AC/DC Design Engineer – Power Electronics

This is an excellent opportunity to work on the forefront of power delivery designs and technologies with the outstanding company consistently bringing innovations in the industry. In this position, you will be part of developing innovative designs, which are implemented in products used by millions of people. The position involves innovative off-line power supply development for Apple’s next generation iOS, Mac and Home platforms spanning from, portables, desktop computers, workstation, Apple TV, HomePod and standalone displays. ...

Account Executive, Sales

Ready to Revolutionize eCommerce? Join Amazon Veeqo's Rocket Ship!Are you passionate about transforming the eCommerce landscape? Do you thrive in high-growth environments? If so, we have an extraordinary opportunity for you!Veeqo, Amazon's crown jewel in shipping solutions, is seeking a dynamic Account Executive / Business Development Manager to fuel our explosive growth. Acquired by Amazon in 2021, Veeqo has already achieved remarkable milestones:• Reached S-Team goal status within one year• Triumphantly launched at Accelerate 2022• Received the green light for ambitious sales expansionOur Vision: Become the ultimate back-office hub for eCommerce sellers, revolutionizing both on-Amazon and off-Amazon businesses.Your Mission (Should You Choose to Accept It):• Spearhead our outbound sales efforts, showcasing our cutting-edge Inventory and Shipping solution• Engage with Amazon MFN (Merchant Fulfilled Network) Sellers, demonstrating how our customer-centric features can skyrocket their success• Exceed high-impact targets in a fast-paced, exhilarating sales environmentThe Ideal Candidate:• A sales maverick with a proven track record in outbound sales• Embodies Amazon's core Leadership Principles: - Deliver Results - Customer Obsession - Insist on Highest Standards - Learn and Be Curious - Bias for ActionWhy Veeqo?• Be part of a game-changing solution that's reshaping eCommerce fulfillment• Work with cutting-edge technology that's making waves in the industry• Unparalleled growth opportunities within the Amazon ecosystem• Collaborate with a passionate team of innovators and thought leadersAre you ready to make history in the eCommerce world? Join us at Veeqo, where your career will skyrocket alongside our meteoric growth!Apply now and be part of the future of eCommerce!Key job responsibilitiesThe Account Executive primary responsibility will be to proactively reach out to potential customers and generate new business opportunities for the company. This role will be engaging with prospects over the phone, email, or other communication channels to introduce our products or services, build relationships, and close sales.- Prospecting: A knowledge of hunting the correct point of contacts and levels will be needed. Comfort engaging with all levels (Management to C-Suite) is also needed. - Prospect Engagement: Initiate outbound calls to sellers and engage them in meaningful conversations- Introduce our product, highlight its benefits, and address any questions or concerns they may have- Encourage account sign up and channel connection- Build rapport and establish strong relationships with sellers through effective communication and active listening- Understand seller needs, challenges, and goals to position our offering as a valuable solutionProduct Knowledge: - Develop a deep technical understanding of our product, including Power features, it's benefits, and competitive advantages- Articulate this information clearly and persuasively to sellers, highlighting how our offering can meet their specific requirementsSales Presentations: - Deliver compelling sales demonstrations to sellers, via video communicationObjection Handling: - Address objections or concerns raised by sellers in a professional and persuasive manner- Provide accurate information, overcome objections, and position our offering as the optimal solutionSales Closing: - Utilize effective sales techniques to guide sellers through the decision-making process and active seller statusSales Metrics and Reporting: - Track and report sales activities, outcomes, and pipeline progress using Salesforce- Provide regular updates on sales performance, Voice of the seller, and key learning's to the sales manager or teamCustomer Relationship Management: - Maintain relationships with existing customers, ensuring their satisfaction and identifying upselling opportunities through Power Feature adoption- Nurture long-term relationships to drive life time value and referralsContinuous Learning: - Stay up to date with industry trends, product knowledge, and sales techniques- Participate in training programs, attend sales meetings, and engage in self-development activities to enhance sales skills and effectiveness- Written and verbal communication- Interpersonal skills experience- Persuasion and negotiation knowledge- Knowledge in self-motivation and target-driven- Experience to work independently and as part of a team- Knowledge with CRM (customer relationship management) software and sales tools- Experience to handle rejection- Results-oriented knowledge- Experience to adapt and willingness to learn- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience- 2+ years of inside sales experience- Knowledge of procurement and source to pay methods at small and medium businesses- Experience influencing at all levels within an organization, particularly at the executive level- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Advanced Analytics Data Engineer, AppleCare

At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. AppleCare Support Enablement builds the monitoring and the metrics that drives the quality of our customer experiences. Anything and everything from Emergency Satellite support to resetting passwords, we’re measuring the quality, the efficiency and the outcomes of every assisted customer support interaction.As AppleCare Support engages with the rest of Apple to bring new Service and Support technologies to our customers, we need someone to provide focused support to our partners in IS&T, AppleCare Digital, AppleCare HW Service, and AppleCare Support Experiences. These teams are responsible for launching the support around products and services such as Apple Pay, our Satellite Technologies, Apple Account, AppleCare+ and many projects yet to come. ...

AGS Technical Program Manager, Global Business Operations

The AWS Global Sales Operations team is obsessed with delivering results for customers and colleagues alike as we shape, build and support the businesses’ operating mechanisms and cadences. A diverse, innovative team, we love translating data, insights, and anecdotes into action and are seeking a passionate, results-oriented, and inventive Technical Program Manager to deliver the tools, mechanisms and data necessary to evaluate the business. In this role you will be responsible for scoping and delivering large projects end-to-end, with a focus on leveraging technology to improve the efficiency, accuracy and value delivered through our pipeline, forecasting, top deal, and weekly and monthly review mechanisms.Responsibilities include collection of business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing the production launch. You will lead and coordinate design/implementation efforts between internal teams and outside merchants and vendors to develop optimal solutions. You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams.The right candidate will possess a strong program management background, will have excellent stakeholder management skills, and will have a well-rounded technical background in current web technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Key job responsibilities• Solid understanding of business management and financial processes including forecasting, pipeline management and deal reviews is essential. • Gather and synthesize requirements from Executive Leadership, Worldwide and Geo-based teams. Write clear and detailed workflows, prioritize feature and functionality improvement requests, drive analysis directed at improving the efficiency and efficacy of inspection initiatives/mechanisms, execute to drive program success, and support achievement of AWS’ goals at scale. • Manage the entire lifecycle of initiatives that fall within responsibility. This includes operational ownership of mechanisms, ideating to improve process efficiency and ROI, creating solid feedback mechanisms and producing roadmaps with clear milestones and steps to accomplish them. • Influence stakeholders with different priorities and different functions, including but not limited to, technology, sales, business dev, legal and finance• Proactively drive transformation, change and digital adoption to maximize the performance and deliver on agreed Revenue Targets and KPIs.• Build strong global processes that are meant to scale, yet flexible enough to address the unique needs of specific geographies and segments. Implement the required governance mechanism via KPI and metrics, along with ad hoc reporting and analytical deep-dives.• Own communication of program updates and launches to a wide swath of stakeholders and leaders.A day in the lifeInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

AI/ML Operations TPM, Annapurna Labs

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.In Annapurna Labs we are at the forefront of hardware/software co-design not just in Amazon Web Services (AWS) but across the industry. The MLA Technology team is looking for candidates interested in helping us keep that engineer primed with our sourcing, manufacturing and delivery partners. Diving deep into the different hardware component and and scale technologies that power our Machine Learning boards and servers at scale.If you are an experienced Operations/Sourcing/Technical sourcing professional with a passion for customers, and hungry for creating an impact at a Global scale, that is what we are looking for!You will own, build, and run technology sourcing, and qualifications programs. You will do this hand and hand with Annapurna Labs engineering, component engineers and AWS global infrastructure team. You will have multiple stake holders to influence and drive plans to create a resilient supply chain that is driven by innovation. If you thrive optimizing operations and driving results and want to be accountable for a significant impact and a once-in-a-life time professional opportunity, we have an opportunity for you.We are looking for a Supply chain expert with a technical background who can drive programs with engineering and with our suppliers to ensure we can scale our in-house products. To be successful in this role – you will need to be analytical, digging into data to understand the right course of action. In addition, we are looking for a strong leader who can drive the programs through various levels of the organization and excels at executive communication. AWS is the world’s leading and most trusted provider of virtualized public cloud utility services. We offer our global IT customer base who span private, corporate and government sectors, over 100 fully featured, integrated services in Gen AI, compute, storage, database, analytics, mobile, Internet of Things (IOT) and enterprise applications. AWS operates a worldwide fleet of interconnected enterprise data centers at hyperscale to deliver the capacity that powers our customers IT infrastructure which enables their ability to concentrate on core competencies through agility and operational efficiency. To learn more about AWS, visit job responsibilities- Understand key technology trends on board level components for NICs and ML accelerators, and engage with suppliers to drive product technology roadmaps and execute strategic quality/availability/cost improvement initiatives- Dive deep into the bill of materials (BOM) for various boards to analyze BOM health, and identify potential areas of opportunities- Analyze industry capacity for manufacturing critical technologies especially in the GenAI space to predict market constraints and plan sourcing strategies to secure continuity of supply and drive cost optimization.- Build a comprehensive program management schedule and communicate it effectively across various stakeholders to hold them accountable to deliverables.- Partner with a global team who lead complex negotiations including commercial terms, statements of work, SLAs, capacity, supply & pricing.- Coordinate Engineering with early technology adoption, startup organizations and qualification of components.About the teamAbout the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

AIML Data Operations Annotation Analyst, Canadian French language

Description Our team is comprised of very talented individuals, who are passionate about AIML and ensuring Apple services are at their best. As part of the Data Operations team you'll play a central role in enhancing the user experience. We work in a fast paced, dynamic, technology focused environment. As an Annotation Analyst, you'll annotate data which can be both audio and visual and evaluate data from customers who have opted in to the grading program. You'll use your language and cultural knowledge, along with analytical skills, to evaluate responses and information against guidelines. Your flexibility and the ability to prioritize tasks is essential. We focus on the user experience, thinking creatively on how customers use our products and use this knowledge for improvements.Because we believe our individual backgrounds, perspectives, and passions help us build the ideas that move all of us forward. We'll train you to be an expert in understanding, supporting and improving the customer experience. This position is required to work Monday through Friday with work hours starting between 7am-9am and ending between 4pm-6pm local time with scheduling and work flexibility based on business needs. ...

AirPods Analog Engineer - Power

The AirPods team is seeking a hardworking System Electrical Engineer to join the engineering team! The team is responsible for developing and delivering all future AirPods products. Responsibilities include architecture, design, integration, validation, and documentation of various analog mixed signals subsystems: power, battery management, and audio. In this role, you will become the subsystem or domain expert and will be at the center of cross-functional interactions for that feature throughout the entire new product development cycle. ...

Americas Reseller Operations Business Analyst Manager

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just build products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it. Premier operational excellence is a cornerstone of Apple's ability to consistently surprise and delight our customers.The Americas Reseller Operations team at Apple is looking for a dynamic and motivated candidate for the role of the RO Business Analyst Manager. This management role is an opportunity for an ambitious individual to utilize his or her eye for business, drive infrastructure strategy and implementation, and apply analytical abilities to lead a team focused on delivering creative, valuable insights and solutions to the Americas Reseller Operations team at Apple. In this role, you will lead a team focused on driving business analytics and building and actualizing a portfolio of cross-functional programs and projects. You will identify and lead process/system improvement opportunities inside Reseller Operations and build the case for larger global projects. ...

AMR Business Process Re-Engineering- System Configuration Analyst

The AMR BPR System Configuration Team is looking for an individual who desires to join a team working as a liaison between business users and SAP setups. In this role, the candidate will have the opportunity for exposure to the diverse facets of Apple's order-to-cash process. The candidate will be expected to provide proactive communications to business teams in regards to system setup for scheduled events. The successful candidate will also be responsible for analyzing unexpected results and process mapping to understand the relationships between people, tools and systems. Ultimately, this role provides an opportunity to look for problems using Continuous Improvement methodology where the successful candidate will be expected to work with cross functional teams to improve and create workflow processes across the order-to-cash cycle. ...

Analog Layout Lead

Apple Silicon Engineering Group (SEG) is seeking Senior Analog Layout Leads to work on the next generation of Apple's systems-on-chip (SOCs)! These SOCs, with multi-billion transistors, serve as the core of iPhones and iPads. We focus on Analog/Mixed-Signal (AMS) circuits, including SerDes for data communication, PLLs for clock generation, and sensors for measuring all sorts of physical quantities.Analog Layout Engineers are essential in transforming design ideas into silicon, collaborating with circuit designers, and using sophisticated tools and methodologies. The work we do involves crafting custom analog designs to optimize the performance of our world-class products. This fast-paced work environment has endless learning opportunities and collaboration across dedicated multidisciplinary teams.Are you a self-motivated engineer passionate about working with ground breaking technology? If you want to accelerate career growth, thrive in a results-oriented environment, and contribute to the development of revolutionary Apple products, this could be the role for you! The roles include crafting upcoming products, challenging oneself, and broadening skills in a dynamic, innovative work culture. ...

App Store, Arcade, Game Center Localization QA

The people here at Apple don’t just build products — they create the kind of wonder that has revolutionized entire industries! The diversity of those people and their ideas encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. The Services UI Localization team delivers high quality features to our customers worldwide, across Apple Media Products (App Store, Music, TV, Sports, Books, Podcasts, Fitness+, News), iCloud, Maps, Enterprise and Education, and Identity Management Services. The engineering schedule is fast-paced, and our extensive scope provides self-motivated individuals with plenty of opportunities to work on highly visible projects to deliver an outstanding user experience across all platforms and markets.Our App Store, Arcade, and Game Center Localization QA team supervises a wide variety of localization testing on iOS, iPadOS, macOS, tvOS, watchOS, visionOS, and Web. They closely collaborate with QA partners across various engineering and localization teams to ensure the quality of our international user experience. Linguistic, technical, and interpersonal skills are key to successfully lead our QA efforts in 50+ languages simultaneously. ...

AppleCare Business Intelligence Analyst

The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it! As a part of the AppleCare Support organization, your rich analytics skillset and tech stack will drive outstanding customer support experiences while also identifying cost-saving measures and organizational improvements. To be successful in this role, you must possess strong analytical skills and be able to efficiently communicate your insight to the highest levels of the company. Strong public speaking/presentation skills, and command presence is a must. You will be influencing very senior leaders to take action on the basis of your work!This role will focus on a support channel of the future - our chat business. The data in this space is incredibly technical and interesting, and making chat support a seamless customer experience, and an efficient one, is a critical part of our way forward. The successful candidate will drive operational efficiency through comprehensive data analysis and reporting, transforming raw data into actionable insights, collaborating across functions, and contributing to strategic decision-making. ...

AppleCare Cross-Functional Quality Engineering Manager

AppleCare Technologies is responsible for delivering cross-functional systems projects across all AppleCare business areas, including Support, Sales, Service, Digital & Logistics. We build strong relationships across the company and stitch AppleCare systems and processes enterprise-wide. We are seeking an experienced leader in software quality to oversee a team of Cross Functional Quality Engineers. The team is responsible for the preparation and execution of User Acceptance Testing activities on cross-functional systems projects/programs, such as the multi-year SAP Landscape Modernization Program. We collaborate closely with our development teams to build comprehensive test plans that span all phases of testing in the Software Development Lifecycle.In addition to managing recruitment, performance and development activities, you will also play a key role in continuously evolving the way we approach test planning and execution. You will keep up-to date on the latest technology solutions in market to generate innovative ideas to solve testing/quality challenges. You will drive adoption of best practices for application testing to ensure consistent delivery of quality, high performance and scalability.Do you feel a personal stake in everything that you work on, thrive in fast-paced environments with lots of ambiguity, and enjoy working with complex technologies? Do you foster strong relationships, build trust, and influence without direct authority? Do you communicate openly and clearly, collaborate enthusiastically, and value a culture of healthy debate? If so, we want to talk to you! ...

AppleCare Finance, SAP Landscape Modernization Solutions Architect

Do you love thinking analytically? Are you passionate about using your financial knowledge to navigate complex challenges? Just as our customers find value in Apple products, the Finance group finds value for both Apple and its shareholders. As part of this group, you’ll play an integral role in ensuring our day-to-day financial health. You and your team will support Apple’s growth, both top and bottom line, by applying the same level of innovation toward financial matters as we do toward our products and services. You’ll also collaborate with Apple teams across the world to develop more effective investment strategies and risk management. Finance is essential to upholding our global commitment to excellence, and it is directly responsible for shaping the company’s future. Join us, and you’ll have a meaningful role in continuing Apple’s legacy of efficiency and success. ...

AppleCare Instructional Designer

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of these people that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. The AppleCare Instructional Designer works with business partners to identify training needs and create instructor-led, web-based, and virtual training using cutting-edge technology and innovative solutions. You will partner with multiple teams to forecast potential contact drivers, plan troubleshooting, and curate a learning experience for our Advisors that meets them “where they are.” You will challenge learners’ understanding through relevant activities, author measurable learning objectives, and develop materials that promote transfer, retention, and application. You’ll work under tight deadlines with minimal supervision in a fast-paced, dynamic environment where quality, creativity, and accountability are tradition. ...

Associate, Customer Incident Response, Customer Incident Response Team

Do you want to work on planetary scale incident response solutions in the cloud? Are you skilled at performing Incident Response activities and helping customers build threat detection and incident response capabilities using highly scalable computing architectures? Are you excited to help customers respond to security incidents and automate security operations giving them unprecedented capability and agility? Do you enjoy working on fast-paced complex projects focused on game changing business outcomes for customers globally? As a member of the Threat Detection and Incident Response Practice in the AWS Global Service Security you will have the opportunity to help customers respond to security incidents and pioneer technically superb security solutions to help customer operate securely in the cloud. Building on those experiences you’ll collaborate with AWS service teams on new features, innovate with new technologies, and explore new challenges.The Global Services Security team, a part of Amazon Web Services (AWS), leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Key job responsibilities• Support incident response operations• Become a technical resource that earns the trust of customer stakeholders before, during, and after a security event.• Contribute as part of a team that include Amazonians, partners, and customers to build and deploy threat detection and incident response capabilities.• Assist in the design, building, and deployment of solutions to automate security operations and incident response on AWS.• Develop high-quality content, such as automation tools, reference architectures, and white papers to help our customers secure their workloads.• Innovate on behalf of customers by translating your thoughts into action-yielding results.• Mentor and invest in our team, partners and customers to raise the bar for our customers.• On-call required.A day in the lifeA day in the lifeDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - Hands-on technical experience in incident response technology, security, automation, implementation, integration, and/or deployment- Experience building/operating on the AWS platform- Experience in technical IT security or related job role- Hands-on technical experience in building scripts, tools, or methodologies that enhance customers’ threat detection and incident response capabilities.- Strong scripting skills in modern scripting languages like PowerShell, Python, Node.js, Javascript, Bash, Ruby, or SQL.- Experience communicating complex technical matters clearly and concisely orally and in writing.- Experience managing customers during a security event, including managing customer expectations and delivering results.- Detailed knowledge of incident response workflows and processesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Auditor

Apple is currently recruiting a Business Assurance & Compliance staff position to audit, conduct business process reviews, support business initiatives, conduct investigations and support Sarbanes-Oxley compliance in an integrated systems environment. This position provides the successful candidate with an ideal opportunity to contribute to the organizations’ control environment and learn business processes in a period of unprecedented growth. Apple Business Assurance & Compliance staff gain a broad perspective across the Company through varied short-term assignments that can range from unique special projects for new and existing businesses to supporting audit engagements in a dynamic setting. ...

Battery Safety Engineer

Imagine what you could do here! Do you care about how products perform, what makes them fabulous yet ensures they’re safe and user-friendly in the deepest sense? If you wonder what care, attention, and intention gets put into Apple’s products that upholds user trust and confidence, this role gives deep insight into that.Our mission is to ensure that Apple products are safe for use throughout the world and also comply with worldwide safety requirements. We’re looking for a hardworking Product Safety Engineer with relevant expertise in Battery Technologies and Energy Storage development. This role is one that needs someone who understands the complexities and technical nuances of Battery Systems and their corresponding elements.Come join our team! ...

Business Intel Engineer, Operational Reporting and Analytics

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. This role is in Amazon's Worldwide Grocery Stores Tech Data and Analytics organization. We work with all aspects of the grocery business (e.g., Merchandising, Pricing, Promotion, Supply Chain, Finance, Marketing, Space Planning, etc.). We own and develop within an in-house platform to configure and build Analytics Solutions across multiple business domains.This role is both creative and data driven – we need someone who can review our current infrastructure, isolate improvement opportunities, help us think big about what to consider in terms of localization, scalability, commodity management, and long term automation. We are looking for someone who will scope and execute analyses to formulate conclusions and recommendations to be presented to senior leadership on business growth opportunities. You will also be responsible for producing insights that will help shape effective strategies to better meet our customers’ needs. You will work closely with internal teams, and partners across the grocery business line and other partner teams in these areas to provide decision support in this rapidly evolving space.This role requires an individual with deep knowledge of business intelligence solutions, and have the ability to work with technology, product development, and business teams. The successful candidate will have passion for data and analytics, be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and entrepreneurial environment, and driven by a desire to innovate Amazon’s approach to this spaceKey job responsibilities- Develop new and innovative analyses to inform product strategy and design. This analysis will determine approach and roadmap for key strategic initiatives.- Analyze relevant business information, and uncover trends and correlations to develop insights that can materially improve our product and strategy decisions.- Develop clear communications for recommended actions.- Establish new, scalable, efficient, automated processes for tracking and reporting on progress of initiatives.- proactively and continually improve your level of knowledge about Amazon’s Grocery business, the business processes in the domain of your key stakeholders, and relevant technologies supporting those processes.- understand functional requirements and work to improve the end user experience for the application supported.- employ modeling and flowcharting techniques to communicate technical solutions in a simple but effective manner.- Collaborate with Product Managers and stakeholders to define deliverables and timing.- work with Product Managers to build mockups and prototypes of applications or reports- analyze data and design data models to support Applications and AnalyticsAbout the teamWe enable sophisticated, fact-based decision making across Amazon Grocery by delivering constantly evolving technology and analytic capabilities. This team will solve challenging and novel problems every day and have the opportunity to redefine the grocery industry while collaborating with multiple teams across WFM and Fresh. You will be able to enjoy and contribute to the unique blend of Amazon and WFM Tech culture. You will be based out of Austin, TX, one of the best places to live and work.- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasetsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Business Intelligence Engineer I, Cross-Banner Grocery Analytics

The xACE team (Cross-Banner Analytics, Capabilities & Enablement) is a team of business analysts and business intelligence engineers that provide data and analytics capabilities to support some of the most critical Grocery initiatives. We work closely with product, marketing, business and science teams to provide insights on program performance, customer journey and customer life cycle, across both Whole Foods Market and Amazon.The xACE team is seeking a highly technical and experienced Business Intelligence Engineer with strong SQL and Python skills to provide data insights and reporting to product, program and business leadership on vital cross-brand programs such as Grocery Subscriptions, online shopping and ordering, Whole Foods marketing and many more.The ideal candidate will draw upon advanced analytical, problem solving skills, and passion for delivering business insights and analytics. We look for candidates who are excellent communicators, self-motivated, flexible, hardworking, and who like to have fun. This role will have high level visibility due to the criticality and cross-functional nature of the products and programs that this analyst will support. This role has great exposure to a broad scope of work and tools that can really help shape the future and convergence of Amazon Grocery, while providing several paths for career growth.Key job responsibilities• You will utilize your deep expertise in business analysis, metrics, reporting, and analytic tools/languages like SQL, Excel, and others, to translate data into meaningful insights through collaboration with scientists, software engineers, data engineers and business analysts.• You will have end-to-end ownership of operational, financial, and technical aspects of the insights you are building for the business, and will play an integral role in strategic decision-making.• Conduct deep dive analyses of business problems and formulate conclusions and recommendations to be presented to senior leadership• Produce written recommendations and insights that will help shape effective metric development and reporting for key stakeholders• Simplify and automate reporting, audits and other data-driven activities• Partner with Engineering teams to enhance data infrastructure, data availability, and broad access to customer insights• To develop and drive best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation• Learn new technology and techniques to meaningfully support product and process innovation- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared)- Experience with scripting language (e.g., Python, Java, or R)- Experience with building and maintain basic data artifacts (e.g. ETL, data models, queries)- Experience with data querying or modeling with SQL- Knowledge of data modeling and data pipeline design- Experience with statistical analysis, co-relation analysis- Experience in e-commerceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.