Employee Relations Manager (ERM) – AWS, SMGS, Global Corporate Employee Relations (GCER)

The Global Corporate Employee Relations (GCER) team at Amazon is seeking an Employee Relations Manager to support the Amazon Web Services Sales, Marketing and Global Support (AWS, SMGS) teams. The position requires an individual who has significant employee relations experience, deep subject matter expertise, and strong leadership, communication and interpersonal skills. These competencies will enable the individual to work both independently to successfully manage a broad spectrum of ER issues and with employees and partners across Amazon’s wide geographic and cultural scope.The central objective of the Global Corporate Employee Relations at Amazon team is to ensure our organization’s treatment of every employee is fair, respectful, and consistent with our core business values, policies and objectives as we Strive to be Earth’s Best Employer. To support that mission, this position’s responsibilities fall into proactive and reactive categories. Reactive responsibilities include leading the response to critical ER/LR issues, both individually and/or through a team. These matters are highly sensitive and typically must be successfully completed with limited time, such as conducting workplace investigations and advising on challenging employee situations. The Employee Relations Manager – AWS, SMGS will also lead crisis-oriented responses, including de-escalating and resolving workplace issues and managing ER/LR escalations from senior business leadership, PXT, and/or legal stakeholders. When questions or concerns arise either 1/within the LR space or 2/in ER/LR matters outside of North America, the Manager works closely with their ER and LR peers to gather subject matter expertise, compile data and insights, and swiftly partner to provide strategy, guidance, and support to PXT leadership and the business.The position reports to the Director, Global Corporate Employee Relations, AWS, SMGS. This is a full-time position that could require significant travel, up to ~30% of the time over the course of the year.Key job responsibilitiesBalancing time between reactive/crisis-response matters and proactive work is a critical component for success in the position. The individual will also lead the design, development and execution of proactive initiatives that improve the employee experience. Examples may include:• Analyzing, diagnosing, designing, and revising people programs, policies, and practices to drive and sustain positive employee relations and best practices in partnership with PXT and the business • Designing mechanisms to collect and analyze multiple levels of employee feedback and insights• Deep diving data and metrics from multiple inputs to draft and deliver regular reporting and recommendations to senior PXT partners and business leaders• Working directly with employees at all levels to identify, address and resolve concerns through conflict resolution and one-on-one coaching• Designing and conducting positive employee relations trainings and other capability building initiatives• Seven (7) years direct experience in employee relations, human resources or employment/labor law with an emphasis on employee relations work• Bachelor’s degree required; advanced degree, law degree, or other specialized training in labor/employee relations a significant plus • Experience working with and applying employment & labor laws throughout the United States• Experience coaching, consulting and advising employees, PXT and business stakeholders• Experience managing conflict resolution in the workplace• Experience analyzing complex data sets, developing recommendations based on those analyses, and influencing action by PXT and/or business leaders• Technically proficient in MS Word, Outlook, Excel, and PowerPoint• Sound judgment and decision-making, deploying emotional intelligence in every interaction with our employee base • Strong interpersonal and persuasion skills, enabling the individual to establish productive partnerships and work collaboratively across multiple management levels and personalities to influence senior leadership, stakeholders, peers and employees at all levels across a large, dispersed and culturally diverse organization• Labor Relations knowledge and experience is a significant plus• Outstanding written communication skills and the ability to independently develop effective executive level messaging, reports and presentations• Proven problem solving and analytical skills in a highly ambiguous environment with the capacity to work autonomously to simultaneously manage competing priorities • Experience working with quantitative and qualitative data to identify root causes, recognize patterns, and develop creative, innovative solutions for complex problems• Ability to effectively lead and demonstrate high judgement through stressful situations and times of changing priorities • Acts with sense of urgency, a bias for action, and with a desire to thrive in a dynamically growing environment• Highly motivated, confident, resilient, thoughtful, proactive and intellectually curious• Ability to handle confidential and sensitive information with extreme discretionAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,600/year in our lowest geographic market up to $205,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Engagement Manager, AWS Professional Services, Non-Profit focus

AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other vendors to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholders capabilities and increasing cloud adoption.Key job responsibilitiesYou will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” In this role, you will love what you do and instinctively know how to make work fun. You will be willing to take on any challenge and make a significant impact for your customer.You will enjoy working with Nonprofit customers to help them envision transformational cloud initiatives. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers.You will deliver business objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules, team goals, defining success criteria and project milestones, and budgets.You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.You have business and financial acumen to manage the scope, timeline, and budget of each individual project.You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. - 5+ yrs of customer-facing, large scale IT implementation consulting experience. - 3+ yrs of experience with software development life cycle (SDLC) and Agile/iterative methodologies required - Demonstrated experience with IT compliance and risk management requirements (eg. security, privacy, SOX, HIPAA etc.) - BS level technical degree or equivalent experience - Has at least one active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2) - AWS Experience and Certifications - Managed technical projects consisting of 4 or more people totaling over $500,000 budget - Managed and delivered IT engagements for a Fortune 100 company. - Has presented to C-level executives (CIO, CEO, CTO, CISO, etc.) as well as to technical subject matter experts. - 2+ years’ experience working as a Scrum Master across multiple cross-functional teamsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Enterprise Service Manager , Professional Services Healthcare & Life Science

Are you interested in working with the largest global organizations in the world as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology excite you?The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESM) for its Healthcare and Life Science business that can manage the working relationship with global organizations, develop a long term Professional Services strategy and execute that strategy within those accounts. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:* Long term development of Customer vision and strategy * Has led capture and proposal management for large, transformational programs* Has shaped, negotiated, and won statement of work (SOWs) for consulting/ professional services* Engage with customers to understand their business drivers and customer portfolio * Identify & develop specific opportunities and supporting business cases * Demand creation, deal shaping, including estimations and deal pricing * Identifying and positioning appropriate contracts for Opportunities * Contract negotiations & follow on for SOW signature * Identify potential opportunity & delivery risks, and define Mitigation plan for such risks & issues * Providing Executive Oversight for delivery of projects in account, ensuring high quality delivery * Leading innovation and scoping workshops with Customers * Act as single person of contact for Customer executives, developing deep, trustful relations * Educate customers on AWS services and translate those into a clear business value proposition * Envision and inspire customers * Coaching Customer and Partner teams to be self-sufficient.Amazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.- 10+ years of experience in the Pharmaceutical Industry with experience across the pharmaceutical value chain with emphasis on Clinical Trials, Research and Development, Manufacturing, and Commercial- Experience selling to executive stakeholders in lines of business (R&D, Clinical, Manufacturing, and Commercial and IT)- Selling large ($10M+) cloud transformational deals- Understanding of cloud platform services, cloud-native architectures, and cloud infrastructure- Relevant experience in technology/software sales, pre-sales, or consulting- Experience in selling cloud transformational deals that transform pharmaceutical business processes.- Experience in working with AWS services to enable business transformations- Multiple years of experience working in a consulting environment interacting with senior business stakeholders to achieve transformational goal- Experience with AI/ML and Generative AI- Experience in developing large and complex proposals and working in a cross functional team- Managing executive Customer relationships and key business stakeholders.- Familiarity with industry compliance and security standards including PCI DSS, SOC-1&2, ISO 27001, HIPAA, GxP and FDA- Worked with or at a CRO, Systems Integrator, and/or PharmaceuticalAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $164,500/year in our lowest geographic market up to $284,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Event Marketing Manager, Veeqo

Veeqo (veeqo.com)—a startup which was acquired by Amazon in 2021—is Amazon’s recommended shipping solution for sellers. We help sellers manage fulfillment operations across all their online stores, and ship orders to customers at the lowest cost and in the fastest possible time. Our vision is to become the back-office hub for ecommerce sellers, for both their on-Amazon and off-Amazon business.The RoleVeeqo is seeking a dynamic Event Marketing Manager to elevate our growing events program and drive significant brand and business value. In this role, you'll leverage your extensive events experience and program management skills to oversee a diverse portfolio of proprietary and third-party events (e.g., regional, industry, and partner events)—from initial concept to execution and post-event analysis. You'll be the linchpin in our events operation, coordinating with cross-functional teams to align event messaging and activities with broader company goals. Your meticulous attention to detail is how you manage simultaneous events and projects, competing deadlines, and stakeholders. As an individual contributor, this role does not have direct reports.Key job responsibilities- Assist in managing and implementing event marketing strategies aligned with overall business objectives- Coordinate and manage all aspects of the event planning lifecycle, including, but not limited to: venue selection, vendor negotiation, stakeholder management, staffing and on-site logistics, and budget tracking- Collaborate with internal teams (e.g., marketing, sales, product) to ensure event messaging and activities support cross-functional business goals- Apply program management skills to oversee multiple events simultaneously, ensuring efficient resource allocations across rapid deadlines- Manage on-site event execution, ensuring smooth operations and top-tier attendee experiences - Support lead generation efforts through event-based activities and follow-ups- Analyze and report on post-event data to measure ROI- Actively identify opportunities for process improvement and implement best practices across event operations- 6+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional marketing programs- Experience using data and metrics to drive improvements- Ability to work flexible hours, including some evenings and weekends as required for events, and travel as needed (up to 30% per year)- Experience with customer segmentation, profiling, and targeting- Experience creating and managing complex, cross-team project plans- Experience communicating results to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Events Program Manager, Undiscovered and Small Business Accelerator (USBA)

As part of the Undiscovered and Small Business Accelerator (USBA), Amazon has committed $150 million to empower Black entrepreneurs through the Black Business Accelerator (BBA), which provides access to educational, financial and advisory resources that support Black-owned business owners to succeed as sellers in Amazon’s store. We are seeking an experienced selling partner community events marketing program manager to support our efforts tied to creating authentic community event experiences for our selling partners. In this role you will support the operational strategy, development and delivery of our regional community event programming. The right candidate is a highly motivated and extremely organized individual with experience managing complex projects with multiple stakeholders across regions and cross-functional teams. You will utilize your attention to detail, your experience in program and project management tied to events and your excellent written communication skills to ensure high quality results. This person should be creative, results oriented, relentlessly focused on the customer, and push to uphold high standards for event marketing execution for our selling partner community. In this role, the candidate will work with the USBA Selling Partner Community Events Marketing Manager to define and roll out a revamped USBA Community Events Marketing Strategy, which includes the development of core KPIs. Success in this role requires having a passion for Small Businesses, as well as a strong backbone, great communication skills, both verbal and written, and the ability to deal with a significant amount of ambiguity.Key job responsibilities• Development of comprehensive community event roadmaps. These blueprints detail event requirements, serving as guiding beacons for teams• Milestone Setting and Continual Goal Management. You will measure project progress, establish measurable milestones for distinct project phases • Collaborative Project Oversight• Standardization and Compliance: Document and uphold project standards, ensuring unwavering compliance across all initiatives• Oversee programs and project completion of all event deliverables related to event development• Work directly with the cross functional team and external agency partners to identify deliverables and deadlines, communicate expectations and ensure results• Coordinate, manage, and run event related team meetings; documenting and distributing meeting notes and action items• Build and distribute regular reports on project deliverables and status updates• Flexible to changing priorities, open to new ideas and have the customer experience firmly as the focus• Contributing to broader USBA Event Marketing initiatives to develop and share best practices to help scale the organization• Identify, communicate and remove barriers as related to projects and processes• Maintain team internal wiki pages related to community regional events- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Experience in the event execution space- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedules- High-level of attention to detail- Experience in leading large, cross functional projects- Strong written communications skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Executive Assistant , People Experience and Technology Central Science

The Central Science Team within Amazon’s People Experience and Technology org (PXTCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal.We are looking for a well-organized and self-motivated Executive Assistant to become part of the Central Science EA team. As an Executive Assistant you will have the opportunity to work in partnership with leaders, a solid team of other Executive Assistants, and key business partners across multiple regions. We are seeking a driven, bright, and motivated individual with a history of high performance to support our organization. This exciting role requires superior attention to detail, great organization and prioritization skills, the ability to plan ahead and to meet tight deadlines, all while juggling multiple critical requests. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with leaders (in and outside Amazon) is important, as is the ability to be flexible and change direction seamlessly all while having fun. The successful candidate will possess the ability to complete complex tasks and projects quickly with little guidance, react with appropriate urgency to situations that require a quick turnaround, and want to take on varied and exciting new projects and learn new skills. You will need to take effective action without having to know the total picture, and efficiently and proactively solve difficult or complex problems that affect people within the department or other related groups.Key job responsibilitiesResponsibilities for this position include complex calendar management and scheduling of internal and external meetings across multiple time zones, handling expenses, multi-tasking during ad hoc projects, preparing documentation for meetings; assisting with presentations and a variety of other day-to-day administrative tasks on behalf of the Director or VP. - Knowledge of Microsoft Office products and applications- Experience with Microsoft Office products and applications- 5+ years of senior level leadership support experience- High school or equivalent diploma- Experience leading process improvements- Experience in a fast-paced, high-tech company- Experience designing processes to maximize efficiencyAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Executive Assistant , US ADC Security

Amazon Web Services (AWS) customers demand the highest quality and reliability for their services. We continually look for ways to invent and simplify to scale AWS security as it expands, while driving complex issues to resolution. Come join us and help build and scale our AWS Security team.We are seeking a dedicated, multitasking, and customer obsessed individual to support Directors across the AWS Security team. As an Executive Assistant, you will work in a team environment, build effective working relationships inside and outside of the organization, while keeping abreast of general business objectives, policies, standards, services, facilities, procedures and related information in order to maintain a comprehensive awareness of the organization. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with leaders (at and outside Amazon) is important, as is the ability to be flexible and change direction seamlessly and handle multiple tasks at once. You will complete high volumes of tasks with minimal guidance or supervision while maintaining awareness of deadline sensitivity. As such, the candidate must be skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving and organizing logistics. A successful candidate will want to take on varied and exciting new projects and also learn new skills. You will need to take effective action without having to know the total picture, and efficiently and proactively solve difficult or complex problems that affect people within the department or other related groups.Key job responsibilities- Effectively and proactively support Director, and other team members.- Complex calendar management- Expense reimbursement- Coordinate global schedules, travel arrangements, and seamless meeting logistics such as video conferencing and conference calls for internal and external meetings.- Organize, prioritize and appropriately handle time-sensitive, confidential information and ensure the action required is addressed in a timely manner.- Assist with event coordination (including team meetings and morale events)- Catering and supply orders- Experience with Microsoft Office products and applications- High school or equivalent diploma- 5+ years of executive assistant experience- Must be a United States citizen.- Experience leading process improvements- Experience in a fast-paced, high-tech company- Experience designing processes to maximize efficiency- Bachelor’s (BA/BS) degree- Prior program management experience- Strong organizational, communication and interpersonal skills- Strong analytical skills and demonstrated ability to improve processes to maximize efficiency- Ability to prioritize and handle multiple assignments at any given time- High levels of integrity and discretion- Highly motivated, organized individual who is able to work effectively with minimal supervisionAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

External Relations Lead, Customer Trust External Relations

The Customer Trust External Relations (CTXR) organization works to ensure positive public perception of Amazon's trustworthy shopping experience. We are the safest place for customers to shop online, and the customer-obsessed tools our teams build help ensure customers have a trustworthy shopping experience in our store every time with every product, whether purchased from Amazon or from the millions of sellers in our stores around the world.An important part of CTXR’s charter is finding opportunities to engage thought-leaders, policymakers, and media on the trustworthiness of the store and improving public perception of the industry leading work our teams do on behalf of our customers. CTXR also acts as an internal advocate to help teams increase positive perception of their work and a creative ideas engine for ways to improve external awareness and excitement around that work. We accelerate and strengthen third-party advocacy and partnerships to benefit customers and drive improvements within the retail industry.We’re looking for a high-judgement and self-motivated individual, with experience bridging business needs, high-value communications, and government or regulatory environments, to support external relations and strategic engagements related to Amazon’s anticounterfeiting, product safety, and organized retail crime prevention initiatives. The candidate for this role excels at engaging across a wide-range of global stakeholders including law enforcement, consumer groups, and trade associations. This role operates in a fast-paced, highly-ambiguous, frequently-changing environment, and will require a team member who has good judgement, excellent written communication skills, and is comfortable interacting with both internal and external leaders and working with cross-functional teams.Key job responsibilities- Help improve positive public perception of Amazon's product safety, anticounterfeiting, and ORC initiatives worldwide by executing integrated project plans across multiple initiatives in multiple regions- Work closely and collaboratively with design, program and product teams from partner teams, as well as Public Relations, Public Policy, and Legal to execute initiatives, proactively identifying opportunities and mitigating any risks.- Support and maintain key relationships with third party stakeholders in support of our external relations and enforcement strategies.- Execute a range of external communications initiatives to help consumers and others learn about Amazon’s efforts to ensure a trustworthy customer experience. - Work with the CTXR marketing team to experiment in storytelling and creative communications to educate and excite external partners.- Participate in conferences and external meetings focused on product integrity issues. This may include frequent domestic and international travel (~20%).- Coordinate relationship management across partner teams- Bring a high energy, results-oriented and resourceful mindset and quickly take control of your responsibilities.This role reports to the CTXR lead for product integrity, increasing education and comfort among consumer groups, governments, regulators, policymakers, academics, and researchers about the work we do to ensure a trustworthy shopping experience.- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Finance Manager AWS, PROSERVE, North America (NAMER)

