Sr. Program Manager (PMO Delivery), Finance Operations (FinOps)

Are you an experienced Program Manager interested in an opportunity to help drive Amazon’s flywheel and develop your A to Z business understanding? Do you enjoy learning about different Amazon business types and thinking creatively about brand new businesses that Amazon is inventing on behalf of customers? The PMO Delivery Team is seeking a creative and passionate senior program manager to help achieve our vision to provide a world-class Order-to-Cash (O2C) onboarding experience to our global business partners in support of Amazon’s journey to become earth’s most customer-centric company. We love to offer our customers unique world-class experiences, and we invite you to help Amazon make history! The Sr. Program Manager will manage initiatives within Global Accounts Receivables and will be responsible for driving effective people, processes, and technological improvements through the order to cash (O2C) lifecycle to achieve organizational goals and deliver results. This individual will have ownership over business integration programs while standardizing the global implementation processes and driving efficiency. This role will require engagement and alignment with local and global business, finance, and operational teams, system developers and product managers. Responsibilities include supporting business initiatives through designing transactional workflows, defining requirements and testing of the solutions to ensure delivery is as expected and delivering and improving the customer experience. Implementation of mechanisms to monitor and measure performance is essential. The ability to thrive in a fast-paced, ambiguous and demanding work environment is critical to success in this role. The ideal candidate will be a self-starter with deep knowledge of project/program management, demonstrate strong relationship and strategic influencing skills, be experienced in large scale change management across functions and geographies, and exhibit a relentless pursuit for improvement. This individual must have a proven record of delivering results through strong program management skills, problem solving skills, influencing without authority, strong ability to prioritize, and a passion for customer experience.Key job responsibilities- Partner with key counterparts across geographies to launch business and/or technical initiatives in a scalable and cost effective manner- End to end project management across a suite of launches within a program- Develop a solid understanding of Amazon’s Finance Operations systems and processes- Translate complex business requirements into functional designs- Oversee comprehensive testing of systems changes and development of standard operating procedures, process documentation and performance metrics- Manage process transitions/implementations across multiple functions and geographies- Motivate and influence business, operational and technical teams to ensure that best practices are followed and implemented- Identify, assess, track and mitigate risks at multiple levels- Proactively monitor program performance to identify, address and prevent potential issues- Address barriers through problem solving, communication and active coordination with stakeholders- Drive effective teamwork, communication collaboration and commitment across multiple disparate groups with competing prioritiesNOTE: This job is an in-office role (3+ days a week) and is non-negotiable.- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 5+ years of managing stakeholders in cross-functional project experience- 5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience- 5+ years of working cross functionally with tech and non-tech teams experience- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- Independent and entrepreneurial style showing the ability to work with minimal direction in a fast-paced and rapidly changing environment- B2B industry experience a plusAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Program Manager, Strategy & Ops, AWS Global Services Security

Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Millions of businesses in 150+ countries, from start-ups to Fortune 500 enterprises, across all industries including public sector, run their operations and applications on AWS.At AWS, we are building a team of customer obsessed professionals that will enable our customers to grow and scale their businesses using the world’s most comprehensive and broadly adopted cloud platform. AWS is looking for an experienced Business Operations Manager that will help manage and scale the operational support for our rapidly growing portfolio of work across the world's largest multi-national enterprises. The successful candidate would be passionate about operational excellence, guiding the business to optimize its impact on behalf of customers. The candidate must be detail oriented and tactically focused, but also must demonstrate a capacity to think strategically. Evolutionary and revolutionary ideas must be brought to bear to maintain operational pace with the innovations and value our cloud engineers deliver to our customers every day.In this role, you will be a key member of the Global Services Strategy & Operations team ensuring leadership has the necessary information to operate and execute efficiently. You will analyze initiatives, processes and provide recommendations for improvement. You will build scalable mechanisms to support business and program operation processes. You will have oral and written communication skills enabling you to dive deep into the data to find answers, and to summarize the data into a logical analysis that ensures all stakeholders are informed.Key job responsibilities- Define and drive the multi-year vision and technical approach for your product portfolio and the team- Work with senior business leaders across various BUs and finance leaders.- Deliver PRFAQS, and BRD docs.- Program Management; cross collaborate with technical and non-technical departments to drive innovation in processes and tools.- Provide data-driven insights on Key Performance Indicators (KPI) and standardized business metrics.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience contributing to engineering discussions around technology decisions and strategy- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. ProServe Account Manager , Global Health & Nonprofits

AWS Professional Services engages in a wide variety of projects with customers and partners, providing collective experience from across the AWS customer base. We are obsessed about successful outcomes for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered at the right time, and drive feature innovation based upon customer needs.As a Sr. ProServe Account Manager, you will be responsible for the following: - Owning the sales process from conception to end.- Engage with customers to understand their business drivers and application portfolio.- Development of long-term Cloud Strategy for customers.- Identify & develop specific opportunities and supporting business cases.- Deal shaping, including estimations and deal pricing.- Contract negotiations & closing.- Planning and implementation of a portfolio of projects, including budget & deliverable responsibilities.- Mitigation of delivery risks & issues.- Overseeing delivery of projects in account, ensuring high quality delivery.- Act as single person of contact for Customer executives, developing deep, trustful relations- Educate customers on AWS services and translate those into a clear business value proposition- Envision and inspire customers- Coaching Customer and Partner teams to be self-sufficient.A day in the life- Engage customers - collaborate with AWS sales and partner teams to develop strong customer and partner relationships and build a growing business and drive AWS adoption in a geographic territory and/or for a named set of customers.- Enable cloud transformation - develop long term Cloud Strategy with customers, identify & develop specific opportunities and supporting business cases, manage issues and risks.- Support the commercial relationship - plan and implement a portfolio of projects, including budget & deliverable responsibilities, drive proposal construction, including estimations and deal pricing, conduct contract negotiations & execute contracts- Lead great people - build high performing teams of consultants with superior technical depth and outstanding customer relationship skills- Be an advocate - work with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmaps- Think big - ability to assess customer marketplace circumstances, organizational readiness, and C-level sponsor willingness to initiate conversations that lead to broader strategic transformation programs, construct large, complex multi-month programs which include multiple ProServe engagement services.This is a client facing role. You should have experience working with healthcare providers. You will be required to travel to client locations when needed (up to 50%). About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.- Bachelor's degree, or 7+ years of professional or military experience- 7+ years of IT consulting/management experience, with IT Transformation experience in customer-facing roles- Business development experience including multiyear, multiple service offerings with a total contract value of +5M agreements.- Experience with creating opportunity pipeline, closing deals and achieving bookings and revenue targets.- Experience working with selling technology services to higher education, and/or state or local government entities- Familiarity with compliance & security standards across the enterprise IT landscape.- Vertical industry sales and delivery experience of cloud services and solutions.- International consulting or professional services sales and delivery experience with global F500 enterprise customers and partners.- Experience with Enterprise Architecture Frameworks (e.g. TOGAF, Zachman) and identifying the relationships between business services, information, applications and global infrastructure assets.- Enterprise IT management frameworks (e.g. COBIT, ITIL) experience.- Enterprise systems experience including SAP, Oracle, and custom applications.- Designing, building, and operating global IT processes and infrastructures.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Sr. Security SA for Digital Sovereignty, Global Services Security - Product

The Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.Security is our highest priority at AWS. As an AWS customer, you benefit from an environment built to meet the requirements of the most security-sensitive organizations. As an Global Services, Security (GSS) team member, you will help secure that environment for our internal and external customers while working on cutting edge security products for a variety of platforms and technologies, all operating at massive scale.This Sr. Security Architect for Digital Sovereignty role will advise and deliver strategic security and compliance outcomes across a wide range of strategic opportunities and challenging environments. They will be responsible for leading and evolving the security and compliance strategy and architecture for strategic national digital sovereignty opportunities in the public sector and highly regulated industries. They will drive change with customers, partners, regulators, and internal teams, and develop security strategies and architectures to win support for delivering creative/non-standard approaches and solutions.This key position will have high visibility at the most senior levels of customer, partner and regulator organizations. The position will act as the security interface with AWS customers and service teams working closely with AWS Sales and Solutions Architect teams. The candidate will foster key relationships, interpret the impacts of industry and regulatory changes, and track and report on industry trends.Key job responsibilities* Lead the conversation on security, risk and compliance with strategic AWS customers and partners with sovereignty restrictions* Manage disparate senior stakeholders within customer environments to deliver consensus and drive outcomes on the AWS platform* Help customers understand how they can integrate AWS security controls into their own control frameworks and recommending approaches to implement their controls on AWS.* Prioritize strategic customer outcomes that drive their business forward while complying with sovereignty requirements and increasing their overall security posture.* Work with customers to resolve complex security concerns and problems and achieve sovereignty, security, resilience and compliance outcomes are on the AWS platform through deep dive discussions, strategic presentations/recommendations, and hands on demonstrations in the AWS environment* Act as a thought leader. Develop and launch industry leading sovereignty related, customer-facing resources based on projected customer needs and current demand* Assist the AWS compliance team in determining the strategic direction of the various AWS compliance programs based on customer interaction and demonstrative metrics.* Directly impact the roadmaps for AWS products and services through voice-of-the-customer amplification and influence with product and service teams to ensure that sovereignty requirements are prioritized on feature roadmaps.A day in the lifeDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience- 5+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- Knowledge of AWS services, market segments, customer base and industry verticals- Excellent communicator who can quickly earn the respect of the team, partners, and customers and desirable to have English and other language skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Software Development Engineer, AWS Billing

The AWS Commerce Platform provides the back and front-end services that enable AWS customers to purchase AWS services and understand and manage their infrastructure costs. Come to join our team to tackle some of the hardest scalability, performance, and distributed computing challenges in the world. We process trillions of events per month using stream processing techniques (Kinesis), process billions of line items via map reduce (EMR), and manage artifacts through the latest in database technologies (DynamoDB and Aurora). We process big data and provide tools for customers to interactively understand their bills. We also provide the analytics that let customers manage billions of dollars of IT usage and spending. Because we sit at the nexus of all AWS services and interact directly with end-customers, we also work closely across all AWS teams to ensure that we offer a great customer experience.As a senior developer in the team, you will design, build and operate services that will help AWS to meet the needs of our customers. Delivering a reliable and high-performance service at AWS scale requires team work of engineers with technical expertise and creativity. At Amazon, we also expect engineers like you to interact with customers, other teams, to understand our business goals, and to innovate rapidly, delivering high-quality and ground-breaking functionality.You are creative, curious, responsible, and able to work with others to rapidly turn an idea into working code. You’re excited about writing code, implementing big ideas, and helping to coach those around you to raise the team’s bar for code quality. You want the opportunity to grow your technical and professional skills while helping AWS grow. You relish the opportunity to dig into complex operational issues and to help customers build the next generation of applications.If you enjoy engaging in passionate discussions with smart people and letting the best ideas rise to the top while designing and building systems that can scale and solving challenging problems just push our door to know more about us.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.10017About the teamThe Conductor teams form part of the Bill Run Execution (BrEx) org and are responsible for the services to improve the orchestration and observability of the billing run. This year, we are building several new features and optimizing the performance to deliver on S-team and AWS goals for improving bill generation time.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Sr. Software Development Engineer, AWS Region Build Engineering (RB&E)

Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world! Passionate about building, owning and operating massively scalable systems? Experienced in building and leading teams of highly competent software engineers? Want to make a billion-dollar impact? If so, we have an exciting opportunity for you. Region Build Engineering is a complex process requiring close collaboration with AWS service teams. We are looking for passionate innovators who want to take the challenge. Your work has visibility to leadership across AWS organization and provides huge opportunity to learn new things while solving complex engineer problems, deliver results that make impact on revenue and resources, and grow professionally and personally. Developers at Amazon work on real world problems on a global scale, own their systems end-to-end, and influence the direction of our technology that impacts hundreds of millions customers around the world. Join a team of super smart, customer obsessed developers that think big and have fun.If Arlington, VA (Arlington HQ)This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.10016Key job responsibilities- Developing distributed system software- API development- Building new products and services from the ground up- Developing prototypes at the right level of fidelity for each phase of development, from startup through launch and beyond- Proactively engage fellow Amazonians both inside and outside of your teamA day in the lifeHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.We are dedicated to supporting our new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.About the teamRegion Build Engineering (RBE) team is dedicated to building automated platforms and solutions to streamline the AWS Region build process. Our vision is to fully automate and enable zero-touch AWS Region builds thereby reducing the time it takes to build a region and freeing engineers to focus on building new services and capabilities.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- 8+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Strong knowledge of Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem solving, and complexity analysis- Experience developing complex software systems that have been successfully delivered to customers- Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations- Ability to take a project from scoping requirements through actual launch of the project- Experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs- Experiencing mentoring junior software development engineers and driving engineering excellence- Meets/exceeds Amazon’s leadership principles requirements for this role- Meets/exceeds Amazon’s functional/technical depth and complexity for this roleAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Sr. Specialist SA, NAMER, GenAI/ML : Q Developer

Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS GenAI Specialist SA! AWS is looking for a Generative AI Solutions Architect who will be the Subject Matter Expert (SME) for helping customers in designing solutions that leverage our Generative AI services. You will interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths for generative AI. As part of the Generative AI Worldwide Specialist organization, you will work closely with other Solution Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. You will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage Generative AI services on Amazon Web Services. You will also create field enablement materials for the broader technical field population, to help them understand how to integrate AWS Generative AI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. Key job responsibilities- Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap.- Provide advanced technical knowledge to your domain aligned GTM teams to unblock our customers’ largest and most critical business challenges. - Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.- Partner with Business Development teams to define the technical components of best in class GTM concepts, solutions, and initiatives.- Develop and support an AWS internal community of technical subject matter experts worldwide. Create field enablement materials for the broader SA population, to help them understand how to integrate Amazon Web Services solutions into customer architectures.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience- 5+ years of infrastructure architecture, database architecture and networking experience- Experience working with end user or developer communitiesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Specialist Solution Architect, AWSI, GenAI/ML : Q Developer

Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS GenAI Specialist SA! AWS is looking for a Generative AI Solutions Architect who will be the Subject Matter Expert (SME) for helping customers in designing solutions that leverage our Generative AI services. You will interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths for generative AI. As part of the Generative AI Worldwide Specialist organization, you will work closely with other Solution Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. You will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage Generative AI services on Amazon Web Services. You will also create field enablement materials for the broader technical field population, to help them understand how to integrate AWS Generative AI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. Key job responsibilities- Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap.- Provide advanced technical knowledge to your domain aligned GTM teams to unblock our customers’ largest and most critical business challenges. - Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.- Partner with Business Development teams to define the technical components of best in class GTM concepts, solutions, and initiatives.- Develop and support an AWS internal community of technical subject matter experts worldwide. Create field enablement materials for the broader SA population, to help them understand how to integrate Amazon Web Services solutions into customer architectures.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience- 5+ years of infrastructure architecture, database architecture and networking experience- Experience working with end user or developer communitiesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Specialist Solutions Architect, NAMER, GenAI/ML : Q Developer

Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS GenAI Specialist SA! AWS is looking for a Generative AI Solutions Architect who will be the Subject Matter Expert (SME) for helping customers in designing solutions that leverage our Generative AI services. You will interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths for generative AI. As part of the Generative AI Worldwide Specialist organization, you will work closely with other Solution Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. You will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage Generative AI services on Amazon Web Services. You will also create field enablement materials for the broader technical field population, to help them understand how to integrate AWS Generative AI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. Key job responsibilities- Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap.- Provide advanced technical knowledge to your domain aligned GTM teams to unblock our customers’ largest and most critical business challenges. - Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.- Partner with Business Development teams to define the technical components of best in class GTM concepts, solutions, and initiatives.- Develop and support an AWS internal community of technical subject matter experts worldwide. Create field enablement materials for the broader SA population, to help them understand how to integrate Amazon Web Services solutions into customer architectures.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience- 5+ years of infrastructure architecture, database architecture and networking experience- Experience working with end user or developer communitiesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Strategic Account Executive, PubSec GOV - Federal

