Public Communications PM (Spanish), Seller External Relations (SER)

The Seller External Relations (SER) team is responsible for ensuring that Amazon’s stores are a great place for third-party sellers, especially for small businesses, to build and maintain thriving businesses. The team engage with third party sellers to amplify their stories and voices externally and advocate for them internally to ensure the intended and perceived seller experience mirrors the reality. Our team provides customized education to small businesses to enable them to grow and succeed in Amazon’s store while also connecting them with various resources and tools.This role requires bilingual fluency in English and Spanish, exceptional writing and communication skills in both languages, public speaking and program management experience, excellent judgement, and strong interpersonal skills while being customer obsessed. We are ideally seeing a candidate who has familiarity with selling in Amazon’s store and event management experience to plan and execute small business educational events with our internal and external partners, create and manage presentation content, and present that content in an engaging and authentic manner to various audiences. Attention to detail, ability to multitask, and excellent organizational skills are critical to success in this role.In this role, you will work cross-functionally with various internal and external stakeholders in supporting virtual and/or in person events that require a public speaker, you will create, manage, optimize, and update presentation content regularly based on program changes and customer feedback, you will execute and manage events to include all components of event planning and retrospectives, plus you will manage the team’s educational programming calendar. This position will have the unique opportunity to help drive success for small businesses through direct, public engagement.The ideal candidate has experience working with all levels of leaders, subject matter experts, and VIPs while having event and program management experience with a strong understanding of how to sell in Amazon’s store. They are an experienced facilitator and public speaker with great executive presence and are comfortable working across various internal and external stakeholders. Maturity, strong business judgment, ability to multitask, excellent organizational skills, capacity to earn trust and influence cross-functional teams, a customer-centric and creative mindset, and strong analytical skills are essential. The candidate embraces ambiguity and ramps up quickly on complex issues. They thrive creating virtual and in-person experiences that drive connection and help enable small business success. They will utilize their attention to detail, experience in public speaking, program management, event execution, and excellent verbal and written communication skills to ensure high quality results.Key job responsibilities* Create and manage educational presentations in Spanish, to include updating on a regular cadence to incorporate any program changes and customer feedback*Execute events, including event programming, managing event logistics, evaluating the programmatic roadmap to determine necessary event support, maintaining inventory, etc.* Manage the team’s event programming calendar to ensure we are maximizing our impact while remaining efficient* Define requirements, program goals, and opportunities for improvement within our processes for engagement with third-party organizations* Ability to travel and support educational events across the United States* Create, optimize, and drive adoption of critical mechanisms required to ensure long-term expansion and success while properly tracking key program metrics* Work with key internal stakeholders to develop accurate and effective content for third-party engagements* Deliver post mortem event retrospective with data-driven analysis including attendee feedback, goal attainment, speaker performance, and improvement recommendations for future events* Drive and deliver best practice and process improvement documents- 3+ years of program or project management experience- Bachelor's degree- Speak, write, and read fluently in Spanish- Speak, write, and read fluently in English- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 2+ years of public speaking experience- Ability to travel as necessary in the U.S.- Excellent verbal and written communication skills- Master's degree- Experience working with Amazon.com sellers and/or deep understanding of selling in Amazon’s store- Attention to detail, excellent organization skills, and ability to manage multiple projects and responsibilities- Demonstrated executive presence, excellent interpersonal skills, and a proven ability to influence others- Ability to anticipate potential reputational issues and exercise high judgment, particularly in narrow time frames- Experience supporting event messaging and programming and an understanding of event production best practices and workflows- Strong analytic approach and bias for data-based judgment- Experience leveraging customer insights to drive decisions- Experience working in a fast-paced, highly cross-functional organizationAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Regional User Research Lead, GREF

This is a unique opportunity to help shape the workplace experience for Amazonians around the world. The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history.The globally diverse team manages Amazon’s corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon.Within GREF, the Global Customer Insights team represents the voice of the Amazonian throughout the workplace journey.We surface insights that help GREF deliver a workplace experience that enables Amazonians to do their best work while at the office.We are seeking a seasoned insights professional to join our growing Global Customer Insights team, as the Regional Workplace Research Lead. As a Regional Workplace Research Lead in GREF, you will guide a team of three mixed-method researchers to develop and sustain research programs for collecting, synthesizing, and communicating foundational insights across each of Amazon’s global regions.As the Lead, you are a customer-obsessed leader who is deeply curious and constantly strives to ask better questions. You are adept at building relationships across a variety of cross functional partners, and demonstrate the ability to deeply understand business needs and build prioritized research plans. In this role, you will apply your research expertise to guide, develop and grow talented team members, and enable your team to deliver timely and relevant insights.If you are passionate about developing and applying research methods to answer challenging questions, enjoy collaborating closely with highly skilled cross-functional partners, and like seeing your efforts translated into real world impact, we want you on our team.Our ideal candidate is self-driven, impact- oriented, and able to translate complex challenges into actionable insights that inform design, development, and business strategy.Key job responsibilities- Guide the design and execution of research projects that inform regional workplace program strategies and experiences- Provide regular guidance on research best practices and timely feedback, to grow and develop effective research leaders- Prioritize team focus to meet the most immediate and impactful needs of regional program and initiative teams, driving an effective regional research roadmap- Identify synergies, patterns, and larger opportunities or implications for GREF across regional research projects- Synthesize research insights and distill them into compelling narratives that frame problems and illuminate opportunities for broad consumption across technical and non-technical audiences- Build and foster cross functional relationships to drive alignment on opportunities and next steps- Continuously evaluate and improve research programs to ensure consistent delivery of actionable and relevant insights, continuously refining strategies and approaches to meet business needs and evolving ways of work- Serve as a subject matter expert, responsible for coaching and mentoring teams and stakeholders on best practices in user research methods and techniques, as we continue to grow the Customer Insights capability within GREF- 7+ years conducting user research, with a strong emphasis on strategic program development- Bachelor’s degree in Business, Psychology, Anthropology, Behavioral Economics, Data Science, or 4+ years of field research experience- Deep experience in a range of research methods, both generative and evaluative types of research, including concept development, evaluation, and refinement studies- A portfolio that illustrates how your research informed decision-making, showcasing deliverables, and your ability to extract actionable insights from qualitative and quantitative data- You bring a deep understanding of both qualitative and quantitative methodologies- Ability to independently drive multiple concurrent projects in an agile environment- Excellent written communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences- Direct experience using digital research platforms e.g., Dscout, Qualtrics- Strategic, business-building approach to user research- Experience in employee-based research a plus- Vendor management experience- Research agency experience a plusAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137,000/year in our lowest geographic market up to $226,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Regulatory Affairs Specialist, Amazon Prime Air