Join the Amazon Web Services (AWS) Finance team and become part of a dynamic environment where innovation is at the forefront. AWS, one of Amazon’s fastest-growing ventures, operates globally, serving millions of customers across 190 countries. We are reshaping the landscape of enterprise IT consumption and empowering developers driving industry innovation, from cutting-edge startups like Netflix, Pinterest, Airbnb, and Instagram to major corporations such as Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, Samsung, and Governmental agencies worldwide.We're seeking a Finance Manager to serve as a pivotal finance partner to the AWS Professional Services for North America (NAMER). NAMER serves customers in North America spanning across multiple industries including Financial Services, Enterprise, Healthcare, Technology and Retail. Our work wields significant societal impacts, enhancing the lives of students, citizens, researchers, patients, family, friends, and communities.Key job responsibilities• Engaging closely with business and finance leaders to co-create business strategies, develop robust financial models, and derive actionable analytical insights.• Spearheading the formulation and execution of the long-range strategic plan, annual plan, and quarterly forecast processes.• Delivering regular, comprehensive financial reports to senior leadership, providing insights crucial for informed decision-making.• Fostering a culture of thought leadership within the team to drive the business towards long-term profitability objectives.• Championing process improvement, standardization, and scalable solutions as a thought leader, enhancing finance processes for heightened speed, agility, and insightful analysis.• Facilitating seamless teamwork, communication, and collaboration across diverse teams, ensuring alignment towards shared goals.• Upholding compliance with controls and systems while proactively implementing new processes as required to maintain optimal financial reporting standards.A day in the lifeIf you have experience in dynamic decision-making environments, possess strong data gathering and modeling skills, thrive in a fast-paced setting, and enjoy collaborating with diverse teams, consider joining the AWS Professional Services finance team. Your dedication to teamwork and pursuit of excellence will be invaluable additions to our team!About the teamYou will join a team of highly inspiring and talented individuals who are passionate about achieving our goals and making a positive impact. Together, we will collaborate, innovate and support each other in order to drive success and growth. Your unique skills and perspective will be valued and utilized as we work towards our common objectives- 5+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science), or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results- Knowledge of SQL/ETL- 5+ years of multiple finance and accounting roles experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of creating process improvements with automation and analysis experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Finance Manager, AWS Marketing Finance

Amazon Web Services (AWS) seeks a Finance Manager to be a key member of AWS Marketing Finance team. This is an exciting opportunity to join one of the fastest growing divisions within Amazon. This role will support the WW AWS Marketing organization to help drive growth of AWS business by providing analytical insights to business and finance leaders, driving core financial and business processes and goal setting.Key responsibilities: Develop high quality, data-driven financial analyses that drive business insights and support informed decision-making by leadership Develop relationships with business teams, implement new processes and drive continuous improvement Partner with stakeholders including Accounting, Finance Technology, Treasury, and Tax to identify opportunities and business requirements for financial systems, process improvement, and technology innovation/automation Drive planning and forecasting cycles for the AWS Marketing organizationThe successful candidate will have shown experiences in past roles influencing senior business leaders and supporting decision-making in rapidly evolving environments. This role requires a self-starter with strong modeling skills, a keen attention to detail, and ability to manage multiple projects effectively. This role also has regular interaction with executives and various business units across Amazon and therefore requires strong interpersonal and communication skills.- 5+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science), or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results- Knowledge of SQL/ETL- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of creating process improvements with automation and analysis experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Finance Manager, AWS Public Sector Sales Finance

Join the Amazon Web Services (AWS) Finance team! We are looking for entrepreneurial, analytical, creative, flexible leaders to help us redefine the IT industry. If you want to join a fast-paced, innovative team responsible for optimizing the financial performance of a diverse business portfolio, this is the place for you!In this role, you’ll be at the center of driving AWS’s sales strategy, partnering directly with the US Federal, Global Healthcare, Nonprofit and Partner organization to manage, optimize, and transform the investment portfolio. You’ll collaborate with senior Sales, Business Development, Engineering, and Finance leaders to build financial plans, analyze large-scale investment opportunities, develop new go-to-market strategies, and identify opportunities for business growth. You will play key roles in both running the day-to-day business and helping drive strategic growth for the future.You are a well-rounded performer and will play an impactful role on the team. You demonstrate excellent business judgment and problem solving, and possess strong attention to detail.Key job responsibilities• Serve as a key finance partner to the US Federal, Global Healthcare and Nonprofit, and Partner teams, collaborating across executive leadership to analyze inputs and outputs, assess business performance, and optimize asset allocation.• Develop and evolve complex financial models that analyze program- and portfolio-level revenue, profit, and ROI impacts.• Build rhythm of the business processes that deliver ongoing insights and support day-to-day decision making. • Engage and influence across the AWS Sales, Finance, and Operations hierarchy, collaborating with stakeholders to optimize our customer’s experience, achieve common goals, and monitor risks. • Monitor compliance with controls and systems, and develop new processes and controls as needed to support internal and external financial reporting requirements. - 5+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science), or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results- Knowledge of SQL/ETL- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of creating process improvements with automation and analysis experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Finance Manager, AWS Sales and Marketing

This is an exciting opportunity to join Amazon Web Services (AWS) and become a part of one of the most dynamic and fastest growing organizations at Amazon. This role will work closely with business and finance stakeholders within the Specialist and Partner Organization. We're seeking an experienced FP&A finance professional to join a rapidly growing AWS organization. The role will support our FP&A leader with mentorship and reviewing work of other members of the team. The candidate will be responsible for reviewing and enhancing the models, tools and mechanisms necessary to address business opportunities, drive automation, improve internal controls, and earn trust across AWS Specialist and Partner Organization. This role will dive deep into the business drivers and use a data driven approach to influence business decisions with your findings. This candidate will be responsible for providing cross functional leadership and initiatives, including across other finance and operations teams within the organization.The ideal candidate will have demonstrated great attention to detail, a proven track record of building and improving complex financial models, effective written and verbal communication skills, and a strong desire to continuously learn and invent. Primary responsibilities include: • Support planning, forecasting, reporting, and analysis for ASP headcount, opex, contra revenue and working capital • Simplify and automate processes and reports within ASP. • Perform various ad hoc analyses to help business leaders solve business problems and understand the financial implications • Build rhythm of the business processes that deliver ongoing insights and support day-to-day decision making.Evaluate and refine financial models that calculate partner profitability. • Monitor compliance with controls and systems, and develop new processes and controls as needed to support internal and external financial reporting requirements.Key job responsibilities• Translating long-range company goals into strategic financial plans; partnering with internal stakeholders to reach milestones and assure financial alignment on plans.• Owns planning, forecasting, reporting, and analysis for APO headcount, OpEx, contra revenue and working capital.• Leading and coordinating with internal finance teams to implement KPIs & reporting.• Perform various ad hoc analyses to help business leaders solve business problems and understand the financial implications.• Able to discuss and present financial results to an audience of senior leaders.• Exercise considerable creativity, foresight and judgement in conceiving, planning and delivering initiatives.• Build rhythm of the business processes that deliver ongoing insights and support day-to-day decision making. • Evaluate and refine financial models that calculate partner profitability.• Monitors performance indicators, highlighting trends and analyzing causes of unexpected variance to support internal and external financial reporting requirements.- 5+ years of tax, finance or a related analytical field experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results- Knowledge of SQL/ETL- 5+ years of multiple finance and accounting roles experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of creating process improvements with automation and analysis experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Finance Manager, Partner Core Finance

This is an exciting opportunity to join Amazon Web Services (AWS) and become a part of one of the most dynamic and fastest growing organizations at Amazon. This role will work closely with business and finance stakeholders within the Partner Organization. We're seeking a finance manager to join a rapidly growing AWS organization. The role will support the Strategic Partner Collaboration & Governance (SPCG) team. The ideal candidate will have demonstrated abilities to influence AWS stakeholders to progress decision making through their personal involvement in deal shaping and approval. They are self-starter who enjoy solving complex problems, works effectively with cross-functional counterparts and thrives in fast-paced setting that is constantly evolving. Proving you have high judgement, strong capabilities to earn trust, think big, and are comfortable working in ambiguous, highly-visible situations is critical for this position. The candidate will be responsible for reviewing and enhancing the models, tools and mechanisms necessary to address business opportunities, drive automation, improve internal controls, and earn trust across Worldwide Partner Organization. Key job responsibilities• Engage with the business to evaluate and review complex deals and compelling proposals to best address outcomes of our strategic collaboration agreements.• Ensure investments meet compliance regulations and profitability guidelines• Act as trusted advisor and thought leader in the development of commercial strategy and deals structuring.• Assess deals patterns to understand the competitive landscape and identify insights for future deal structures.• Support planning, forecasting, reporting, and analysis for APO headcount, opex, contra revenue and working capital- 5+ years of tax, finance or a related analytical field experience- Bachelor's degree in accounting, information systems, finance, or equivalent- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Knowledge of SQL/ETL- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results- 6+ years of applying key financial performance indicators (KPIs) to analyses experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Finance Manager, Region Services Finance

Amazon Web Services (AWS) seeks a Finance Manager to join the Region Services Finance team to support an expanding services portfolio. This position will support multiple services owned by the Region Service Organization. This role will lead financial planning and reporting processes and will shape the strategy for how we price and launch new services. This position will work closely with multiple business partners and senior leadership to drive revenue/demand analysis, usage forecasts, cost and capacity models, pricing models and service P&L's, among other things. This role requires a self-starter and independent individual with strong financial modeling abilities, problem solving skills, a keen attention to detail, and the ability to work in a fast-paced environment with ambiguous situations. The successful candidate must be able to think strategically, perform dive deep analytics, and communicate effectively to senior management.This candidate must have the ability to influence the decisions of business partners through effective verbal and written communication, logical reasoning, and the presentation of data driven analyses. The ability to think and act quickly under pressure and manage multiple competing priorities effectively is a must. A proven track record of superior financial and strategic analysis and developing/delivering recommendations based on this analysis is a requirement for this role. Key job responsibilities• Finance lead for multiple services.• Lead finance support in order to make pursue/not pursue decisions for new services and other strategic decisions for existing services.• Support pricing analysis for new services. • Use solid financial knowledge and business acumen to build financial models, interpret data, draw conclusions, and make recommendations that deliver results, drive improvements, and influence leaders throughout AWS. • Develop financial metrics to identify cost improvement opportunities. • Create, maintain and improve profitability and management reporting for all services. • Drive the financial planning / budgeting process for services. • Support Service P&Ls and influence business decisions that drive revenue and/or capital expenditures. • Provide deep analytics and communicate effectively with senior leadership.• Streamline processes and lead improvement projects. - 5+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- Due to the nature of work performed, this position requires that the selected candidate be able to obtain a Security Clearance and thus be a U.S. citizen.- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- 5+ years of building financial and operational reports/data sets that inform business decision-making experience- Advanced financial modeling, P&L management and/or analysis experience.- Strong business partnership experience; experienced in working with multiple stakeholders.- Track record of managing deliverables from multiple teams to meet challenging deadlines.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Front End Engineer, Direct Tax Technology, Direct Tax Technology

Amazon’s tax team seeks a capable and motivated individual to be a Front End Engineer in the Direct Tax Technology team, based in Seattle and Arlington. The role is responsible for ensuring the tax professionals of Amazon’s Direct Tax Reporting and Compliance organization (R&C) are supported in their mission by world-class technology and processes. The impact of their work is evidenced in improved efficiency in processing, empowered customers and a Tax department that continues to meet the unique challenges of Amazon.Primary Responsibilities: - Tackle tax technology challenges with scalable solutions delivered in a quick-and-nimble fashion - Lead efforts that can involve multiple teams and deliver solutions with impact across the R&C organization - Be trusted advisors to their R&C customers and engage on projects with high degrees of complexity and business criticality. - Help define requirements, design, build and rollout solutions. - Work with multiple stakeholders and manage the complexity of competing needs and timelines. - Support customers through their business cycles, mentoring, troubleshooting and running processes as needed. - Understand the solutions we have today, applying them where appropriate and inventing new capabilities when needed. - Own particular processes and/or parts of our technology toolset, providing subject matter expertise and mentorship - Listen to customers across the organization and expand our toolset to the benefit of all, avoiding point solutions.- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- Experience using JavaScript frameworks such as angular and react- 1+ years of agile software development methodology experience- Experience with common front-end technologies such as HTML, CSS, JS, TypeScript, and NodeAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Global Partner Certification Readiness Mgr, Scale Programs & Readiness, Global Partner Training

The AWS Partner Certification Readiness (APCR) team is looking for a self-driven individual with prior account management, strategy, or business development experience in the AWS enterprise space. A successful candidate will have prior experience working with cloud service providers and deep technical knowledge of the AWS platform. As a part of the AWS Global Partner Training team, our programs and products serve 180,000+ AWS Partner Organizations. These organizations drive more than $40B USD in annual revenue to the AWS business and represent a critical part of AWS’ ability to enable customers on our services. AWS Partners require certification and enablement services to ensure their professionals are well prepared to delight our mutual customers. Our mission is to build the best digital and live-digital hybrid exam readiness experience in the market. To do this, we will create learning programs and digital products that provide learners with the necessary theory and hands on experience to prepare for AWS Certification exams and excel in their professional careers. Our ideal candidate will have a technical background in building AWS strategies for organizations and in coaching others to understand those strategies. They are comfortable with executive presentations and public speaking in front of large audiences. They are self-driven, can employ mechanisms and put structure in place without slowing teams down. They think strategically about both the product & business goals, are capable of making tactical short-term decisions in line with long-term strategy. They evaluate risks to proactively recommend mitigation, and bring clarity in the face of ambiguous, dynamic requirements. They will continually broaden their technical understanding to stay informed as the AWS Certification landscape changes and act as a Subject Matter Expert (SME) throughout the larger Partner Training organization.Key job responsibilitiesAs a Partner Certification Readiness Manager, you will be responsible for driving and delivering multiple complex projects simultaneously. You will spend 80% of your time engaging with AWS Partners to identify opportunities to drive participation in public certification programs and develop a portfolio of private delivery opportunities with organizations as well. This includes the development and execution of certification strategy to scale and reach 180K+ Partner organizations with our available programs, identify partner training needs currently unmet by our offerings, drive certification adoption through partner engagements and training events, manage enablement programs, optimize certification process through improvement of certification journeys, build and maintain partner learner relationships through the certification distinction program, and constantly analyze market trends to enhance the APCR program. Help drive significant growth in the number of AWS certifications for our Partner organizations, constantly work towards driving revenue growth for the AWS economy. You will work to identify ways to encourage broad adoption of the AWS Skill Builder platform through net-new accounts, enterprise license activation, and growth through the services individual subscription offering. You will work closely with and Partners to identify and drive innovative solutions that achieve business goals and align with long-term product roadmaps. About the teamWe are a customer-obsessed, innovative organization looking to define and build the world’s best learning solution for AWS Partners to prepare for their AWS Certifications. We constantly challenge the status quo and are always on the lookout for our next big idea. Your contributions on our team will enable AWS's success as we work to deliver the next generation of digital and digital-hybrid programs to drive and improved Partner Certification Readiness experience. We are open to hiring candidates to work out of one of the following locations:Santa Clara, CA, Seattle, WA, Chicago, IL, Austin, TX, Washington DC, and New York, NY.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.- 3+ years of business development, partnership management, or sourcing new business experience- Experience using data and metrics to determine and drive improvements- Experience building processes, project management, and schedules- Experience in driving end to end delivery, and communicating results to senior leadership- Exceptional written and verbal communication. Comfortable presenting in large groups and communicating with senior management.- Bachelor's degree or equivalent- Experience working cross functionally with tech and non-tech teams- Experience with sales CRM tools such as Salesforce or similar software- Experience leading cloud engagements with a focus on infrastructure, complex systems, systems engineering.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $177,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Global Trade Compliance PM, Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Key job responsibilitiesWe are looking for someone who can:• Provide subject matter expertise on end-to-end import and export requirements from proof of concept through prototype development, CM set-up, beta testing, mass production, and post-import audit for new technologies• Perform import and export product classification, export licensing and audit import and export transactions• Perform research on trade risks and opportunities, and summarize findings and recommendations in analyses for global stakeholders• Collaborate with Amazon’s regional trade teams to execute new product and country expansions• Effectively lead cross-functional projects, with a focus on efficiency and scalability• Define and report on key performance and trade compliance metrics• Provide effective trade compliance training and public policy updates to stakeholdersExport Control RequirementDue to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeYou will provide the business with critical Subject Matter Expert knowledge and analyses on many topics, including import/export classification, valuation, licensing requirements, partner government agency (PGA) implications, cost-savings initiatives, etc., on a global scale. You will provide training, and create and implement scalable processes with business stakeholders. In executing this role, you will work directly with internal Legal, Logistics, Supply Chain, Tax, Transfer Pricing, Finance, and Procurement teams, and a variety of external Company partners. You will work closely with all of Amazon’s global trade teams.About the teamThe Kuiper Global Trade is responsible for international trade strategy and operations including imports and exports for supply chain, manufacturing and sales. The group is part of Kuiper Production Operations.Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.• Bachelor’s Degree from an accredited institution • 2+ years of trade compliance experience • 2+ years of knowledge of import and export compliance requirements • Aerospace or technology manufacturing industry experience.• Experience working in a logistics and global trade compliance environment with multinational corporations.• Advanced compliance training, Masters or Law degree is a plus, but is not required • Prior trade experience with electronics products manufacturing or in a related industry • Experience identifying, creating and driving strategic trade initiatives • ERP global trade experience Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $91,800/year in our lowest geographic market up to $196,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Government Compliance Specialist, AWS Security Assurance

At Amazon Web Services (AWS), Security is our highest priority. The AWS Security Assurance team is responsible for diving deep into industry requirements, establishing and maintaining regulatory and authority relationships for security requirements and establish long-term strategies to meet customer and regulatory security assurance needs and requirements. At AWS' scale, we hire experienced builders to design and operate scalable mechanisms to provide the highest level of assurance to our most regulatory conscious customers.We are looking for a highly motivated industry expert to join our Government Compliance Team. As part of the team, you will own and lead a strategic element of our US Government Compliance Program (e.g. FedRAMP, DoD). Our team solves complex compliance challenges, dives deep into compliance requirements for both AWS and our customers, improves processes, and drives greater efficiencies in meeting expectations. This role facilitates our ability to grow and scale our internal compliance processes and mechanisms to meet the compliance and regulatory expectations in the US Public Sector Market. You should be an experienced and industry professional who has the ability to understand IT and compliance processes, evaluate opportunities for improvement, and to be able to drive innovative campaigns across organizations and teams.Key job responsibilitiesEvaluating the effectiveness and efficiency of compliance program activities and recommend improvements to improve delivery at scale.Leading and managing projects and campaigns with excellent project management skills.Creating operational mechanisms to address recurring escalation patterns and persistent challengesSimplifying and decomposing security compliance requirements into clear technical specifications and policiesSetting the vision and connecting the vision between technology, business strategies and requirements Communicating to senior leadership the status and key deliverables of team initiatives, seek diverse opinions and lead improvement efforts. Leading EscalationsInfluencing incoming and present regulations, legislation, mandates and standards for the betterment of AWS and our customers and reduce the impact to our internal and external stakeholdersFielding and addressing requests for team support in collaboration with internal and external stakeholders.Diving deep into the operations of AWS compliance programs to develop broad domain and technical understanding of regulatory and customer expectations to drive process improvement initiatives.Bridging communication with both technical engineering and business teams to successfully capture and implement business requirements.Transforming raw thoughts into clear technical documentation and/or direction.Operating a quality rhythm of the business for managing compliance expectations.Using high judgment to distill diverse inputs from large customer segments and stakeholders to set a vision and design the right long-term solutions. Leading a large, challenging initiative. About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.- Bachelor's Degree in Cybersecurity or other related fields, or equivalent experience.- 5+ years of experience in project/program management in a technical field.- 3+ years of IT security audit, compliance and/or relevant Federal regulatory experience.- 2+ years of FedRAMP or NIST compliance program assessment experience.- Demonstrated understanding of cloud computing services/deployment architecture.- Experience working with US Government Compliance Frameworks/Programs including: FedRAMP, DoD SRG, NIST, ISO, FISMA, RMF, OSCAL- Have a record of delivery of IT process improvement projects with technology processes and/or major tech companies.- Have experience in cloud technologies.- Have experience performing 3PAO assessments- Have experience performing FedRAMP advisory projects- Have working knowledge of NIST SP 800-53 in relation to cloud technologies.- Have experience in assessments, authorization and continuous monitoring of cloud services and products- Have experience in performing technical assessments and documentation of network, operating systems, application security, as well as auditing IT processes.- Have experience developing a security compliance strategy based on product roadmap.- Have an understanding of evaluating the design and effectiveness of IT controls.- Experience in identification, management, monitoring and reporting risks/POA&Ms- Have an industry certification such as CISSP, CISA, and CISM.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Instock Manager, Amazon Fresh Grocery

The Amazon Fresh Grocery team is excited to welcome an Instock Manager to our dynamic team, based in Arlington, VA or New York.Join us at Amazon Fresh Grocery in reshaping the future of the online and in-store grocery experience. Your expertise will drive innovation, efficiency, and lasting impact.As an Instock Manager (ISM) within Amazon Fresh Grocery, you'll take on a critical role at the forefront of developing business plans and overseeing supply chain and inventory management. Leading cross-functional initiatives will be second nature as you drive improvements to enhance customer experience and overall cost structures. Your leadership will extend across both Online and In-Store channels. To be successful in this role, you should feel comfortable using data to influence others and building scalable systems and processes to allow our business to grow. In joining this team, you will have the opportunity to both build and operate in an ambiguous fast-paced environment and will drive initiatives that improve sales, customer experience, and process improvement within retail and operations. Success starts by being a self-starter, highly organized, and possessing strong data extraction and analytical capabilities. In this role, we look for you to be thoughtful in the your pursuit of results and thrive in a high energy environment where tactical and strategic activities are expected to be driven in parallel. Strong candidates will have knowledge in fundamental business principles and previous retail, grocery, or supply chain experience. The ideal candidate is able to lead and influence both internal and external teams in an ambiguous environment while maintaining a customer-centric philosophy. Key job responsibilitiesA successful Instock Manager will:- Lead and oversee the Instock function, including demand planning, ordering, and capacity management, ensuring optimal inventory availability and health.- Drive cross-functional strategic initiatives to improve customer experience and overall cost structure of the business- Perform complex business analysis to identify business opportunities to improve revenue and profitability - Partner with internal teams to develop tools, automation, and process improvements that affect purchasing and vendor management workflowsA day in the lifeNote: This role will require an ISM to be on-site at least 5 days/week in one of our Amazon Fresh stores/corporate offices.As an Instock Manager, you'll collaborate closely with top suppliers, internal vendors and other internal strategic partners, to enhance supply chains and under-the-roof operational excellence. Together you will be part of a professional environment that fosters growth, values insights, and empowers you to propel the future of e-commerce. About the teamOur inclusive team culture values effective communication across teams and levels, while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goal-oriented, collaborative approach, our team is committed to delivering results.- 3+ years of with Excel experience- 4+ years of supply chain, inventory management or project management experience- Bachelor's degree, or 3+ years of professional or military experience- Experience working with complex data sets- Knowledge of the principles of statistical inventory control- Experience with SQL- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six SigmaAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,000/year in our lowest geographic market up to $141,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Instructional Designer, Amazon Talent Acquisition Learning & Development

The Learning and Development team supporting Amazon Talent Acquisition is seeking an Instructional Designer to develop and manage large-scale learning programs focused on recruiters, recruitment coordinators, recruitment managers, and program managers. The ideal candidate thrives working in a fast-paced and changing environment. To be successful, this candidate must possess a passion for learning, be able to build strong relationships, and have an appetite for strategy, action, results, and continuous improvement.The ideal Instructional Designer candidate has demonstrated experience working across multiple instructional delivery modalities to create high-quality learning experiences. You are the voice of the learner and will ensure their needs are at the forefront of every deliverable. You are knowledgeable in adult learning and instructional design strategies for performance-based outcomes, can adapt and move quickly. You should be comfortable managing multiple concurrent and independent tasks in a fast-paced environment, iterating rapidly on designs based on feedback while meeting milestones and deadlines.You will partner across the organization to build learning products in a high-growth organization on a global scale. This is an opportunity to help shape and execute a strategy for new learning and develop content.Key job responsibilitiesManage projects through the design life cycle from scoping, research and analysis, design, development, and launch, providing clear timelines through all phases of development and selecting appropriate measurement for successful implementation.Communicate with key partners, including subject matter experts, key leadership, and end users.Identify learning objectives, assess learners, performance outcomes, and evaluative strategies to deliver instruction including consulting with program owners and subject matter experts to identify performance gaps and learning objectives.Manage the development of instructional materials (eLearning, job aids, tutorials, audio and video materials, storyboards, knowledge checks, et.) that transform information into engaging instructional materials.Direct and guide learning design for internal and/or external subject matter experts enlisted to produce and publish technical content.Utilize instructional design frameworks and maintain consistency across training projects.Adhere to accessibility standards and best practices to ensure inclusive learning experiences.Complete quality assurance measures and content audits for new and existing training.Bachelor’s Degree or 5+ years of experience in Learning Design, Instructional Design, Adult Education, Learning Science, or related field.5+ years of experience designing and developing advanced e-Learning using tools such as Articulate, Adobe CS, Vyond, and Camtasia.Experience using measurement and data to drive learning interventions.Experience working with subject matter experts and program stakeholders to design curriculum.Experience with administrative tasks in a learning management System.7+ years’ experience designing online instructional activities to support adult learners.Experience using quantitative and/or qualitative research methods.Project management experience from conception and design through implementation, measurement and continuous improvement.Demonstrated consistent delivery on commitments - great organizational skills with exceptional follow through and attention to detail.Able to prioritize in complex, fast-paced work environment.Innovative and proactive problem-solving skills with the ability to exercise integrity and sound judgment in complex and ambiguous situations. Strong oral, written and interpersonal communication skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $57,900/year in our lowest geographic market up to $123,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.