to define innovative compliance and risk management approaches to customers that help the customer understand how to move sensitive workloads onto the cloud faster.- Delivery – Engagements will require working to resolve security assurance questions and to understand how to manage risk and achieve compliance while operating in the AWS Cloud through deep dive discussions, strategic presentations/recommendations, and hands on demonstrations of automating compliance in the AWS environment.- Insights - Work with AWS engineering, support and business teams to convey partner and customer feedback as input to AWS technology roadmaps.- Ability to travel to customer sites as needed.About the teamAWS Security Assurance Services LLC, a PCI-QSAC (Payment Card Industry-Qualified Security Assessor company) and HITRUST External Assessor Firm, is a team of industry certified assessors, helping our customers achieve, maintain, and automate compliance in the cloud by tying together applicable audit standards to AWS service specific features and functionality.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 5+ years experience in IT security, compliance and risk management, data privacy, or security controls.- 2+ years experience advising customers on architectures meeting NIST-based industry standards such as NIST 800-53, FedRAMP, NIST 800-171, and CMMC.- 2+ years experience with enterprise risk management methods and techniques to drive successful outcomes in a global enterprise environment.- Bachelor's Degree in Computer Science, Information Systems Management, Information Security or equivalent experience required.- Experience in performing security assessments and information system audits of network, operating systems, application security, as well as auditing IT processes.- Clear understanding of Agile, CI/CD, DevOps approach and how they impact risk management and compliance.- Audit certification such as Certified Information System Auditor (CISA)- CMMC certification such as CMMC-RP- Demonstrated ability to think strategically about business, product, and technical challenges.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Automation Systems Specialist, Global Field Operations (GFO) Automation Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS Outposts provide fully managed AWS infrastructure and services to customers in their on-premises data centers. Customers around the world – from financial institutions, manufacturers, production studios, and telecom providers – will now be able to use the power of AWS on-premises and build applications with the same APIs, services, and hardware as they use in the AWS cloud to virtually any data center, co-location space, or on-premises facility. From autonomous vehicle operations to automated industrial environments, AWS Outposts will enable customers to deliver new experiences to end-users as well as re-architect their legacy applications.Who We AreWe are looking for a talented Salesforce Developer who enjoys working on challenging, high impact problems. You would design world-class Salesforce applications for our evolving requirements. As a Salesforce developer, you will be responsible for defining the designs and building solutions within Global Field Operations (GFO) Salesforce platform. You will apply both business and technical acumen in a fast-paced, ambiguous, and innovative environment. The right candidate will possess the ability to understand business requirements and processes, and translate these into innovative solutions that are highly usable and scalable. The ideal candidate should also possess a natural curiosity and sharp analytical skills. If you enjoy dealing with high ambiguity, complexity and broad scope that will be at the epicenter of our initiative, come join us! Key job responsibilities* As a Salesforce architect and developer:* Own end-to-end architecture, design, development, security, best practices, CI/CD, and testing* Design and deploy solutions using Force.com, VisualForce, APEX, Lightning Web Components, Web Services, and APIs* Develop, test, and document custom implementations, integrations, and data migrations* Adhere to coding standards, participate in reviews, and maintain application security* Provide expertise on configuration vs. coding vs. off-the-shelf products* Support integrations across Salesforce ecosystem and cloud technologies like AWS* Collaborate with product owners to deliver tailored, value-driven solutions* Translate requirements into well-architecture solutions* Participate in technical design sessions and documentation* Identify innovative ways to leverage Salesforce for process improvement* Maintain technical documentation and provide user training* Communicate status, risks, and mitigations to maintain timelines* Serve as tech lead for external consultant projects when neededAbout the teamAWS Global Field Operations deploys innovative edge solutions worldwide. AWS, the leading cloud platform, powers businesses from startups to global corporations. We value diversity and encourage all candidates to apply, regardless of traditional qualifications. Work-life harmony is prioritized, with flexibility as a key cultural element. Our team supports new members through mentorship and knowledge sharing, focusing on career growth and skill development. We balance technical and soft skills, aiming to challenge the status quo and innovate for our customers in a fast-paced, global environment.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Proficient in MYSQL, Apex, JavaScript, Native, VisualForce, IAM, Lambda, SNS, SQS, and API gateway.- Active Salesforce CertificationsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

AWS Global Cash App Lead, Global Accounts Receivable - Cash Application

Are you passionate around developing new and innovative processes that combine finance, operations excellence and technology to drive improvement? Have you led large cross-functional projects to increase efficiency and accuracy and reduce waste? If so, the Finance Operations team is the place for you. Our priority is to identify, scope, and deliver upstream systems and process improvements which reduce operating expense, increase free cash flow, improve customer experience and establish first pass yield process efficiencies.The Global Accounts Receivable (GAR) team is seeking a passionate and energetic Cash Application expert to help achieve our vision to provide world-class Order-to-Cash (O2C) experience to our internal and external customers in support of Amazon’s journey to become earth’s most customer-centric company. The AWS Global Cash App Lead must be strategic and detail oriented, have strong accounting and finance skills, robust interpersonal and influencing skills, strong organizational and project management skills, and the ability to gather business and technical requirements across global teams to drive systems and change management processes. This person will need to roll up his/her sleeves, work independently, and have an extremely high level of ownership and ability to dive deep.This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.Responsibilities include:* Standardize and improve processes across all sites to align teams to a Global Standard Operating Procedure (SOP).*Resolve cash app escalations promptly to maintain customer satisfaction and maintain AWS financial integrity. Identify prevention measures to eliminate gaps within cash processes.* Conduct deep dives and audits of cash app processes to identify improvement areas, and provide feedback for goal achievement.* Collaborate with training team to build and maintain training infrastructure, facilitating efficient onboarding for new hires and consistent skill development for current cash analysts across all sites.* Collaborate with Launch and Tech teams for new product or SOR launches impacting cash application systems.* Collaborate with tech teams to review, prioritize, and develop system enhancement requests for cash application systems to resolve critical cash application pain points. - 5+ years of tax, finance or a related analytical field experience- 5+ years of Accounts Receivable or Account Payable experience- 5+ years of applying key financial performance indicators (KPIs) to analyses experience- 5+ years of building financial and operational reports/data sets that inform business decision-making experience- 5+ years of creating process improvements with automation and analysis experience- Bachelor's degree- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPAAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

AWS Sr. Account Manager, Commercial , Sr. Account Manager, SMB Sales

Amazon Web Services (“AWS”) is the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure.ATTENTION: This role is only available in the cities listed, in order to meet with customers and utilize our office space on a hybrid basis. You must be located in the greater area or be willing to relocate there.Key job responsibilitiesUtilize your technical sales background to strategically engage at the CXO level as well as with software developers and IT architects. Develop and execute against a fast moving territory coverage plan and consistently deliver on quarterly revenue targets. Seeking a self-starter to drive business outcomes for our customers. - Drive revenue and increase market share in a defined set of accounts. - Meet or exceed quarterly revenue targets. - Develop and execute a plan to grow the AWS footprint within your set of accounts. - Manage numerous accounts concurrently & strategically. - Create & articulate compelling value propositions around AWS services. - Accelerate customer adoption through well-developed sales engagements and successful go-to-market strategy to achieve customer outcomes. - Maintain a robust sales pipeline. - Work with partners to extend reach & drive adoption. - Ensure customer satisfaction.A day in the lifeBe a critical part of a team focused on increasing adoption of Amazon Web Services by developing a set of existing customers. As a Commercial Account Manager at AWS, you will have the exciting opportunity to directly impact the growth and shape of emerging technologies. Your responsibilities will include driving revenue, adoption, and market saturation in our largest and fastest growing mid & small market accounts. Early and continued cloud adoption is critical in enabling these customers to innovate at scale.About the teamCommercial is a team of Field Sellers, made up of 150+ Account Managers and 350+ cross functional team members in the United States, who work toward the collective goal of solving challenges and innovating new ways to enable our customers to achieve their desired outcomes for their customers. If it hasn't been done before, we are the team to prove it's possible. We are at the forefront of emerging technology that may seem unimaginable now, but will be tomorrow's standard.Inclusive Team Culture: Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Mentorship & Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Work/Life Balance: Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.- 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience- A technical background in engineering, computer science, or MIS a plus.- Experience driving new business within net new and existing customers, engaging at the C-suite level- Strong verbal and written communication skills.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Billing Compliance Analyst, Amazon Dedicated Cloud Invoicing Team

Do you have a passion for supporting a customer’s mission? Do you enjoy financial analysis and connecting the dots between people, process, and tools? If so, come join a diverse group of individuals with a similar passion, focused on ensuring that AWS delivers on contractual invoicing requirements in support of AWS customer missions. The Amazon Dedicated Cloud (ADC) Invoicing team is looking for a new Billing Compliance Analyst (BCA) to support various AWS Public Sector customers. This role will support the end to end invoicing process for critical public sector contracts. The role will assist in the implementation of processes and controls in order to reduce risk. A successful candidate for this role must demonstrate strong analytical skills, organization and attention to detail, and ability to coordinate multiple requirements across stakeholders.The ADC Invoicing team is responsible for submitting invoices and ensuring compliance with public sector invoicing obligations in the ADC regions. General responsibilities include (i) generating and submitting monthly invoicing (ii) performing contract funding analysis (iii) resolving customer questions and concerns and (iv) implementing process improvement. The Billing Compliance Analyst will review and identify pricing obligations and risks within public sector contracts, and establish the strategy to mitigate any risks. The Billing Compliance Analyst role requires knowledge of both federal finance and contracting as they regularly engage both with internal AWS teams and the customers to support the design of process and technical solutions to ensure invoicing compliance. This role is for an individual who appreciates the consistency of monthly invoicing but enjoys the challenge of actively looking for process or feature gaps to fix, and loves designing solutions (a builder at heart). If this sounds like you, we would love for you to apply!This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilitiesKey Responsibilities Include, but are not limited to:- Support all aspects of monthly billing and invoicing for assigned customer- Respond and resolve billing-related discrepancies and questions- Extract raw usage and financial data from business databases and data warehouse- Perform analytics to produce meaningful reports that enable decision making- Collaborate with internal AWS groups to ensure funding and financials are in line with customer requirements- Create methods for automating financial reporting and data analysis to enhance efficiency- Consult with manager to ensure that financial adjustments are made in accordance with program changes- Respond to data calls and inquiries from the program management office and services teams- Work with stakeholders to ensure timely and accurate tracking of accountsAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - Bachelor's degree or equivalent- Experience using data and metrics to determine and drive improvements- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- 3+ years of experience in the areas of finance, business management and/or federal contracting in mid-to-large scale global Sales Organization- Current, active US Government Security Clearance of TS/SCI with Polygraph- Experience working cross functionally with tech and non-tech teams- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Understanding of government acquisitions and finance along with applicable mandates and polices that govern the processAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Business Development Manager, AWS Cloud Intelligence - WWPS

Join a team of cloud experts focused on uncovering and articulating advantages for AWS Customers!The AWS Cloud Intelligence team is a specialty services organization that provides cloud compete expertise globally. We are subject matter experts (SMEs) covering top and emerging competitors, key domains, and industry segments. Cloud Intelligence enables field teams to help their customers quickly by removing both business and technical blockers in the sales cycle. We advise account teams and their customers through at scale content, gather and analyze insights surrounding comparable cloud providers, and highlight product and position gaps that our customers are experiencing to continuously improve AWS’ overall value proposition. In addition to on-demand self-service resources, the CI team provides targeted support for specific competitive opportunities through one-to-one customer engagements. This team hires SAs and BDMs who are SMEs in one or more public clouds to advise AWS field teams on the best strategies to develop compelling business cases to support customers co-existing and partnering with competing public cloud services.As a Cloud Intelligence Field BDM, you will be a strategic partner to the AWS WWPS field sales team. You will help customers understand why AWS is the best cloud partner for their business. You will coach sales teams on how to amplify AWS strengths and create differentiation strategies. As a strategic partner to sales and external customers, you will identify emerging signals and best practices, to serve the broader organization. This position blends business and technology skillsets. Cloud Intelligence Field BDMs drive complex engagements and interact with executive audiences. They also have technical competence that enables them to analyze AWS and other cloud providers. Candidates must have the capability to craft and convey compelling value propositions, and to communicate concepts and stories effectively.We are looking for experience in one or more of the following: market or competitive intelligence, WWPS sales, business value engineering, sales enablement, sales coaching, and customer-facing technology sales experience. The ability to successfully differentiate cloud services in competitive market segments is key. Key job responsibilities• Develop scalable competitive strategies to enable winning key strategic deals. • Support, coach, and develop large deal closing capability. • Be the go-to resource for an AWS field sales segment and sales leadership for AWS differentiation. • Leverage excellent communication skills to articulate the business value of AWS value propositions, working backwards from our customers strategic objectives. • Demonstrate the ability to earn trust with and influence C-level executives in customer organizations and within AWS. • Support strategic, in-person workshops (this position will require travel). • Develop and share cloud adoption trends and blockers across the cloud ecosystem. • Enable and upskill field teams through development of field-friendly content, and delivery of trainings. • Track signals and identify opportunities, in order to provide Cloud Intelligence with insight to improve offerings. • Influence internal stakeholders on market realities, with the objective to further differentiate AWS’s value.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team Culture: Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please Bachelor's degree or equivalent- Experience using data and metrics to determine and drive improvements- Experience in business development, partner development, sales or alliances managementAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $177,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Business Development/Capture Manager- Amazon Business Federal

Come be a part of a rapidly expanding $35B global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations re-imagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.Key job responsibilities• Define and execute on a contracted spend market development plan and ensure it's in line with the Amazon Business strategic direction, in partnership with key internal stakeholders (e.g. sales teams, service teams, marketing, partner team, contracts, legal, support, etc.).• Define and size segments, identify and engage key customers, and identify and engage key partners including defense contractors and system integrators to formulate deal strategy.• Support business development pipeline by engaging with key prospects and partners.• Understand the technical requirements of our customers and work closely with the internal development teams to guide the direction of our product offerings to meet customer mission requirements.• Understand the use of Salesforce.com and other internal Amazon systems.• Present business reviews to the senior management team regarding progress and roadblocks to expanding planned/contracted/RFX spend across the Federal market.A day in the lifeIn this role, you will identify opportunities for US Federal customers and their contractor community to adopt Amazon Business as a capability that promotes competition with every purchase, and highlight credentialed (small, women owned, veteran, AbilityOne, etc.) sellers and their products. Daily focus will be on identifying opportunities and driving pipeline with both the US Federal Program and Prime Contractors and their sub-contractors.- 5+ years of developing, negotiating and executing business agreements experience- Experience in a professional field or military- Bachelor's degree- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience interpreting data and making business recommendations- Experience identifying, negotiating, and executing complex legal agreements- Experience developing strategies that influence leadership decisions at the organizational levelAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Business Intelligence Manager, Global Risk Intelligence

The Intelligent Talent Acquisition (ITA) organization develops data solutions for all aspects of hiring across Amazon. Joining ITA is your opportunity to make an impact across multiple layers of the company and the workforce. Amazon’s mission is to be the most customer centric company in the world and ITA supports our Talent Acquisition (TA) organization of the mission by hiring hundreds of thousands of hourly associates and corporate employees across multiple types of roles and businesses. The Global Risk Intelligence team (GRI) provides the data, science, and tools to support hiring over 1MM hourly associates every year, ensuring Amazon is able to meet it’s delivery speed goals, as well as helping choose new locations for Amazon logistics buildings. We are looking for an experienced Business Intelligence Manager to work with our engineers and leadership team. The ideal candidate will have a natural curiosity about solving problems, identifying the right metrics to inspect the business, and to help leaders make great data driven decisions. You will work with a highly collaborative team, and have direct influence over analytical roadmaps, establishment of key performance metrics, dashboards and report development. You’ll be responsible for working with senior leadership to provide analytics to build predictive modeling and insights into Workforce Staffing's Site Selection and Fill Risk Management use cases. Successful attributes include: effective communicator and leader of various levels and audiences, the capacity to remain flexible and adept at learning new tools, and the facility to implement new systems within a team atmosphere.Our environment is deadline driven and fast paced and therefore requires detail-oriented individuals comfortable interacting or working with multiple teams (business and technical). As you further your career as a Business Intelligence Manager, you will focus on improving corporate reporting frameworks and data visualization. You will build capacity solutions for the growing managed businesses. You will solve real world problems and build metrics and business cases to improve decision making. Key job responsibilities* Centralize reporting and synthesize insights to deliver predictive insights and recommendations for optimization.* Build solutions and drive strategies for organizational wide operational excellence and operational programs to evolve day to day reporting mechanisms* Work with teams from across Amazon to improve data quality within their respective products and platforms* Work with software developers / data engineers to improve data quality and drive operational excellence for data ingestion, transformation and publication to ensure confidence in the systems we build.* Champion and actively develop a data-centric approach, acting as coach, mentor, champion and in-house expert within the WFI team* Be a “do-er” as well as a leader* Be a data and analytics expert that your team can turn to for assistance. Be able to produce individual analytics and guide individual contributors across the team.- 7+ years of business intelligence and analytics experience- 5+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience- 5+ years of data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding experience- Experience with ETL- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning software- 3+ years of quantitative and qualitative data science/business intelligence with significant business impact experience- 4+ years of working with very large data warehousing environment experience- 10+ years of data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Business Operations Manager, Business Operations and Advisory

The Worldwide Public Sector Business Operations team supporting AWS US Federal Professional Services (ProServe) is seeking an experienced, self-directed Business Operations Manager with strong operational, organizational, financial acumen, collaboration, federal government contracting, and communication skills to support the strategic and analytical needs of the growing US team. This is a high business impact role for a candidate who is passionate about driving operational excellence to maximize goal attainment across the business.Key job responsibilitiesTrusted Advisor to Leadership• Provide strategic guidance to ProServe Business Leaders, bringing deep knowledge of business operations and proven execution of implementing best practices.• Provide data-driven insights on Key Performance Indicators (KPI) and standardized business metrics. Manage dashboards, regional reports and executive review documents, providing insights and partnership with our leaders to help look around the corner and plan for the future.• Lead and review the end-to-end execution of annual planning process which includes, bookings, revenue, headcount, utilization and goal planning.• Establish baseline metrics/reports to support the development of new practices and goals, as necessary.Business Management and Analytics• Stakeholder management; act as a business partner to Professional Services leadership team and executives, providing insights to help shape the strategy of the business. Be comfortable with leading difficult conversations as needed, having backbone to respectfully challenge leaders to ensure they are doing what is best for the business and its people.• Lead business reviews, including pipeline and engagement hygiene inspection and deep dive analysis into gaps to goal; support strategies and initiatives to build and measure overall business health• Implement, monitor and analyze success metrics and drive predictability in our operations, with an analytical mindset and technical skills.• Act as point of contact and subject matter expert on the business, providing guidance and serving as a secondary escalation point for the ProServe Sales and Delivery team members and business partners across US WWPS.• Business planning; establish business rhythm and cadence, leading meetings through deliverables, outcomes and actions. Own agenda development and track follow-up actions and influence leaders to complete forward looking business plans.• Analytics; establish baseline metrics and analytics, collaborate with leadership team to track and report all key performance indicators against annual, quarterly and monthly goals. Establish and maintain management dashboards, regional reports, and executive review documents that will drive business outcomes and strive for operational excellence.• Program Management; cross collaborate with technical and non-technical departments to drive innovation in processes and tools.This position requires that the candidate selected be a US Citizen and must currently possess an active Top Secret (TS/SCI) security clearance.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing ouruniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better- rounded professional.- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field- 5+ years of Microsoft Excel experience- Experience with sales CRM tools such as Salesforce or similar software- Experience defining, refining and implementing sales processes, procedures and policies or equivalent- Familiarity with Public Sector and knowledge of government acquisitions along with applicable mandates and polices that govern the process- Current, active US Government Security Clearance of Top Secret (TS/SCI)- 5+ years of finance, business management and sales operations experience- Experience working within a high-growth, technology company- MBA with concentration in Business or Finance- Strong verbal and written communications skills, and the ability to work effectively across internal and external organizations.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.