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The Amazon Business Federal team is dedicated to developing eCommerce solutions for the Federal Government and Federal Government Contractors that combine the selection, convenience, and value customers have come to know and love from Amazon. Key job responsibilitiesAccount Executives support long-term, strategic customer relationships. Key job responsibilities include the day to day ownership and account management of 1-3 large Federal agencies, 1-3 large Federal contractors, along with a select group of smaller agencies and contractors. This account executive will cover portions of the Department of Homeland Security and the DoD 4th Estate.Primary responsibilities include expanding solution adoption through agency-wide deployment, feature adoption, and developing relationships with senior procurement executives (CPOs, CFOs) and decision makers across functional areas such as Acquisition Professionals, Procurement, Information Technology, Facilities, and more. Our Account Executives ensure solutions meet our customer’s procurement needs in support of their mission by recommending approaches and alternatives that fit their environment, including but not limited to contracting and competitive requirements unique to Federal agencies, eProcurement integration, advanced payment, and automated reconciliation processes. The candidate will work closely with customers to manage deployment and ensure that our solutions are successfully adopted agency-wide.A day in the life - Deliver accurate weekly reporting on growth pipeline and customer spend adoption - Work closely with sales team and sales leadership to provide status updates and insights learned during deployment - Meet or exceed targets for customer and/or feature spend adoption - Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams that will increase solution adoptionAbout the teamOur mission is to help Department of Defense, National Security Agencies, and their civilian contractors transform procurement with Federal-specific eCommerce features. We accomplish our mission by enabling compliant purchases, directing spend to small, diverse sellers, and providing spend visibility to buyers and procurement decision-makers. For our third-party Sellers, mission accomplishment means helping them reach Federal buyers and expand their businesses. - BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments- 8+ years of sales experience selling to Fortune 1000 senior leadership- Experience selling to procurement and/or supply chain roles- Expert use of MS Office Suite, CRMs (e.g. Salesforce.com) and other systems- Experience owning customer facing communication including leading in-person or virtual customer meetings, product demonstrations, or trainings- Demonstrated success identifying, prioritizing, developing, and growing a book of strategic customer accountsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Sr. Strategy Specialist, Immigration, Business Mobility Services

At Amazon, we're working to be the earth’s best employer. To get there, we need exceptionally talented, bright, and driven people. Amazon’s Business Mobility Services (BMS) is looking for a smart, passionate candidate to create new service offerings and consult on product development for the U.S. immigration organization. BMS’ Immigration Strategy and Operations team is a group of project managers, analysts, and experienced immigration subject matter experts who act as strategic partners and consultants to business leaders and partner support teams. The team centrally manages immigration filings and the vendors that support Amazon, and delivers projects to improve cost, quality, policy, compliance, and experience for immigration services at Amazon.In this role, you will use your expertise and judgment in the immigration and mobility domain to oversee filing strategies at a programmatic level. This entails determining the right goals, informing decisions, managing and setting customer/stakeholder/partner expectations, and designing long-term solutions that serve the Amazon employee population. This role will leverage U.S. immigration subject matter expertise to take the lead on current state processes, identify root causes, and design solutions to drive down cycle times and improve the employee experience. You will work strategically to optimize the program to ensure a positive employee and candidate experience, build processes designed to protect data integrity and the hand off of information between BMS and external service providers and/or internal production teams. You will strive toward frustration-free employee and stakeholder experiences as they navigate the ever-changing landscape of immigration, both for today and for the future. The right leader for this role delivers independently but will seek direction as needed, and values continuous improvement, process and data inspection, seeking customer feedback, and enjoys growing and designing new programs and capabilities with the employee experience at the forefront.Key job responsibilities• Immigration Subject Matter Expertise: Leverage US immigration expertise in PERM, H or L visas, or overall NIV/IV processes to design high-volume solutions to drive down cycle times and improve the employee experience.• Process improvement: Inspect current state case types prioritizing with highest volume to build durable, sustainable, and flexible processes that produce positive and reliable results. Process improvement includes creating and overseeing process mapping and journey maps. • Process improvement: Continually identify areas of redundancy or no-value add to ensure process, procedure, and staffing optimization by analyzing root causes of escalations and designing process improvements as measured by improvement in customer survey results, cycle time reduction, provider defect reduction, and cost savings.• Process design: Create future state process flows for US case types as BMS insources services where it makes sense. The primary goal is to improve the employee experience and optimize by identifying and removing bottlenecks in the process. • Cross functional work: Stand up and own complex projects that span several teams through completion by influencing without authority. This includes projects such as experience experiments, high volume filing pushes, border restricted population management due to natural disasters/global pandemics, unanticipated policy changes or other circumstances. • Program management and writing: Influence and contribute to the design of immigration work streams by writing weekly project updates and running monthly business reviews preparing, presenting, and analyzing key metrics. This also includes writing business requirement documents backed with financial analysis tables that align with BMS’s north star vision. • Program management and writing: Create tracking mechanisms and other dashboards that measure overall health of the program, such as cycle times, user experience, high risk candidate tracking and trends. • Create and oversee the creation of self-help resources to inform Amazonians and candidates about the process.• Work with senior leadership within the BMS, Legal, Public Policy, PR to review and understand impact of immigration changes on the program and develop associated processes or filing strategies as needed.• Mentor other Immigration Specialists on the larger team, particularly in program and project management, and provide stretch opportunities where appropriate based on interest/skill.• Bachelor’s degree or equivalent in a related field (such as HR, business)• 6 years of overall experience with relevant experience in Mobility, Immigration, or project management • JD or Master’s degree in related field (such as HR, MBA)• ACES, Lean, Six Sigma or design thinking certification or training• 8-10 years of overall experience with some experience either within a law firm (such as a supervising paralegal or managing attorney with responsibility for immigration petition preparation/filings) or in-house in an organization with a significant volume of work and process optimization• Successful record of building, improving, and running operational business processes, ability to drive program effectiveness and high levels of customer satisfaction • Experience identifying and resolving complex issues, assuming leadership roles in unfamiliar or ambiguous circumstances – solid sense of accountability and sound personal judgment• Excellent written and verbal communications - ability to interface with all levels of the organizationAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $113,300/year in our lowest geographic market up to $187,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Technical Infrastructure Program Manager, GREF

Are you interested in a challenge that will reward your unique blend of technology and construction program management skills? Are you excited by the opportunity to be central in addressing significant business-impacting processes? Do you enjoy the challenge and ownership that comes from delivering enterprise, cross-functional, technical programs? Are you flexible, hard-working and a good communicator? As a Technical Infrastructure Program Manager for GREF (Global Real Estate & Facilities), you will have the opportunity to play a pivotal role in the processes that deliver the IT construction infrastructure as part of business-critical Amazon office launches globally. This position requires a clear understanding and facilitation of business requirements across multiple IT and Facilities teams and is considered the primary point of contact for technology needs on construction projects globally.Key job responsibilities• Integrate and uphold IT infrastructure standards and guidelines within various building and tenant improvement buildouts with owner representative’s and construction delivery managers for circuit delivery, telecommunications room buildout and structured cabling system infrastructure.• Represent and uphold IT requirements and standards for IT physical layer infrastructure solutions inclusive of mechanical and electrical solutions that support IT infrastructure.• Provide technical program advocacy to bridge IT delivery requirements with facilities-based construction solutions to minimize scope revisions during design and construction delivery of projects.• Coordinate between IT Services, Physical Security and Real Estate teams to deliver IT construction infrastructure on existing and new buildings. • Coordination with IT for project forecasting and supporting supply chain management for regional product inventory availability with manufacturers.• Provide IT advocacy and leadership for unique project applications or when a policy exception might be required given project constraints.• Provide project programming for new core and shell base building development with Amazon stakeholders, third party building developers and design and construction delivery project representatives.• Support contractor selection and award; provide support for contract and purchase orders.• Manage global delivery contractor resource capacity.• 7+ years of technology experience with enterprise level project/program management• 5+ years of experience managing large, cross-functional projects with impact outside of IT.• Bachelor’s degree• Proficiency with MS suite (Office, Project, Visio) and/or other project management tools• 5+ years of experience of managing global teams to delivery complex programs. • Excellent analytical, quantitative, written and presentation skills• Experience with detailed project planning, reporting, and measurement• Experience working in a highly technical, metrics driven, environment• Flexibility to travel, both domestically and internationally, and work within global time zones• Experience with physical layer telecommunications structured cabling infrastructures standards and installations• Working understanding of network, server and wireless hardware WAN/LAN/SAN architecture and topologiesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,800/year in our lowest geographic market up to $231,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Technical Product Manager, Privacy

The Amazon Privacy team is on a mission to make it easy for Amazon teams to meet customer expectations and regulatory obligations when it comes to taking care of their personal data.We obsess about customer trust and ensure that we build products in a manner that maintains our high bar for customer privacy. We seek the world's brightest and best Technical Product Managers to lead next-generation solutions that embed privacy first solutions in Amazon services. In this role, you will own a set of our Advertising privacy products' vision taking a global and holistic approach across market segments and businesses driving a “privacy as a product” model. In this model, we look at privacy at the capability level that can be scaled out and up and configured appropriately to account for market segment nuances.Working closely with engineering teams, technical program managers, privacy industry specialists, and legal you will coordinate complex product initiatives across internal teams and stakeholders to prioritize roadmap features, and spearhead the definition of new capabilities through product and business requirements documents. You will have a high level of comfort with ambiguity, a deeply analytical mindset with the ability to investigate complex challenges, and can effectively influence across organizations. You will dive deep into customer needs and data to understand issues, drive product development to deliver those needs, and communicate product goals, vision, and roadmaps to deliver products and capabilities that our customers love. Key job responsibilities* Create product goals, vision, requirements and roadmaps to deliver Ad Privacy products and capabilities * Apply judgement to decisions based on data and knowledge of the advertising, industry trends, privacy, and applicable technologies.* Evangelize product vision through effective written and verbal communications at different levels of management.* Work with senior product, engineering, and user experience leaders to define strategy, milestones, and requirements.* Communicate product strategy, decisions, and roadmap progress to stakeholders and leaders.About the teamWe own software products that teams use to identify their privacy obligations, as well as the products they use to support those obligations in their software.We partner with core builder framework teams, privacy legal, and privacy specialists across the company. Our teams are in Arlington VA, Austin TX, Seattle WA and Romania.Privacy knowledge is beneficial but not at essential. Many of us learned on the job, having come from other Amazon teams.- 3+ years of end to end product delivery experience- 5+ years of technical product or program management experience- Bachelor's degree- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Experience in building and driving adoption of new tools- Experience with privacy frameworks, privacy principles and/or compliance requirements (e.g. privacy by design, user data protection, GDPR, CCPA, CPRA, data inventory, encryption, anonymization, pseudonymization, privacy impact assessments)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Technical Program Manager, Amazon Cyber Threat Intelligence

The Amazon Security Threat Intelligence (ACTI) organization is responsible for investigating and understanding threat actors that are targeting Amazon’s businesses. As a Technical Program Manager (TPM) you will be a member of the ACTI Engineering Team. You will work as a leader in a team of talented and energetic security professionals and software engineers responsible. You will be supporting engineering platforms that include open-source, vendor licensed, and native AWS components. These platforms support security missions across Amazon and its customers to better understand threats facing the company. Additionally, working with internal intelligence analysts and external customers to better understand their daily workflows and needs will be required. You’ll be a critical part of an organization focused on building and influencing the security culture within Amazon, with the ultimate goal of ensuring the continued safety and security of our customers.The successful candidate will have a good mix of technical knowledge, security fundamentals, security threat intelligence experience, and program management. We are looking for TPMs who like to solve problems, and remove obstacles. The successful candidate is one who enjoys working directly with customers and engineers to understand their scenarios, and help the team design and deliver security systems and solutions that enable them operate more effectively. You will design and build tooling, drive process improvements, and work with other teams and cutting-edge technology to develop innovative solutions to complex technical challenges. You will be able to prioritize well, communicate clearly, and have a consistent track record of delivery. You are proactive in removing roadblocks, and can handle multiple competing priorities in a fast-paced environment. You will influence diverse teams, and be able to effectively rally support for your initiatives and be able to help deeply technical teams create simple solutions to meet their customer goals. You are able to handle business escalations with a data-driven approach to build trust with engineers and senior leaders.Key job responsibilitiesAs a Senior Technical Program Manager (TPM), you will define, own and drive technical security initiatives that span multiple security teams and organizational boundaries. You will partner with technical leadership to identify company-wide opportunities to build systems that support our threat intelligence mission. You will help identify new areas of investment and work to align other group's engineering roadmaps to deliver on these opportunities and optimize delivery outcomes. You will help drive internal roadmaps and prioritization to best meet customer needs. You will contribute to engineering design efforts by looking broadly across customers and providing this insight back to the team. As a technical leader, you will influence strategy and outcomes across multiple Amazon organizations. You will communicate overall program health and status by developing and monitoring program performance metrics, reporting program status and health, and managing internal escalations. About the teamWork/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.- 5+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- Experience owning/driving roadmap strategy and definitionAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. UX Designer, AWS Commerce Platform, AWS CX

The world is building on AWS, from the Fortune 100 to thousands of startups. AWS Commerce processes billion dollars of transactions per week, and highly-skilled knowledge workers from financial analysts to IT managers turn to us every day to understand their billing, invoice as well as forecast and optimize their spending. The Commerce Platform UX Design team is at the heart of our AWS Customers’ experience. We innovate and design on behalf of our AWS customers, Service Owners, as well as Legal and Sales. We’re looking for a customer-obsessed designer to map out a vision and strategy innovating and simplifying the overall AWS Customer commerce and billing experience for both AWS Customers and Service Owners as well as lead the iterative delivery of design artifacts. You will go deep in research and service design: understanding customer jobs-to-be-done, desired outcomes, and pain points, then rank desired outcomes and build to-be service maps that cross products to create a cohesive experience. You'll collaborate closely with senior leaders to make strategic investments and drive execution that improves customers' desired outcomes. As a Sr. UX Designer, you will own defining the customer experience for a collection of journeys with the highest potential ROI.A successful candidate will be entrepreneurial, curious, creative, highly analytical and able to work autonomously to deliver results as part of a large cross-functional team. We are looking for a designer who is a systems thinker and highly skilled at clarifying the big picture, driving alignment across a broad set of stakeholders (Product, Tech, Science, Service Owners) while also highlighting the best point opportunities. Key job responsibilities- Analyze customer problems, design customer journey flows and delightful solutions that deliver results.- Own and lead cross-functional design brainstorm and review meetings with Product, Tech, Science and business teams for input, alignment and sign-off on design deliverables.- Design customer journey flows and low, medium and high-fidelity wireframes and mockups.- Review and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval.- Provide design assets to development teams for implementation.- Provide design clarification and consultation as needed to engineers when UX deliverables are being developed.- Measure the success and effectiveness of UX innovations.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.- 6+ years of design experience- Have an available online portfolio- Experience with UX design of complex workflows- Knowledge of best practices for information architecture and design- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience working with stakeholders to plan and execute programs that are strategic in nature- Experience in delivering design solutions for projects of large scope and complexity- Experience applying scrum to visual or UX design processes- Knowledge of usability principles and techniques- Experience defining and maintaining design patterns and UX standardsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Sr. Vendor Manager, Kitchen, U.S. Hardlines

Amazon is looking for a driven, customer focused, team-oriented, and analytical leader to join the Kitchen team.The Sr. Vendor Manager will be responsible for the total P&L of a category within Kitchen, setting the strategy for driving growth, creating and maintaining strong partnerships with vendors, adding selection, managing category profitability, optimizing pricing, and delivering a disruptive customer experience. This includes identifying potential brand and product business opportunities, building direct relationships with key suppliers, negotiating contracts, terms & conditions, managing vendor setup and new item setup processes, working with suppliers to build comprehensive selection, setting prices, developing collaborative marketing and promotions, driving sales and margin improvements. The right candidate stays on top of industry and competitive trends, and is able to execute at both a tactical and strategic level to drive selection, sales, and margin growth. In addition, the Sr. Vendor Manager must be an effective leader and communicator in working with Amazon.com partners and vendors, as well as with internal groups such as control buying, site merchandising, marketing, PR, finance, operations, and retail systems.The ideal candidate has strong business judgment with a track record of successful negotiations and overall relationship management. Proven analytical thinking, project management skills, attention to detail, and exceptional organizational skills are essential. The Sr. Vendor Manager is an effective leader and communicator and a seasoned problem-solver. This position can be located in either Seattle or Arlington, VA.#ReinventRetail - 5+ years of account management, project or program management or buying experience- Bachelor's degree- Experience driving internal cross-team collaboration- Experience using data to influence business decisions- Experience with business analysis and P&L management- Experience negotiating with internal and external stakeholders- Buying/planning, operations, or finance background.- MBA- Ability to think and react in a high-energy, fast-paced environment.- Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines.- Detail-oriented.- Technical aptitude and agility to learn web-based tools.- Exceptional interpersonal and communication skills.- Track record of: effective negotiation, improving free cash flow, and automating processes.- Experience in presenting to Senior management.- Proven track record of taking ownership and driving results – self-starter and self-directed.- Demonstrated ability to manage multiple projects – prioritization, planning and task delegation.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Worldwide Specialist SA - GenAI , Q Business

Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS GenAI Specialist SA!Within the GenAI/ML Specialist organization, this position is part of the Worldwide Specialist Team, where you will lead the global GTM plan for Amazon Q Business. You are a leader for specialists, architects, partners, and account teams around the world and set direction and standards for how we solve customer problems in your domain. You partner with technical and business teams across AWS and bring the voice of the customer into our product development roadmap. The WW team sees the big picture and sets the plan so the world’s most customer obsessed technical teams can make history.Key job responsibilities* Serve as a specialist advisor for Amazon Q Business, developing scalable best practices and educating the broader community* Assist customers in building production-ready solutions, including complex integrations with existing systems* Engage with customer executives to shape technology strategy and envision innovative solutions* Drive high-level discussions across organizations, represent the company at conferences, and communicate effectively to diverse audiences* Support new service launches, incubate new business, and influence product roadmap through close collaboration with internal teams and external customersAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- BS/MS in Computer Science, Data Science, Engineering, or related field (or equivalent experience)- 7+ years of hands-on experience building and deploying cloud solutions- Experience developing enterprise search solutions integrating multiple datasources (e.g., Sharepoint, Confluence, Salesforce)- Hands-on experience with Large Language Models, RAG-based systems, and Vector databases- Excellent communication and presentation skills for collaborating with internal and external stakeholders- Hands-on experience with information retrieval patterns and scaling search systems (e.g., Opensearch, Lucene, Solr)- Experience building enterprise-grade AI assistants, considering security, scalability, and agentic systems- Experience incubating new products in collaboration with Product teams- Ability to quickly adapt and dive into unfamiliar topics (e.g., security, databases, networking) based on prior experience- Strong background in advanced AI concepts and implementations relevant to enterprise solutionsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr.Product Manager-Tech(GenAI), AWS Product & Solutions Engineering

Are you a visionary product leader looking for the next challenge in your career? If so, come join the AWS Product & Solutions Engineering team and define the next set of cutting edge GenAI products to help customers accelerate their business outcomes on AWS.Our team is looking for a Sr. Product Manager (technical) to drive the vision for a portfolio of GenAI software products. This will include proposing new products and assessing existing ones where GenAI capability could enhance benefits to customers. In this role, you will work with customers, AWS industry/domain experts, and AWS Service teams to understand market opportunity to propose new technical products. You will also influence cross-functional teams (UX design, engineering, etc.) and lead communication to stakeholders, including senior leadership.You will own the working backwards process and will be responsible for defining user personas, identifying pain points, and proposing solutions. You will translate the broad vision to a prioritized roadmap and actionable requirements. You will set goals and identify KPIs to measure success. You will work closely with UX designers to influence customer experience and with engineers to ensure technical architecture/designs align with the future roadmap. You will also collaborate with AWS finance/legal/marketing and other key stakeholders. You will define the pricing model and own the go-to-market approach. Ideal candidate will have prior experience in artificial intelligence/machine learning/data science and has successfully taken products from concept to launch in this space. You are experienced in conducting customer interviews and enjoy diving deep into data, bring analytical rigor to decision making, and have excellent written/verbal communication skills. You thrive in a collaborative and fast-paced environment and are comfortable driving discussions with engineering teams and senior leaders. This role can be based in either New York City, NY or Arlington, VA (USA).About the teamWe’re a team of product managers and UX designers that support our larger engineering organization around the world (12 countries to be exact). We take pride in ownership, knowledge sharing, and of course frequent virtual sync-ups to remain a tight-knit group.- B.S. in Computer Science/Engineering or related technical field- 5+ years of demonstrated full-lifecycle ownership of product development, with cross team execution across UX design, engineering, program management and internal/external stakeholders- Track record of taking a product from conception to launch and more importantly, iterating on the product based on user feedback- Track record of conducting customer/market research, identifying opportunities, creating a product vision, and influencing stakeholders across the organization- Strong writing skills to influence senior executives- MBA or M.S. in Computer Science / Engineering / Mathematics- Experience with launching software products that rely on AI/ML- Experience with authoring documents related to product life cycle including product roadmap, business requirements and functional specifications- Experience with running user research, A/B tests, and optimizing the customer experience- Experience communicating with customers, technical teams, and management to collect requirements, describe software product features, and technical designsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Strategic Communications & Social Media Manager, Undiscovered and Small Business Accelerator (USBA)

As part of the Undiscovered and Small Business Accelerator (USBA), Amazon has committed $150 million to empower Black entrepreneurs through the Black Business Accelerator (BBA), which provides access to educational, financial and advisory resources that support Black-owned business owners to succeed as sellers in Amazon’s store. We are seeking an experienced selling partner strategic communications & social media manager to lead our selling partner communications strategy, USBA internal communications strategy and our USBA social media marketing strategy. In this role you will partner across the entire USBA organization to ensure the timely and consistent delivery of communications across channels. The right candidate is a highly motivated and extremely organized individual with experience developing and implementing communications strategies across audiences with experience working in partnership with PR and Corporate Communications teams. You will be responsible for developing and implementing communications and social media strategies that focus on the selling partner community, while also driving a communications calendar within the USBA organization. This role is ideal for a self-starter, dynamic and proactive individual with excellent writing skills, sound understanding of the latest communications and social media landscape and the ability to multi-task. This person should be creative, results oriented, relentlessly focused on the customer, and push to uphold high standards for communications for our selling partner community. In this role, the candidate will work with the USBA Integrated Marketing and Communications Leader to define and roll out a USBA/BBA Communications Strategy and Calendar, which includes the development of core KPIs. Working in a dynamic environment, you will be responsible for measuring, maintaining and improving the quality of our selling partner communications, in the process working closely with internal business teams and stakeholders. You must have the ability to work on tight deadlines and handle multiple communications campaigns simultaneously. The role requires the person to manage and influence, needing to be completely hands-on when required. Candidates who think on their feet, delight in innovative yet effective solutions should apply.Success in this role requires having a passion for Small Businesses, as well as a strong backbone, great communication skills, both verbal and written, and the ability to deal with a significant amount of ambiguity.Key job responsibilities• Development and execution of selling partner communications plans, including communicating plans internally• Provide strategic counsel and guidance to a wide variety of counterparts crossing a number of disciplines within the USBA organization• Successfully manage complex, fast-moving and unexpected communications challenges, both proactively and reactively • Development of Communications Calendar + Roadmap, inclusive of social media content• Partner to develop USBA Key Messaging in partnership with USBA Leadership and Small Business PR• Identification and implementation of net-new communications channels for both selling partner and USBA internal audiences• Build and distribute regular reports on project deliverables and status updates• Flexible to changing priorities, open to new ideas and have the customer experience firmly as the focus• Maintain team internal wiki pages related to USBA organization• Development of social media messaging tied to Key HVEs, Cultural/Seasonal Events and Evergreen Selling Partner Marketing opportunities• Develop compelling selling partner stories that resonate across the USBA/BBA Selling Partner community• Identify emerging internal and external communications trends (content formats and subject matter)- 6+ years of recent professional communications experience- Bachelor’s degree in communications, public relations, or a related field- History of driving content development for events- Experience creating content: digital, written, video, and/or audio communications materials- Experience in social media marketing- Experience developing social messaging for senior leaders- High-level of attention to detail- Experience building processes, project management and schedules- Experience in leading large, cross functional projects- Excellent written and oral communications skills- Outstanding attention to detail- Team player who is willing to roll up their sleeves to get the job done- Creativity and bias for action- Self-motivated individual requiring minimal direction- Track record in communications for senior business leaders- Demonstrated experience building trust and influencing cross-functional teams and stakeholders- Ability to think strategically and implement ideas from ideation to measurement/evaluationAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,800/year in our lowest geographic market up to $211,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Strategic Customer Engagements

Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team to focus on the Private Equity Industry. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS and to establish AWS as their key cloud technology provider.As a member of SCE, you will be responsible for managing the end to end Deal Cycle for strategic, large, complex or highly competitive deals within the Private Equity vertical. You will focus on earning trust with customers by creating actionable strategies, developing and shaping opportunities, and leading deal engagements through negotiations and closure. This highly visible role will own alignment with C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of AWS services, and to enable private pricing, go-to-market, pan-Amazon, and other strategic relationships. You will work collaboratively to drive results by partnering with AWS customers, AWS field sales executives, and other internal stakeholders to empower our customers to evolve, address challenges, and to create innovative solutions.Key job responsibilities• Lead negotiations and customer closure for strategic, large, complex or highly competitive deals.• Develop and shape the overall deal strategy and structure to meet customer business outcome and goals• Partner with Sales and PE BD to manage Success Criteria and KPIs of the PE Program• Contribute to developing AWS’s value proposition and solutions• Drive revenue growth and Cloud adoption• Closely collaborate with key stakeholders across the organization for (Americas/EMEA/APJ) regional sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.)• Act as a trusted advisor in the development of the commercial strategy of deals with AWS Field Sales Executives: partner in the execution of the sales cycle for strategic, complex, or highly competitive commercial opportunities• Inspire, influence, and facilitate alignment with internal stakeholders, experts, and other resources not under direct control, to remove obstacles and achieve desired business outcomes• Develop strategies for pricing and discounts; effectively communicate and identify deal blockers• Lead or support presentation of deal proposals to Customers• For key deals and escalations, take a leadership role in developing the winning strategy, coaching the field team, and managing the SCE deal team.• Act as a trusted advisor to regional leadership to support AWS’s strategy within the PE Vertical.• Contribute to developing AWS’s value proposition and solutions.• Drive revenue growth and Cloud adoption.• Closely collaborate with key stakeholders across the organization, including regional sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, PE BD etc.).About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.• 10 + years demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure • 10+ years of experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals • Bachelor degree in Business, Economics, Technology or Finance (or equivalent work experience) - Advanced degree or equivalent relevant experience - Direct field experience in working with enterprise accounts - Knowledge of AWS products and services - Excellent written and verbal communication skills Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. This position is eligible for variable pay via a sales compensation plan. These plans pay according to achievement level against sales targets and/or business objectives. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.