Sr Customer Experience Leader, Global AR Finance Operations

Amazon is looking for an experienced, data oriented, talented and highly motivated individual to drive Customer experience within the Finance Operations Global Accounts Receivable (GAR) organization. This is a highly visible role that interacts with a wide group of stakeholders with a strong attention to detail and great organizational skills. The individual would need to be self-driven in managing key initiatives, driving compliance , cultivating operational excellence and partnering with Amazon teams to positively impact customer experience. High focus on continuous improvement, innovation and predictive analytics. Exposure to the right communication strategies along with ability to deploy and measure outcomes from training programs. The candidate needs to able to think big in designing, improving and automating the end to end process flow working with multiple stakeholders and is ready to make high judgement decisions in a fast-moving environment.Key job responsibilities• Lead and contribute to large-scale deep dives that measures end-to-end customer experience across multiple channels and/or CX projects impacting key financial metrics within Global AR• The role would entails applying an objective and think big mental model to drive studies across multiple channels, geographies, collaborating with senior business leaders and conducting customer research• Utilize available data sources - feedback surveys, call transcripts, operations performance data to monitor existing metrics, develop and propose new metrics and generate innovative ways to analyze, evaluate and measure CX. • Focus on predictive analytics and leverage existing reports & dashboards to aid better insights and analytics. • Design and deploy the right customer experience mechanisms that drive entitlements and is ready to make high judgement decisions in a fast-moving environment The role will allow you to make a real impact for our customers from Day 1 and provide a dynamic, innovative and fast-paced environment to constantly challenge the status quo and address new challenges.• An expert writer and able to work with the larger team in driving the right communication strategies, policies and replicating best practices.• Understand key business strategies and customer journey mapping• Be aware of industry technology / trends and identify opportunities for innovation to improve customer experience- 5+ years of tax, finance or a related analytical field experience- 6+ years of experience in a Senior CX role, program manager, transformations. product manager or continuous improvement leader.- 6+ years of track record in understanding and advocating for customer needs, and driving improvements on behalf of customers.- 6+ years of working in large complex global organizations, in a B2C and a B2B context. Ability to work across geographies and drive alignment with other departments who may have conflicting priorities.- 6+ years in a finance organization or a related analytical field experience- Excellent communication skills. Can influence all levels of the organization through high quality docs and presentations.- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- MBA, or CPA- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- 3+ years of working with senior staff (e.g. c-suite) experience- Finance and Accounts receivable/payable processes would be a plusAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Sr Program Manager, Enterprise Engineering Business Operations

Amazon’s Enterprise Engineering (EE) Business Operations (BizOps) is a team of TPMs which runs an organization of 400+ Amazonians and executes cross-cutting programs across EE and Amazon. As a Sr PM on the EE BizOps team, you will drive recurring rhythm of business activities (annual operating plans, monthly/quarterly business reviews, financial forecasts, goal setting, strategic vision) along with programs to improve employee satisfaction and employee productivity. You will define, scope and execute multiple simultaneous end-to-end programs based on data-driven analysis, collection of business/system requirements and creation of software architecture specifications. You will introduce initiatives to improve the productivity of the EE organization as a whole by streamlining process, reducing toil and improving employee morale. Your ability to remove ambiguity, manage dependencies, communicate effectively, and dive deep into technical details is essential. Successful candidates will be able to balance an ambitious strategic vision with pratical reality, deliver achievable software plans and effectively communicate to executive audiences. - 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr Systems Development Engineer: Intelligent Building Systems, Building Integration and Data - GREF Tech

The Global Real Estate and Facilities (GREF) Tech team, part of Finance Automation, develops services, products, and tools to enable Amazon's corporate real estate team to build and operate the company's global facilities in more than 60 countries, which is the largest corporate real estate footprint in the world. We develop building systems that deliver a seamless, adaptive, and creative workspace experience to more than half a million employees. Our mission is to create technology that simplifies the processes Amazon employs to manage its corporate real estate. Our teams build services and products that support various GREF domains, including space and occupancy planning, design and construction, employee health and safety, sustainability, and building management systems requiring IoT expertise. If you possess the skills to build, operate, and scale the next generation of distributed systems supporting Amazon's growth, this role may be well-suited for you.We are seeking a passionate senior systems development engineer who can help us invent the next generation of real estate systems and support the GREF organization. The ideal candidate for this role will be a self-starter and is comfortable with ambiguity. Building highly scalable solutions would be the basis of their work. They will enjoy learning, inventing and implementing new technologies. A Systems Development Engineer (SysDE) at Amazon works on real complex systems at a global scale, owns their systems end to end and influences the direction of our technology that impacts hundreds of thousands of Amazon employees around the world. Coming to Amazon gives you the opportunity to work on development teams in one of our many rapidly growing organizations. Come join us in making history!The main area of activity for this role is to lead the development and integration of intelligent systems that will become the nervous system of the largest corporate building fleet globally. The North Star for this team is to establish standards for the operational technology stack in GREF buildings, and deploy it so that Amazon gains better controllership over the environmental conditions of their buildings, utilization modes of spaces offered to users and the consumption of energy and utility billing which contribute to Amazon’s Climate Pledge of becoming carbon neutral ultimately.Key job responsibilitiesAs a Sr Systems Development Engineer in GREF Tech you are responsible to design, architect, develop, test, deploy and deliver scalable, multi-tiered systems, platforms or services using modern languages, design patterns, frameworks and technologies. You will take the lead on defining and implementing engineering best practices and using data to define and improve operational best practices. You will drive the architecture and technology choices for building systems and intelligence that will raise the bar on user experience.A day in the lifeYour daily activity will involve integrating a large network of sensors and building management systems (BMS) into a framework that leverages the power of AWS technologies to inform Amazon on the health of our building systems and the quality of the work environment we offer our employees. This includes air quality, optimized equipment maintenance schedules, optimized meeting vs. desk spaces, or informing people on utilization rates of their floor, or parking space, etc. - Experience leading the design, automation, deployment, and support of large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes- Experience with distributed systems at scaleAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Sr Technical Program Manager