Amazon Prime Air is seeking a Regulatory Affairs Specialist. This role is part of our US Regulatory Affairs and Strategy team, and will be responsible for obtaining regulatory permissions and engaging with external aviation stakeholders in support of new site launches for Amazon Prime Air, Amazon’s drone delivery service.We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog ( If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. Come work on the Amazon Prime Air Team!Key job responsibilities• Develop and coordinate Prime Air’s site-specific strategies for obtaining aviation approvals and facilitate conversation with aviation stakeholders locally and nationally, as appropriate.• Partner with internal stakeholders, like Legal, Public Policy, Public Relations, Engineering, Flight Operations, and others to align on strategy, messaging, and project management.• Manage any necessary environmental evaluations, including National Environmental Policy Act (NEPA) and/or California Environmental Quality Act (CEQA) evaluations.• Bachelor, or Master, degree from an accredited course of study, in political science, aviation/aerospace, aerospace engineering, or equivalent industry experience • 5+ years of working with aviation regulations, regulatory permissions, and/or aviation stakeholder outreach• Familiarity with FAA regulations and associated policies in aviation and/or related innovative areas like drones• Detailed oriented and highly organized, with ability to prioritize, multi-task, and work independently with limited guidance in a fast-paced environment. • Excellent interpersonal, communication (e.g., verbal, written, and listening), and presentation skills. • 7+ years of working with aviation regulations, regulatory permissions, and/or aviation stakeholder outreach• Experience with FAA regulations and associated policies related innovative to drones• Detailed oriented and highly organized, with ability to prioritize, multi-task, and work independently and lead others in a fast-paced environment. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,800/year in our lowest geographic market up to $231,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Regulatory Compliance Manager, Amazon Payments

At Amazon, we're pioneering new frontiers across industries. As a Compliance Manager on our growing Amazon Payments, Inc. (API) team, you'll ensure our payments propositions adhere to the highest regulatory standards.In this role, you'll provide expert regulatory oversight and guidance on new and existing products, services, and initiatives. You'll work cross-functionally to develop sustainable, compliant solutions that delight customers.Whether analyzing emerging regulations, designing control frameworks, or training the business, your work will be crucial to maintaining trust in the Amazon brand. You'll be empowered to think creatively, challenge the status quo, and implement cutting-edge compliance strategies.If you're a compliance professional ready to make a real impact, we want you on our team. Apply today and let's build the future together.Key job responsibilities• Ensure API's payment activities and operations comply with all legal and regulatory requirements• Advise on regulatory requirements and develop compliance controls for new business initiatives• Develop, document, and maintain compliance policies and procedures• Deliver compliance awareness and training to the business• Prepare metrics and updates for internal governance committees, submit periodic activity reports to external regulators• Collaborate with stakeholders to respond to auditor, examiner and regulator inquiries, manage regulatory examinations and post-exam activities• Work with Amazon teams to acquire, maintain and renew money transmitter licenses and meet regulatory obligations• Review regulatory complaints and prepare response letters to customers• Exercise judgment using risk-based approach to drive results• Analyze processes for opportunities to innovate and improve• Monitor regulatory changes and emerging risks, communicate key developments to stakeholders and support regulatory change implementationA day in the life• Interact with employees at various levels to collect and communicate information• Serve as the point of contact and liaise with regulators, audit teams, bank partners, and vendors/third-party service providers• Prepare reports and work on change initiativesAbout the teamThe Amazon Risk and Compliance Services team supports our Amazon Payments businesses around the world. We are seeking an experienced subject matter expert and team player who can apply broad risk and compliance knowledge to challenging and complex initiatives. The Licensing Compliance Manager (L5) will be part of the North America Regulatory Engagement Team that heading the regulatory engagement and supports the licensing, exam and regulatory reporting for Amazon businesses. - 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience in program requirements definition, together with data and metrics leveraging to drive improvements- Good understanding of AML/BSA and Money Transmission regulations, including license management, regulatory reporting, complaint handling, safeguarding, and operational resilience- Exceptional written and verbal communication skills, able to translate complex issues for technical and non-technical audiences- Team player with ability to work closely with others to deliver results, identify and resolve issues, and share information- Willingness to learn new skills and become an SME on new requirements- Ability to work independently, exercise sound judgment, problem-solving, multi-tasking and calibrate priorities with minimal supervision- Capability to challenge the status-quo and drive for results in ambiguous, fast-paced environments- Professional auditing qualification, or similar risk or compliance credentials- Experience with SQL and Excel- Payments, lending or regulator background, familiar with NMLS and license management- Professional certification such as CAMS, CRCM, or CRPAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Revenue Cycle Manager (Healthcare), Healthcare Financial Operations

As part of the Amazon Healthcare Finance Operations Services team, you will find yourself working with exceptionally talented and determined people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon Health, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes. The ideal candidate is an experienced operator and leader in Revenue Cycle Management. This role will be responsible for the development and implementation of revenue cycle programs designed to improve the customer financial experience and optimize revenue capture, coding, collections and cash posting processes. This position will proactively identify, develop, and execute critical process improvement initiatives to drive best practice performance and favorably impact accounts receivable, cash acceleration, and net revenue. The Finance Operations organization works with every part of Amazon to provide procure-to-pay, revenue-to-receipt, real-estate and facilities, operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon’s suppliers, invoice our customers and report financial results. Amazon is quickly building the Finance Operations capabilities in the healthcare industry by creating the Healthcare Finance Operations Services.Key job responsibilitiesLead the overall portfolio of strategic revenue cycle initiatives, with a focus on improving efficiency, enhancing our automation capabilities, and launching new capabilities to support business growth.Serve as the single threaded leader for revenue cycle tools, responsible for sourcing new solutions, leading design and implementation activities, supporting the solution roll-out and overseeing vendor/partner relationships.Develop, execute and maintain detailed and continuous process improvement plans with an emphasis on standardization, scalability and automation. Scope includes but is not limited to reducing days in accounts receivable, increasing cash application efficiencies, reducing bad debt write-offs, and eliminating avoidable write-offs. Collaborates with business partners on optimization efforts and represent AR interests in upstream projects that will affect accounts receivables. Develop strategic recommendations that support our ongoing system design and automation initiativesCoordinate cross functionally to develop fully informed views and insights into the drivers behind data, and present findings clearly and concisely. - 5+ years of tax, finance or a related analytical field experience- 5+ years of multiple finance and accounting roles experience- 6+ years of Accounts Receivable or Account Payable experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of creating process improvements with automation and analysis experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Knowledge of SQL/ETL- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Risk Analyst, Global Risk Management & Claims

