This position will be responsible for Sales Operations and Business analysis for the Education and State and Local Government team within the Worldwide Public Sector (WWPS) Sales Operations organization. This will be a pivotal role that enables you to have significant business impact through your direct involvement in monthly and quarterly metrics, modeling, reporting, forecasting, and providing operations support and ensuring data quality.

This position will be responsible for leading formalization of the financial and business reporting for the Education and State and Local Government team within WWPS. The role will include being a strategic partner to the sales team, owning requirements for various dashboards, and reporting and advising on operational metrics and key performance indicators to support the rapid growth of the AWS public sector business.

The WWPS Sales Operations Analyst will work in collaboration and coordination with the Education and State and Local Government sales team they support, including account teams, partner teams, service teams, corporate finance and various other functions. The Operations Analyst will lead the formulation of dashboards, reporting and metrics; support Quarterly Business Reviews; help author strategic narratives, and recommend new ways of managing the business that can help accelerate growth.



Key job responsibilities
- Manage all aspects of Worldwide Public Sector reporting and analysis ensuring timeliness, completeness and accuracy of reporting
- Provide strategic analysis and year/year, quarterly and monthly trend analysis
- Market and industry analysis for education and state and local government markets
- Help author narratives and provide data insights and analysis for Quarterly Business Reviews
- Provide sales operations support to cross functional support teams across SLG/EDU, including but not limited to: Greenfield Acceleration, Marketplace, Specialists, CSMs and operate as a primary back-up and SME to support field operations Analysts with additional coverage during peak seasons
- Own annual quota and/or goal setting process for support teams in coordination with external WWSO or WWPS teams
- Operate as a strategic partner to the Operations leader for SLG/EDU
- Work in close coordination with Finance to support headcount management



About the team
About AWS

Diverse Experiences
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About Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

- Experience in finance, business management and sales operations
- Experience developing business analytics or equivalent
- Experience working within a high-growth, technology company

- Experience using Microsoft Excel to manipulate and analyze data
- Experience with data visualization software (e.g., AWS QuickSight or Tableau) or open-source project

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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