Sr. Technical Program Manager, NASC Engineering

Looking for your next challenge? North America Sort Centers (NASC) are experiencing growth and looking for a skilled, highly motivated Technical Program Manager to join the NASC Engineering Team. The Sort Center network is the critical Middle-Mile solution in the Amazon Transportation Services (ATS) group, linking Fulfillment Centers to the Last Mile. The experience of our customers is dependent on our ability to efficiently execute volume flow through the middle-mile network.Our ideal candidate will have a technical background, be detail driven and have excellent problem solving abilities. They should not only be passionate about delivering extensible, on-time solutions, but should also be obsessed with contributing to the development of high-performance teams through rigorous goal-setting, disciplined attention to performance metrics, continuous process improvement, and mentorship.Key job responsibilities • Work with key stakeholders to develop a strategy and roadmap that provides compelling capabilities and helps meet our business goals. • Develop and implement standard operating procedures, performance metrics, and feedback mechanisms • Own complex planning, resource balancing, and financial modeling for initiatives and programs • Responsible for the overall development lifecycle of complex projects spanning multiple teams. • Establish KPIs to track impact of programs, including cost savings, deployment efficiency, and scalability • Prioritize actions across stakeholders, develop a clear RACI to drive accountability, and ensure focus on the highest value activities • Partner with leaders and engineers in the NASC Engr organization to deliver new and innovative products to the NASC network • Work with stakeholder teams to determine the appropriate escalation, review process, and resolution for delivery blockersProvide requirements and “voice of the customer” feedback to development and support teamsAbout the teamNASC Engineering’s Product, Analytics and Simulation Team’s sole objective is to develop tools for under the roof simulation and optimization, supporting the needs of our internal and external stakeholders. We develop products and tools to evaluate what-if design and operations scenarios for new and existing sort centers to understand their robustness, stability, scalability, and cost-effectiveness. We conceptualize new data science solutions, using optimization and machine learning platforms, to analyze new and existing process, identify and reduce non-value added steps, and increase overall performance and rate. We work by interfacing with various functional teams to test and pilot new hardware/software solutions.- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. UX Designer, Employee Journeys

As Sr UX Designer on Employee Journeys, you will be responsible for creating, defining, and envisioning innovative and bar raising experiences for Amazon’s 2 million global and diverse employees, with a focus on Joining, Manager, and administrative experiences. You will partner with research and/or drive research yourself and provide design oversight for a pod of designers.In this role, you will be reviewing designs and concepts regularly with customers, cross-functional partners, executives, and stakeholders. You will be expected to educate down, up and out on your design decisions and back them up with data/customer insights. You will be responsible for managing your own work queue and should demonstrate an ability to work around difficult design limitations and see around corners. You’ll be an advocate for our customer experience.Our team includes UX Researchers and Designers who actively partner with Product and Engineering to identify customer problems to solve, influence priorities, setting the North Star, planning work, executing design, ensuring quality, evaluating outcomes, and iterating.We are looking for a highly-determined, highly-curious, entrepreneurial, and experienced UX Designer to help drive design strategy and mentor other designers within their scope of work. This person will work collaboratively with a team of product managers, engineers, executives, as well as UX leadership, a team of passionate and creative UX designers and researchers to improve how employees interact with their job and Amazon. You’ll drive work from partnering on strategy through to execution. You are responsive, flexible and able to succeed in a fast-paced environment with a high-degree of independence and ownership to thrive in collaborative work environments while raising the bar for user experience and accessibility.In return, we can offer you a great team to work with. You will join a team of designers and researchers who shape and simplify the experiences of our employees, managers and human resources teams through a human-centered design process that balances data, user insights, problem solving, UX and visual design, and accessibility.You'll be creating solutions that scale and drive big impact, and have an opportunity to able to define your development path, focusing where you think you'll have most impact and motivation.Key job responsibilities- Strategize and design elegant and intuitive experiences by understanding the intersection of customer needs, business requirements, and technical constraints - Lead the planning and strategic phases of a project. Proactively pitch new CX ideas, backed by a strong, well-articulated rationale. - Quickly and iteratively create user flows, wireframes, prototypes, high fidelity mockups with detailed visual design specifications for mobile, and web interfaces throughout the design process. - Independently deliver UX solutions for problems of large scope and complexity. Work through ambiguity, and adapt your approach to meet the needs of multiple stakeholders. - Be a champion for user-centered design by partnering with researchers to test your solutions in front of users; and be willing to build lightweight prototype, conduct scrappy and quick user testing on your own if required. - Present design work to UX, Product, and Engineering teams, as well as stakeholders and executive leadership. - Contribute to user experience design guidelines and development best practices and standards at Amazon Design Community. - Directly mentor and lead other designers. - Successfully partner with cross-functional UX peers and partners to build seamless experiences that work backwards from the customer- 6+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax- Experience applying scrum to visual or UX design processes- Experience with UX design of complex workflows- Experience in delivering design solutions for projects of large scope and complexityAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. WW Specialist Solutions Architect, Networking

Amazon Web Services (AWS) Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS Specialist SA!The Worldwide Specialist Organization (WWSO) works backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams are made up of specialists with deep technology and industry expertise who help carry their fields into the future. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.Key job responsibilities- Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap.- Provide advanced technical knowledge to your domain aligned GTM teams to unblock our customers’ largest and most critical business challenges. - Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.- Partner with Business Development teams to define the technical components of best in class GTM concepts, solutions, and initiatives.- Develop and support an AWS internal community of technical subject matter experts worldwide. Create field enablement materials for the broader SA population, to help them understand how to integrate Amazon Web Services solutions into customer architectures.A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About the teamThe AWS Networking team was created to make sure customers can deploy the best, most scalable, and most secure architectures possible. You’ll play an important role as an advocate with our service teams to make sure we are building the right products. Come change the way customers use the cloud to modernize their networks! The team helps customers identify the right networking services, architectures, and constructs to connect to AWS and accelerate their own innovation by unlocking new potential in AWS. Our team works closely with customers to engage them in GTM motions that expand the adoption of AWS Networking services such as AWS Direct Connect, AWS PrivateLink, Amazon VPC, AWS Cloud WAN, Amazon VPC Lattice, AWS Network Firewall, and AWS Transit Gateway within their environments.- 7+ years design/implementation/consulting experience of distributed applications- 5+ Years experience with Networking and/or Software-defined Networking, driving adoption of technology products or services- History of successful technical consulting and/or architecture engagements with large-scale customers or enterprises- Experience migrating or transforming legacy customer solutions to the cloud- Familiarity with common enterprise services and working knowledge of software development tools and methodologies- Strong written and verbal communication skills with a high degree of comfort speaking with executives, IT Management, and developers.- Experience working within software development or Internet-related industries- AWS Solution Architecture certification or relevant cloud expertise- Computer Science /relevant degree and/or experience highly desiredAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Strategic Priorities Lead, SMGS Ops - WWPS Biz Strategy & Ops

Amazon Web Services (AWS) is the leading cloud provider, providing virtualized infrastructure, storage, networking, messaging, and many other services to customers all over the world. AWS runs a globally distributed environment, operating at massive levels of scale. Businesses, educational institutions and governments depend on AWS for secure cloud services and solutions.In this position you will be responsible for creating new business insights and developing strategies that will enable the World Wide Public Sector Org sales organization to continue to evolve and grow. As a key member of the Strategic Planning team, you will analyze various areas of the business, leading recommendations for senior leadership and track progress through implementation.Key job responsibilitiesIn this role you will:- Serve as liaison between Sales, Operations, and Planning teams to identify focus areas, progress long-term strategies, and drive action plans- Own deliverables for leadership reviews, annual planning, and regular performance updates (WBR, MBR, forecast calls, etc.)- Establish timelines, project plans, and expectations across various stakeholders- Automate and streamline reporting and performance updates through regular cadence of communications and / or interlocks with business and goal owners- Communicate in written and verbal form to senior leadership and also technical counterparts- Lead analytical projects focused on deep insights that enable goal and performance management decisions- Capture and structure data to meet reporting needs across the entire organization- Be the “source of truth” for each team’s performance and progress trackingA day in the lifeOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.- 10+ years of Microsoft Excel experience- Bachelor's degree or equivalent- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations- Experience defining, refining and implementing sales processes, procedures and policies or equivalent- Experience presenting to senior leadership- Experience working within a high-growth, technology company- Experience using Salesforce (or other CRM tool) or BI toolsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Strategy Specialist, Immigration

At Amazon, we're working to be the earth’s best employer. To get there, we need exceptionally talented, bright, and driven people. Amazon’s Business Mobility Services (BMS) is looking for a smart, passionate candidate to create new service offerings and consult on product development for the U.S. immigration organization. BMS’ Immigration Strategy and Operations team is a group of project managers, analysts, and experienced immigration subject matter experts who act as strategic partners and consultants to business leaders and partner support teams. The team centrally manages immigration filings and the vendors that support Amazon, and delivers projects to improve cost, quality, policy, compliance, and experience for immigration services at Amazon.In this role you will be responsible for defining, managing, and delivering projects and goals from conception through to completion. This includes developing and delivering key project artifacts such as charters, schedules, risk logs, status reports, and lessons learned documentation. A critical aspect of the role is providing forward-looking strategic plans that outline roadmaps to reach both near-term and long-term program goals. Additionally, you will define the technical requirements needed to support program plans and build the business justification for any features or enhancements required to achieve the program's objectives. Success in this role requires strong project management skills, the ability to work cross-functionally, and experience driving complex initiatives from start to finish.Key job responsibilitiesManage portfolio of cross-functional projects in support of in-house programs: • Define strategy and develop implementation plans to drive new service launches and expansions of existing services partnering with tech, service and program teams• Define and execute communication and change management strategies with related artifacts for expansion goals and projects• Manage and drive delivery of regular progress updates for projects and goals to partners, stakeholders and leadership to drive visibility and accountability Drive innovation and scale:• Implement strategies to balance technology with human interaction to preserve and improve the customer experience while services expand in scope and scale• Lead improvement of the processes related to launching new services or expanding existing services while driving service launches to completionMonitor and respond to changes in immigration landscape:• Stay updated on regulatory changes by monitoring relevant portals, publications and notifications• Escalate issues and challenges that impact project delivery and/or customer experience timely• Review project impact, and readjusting based on new regulations; oversee change management- Bachelor's degree in business, HR, or a related field- 5 years of experience in Mobility, Immigration, or project management- 6-7 years of experience either with a law firm or in-house organization with a significant volume of immigration/mobility work- Project management related certification or training- ACES, Lean, Six Sigma certification or trainingAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $57,900/year in our lowest geographic market up to $123,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Supply Chain Manager, Reusables, Global Procurement Organization (GPO)

At Amazon, we're working to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.As a Supply Chain Manager for the Global Procurement Operations Reusables Team (GPORT), you will be responsible for a reusables product and its end-to-end execution across the global supply chain. You will interface with internal customers and assure supply. You will work with our team to deliver reusable items in a world-class reverse logistics network – delivering on requirements and refining site demand signals. Key job responsibilities• Own key metrics and goals such as forecast accuracy• Create a plan that creates a balance between customer experience, speed and cost• Own the end-to-end procurement strategy using a demand-driven approach • Develop a deep understanding of demand planning and optimization tools• Partner with product, technical, operations and other network planning teams to build scalable solutions• Design program mechanisms to reduce bottlenecks, improve communication, identify risks, and gather feedback from worldwide stakeholders• Proactively build and manage relationships with key internal stakeholders across the businesses• Continuous Improvement – Analyze the impact of business changes on demand (region/sites) and continuously improve the forecasting processes by diving deep into the gaps within existing tools and by automation and standardization while working with internal and external stakeholders (Retail, Finance, Transportation, Operations).A day in the lifeWe are seeking an experienced leader to work in the reusable products space to create a collaborative planning, forecasting, and replenishment model. You define topline forecasts and purchase requirements for reusable assets at a global scale. You will deal with ambiguity, identify problem statements and develop innovative solutions to improve Customer Experience, reduce cost and create a best-in-class circular supply chain.The successful candidate must be highly organized and possess strong data extraction and analytical capabilities. They are able to self-manage competing priorities, driving both strategic and tactical activities in parallel, and possess strong written and verbal communication skills. About the teamOur mission and purpose: Build, implement, and sustain global solutions for Reusable assets in support of Amazon Operations. We deliver sustainability, maximize productivity, and minimize cost.GPORT is a team spread across multiple different time zones with multiple different and dynamic forces acting through it, with it, and across it. We should lead “purpose-first” and use our leadership philosophy and mission as a baseline for how we interact with each other and with other teams.- 3+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of program or project management experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $77,200/year in our lowest geographic market up to $141,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Support Engineer IV, ADSP Support Engineering

Advertising is one of the hottest growing areas at Amazon. Our Demand Side Platform (DSP) is becoming increasingly popular with major advertisers worldwide and is competing head-to-head with the big players in the space. Our goal is to make Amazon’s DSP the number one destination for e-commerce advertising anywhere in the world. The DSP Support Engineering team supports DSP customers across a wide variety of technologies and platforms. As part of the DSPSE team, you will play an instrumental role in solving customer-impacting issues and enhancing the quality of our platform.The DSPSE team is looking for a Support Engineer who is passionate about solving technical problems and who thrives in a fast-paced environment driven by innovation. This role requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success.The candidate must be comfortable working across multiple teams to resolve customer-impacting issues and possess the ability to facilitate discussions to troubleshoot issues, remove barriers, drive root cause resolution and follow all possible avenues to get customer issues resolved. They will work closely with engineering teams to not only address customer issues, but will drive solutions to create automation tools to accelerate troubleshooting and improve overall efficiency. Key job responsibilitiesThis position requires a combination of strong troubleshooting, technical, communication and leadership skills including the ability to:- Evaluate, diagnose, troubleshoot and drive resolution of all systemic customer impacting advertising Demand Side Platform issues in production- Provide visibility into problem themes, and drive accountability and action for constant improvement of the customer experience- Interface with operations and business partners to determine root cause- Develop SOPs and automated tools (applications, improvements and scripts) to eliminate regressions and improve quality and efficiency- Collaborate cross-functionally across other support and engineering teams to resolve issues and implement troubleshooting best-practices and tools- Mentor and provide guidance to peer support engineers through knowledge shares and reinforcing best practicesA day in the lifeYou'll start your day reviewing your assigned support queue, analyzing and prioritizing new and ongoing issues, driving resolution on 3-5 technical issues daily.You will work closely with engineering teams to diagnose, troubleshoot and drive tickets to resolution, as well as, understand the current status of fixes in order to provide timely and accurate updates to our customers.Approximately 1-2 hours each day will be spent focusing on project work. This may include developing automation tools to accelerate troubleshooting and operational tasks, refining Standard Operating Procedures (SOPs), or collaborating with partner teams to enhance the overall support workflow. By the end of the day, you’ve not only resolved a few customer issues, but also helped enhance the team's effectiveness by improving our tools and overall efficiency.About the teamThe Amazon DSP Support Engineering team supports our enterprise advertising clients (both agencies and direct advertisers) by working across teams to solve complex technical problems. The DSP SE team owns technical troubleshooting and resolution of all customer related issues related to the Demand Side Platform (DSP), including UI, reporting, targeting and delivery issues. They are responsible for coordinating response, diagnostics, forensics, ownership determination, and mitigation validation. Technical acumen and the ability to learn new systems will be critical. - 3+ years of software development, or 3+ years of technical support experience- Experience scripting in modern program languages- Experience troubleshooting and debugging technical systems- Experience troubleshooting and documenting findings- Proven experience with SQL, including writing complex queries, analyzing data across large data sets.- Knowledge of distributed applications/enterprise applications- Knowledge of UNIX/Linux operating system- Experience analyzing and troubleshooting RESTful web API callsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,400/year in our lowest geographic market up to $182,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Systems Development Engineer, AWS Edge Connectivity

In AWS Region Services, we build the software, systems, services, and infrastructure that enable Amazon teams across the world to do their work on a daily basis. We’re looking for a Software Development Engineer that is ready to join us and help innovate on behalf of our customers. In this role, you will participate directly in the AWS technology ecosystem. You will be join a group of technology leaders that are committed to delight our customers. You will own the architecture for a new generation of custom security solutions. You will work with technology experts from across the company. If you are ready for an opportunity like this, we would love to hear from you. Builders at Amazon work on real world problems on a global scale, own their systems end-to-end, and influence the direction of our technology that impacts hundreds of millions customers around the world. Join a team of super smart, customer obsessed developers that think big and have fun.This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance or higher.10012Key job responsibilities- Define and/or refine hardware requirements, participate in the development and delivery of operability-related features such as system health monitoring, diagnostics, repair, and other self-healing automation- Develop or further existing application and system management tools and processes that reduce manual efforts and increase overall efficiency- Adapt and improve operations management systems and processes to accommodate rapid and increasing growth in systems and traffic- Participate in the design and execution of production acceptance tests and new hardware evaluations- Monitor the health of the fleet, automating system health, maintenance tasks, and reporting systems as neededThis role will sit in our headquarters in Arlington, Northern Virginia.Have questions about this role? Start a chat with the recruiter today! Please reach out to Krystan Silva at for inquiries.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Current, active US Government Security Clearance of Top Secret or above- Experience with PowerShell (preferred), Python, Ruby, or Java- Experience working in an Agile environment using the Scrum methodologyAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Team Captain

DESCRIPTION: Do you find that you’re always helping others? Does decision making come naturally to you? Do you strive to do the right thing, even when no one is looking? Are you smiling? ...

Team Member

DESCRIPTION: As a Blockstar, you are the ambassador of South Block and our Mission. Your smiling face and positive vibes is how we create an awesome guest experience, because making people feel awesome is what we do! Blockstars come to work every day to support the South Block vision of "Building healthier communities, ONE Block at the time.” ...

Technical Program Manager III - AMZ8839687

MULTIPLE POSITIONS AVAILABLECompany: AMAZON DATA SERVICES, INC.Position Title: Technical Program Manager IIILocation: Arlington, VirginiaPosition Responsibilities:Develop a roadmap to achieve in-house controls monitoring and alarming in 100% of AWS’ data centers. Translate business requirements into technical specifications for internal software teams to implement new features for data ingestion, visualizations, and alarm types. Partner with teams to drive on-time delivery of requested features. Develop and roll out a standard onboarding process to include cloud-based monitoring and alarming, from initial data center contract agreements through customer usage. Develop automated metrics and checks to ensure the process is followed. Work with data center design and deployment teams to roll out new requirements and onboarding changes. Work with internal design teams to include data requirements for future data centers. 40 hours / week, 8:00am-5:00pm, Salary Range $148,700/year to $201,200/year Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. #0000Position Requirements:Master's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field and one year of experience in the job offered or as a Project Lead, Product Manager, Software Engineer, or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field and five years of experience in the job offered or a related occupation as equivalent to the Master's degree and one year of experience. Must have one year of experience in the following skill(s): (1) managing large cross-functional programs across an organization; and (2) experience in core program management including: managing scope, quality, communications, and risk and critical path management. Partial telecommuting permitted; employees will be required to report to office multiple days per week. #0000Please see job description and the position requirements above.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Technical Program Manager, Devices and Services FinTech

Are you interested in working with the teams that developed the Kindle, FireTV, and Alexa? The Amazon Devices and Service Finance organization is expanding our technology team, and we are looking for a Senior Product Manager with expertise gathering requirements for financial planning and reporting systems, creating and maintaining technical plans and diving into the technical details to understand the nuances and complexities involved.This position will play an integral role in ensuring the systems are accurate and support the right financial and business analysis for the global finance organization. This role will support and enable the development and automation of complex reporting and analysis that delivers the right information to multiple layers of the Devices and Services organization.This position requires a proactive, highly motivated individual with an aptitude for customer focus and critical thinking and who can initiate and manage strategic system development across Devices and Services Finance organizations. This person will be expected to take ownership of an in-depth finance area. The successful candidate will be a self-starter who is comfortable with ambiguity, is analytical, detail oriented and possesses the ability to work well with cross-functional teams including Devices and Services, finance, and multiple software development teams.Key job responsibilities- Developing and driving product vision and strategy - Managing tech products throughout the product life cycle- Identifying business and technical requirements, including customer experience improvements, and prioritizing requests for software development teams- Providing analytical support, including prototypes and proofs of concept, where helpful- Ensuring that standardization, automation, scalability, and agility are components of the systems and tools- Influencing internal and external stakeholders on a shared vision with aligned expectationsA day in the lifeYou will interface primarily with finance stakeholders and engineering teammates in order to scope and deliver net new and enhancements to existing products. Our core team owns the entire gross profit reporting and planning roadmap for the finance technology organization and you will be responsible for reporting routine status updates to senior leadership.About the teamOur core team is small but mighty - two technical product leads, a program manager, and a senior manager. Our larger team is predominately US based with resources also located in APAC. The team includes application developers (IBM Cognos TM1/PA), software developers, data engineers, BI engineers, and UX designers, whom you will interact with on a daily basis. We are situated in the Devices and Service Finance organization and we deliver financial system automation and insights to our customers, working cross functionally with other non-technical and engineering teams across Amazon.- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Technical Program Manager, GREF

The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon’s corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon.Within GREF, the Global Real Estate & Facilities Intelligence and Digital Experience (GREF IDX) team empowers GREF with the data they need to make better business decisions, manage the Amazon real estate portfolio and deliver a positive employee experience. We are on a mission to use data to inform where, when and with whom work gets done at Amazon. As a Technical Program Manager, Level 5 within the Global Real Estate and Facilities (GREF) organization at Amazon, you will play a crucial role in driving the planning, execution, and delivery of strategic technical programs that enable the GREF business to achieve its objectives. You will leverage your strong program management skills and technical expertise to lead cross-functional teams and ensure the successful implementation of complex initiatives for the GREF organization. Key job responsibilities• Define and manage the program roadmap for a GREF organization, ensuring alignment with the organization's goals and technical requirements • Collaborate with engineering, product, and other functional teams to drive the successful delivery of technical projects• Identify and manage program-level risks, dependencies, and constraints, proactively proposing mitigation strategies• Facilitate program governance and decision-making processes, ensuring adherence to best practices• Communicate program status, progress, and key milestones to stakeholders at all levels, including senior leadership• Continuously optimize program management processes and methodologies to enhance efficiency and effectiveness• Mentor and guide more junior Technical Program Managers, sharing domain knowledge and best practices- 5+ years of working directly with engineering teams experience- 2+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 3+ years of working directly with engineering teams experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Trade Counsel , Global Trade Legal

Are you an international trade attorney looking for a new challenge in a fast-paced, innovative company? Come have fun and make history with Amazon's Global Trade Legal team. We are looking for a talented attorney to manage cutting-edge international trade legal work in support of our Consumer and Operations businesses. In this role, you will be responsible for counseling Amazon businesses on a broad range of regulatory and commercial matters, with a focus on global regulations governing imports and exports. You will provide day-to-day advice on trade regulations, and advise on emerging regulatory and enforcement trends to help shape Amazon's trade compliance policies and programs. You will work on complex and high-stakes global trade issues affecting current and future business models and technologies at Amazon. Businesses you support will seek your counsel and strategic advice to grow and move selection to our global stores and customers. You will also work with engineers and program managers to support the development and deployment of Amazon-branded offerings and technological innovations, and partner with retail, compliance, and logistics professionals to build and improve compliance policies, procedures and processes. Your work also will involve support of import matters, including tariff classification, country of origin determinations, and customs valuation. You will provide advice to internal stakeholders, as well as develop submissions to regulators and other external stakeholders. Responsibilities include performing legal research; providing legal and risk analysis; drafting guidance documents, decision memos, regulatory submissions, and correspondence; managing internal data collection/review projects; developing and implementing processes to simplify or automate recurring tasks; and coordinating with compliance professionals, government relations specialists and other legal partners.The successful candidate will possess the ability to work efficiently and independently; manage high volumes of tasks and projects with little guidance; react with appropriate urgency to situations and events that require a quick response or turnaround; take effective action without having to know the total picture; and think creatively and be proactive in solving problems. The candidate will also be client-service oriented, have great attention to detail while still meeting tight deadlines, have great organization skills, and have the ability to easily switch gears. The successful candidate will be enthusiastic about technology, enjoy being continually challenged, and demonstrate sound judgment, even in ambiguous situations. A high level of professionalism, integrity, and discretion in handling confidential information, as well as the ability to work well with people at all levels inside and outside the company, is essential.This position can be based in Arlington, VA, Seattle, WA, or New York City, NY. - 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience managing multiple projects and meeting aggressive deadlines- Experience advising on internal controls related to import/export compliance- Experience handling import/export matters under non-U.S. legal regimes- Experience in import and export matters related to e-commerce, technology, supply chain logistics, customs brokerage, or manufacturing.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,500/year in our lowest geographic market up to $229,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

UX Researcher III (Global Workplace Programs), GREF

This is a unique opportunity to help shape the workplace experience for Amazonians around the world. The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon’s corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon. Within GREF, the Global Customer Insights team represents the voice of the Amazonian throughout the workplace journey. We surface insights that help GREF deliver a workplace experience that enables Amazonians to do their best work while at the office. We are seeking a seasoned mixed-method user research professional to join our growing Global Customer Insights team. As a UX Researcher III in GREF, you will lead high-impact, large-scale research programs that directly impact business strategies, and shape global workplace programs and services experiences. You will build and sustain programs for collecting, synthesizing, and communicating foundational insights across a variety of workplace dimensions. As a UX Researcher III, you are a customer-obsessed leader who is deeply curious and constantly strives to ask better questions. You are adept at leveraging a range of research methods and deploying a variety of analytical approaches to understand the current state as well as uncover future customer needs and opportunities.If you are passionate about developing and applying research methods to answer challenging questions, enjoy collaborating closely with highly skilled cross-functional partners, and like seeing your efforts translated into real world impact, we want you on our team. Our ideal candidate is self-driven, impact- oriented, and able to translate complex challenges into actionable insights that inform design, development, and business strategy.Key job responsibilities- Scope and drive highly strategic research projects that inform global workplace program strategies and experiences- Conduct generative and evaluative research using appropriate qualitative and quantitative methods to produce actionable and strategic insights - Synthesize research insights and distill them into compelling narratives that frame problems and illuminate the both the customer and business value of recommended solutions- Guide a team of cross-functional partners on the execution of research programs and the delivery of results - Advocate for innovative ideas that will delight our customers, building cross-functional alignment and driving impactful decision-making- Continuously monitor market trends and competitive landscape to anticipate future customer needs and proactively ideate novel features and strategic directions- Present research findings and recommendations to stakeholders at all levels, from individual contributors to senior leadership- Continuously evaluate and improve research programs to ensure consistent delivery of actionable and relevant insights, continuously refining strategies and approaches to meet business needs and evolving ways of work- Serve as a subject matter expert, responsible for coaching and mentoring teams and stakeholders on best practices in user research methods and techniques, as we continue to grow the Customer Insights capability within GREF About the teamThis role will be a key lead within the newly formed Global Transformation & Insights org. Key functions within this team include Customer Insights, Business Insights, Creative + UX Design, and Communications. We are a group of builders, creators, innovators and go getters. We are customer obsessed, and index high on Ownership. We Think Big, and move fast, and constantly challenge one another while collaborating on "what else", "how might we", and "how can I help". We celebrate the unique perspectives we each bring to the table. We thrive in ambiguity. - 7+ years conducting user research, with a strong emphasis on strategic program development - 3+ years of hands-on qualitative research and moderating experience - Bachelor’s degree in Business, Psychology, Anthropology, Behavioral Economics, Data Science, or 4+ years of field research experience - Deep experience in a range of research methods, both generative and evaluative types of research, including concept development, evaluation, and refinement studies - A portfolio that illustrates how your research informed decision-making, showcasing deliverables, and your ability to extract actionable insights from qualitative and quantitative data- Ability to independently drive multiple concurrent projects in an agile environment- Excellent written communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences - Experience independently designing and running original research on a range of subject matters, including competitive benchmarking studies - Direct experience using digital research platforms e.g., Dscout, Qualtrics - Solid understanding of the innovation, design process and how research is appropriately integrated at each phase- Strategic, business-building approach to user research - Experience in employee-based research - Experience in hospitality, transportation, and/or food service industry a plus - Vendor management experience- Research agency experience a plus Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137,000/year in our lowest geographic market up to $226,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Worldwide eCommerce Partner Strategy Leader, APO Industry CoE - WW Strategy, Retail/CGS/Restaurants

Would you like to be part of a team that is redefining the IT industry? Amazon Web Services (AWS) is looking for a Global Partner Leader to own the build, execution and management of the global strategic partner plan with a focus Commerce and Customer Engagement Partner Solutions. You will report to our Global Retail, Consumer Goods and Restaurants Partner Leader, and be responsible for developing and executing the strategy encompassing the recruitment, incubation, field enablement, and growth acceleration of AWS Partners aligned to industrieseCommerce and Customer Engagement. You will work across the partner management, field sales, BD, GEO Industry, ProServ and GTM teams to support the growth of our top consulting and technology partners, drive short, mid- and long- term strategy to grow the Retail, Consumer Goods and Restaurants Partner business, and create and drive supporting partner programs that scale and increase revenue for our partners and deliver innovative solutions for our customers. As a leader on the Global Partner Retail, Consumer Goods and Restaurants team, you will have the opportunity to dramatically accelerate adoption of AWS by enhancing and executing the global partner strategy and initiatives with the goal of making AWS the most profitable, efficient, and partner-friendly Cloud platform in the world. AWS customers are developing some of the most exciting and innovative solutions, and AWS Partners are helping to dramatically accelerate this innovation on the AWS Cloud. This role will be an expert in running a business, as well as technically savvy enough to drive innovation, ease in doing business, and top and bottom line revenue growth. You should have a demonstrated ability to think strategically about new business models, solution selling, partner engagement, and technical design innovations to help build and convey compelling value propositions for AWS customers through AWS Partners. You should also have a proven track record of influencing innovation through partners with prior solution and program successes. We are looking for those individuals that think differently and dare to deliver the best overall solutions and business models in the world. Key job responsibilities- Enhancing, executing, and accelerating global strategic plan which includes aligning with partner development managers and account managers who manage our top AWS technology and consulting companies - - Be part of a top team at AWS to drive the overall global AWS partner strategy to our internal and external stakeholders including the AWS sales teams, as well as media coverage and industry events - Build C-level relationships with our top industry partners and Customers - Lead the APS initiatives for the launch and on-going management of the Retail Innovation Center in WAS17- Execute go-to-market and routes-to-market plans that have clear and measurable ROI - Represent the AWS partner strategy internally and externally - Prioritize AWS investment in partners including leading startups, consulting companies, and established ISV/SaaS technology companies, who focus on line-of-business use cases - Work with cross-functional groups in AWS to deliver programs that will scale the partner business in the industry - Prepare and give business reviews to AWS senior leaders - Work closely with AWS Partner and Industry Marketing to promote the benefits of working with AWS Retail, Consumer Goods and Restaurants Competency Partners. - Work successfully with cross-functional training and technical teams to enable strategic retail partners to develop capabilities, achieve proficiency and exponentially grow with AWS. - Work collaboratively inside of AWS to drive new partner solutions to market with our product management, solution architect, and professional services teams. - Collaborate with AWS consulting partners to create solutions that combine our top technology partners with packaged implementation and advisory services. - Identify strategic partners that AWS may want to recruit into which could include leading startups, consulting companies, and established technology companies. About the teamDiverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.- 5 years of IT consulting/management, alliance, sales, marketing or business development experience in the Retail industry.- Experience in the Retail industry specifically in technology, consulting, alliances or transformation.- Experience interacting with cross-functional team members, sponsors, key stakeholders, executives, and other individuals or organizations involved with or affected by the program.- Ability to Identify, lead and contribute to the creation of best practices, packaged offerings/solutions white papers, workshops, etc.- Bachelor’s degree- Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management. Experience in Smart Stores, Digital Commerce, Merchandising/Planning, Supply Chain and/or Customer Engagement associated technologies.- Prior track record of influencing innovation through a partner ecosystem with products or services that have demonstrated success at Enterprise customers.- Experience influencing organizational strategies and driving industry best practices by collaborating cross-functionally across the enterprise and with external industry organizations.- MBA- 8 years of IT consulting/management, alliance, sales, marketing or business development experience in the Retail industryAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Worldwide Specialist, Generative AI, Customer Acquisition Team (CAT)

Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, AIML background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization (WWSO) Gen AI CAT team as a Business Development Specialist!The CAT Specialist Team is made up of deep domain experts who work directly with our customers to solve their most complex challenges. We are part of the Account Team, responsible for account planning, opportunity identification, and pursuit. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business.The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.Key job responsibilities• Accelerate customer adoption by defining and implementing tech domain specific GTM strategies within your assigned accounts and technology domain. Your strategies will leverage AWS Sales and our partner ecosystem.• Ideate with Line of Business and C-suite leaders, building trust with your deep technical expertise, and following through to help solve their most compelling business problems.• Act as the front line within your accounts for all specialist customer engagement in your tech domain.• Create & articulate compelling value propositions that address specific needs of your customers. • Build and innovate: Co-Develop GTM motions on new product launches and work with product teams on the creation of innovative new services.• Partner with the world’s biggest system integrators to deliver on customer projects.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 3+ years of business development, partnership management, or sourcing new business experience- Bachelor's degree or equivalent- Experience using data and metrics to determine and drive improvements- Experience in online advertising or high-tech products/servicesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $177,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Account Executive, Amazon Ads, Global Growth Sales, Performance

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.This is an opportunity to sell world class personalization technologies and drive sales across multiple platforms to mid-to-large brand and performance advertisers. There are also opportunities to grow and retain revenue from existing advertisers. If you have a consultative selling style, yield from media and or marketing world and are ready to deliver strategic advertising solutions to your clients apply today!Key job responsibilities• Use your influencing and relationship-building skills to prospect, penetrate and develop executive-level relationships with clients, uncovering the business needs of Amazon's clients• Retain and grow revenue from existing advertisers• Drive deals to closure in a new business environment• You influence how decisions are made by leading with data, and are focused on understanding how Amazon's products and tools can help build relevant advertising solutions for our customers• Deliver the highest level of sales and customer service to our clients• Utilize sales CRM to measure progress against pertinent sales activities and opportunities• Understand and learn about the e-commerce industry and competitive environment, including competitor product offerings• Collaborate cross-functionally to create and execute advertising plans for different types of businessesA day in the lifeGGS Performance Account Executive's are responsible for daily/weekly call and opportunity inputs by customizing Amazon Ads recommendations to help grow an advertisers business on and off of Amazon using in console self-service solutions. This includes having a deep understanding of Amazon Ads reporting, performance metrics, and ability to map back ad revenue to attain quota responsibilities. About the teamThe GGS Performance Growth team manages small to medium sized business focusing on both growing and activating advertisers across our product suite. AEs partner with Ad Success teams, Seller/Vendor teams and on occasion product teams to deliver new or existing solutions. • 1+ years of sales experience • 1+ years of selling advertising or advertising-like services experience • Experience with online productivity tools such as Office 365, Salesforce or similar software• 3+ years of selling advertising or advertising-like services experience • Experience building new customer relationships • Experience working cross-functionally and with a wide range of employees with different skill sets• Experience in the advertising, media or agency landscape, and proven track record of reaching and exceeding sales revenue goals via new and existing businessAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Account Executive, Greenfield, Northeast SMB

At Amazon, we’re not just looking for people who want to be part of a business; we’re searching for people who want to build businesses. The Operations organization is critical to Amazon's success. Every day we face unique supply chain challenges that involve millions of unique products and tens of millions of customers. At Amazon we will give you all the autonomy you need to innovate on behalf of our customers. Throughout your internship at a fulfillment center, you will leverage your strong team building and leadership skills through a number of different avenues, and dive deep into the management of process improvement and develop greater scope on your leadership ability. The ideal candidate will strive to become a successful people manager within the Operations Field in the future at Amazon. This is your opportunity to impact people’s online experiences all over the world. If you want to be involved in creating the future of online retail, and are dynamic, organized, and a self-starter join our Operations Team as a Leadership Intern. You must also be authorized to work in the US without sponsorship. What’s in it for you? There are three pillars of our Operations Leadership Intern Program Leadership: The majority of your internship will be spent training and acting as an Amazon Area Manager. You will learn the leadership skills necessary to inspire and motivate a team of Amazon Associates. The drive that is instilled in our teams is what allows Amazon to be a leading online retailer. Ownership: During your internship you will dive into Standard Work and Continuous Improvement. Most projects are rooted in process improvement and in the past have included: Bin Configuration Optimization and Retrofit, Inbound Sweeper Analysis, and Overall Free Replacement Reduction. Exposure: During your internship with Amazon you will have visibility into one of the world’s most complex supply chain networks. You will see what it takes to run a facility that can ship a micro-chip to London and a canoe Japan. You will also have the opportunity to interact with Vice Presidents and other senior leaders, giving you the opportunity to learn from some of the industry’s best and brightest. Program Quick Facts: Term: 10 weeks Benefits: Competitive Salary, Relocation and Housing Assistance Hours: You will be working a 4-day, 10 hour shift or a 5-day, 8 hour shift depending on your location. This could include a weekend day Locations: Amazon’s US Fulfillment Centers are located nationwide. For a full list of locations, visit amazon.com/universityfulfillment - Students must be of Sophomore or Junior status working toward their undergraduate degree - LEADERSHIP! We are looking for students who are standing out and making a difference in their classes, student groups, part-time jobs and extra-curricular activities - Degree in Engineering, Operations, Supply Chain, General Management or related field is a plus - Strong interpersonal and communication skills (both written and verbal) - Analytic minded students who have a passion for data-based process improvement - Students with a strong interest in an Operations/Supply Chain Management career - Strong Academic PerformanceAmazon is an equal opportunity employer Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Account Representative II, Black Business Accelerator

Amazon’s fast growing New Seller Success and Business Development organization is seeking a dynamic and motivated Account/Sales Representative for our team focused on direct sales recruitment (DSR) of minority-owned businesses. Amazon is committed to supporting minority owned businesses to become successful selling partners on Amazon. As an organization, Amazon’s North American New Seller Success is uniquely highly influential by coordinating across Amazon Customers, Amazon Category teams and Amazon Sellers. We are a business development organization; we drive growth for Amazon Sellers through business intelligence, cross-selling efforts and integrated Account Management. We are successful by focusing on continued growth for our Sellers’ businesses.Key job responsibilities- Identify, qualify, acquire and grow minority-owned businesses selling on Amazon. - Implement and track metrics for recording the success and quality of the sellers in your vertical/territory. Use these metrics to guide your work and uncover hidden areas of opportunity. - Understand and utilize Salesforce.com CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly quota goals. - Develop a thorough understanding of the e-commerce industry and competitive environment including knowledge of competitive product offerings. - Prioritize and complete additional projects while maintaining current book of business such as mentorship, competitive analysis, and sales analysis. - Prepare and deliver business reviews regarding progress and state of health for the respective territory. - Manage numerous opportunities concurrently and strategically. - Create and articulate compelling value propositions around the Selling on Amazon product. - Engage with merchants to understand their needs and gauge fit with the Amazon Services product set. - Develop a clear understanding of the Selling on Amazon products along with the features and functionalities. - Assist internal partners to drive change, remove roadblocks, and close business.A day in the lifeThe Account Rep will be chartered with developing and managing a sales pipeline mix of both high value and transactional accounts while executing sales strategies to assist the minority owned businesses in their growth. Specifically, this individual will be responsible for identifying and building relationships with key influencers and decision-makers within the senior management and executive teams of prospective accounts, along with internal stakeholders and cross- functional teams to create and present compelling Amazon solutions that meet and exceed customer requirements.About the teamAmazon’s Black Business Accelerator is dedicated to helping build sustainable equity and growth for Black entrepreneurs by enabling their success as sellers. We help Black-owned Businesses grow their business with access to financial support, strategic business guidance and mentorship, and marketing and promotional support.- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience- Experience influencing at all levels within an organization, particularly at the executive level- Experience using data and metrics to draw business insights- Experience managing a diverse portfolio of projects and responsibilities.- Knowledge of procurement and source to pay methods at small and medium businesses- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent- 2+ years of outbound sales experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $62,100/year in our lowest geographic market up to $132,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.