Amazon’s Global Risk Management and Claims team is seeking a Risk Analyst to assist with the development and management of Amazon’s corporate insurance programs, including supporting insurance program management, contract review, and implementing risk management tools and techniques for new and existing business initiatives. Additionally, the Risk Analyst will manage the insurance programs for some Amazon owned subsidiaries. The Risk Analyst will coordinate and leverage a network of partners to scale department support globally by engaging with operations, finance, and legal teams.Reporting to a Risk Manager within Treasury, this Risk Analyst will join a technical risk team that is responsible for assessing, mitigating, and managing Amazon’s global corporate insurance placement programs. The successful candidate is a team player with willingness to roll up their sleeves and able to earn trust quickly, and is effective at managing risk with and through others.Key job responsibilities- Provide risk management consultation and guidance to internal customers.- Partner with internal stakeholders on insurance program changes, retention, and exposures.- Assist Risk Manager on collection and review of necessary legal documents and exposure information for insurance placements, renewals, audits, forecasting, and allocation purposes.- Manage premium invoice payment process and administration brokers and carriers.- Assist with management of carrier accounts in the vendor management system.- Identify, communicate, and champion process improvement opportunities.- Assist Risk Manager with risk assessments and mitigation.- Utilize the Risk Management Information System (RMIS) to manage exposures and policies- Establish data, metrics and benchmarking through multiple sources to evaluate loss trends and cost of risk to prioritize resources. (e.g. RMIS, actuarial reports, and broker data)- Manage insurance policies and forms, reinsurance contracts, and vendor contracts.- Conduct contract reviews, confirming insurance provisions comply with Amazon’s risk tolerances and insurance programs, providing contract owner with suggested revisions and direct consultation with external partners as needed.- Provide risk consultation on contractual risk transfer techniques in addition to insurance specific provisions.- Manage updates to coverage and contract recommendations on various internal sites.- Bachelor's degree- Experience with compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Experience establishing successful partnerships with internal and external teams to execute tactical initiatives- Professional auditing qualification, or similar risk or compliance credentials- Experience with SQL and Excel- Experience with program requirements definition and data and metrics leveraging to drive improvements experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $53,900/year in our lowest geographic market up to $115,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Risk Manager II, RISC

The Regulatory Intelligence, Safety and Compliance (RISC) team's charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. The Product Safety policy lead will own analysis and risk assessment activities required to formulate WW product safety polices. They will serve as our go-to subject matter expert for difficult questions regarding the optimal policies required to make scalable decisions related to product safety. In this role, you will work closely with corporate counsel, legal, business teams, selling partner experience and support teams, operational excellence, product, BI and data science/engineering teams to deliver high-impact end to end product safety solutions. Think of this role as a non-technical “solution architect” where you will be given the autonomy to develop a strategy and build effective controls to ensure WW customer safety. About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.- Bachelor's degree or equivalent- Experience handling confidential information- 3+ years of program or project management experience- 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience- Professional auditing qualification, or similar risk or compliance credentials- Experience with SQL and ExcelAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sales Training Content Producer, Customer Experience & Adoption

Open to candidates in Seattle, Arlington, New York, Austin, Boston, Dallas, San Francisco, Denver, Chicago, Atlanta, Jersey City, Nashville, Los Angeles, Houston.Are you an enterprising and innately curious content writer with business acumen who can cut through the noise, adapt quickly, and distill key points clearly and concisely? The AWS 3PX Customer Experience, Communications, and Adoptions team is seeking a Content Writer to join the GDSP (Global Deal Strategy & Programs) Private Pricing Programs and Experiences (3PX). In this role, you will partner with a team of content strategists, subject matter experts, and producers to create and maintain content that outlines guidelines, processes, and best practices. As a Content Writer, you will play a crucial role in executing on content strategy to drive the adoption and growth of the Private Pricing Program. In this role you will periodically audit Private Pricing content, leverage detail-oriented writing skills to continuously innovate and enhance our enablement assets. You will lead efforts on the Private Pricing content catalog with clear, concise, and contextual content that addresses the specific needs of our audiences. Your work will have wide reach, and benefit both internal audiences (e.g., AWS field) as well as external (e.g., AWS partners and customers). Through this work, you will play an instrumental role in building the Private Pricing Program brand, driving awareness and adoption, and increasing deal count and velocity.We are seeking an individual who is detail-oriented, with exceptional writing skills has and editorial judgment. You are energized by the opportunity to learn and develop independently. You have high standards and present meticulous, impactful work through efficient operations and project management. You habitually work back from the customers’ needs and pain points in defining, prioritizing, and inspecting work. You are focused and organized, and can deliver on time in a fast-paced environment. You enjoy communicating concisely and influencing others to drive your vision. You thrive on measuring success by impact (vs. size of effort), and continuously inspect both approach and output to incrementally raise the bar over time.Key job responsibilities• Create, curate, and maintain enablement content to support our Private Pricing Program initiatives• Define and create content to be featured as part of the AWS Private Pricing content catalog to benefit internal and external audiences • Produce web content, job aids, and training material to outline program mental models, processes, and bet practices• Self-learn new concepts and topics quickly in order to be able to speak to them in the produced content• Partner with internal subject matter experts to gain deep expertise and guidance as needed • Program-manage own work and build mechanisms to handle multiple priorities simultaneouslyAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- Bachelor’s degree or equivalent- 3+ years of experience in content writing and management in a large and complex organization- 3+ years of experience using data and metrics to inform and drive improvements- Master or Advanced Degree in English, Knowledge/Content Management, or a related field- Exceptional editorial background with exceptional proofreading and content creation skills- Experience in developing or editing multimedia (images, videos)- Experience in content authoring toolsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $177,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Security Engineer II, Customer Experience and Business Trends

Our team is responsible for growing an innovative global project that informs and drives larger company strategic decisions. We identify and improve the experience for Amazon’s customers by applying various methodologies and building software solutions across a wide range of technical stacks.In this role, you will be responsible for implementing and maintaining technical security controls for a multi-cloud infrastructure while maintaining a high security bar that is in line with Amazon InfoSec and industry standard information security frameworks. This role will provide you with an opportunity to work across a broad set of systems and services, and if being in a dynamic multi-cloud environment and experimenting with the newest technologies sounds exciting to you, it will also be a lot of fun. You will be engaging with teams working on exciting new technologies, requiring highly customized security judgment outside of existing IT and security structures. You will be responsible for analyzing the security of applications and services, discovering and addressing security issues, building security automation, and decisively taking action to remediate emerging threats throughout a full secure development life-cycleYou will be partnering with system and software engineers and Amazon InfoSec to raise the security bar through secure design and architecture in a multi-cloud environment. You are a trusted resource on secure development and implementation practices, and work closely with engineers to identify opportunities to improve developer velocity and program efficiency while maintain a high security and privacy bar. You will also lead work-streams to identify and prioritize security problems that can be detected using automation, and develop detection prototypes for security problems to enhance our toolset for static and dynamic analysis.Mentorship & Career Growth: We are dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth. You will work on projects and tasks that will develop your skills and enable you to take on increasingly complex tasks.Inclusive Team Culture: Our team is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for a new teammate who is enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers; someone who will help us amplify the positive & inclusive team culture we’ve been building.Key job responsibilitiesYou must have passion for building secure products, competency in application security and software development, as well as fluency on cloud architectures.- Shape new services through security review of design, architecture, and implementation - Champion and implement secure development life-cycle (SDLC) practices including threat modeling and security testing. - Create security guidance and documentation for team and customers. - Lead and execute security projects (including security reviews, tool development, and creation of new security practices) with end-to-end ownership.- Surface security improvement opportunities for AWS to senior leadership.- Design and implement resource monitoring and identify security vulnerabilities and serve as a member of the incident response team.- Perform proactive risk assessments to identify threats to IT assets.- Collaborate with engineering to design and develop tools to improve security automation- Support projects, create SOPs, and serve as an escalation point for information security issues.- Influence your team’s and partners’ process, priorities, and choices to improve outcomesAbout the teamCustomer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.- 3+ years of programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language experience- Bachelor's degree in computer science or equivalent- Knowledge of networking protocols such as HTTP, DNS and TCP/IP- 3+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience- Experience applying threat modeling or other risk identification techniques or equivalent- Knowledge of system security vulnerabilities and remediation techniques, including penetration testing and the development of exploits or equivalent- Experience with AWS products and servicesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,000/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Account Executive, PubSec - Local Government

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The Amazon Business Local Government team is dedicated to developing solutions that make it easy for business customers to buy on Amazon.com through an Amazon Business Account. Sr Account Executives are responsible for initiating and developing strong relationships with medium-large public sector agencies as business customers. They balance their time between acquiring new business customers and assisting those customers in enabling their account to best suit their specific needs. The candidate will work closely with customers to understand their procurement requirements and then work with internal Amazon teams to determine the best solution to addresses the business needs. The ideal candidate will have experience developing relationships at the C-Suite level, as well as across functional areas such as procurement, production, maintenance, supply chain and IT and has a proven track record of meeting and exceeding sales goals.By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.Key job responsibilities• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges• Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption• Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teams• Business/Customer Travel (25-50%)- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Government sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments- 8+ years of sales experience selling to Public Sector senior leadership- Experience selling to procurement and/or supply chain roles- Expert use of MS Office Suite, CRMs (e.g. Salesforce.com) and other systems- Experience owning customer facing communication including leading in-person or virtual customer meetings, product demonstrations, or trainings- Demonstrated success identifying, prioritizing, developing, and growing a book of strategic customer accountsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $101,800/year in our lowest geographic market up to $176,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Business Analyst, RISC GDA

At Amazon, our goal is to be earth’s most customer-centric company and to create a safe environment for both our customers and our associates. To achieve that, we need exceptionally talented, bright, dynamic, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a talented business analyst to join the Regulatory Intelligence, Safety & Compliance (RISC) Global Data & Analytics (GDA) team. This role will be a key member of the Analytics team, responsible for driving proactive and reactive analysis and insights to help make meaningful business decisions. As a Senior Business Analyst, you will focus on improving the success within business functions by analyzing data, discovering and solving real world problems, building metrics and business cases to improve customer experience, and providing timely data support for escalations to mitigate risk. We are focused on your success and want to build future leaders within Amazon. A key component of the role is to identify process and system improvement opportunities by developing the right metrics, analyzing data, and partnering with internal teams. In addition, you will design and develop automated reporting solutions to enable stakeholders to manage the business and make effective decisions. Lastly, you will enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. This role requires an individual with excellent statistical and analytical abilities, deep knowledge of business intelligence solutions and outstanding business acumen. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and ever-changing environment, and driven by a desire to innovate in this space. Key job responsibilities- Creating automated reports and dashboards with a combination of BI tools such as Tableau, Quicksight etc. - Partnering with Program team, Legal, and Tech stakeholders to understand challenges and provide /analysis to help drive program success - Providing data support for business and cross-functional partners to address escalations and answer questions using PostgreSQL and AWS solutions - Uncovering trends and correlations through mining and analysis to develop insights that can help stakeholders to make effective decisions - Designing and executing analytical projects using statistical analysis- Build and grow adoption of self-service solutions that empower stakeholders to access and analyze data independently.- Forming a strong network of senior leaders across the business to understand the needs and vision to Think Big with wider solutions and goals.- Contribute to team planning and goals by setting out an inspiring vision for analytics and the solutions we produceAbout the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.- Bachelor's degree- 6+ years of business or financial analysis, product costing, procurement, or a quantitative role experience- 5+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Experience with Excel- Experience making business recommendations and influencing stakeholders- Outstanding analytical and problem-solving skills. Demonstrated ability to interpret large amounts of data and make sound business judgments and recommendations- MBA- Experience with QuickSight dashboard and visual creation- Experience using very large datasets- Ability to use scripting languages such as Python or R to evaluate data- Experience with AWS services including S3, Redshift, EMR and Apache SparkAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Corporate Counsel

Amazon’s legal department is looking for a smart, experienced, creative, and highly motivated litigator to help manage its commercial litigation. Responsibilities include: architecting and implementing litigation strategy with respect to product, auto, general, medical, and workers’ compensation liability cases; developing, implementing, and refining coordinating counsel structures to optimize the management of those types of disputes; selecting, managing, and improving the performance of outside counsel; advising leadership on a wide range of legal and business risks and opportunities; working with witnesses and data repositories to prepare for trial; coordinating with public policy and public relations teams; designing and implementing innovative processes that enable small teams to make high velocity decisions at scale; and providing daily cross-functional leadership to stakeholders about a wide range of legal issues. - 10+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Exceptional written and verbal communication skills- Sound and practical business judgment combined with strong common sense- Experience litigating product, auto, general, medical, or workers’ compensation liability cases- Experience developing, implementing, and refining coordinating counsel structures to manage product, auto, general, medical, or workers’ compensation liability cases Experience managing coordinating counsel as in house counsel- Ability to manage a large number and variety of mission-critical projects, working independently and often in ambiguous contexts- Ability to lead teams, including cross-functional teams, while being a strong partner to other lawyers, business clients, paralegals, and assistants- Demonstrated proficiency in working closely with and advising senior executives of an organization- Curiosity and creativit- Highest standards of ethics and professional integrityAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $164,800/year in our lowest geographic market up to $272,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Engagement Manager, AWS Professional Services, State Local Government / Education focus

AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other vendors to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholder capabilities and increasing cloud adoption.Key job responsibilitiesYou will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” In this role, you will love what you do and instinctively know how to make work fun. You will be willing to take on any challenge and make a significant impact for your customer.You will enjoy working with State Local Government and Education customers to help them envision transformational cloud initiatives. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers.You will deliver business objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules and milestones, budgets, team goals, and defining success criteria.You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.You have business and financial acumen to manage the scope, timeline, and budget of each individual project.You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.This is a customer-facing role and you will be required to travel to client locations and deliver professional services as needed.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. - 7+ years of customer-facing, large scale implementation across multiple cross-functional teams.- 3+ years of hands-on experience with enterprise-level IT projects, at least 3 years of which followed documented methodologies such as Agile, and used project management tool sets (Confluence, Jira, RallyDev, VersionOne, Taiga, etc) and source code management products.- Bachelor's Degree or equivalent experience.- Experience implementing cloud technologies- Experience in managing project financials, revenue forecasts and contracts.- Has at least two active project management certifications (e.g., APM, CSM, PMI-PMP, PMI-ACP, PRINCE2).- Shareable experience managing one or more projects with a combination of 10+ resources, 12+ months, or $500k+ in contract value.- Experience building artifacts to support external and internal stakeholders to resolve blockers.- Has presented to C-level executives (CIO, CEO, CTO, CISO, etc.) as well as to technical subject matter experts.- Experience in consulting professional services.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $238,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Engagement Manager, Worldwide Public Sector Professional Services, State and Local Government & Education

AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other vendors to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholder capabilities and increasing cloud adoption.Key job responsibilitiesWE ARE LOOKING FOR CANDIDATES WITH THE FOLLOWING:You will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” You will be willing to take on any challenge and make a significant impact for your customer.You will enjoy working with State Local Government and Education customers to help them envision transformational cloud initiatives. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers.You will deliver business objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules and milestones, budgets, team goals, and defining success criteria.You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.You have business and financial acumen to manage the scope, timeline, and budget of each individual project.You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.This is a customer-facing role and you will be required to travel to client locations and deliver professional services as needed.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. * 7+ years of customer-facing, large scale implementation across multiple cross-functional teams.* 3+ years of hands-on experience with enterprise-level IT projects, at least 3 years of which followed documented methodologies such as Agile, and used project management tool sets (Confluence, Jira, RallyDev, VersionOne, Taiga, etc) and source code management products.* Bachelor's Degree or equivalent experience.* Experience implementing cloud technologies.* Experience in managing project financials, revenue forecasts and contracts.* Has at least two active project management certifications (e.g., APM, CSM, PMI-PMP, PMI-ACP, PRINCE2).* Shareable experience managing one or more projects with a combination of 10+ resources, 12+ months, or $500k+ in contract value.* Experience building artifacts to support external and internal stakeholders to resolve blockers.* Has presented to C-level executives (CIO, CEO, CTO, CISO, etc.) as well as to technical subject matter experts.* Experience in consulting professional services.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $238,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Financial Analyst, Data Center Planning and Delivery (DCPD) FInance

As a Senior Financial Analyst in the DCPD Finance team, you will be a key partner to Global FP&A, DCPD leadership, and the AMER DCPD Finance team on critical financial activities (Month End Close, Forecast and Budget cycles).Key job responsibilities1. Lead the AMER DCPD Month-End Close (MEC) consolidation process, ensuring insightful variance analysis and explanations are provided to executive management (finance and business) for Monthly Financial Reviews (MFR). Act as the FP&A point of contact for AMER DCPD MFR.2. Establish and manage DCPD Finance benchmarking and dashboard activities, providing accurate and timely reporting to key stakeholders, highlighting key insights and recommendations.3. Drive the development and implementation of Standard Operating Procedures (SOPs) for DCPD, ensuring consistent financial policies, procedures, and internal controls.4. Leverage financial systems such as Cognos/TM1, Alteryx, Blueprint, and others to conduct deep-dive analysis and summarize results in response to leadership needs.5. Help driving the financial planning/budgeting activities for AMER DCPD teamThe Ideal Candidate:- Demonstrated ability to influence business partners, support thoughtful decision-making, and adapt to a rapidly evolving environment.- Excellent verbal and written communication skills, with the ability to effectively collaborate with various business units across Amazon.- Strong financial modeling and analytical skills, with proficiency in using data systems and tools to conduct efficient analyses.- Self-starter with a keen attention to detail, problem-solving skills, and the ability to work in a fast-paced environment with ambiguous situations.- Strong project management and organizational skills, with the ability to manage multiple priorities and meet deadlines.About the teamAmazon Web Services (AWS) is seeking a talented Senior Financial Analyst to join our AMER Data Center Planning and Delivery (DCPD) Finance team. This high-visibility role offers the opportunity to directly influence the financial strategy for AWS's global data center expansion.At AWS, you'll have the opportunity to work alongside exceptionally talented, bright, and driven individuals who believe that world-class financial partnership is critical to customer success. We thrive on diverse experiences and perspectives, and we're committed to inclusion as a business advantage and the right thing to do.- 3+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science), or Bachelor's degree and 3+ years of quantitative role (engineering, process re-engineering, quality assurance) experience- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- 3+ years of applying key financial performance indicators (KPIs) to analyses experience- MBA, or CPA- Knowledge of Tableau- Experience with cube engine tools (e.g. TM1, Cognos or Essbase), SQL and Data warehouse- Experience working with stakeholders- Demonstrated ability to work independently, prioritizing workloads and partnering cross-functionally, while delivering against tight deadlines.- 3+ years of creating process improvements with automation and analysis experience- 3+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience- Six Sigma Black Belt- Experience with advanced use of SQL for data mining and business intelligence- Experience as a lean sensei, or experience working as a Quality Assurance EngineerAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Senior Lead, Licensing and Regulatory Affairs, Regulatory, Kuiper

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit (LEO) satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. This is a unique opportunity to work in the development of a global broadband satellite communication system and make a difference in bridging the digital divide.The Senior lead, Licensing and Regulatory Affairs works to align the licensing strategy with business and service availability priorities, and identify potential regulatory risks that may impact Kuiper’s ability to deploy services throughout the world. The candidate will work on licensing strategies and mechanisms to mitigate those risks, and engage and maintain liaison with national, regional and international telecommunications organizations. The Senior Lead, Licensing and Regulatory Affairs will shape regulations affecting non-geostationary satellite orbit (NGSO) communications systems, the access to and use of Ka-band band and other frequencies for satellite services, and other relevant regulations, in collaboration with relevant stakeholders. The ideal candidate will be responsible for educating regulators on satellite and spectrum regulations, telecommunications services, and other issues involved with deploying a global satellite broadband constellation. The ideal candidate will have experience shaping regulatory frameworks for satellite systems -- to include space stations, earth stations/gateway stations, customer/user equipment, spectrum, and the provision of services (wholesale and retail models), be familiar with regulatory agencies around the world, and be able to assess and, if necessary, improve regulatory frameworks in order to optimize Kuiper service to customers. The Senior Lead, Licensing and Regulatory Affairs will engage cross-functionally with Public Policy, Legal, Business, Engineering and Operations professionals, and collaborate with members of the International Regulatory team to advance objectives for the ITU World Radiocommunications Conferences (WRC) at the national, regional and international levels.Key job responsibilities• Enhance the customer experience by shaping national, regional and international regulations affecting NGSO communications systems, the access to and use of Ka-band band and other frequencies for satellite services, and other relevant regulations, in collaboration with relevant stakeholders.• Identify potential regulatory risks that may impact Kuiper’s ability to deploy services, and strategies to mitigate those risks.• Align with Kuiper business, technical, and customer objectives to execute on licensing strategies in countries around the world and enable Kuiper services.• Engage with national, regional and international telecommunications organizations, while maintaining liaison with regulators, relevant industry actors and trade associations in multiple countries around the world.A day in the lifeIn this role, you will be responsible for shaping national, regional and international regulations affecting NGSO communications systems, the access to and use of Ka-band band and other frequencies for satellite services, and other relevant regulations, in collaboration with relevant stakeholders. You will enable and protect Kuiper’s use of radio frequency spectrum at home and abroad, defining and leading the regulatory agenda to allow Kuiper service. You will collaborate with trade associations, government agencies, multilateral organizations, and other operators to shape rules and regulations in the best interest of our customers, and work in close collaboration with Kuiper business, technical and operations teams to optimize for spectrum sharing and customer experience, as well as with Amazon’s Public Policy, Public Relations and Legal teams to enhance the overall regulatory strategy in priority countries. You will work closely with other regulatory country leads, Technical Program Managers (TPMs), and Kuiper teams to ensure alignment on a country and regional basis, anticipating bottlenecks, and communicating risks clearly to leaders. You will also escalate effectively, remove blockers, and will deliver results across the world.You will report to the Head, Licensing & International Regulatory Affairs for Project Kuiper and work in close collaboration with other leaders and team members within the Regulatory team and across Kuiper to ensure timely service delivery at scale.About the teamThe Regulatory team enables and protects Kuiper’s use of radio frequency spectrum and satellite orbits worldwide, defining and leading the Kuiper regulatory agenda to benefit our customers. We operate globally, engaging with the International Telecommunication Union (ITU), regional/sub-regional organizations, regulatory authorities, and governments. We obtain the required ITU filings and licenses for Kuiper operations, coordinate spectrum use with satellite and terrestrial operators, and shape/promote space safety and sustainability. We advocate for rules and regulations in the best interest of our customers at the national, regional, and ITU treaty level, working with governments, trade associations, and operators. We work with the design, operational, and business teams to promote alignment between business objectives, the Kuiper Program of Record, and regulatory requirements and delivery. We partner with the Legal, Public Policy and Public Relations teams to execute the regulatory strategy.• Bachelor’s degree in relevant discipline (e.g., telecommunications). • 8+ years of experience shaping national, regional and international regulations for the provision of communications services, regulatory compliance at the domestic, regional and international levels, and spectrum management rules.• Experience with licensing of satellite and/or telecommunications networks, and knowledge of NGSO communications systems.• Demonstrated ability to be both a substantive issue expert and a manager of complex regulatory issues.• Strong analytical, problem solving and communication skills.• Experience working with high-level government officials and collaborating with technical and non-technical teams. • Experience in the application of the ITU Radio Regulations and participation in WRCs, to include experience with national, regional and international telecommunications organizations.• Ability to interpret technical analysis, and assess impact on operations and business requirements. • Knowledge of domestic regulatory frameworks applicable to satellite systems in countries throughout the world and experience in ITU regulations related to satellite communications systems.• A self-starter who can take general direction and produce specific results. • Demonstrated ability to influence, negotiate with, and persuade others. Strong judgment and decision-making skills.• Engineering degree.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Senior Manager - Finance Operations Global AWS Business Partnership

The Finance Operations Business Partnership (BP) team is seeking a Senior Manager who will be a key member of the Finance Operations (FinOps) Global AWS BP team. This individual will be responsible for driving AWS order to cash (O2C) performance. This candidate must have passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes.This role will be a key driver of critical improvement initiatives, adopting a programmatic approach to the continued development of the FinOps support model. This includes driving ownership of key deliverables across these businesses, tech teams, and other stakeholders in order to implement scalable solutions. The role will use complex problem-solving skills, manage multiple high visibility priorities, and maintain a keen attention to detail and the ability to work in a fast-paced environment with ambiguous situations.The ideal candidate will be able to think big to create a long-term plan, but have exceptional tactical skills to drive day-to-day implementation. They will be able to learn quickly and be willing to experiment with new ideas.Key job responsibilitiesDrive program objectives – Define problem statements and assess entitlements, define success metrics/goals, manage or support implementation activities, including communications for program/process rollout and ongoing support.Scale services and tools – design processes and procedures that scale with the business’ growth in volume, complexity, and global geographic.Develop and maintain effective partnership between Finance Operations, and O2C stakeholders.Identify and drive opportunities for improved cash flow, margin or productivity improvements related to vendor payments and receivables.Support operational escalations effectively to ensure root cause analysis and effective problem resolution.- 12+ years of tax, finance or a related analytical field experience- 3+ years of performing financial and ad hoc analysis using data reporting tools experience- 10+ years of positions that require analysis and reporting financial results experience- 8+ years of Accounts Receivable or Account Payable experience- 8+ years of applying key financial performance indicators (KPIs) to analyses experience- 8+ years of building financial and operational reports/data sets that inform business decision-making experience- 8+ years of creating process improvements with automation and analysis experience- 7+ years of directly managing and leading a team of 10+ members experience- Bachelor's degree in finance, accounting or related field- 5+ years of hiring, leading and developing teams experience- 8+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- 8+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 8+ years of mentoring junior finance and/or business team members experience- 5+ years of working with senior staff (e.g. c-suite) experience- MBA, or CPAAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Senior Manager, AWS Organizational Effectiveness

Do you have a strong background in building the right organizational effectiveness solutions that proactively address business-critical problems or organizational issues that are presently in front of you? Do you have the ability to look across multiple projects to see the overlaps and connection points that others might miss? If so, we have an exciting opportunity to drive organizational effectiveness across the AWS organization. As a Senior Manager of Organizational Effectiveness, you will lead a high impact team that partners with AWS business leaders to de-risk and optimize areas that challenge AWS's ability to operate as a well-designed, well-oiled machine. You will spearhead solutions for designing or re-engineering organizations, driving team effectiveness and high-performance teams, and managing large-scale organizational changes. You will distill numerous inputs/ideas into meaningful actions and culturally relevant recommendations on what we should be doing next. You will help organizations and senior teams define their tenets and articulate their vision, mission, and business strategy. You will guide senior teams as they solve for conflicts or ambiguities in roles, responsibilities, and work processes. You will examine group processes to help organizations build mechanisms for effective group problem solving and decision-making. This role requires strong partnership with our HR business partners and business leaders across a fast moving, global, and matrixed organization. Flawless consulting and influencing skills are essential since you will be required to interface effectively and communicate convincingly with professionals at all levels, including C-level executives. Some example projects you will work on include: • Partnering with senior business leaders to address organizational design, operating model, and strategy development opportunities• Conducting organizational analysis to understand root causes to organizational performance issues and opportunities• Partnering with our research scientists to uncover organizational bottlenecks and health factors to identify organizational effectiveness opportunities• Building high-performing team effectiveness mechanisms and interventionsKey job responsibilities• Know Your Customers. Understand their priorities, what they are saying, and more importantly, what they aren’t. Deliver and drive value for them.• Innovation. Appreciate what exists, identify why it works. Then rebuild it or build something totally different that derives even MORE value.• Judgment. Take different perspectives and business needs, develop a solution that works, move the ball forward. Be able to support your opinions with sound reasoning grounded in the business.• Program management. Build plans with clear objectives, milestones, senior stakeholder alignment, and measures of success. • Numbers. Data. Love them, use them. Be more than comfortable with spreadsheets and be able to tell someone what the numbers are actually saying.• Thinking big. How do we build it bigger, better, faster? What aren’t we thinking of?• Prioritization. There will be a constant flow of work, both tactical and strategic. Determine what gets done first and why, while managing a plan for what to do with everything else.• Building relationships. Partner with business and operations leaders, HRBPs and corporate central teams. Share best practices, partner on solutions, and move the organizations forward together.• Consulting. Utilize past experience, deep knowledge of processes and policies, and knowing what’s going on across our organization to create custom solutions and localize as needed.• Communicating. Share your ideas, listen to others, follow-up, and follow-up again.• Teaching. You are the expert in this space. Share what’s in your head. Scale you.• Resourcefulness. If you don’t know it, that’s ok. But you should know where to go for the answer or how to find out.• Bias for Action and dealing with ambiguity. Sometimes it is not clear how we are going to get there. Can you help carve a path? How fast can you do it? What are the tradeoffs? About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. • 10+ years of Organizational Effectiveness experience in a fast-paced environment. •People management experience.• Mentor and support team members. • Strong strategy development, organizational design and operating model optimization skills. • Ability to operate within a global, matrixed environment.• Experience and skills in building scrappy, scalable solutions that make a difference. • Ability to work in a highly ambiguous environment and interest in in working with a global team.• Ability to handle responsibilities independently, while exercising good judgment in problem solving and keeping team members adequately informed. • Ability to influence and partner with different levels of the organization, up to the C-level, to achieve results. • Ability to work efficiently and accurately in time sensitive matters and organized to manage and track multiple priorities simultaneously – grace under pressure and the ability to switch gears at a moment’s notice. • Excellent written and verbal skills as well as prioritization and planning skills – with strong attention to detail. • To be successful, the person in this role will need to demonstrate analytical capabilities, a process improvement mentality and ability to influence others with data-driven recommendations.• Master’s degree in Organizational Development or similar field • Confidence in dealing with senior level staff and ability to communicate in a crisp, concise and professional manner. • 5+ years of experience in scoping, leading and delivering complex projects. The right candidate will have a track record of project management from conception and design through implementation, measurement and continuous improvement • Knowledge of program management lifecycle and project management tools. • Understands the features and detailed functional requirements of the work, as well as the end user’s/customer’s needs. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $148,300/year in our lowest geographic market up to $245,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Manager, Finance Transformation, Project Kuiper Accounting PMO

Kuiper Accounting PMO team has an immediate opening for a Senior Manager, Finance Transformation. This role supports and directly influences the launch of Kuiper Government Services (KGS). The Senior Manager will lead a team to work closely with the global financial systems teams, accounting operations teams, tax, finance operations, and others on new initiatives to provide integrated accounting requirements to the Kuiper business teams. Successful candidates will have deep experience in Finance, Accounting, Program Management and Finance Systems. Candidate experience should cover financial processes, project management, accounting requirements documentation, process design, and user acceptance testing responsibilities. Demonstrated experience in leading teams to accomplish unusually complex challenges is expected as this is an ongoing requirement for this position.This position is expected to have a deep sense of ownership, strong passion in solving problems and delivering results, ability to identify process improvement opportunities, drive positive change across the organization, and enhance partnerships between Accounting and various business and IT groups.Key job responsibilities- Influence business and tech teams to build scalable processes and mechanisms that enable the BEFLAT flywheel- Build high performing teams of PMO professionals with diverse skills and backgrounds. This includes talent pipeline, recruitment, coaching and development.- Review Business Requirements Documents for accounting impact, provide feedback to business stakeholders, and coordinate issues triage across accounting stakeholders- Build detailed project plans for accounting workstreams, identifying goals, needs, and scope- Draft Accounting Requirements Documents and related Journal Entry Mappings that meet customer needs- Continuously identify, mitigate and track program risks- Own accounting test planning and user acceptance testing- Draft ad hoc issued based documents for leadership review- Own leadership review and status update documents and meetingsA day in the life- Check email and calendar, and plan for the day's activities- Weekly team scrum to discuss past/current activities and potential blockers- 1:1 with manager to deep dive program risks- 1:1 with key business stakeholder to unblock a project workstream- Meet with business stakeholders to review product use cases that impact accounting and provide detailed feedback- Work on Journal Entry Mappings file ahead of accounting stakeholder review next week- Prep for the Friday weekly leadership status meeting - Respond to emails, wrap up day and set priorities for tomorrowAbout the teamIn this role, the candidate will be part of a team that collaborates with business finance and technical teams to deliver world class solutions that are highly scalable, secure, and flexible. This person will have operated successfully in a fast-paced, global, results-oriented environment. Strong oral and written communication skills are crucial, as well as ability to think clearly, analyze quantitatively, problem-solve, scope business requirements and prioritize.- 12+ years of finance or a related analytical field experience- Bachelor's degree in accounting or related field- CPA- Knowledge of internal control framework (specifically COSO)- Knowledge of GAAP research tools and the FASB codification- Experience in accounting management in Big Four with Fortune 500 clients- Experience in operational accounting with one or more Fortune 500 companiesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Senior Product Manager, Finance Operations, Accounts Payable Invoice Management

Amazon is hiring a Senior Product Manager for the Global Accounts Payable Financial Operations Services team that supports the Retail, Digital and Corporate payee processes. Amazon businesses are growing and expanding at a rapid pace resulting in a dynamic work environment with many opportunities. This position is the front line of our program driving global improvements and initiatives within Accounts Payable Financial Operations Services procure to pay processes. You will manage projects and collaborate with system and business owners globally to drive end-to-end improvements and visibility to the payee lifecycle. An ability to thrive in a fast-paced, demanding work environment is critical to this role. The successful candidate will be a self-starter, a quick learner, and will have the ability to efficiently manage various high-priority, cross-functional projects with leadership visibility that will allow Amazon to scale. This candidate will also be able to perform analysis and interpret data to demonstrate the benefits being delivered with the proposed technical solutions. Areas of responsibility: The ideal candidate is an energetic, self-starter and will willfully and diligently perform the following responsibilities on a consistent basis with little or no direction from management: · Manage product roadmaps with accountability to deliver on expected targets (quality, compliance, cost, return on investment). · Develop business requirements for system improvements to support Amazon’s growth and strategic business design. · Ability to aggregate information to generate compelling stories representing the user experience to influence and drive organizational change. · Maintain end to end responsibility of key AP process(es) and work with technology teams to understand, measure, and improve support systems. · Maintain project plans, assigning and tracking tasks to respective teams. Locate and identify sources of data, determine the validity of the data, and analyze the variance in the data between various systems and reports. Exceptional discipline of meeting deadlines while managing multiple projects. · Actively seek opportunities to increase agility by identifying future needs to evolve systems, processes, services and solutions to support strategic growth and development. · Support offshore transactional teams with root cause identification, identifying appropriate remediation and execute on a project plan with appropriate level of urgency. Partner with peers to provide global solution. · Serve as a key business partner working directly with business leaders and cross-functional teams, presenting results of ad hoc business and statistical analysis and recommendations to senior management for optimal decision making. Define and measure quality metrics to ensure optimum customer experience. · Measure and monitor customer (payee) experience metrics and correlate back to measurable shared goals with internal business partners. · Demonstrate advanced analytical skills and the ability to get into the details, while also seeing and understanding the big picture. - 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholders- Managing Multiple ProductsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit