Arlington

This position may work out of any of the following office locations: Seattle, WA; Austin, TX Arlington VA.Amazon Vulnerability Management and Remediation (VMR) is looking for a Senior Security Engineer to join our Vulnerability Management Response Team. VMR is responsible for the discovery, assessment, triage, and remediation of vulnerabilities across Amazon. We are data-driven, set big goals, and are always challenging ourselves and each other to identify better solutions and take on new challenges. Our team offers the unique opportunity to work with leading industry security experts and engage across Amazon teams and leadership. As a Lead Security Engineer in VMR Response, you will play a hands-on role in the proactive identification and remediation of security issues at Amazon. You will be part of a global-scale vulnerability response service supporting a diverse technical ecosystem. Your teammates are an international group of security engineers, software developers, and technical program managers dedicated to continuously raising the security bar.Key job responsibilities- You are considered a technical leader on VMR and deliver high quality products, sometimes through others.- You intake, and evaluate vulnerabilities, misconfigurations, and weaknesses, assisting junior engineers.- You craft and deploy security campaigns, assisting junior engineers.- You participate in on-call rotations. - You engage autonomously with product and system owners to help create, build and innovate campaigns, possibly by writing code, scripts, creating detections, etc. - Your work focuses on large, ambiguous security problems in internal and partner-org security services or initiatives. Representing VMR, you bring perspective and provide context for current security best practices and the costs associated with them. You understand that not all security problems are new (or require new tools). You make risk-based trade-offs with larger-scale impact, with strong knowledge of compensating controls. - You fix deficiencies proactively and/or propose large projects, mindful of resources, which may require the work of VMR and other teams related by architecture. - You are able to split work into parallel tasks performed by you and others to accomplish more. - You may design or write code that delivers security automation.- You have significant domain expertise in three or more core CBK areas and secondary specializations, (e.g. infrastructure security, threat intelligence, security operation, endpoint security, or identity management). About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.- 5 years hands-on Security Engineering experience, with at least 3 years in vulnerability management.- 5 years experience building, operating, and maturing large-scale security systems or services, including cloud-based services.- Ability to write code/scripts to create detections- Evaluate and assess detections to ensure proper scope and drive campaign effort- Demonstrated ability to collect, analyze, and use data to drive and influence decision making- Bachelor's degree- Experience automating security operations.- Experience with systems design.- Experience with AWS services.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $143,300/year in our lowest geographic market up to $247,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. To keep our 24/7 operations network secure and assure operational continuity, we are looking for hands-on and detail-oriented professionals who want to join our team. The LPS leads the effort to efficiently and effectively protect people, product and data (lives, physical property, equipment, inventory, data, & intellectual property) in a designated building. The LPS reports to the Security and Loss Prevention Cluster Manager responsible for their geographical area, and aids them in supporting the Operational team, and cross functional teams throughout the organization. This position is site based however may need to support multiple business units with local travel up to 25%.Key job responsibilities* Conduct confidential investigations and prepare prompt written reports of theft, fraud, and workplace violence/critical incidents* Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement, data protection, physical security infrastructure) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards* Serve as department liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies, and the department’s performance* Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners* Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodation. Includes flexibility in working weekends and/or overnight shifts as necessary to needs of the business* Travel up to 25% including one week in Phoenix, AZ for Global Security Operations OnboardingA day in the lifeAs a Loss Prevention Specialist, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analyzing data reports, and conducting interviews. Your findings help to identify vulnerabilities in our processes, for which you contribute to the development of mitigating measures. You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems with subject matter experts and external suppliers to maintain their functionality. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. You also act as point of contact for multiple internal and external departments (e.g., legal, HR, security service providers, local law enforcement) and subject matter expert in Security and Loss Prevention-related matters. Finally, you deliver loss prevention-related education and awareness programs to other teams and liaise with various stakeholders on policy and procedure across all management levels.About the teamWorldwide Operations Security (WWOS) is the global organization that supports field Security and Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses. WWOS creates and maintains a work environment that is prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementing guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.* High school or equivalent diploma * 1+ years of experience in the following: security service, asset protection, audit, investigations, law enforcement, military, risk management, data analytics, inventory control, quality assurance or bachelor’s degree in a related field or 2+ years Amazon Experience and/or LPQ Career Choice Graduate* 1+ years of application experience with MS Office Professional Suite, including Excel to manipulate and analyze data* Workplace incident mitigation or de-escalation and Business Continuity planning experience* Experience making and influencing informed decisions by leveraging data and metrics * Demonstrated ability to work independently without supervision in a fast-paced and multi-tasking environment* Ability to effectively communicate, collaborate, network and influence across all business levels in a diverse workforce environment* 1+ year of leadership or management and/or supply chain experience* Interviewing experience; Wicklander and Zulawski, LPQ, CPP, LPC, CFI or other relevant certifications* Experience in implementing metric-based strategies utilizing continuous improvement concepts* Experience in physical security systems maintenance/implementation and coordinating scope of work with security vendorsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $42,300/year in our lowest geographic market up to $72,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations across over 60 countries.As a member of the GREF team, a regionally based Mergers & Acquisitions (M&A) Real Estate Integration Manager will be responsible for the management of projects to integrate acquired companies into Amazon’s real estate environment. The M&A Integration Regional Real Estate Manager will be GREF’s main point of contact between GREF Stakeholders, Corporate Development and Amazon cross functional partners for M&A Transactions from due diligence through integration completion. The Mergers & Acquisitions (M&A) Real Estate Integration Manager will be responsible for all real estate within an assigned deal, including real estate outside of region.Key job responsibilitiesKey job responsibilities• Support the goal of accelerating customer, employee, and business value in Amazon's mergers, acquisitions, and divestitures.• Responsible for the real estate scope of assigned M&A projects including due diligence, strategy, planning and integration, including the coordination of workstream partners, IT and Security.• Understand the business goals, anticipated headcount projections and any unique space needs to create real estate strategies support of those goals.• Provide financial estimates and cost planning for acquisition approval, to include in deal approval financials.• Balance confidentiality with GREF stakeholder engagement in project planning• Drive the transition of acquired companies’ real estate operations until fully managed as part of GREF’s real estate portfolio.• Address roadblocks and provide white glove service to ensure optimal customer experience for newly acquired companies• Report on risks, plans and project status to GREF and business leaders• Participate in creating program tools, documentation, and continuous improvement.• Effectively work in a matrix reporting structure and ensure mechanisms for knowledge-sharing across regions and organizations.- 5+ year experience in real estate strategy, M&A integration, or project management. - Bachelor’s degree- Effective communicator, able to identify, present, and solutions to leadership that depict complex risks in a simplified manner.- Excellent organizational, program, project, and time management skills, ability to manage multiple initiatives and scale solutions quickly, in a fast-paced environment.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,300/year in our lowest geographic market up to $192,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon is building next generation software, hardware, and processes that will run our global network of fulfillment centers that move millions of units of inventory, and ensure customers get what they want when promised.The Business Analytics and Decision Support (BADS) team automates the ingestion and curation of data for analyses, business reviews and operational reporting demands. Our north star is to enable and leverage the power of data to drive informed decision-making and value through analytical and scientifically derived insights and innovative solutions and processes.As a Machine Learning Engineer within our BADS team, you will work closely with science teams to bring research to production. This is a role that combines engineering knowledge (around machine learning, natural language processing, computer vision), technical strength, and product focus. It will be your job to implement novel ML systems, product integrations, and performance optimizations releases into production. While ensuring CI/CD compliance and ensuring best practices in software development and cloud infrastructure are followed (in the realm of scalability, security and availability).Key job responsibilities- Own the development and operationalization of solutions deployed in production.- Work across multiple teams to integrate our solutions with products owned by our partners.- Design model experimentation processes and frameworks in synergy with our scientists.- Help the team grow and cultivate best practices in software development, MLOps, and experimentation.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- 2+ years of experience with the AWS CDK or SDK- 1+ year’s experience and knowledge in MLOps, in deploying, operationalizing, and maintaining scalable AI/ML-solutions in production- Prior experience developing and implementing scalable machine learning solutions with technologies such as AWS SageMaker, EMR, S3, Lambda, Airflow and CI/CD Pipeline- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Experience with ML libraries/frameworks such as Tensorflow, AWS Sagemaker, Keras, PyTorch, etc.- Advanced knowledge of performance, scalability, enterprise system architecture, and engineering best practicesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The Financial Operations Account Receivable team is looking for a Risk Manager to join the Credit Risk Strategy and Operations team. This individual will manage a team of credit risk analysts as Amazon's second line of defense. The goal is to mitigate losses across all of Amazon's channels through insightful credit analysis while driving more robust collection actions downstream. The successful candidate will be a thought leader who can help build and scale a best-in-class credit management program. The candidate will be responsible for managing the portfolio from a risk perspective to identify risky customers and vendors at scale. In this role, the candidate will drive new model development, coordinate with third party credit bureaus to develop best in class credit models and update collection procedures to action credit insights. The ideal candidate should possess strong people and credit management skills, directly support continuous improvement initiatives, be highly analytical, resourceful, Customer-focused and team oriented, with outstanding communication skills and the ability to build strong relationships with key stakeholders. This is a management role directly managing a team of risk analysts; demonstrated success managing a team is a must. Key job responsibilities * Developing credit strategies to proactively identify and remediate emerging portfolio hot-spots* Regularly evaluate collection loss mitigation policies, and drives ongoing model back-testing and new model development.* Have a strong desire in innovating processes and exceed expectations in a dynamic, fast-paced environment, primarily driving innovation on behalf of collection teams and other corporate stakeholders* Break down complex problem in smaller, simplified work streams* Articulate to different audience in both verbal and written communication. Must be comfortable presenting to senior Amazon leadership and defending team risk ratings.* Work in a fast paced, highly demanding and often ambiguous environment, with strong attention to detail- 8+ years of tax, finance or a related analytical field experience- 3+ years of advanced proficiency in Excel (pivots, lookups, etc.) experience- 6+ years of Accounts Receivable or Account Payable experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of creating process improvements with automation and analysis experience- 5+ years of directly managing and leading a team of 5+ members experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of mentoring junior finance and/or business team members experience- 3+ years of working with senior staff (e.g. c-suite) experience- MBA, or CPA- Experience working with large-scale data mining and reporting tools (i.e. SQL, MSAccess, Essbase or Cognos) and providing recommendations based on results of ad hoc analyses to management for strategic decision-makingAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $125,200/year in our lowest geographic market up to $207,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Work hard, have fun and make history with Amazon Web Services Public Policy. The Manager, External Engagement, AWS Public Policy, will help lead public policy activities with think tanks, trade associations, and other key external partners in Washington, DC.The Manager will be a highly visible position that will create, execute, and manage responses to key public policy issues. Working with the Head of Economic Policy and Regulation for AWS Public Policy and the entire AWS Americas Public Policy team, the Manager will help to drive our external engagement efforts on economic policy and regulatory issues by working with coalitions, trade associations, think tanks, non-profits, and other key external partners. They will build strategies to deepen relationships with these external partners, including representing the company at conferences and meetings.This Manager, External Engagement role will work collaboratively and transparently with different business units to ensure alignment between business priorities and public policy goals. The Manager will assess and communicate external activities back to the business and the public policy team, develop strategies and positions, and manage and coordinate external advocacy efforts, external partner outreach programs, and key initiatives with policymakers and the media. The Manager will also work collaboratively with external partners on policy issues of importance to the company.- BS/BA required.- 5+ years of experience is required, including relevant experience with a keen working understanding of public policy, including the mechanics of legislative and administrative policymaking process and procedures, effective lobbying techniques, and collaboration with other companies and trade groups. Candidates will be able to demonstrate their experience through work within government, companies, consultancies, trade associations, or equivalent organizations.- Experience driving public policy initiatives by working with or for groups such as trade associations, think tanks, or non-profits.- Strong skills in advocacy and using spoken and written rhetoric to persuade and inform.- Prior experience with steep learning curves.- Ability to effectively communicate complex information to a wide variety of audiences.- Work collaboratively and transparently with the Federal Public Policy team, the business, and legal department to ensure alignment between core business priorities and public policy goals- Highly effective oral, written, and interpersonal communication skills- Maintain highest personal levels of ethical conduct, confidentiality, and integrity, with strongest professional reputation in the industry.- Self-starter who can take general direction and produce results.- Ability to identify and understand key technical aspects pertaining to corporate operations in legislative and regulatory proposals, understand business implications, and synthesize policy documents for internal and external customers. - Ability to anticipate challenges/obstacles our business could face as the public policy landscape evolves.- Experience managing and coordinating external advocacy efforts, outreach programs, and initiatives in concert with business objectives.- Experience facilitating high-level meetings with key stakeholders, including Congressional, regulatory, industry association, and partners to promote and advocate the company’s public policy priorities.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

This is a unique opportunity to help shape the workplace experience for Amazonians around the world. The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon’s corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon. Within GREF, the Global Customer Insights team represents the voice of the Amazonian throughout the workplace journey. We surface insights that help GREF deliver a workplace experience that enables Amazonians to do their best work while at the office. We are seeking a seasoned mixed-method user research professional to join our growing Global Customer Insights team. As a UX Researcher III in GREF, you will lead high-impact, large-scale research programs that directly impact business and communications strategies. You will build and sustain programs for collecting, synthesizing, and communicating foundational insights across a variety of workplace dimensions. As a UX Researcher III, you are a customer-obsessed leader who is deeply curious and constantly strives to ask better questions. You are adept at leveraging a range of research methods and deploying a variety of analytical approaches to understand the current state as well as uncover future customer needs and opportunities.If you are passionate about developing and applying research methods to answer challenging questions, enjoy collaborating closely with highly skilled cross-functional partners, and like seeing your efforts translated into real world impact, we want you on our team. Our ideal candidate is self-driven, impact- oriented, and able to translate complex challenges into actionable insights that inform design, development, and business strategy.Key job responsibilities- Scope and drive research projects that inform global communications and workplace related employee campaign strategies - Own complex, high-impact research initiatives, including the project roadmap, the design and execution of the questionnaire, the synthesis and analyses of big data sets, and the socialization of resulting insights and opportunities - Conduct generative and evaluative research to produce actionable and strategic insights - Guide a team of cross-functional partners on the execution of research programs and the delivery of results - Manage vendor relationships and research partners on large-scale, ad-hoc, and recurring quantitative research projects- Synthesize research insights and distill them into compelling narratives that frame problems and illuminate the both the customer and business value of recommended solutions- Present research findings and recommendations to stakeholders at all levels, from individual contributors to senior leadership- Continuously evaluate and improve research programs to ensure consistent delivery of actionable and relevant insights, continuously refining strategies and approaches to meet business needs and evolving ways of work- Serve as a subject matter expert, responsible for coaching and mentoring teams and stakeholders on best practices in user research methods and techniquesAbout the teamThis role will be a key lead within the newly formed Global Transformation & Insights org. Key functions within this team include Customer Insights, Business Insights, Creative + UX Design, and Communications. We are a group of builders, creators, innovators and go getters. We are customer obsessed, and index high on Ownership. We Think Big, and move fast, and constantly challenge one another while collaborating on "what else", "how might we", and "how can I help". We celebrate the unique perspectives we each bring to the table. We thrive in ambiguity. - 7+ years conducting mixed method user and/or market research- 3+ years of hands-on ethnographic research and moderating experience - Bachelor’s degree in Business, Psychology, Anthropology, Behavioral Economics, Data Science, or 4+ years of field research experience - Deep experience in a range of research methods, both generative and evaluative types of research, including concept development, evaluation, and refinement studies - A portfolio that illustrates how your research informed decision-making, showcasing deliverables, and your ability to extract actionable insights from qualitative and quantitative data- Ability to independently drive multiple concurrent projects in an agile environment- Excellent written communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences - Experience independently designing and running original research on a range of subject matters, including campaign effectiveness tracking studies - Direct experience using digital research platforms e.g., Dscout, Qualtrics - Strategic, business-building approach to user research - Experience in employee-based research - Vendor management experience- Research agency experience a plus Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137,000/year in our lowest geographic market up to $226,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The AWS Marketing team is looking for a Marketing Program Manager for our digital learning and certification products. At AWS, we are committed to supporting the workforce of the future, helping millions of people grow their cloud skills. This role is to help develop and implement the marketing strategy for digital learning and certification products, including implementation of programs, optimization and reporting mechanisms. AWS Skill Builder is our main digital learning platform: more than 600 free training courses as well as hands-on labs, jams and game-based learning. In addition, we offer 12 certifications from foundational to Associate and Professional levels.This person should be experienced in building new marketing programs; including using data to identify opportunities, collaborating across functional teams, and implementing marketing programs. They will need to work with other teams including Campaign Managers and Product Marketing to influence and coordinate plans. They will work with the wider marketing organization to identify opportunities to integrate digital learning into other teams’ activities. They will be responsible for reporting on progress to goals and to adapt to the changing needs of the business when necessary.Specifically, this role will be responsible for: 1/ helping to develop the annual strategic Digital Learning Marketing plan, 2/ developing targeting strategy with audiences and geographies, 3/ develop and implement global programs and associated content, 4/ monitoring and optimizing performance/progress to goal, 5/ integration of digital learning products and certifications within other marketing campaigns and programs including defining and measuring success. Key job responsibilities- Supports the creation of quarterly integrated marketing plans and calendar based on business priorities, new content/curriculum, trends, and region needs/analysis- Inputs into strategic marketing execution aligned closely with go-to-market (eg. emerging regions, localization, etc.)- Drives ROI meetings — analyzing gaps to goal and opportunities to further scale what’s working, in partnership with Product, Curriculum, Sales and Marketing- Stakeholder management and extended marketing team integration and activation: making sure that extended teams are aware of, and have access to self-serve messaging and assets. - Leads internal communication on integrated marketing for digital learning, collaborating with Campaign Managers, Product Marketing Managers, etc.- Track, monitor and analyze results and optimize iteratively based on market behavior and needsAbout the teamAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 4+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs- Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generationAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,600/year in our lowest geographic market up to $155,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

About Maintenance at AmazonOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us, on our journey!About the RoleAs a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Key job responsibilitiesResponsibilities include, but are not limited to• Promote a safe working environment by following all safety procedures • Complete preventative maintenance routines with proper documentation• Troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE) which includes belts, motors, photo-eyes, relays, and more• Maintain a positive working relationship across all of the Amazon Operations facility Track and store department inventory• Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation- 1+ years of Microsoft Office products and applications experience- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 2+ years of experience conducting quality predictive and preventative maintenance procedures- 2+ years of experience in the repair of material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment- 2+ years of blueprint and electrical schematic reading knowledge- 2+ years experience demonstrating Safety Standards- 1+ year experience in troubleshooting and diagnostics of MHE systems- Able to troubleshoot basic input and output function of building operations- Experience with a Computerized Maintenance Management System (CMMS)- Continuous improvement mindset- Willingness to learn and grow within Amazon RME- Experience with MHE safety standards in accordance with Original Equipment Manufacturer (OEM) and Safety standards- Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field- 2+ years apprenticeship or equivalent experience in the Mechanical or Electrical field- 2+ of experience working with PLC based controls systems- 2+ year of knowledge with electrical and electronic principles- Experience with robotic operation and maintenanceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $37,000/year in our lowest geographic market up to $79,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Work hard, have fun, make history. That's what we do every day at Amazon. As a key leader within Amazon's Global Real Estate & Facilities (GREF) team, the Area Manager over Occupancy Planning (OP) will oversee the strategic and tactical management of space and allocations within the corporate real estate portfolio for their assigned area. The area lead collaborates closely with various stakeholders to drive successful occupancy planning initiatives and deliver data-driven recommendations for future space requirements.The Senior Manager will be expected to align real estate strategy to business needs in partnership with key GREF Stakeholders and maintain a customer centric approach. The role will partner with both business leaders and employees to understand and influence space needs and requirements to inform supply and demand allocations. The role will be responsible for developing strategic recommendations on business line space allocations at a city level by leveraging Amazon’s size and scale and translate business requirements into effective solutions aligned with the workplace strategy. The Area Lead will oversee the Northeastern U.S. program, to include planning, budgeting, and activities that support corporate office locations across their assigned area.The optimal candidate is an experienced, vibrant, and engaging professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable, while at the same time consultative– providing direction/recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment. Key job responsibilities• Manage and guide an OP team of vendors responsible for the tactical occupancy planning across the area, ensuring all activities align with the Amazon’s goals and standards.• Oversee the collection, verification, and analysis of headcount and space data, including current capacity and future projections, to support strategic occupancy planning and area optimization. • Act as the primary liaison between the OP area teams, the GREF regional OP manager, and local business units. Ensure effective communication and collaboration to gather strategic direction and align area occupancy plans with regional requirements and local business needs.• Develop occupancy scenarios and migration plans, evaluating multiple options to deliver data-driven recommendations that support real estate strategy and business goals. • Project Manage all occupancy planning activities, including data collection, scenario analysis, and presentation of recommendations for your assigned area to the regional OP lead; and facilitate alignment calls with Workplace Strategists.• Oversee all reporting on area-based occupancy metrics, space allocations, and other relevant data to support real estate decisions and portfolio strategy. • Manage day-to-day operational occupancy requests and coordinate with GREF teams to ensure accurate and up-to-date space utilization data and as-built documentation for assigned area.- Bachelor’s degree in Finance, Project Management, architecture, interior design or related field, or related professional experience.- 7+ years professional experience required - a significant portion of which should demonstrate success in leading portfolio strategy and broad scale occupancy planning and move management projects- 5+ years of experience in program/ project management, to include delivering cross functional projects - Ability to think strategically and develop long-term occupancy plans that align with business objectives and real estate strategies.- Expertise in analyzing complex data sets, identifying trends, and using data to inform strategic decisions and optimize space utilization.- Excellent communication skills, with the ability to engage and influence stakeholders at all levels, build strong relationships, and manage expectations effectively. - Solid project management skills, with the ability to manage multiple projects simultaneously, prioritize tasks, and ensure timely delivery of high-quality outputs.- In-depth understanding of occupancy planning, space management, and corporate real estate, with experience in managing large, geographically diverse portfolios.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,300/year in our lowest geographic market up to $192,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon strives to be Earth's most customer-centric company where our customers can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience, Amazon continues to grow and evolve as a world-class e-commerce platform. In supporting this growth, the Amazon Finance Operations (FinOps) goal is to deliver seamless procure-to-pay, order-to-cash and payroll processes that enable Amazon’s ongoing geographical expansion across the globe. We seek a Customer Obsessed, Results Driven Portfolio Manager to join our global FinOps Program Management Office (PMO). We’re not an average company and this is definitely not your average Portfolio Management position. You’ll have the opportunity to really make a difference in a high growth environment where your ability to lead a portfolio of programs, projects and key improvement initiatives to ensure high value, quality delivery across the portfolio. This is an exciting, hands-on opportunity to join an area that touches every aspect of Amazon’s wide range of businesses globally.Who are we looking for?To succeed, you will be able to easily shift between macro and micro lenses and strategic and tactical activities, have a natural analytical way of thinking, diving deep into a problem, product and process and be able to explain difficult concepts to tech and non-tech users. Additionally, you will have a proven ability to learn quickly, distill complex scenarios into easily understandable synopses and communicate persuasively, in both written and verbal form. Key job responsibilities - Develop an in-depth understanding of Amazon’s products, business models, financial systems architecture and financial operations within a regulatory environment - Manage critical relationships with internal and external business and technology partners - Ensure transparency, alignment and clear communication of strategic programs and their resource impacts across the portfolio to key business and technology stakeholders - Create regular communication mechanisms on portfolio progress and challenges, and lead prioritization discussions on required adjustments - Lead goal alignment with portfolio stakeholders and PMO leaders - Deliver standardized, scalable, automated, solutions to ensure the PMO is delivering the right projects, at the right time, with the right resources - Prioritize the portfolio’s project requests and drive end-to-end process improvements that enable growth and deliver cost improvements- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Global Corporate Issues & Media Relations (GCIMR) team is looking for a PR Assistant interested in joining a highly-visible, fast-paced division of Amazon’s Communication and Corporate Responsibility (CCR) organization.GCIMR manages corporate issues and reactive media relations, and provides strategic PR counsel on emerging issues and trends that could negatively impact our operations, brand or reputation. The team interacts daily with members of the news media, serves as on-the-record spokespeople, and is responsible for flagging potential issues to senior business leaders at Amazon. Key job responsibilitiesWhile duties and scope may change or increase over time, the PR Assistant occupying this role will primarily be responsible for routing media inquiries to appropriate subject matter experts, managing team data, and tracking associated metrics. The ideal candidate will have sharp organizational skills and experience working in a fast-paced environment. Duties include, but are not limited to: • Managing media inquiry workflow by directing and tracking incoming media requests to internal subject matter experts;• Assisting with data entry into various platforms used by PR teams;• Assisting with scheduling coverage; and• Identifying opportunities to streamline team processes. About the teamGCIMR is part of the Global Corporate Communication (GCC) team and is responsible for protecting Amazon’s reputation on topics including operations, labor, workplace issues, sustainability, corporate social responsibility, economic and community impact, customer service, and some public policy issues.- 1+ years of recent professional communications or public relations experience- Bachelor's degree in communications, public relations, or a related field- Ability to be resourceful- Obsession with details- Excellent writing skills- Crave ownership- Comfortable working in gray areasAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $51,700/year in our lowest geographic market up to $110,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The US ADC Security Communications Security (COMSEC) team maintains all cryptographic materiel supporting the secure network resources that protect the availability, integrity, and confidentiality of data traversing US classified networks. AWS is looking for an exceptional COMSEC practitioner to serve as the Principal Security Specialist for the COMSEC team. This position will help the team scale the COMSEC program to deliver for and across U.S. Government customers. You will develop strategic goals, and use high judgement to design the right team structure, mechanisms, and strategy to meet goals. You will join a team of industry-leading security experts working with the U.S. Government to operate and continuously improve industry-leading security programs and processes in support of the mission. This position requires innovative thinking balanced with a strong customer obsession and a focus on quality and delivering results. A successful candidate will have an established track record of supporting security programs within cleared facilities, demonstrable COMSEC program/project management experience, comprehensive networking knowledge, and a deep understanding of Intelligence Community and Department of Defense government security programs, processes, and requirements in the cloud service provider space. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities- Responsible for providing comprehensive COMSEC technical and program guidance. - Proactively identify program and process improvements to successfully sustain and enhance security execution across multiple IC and DoD programs and customer. - Develop and strengthen relationships with internal teams (operations staff, engineers, teammates, etc.) and external (vendors, contractors, government staff, etc.) partners to improve COMSEC security awareness and engagement.About the teamOur team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.- 12+ years of experience technical and/or program management of COMSEC or cryptography-related domains. - Current, active US Government Security Clearance of TS/SCI with Polygraph- Masters degree or equivalent. - Experience applying information assurance and information security policies and standards to include system administration tasks. - Demonstrated track record of growth and increasing responsibility including senior leadership positions that require maturity, judgment, negotiation, analytics, and influence skills. - Exceptional communication abilities, both verbal and written, including long-form business writing on complex topic.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,800/year in our lowest geographic market up to $273,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Global Services (GS) plays a central role in our customers’ transformative cloud journeys, deeply integrating people expertise and technology capabilities at scale to shape customers’ end-to-end experiences with AWS. Across our key customer adoption success services - Training & Certification, Professional Services, Support Operations, Managed Services and Security - our builders make an impact every day across millions of individuals and thousands of customers ranging from Start-ups to Enterprises. Together with AWS Partners, our work enables and accelerates customers, unlocks value, drives AWS adoption, and helps transform businesses and public sector organizations across the globe, and we are propelled by our pursuit to be a differentiator when customers are evaluating cloud providers. The impact Global Services has on customers is as diverse as it is significant, helping them upskill their workforce, and with landing, operating, modernizing, and transforming their workloads on AWS, with value-add partners and security embedded throughout.Growth Initiatives Principal GTM Specialist is responsible for GS sales/BD activities for select AWS-wide priority growth initiatives. This role would represent GS as part of the cross-functional growth initiative team, define the growth initiative strategy and plan, and work with customers, partners, field, GS BUs, and the APO in executing and closing customer opportunities aligned to the initiatives. This means: 1/ developing and articulating GS value proposition for the customer cohorts targeted by the growth initiative; 2/ working with the relevant customer account teams, stakeholder teams, and partners to drive and win strategic customer deals as part of the growth initiative and for GS, and secure public customer references; 3/ create, test and iterate on viable win strategies, routes to market for GS services/offerings as part of the overall initiative; 4/ provide feedback to the GS product teams to shape existing and/or assemble new GS offerings; 5/ partner with the GS deals team to tailor/customize proposals as part of the sales cycle; 6/ codify and establish scaling mechanisms patterned from successful win strategies and tactics, motions, and plays for the account teams and GS BD/Sales teams.The role will earn trust and partner closely with the GS GTM/BD and GS BU Specialist Sales/BD, GS Deal Engine, APO and other key stakeholders across field Sales, Service/Industry Specialist Sales/BD, and APO. The candidate needs to lead and influence cross functional pursuit teams within AWS, Amazon, and customer organizations. The role needs to be a self-starter, very comfortable venturing into new domain areas, able to quickly learn, and put together and execute a pursuit plan that achieves AWS and GS business outcomes.The right candidate will have demonstrated experience in sales/BD for customer success related services at a technology products/services organization across a range of domains, both horizontal and vertical, and a history of delivering results. Relevant previous experience in a technology products/services organization in a sales/BD role is required. Experience with AWS services and how various capabilities in Global Services help drive AWS adoption of AWS will assist in a fast-start. The role will need a strong analytical acumen, synthesis, structuring, and problem-solving skills to translate ambiguous and incomplete information into actionable business development plans and deliver results. The role will need to ‘deliver results’ and have a bias for ‘action’, ‘earn trust’ with both executive and operating level stakeholders within GS, AWS, and customer organizations. Demonstrated experience in cross-functional stakeholder management and alignment, strong communications and influencing skills, a customer-obsessed, collaborative approach, and strong data/metrics bias is needed to be successful in this role.Key job responsibilities• Own Global Services strategy, approach, and representation in the geo to support growth initiatives including identifying new areas of opportunity, and defining internal/external partners and stakeholders• Independently distill diverse inputs from customers and stakeholders to Develop GS value proposition for the growth initiative for the geo, and work with the AWS sales teams to prioritize target customers and partners in scope• Own and develop sales and go-to-market plans, best practices, and sales plays for the growth initiative partnering with GS and AGS teams.• Secure and publish customer references partnering with GS/marketing teams. • Provide feedback and help to GS product team iterate GS offerings in support of faster customer solutioning and improved time to customer outcomes• Establish, own and deliver on customer acquisition, pipeline, bookings goals. And wins associated with fort significantly complex/strategic business critical dealsAbout the teamABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - Experience developing and executing on GTM strategies that are large in scope- 10+ years of relevant experience in sales/BD roles at a technology products and services company- 3+ years of experience in an incubation sales/BD or related roles, with demonstrated results- 15+ years of relevant work experience- 5+ years of experience in an incubation sales/BD or related roles- Experience developing, deploying and managing AI products at scale- Experience in global or world-wide roles, including international experience- Able to write and execute a high quality, focused sales/BD plans to secure early lighthouse customer wins and references- Demonstrated aptitude to pick up new domains/offerings and be able to learn and become an expert- Track record of being ‘are right a lot’ and delivering results with the early-stage business development activities- Strong interpersonal, communication, and influencing skills (both written and verbal). Experience communicating with both technical and non-technical stakeholders across multiple teams.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $153,900/year in our lowest geographic market up to $254,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Trust Fundamentals is a cross-functional organization at Amazon responsible for building technologies, programs, and services that create and grow customer trust, and enable Amazon's business partners and stakeholders to fulfill their trust-related obligations efficiently and effectively.We are seeking an experienced, entrepreneurial, and technically skilled leader who can drive privacy programs across Devices and Services. In this role, you will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of cutting-edge products and services.Key job responsibilities• You will be responsible for diving deep into technical systems, understanding them well and staying connected to the details;• You will be responsible for delivering results while working in an ambiguous environment;• You will need a strong bias for action and be able to handle multiple priorities simultaneously;• You will define strategy and build and execute roadmaps for the programs you own;• You will be responsible for overall coordination, quality and productivity and will be the primary point of contact for world-wide stakeholders of programs that you run;• Throughout, you will internalize Amazon’s Leadership Principles, and live those into everyday practices to guide your programs to success.A day in the life• Dive deep with your customers to identify and understand their painpoints;• Think big to build durable products that anticipate future painpoints;• Use your technical judgment and understanding to test assumptions;• Track deliverables, keep stakeholders inform, escalate when necessary;• Evangelize your products and drive adoption;• Think through all aspects of your products' life cycles, incl. business, technical, legal, and marketing;• Help others grow professionally.About the teamWe are responsible for building the enabling technology so that personal data is governed according to customers' wishes and expectations. Our mission is to instill and grow customer trust.- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Devices & Services (D&S) is seeking a forward thinking organization development and culture expert to optimize and amplify our employee experience globally. Specifically, they will leverage both quantitative and qualitative data and insights to articulate how our organizational culture needs to shift or scale so that employees feel empowered to grow their careers, develop new skills and abilities, and meet the needs of our customers. Additionally this leader will be highly skilled in experience design and help us shape the future of work.This leader will excel at operationalizing programs and services for scale and sustainability across geographies, working with a range of employee demographics (i.e. frontline employees and executives, tech vs non-tech, etc.). They will work cross-functionally i.e. talent management, research science, business leaders to deliver results.To be successful in this role, this leader will need to lead without authority, partner with customers and stakeholders to align strategies and level-set on expectations, and operate with a high-level of autonomy to deliver solutions which are on time, on budget, and yield measurable results. This leader will need to effectively navigate difficult conversations, manage trade-offs, and be able to roll-up their sleeves. This is an individual contributor role and will report to the Head of D&S Leadership and Culture.Key job responsibilities- Surface and aggregate insights from disparate employee listening systems i.e. pulse surveys and exit interviews to define what employees want, need, and prioritize- Develop quarterly executive reports that highlight strengths and opportunities in employee sentiment and strategies for amplifying our culture- Develop and implement project plans that articulate clear milestones, dependencies, communication plans, and deliverables- Mobilize the talent ecosystem i.e. HRBPs, DEI practitioners, recruiters, managers, etc. to work together towards a shared vision and tangible results- Conduct employee interviews and focus groups to help fill in the gaps and contextualize quantitative dataAbout the teamTalent & People Analytics (TPA) is an interdisciplinary team of talent, engineering, science, and leadership experts that make up Talent Management, People Analytics, Innovation and Research (PAIR), and Leadership & Culture teams. Our mission is to create a talent culture where all inventors and builders thrive. We accomplish this by enabling diverse, high-performing teams and improving the way leaders identify, attract, develop, and retain talent. • Ten or more years of related experience including organization development, human resource management, leadership development, and employee listening• Experience with Microsoft Office applications, especially Outlook, Word, Excel, PowerPoint, and SharePoint• Experience managing third-party vendor relationships and projects• Advanced education (MS, MA, PhD)• Professional certification in Program and/or Project Management• Certification or formal education in organization developmentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $134,800/year in our lowest geographic market up to $222,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Organizational Effectiveness team is responsible for diagnosing, designing, and delivering innovative organizational development solutions to drive positive, sustainable growth across the business. We are a team of organizational development experts, program leaders, and analytics professionals ready to tackle a wide range of organizational structure and operating model challenges. We work collaboratively with other groups to enhance the way our organization is structured and positioned, as well as how work is delivered across teams, in order to unlock business impact, and shape the future of work.Amazon is seeking an experienced organizational effectiveness leader to spearhead high-profile needs across the AWS business. As the Principal, Organization Effectiveness, you will be responsible for envisioning and implementing innovative organizational development solutions that empower our employees and elevate our ability to deliver for customers. Your mission will be to leverage the latest research, data, and methodologies to transform how we structure, align, and operationally enable our workforce.Key job responsibilitiesOrganizational Assessment & Design• Conduct comprehensive organizational assessments to pinpoint opportunities for growth across culture, mindsets, and behaviors• Collaborate with business leaders to define organizational visions, design principles, and strategic roadmaps• Design scalable, high-impact organizational solutions (structures, roles, processes, capabilities) tailored to evolving business needs• Continuously enhance solutions by studying internal data, industry trends, and cutting-edge practicesOrganizational Development & Transformation• Partner with leaders to optimize organizational performance, drive high-performing teams, and manage large-scale changes• Guide senior teams in resolving role ambiguities, process inefficiencies, and other organizational challenges• Lead the design and delivery of enterprise-wide organizational effectiveness experiences, services, and toolsChange Management & Strategic Communication• Expertly lead dotted-line, cross-functional teams to maximize performance and achieve goals in ambiguous environments• Develop high-impact, strategic communications that prioritize the user experience and drive adoption of new ways of working• Set the strategic direction for and lead subject matter experts in delivering purpose-led, resonating change contentAnalytics & Continuous Improvement• Define, track, and communicate appropriate performance metrics to stakeholders• Leverage data and insights to drive continuous improvement of organizational solutions and increase transformation success• Partner with analytics experts to holistically evaluate solution effectiveness and unlock organizational valueTravel is expected.• Bachelor's degree in Industrial/Organizational Psychology, Organizational Development, or a related field• Minimum 10 years of experience leading complex, enterprise-wide organizational development initiatives• Expertise in organizational design and effectiveness, change management, and strategic workforce planning• Bar-raising qualitative and quantitative research and analytics skills• Demonstrated success in organizational assessment, user research, and data-driven solution design• Proficiency in systems thinking, human-centered design, and organizational development approaches• Expertise in emerging organizational development practices, tools, and technologies• Strong business acumen and sound judgment to understand customer needs and shape strategies• Proven ability to build trusted partnerships, lead matrixed teams, and influence senior stakeholders• Data-driven decision making and a continuous improvement mindset• Excellent communication and presentation skills across technical and non-technical audiences• Master's degree in Industrial/Organizational Psychology, Organizational Development, or a related field• Experience with organizational change, talent management, and performance management initiativesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $134,800/year in our lowest geographic market up to $222,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon’s Customer Trust team is looking for a Brand Protection Strategic Partnership (BPSP) program manager to lead global engagements. In this role, you will be an integral part of the team leading Amazon’s global brand protection efforts and ensuring that customers can shop with confidence. You will own relationships with intellectual property owners on issues such as product authenticity, product integrity, copyright and trademark, and other product quality issues. You will also have the opportunity to contribute to the development of policies, processes. and tools to address product integrity challenges in collaboration with teams across Amazon. The ideal candidate possesses strong business judgment, analytical thinking, is comfortable managing multiple responsibilities within a fast-paced environment, and has demonstrated experience in developing and implementing brand protection strategies. Exceptional communication, solution-oriented and relationship-building are essential attributes to succeed in this role.Key job responsibilities• Develop and maintain key relationships with external stakeholders including global brands and industry associations on product integrity issues.• Work with global external stakeholders to develop strategies for tackling their unique problems.• Develop international and region-specific recommendations and initiatives to improve both reactive and proactive enforcement, and maximize automation and efficiency in resolving brand owner issues while identifying and achieving measurable goals.• Work closely across Amazon teams on policies, processes, and tools to identify threats to brands and to Amazon’s customers and sellers.• Partner with Legal and Investigations to quickly handle and resolve critical and time-sensitive escalations.• Liaise with internal business teams to address vendor concerns.• Participate in conferences and external meetings focused on product integrity issues. This will eventually include frequent domestic and international travel (~20%).• Develop and deliver educational and training materials for both internal and external consumption.About the teamWe are an external facing team laser-focused on protecting the customer's shopping experience. We look forward to having you on the team!- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- Direct experience working within the brand protection industryAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon’s Global Real Estate and Facilities (GREF) team is looking for a creative, innovative, results-orientated Program Manager based in Seattle, WA or Arlington, VA. The role will envision, build and deliver a Global Commute program that offers a daily, flexible and dynamic suite of options that provide frictionless, convenient and reliable access to the workplace for Amazonians, whilst aligning to The Climate Pledge, Amazon’s commitment to reach net-zero carbon by 2040. GREF’s Commute program sets a vision where Amazon commute journeys are made by active, sustainable and shared transport, when possible. Reaching this goal will require policy change, frictionless alternatives, investment and wide-scale change management to shift behaviors to more sustainable commute methods. The global program establishes decision frameworks, playbooks, measurement pathways and tools to deliver a globally consistent customer experience. The optimal candidate is an experienced, vibrant, and engaging professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – not afraid to dive deep into details. They should also understand the nuance of being approachable, while at the same time consultative – providing direction/recommendations to our regional teams and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause.This role requires global travel approximately 5-10% of the time. A Day in the LifeYou collaborate with internal and external stakeholders including Regional Commute Program Leads, Commuter Benefits, Sustainability teams, Portfolio Strategy, Public Policy and Global Design to guide Regional Portfolio Management (RPM) teams through city-specific strategy and service development process. You use operational and customer insights plus industry benchmarks to develop future Commute program strategy. You operate as a true partner fostering highly integrated relationships. You operate at both a strategic and tactical level, simultaneously delivering multiple projects or initiatives and managing through ambiguity. You have a proven track-record, expertise, and passion for sustainable transportation.Key job responsibilities•Lead strategic development of the Global Commute program including but not limited to: (1) identify and oversee program deliverables; (2) align program to GREF’s 3YR plan; (3) deliver an annual roadmap and set strategic SMART goals; and (4) conceive and implement a technology roadmap. •Work cross functionally with global and regional peers to develop innovative program strategy which supports GREF’s targeted decarbonization glidepath to 2040. •Ensure a consistent experience for our employees, whilst respecting local and cultural nuance. Ensure organizational alignment in the design and execution of initiatives.•Identify, implement and report on continuous improvement program initiatives, leveraging customer insights to drive change. Prioritize deliverables that impact customers, identifying what requires creation, re-engineering or amendment. •Develop and build globally applicable program performance metrics, Key Performance Indicators (KPI) and SLAs that are constantly evolving in line with expected measures of success. •Partner with stakeholders to deploy future program pilots that allow for swift and frugal program changes in response to customer needs.•Drive consistency and quality through scalable and detailed guidelines and playbooks. •Routinely connect to external industry, professional bodies and communities, assessing new industry standards, best practices, current/future technology and innovations are adopted into the program. - 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's Degree in a field related to transportation, strategic commute planning or equivalent work experience- Proven decision making and problem-solving capabilities with strong follow up skills and attention to detail- Excellent oral and written communication skills with exceptional ability to translate ideas and thoughts into written documents- Demonstrated exceptional project management, organization and planning skills applied in a fast paced, multi-tasking environment- Ability to influence without authority and collaborate across all levels in the company- Ability to deal with issues and subject matter in ways that require considerable sensitivity, discretion, and high judgment- Team player, comfortable working with ambiguity and willing to take on incremental responsibilities- Able to build constructive and effective relationships and use them to maneuver through complex situations•Can present ideas and directions that lead others to action, demonstrates strong listening, written and oral communication skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon’s Global Real Estate and Facilities (GREF) team is looking for a creative, innovative, results-orientated Program Manager based in Arlington, VA (US) or London (UK) to envision, build and deliver an Integrated Facilities Management (IFM) Operational Enablement program that enables our Regional Portfolio Management (RPM) teams to deliver a seamless workplace experience. IFM Operational Enablement establishes minimum service delivery standards through playbooks and guidelines for our global vendor partners. The program delivers regular process updates and improvements through robust change management with IFM teams and key stakeholders, and owns tactical global programs that enable IFM teams to deliver a high-quality customer experience. The program validates the compliance and effectiveness of standards / guidelines, utilizing operational data to identify trends and improvement opportunities. The program partners with GREF Learning to develop customized learning and development paths for IFM roles focused on building a strong culture of customer obsession, ownership and trust. The role is an exciting opportunity to tackle week-to-week operational hurdles, strategize and create roadmaps that will improve productivity and quality, and engage in long term program pipelines to build for Amazon’s scale. The successful candidate is an experienced, vibrant, and engaging professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – not afraid to dive deep into details. They should also understand the nuance of being approachable, while at the same time consultative – providing direction/recommendations to our regional teams and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause.This role requires global travel approximately 10% of the time. Key job responsibilities• Lead the development of the Global IFM Operational Enablement program including but not limited to: (1) identify and oversee program deliverables; (2) deliver an annual roadmap and set strategic SMART goals; and (3) conceive and implement a technology roadmap. • Identify, implement and report on continuous improvement program initiatives, leveraging customer insights and deep dives to drive change. Prioritize deliverables that impact customers, identifying what requires creation, re-engineering or amendment. • Coordinate programs along a critical path and perform oversight of program proposals and implementation. Provide status reports to all stakeholders.• Ensure organizational alignment in the design and execution of initiatives.• Develop and build globally applicable program performance metrics, Key Performance Indicators (KPI) and SLAs that are constantly evolving in line with expected measures of success. • Drive consistency and quality through robust, scalable and detailed guidelines and playbooks. • Routinely connect to external industry, professional bodies and communities, assessing new industry standards, best practices, current/future technology and innovations are adopted into the program. - Bachelor's degree- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Proven decision making and problem-solving capabilities with strong follow up skills and attention to detail- Excellent oral and written communication skills with exceptional ability to translate ideas and thoughts into written documents- Demonstrated exceptional project management, organization and planning skills applied in a fast paced, multi-tasking environment- Ability to influence without authority and collaborate across all levels in the Company- Ability to deal with issues and subject matter in ways that require considerable sensitivity, discretion, and high judgment- Team player, comfortable working with ambiguity and willing to take on incremental responsibilities- Able to build constructive and effective relationships and use them to maneuver through complex situations- Can present ideas and directions that lead others to action, demonstrates strong listening, written and oral communication skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit