Arlington

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Project Kuiper is seeking an experienced Event Manager to join our dynamic Kuiper Marketing Team. This role will support the Sr Global Events Marketing Manager in executing Project Kuiper's global event strategy and calendar. The Event Manager will be responsible for the tactical planning and implementation of various events, ranging from industry conferences to internal communication events and rocket launches.Key job responsibilities• Collaborate with the Sr Global Events Marketing Manager to implement the event strategy and execution plan, focusing on tactical elements and day-to-day management of event projects.• Manage the logistics and coordination of assigned events, including venue selection, vendor management, budget tracking, and on-site execution.• Develop and maintain project timelines, ensuring all deadlines are met and stakeholders are informed of progress.• Work closely with internal teams to gather requirements and ensure events meet the needs of various business units.• Coordinate with the Brand & Creative Team to develop and produce event assets, ensuring consistency with Project Kuiper's brand guidelines.• Manage vendor relationships for assigned events, including negotiating contracts and ensuring deliverables meet quality standards.• Contribute to the development of post-event reports, collecting metrics and feedback to inform future event improvements.• Travel 25% of time to event locations as needed to oversee site visits, on-site event execution, and troubleshoot any issues that arise.• Contribute to the continuous improvement of event processes and best practices within the team.Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.- 3+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience using data and metrics to drive improvements- Experience managing budgets- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,600/year in our lowest geographic market up to $155,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Have you ever wanted to be part of a team who is building industry changing technology? Amazon’s Project Kuiper is long-term initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world.Key job responsibilitiesReporting directly to the Director, KGS, the Executive Assistant (EA) provides high-level administrative support to ensure KGS leadership can efficiently accomplish company initiatives and goals. The EA serves as the primary point of contact for all internal and external administrative matters pertaining to the KGS business. The Executive Assistant also serves as a direct liaison to the leadership team; plans, coordinates and facilitates the details of executive internal and external meetings; and oversees special projects as directed. The EA must be creative, organized, detail-oriented, exercise good judgment, have strong written, verbal and administrative skills. The EA must be able to work in a high-stress, dynamic, complex work environment and balance multiple priorities. The EA will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure to handle a wide variety of tasks, assignments and confidential matters with discretion. The EA must demonstrate a strong bias for action by handling administrative matters expeditiously, proactively and professionally to ensure successful completion of assigned projects and tasks.Roles and Responsibilities The EA completes a broad variety of administrative tasks including: • Managing a very active and fluid calendar of appointments; meticulous attention to detail in scheduling, coordinating and planning internal meetings, agendas and appointments; planning detailed domestic and international travel, writing itineraries, arranging point-to-point transportation; compiling documents for travel-related meetings; completing expense reports• Planning the executive’s daily, weekly and monthly schedule of events• Planning, managing and executing ongoing key team activities (staff meetings, all-hands meetings, training, offsites, town halls, skip levels, morale events)• Composing and preparing business correspondence; keeping the executive’s communications organized to filter low priority items and focus on important information• Serving as the "gatekeeper" to the executive office, screening and prioritizing appointments/meeting requests while always providing polite and professional service• Communicating on behalf of the senior executive directly with the leadership team and other stakeholders across the organization • Training other administrative staff on company policies and best practices• Have fun at work and help others do the sameDue to the need to access certain federal controlled information, you must be a U.S. citizen for consideration. A day in the lifeThis exciting role requires attention to detail, the ability to meet tight deadlines, great organizational skills, and the ability to juggle multiple critical requests. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior leaders and engineers inside the company is important, as is a good sense of humor. The successful candidate will possess the ability to complete complex tasks and projects quickly with minimal guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action with ambiguity and show grace under pressure. - 5+ years of experience supporting senior level leadership (calendar management, meeting coordination, travel coordination, event planning, etc.)- 3+ years of Project Management/Project Coordination Experience (goal & project tracking, reporting, space planning, budgeting, process improvement, etc.)- 3+ years of experience with advanced use of the Microsoft Office Suite (Outlook, Excel, OneNote, PowerPoint, and Word)- 3+ years of experience as a Executive assistant- An Associates or Bachelors degree in Business Administration, Communications, or related field- Organizational Skills: The ability to manage and prioritize multiple tasks and assignments effectively- Communication Skills: Excellent verbal and written communication skills- Strong interpersonal skills are vital for building positive relationships with various stakeholders, including executives, team members, clients, and external partners- Collaboration: The ability to work well in a team and collaborate with other support staff and departments- Experience with domestic or international travel coordination- Experience with Government policies and procedures for executive level visitsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is seeking a bright and self-motivated individual to support our Vice President, US Federal Public Policy in Arlington, VA.This role will report directly to the Senior Manager, Public Policy, and provide administrative and substantive policy support for the VP, including scheduling/calendar management, background research, preparing briefing materials, expense reconciliation, and booking travel as needed. The role also will support the growing Public Policy team on project-based matters related to external policy engagement and internal/external-facing events, projects, and initiatives. The position requires great attention to detail, writing/proofreading proficiency, the ability to meet tight deadlines, great organizational skills, and the ability to juggle multiple critical requests. A high level of discretion in handling confidential information and professionalism in dealing with senior professionals inside and outside of the company is important. You will demonstrate an ability to complete complex tasks and projects quickly with little to no guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action without having to know the total picture.A day in the life*Team Culture*Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.*Work/Life Balance*Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.*Mentorship and Career Growth*Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.- 5+ years of executive assistant experience- Experience with domestic or international travel coordination- Experience with executive level calendar management- Experience with Microsoft Office products and applications- Bachelor's Degree or equivalent- An ability and desire to travel is required.- Experience leading process improvements- Experience in a fast-paced, high-tech company- Experience designing processes to maximize efficiency- Highly effective oral, written, and interpersonal communications skills; demonstrated ability to effectively and comfortably interact with senior executives.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Amazon is seeking a multitasking and self-motivated individual to support two Directors in the Intelligent Talent Acquisition team (ITA). This exciting role requires attention to detail; the ability to meet tight deadlines, great organizational skills, and the ability to juggle multiple critical requests. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is important, as is a good sense of humor. The successful candidate will possess the ability to complete complex tasks and projects quickly with little to no guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action without having to know the total picture.Key job responsibilitiesResponsibilities for this position include the ability to play a leadership role with the administrative support team in ITA, to think and plan ahead, delegate responsibilities appropriately, and manage time effectively. This position will work with other assistants throughout the Intelligent Talent Acquisition team and across the rest of the company.Other key responsibilities include:- Proactively coordinate and engage with leadership in planning and organizing events, activities and calendars. - Management of complex calendar and scheduling requirements - Tracking and helping drive completion of key deliverables and following up on outstanding items - Acting as a liaison for direct reports - Driving key team activities (such as staff meeting agendas, all-hands meetings, supply ordering) - Updating team organizational charts - Managing group logistics - Travel coordination - Participate in planning of events - Have fun at work and help others do the sameA day in the lifeThe successful candidate must be able to communicate well with a positive team environment and take swift, effective action whilst proactively solving complex problems with little to no guidance. The position requires the ability to work successfully within a fast-paced team environment, build effective working relationships, maintain a comprehensive awareness of the organization and become the “go-to” person for support activities. Ability to handle confidential information and maintaining professionalism in dealing with Leadership Team Members.About the teamIntelligent Talent Acquisition exists to build staffing expertise. We remove business complexity and staffing risk through data and insights. We build products, create science models, and generate insights that optimize staffing performance, labor planning, funnel throughput, and candidate placement for both Tier 1 Associates (i.e. Fulfillment Center and Sort Center workers) as well as Corporate Hires. Simply put, we help our stakeholders source candidates more efficiently at a lower cost and higher quality. In addition, we make Amazon’s job offerings more appealing to candidates by matching candidate interests and skills to the positions for which Amazon is hiring. We obsess over the candidate experience and staffing performance no matter the scale at which Amazon hires. - 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management- Experience leading process improvements- Experience in a fast-paced, high-tech company- Experience designing processes to maximize efficiency- Experience with executive level calendar management- Experience handling administrative details independently, while exercising good judgment in keeping team members adequately informed- Strong analytical skills- Impeccable attention to detail- Experience designing processes to maximize efficiency- Demonstrated ability to design and improve processes- Strong organizational, communication, and interpersonal skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Are you always looking around corners and anticipating needs? Do you believe that details matter and want to support a highly engaged team?We are looking for a dedicated, well-organized and customer-obsessed Executive Assistant to become part of our Worldwide Public Sector Sales Operations Team at Amazon Web Services. This exciting role requires superior attention to detail, great organization and prioritization skills, the ability to plan ahead and to meet tight deadlines, all while juggling multiple critical requests.A high level of integrity and discretion in handling confidential information, and professionalism in dealing with leaders (at and outside Amazon) is important, as is the ability to be flexible and change direction seamlessly. The successful candidate will possess the ability to complete complex tasks and projects quickly with little guidance, react with appropriate urgency to situations that require a quick turnaround, and want to take on varied and exciting new projects and learn new skills. You’ll need to take effective action without having to know the total picture, and efficiently and proactively solve difficult or complex problems that affect people within the department or other related groups.Key job responsibilitiesResponsibilities for this position include the ability to play a leadership role, to think and plan ahead, delegate responsibilities appropriately, and manage time effectively. Other key responsibilities include:· Manage complex calendars and scheduling with diplomacy and discretion.· Organize, prioritize and appropriately handle time-sensitive, confidential information and ensure action required is addressed in a timely manner.· Organize, execute, and assist with team activities (staff meeting agendas, on-sites/off-sites, team social events, etc.)· Schedule cost effective air/hotel/ground transportation. Create detailed travel itineraries both domestic and international (including smooth transitions between time zones). Coordinate with in-house travel agents and manage international travel process. Submit expense reports in a timely fashion.· Coordinate closely with Recruiting teams, Facilities team, HR team, and other Executive Assistants within the Amazon community.· Track and help drive completion of key deliverables and follow up on outstanding items to include meeting notes and action items.A day in the lifeWorking in a highly ambiguous environment, you will demonstrate initiative, complete tasks and projects quickly, and proactively take action without having to know the total picture. You will learn organizational structures and objectives of the teams you support, as well as build a strong internal network. You will apply a superior attention to detail, great organizational skills, and the ability to meet tight deadlines and juggle multiple critical requests while maintaining flexibility, a sense of humor, and most importantly, grace under pressure. Over time, you will build deep and trusting professional relationships with the leaders and their teams, which will blossom into strong partnerships that provide opportunity for special projects with increased responsibility and long-term career growth.About the teamThe Worldwide Public Sector Sales Strategy and Business Operations (SSBO) team is an essential strategic partner and trusted advisor to WWPS business leaders, empowering them to transform the lives of billions across government, education, healthcare, and nonprofit sectors. Through world-class process excellence, data-driven business planning and insights, and customer-centric analytical capabilities, we enable our sellers to focus on accelerating the missions of our diverse global customer base. Together, we will position our customers as leading agents-of-change for a more prosperous, safer, healthier, and sustainable world.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the jobdescription, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, orincludes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneeredcloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which iswhy we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home,there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusionthat empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversationson Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing ouruniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll findendless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 2+ years of senior level leadership support experience- Experience managing multiple executive level calendars- Experience with domestic and international travel coordination- 4+ years of senior level leadership support experience- Experience in a fast-paced, high-tech company- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlinesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The Customer Trust External Relations (CTXR) organization works to ensure positive public perception of Amazon's trustworthy shopping experience. We are the safest place for customers to shop online, and the customer-obsessed tools our teams build help ensure customers have a trustworthy shopping experience in our store every time with every product, whether purchased from Amazon or from the millions of sellers in our stores around the world.An important part of CTXR’s charter is finding opportunities to engage thought-leaders, policymakers, and media on the trustworthiness of the store and improving public perception of the industry leading work our teams do on behalf of our customers. CTXR also acts as an internal advocate to help teams increase positive perception of their work and a creative ideas engine for ways to improve external awareness and excitement around that work. We accelerate and strengthen third-party advocacy and partnerships to benefit customers and drive improvements within the retail industry.We’re looking for a high-judgement and self-motivated individual, with experience bridging business needs, high-value communications, and government or regulatory environments, to lead external relations and strategic engagements related to Amazon’s product safety initiatives. The candidate for this role excels at developing winning engagement and content development strategies, executing tactical plans, and delivering measurable results and positive impact. This role operates in a fast-paced, highly-ambiguous, frequently-changing environment, and will require a team member who has good judgement, excellent written communication skills, and is comfortable interacting with both internal and external leaders and working with cross-functional teams.Key job responsibilities- Help improve positive public perception of Amazon's product safety initiatives worldwide by creating and driving integrated project plans that have clear, measurable success criteria across multiple initiatives in multiple regions.- Work closely and collaboratively with design, program and product teams from partner teams, as well as Public Relations, Public Policy, and Legal to execute initiatives, proactively identifying opportunities and mitigating any risks.- Develop and maintain key relationships with third party stakeholders on product integrity issues.- Execute a range of external communications programs and events in support of initiatives and program goals, seeking to increase experimentation in storytelling and creative communications to educate and excite external partners.- Participate in conferences and external meetings focused on product integrity issues. This will eventually include frequent domestic and international travel (~20%).- Develop and deliver educational and training materials for both internal and external consumption.Bring a high energy, results-oriented and resourceful mindset and quickly take control of your responsibilities.This role reports to the CTXR lead for product integrity, increasing education and comfort among consumer groups, governments, regulators, policymakers, academics, and researchers about the work we do to ensure a trustworthy shopping experience.- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience working cross functionally with non-tech teams- Background in product safety issue management;- Demonstrated track record of building successful third-party advocacy and partnerships;- Ability to navigate and create structure around ambiguity;- “Can-do" attitude Excellent written and verbal communication, interpersonal and influencing skills;- Proven experience making high judgement decisions and complex trade-offs in a high visibility situation; Experience with diverse teams and third-party vendors, contractors, and advisors- Maintain highest personal levels of ethical conduct, confidentiality, and integrity, with an exemplary professional reputation in the industry.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The Finance Operations Business Partnership (BP) team is seeking a Finance Manager who will be a key member of the Kuiper BP team. This individual will be responsible for supporting the Kuiper order-to-cash (O2C) process. In this role, you will responsible for developing and maintaining operational and business metrics and targets, driving global operational reviews, as well as owning improvements to achieve targets. As a business partner, you will work daily alongside Accounts Receivable, Service Centers, Kuiper Sales, Finance, Legal, Accounting, Tech, Customers, and other operational groups at all levels in a global environment. Complex problem solving and financial analysis skills are required to manage multiple high visibility priorities in a fast-paced environment with ambiguous situations. Responsibilities: - Define key performance indicators – develop operational and business metrics and service level agreements for programs and processes, and track delivery against global objectives. - Consolidate inputs, and challenge assumptions, on performance drivers and projections from stakeholders - Develop and maintain effective partnership between Finance Operations, Service Centers and Kuiper Business & Finance. - Obtain and summarize critical data sets to trace defect areas to primary root cause drivers, scope future state solutions, influence road map decisions and measure the effectiveness of solutions that are implemented over time - Solve critical customer, process, and system escalations effectively to ensure root cause analysis and effective problem resolution. - Identify and quantify financial and operational risks and opportunities- Support operational escalations effectively to ensure root cause analysis and effective problem resolution.- 6+ years of tax, finance or a related analytical field experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of creating process improvements with automation and analysis experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science), or Bachelor's degree and 6+ years of Accounts Receivable or Account Payable experience- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- MBA, or CPA- Knowledge of SQL/ETL- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online.Amazon's Finance Operations, Accounting & Analysis (FOAA) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. FOAA is seeking a Group Finance Manager to support our Global Finance Business Services Accounting organization. Finance Business Services is a fast-paced group within Amazon where new challenges arise every day. This position will partner with Global Operations and Accounting teams to identify areas of Controllership risk, compliance risk, and related financial accounting impact.The ideal candidate is a highly proactive self-starter with a strong technical accounting background, problem solving skills and attention to detail who will take ownership and drive positive change including evaluating and streamlining existing operational and accounting processes, controls and metrics. This role has regular interaction with various business units across Amazon and requires strong interpersonal and communication skills.Responsibilities include:1. Working closely with the accounting and finance teams to evaluate monthly results. Identifying unusual variances and performing deep dive to identify business drivers.2. Highlighting accounting improvement opportunities on specific processes and accounts and partnering with operations and accounting teams to implement3. Coordinating with operations and accounting teams in Europe, Asia and other locations and collaborating directly to ensure strong communication, reporting, and best practices are identified, implemented and followed4. Influencing business decisions with effective verbal and written communication, data driven analysis and presentation of alternatives5. Working closely with the projects and business teams, provide comprehensive accounting requirements and ensure engagement for a successful project launch6. Effectively maintaining communication with internal and external business partners- 5+ years of tax, finance or a related analytical field experience- 5+ years of multiple finance and accounting roles experience- Experience in building financial and operational reports/data sets that inform business decision-making- Experience in creating process improvements with automation and analysis- Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results- CPA- Experience delivering results for large, cross-functional initiatives/projects- Experience with Oracle, Essbase, TM1 and similar tools- Experience in identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan- Experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits)- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How often have you had an opportunity to be an early member of a team that is tasked with disrupting a trillion dollar industry?Do you want to be part of an organization that is designing and launching new business models across the world? Do you enjoy breaking down and solving complex problems for a quickly expanding customer base, focusing first on customers and working backwards? If so, the Amazon Grocery Logistics (AGL) Financial Planning & Analysis (FP&A) team is looking for a proactive team member with a can-do approach and record of delivering results.AGL FP&A is responsible for fulfillment operations spend across Amazon Fresh (FCs & Stores), Whole Foods Market, and Grocery Partnerships. Our Finance teams partner closely with our operations teams to influence the strategic direction of the business, drive operations excellence, and make sound investment and expansion decisions, with the primary goal of continuously improving the customer experience while driving long-term profitability for our portfolio of businesses. Our teams experiment, fail fast, learn, and scale rapidly, while maintaining a data-driven decision-making culture.We are looking for a highly effective Finance Manager to be a key member of the Grocery Operations Finance Team. The team is responsible for critical network-wide reporting, support ad hoc financial analysis, and business planning. You will develop models and metrics packages, and partner with our BI teams to streamline automate reporting and implement process improvements.This role partners closely with a broad range of global finance and business leaders across retail and operations teams in order to design, develop, and maintain performance measurements and reports on strategic input drivers to continuously improve the economics of the business.The successful candidate will influence business owners, support thoughtful decision-making, and adapt to a rapidly-evolving environment. They collaborate with executives and various business units across Amazon. They bring excellent verbal and written communication skills. They prioritize the most impactful projects and programs that will drive Amazon Grocery forward. A typical day in this role provides an opportunity to innovate by building creative solutions with large-scale data mining tools, identifying the high-priority work and projects that maximize results for key stakeholders, and solving complex problems that effect company-wide strategic decisions.Key job responsibilities - Serve as the key FP&A partner working directly with Grocery Operations finance and business teams to provide financial information and support - Own the consolidation, analyses, and reporting on all of US Grocery Operations - Develop high quality, data-driven financial analyses that drive business insights and support informed decision-making by company executives - Partner with stakeholders including Operations, Accounting, and Finance Technology to identify opportunities and business requirements for financial systems, process improvement, and technology innovation/automation - Lead analytical support for ad-hoc/cross-functional projects and strategic initiatives - Lead in the preparation of monthly, quarterly and annual financial reviews- 5+ years of finance or a related analytical field experience- BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science) and 5+ years of finance experience, or Master’s degree and 3+ years of finance experience- 7+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 7+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Knowledge of SQL/ETL- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Join the Amazon Web Services (AWS) Finance team! We are looking for entrepreneurial, analytical, creative, flexible leaders to help us redefine the IT industry. If you want to join a fast-paced, innovative team responsible for driving the financial performance of a diverse business portfolio, this is the place for you!In this role, you’ll be at the center of driving AWS’s sales strategy, partnering across Worldwide Specialist teams to deliver business insights, optimize investments, and drive revenue. You’ll collaborate with senior Sales, Business, Engineering, and Finance leaders on designing and implementing inspection frameworks to assess business performance and financial outcomes. You’ll build new mechanisms to ensure accuracy and integrity of financial data, and you’ll providing financial insights that drive our day-to-day business and position us for future growth.You are a well-rounded performer and will play an impactful role on the team. You demonstrate excellent business judgment and problem solving, and possess strong attention to detail.Key job responsibilities• Building rhythm of the business processes that help business leaders understand progress to goals as well as strategic insights to guide overall direction• Leading the financial support for existing Business reviews (WBR, MBR etc.), providing key insights on progress toward goals, working with teams on get-to-green plans, and assessing future risks.• Create and implement business mechanisms that are scalable to help the team make data-driven decisions• Driving thought leadership to identify and implement solutions to resolve, improve, automate, standardize, or simplify finance processes• Collecting analyzing, and presenting data-driven research that challenges status quo and champion change• Performing ad-hoc analysis proactively and present findings to senior leadershipAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 5+ years of tax, finance or a related analytical field experience- 5+ years of multiple finance and accounting roles experience- 6+ years of Accounts Receivable or Account Payable experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of creating process improvements with automation and analysis experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Knowledge of SQL/ETL- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

On the Business Partnership (BP) Team within Finance Operations (FinOps), you will find yourself working with multi talented and dedicated people committed to driving financial improvement, scalability, and process excellence. As Amazon continues to grow, we are recruiting a Finance Manager, Business Partnering in Non-Inventory Accounts Payable to drive expansion in complex and innovative situations. You will lead critical initiatives across businesses, tech teams, and other stakeholders to drive change and implement scalable solutions to increase Vendor Experience, Amazon productivity and Free Cash Flow (FCF).You will work with leaders across the world from a diverse range of organizations, including Transportation, Operations, Tax, Marketing and Legal, using your analytical and problem-solving skills to manage complex and high visibility priorities in a fast-paced, ambiguous environment. This role operates with a significant level of autonomy, owning multiple VP-level goals, and is an ideal opportunity for a driven finance professional looking to broaden Core Finance experience in a project driven, operational area of finance.This role provides the opportunity to really make a difference in a high growth environment where your ability to identify and drive change will be key. So if you thrive in ambiguity, love solving complex problems and want to do that in Earth’s most customer-centric company, come and join us!Key job responsibilities- Define key performance indicators – develop metrics and service level agreements for core programs and processes, tracking delivery against program objectives- Consolidate inputs, and challenge assumptions, on performance drivers and projections from stakeholders- Obtain and summarize critical data sets to trace defect areas to primary root cause drivers, scope future state solutions, influence road map decisions and measure the effectiveness of solutions that are implemented over time- Own relationships with upstream business and technology teams to develop and deliver continuous system and process change, ensuring process excellence and highest levels of controllership- Own mechanisms to seamlessly support new program and tool launches worldwide.- Communicate program and policy updates to senior leaders and employees across multiple business and finance teams- Negotiate efficient and reliable processes and policies across partner teams to systematically eliminate dependencies and defects.- Work cross-functionally to identify key opportunities in process, technical, and human interfaces and develop and implement plans to capitalize on those opportunities and measure and monitor success and impacts- 6+ years of tax, finance or a related analytical field experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of multiple finance and accounting roles experience- 6+ years of creating process improvements with automation and analysis experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science), or Bachelor's degree and 6+ years of Accounts Receivable or Account Payable experience- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- MBA, or CPA- Knowledge of SQL/ETL- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Worldwide Grocery Stores’ mission is to build a best-in-class grocery shopping experience where Amazon is the first choice for selection, value, and convenience, whether customers are shopping instore or online. As we continue to grow, we are looking for individuals that enjoy a challenge and have a desire for professional growth opportunities and continuous learning. The RoleWe are seeking a Finance Manager to serve as a strategic finance partner to the Store Development & Capital Planning teams, overseeing capital planning and reporting processes across multiple grocery banners. This role will involve collaboration with a diverse range of business teams, including Store Development, Capital Planning, Design, Construction and Procurement, to influence strategic decision-making and empower the business to make informed capital investment decisions.Success in the RoleA successful candidate will exhibit strong ownership, effectively navigate ambiguity, and collaborate with business partners to influence outcomes. They will prioritize high-impact projects independently and quickly build trust within the organization, supporting informed decision-making in a fast-paced environment. Excellent verbal and written communication skills are essential. The ideal candidate will have a deep understanding of the P&L and be able to articulate the various movements between CapEx and Fixed Opex.Career OpportunitiesAs we continue to grow, we seek individuals who thrive on challenges and are eager for professional development and continuous learning. Experience on this team opens up several career opportunities across Amazon and within the broader WW Grocery Stores Finance organization. Individuals in this role have advancement opportunities to support different businesses, multi-functional teams and can lead new programs and initiatives.Key job responsibilities- Fully own the capital forecasting and reporting processes across multiple grocery banners- Analyze current Store Dev processes and influence key decisions across multiple investments projects- Contribute to highly visible planning documents (i.e.: OP1, Guidance, CAR reviews, etc.)- Drive accountability across business teams by building scalable mechanisms for budget management- Provide detailed capex and opex commentary and bridging analysis- Fully own key deliverables for month-end close and controllership functions.- Independently use financial systems (COGNOS, Coupa, OFA, Discovery, Lungo, etc.) and advanced excel functions to work with large data sets.- Provide support with quarterly GRC (Governance, Risk, and Compliance) framework requirements- Conduct ad-hoc analysis that will influence investment decisions, while driving long-term profitability across our growing portfolio.- Have a proven track record of high judgment, sound decision making, ownership of complex problems and an ability to deliver results in multiple areas concurrently.About the teamThe Grocery Finance organization is dedicated to shaping the long-term strategy and future of grocery, omni-channel and new physical store formats across Amazon.- 5+ years of tax, finance or a related analytical field experience- Bachelor's degree- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Finance is all about the numbers…unless you work at Amazon; it’s knowing the numbers, writing documents and so much more. Enthusiasm and energy help us deliver new ideas, and solutions. Do you view problems as treasures, and are you willing to dive deep to develop those solutions and deliver results? Will you seek to challenge the status quo, and accept that your ideas and mechanisms may be tested daily? At Amazon, we move with purpose and speed, and this requires we work with a dynamic network of Operations, HR, Tech and Retail partners. Our Finance Managers work with multiple sites, they help others understand financial decisions and are *the* trusted business advisor. They employ every facet of data and communication to ensure our partners and our leaders have the most up to date and reliable information to help them make the best possible decision. Come teach us a few things, and we’ll teach you a few things as we navigate the most customer-centric company on Earth.The Finance Manager for the People Experience & Technology (PXT) Finance Compensation will provide financial insights and business partnership to Amazon's Worldwide PXT Compensation and related technical support teams. This highly visible finance role will provide reliable data and analysis to help with decision making and planning, as well as become a trusted business advisor to the leaders of our PXT organization. The ideal candidate is a quick learner and comfortable with ambiguity. S/he possesses a keen attention to detail, has a passion for analytics, problem-solving and enjoys working in a fast-paced environment. The role entails interaction with PXT leadership, Finance leadership, Accounting and Payroll teams and requires a balance of strong verbal and written communication, partnership skills, and delivering results. This is a perfect position for someone who knows how to manage fast and smart and deals well with ambiguity. You will also provide the business with big leadership bringing a deep knowledge and a proven record of accomplishment. You already know how to make sense between which details that make all the difference, and those that don’t add value. Position Responsibilities:1. Conduct financial analysis and strategic planning in support of business groups. 2. Partner with vice president and/or director and category/business leaders in setting profitability, business expansion, and product selection goals. 3. Work directly for business leaders and cross-functional teams to present results of ad hoc business and statistical analysis and recommendations to senior management for optimal decision making. 4. Develop and automate reporting of key performance metrics and analysis to achieve business goals. 5. Perform business and financial forecasting and spreadsheet modeling by writing complex SQL queries to gather the financial and operational data needed for the analysis and using advanced excel spreadsheet modeling techniques. 6. Review and measure financial and operational performance on a weekly basis with business team and report to senior management using financial and operational metrics, including performing ad-hoc audits of the financial metrics used for data accuracy. 7. Work on monthly close process working closely with accounting to ensure the validity of the financials and report results to senior management. 8. Oversee and review bi-yearly operational planning activities for detailed business level budgeting and forecasting, and create detailed financials plans. 9. Update the detailed financial plans on a regular basis. 10. Work with business teams to create daily forecasts based on the previously created monthly forecasts. 11. Define reporting methodologies. 12. Create new reporting, maintain and run reports using tools such as Excel, Essbase, Cognos, and SQL. 13. Conduct financial, statistical and business analyses, business and financial forecasting, and financial spreadsheet modeling, using a broad range of tools and technologies. 14. Track down and identify sources of data, determine the validity of the data, and analyze the variance in the data between various systems and reports. 15. Partial telecommuting permitted; employees will be required to report to office multiple days per week.Key job responsibilities• Providing business partner finance support to the leaders of PXT Compensation teams related to compensation modeling, planning, analysis, metrics, and reporting • Diving deep into the financial data and becoming a subject matter expert to provide additional insights • Partnering directly with the Finance Org's and central FP&A groups to collaborate on metrics, goals, variance analysis and business reviews; • Building and fostering effective relationships and networks with the PXT and Finance organizations • Proven ability to manage a team with competing priorities & provide level-headed guidance during unexpected events • Partner with PXT compensation team to develop financial models that quantify the cost impact of proposed compensation changes • Provide financial insights to senior operations and finance leadership for the hourly field workforce • Liaise between PXT compensation and local business finance teams to align on budget and forecast of people cost • Provide ad hoc support to executive leadership and business finance teams across Amazon for inquiries around cost per head • Develop and streamline processes around finance approvals for on- and off-cycle compensation changes • Collaborate cross-functionally with tech teams in finance and compensation to develop automated solutions for recurring analysis and data accessA day in the life• Comfortable working independently in a fast-paced environment. • The ability to translate large amounts of data into useful information and actionable conclusions. • Strong written and oral communication skills combined with the ability to meet tight deadlines and prioritize workloads. • Recommend, develop, and implement policies and programs that guide the organization in maintaining and improving its competitive position and profitability • An understanding of finance issues in an operational environment of rapid growth. • Solid business judgment and controllership focus. • Strong PC modeling skills, including excellent knowledge of Microsoft Excel, Access, Python and SQL.About the teamPXT Finance Tenets: 1. Our priority is Amazon’s long-term financial health by guiding our business partners through difficult tradeoff decisions in the short-term, thus allowing all Amazonians to thrive.2. We consistently develop new mechanisms and leverage current systems to provide accurate, forward-looking financial data, which drives meaningful business insights. 3. We are builders that use science and technology to innovate at scale, as we strive to be the most innovative Finance team. 4. We strive to be the source of truth by leveraging our expertise and experience; we apply analytical rigor, process improvement, and standardization to make impactful high judgement, high velocity decisions.5. We are determined to make PXT-Finance a destination. We commit to providing a culture where meaningful work, development of key skills, and career progression are pinnacles of success. - 5+ years of tax, finance or a related analytical field experience- 5+ years of multiple finance and accounting roles experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Knowledge of Python Pandas and time-series forecasting packages- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Do you like helping U.S. Federal agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks?At AWS, we're hiring experienced Frontend Engineers with experience in designing user experiences and interfaces (UX/UI), and building cloud-based applications at scale. Our consultants deliver proof-of-concept projects, reusable artifacts, reference architectures, and lead implementation projects to assist organizations in harnessing the power of their data and unlocking the potential of advanced AI capabilities through user-friendly interfaces.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected be a US Citizen and have the abliilty to obtain an Secret security clearance.Key job responsibilitiesAs a Frontend Engineer and UX/UI designer, you are proficient in developing and deploying user interfaces with integrations to backend services. You will be working alongside scientists and Application Developers to develop novel solutions for real-world problems. You'll interface with customers to understand their vision, capture their pain points, and collect general requirements for their applications. You will also work independently with the customer to iterate on the design and functions of user interfaces and provide deep and meaningful designs of experiences for all application users. In addition, you will support the development of the user interface including writing custom scripts to build interfaces and integrate with backend components. As part of a larger team, you will support testing of the application and presentations of the application to broader audiences.This is a customer facing role, so you will interact directly with customers to understand their business problems and help them in define user experiences for their applications.Bonus: You have experience building infrastructure to host and serve applications at scale.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 4+ years of experience as a user experience (UX) designer, product designer, interaction designer (UI), information architect, or similar role.- 3+ years of non-internship professional software development experience- 2+ years of using tools like Figma, Sketch, etc to design and create interactive mock-ups/wire frames of user interfaces- Experience programming with at least one software programming language- Experience and technical expertise (design and implementation) in cloud computing technologies- Experience leading the design, development and deployment of business software at scale or recent hands-on technology infrastructure, network, compute, storage, and virtualization experience- 4+ years of experience building infrastructure to host and serve applications at scale, as well as building synchronous and asynchronous components of an application- 2+ years building backend infrastructure that integrates with the frontend- Strong design skills and the ability to create visually appealing user interfaces- Experience building interfaces that meet accessibility standards including Section 508 compliance- Experience building interfaces that are compatible with eReaders for the visually impaired and are easy to navigate overallAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you passionate about helping customers innovate and create transformative experiences? Do you want to be at the forefront of utilizing AI and ML services to drive innovation for thousands of AWS customers globally? And are you interested in building and leading high-performing teams in the fast paced area of generative AI? The AWS Generative AI Innovation Center (GenAIIC) is on a mission to accelerate production adoption of AWS generative AI services across global customers. This is an exciting opportunity to be part of a fast growing and entrepreneurial organization, bringing innovation to customers and growing the adoption of cloud services.The GenAIIC organization is staffed with specialized and experienced business strategists and ML scientists who solve complex problems for customers. We start with the customer and work backwards in everything we do. We believe that GenAI solutions, when founded in deep customer needs, can transform organizations, and produce groundbreaking experiences. We are a small, tight-knit team who value authentic, teammates that think creatively and will proactively seek out opportunities to advance the impact of the GenAIIC. As the GenAIIC Geo Leader, AWSI, you will be responsible for building and managing a team of generative AI strategists and ML scientists that are working with large multi-national customers to architect and implement innovative generative AI solutions. You will regularly engage with Director, VP, C-level customer executives. You will be responsible for building relationships, capturing opportunity, driving engagement, and delivering on business objectives. You must bring a strong blend of business and technical skills and lead all GenAIIC activities for AWS Industries. You are ready to roll-up your sleeves and work alongside the team in developing solutions when needed. You will lean on your experience working directly with customers, and are passionate in empowering these organizations to leverage generative AI and derive business outcomes. Key job responsibilities- Lead a high-performing team of business strategists, ML scientists, and generative AI domain experts- Guide the team in designing, developing, and evaluating innovative generative AI solutions to address customer issues - Advise and influence customers on technology decisions, including contrasting technology choices- Drive adoption of AWS generative AI services, delivering workload/solution specific domain expertise to the broader field organization, and developing repeatable, packaged solutions- Develop new strategies and mechanisms to address evolving customer needs, while driving higher business impact for AWS- Influence product roadmap with service teams to deliver value for customers and accelerate adoptionAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. - Master’s degree in computer science, engineering, or related field- 10+ years of experience in a customer-facing leadership role in the technology industry- 5+ years of experience in people management, leading multi-disciplinary teams consisting of business and technical subject matter experts- Hands-on experience with generative models, computer vision, NLP, and other ML techniques- Experience solving diverse and complex technical challenges for large global organizations- PhD in computer science, engineering, or related field- Experience thinking big, working effectively and cross-functionally within a fast-moving organization- Experience developing business and technical strategies that influence strategic decisions at the organizational level- Track record of thought leadership and contributions that have advanced the field- Excellent written and verbal communication skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $208,300/year in our lowest geographic market up to $324,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.This role is with our AWS Global Field Ops (GFO) process team – delivering a new way for Infrastructure to be delivered to our customers. AWS GFO brings native AWS services, infrastructure, and operating models to non traditional environment. Customers can now use the same AWS APIs, tools, and infrastructure across their on-premises and the AWS cloud to deliver a truly consistent hybrid experience. We are looking for a experienced Technical Infrastructure Program Manager who is highly autonomous, possesses a “can do” attitude and enjoys working on challenging, high impact problems. In this role, you will be responsible for the creation of standard work processes that drive improved safety, security, availability, and efficiency on a global scale. You will work with engineering, manufacturing, supply chain, operations, and service teams to gather requirements to develop, deploy, measure, automate, and streamline key operational processes. Successful candidates will be analytical, highly-organized, accustomed to working with technical teams across multiple geographic time zones, able to bridge the gap between business and tech, clear communicator, and interested in getting their "hands dirty" in the details of our business. The right candidate will bring great detail tracking and follow-through, and strong problem-solving and communications skills to anticipate bottlenecks/tradeoffs, provide escalation management and balance business needs against technical constraints.Key job responsibilities- Identify operational gaps, build new processes with stakeholders, create a Standard Operating Procedure (SOP) from the processes, and obtain reviews and approvals for the SOP, products and new business models.- Taking a bird’s eye view “Big Picture”, overseeing and ensuring integration between the specific process and other processes (e.g. safety, security, availability, capacity and scaling).- Write clear and detailed SOPs and functional requirements.- Ensure there is optimal fit between people, process, and technology (tools).- Auditing organizational efficiency as the advocate for customer objectives.- Anticipate, identify, and drive resolution of technical challenges and inter-dependencies to reduce friction for customers.- Update related training modules / serve as Point of Contact (POC) to training function.- Maintain awareness of new and emerging technologies and their potential application.- Stay informed about on-ground challenges of regional operational teams and frontline managers.- Have a sense for the degree and types of communications leadership, middle management, developers and technicians each require to be an effective communicator.- Demonstrate the ability to earn trust with those that have different perspectives, backgrounds and skill sets.- Establish regular communication cadence with teams.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience defining and executing program requirements- Experience with varying scenarios of infrastructure builds- Experience leading large and complex negotiations, risk and gap identification and mitigationAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,400/year in our lowest geographic market up to $197,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Global Real Estate and Facilities (GREF) creates inspiring workspaces for Amazon in 60+ countries. GREF IDX team uses data to optimize real estate decisions and enhance employee experience. As Product Manager, you'll set tech strategy for GREF products, partnering with tech teams to deliver innovative solutions. Requires business acumen, cross-functional leadership, and process development in ambiguous environments. Ideal candidate is analytical, resourceful, customer-focused, and thrives in fast-paced settings, with proven success in end-to-end project ownership.Key job responsibilities• Serve as the voice of the customer, introducing new ways to manage Amazon's real estate portfolio and employee experience• Define the long-term vision and strategic roadmap for the GREF IDX product portfolio, aligning with the organization's overall business objectives • Lead the prioritization of features and initiatives based on customer value, business impact, and technical feasibility • Establish and monitor key performance indicators (KPIs) to measure the success of product initiatives and drive continuous improvement • Influence senior stakeholders, including executives, to secure buy-in and resources for the GREF IDX product strategy• Deeply understand the needs of our GREF stakeholders and advocate for the user experience throughout the product development process• Partner closely with a variety of stakeholders – including technology, product, functional teams, and Executives.• Represent, verbally and in writing, complex decisions, tough trade-offs, and potential solutions clearly to executives. - 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end-to-end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products- Master's degree in a technical or business-related field- Experience in real estate or workplace industry- Experience in influencing senior leadership through data driven insightsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Injury Prevention Specialist to join our team. In this position, you will be a part of the onsite Workplace Health & Safety (WHS) Team and will lead both injury prevention and proactive activities. This position will work in an Amazon Fulfillment Center and report directly to the Site WHS Manager.The Injury Prevention Specialist (IPS) will be expected to proactively analyze tasks for potential ergonomic risk factors, perform biomechanical assessments and lead injury prevention activities. The IPS will champion proactive safety, job coaching, ergonomic training, and one-on-one engagements with Associates. The goal of the IPS is to improve technique prior to the onset of soreness or injury. Responsibilities include but are not limited to: Minimize the risk of ergonomic injury to employees through awareness, education and early intervention Dive deep and learn each job function within the FC and understand the body ergonomic and physical demands of each task. Be actively involved with improvements to the standard work process, evaluating potential poor ergonomic conditions through change management processes Evaluate trends and provide analysis of all soft tissues injuries and develop actions plans to mitigate risk Frequent engagements with both associates and operational leaders Support site leadership in implementation and management of Job Hazard Analysis (JHA) and Job Rotation policies Partner with onsite medical team to implement treatment plans for first aid cases based on injury type Will be required to maintain all first aid credentialsFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.Must be a Certified Athletic Trainer, by either the Board of Certification (BOC) or equivalent State CertificationMust have a valid card evidencing successful completion of a First Aid, CPR, and AED course from the American Heart Association or American Red CrossBachelor’s DegreeProficiency in Microsoft Office and digital recordkeeping Experience in an occupational or industrial setting Experience with an industrial wellness programExperience working with a cross functional teamAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $54,200/year in our lowest geographic market up to $105,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon is seeking a creative Editor to ideate, assign, edit, and produce content targeted to internal corporate employees worldwide. This role will work closely with stakeholders across the organization to reframe and optimize Amazon news stories for an internal audience, primarily focused on Amazon Web Services (AWS), Amazon Devices and Services, Gen AI, and related areas. This is a new role on the Internal Corporate Communications team within Global Communications and Community Impact. The ideal candidate is an experienced journalist or storyteller with excellent writing and editing skills and strong editorial judgment. Previous experience writing content targeted to internal employees on technical topics is highly preferred. This person will manage multiple stories and company news items across multiple teams. They should be able to shape editorial content and strategy using a mix of audience data and innate story judgment. This person should be a pro at shaping stories with a compelling voice and angle and should feel comfortable collaborating with writers across the organization to reframe stories. They will also be responsible for ideating and generating original, compelling stories for our internal audiences, focusing largely around high-priority company initiatives. This is an individual contributor role reporting into Internal Corporate Communication’s Editor in Chief. Candidates should feel comfortable working with data to understand audience interest and use that to guide editorial strategy. However, they should also embrace innovative storytelling and experiment with new types of content. They should also be an excellent communicator who should be able to galvanize multiple stakeholders — including PR and business leaders — around a successful content approach. The successful candidate will have leadership experience; a proven track record of developing and delivering compelling stories and campaigns with measurable results; and a strong understanding of the current digital content landscape. They should be a strategic, global thinker; goal oriented; and enjoy working in a fast-paced, start-up culture.Key job responsibilities• Strategy: Develop and implement the internal editorial content strategy for featured stories in line with company priorities and business goals.• Execution: Maintain a very high bar for all content published globally to all employees and reinforce editorial standards and best practices across the broader Internal Corporate Communications team. • Content: Oversee the technology editorial calendar, content, and campaigns tied to key storytelling and news moments and collaborate with employee-facing channel owners, including A to Z (the company intranet), companywide email newsletters, digital screens, and more.• Partnership: Act as a content thought partner to business comms teams, providing counsel and guidance throughout all stages of editorial planning, execution, and analysis.• Measurement & Evaluation: Work with channels and insights partners to set content goals and implement cohesive measurement plans to understand program success. Make real-time program adjustments based on results.• Experiment & Scale: Experiment with story types and topics, develop best practices, and create playbooks and toolkits to make our global work more consistent and efficient.- 6+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages- 6+ years of communications, marketing, or journalism experience- 6+ years of digital content or content marketing experience- Experience working with data and analytics to make strategic content decisions- Bachelor’s degree- Experience driving direction and alignment with large cross-functional teams and agency partners- Experience designing and executing joint marketing plans with strategic alliance partners with global footprint- Strongly prefer candidates with experience with technical and technology-related communications- Masterful storyteller with a journalism background- Proven track record of strategic planning and delivery on significant digital content campaigns tied to measurable business, brand, and/or communications goals- Ability to exercise high judgment in narrow timeframes- Self-driven, entrepreneurial spirit—enjoys taking responsibility and making things happenAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,600/year in our lowest geographic market up to $155,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you passionate about helping people solve IT problems? Love being a part of an exciting and innovative environment? Join Amazon IT Services! We’re looking for people who strive to “Work Hard. Have Fun. Make History.” Amazon is seeking bright, adaptable, and hardworking applicants to join our IT Services organization as an IT Support Engineer. IT Support Engineers work with Amazonians to provide and support the IT equipment and services that are used every day. We treat Amazon employees as our customers and provide timely, accurate, and professional assistance. Amazon's IT Services Support is the first point of contact for technical service requests for Amazon Corporate and its subsidiary employees worldwide.The successful IT Support Engineer will be customer focused and motivated by team success. You will be innovative, energetic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. Responsibilities include:• On-site troubleshooting of AV systems, particularly complex integrated systems such as large conference rooms, training rooms, executive rooms and bespoke or legacy systems.• Working with on-premise IT technicians, contractors and integrators through troubleshooting and repair procedures• Communicating with manufacturers and vendors to arrange repair or RMA of faulty equipment and managing local inventory• Working closely with partner teams including hardware deployment, Escalation and MeetEx to drive continuous improvement of the customer experience• Maintaining communication with customers and stakeholders, informing them of incident progress via thorough ticket documentation and the use of Standard Operating Procedures (SOPs)• Collaborating on technical documentation and SOPs, incorporating field learnings and customer feedback• Acquire and maintain current knowledge of relevant IT policies in order to provide technically accurate solutions to users.• Provide comprehensive technical support to Amazon Corporate employees• Provide end user, Windows/Mac/Linux OS deployment and support• Perform hardware procurement and asset management• Troubleshoot/support LAN and on-site servers via tickets, alerts and change management• Ticket queue management • Handle to completion requests and technical project work• Provide on call-support for Sev1 and Sev2 incidents• Handle escalations from Level 1 support• This position requires that the candidate be a US Citizen.- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience- 2+ years of troubleshooting in a multi-user high availability environment experience- 2+ years of PC repair, troubleshooting, deployment and liquidation experience- 1+ years of IT client, server, and network service delivery experience- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience- 2+ years of supporting and maintaining a corporate network environment experience- High school or equivalent diploma- Experience supporting video conference and teleconference equipment- 2+ years of computer networking experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $46,900/year in our lowest geographic market up to $103,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.