Are you someone who wants to be involved in designing and delivering innovative strategies that address equity, grow inclusion and build a better experience for Amazon’s 1.5 million employees and the hundreds of millions of customers? If so, we’re looking for you!The vision of Inclusive Experiences & Technology (IXT), within PXT, is to create inclusive experiences for our worldwide base of employees, customers, and communities. Born Inclusive is a new program with the IXT Product & Technology team that will provide the tools, processes, and metrics to enable product, engineering, user experience, and science teams across Amazon to easily build inclusion into products that exist already, as well as into everything that they create, so every new product from Amazon is born inclusive. It is truly Day 1 as we build our Product & Engineering organization from the ground up. We are rolling our sleeves up to bring this vision to life, demonstrating ownership, bias for action and humility in all that we do. No job is below any member of the team, and we partner closely with each other, across IXT/PXT and Amazon to realize our mission. We are customer obsessed, working backward from customer needs in everything we do.We seek a talented Technical Program Manager who is looking for the next opportunity to innovate, build, and learn, delivering software solutions end-to-end and at scale. In this role, you must combine your technical and project management / PMO skills to deliver cross-functional initiatives. You want to work on initiatives that are high-visibility, require high leadership judgement, creative thinking and technical problem solving. You thrive in a fast-paced, high-stakes environment, and are energized by a fast-growing team that needs you.You are highly organized, communicate roadmaps clearly and transparently, and relish getting things done in a structured and controlled manner. You earn trust with stakeholders across organizations by understanding their challenges and partnering to prioritize and deliver capabilities that solve problems at scale. You will understand risks, issues, blockers and show strong bias for action in resolving these to ensure the success of our program. You will succeed in these endeavors by combining your technical experience with your ability to listen to, learn from, and communicate with a diverse group of collaborators. You hold our team, as well as partner teams, accountable and to high standards; you have a “whatever it takes” attitude about delivering results. You have demonstrated experience with technical program management in software development, from scoping/writing requirements, testing, CI/CD, technical design review and operational excellence.This is a rare opportunity to leave the world better than you found it by creating the tools that shape the future of inclusive experiences at Amazon. Apply now!Key job responsibilities Lead multiple concurrent product development programs that have broad cross-organizational and architectural impact, with autonomy. Establish foundational support for the program from inception, including establishing and owning internal mechanisms such as business reviews, bi-weekly updates, internal wiki pages, etc. Support delivering the roadmap for IXT-owned products by partnering closely with product managers to triage tickets, establishing mechanisms to engage with cross-functional teams and identifying ways to improve our products’ performance. Use data to drive and measure process improvements that enhance our operational effectiveness. Partner closely with product and engineering in the development of new technologies built-for-builders, in a continuous effort to deliver a world-class customer experience, Born Inclusive for all Amazon employees and customers. Serve as a technical leader in IXT: Translate technical and business requirements into backlog stories, review technical designs, coordinate deliverables with partner teams, track and report on delivery of core programs. Evangelize the working backward process. Report into the Sr Manager, IXT Product & Technology, engaging with Director and VP leaders in IXT/PXT regularly.- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Sr. Business Operations Mgr, Global Services Strategy & Operations, Security

Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Millions of businesses in 150+ countries, from start-ups to Fortune 500 enterprises, across all industries including public sector, run their operations and applications on AWS.At AWS, we are building a team of customer obsessed professionals that will enable our customers to grow and scale their businesses using the world’s most comprehensive and broadly adopted cloud platform. AWS is looking for an experienced Business Operations Manager that will help manage and scale the operational support for our rapidly growing portfolio of work across the world's largest multi-national enterprises. The successful candidate would be passionate about operational excellence, guiding the business to optimize its impact on behalf of customers. The candidate must be detail oriented and tactically focused, but also must demonstrate a capacity to think strategically. Evolutionary and revolutionary ideas must be brought to bear to maintain operational pace with the innovations and value our cloud engineers deliver to our customers every day.In this role, you will be a key member of the Global Services Strategy & Operations team ensuring leadership has the necessary information to operate and execute efficiently. You will analyze initiatives, processes and provide recommendations for improvement. You will build scalable mechanisms to support business and program operation processes. You will have oral and written communication skills enabling you to dive deep into the data to find answers, and to summarize the data into a logical analysis that ensures all stakeholders are informed.Key job responsibilitiesTrusted Advisor to Leadership- Provide strategic guidance to Practice Leaders, bringing deep knowledge of business operations best practices.- Provide data-driven insights on Key Performance Indicators (KPI) and standardized business metrics.- Manage dashboards, reports and executive review documents, providing insights and partnership with our leaders to help look around the corner and plan for the future.- Lead and review the end-to-end execution of annual planning process to include headcount, utilization, and goal planning.- Develop and manage annual and multi-year meeting cadence to drive business planning.- Manage the preparation, agenda, and follow-up actions to complete forward looking business plans.- Anticipate the needs of your business and proactively develop new plans as needed.- Establish baseline metrics/reports to support the development of new practices and goals, as necessary.Business Management and Analytics- Stakeholder management; act as a business partner to Global Services Security leadership team and executives, providing insights to help shape the strategy of the business. Be comfortable with leading difficult conversations as needed, having backbone to respectfully challenge leaders in order to ensure they are doing what is best for the business and its people.- Provide support to diverse and geographically dispersed team of Global Services Security resources acting as the face of the business from new hire onboarding through the course of the Consultant’s career, providing general guidance and fielding questions about time entry and other compliance metrics and KPIs.- Act as point of contact and subject matter expert on the business, providing guidance and serving as a secondary escalation point.- Business planning; establish business rhythm and cadence, leading meetings through deliverables, outcomes and actions. Own agenda development and track follow-up actions and influence leaders to complete forward looking business plans.- Analytics; establish baseline metrics and analytics, collaborate with leadership team to track and report all key performance indicators against annual, quarterly and monthly goals. Establish and maintain management dashboards, regional reports, and executive review documents that will drive business outcomes and strive for operational excellence.- Program Management; cross collaborate with technical and non-technical departments to drive innovation in processes and tools.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.- 8+ years in a sales or operations function- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field- Experience defining, refining and implementing sales processes, procedures and policies or equivalent- Ability to conduct analysis of complex data and translate the results into actionable deliverables, messages, and presentations- Experience presenting to senior leadership- Advanced degree (MBA)- Demonstrated experience proactively recognizing a challenge or problem and working with a variety of teams and data sources to diagnose the problem and recommend solutions- Experience working within a high-growth, technology company- Ability to write clear, articulate, and concise business documentsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Compensation Consultant , WW Amazon Stores Technology

As a Senior Compensation Consultant, you will be responsible for supporting the compensation needs of the Amazon Stores organization through both analytical and consultant services. The incumbent will work directly with PXT Partners and Management to achieve system objectives and provide hands-on assistance related to all areas of compensation. The successful candidate will proactively partner with client-facing PXT Partners and Business Line Management to identify and address compensation issues, and evangelize Amazon’s Total Compensation Philosophy and Strategy to the clients supported. This position is expected to represent the client’s point-of-view in key corporate compensation initiatives and the corporate point-of-view with client groups. We are looking for candidates who have the aptitude to understand our complex data, and be detailed and accurate from start to finish in developing programs and completing projects.Some on-site work in Arlington, VA, New York City, NY or Seattle, WA is required. Key job responsibilities- Work with on a variety of projects including program design, analysis, budgeting, and implementation of new programs.- Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives and future programs.- Partner with regional and global compensation partners on compensation issues, and work on a variety of special compensation projects as needed.- Provide guidance to the business and develop creative solutions on a variety of total compensation issues including the setting of appropriate pay levels, base pay, annual incentive pay and stock compensation.- Consult with business on job evaluations using market data and internal evaluation.- Document processes and build compensation playbooks.- Conduct custom surveys with key industry contacts, as needed.- The position may also be responsible for supporting the strategy, design, policies, guidelines, and operationalization of a key concept critical to the foundation of a specific compensation program. Works to gain alignment with different constituencies and represents a common point of view across multiple stakeholders.We are open to hiring candidates to work out of one of the following locations: Arlington, VA, USA | Austin, TX, USA | New York, NY, USA | Seattle, WA, USA- A Bachelor’s degree is required. Graduate degree preferred- Minimum of 5 years experience in finance, compensation, or consulting with an in-depth knowledge of core compensation terminology and best practices- General compensation knowledge required- Ability to work effectively with all levels of employees within the organization- Secondary, beyond English, language proficiency highly preferred- Proficiency in Excel Macros; familiarity with SQL, Power BI, Power Pivot and Tableau experience is preferred- Strong problem solving, communication, and presentation skills. The ideal candidate will be well organized and confident to work independently but will be a strong team player- Ability to create dynamic tools and models to interpret and analyze data. Ability to connect disparate data sources and operationalize tasks. Comfortable with large data sets- The ability to work independently, take on responsibility, and be nimble in a fast-paced, change-oriented environment- Experience enhancing and/or implementing compensation systems and reporting toolsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,600/year in our lowest geographic market up to $201,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Content Operations Manager, Amazon Ads - Editorial

Come build the future with us! What unites all Amazonians (across teams and geographies) is that we are all striving to delight our customers and make their lives easier. In pursuit of delighting customers, Amazonians have developed many products and services that have transformed the way our customers live their lives and run their businesses. Together we are building the future, one innovative product, service, and idea at a time. Amazon Advertising is dedicated to driving measurable outcomes for large brands, small businesses, partners (agencies and advertising software companies) and publishers. Our ad solutions—including sponsored ads, display, video, audio, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. The Amazon Ads Brand Marketing Editorial team is seeking a Sr. Content Marketing Manager who is analytical, self-motivated, and detail-oriented. This role will own the management, optimization, and analysis of content programs to drive measurable improvements in content delivery for our customers. The ideal candidate combines strong B2B content creation skills with advanced analytical capabilities, possessing a mind that is equal parts creative and analytical. You will be responsible for developing compelling content, improving customer journeys, and measuring the impact of our marketing efforts.In this role, you will find operational efficiencies across a team of marketers, using data-driven insights to create seamless customer experiences across touchpoints. You'll partner with our Channels team to leverage personalization and with our Measurement team to understand the downstream impact of our work. This position requires exceptional judgment, great communication skills, and experience in program management. You will collaborate with stakeholders across Marketing, Sales, and other teams to drive innovative solutions that achieve business goals and raise the bar for our content.The successful candidate will operate with a "think big" get-it-done mentality in complex, ever-evolving environments. You must be a strong communicator with strategic marketing experience, business acumen, and excellent writing ability. As a thought leader with high emotional intelligence, you'll be comfortable with testing, learning, and proposing disruptive ideas in our fast-paced environment. Your ability to manage projects from ideation to execution, while bringing fresh ideas to simplify and scale our processes, will be crucial in this role.Basic qualifications* 6+ years of content marketing, operations, and/or program management experience* Experience using data, reporting, or tools to measure performance and make adjustments accordingly* Experience with SQL, Adobe Analytics, Tableau, and/or Excel (data manipulation, macros, charts and pivot tables)* Excellent written and verbal communication skills* Project management experience, working with both internal and external stakeholdersPreferred qualifications* Experience working in digital media or content marketing* An experienced wordsmith with a keen eye for quality content and a strong grasp of grammar* Experience with SEO and conducting keyword research and trend analyses to monitor seasonal, industry, and real-time trends* Familiarity with, or willingness to experiment with, technology tools (e.g. GenAI) * Ability to make ruthless prioritization decisions to allocate limited resources to high impact initiatives* Self-driven, entrepreneurial spirit—enjoys taking responsibility and making things happen* Experience presenting metrics and progress to goal to senior leadershipKey job responsibilitiesDefine and optimize customer journeys across multiple touchpoints and channels, translating data-driven insights into strategic content recommendations to improve effectiveness and reach.Develop, implement, and measure content marketing experiments across various channels, providing ongoing recommendations for new/improved approaches.Manage project schedules, drive completion, and report status to stakeholders, ensuring efficient delivery of content.Monitor KPIs, contribute to business reviews, utilizing Amazon's data resources effectively to compile actionable reports and dashboards from multiple sources.Streamline content workflows and improve team processes, establishing scalable best practices for operational efficiency and identifying opportunities for optimization or automation of marketing efforts. Execute content ideas to drive brand awareness and consideration, focusing on compelling, data-driven storytelling with a customer focus.Collaborate cross-functionally with Sales, Product, Marketing, and other teams to deliver thought leadership content and accurate brand positioning.Develop and maintain relationships with key stakeholders, communicating insights and recommendations clearly to drive innovative solutions and achieve business goals.- Bachelor's degree- Experience developing cross-functional relationships with product, consumer research and marketing teams to develop strategy and consumer insights that drive compelling creative executions- Experience managing multiple projects and meeting aggressive deadlinesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $210,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Economist, People Experience and Technology Central Science

The Central Science Team within Amazon’s People Experience and Technology org (PXTCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. We are looking for a Senior Economist who is able to provide structure around complex business problems, hone those complex problems into specific, scientific questions, and test those questions to generate insights. The ideal candidate will work with various science, engineering, operations, and analytics teams to estimate models and algorithms on large scale data, design pilots and measure their impact, and transform successful prototypes into improved policies and programs at scale. They will lead teams of researchers to produce robust, objective research results and insights which can be communicated to a broad audience inside and outside of Amazon. Ideal candidates will work closely with business partners to develop science that solves the most important business challenges. They will work well in a team setting with individuals from diverse disciplines and backgrounds. They will serve as an ambassador for science and a scientific resource for business teams, so that scientific processes permeate throughout the HR organization to the benefit of Amazonians and Amazon. Ideal candidates will own the development of scientific models and manage the data analysis, modeling, and experimentation that is necessary for estimating and validating models. They will be customer-centric – clearly communicating scientific approaches and findings to business leaders, listening to and incorporate their feedback, and delivering successful scientific solutions.This position is for an individual contributor role, but a successful candidate could have the opportunity to take on 1-3 direct reports. Key job responsibilitiesUse structural economic modeling to evaluate the impact of policies on employee outcomes, and examine how external labor market and economic conditions impact Amazon's ability to hire and retain talent.A day in the lifeWork with teammates to apply economic methods to business problems. This might include identifying the appropriate research questions, writing code to estimate a structural model, or writing and presenting a document with findings to business leaders. Our economists also collaborate with partner teams throughout the process, from understanding their challenges, to developing a research agenda that will address those challenges, to help them implement solutions.About the teamWe are a multidisciplinary team that combines the talents of science and engineering to develop innovative solutions to make Amazon Earth's Best Employer.- PhD in economics or equivalent- Experience in building statistical models using R, Python, STATA, or a related software- Experience in analytics and applied economics- Experience in developing and executing an analytic vision to solve business-relevant problems- Experience in industry, consulting, government or academic research- Experience processing, filtering, and presenting large quantities (hundreds of millions/billions of rows) of data- Experience in structural economic modeling, predictive modeling and causal ML algorithms, labor economics, education economicsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $143,300/year in our lowest geographic market up to $247,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Financial Analyst, AWS GDSP Finance

The AWS GDSP Finance Sr. Financial Analyst will support the rapidly growing AWS organization through driving financial analysis of complex private pricing deals. This is a high visibility role partnering cross-functionally with sales teams, sales operations, business development, and service finance. This role will be a strategic partner to the business in evaluating the economics of complex deals as well as assisting in operational processes, business expansion and planning/forecasting.The candidate will be responsible for building and developing the models, tools and mechanisms necessary to address business opportunities, drive automation, improve internal controls, and earn trust across AWS. This candidate will also be responsible for providing financial stewardship and analytical insights into key financial and operational performance metrics. This person must have a passion for detail and the ability to operate at all levels, including diving deep into the foundational building blocks of the AWS services, sales organization and business development organizations. Additionally, this candidate must effectively communicate both in written and verbal form across all levels of the AWS organization, including up to Senior Leadership.Key job responsibilities• Understand the various AWS Services, its economics and how it impacts the profitability of a customer.• Actively provide our sales team with financial acumen and insights to positively influence private pricing deals.• Drive financial controllership over private pricing deals by enforcing Amazon’s Spending & Transaction Policy.• Evaluate and refine financial models that calculate customer profitability.• Effectively communicate ideas to diverse audiences.• Own and oversee a specific process from a deals desk finance perspective.• Provide leadership, guidance and implementation to drive process improvement.• Possess the passion and demonstrated skills for developing relationships, processes and continuous improvement.• Ability to work with minimal direction in a fast-paced and rapidly changing environment.- 3+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- MBA, or CPA- 3+ years of applying key financial performance indicators (KPIs) to analyses experience- 3+ years of creating process improvements with automation and analysis experience- 3+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Demonstrated ability to manage multiple competing priorities simultaneously and drive projects to completion- Ability to work independently in a fast-paced and rapidly changing environment- Exceptional analytical skills and a demonstrated ability to build financial models for business forecasting, variance analysis, and problem solving.- Strong judgment to understand different perspectives, manage conflicts and have backbone to drive progress and alignment, while fostering an environment of open dialogue- Ability to work and communicate across all levels of the organization.- Experience in financial modeling, P&L management or analysis- Experience performing ad hoc analysis using advanced Excel and providing recommendations based on results to senior management for strategic decision-making.- Experience building and managing financial models for business forecasting and problem solvingAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $60,200/year in our lowest geographic market up to $128,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Growth Marketing Manager, Veeqo

Veeqo (veeqo.com) — a startup which was acquired by Amazon in 2021 — is Amazon’s recommended shipping solution for sellers. Our vision is to become the back-office hub for ecommerce sellers, for both their on-Amazon and off-Amazon business. We help sellers manage fulfillment operations across all their online stores, and ship orders to customers at the lowest cost and in the fastest possible time.*The Role*Veeqo, an Amazon Company, is seeking a highly skilled and experienced technical Sr. Growth Marketing Manager with deep expertise in B2B paid media and marketing to lead our paid efforts to drive awareness, consideration, and conversions among merchant-fulfilled sellers and other ecommerce businesses. In this role, you will leverage your hands-on experience with ad platforms and measurement solutions to build and scale an impactful strategy that showcases Veeqo's value and converts sellers. The role will require an end-to-end understanding of data and reporting; This role requires an individual with excellent analytical abilities as well as outstanding business acumen. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and who enjoys working with large data sets.Key job responsibilities- Develop and execute a comprehensive paid media strategy that aligns with Veeqo's business objectives and resonates with our target audience of ecommerce sellers.- Manage external agencies to augment in-house capabilities and drive accelerated growth, holding a high standard for measurement, incrementality, and scalability.- Construct analytics dashboards, writing custom SQL queries and leveraging a portfolio of newly onboarded MarTech.- Own and build new marketing growth drivers, devising ideas, partnering with tech and product teams where necessary, attaining buy-in, and bringing to market.- Manage and optimize performance and brand-focused paid media campaigns across platforms like Google Ads, LinkedIn Ads, Facebook/Instagram Ads, and others.- Work closely with our creative team to utilize high-impact messaging and creative that resonates with the ecommerce seller community. Lead end-to-end creative development in partnership with our creative team.- Work closely with cross-functional teams, including business analytics and product marketing to ensure aligned and effective paid media execution.- Stay deeply immersed in industry trends, emerging ad technologies, and best practices in ecommerce and seller operations to ensure Veeqo's paid media remains cutting-edge and impactful.- 7+ years of professional non-internship marketing experience- Knowledge of analytics tools and web traffic reporting- Experience using any of SQL or other analytical tools for conducting data analysis- Hands-on experience managing campaigns across major ad platforms (Google Ads, LinkedIn, Facebook/Instagram, etc.)- 7+ years of experience in B2B paid media and digital marketing, preferably in the ecommerce or SaaS space.- Intermediate to advanced SQL skills.- Proven track record of driving impactful results through both performance-focused and brand-building paid media- Experience working directly with ad agencies or in an agency setting.- Strong knowledge of marketing and analytics 3P technology and policy including Ad Pixels/Tags, Analytics Tooling, Dashboard Tooling, GDPR, CCPA, SKAN, etc.- Excellent analytical and data-driven decision-making skills, with the ability to translate insights into actionable strategiesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Manager, UX Design, Foundational People Data Services (FPDS)

We are looking for a Sr Manager, UX Design to drive the vision for how our customers onboard, discover, share and consume the employee data that powers thousands of services across Amazon. This role will lead the UX design and research team within FPDS. You lead with clarity and empathy, inspire others, and have a passion for solving problems at scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes working across product and engineering. You enjoy design debates and thrive on iterating based on customer feedback.Foundational People Data Services (FPDS) is re-imagining how innovative people data services are designed and delivered at Amazon, for Amazonians, by Amazonians. Imagine being at the forefront of innovation by driving the design of cutting-edge experiences that empower Amazon builders to create amazing solutions powered by Amazonian data. This role is for a leader who establishes a strategy, scales their impact by empowering designers and researchers, and elevates the design quality of the entire team. You will develop strong relationships with fellow design leaders across PXT and partner closely with product, engineering, and business counterparts throughout the organization to launch bar-raising experiences for customers across Amazon globally. As a design leader, you have a passion for solving our customers' problems, always putting their needs first.Key job responsibilities• Defining and developing the vision for innovative new solutions which work backward from our customers, solving their toughest challenges in consuming, generating and managing employee data• Leading new creative and holistic thinking across diverse personas who use our products; driving the direction and methodology of design and accessibility• Championing cohesion in design that unites experiences into persona-based “hubs”, while continuing to deliver and evangelize a culture of invention and innovation• Leading cross-team conceptual development; being a strategic thought leader in how to implement unmatched experiences that represent the most customer-centric intersection between design, content, and technology that delights Amazonians.• Modeling excellence in design, while growing and developing fellow designers• Demonstrating systems-level design thinking, delivering design solutions that scaleA day in the lifeYou’ll be meeting with stakeholders, understanding complex customer challenges, and leading your design team in the creation of innovative and intuitive experiences for technical and non-technical customers spanning Amazon. You’ll be a key member of the FPDS leadership team and help drive us forward toward our objective as the “everything store” for builders who need people data to power their services. You’ll work closely with SDMs, PMTs, TPMs, SDEs, and Principal Engineers on the experience design, work backward planning, prioritization, risks and tradeoffs, and delivery to customers. You’ll communicate your design and research status with crisp, accurate, timely updates to leaders which earn trust. You’ll lean in, solve problems, and escalate HDTs with excellent, well-written docs. You’ll look around multiple corners, identify risks, and devise innovative ways to resolve issues while delighting your customers. You’ll coach and grow the careers of your design and research team.About the teamBeginning in 2022, we built Foundational People Data Services, a secure, reliable, and fast way to store and consume worker data. We have helped builders across Amazon invent 7,800+ and growing experiences with our AWS-like, 1P data services which focus on the builder experience. We obsess over ensuring our data services are as foundational as electricity and water – always available, completely reliable, and convenient to use by builders. We’ve launched a secure and scalable people data store and event publishing bus; a people data catalog with federated ownership and compliance; role-based authorization and access controls to protect confidentiality; streamlined privacy reviews, depersonalization, and data subject access/deletion requests (DSARs/DSDRs); Tier-1 real-time data APIs for people data (PAPI); high-volume data transfer to the Andes data lake; and synthetic worker data to streamline testing.We have seen rapid growth, with Amazon systems consuming 1 trillion employee records annually through billions of API calls to our 1P data services each week. We now have 5,000+ builder customer teams across AWS, Alexa, Payroll, Builder Tools, MyHR, A to Z, Clarity, GREF, Workplace Health & Safety, Time and Attendance, and more – over 75% of them are outside of People Experience & Technology (PXT). Our 1P data services offer real-time APIs and updates, powering vital end-user tools like Phone Tool (1,100+ page views per minute and 50M+ per month), Chime (800K+ calls per workday), Slack (350k+ employees and contingent workers using per workday), facilities badge access (95k+ salaried employees currently swipe in/out of their building each work day), LDAP, internal systems access, payroll, and more.• 10+ years of relevant professional experience driving creative strategy and execution for digital products.• 7+ years of experience leading creative, multi-disciplinary teams.• A portfolio of innovative design work that demonstrates industry-leading human-centered design process and business success• Passion and high bar for visual design that appeals to a wide variety of personas from technical to non-technical.• Ability to work globally and influence across organizational boundaries and manage ambiguity to deliver results• Inspiring and precise executive-level communication and presentation skills• Committed to learning and teaching professional and technical knowledgeAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Sr. Marketing Analytics Manager, Veeqo

Veeqo (veeqo.com) — a startup acquired by Amazon in 2021 — is Amazon's recommended shipping solution for sellers. Our vision is to become the back-office hub for ecommerce sellers, for both their on-Amazon and off-Amazon business. We help sellers manage fulfillment operations across all their online stores, and ship orders to customers at the lowest cost and in the fastest possible time.The Role The Veeqo marketing team is seeking a highly technical and analytically skilled Sr. Marketing Analytics Manager with deep MarTech expertise and exceptional data visualization skills to join our team. This role will focus on leveraging advanced marketing technologies, creating impactful dashboards, and developing sophisticated data visualizations to drive data-informed decision-making across the marketing organization. The successful candidate will work closely with technical account reps and internal stakeholders to build and maintain robust reporting dashboards and systems, with a particular emphasis on Adobe and Salesforce ecosystems.This role requires an individual with a deep passion for marketing technology and data visualization, excellent analytical abilities, and outstanding business acumen. The successful candidate should have a keen eye for design and the ability to translate complex data into clear, actionable insights through visually compelling dashboards. The ideal candidate will bridge the gap between marketing strategy, technical implementation, and data communication.Key job responsibilities- Serve as the primary expert for our MarTech stack, with a focus on Adobe Analytics, Adobe Target, Adobe Customer Journey Analytics, Salesforce Marketing Cloud, Snowflake, and internal Data Tools.- Design, implement, and maintain advanced marketing dashboards using tools such as QuickSite, Metabase, and Excel, integrating data from various marketing channels and MarTech platforms.- Leverage Adobe Customer Journey Analytics to enable deep analysis of customer journeys across multiple touchpoints and channels.- Design and implement multi-touch attribution models that accurately reflect the impact of various marketing channels and campaigns on business outcomes.- Create sophisticated, interactive data visualizations that effectively communicate complex marketing insights to stakeholders at all levels of the organization.- Establish and maintain API connections between various MarTech tools and data visualization platforms to ensure seamless data flow and up-to-date reporting.- 6+ years of professional non-internship marketing experience- 5+ years of experience in marketing technology, analytics, and data visualization- Proficient in data visualization tools such as Tableau, Metabase, Quicksite, Power BI, or Looker- Experience working with large datasets and complex data structures in a marketing context- Strong SQL skills for complex data manipulation and analysis- Demonstrated experience in establishing API connections and integrating various MarTech solutions- Hands-on experience setting up/onboarding data pipelines and structures for Adobe Analytics, Adobe Target, and Adobe Customer Journey Analytics- Experience working in B2B or SaaS- Experience with Salesforce Marketing Cloud- Strong understanding of various attribution methodologies (e.g., first-touch, last-touch, linear, time decay, data-driven)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Marketing Mgr, WW News Content, Seller Strategic Communications

Amazon is looking for a Sr. Marketing Manager, Worldwide News Content to join our Seller Strategic Communications (SSC) team. This individual will play a critical role in our efforts to envision and deliver a best-in-class communications experience on Seller News. This WW News Content Sr. Marketing Manager will lead the vision, content strategy, metrics, and approach for Seller News, working with teams across SPS and Amazon to create, develop, and influence content relevant for News, and ensure high quality. You will establish program best practices, lead change initiatives, and implement solutions that benefit the seller experience and build internal mechanisms and success KPIs for increased visibility and auditing. This role is supported by an editorial team that will assist in editing articles for News, who you will partner closely with. The ideal candidate will possess a solid foundation in business and metrics management, act as a center of excellence to increase the quality of our communications, and manage rhythms of business and editorial calendars. The ability to put yourself in a seller’s shoes and advocate for the seller experience is essential to success. Excellent communication skills, bias for action with clear prioritization, nuance with content and rigor with insights, and an ability to thrive in ambiguity are required. Key job responsibilities• Lead the strategy and vision, development, and implementation of our Seller News strategy• Collaborate and build partnerships with other internal stakeholders, communications, PR, legal, and business teams• Work across teams to drive content for the selling partner community• Ensure that the range of key messages, updates, and content that are most relevant to our selling partners, are surfaced in a way that is valuable to the seller experience• Create and maintain appropriate and consistent brand and voice• Demonstrate high judgment, particularly in narrow timeframes• Ensure activities deliver against core business objectives and articulate key messages• Advocate for the Seller Experience• Manage complex, fast-moving, and unexpected communications challenges and is able to deal with ambiguity• Develop test plans and defines solutions for News Content, experiment with new types of content• Use data, insights, and selling partner feedback to evaluate program performance and identify improvement opportunities• Regularly report out progress and performance measurement against goals and targets in weekly, monthly and quarterly business review forums About the teamThe Selling Partner Communities (SPC) organization builds lasting connections with, and drives the success of our Selling Partners (SPs). SPC's products, such as Seller News and Forums, are actively used by millions of SPs worldwide to engage with Amazon and foster an active and inclusive community and information exchange among SPs. These products also provide valuable insights into SP sentiment and issues. We are currently re-imagining how to enable our SPs to engage with other sellers, form Communities, and interact with Amazon.Seller Strategic Communications (SSC) works to ensure that every communication SPs receive from Amazon informs and empowers them to be successful in our stores, reinforces a strong business partnership with Amazon, and fosters SP trust. The role will report to the Manager of Content Programs, who oversees content quality and relevancy initiatives across Seller outbound communications.- Experience building, executing and scaling cross-functional marketing programs- Experience communicating results to senior leadership- Experience using data and metrics to drive improvements- Experience presenting metrics and progress to goal to senior leadership- Experience with test and learn, marketing optimization, and experimentation- Excellent written and oral communication skills- MBA- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Demonstrated ability to build strong working relationships and work cross-functionally to align to solve shared problems- Experience building, executing and scaling cross-functional programs and content- A healthy curiosity about what's going on within an organization and know how to put out your feelers to the right places and translate the obtained information into user friendly communication- Able to look for new and engaging ways to communicate- Strong news judgment, excellent writing skills, and experience leading newsroom(s)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Marketing Operations Manager, Veeqo

Are you excited about owning demand generation at a fast-growth subsidiary within Amazon? Are you a highly organized, data-led growth leader who wants to develop high impact campaigns and scale a key priority for Amazon’s seller facing business. Are you willing to roll your sleeves up and help build something from the ground up? Join Veeqo and help Sellers discover our innovative shipping and inventory software. *The Team*The Veeqo team is a subsidiary of Amazon (acquired in 2021 (See: News). The marketing team uses data, seller insights, and creative thinking to invent, test and scale programs that raise awareness of Veeqo and drive Sellers to signup/engage with our sales team. We’re a close-knit group of marketers (functional channel owners, product marketers, creatives, content marketers, etc) who collaborate well and enjoy a fast pace of delivery. *The Role*Veeqo is seeking a seasoned Senior Marketing Operations Manager to oversee the optimization of our marketing processes and data workflows. In this pivotal role, you will be responsible for mastering our internal approval procedures and data operations, streamlining the way the marketing team executes integrated campaigns. Known as a barrier-breaker, you will forge deep cross-functional relationships, earn trust, and establish efficient ways of working that unlock new data sources and enable seamless MarTech onboarding. Exceptionally organized and technically adept, you will developing comprehensive documentation, coordinate team progress mechanisms, and drive integrated marketing initiatives. If you thrive in a fast-paced, data-driven environment and have a passion for building streamlined, high-performing marketing operations, we encourage you to apply for this pivotal role at Veeqo.Key job responsibilities- Manage relationships with external MarTech partners and vendors, facilitate knowledge sharing, and serve as the primary point of contact for all cross-functional marketing technology-related inquiries and issues.- Develop and maintain a comprehensive, cross-channel marketing calendar that aligns with Veeqo's overall marketing strategy and objectives. - Ensure seamless integration and coordination of campaigns across digital, social, email, content, events, and other marketing initiatives.- Monitor and track marketing budgets across different channels and campaigns, oversee the processing of marketing-related invoices and payments, and provide budget forecasting and recommendations to optimize marketing spending and return on investment.- Prepare and organize detailed business review documents that analyze marketing campaign and channel performance, identify key metrics and opportunities for improvement, and provide data-driven recommendations.- Evaluate and recommend new marketing technologies (e.g., marketing automation, CRM, analytics) to enhance operational efficiency and marketing effectiveness, and collaborate with the IT and engineering teams to oversee their implementation and integration.- Develop training materials and provide ongoing support to ensure effective utilization of marketing tools by the broader team. - Partner closely with Sales Operations and Business Analytics to holding a high bar for marketing attribution and pipeline health.- 6+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience implementing repeatable processes and driving automation or standardization- Experience working cross functionally with tech and non-tech teams- Experience defining program requirements and using data and metrics to determine improvements- 5+ years of experience in a marketing operations or cross-channel marketing role, preferably in a B2B or e-commerce environment.- Strong technical understanding of marketing technology (MarTech) and hands-on experience in onboarding and implementing new tools from start to finish.- Strong project management and coordination skills, with the ability to prioritize and juggle multiple tasks. Expertise in Asana, JIRA, or a similar project management/task-tracking tools.- Experience managing budget and payment operations for a marketing organization.- Proficient in the use of marketing automation, CRM, and analytics tools (e.g., Marketo, Adobe Target, Salesforce).- Excellent communication and stakeholder management skills, with the ability to present complex data and recommendations effectively.- Understanding of e-commerce and retail operations, including inventory management and order fulfillment, is a plus.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Marketing Programs Manager, Global Customer Industry & Partner Marketing Strategy and Operations

The Global Customer, Industry, and Partner Marketing (GCIPM) organization is seeking a talented, self-directed Sr. Marketing Programs Manager to manage cross-team strategic marketing initiatives and global execution strategy for global marketing management processes. This role will serve as a key member and SME on the GCIPM Strategy and Operations Strategic Initiatives team focused critical, large scale, cross-functional initiatives designed to advance marketing measurement capabilities. Specifically, this role will be responsible for: 1/ developing the annual GCIPM global marketing measurement strategic initiative plan, 2/ managing all aspects of deploying a holistic operational approach to marketing measurement across GCIPM, including enablement plans to drive adoption, and 3/ optimizing performance/progress to goals and operational KPIs. The person who fills this role should be experienced in managing complex, cross-functional programs, including using data to identify opportunities for driving efficiency and impact, developing new ways to foster collaboration, and influencing as a trusted advisor and consultant to extended marketing teams.Key job responsibilities• Develop and own the global GCIPM marketing management strategic initiative plan• Drive cross functional collaboration (Marketing Data Science and Engineering, Area Marketing, Marketing Ops, Sales Ops, etc.) to develop execution plans• Stand up and/or optimize mechanisms for gathering requirements and representing business needs for marketing measurement products• Dissemination of key updates and marketing measurement technology launches to area marketing teams, geo marketing operations, and other stakeholders• Work closely with area marketing teams to drive adoption of global strategic initiatives in their respective regions, providing internal program education, assets, communications, etc. • Monitor, analyze and optimize mechanisms, adapting and iterating based on region behavior and needsAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 6+ years’ relevant experience in a business-to-business (B2B) marketing operations function- Excellent oral and written communication skills with proven ability to communicate business problems in simple and data-backed narrative format- Proven analytical skills with demonstrated ability to work with data visualization tools (e.g. Tableau, Quick Sight) and use hard data to back up assumptions and evaluate outcomes- Advanced Microsoft Office skills, particularly Excel and analytical platforms- Experience building, executing and scaling cross-functional marketing programs- Experience with Salesforce, Tableau and/or Marketo- Attention to detail, excellent organization skills, and ability to manage multiple projects- Team player and leader with the ability to influence, work cross functionally, build relationships with key stakeholders and thrive in collaborative fast paced environment- Problem-solver with analytical skills, strategic thinking, business acumen and ability to find creative ways to optimize performance- Experience building new programs, mechanisms, working backwards from opportunity identification.- Proven ability to drive end-end work back plans efficientlyAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. NPI Category Sourcing Manager, AWS Power and Cooling Procurement

Amazon Web Services (AWS) Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we are the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You will join a diverse team of software, hardware, and network engineers, supply chain and procurement specialists, security experts, operations managers, and other vital roles. You will collaborate with people across AWS to help us deliver the highest standards for availability, safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.AWS provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS Infrastructure Service (AIS) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth! The AIS Power & Cooling team is looking for a results-oriented individual to own New Production Introduction (NPI) and sourcing management for Data Center Power & Cooling Equipment. Our NPI Sourcing Managers are experts in their industries who deliver the sourcing and supply chain strategies that helps drive the explosive growth of AWS. As a member of the Power and Cooling Supply Chain and Procurement Team, you will manage the global New Product Introduction Program Management for one or more of the categories that reside within the Power and Cooling Equipment space supporting AWS Data Center build projects. This role has an important role in ensuring that their respective equipment and suppliers meet the technical and commercial specifications necessary for AWS to satisfy its supplier quality, capacity delivery, and engineering customers' needs.This position is located in Seattle, WA or Herndon, Virginia.Key job responsibilities- Work cross-functionally with Design Engineering, Quality Engineering, Finance, Sourcing/Supply-chain, Legal, Technical Program Management teams to qualify new products or new designs of existing equipment- Drive product from NPI to global scale while mitigating potential supply risks and cost uplifts- Develop Scope of Work (SOW) for new initiatives and clearly define milestones - Develop, implement, and manage supply chain scaling strategies on a global scale - Drive the strategic aspects of large complex cross-functional projects - Drive innovation through the supply chain and influence industry practices - Develop analytical reports to deliver information to business partners and stakeholders that support improved decision making - Be a subject matter expert for the customers, technologies, and markets in which you engage - Manage cross-functional projects against plans and objectives to meet commitments and goals - Identify and drive realization of opportunities for sustainable, scalable, relative advantage in your category - Requires travel up to 15% of the yearAbout the teamDiverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- Bachelor’s or advanced degree in supply chain, business, engineering, or related field- 2+ years of experience in new production introduction management in a technical sector- 2+ years of experience in commercial contract management- 4+ years of experience in electrical, mechanical, infrastructure or data center construction industries- 6+ years of experience in supplier performance management in sourcing or supply chain with direct ownership of executive-level negotiation- 6+ years experience of end-to-end supply chain management with emphasis on flexibility and scalability- 4+ years of new product introduction management experience in a technical space- 10+ years of relevant supply chain and sourcing experience- Direct experience in managing mission critical stationary back-up power generation equipment- Able to model supply chain strategies to define cost and performance impacts, trade-offs, and risks- Experience with design and vision-setting for technology infrastructure investment, providing financial savings in an end to end supply chain- Direct responsibility for modeling strategies for a complex supply chain that has experienced an increase in scale and volatility of demandAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Partner Marketing Manager, AWS for Telecom

Amazon Web Services (AWS) is seeking a highly capable, self-directed Partner Marketing Manager, to help drive customer adoption of AWS's Cloud Services through our telecom partner community. If you have a passion for the cloud, love helping partners reach their full potential, and are an expert in designing and implementing joint marketing plans with partners - then we're looking for you. In this global role, you will develop a deep understanding of the AWS partner ecosystem and telecom vertical priorities to define and execute a global partner marketing plan in support of growth objectives we have with our telecom operators and ISV partners. You will build and deliver partner marketing messaging, collateral and thought leadership content, awareness activities, demand generation programs and event strategy that enable telecom partners to acquire new customers, retain and grow existing customers, and deliver revenue growth of AWS services. You will monitor, manage and support utilization of marketing development funds (MDF) and develop metrics to link ROI to spend activity. You will act as the primary partner marketing contact for a wide set of ISV partners and lead the creation of joint value propositions around generative AI, network, application migration and modernization, and joint GTM.This role requires strong collaboration and relationship-building skills as you will be required to partner internally with extended telecom team, global & regional partner marketing teams, and the AWS partner organization to execute partner marketing programs worldwide and externally with the alliances, marketing and management stakeholders at the partners organizations. You will be the voice of these partners' needs to various internal stakeholders and will share best practices across regions. In addition, you will also be required to manage outside vendors to execute programs and achieve goals.Key job responsibilities1. Develop and execute best-in-class marketing plans and programs that can be leveraged across different partner tiers to effectively drive end-customer awareness and adoption of partner solutions. 2. Craft and refine our message to the Telco industry through partners and work closely with top AWS Communication Service Providers (CSPs) to build joint value proposition messaging and content. 3. Build detailed campaign project plans, including campaign goals, messaging, call to action, marketing distribution channels, follow-up activities, and success metric tracking. 4. Work closely with the Telco Partner Business Development (PDM) leaders to identify priorities and partner marketing initiatives for global execution or for regional delivery and local activation. 5. Develop event strategy, success criteria, and metrics for AWS participation in industry and partner events. 6. Become the subject matter expert for strategic CSPs and advocate for their inclusion in programs across AWS that provide mutual benefit. 7. Domestic travel required up to 50% of the time.A day in the lifeAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 6+ years of professional non-internship marketing experience- 7+ years of developing and managing acquisition marketing or channel programs experience- Experience using data and metrics to drive improvements- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages- Experience driving direction and alignment with large cross-functional teams and agency partners- Experience designing and executing joint marketing plans with strategic alliance partners with global footprintAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. PM, Community Education, Undiscovered and Small Business Accelerator (USBA)

Undiscovered Small Business Accelerator (USBA) helps drive the success of small and historically underrepresented business populations (including minority-, women-, and veteran-owned businesses). As a part of the USBA, Amazon has committed to empower Black-owned businesses through the Black Business Accelerator (BBA), which provides access to resources that support their growth in Amazon’s store. We seek a Sr. Program Manager who is able to apply their customer obsession towards building experiential and educational events for participants in Amazon’s Black Business Accelerator. Specifically, this role will work closely with the USBA Marketing and Seller Engagement teams to develop and implement learning opportunities for Selling Partners. Your work will directly help build sustainable equity and growth for Black entrepreneurs by providing experiences where they can network and learn. We are seeking an experienced program manager with deep knowledge of entrepreneurial and Amazon selling partner education who can help design and implement educational panels, networking opportunities, and other learning experiences for USBA selling partners. Specifically, in this role, the Program Manager will work with various stakeholders with planning, production and execution of BBA experiential events that are virtual and/or in-person. You will be a leader in operational excellence and logistics, responsible for designing a calendar of educational sessions based on guidance from leadership, USBA's calendar of events, and relevant selling partner activities. You will identify, invite, and manage thought leaders, who help deploy the educational sessions you develop. You will creating briefings, scripts, and other materials to make sure that our speakers and selling partners have a delightful experience. You will own building repeatable processes to scale event activities.The ideal candidate is a high-judgment, business oriented and self-motivated professional. The candidate embraces ambiguity and ramps up quickly on complex issues. They thrive implementing virtual and in-person experiences that drive connection. They thrive in complex, multi-stakeholder environments with a strong bias to action. They will utilize their attention to detail, experience in program and event management, and excellent written communication skills to ensure high quality results.Key job responsibilities· Assist in defining educational objectives and goals for BBA virtual and in-person experiences · Manage relationships with the USBA marketing and seller engagement teams to ensure that educational learning objectives are being met during community events and engagements. · Design a content calendar that is connected to seasonal selling partner needs, USBA initiatives, and USBA events. Develop session abstracts and content to align with these objectives. · Identify and manage participants and stakeholders for educational event sessions, including Amazon SMEs, external stakeholders, thought leaders, and selling partners. Ensure that all participants feel prepared with detailed briefings and scripts to support day-of participation. · Manage speaker logistics including invitations, coordination calls, travel, and budget. Create comprehensive event project plans, conduct regular checkpoints with deliverable owners, escalate risks and challenges appropriately and ensure event is delivered on time and on budget.· Deliver post mortem event retrospective with data-driven analysis including attendee feedback, goal attainment, SP learnings, and recommendations for future event improvements and iteration.About the teamThe Undiscovered Small Business Accelerator (USBA) team works to help selling partners and customers discover the best of Amazon using data and insights to invent, test, and scale strategies that drive financial and perception goals. We understand there are systemic barriers that have limited the education and access for underserved business to grow and scale within Amazon. The BBA Amplify team is committed to addressing those systemic barriers by providing Black and underrepresented businesses with access to education, business coaching, opportunities for strategic capital, and networks.- 5+ years of program or project management experience- 5+ years of defining and executing against program timeline & requirements experience- 5+ years of delivering cross functional projects experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 3+ years of driving process improvements experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. PMT-ES, Global Services Security

The Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.Key job responsibilitiesThe GSS team is seeking a passionate, customer-obsessed, results oriented Senior Product Manager - External Service to manage the strategic direction (business and technology), development, and business aspects of AWS security products. This will include roadmap planning; delivering new features, usability, and product performance; and supporting go to market strategies. This role is inherently cross-functional - you will work closely with teams across AWS Global Services, AWS service teams, legal, finance, marketing, and customers. A successful candidate will be highly analytical, strategic, and adept at managing multiple work streams at the same time in order to build repeatable and scalable processes and mechanisms. You must enjoy spending time with customers (internal and external) to understand their needs, and to define innovative solutions that meet customer’s requirements. You are able to influence technical priorities and business strategy through data-driven contributions to achieve a desired customer or business outcome. You have a passion for solving complex business challenges and thrive on constantly improving the customer experience.About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.- 5+ years of working as a Technical Product Manager experience- 3+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- Ability to influence a wide range of stakeholders to align across a singular vision to provide customers with a consistent product experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137,000/year in our lowest geographic market up to $236,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Product Manager - Tech, Lead Generation and Detection Services (LEGENDS)

Within Intelligent Talent Acquisition (ITA) organization, we are at the forefront of revolutionizing the recruiting domain. We leverage cutting-edge data analytics and build services rooted in science to identify patterns and empower our recruiting and hiring teams to make smarter, fairer, and more informed decisions at an unprecedented pace. Examples include fairly matching millions of applicants against the most suitable role for them and providing ML based tools to recruiters to help improve their productivity. We are seeking a Senior PMT Specialist to join our dynamic team and play a crucial role in delivering science-enabled solutions to our customers in the hiring domain. The ideal candidate will bridge the gap between technical development (which cuts across Science, Engineering and Data functions) and business needs, ensuring the successful implementation and adoption of our innovative hiring solutions.Key job responsibilities- Define product strategy that achieves strong customer value and business outcomes- Own the product roadmap and business result delivery for several of our key initiatives across the LEGENDS (LEad GENeration and Detection Services) organization in ITA- Collaborate with customers, business stakeholders, UX designers, scientists and engineers to translate complex analytical insights into actionable product features- Support our Technical Managers in the development and launch of appropriately prioritized product features/hiring solutions- Manage end-to-end product lifecycles, including planning, design, development, launch, monitoring, and evaluation- Develop and maintain project documentation, including PRFAQs, business requirements document, product requirement document, project plans, status reports, and presentations- Act as a liaison between technical teams and business stakeholders, ensuring clear communication and alignment of objectives- Stay current with the services/products being developed across the wider recruiting domain within Amazon, along with the emerging trends and technologies in the recruiting and HR tech space in industryThe Sr. PMT needs to be comfortable working with high levels of ambiguity and be skilled in effective stakeholder and leadership management. - 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new toolsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit