ISE, System Experience - Software Engineer: Widgets, Live Activities, Controls

Do you love working with groundbreaking technologies like Swift and SwiftUI? Come work on the core infrastructure team that owns Widgets, Live Activities, and Controls! The System Experience team is looking for great engineers to build the future of our infrastructure across our platforms. We work with a phenomenal team of engineers, world-class designers, and an exceptionally strong set of multi-functional teams to deliver the best operating systems in the world! Come be part of the ambitious roadmap of Apple! ...

Mac Display System Architect

Mac System Architecture team seeks an outstanding Display systems or technology architect to influence and drive new product designs. This position is a multi-disciplinary and cross-functional lead engineering role encompassing all aspects of computer system design. The candidate will have the skills and experience to create system architectures, surprise and delight our customers, and advance our products’ performance, size, power, thermal and cost goals. ...

Machine Learning Engineer

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.We are looking for a passionate, highly motivated, and hands-on applied Machine Learning Engineer. This role will lead the way on our Online Retail Decision Automation team by researching and developing the next generation of algorithms used to drive the Apple Online experience! The role spans central areas of our Apple Online Store including developing models for product search, recommendation systems (e.g. ranking, page generation), personalization (e.g. evidence, messaging, marketing), Generative AI and optimizing Apple-wide systems & infrastructure. As a member of the fast-paced team, you will have the outstanding and great opportunity to be part of new projects and craft upcoming products that will delight and encourage millions of Appleʼs customers every day. ...

Machine Learning Engineering Manager

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.We are looking for a passionate, highly motivated, and hands-on applied Machine Learning Engineering leader. This role will lead the way on our Online Retail Decision Automation team by researching and developing the next generation of algorithms used to drive the Apple Online experience! The role spans central areas of our Apple Online Store including developing models for product search, recommendation systems (e.g. ranking, page generation), personalization (e.g. evidence, messaging, marketing), Generative AI and optimizing Apple-wide systems & infrastructure. As a leader of the fast-paced team, you will have the outstanding opportunity to be part of new projects and craft upcoming products that will delight and encourage millions of Appleʼs customers every day. ...

MacOS Administrator

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, smart people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our commitment to leave the world better than we found it. Join us to help deliver the next groundbreaking Apple product. ...

Manager, AMR Retail Operations

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work!We’re a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work — and to each other. Because learning from the people here means we’re learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar. Do you have strong program management skills, a deep understanding of technology and operations, a track record of delivering significant cross-functional innovations, and building, developing, and retaining diverse teams? Get ready to join a committed team that works diligently to elevate retail store experiences for our teams, our customers, and Apple! We are seeking an AMR Retail Operations Manager to be a collaborative partner within Global Retail Support to define, design, and deliver programs, strategies, communications, and measurable results for Genius Bar, Today at Apple, and Training operations programs. ...

Manager, Apple Store Online Infrastructure Operations

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.Here on the Apple Store Online (ASO) team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.Our Infrastructure Operations team within ASO is passionate about crafting a world-class telecommunications experience for our customers contacting Apple’s Retail Stores or our Retail Customer Care teams. You’ll lead a team of technical operations experts that ensure a seamless and ever-improving communication experience any time we engage with our customers. This is more than a job; it’s a chance to leave your mark on an experience that we build for us customers globally. ...

Manager, Customer Success, Strategic Account Services

The Strategic Account Services (SAS) organization is seeking a Manager, Customer Success to lead a team of Customer Success Managers responsible for the growth and development of some of the most influential Sellers in the Amazon Store.In this role, you’ll be responsible for all business and operational objectives of your Customer Success Management team. You’ll drive the creation and execution of strategies to achieve business goals, as well as collaborate across your team to explore innovative ways to identify and optimize growth levers such as selection expansion, merchandising strategy, brand positioning, and catalog quality.The ideal candidate thrives in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and a positive experience for Sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. They have a passion for people management and are at their best when they’re building, developing and guiding high-performing teams.Key job responsibilities• Coach, mentor, and develop a team of Customer Success Managers• Contribute to goal setting for your team to align with organizational goals and contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience.• Build and cultivate strong relationships with Sellers in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate while monitoring Seller satisfaction.• Contribute or lead projects across the team and broader organization that help drive process improvements, increased efficiency, and/or unlock growth for the team and Sellers. • Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, partnering with external teams to align programs etc.• Manage recruiting and hiring efforts across direct team and broader organization.• 6+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce. • Bachelor's degree or equivalent. • 5+ years professional experience developing and leading teams while driving organizational goals • Experience building customer relationships, identifying business opportunities for clients and increasing adoption and utilization of company products. • Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems. • Track record of developing business plans with a demonstrated ability to navigate ambiguous situations while effectively managing multiple projects and priorities across teams.• Experience in E-Commerce, Corporate Retail, Consulting and/or B2B • Superior communication and presentation skills • Effective territory/account management. Strategy development with multi-phase execution and delivery: planning, opportunity qualification and creation, stakeholder and executive communication, needs analysis, value engineering, services/partner engagement, opportunity management, and negotiation. • Understanding of retail math and formulas for the purpose of making business decisions. • Experience using analytical, account management, and productivity tools including Oracle Business Intelligence, CRM tools like SalesForce, Tableau, and Microsoft Office Suites.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Manager, Product Management - Contact Center Applications

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.Our specific team within ASO is responsible for partnering cross functionally to deliver scalable, efficient, and customer centric processes and technology solutions to our Retail Customers and global network of Call Center Specialists. In this leadership role, you will lead a team of Product Owners chartered with rethinking the assisted online shopping experience and the in-person touch-points we have throughout the customer journey, spanning Voice/Chat systems, Payments, Customer Care, Delivery, Fulfillment and many other Digital Programs. This is more than a job; it’s a chance to leave your mark on an experience that touches lives globally as customers engage with our Specialists.Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.Our specific team within ASO is responsible for partnering cross functionally to deliver scalable, efficient, and customer centric processes and technology solutions to our Retail Customers and global network of Call Center Specialists. In this leadership role, you will lead a team of Product Owners chartered with rethinking the assisted online shopping experience and the in-person touch-points we have throughout the customer journey, spanning Voice/Chat systems, Payments, Customer Care, Delivery, Fulfillment and many other Digital Programs. This is more than a job; it’s a chance to leave your mark on an experience that touches lives globally as customers engage with our Specialists. ...

Manufacturing Engineer - SW Tools/Infrastructure, Annapurna Labs

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.You will work on developing at-scale software solutions to manage the manufacturing environments at board and server level test. You will work together with other engineering teams to unify testing solutions between manufacturing and data center operations groups. You will develop and maintain the test deployment and distribution systems to ensure that our manufacturing partners have access to appropriate versions of our software as soon as it's available. You will respond to new issues raised by our manufacturing partners, analyze logs and failures, and then develop and deploy solutions to those issues. You will develop documentation as well as testing and debug procedures for our manufacturing partners to follow.Key job responsibilities• Develop, validate and deploy test infrastructure mechanisms into manufacturing environments• Manage scaled fleets of custom test equipment and ensure their maintenance• Lead and develop data gathering/parsing solutions to ensure manufacturing data is stored on AWS servers in a structured way.• Support internal lab infrastructure and manufacturing unification effortsAbout the teamAbout the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.• Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science or related field• Experience with Python, BASH or other scripting language• Developing network deployment infrastructure such as PXE• Experience working with system management components (BMC, BIOS, CPLD, etc)• Strong background working in UNIX environments• Experience developing tests, test code or test infrastructure in a system manufacturing environment• Experience with Lua• Experience working with fully integrated software/hardware systems• Experience exercising server level, PCB level and SOC level components• Experience with embedded Linux device drivers and operating system• Experience interfacing with JDM or ODMs operations• Experience working with U-BOOT environment• Ability to travel internationally up to 10% of the time• Experience managing a team and mentoring others in a technical capacityAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Manufacturing Engineer, Hardware Engineering - Manufacturing

Amazon Web Services’ Hardware Engineering team is looking for experienced professionals to help build the world’s premier cloud computing platform. We are looking for Manufacturing Engineers who are capable of operating in a fast paced, ever changing, multi-platform international manufacturing and production environment. Our Manufacturing Engineers work closely with our ODMs, CMs, internal AWS hardware and software development teams, and with upstream component vendors to design, scale up, and continuously optimize manufacturing processes using lean manufacturing concepts inclusive of DFX feedback to HW design. Additionally they improve the incoming hardware quality of AWS products by monitoring, reporting and investigating any manufacturing and early-life product failures. This role requires the engineer to be a technical contact and take on full ownership of manufacturing process issues and be a driving force in understanding root cause of hardware failures and gaps in our suppliers manufacturing processes. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon Web Services (AWS) values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 3+ years of electronics manufacturing experience- Bachelor's degree in electrical/mechanical engineering or equivalent- Proven track record of high-scale performance on teams of multiple disciplines- Demonstrated ability to achieve stretch goals- Ability to thrive in a startup-like environment- Demonstrated ability to uncover systemic issues from large datasets- Working understanding of server subcomponents (HDD, SSD, memory, mother board, power, thermal, peripherals, etc.)- Strong analytical, test plan, and test procedure development experience related to server compute platforms or with high-tech hardware- Demonstrated ability to drive failure analysis activities to root cause swiftly and accurately- Ability to influence development teams, procurement and external partners- Possess excellent verbal and written communication skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Master Data Management Project Manager, AppleCare

Apple is where individuals come together as a team to do their best work. This global role is responsible for supporting diverse projects by setting up critical data elements to support various applications. This position is for a Service Operations Systems & Data Project Manager that will independently lead the data portions of multiple complex Service Systems Data projects that may span systems, geographies and functions within Apple’s Service Organization. The scope of the role will encapsulate all disciplines related to Supply Chain and/or Service Channel systems with an emphasis on Data Management.This position will also provide key learning experiences from which an individual can move into different operational leadership roles at Apple. ...

Mixed-Signal Behavioral Modeling Engineer

At Apple, we work every single day to craft products that enrich people’s lives. Do you love working on challenges that no one has solved yet? Do you like changing the game? We have an opportunity for an ambitious and extraordinarily hardworking Mixed-Signal Behavioral Modeling Engineer. As a member of our dynamic group, you will have the unique and rewarding opportunity to craft upcoming products that will delight and support millions of Apple’s customers every single day.In this role, you will work within the mixed-signal design team to model complex custom circuits for the purpose of verifying system-level functionality and performance. This is a rewarding cross-disciplinary position, with a high degree of collaboration across multiple teams. This role will provide the opportunity to work on state of the art mixed-signal systems used in Apple’s world-leading SoCs, and shape the cutting edge of the behavioral model field. ...

Mixed-Signal Model Validation Engineer

At Apple, we work every single day to craft products that enrich people’s lives. Do you love working on challenges that no one has solved yet? Do you like changing the game? We have an opportunity for a forward-thinking and detail oriented Mixed-Signal Model Validation Engineer.If you are early in your journey towards a chip design career and wish to challenge yourself in a technical and multi-disciplinary effort, come join the Apple mixed-signal silicon design team. In this position you will build a strong foundation in the working of full custom analog and high-speed digital circuits. You will work with experts in circuit design, behavioral modeling and design verification. You will gain expertise in hybrid simulation methods and various flows used to validate full custom designs. ...

Model Maker - 3D Printing Specialist

Is prototyping your passion? Does inspiring change get you excited? Come join our team of machinists to build prototypes and manufacture high quality parts in a safe manner while achieving team performance goals like Quality, Safety and Capacity Utilization. The Product Realization Lab is looking for an entry level 3D printing specialist who will be responsible for preparing, printing and processing 3D printed models. Maintaining, troubleshooting and repairing a wide range of 3D printing technologies are also key responsibilities. Our department is dynamic and processes are evolving quickly. As a 3D printing specialist, you must be comfortable balancing multiple tasks at once in a fast-paced and deadline driven environment. ...

Model Maker - CNC Mill/Turn Machinist

Do you have attention to detail, a love for excellence and a strong desire to work towards extraordinary results? Do you want to work with a diverse team that shares those same passions? At the Apple Product Realization Lab we combine our experience and creativity to achieve amazing results that quickly filter down to extraordinary products and customer experiences. Bring your vision and dedication and join us! We are a dynamic group of people who take significant pride in our work. We specialize in creating first-class models, prototypes, and manufacturing / design solutions. The Apple PRL is seeking a CNC prototype machinist who will be responsible for preparing materials, setting up the CNC Mill/Turn machines, programming tool paths, and spot checking finished components, all while maintaining quality and safety standards. ...

Operations Program Manager - Mac

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. ...

Payment Support Supervisor-RCC

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.The Retail Customer Care Payment Support Supervisor will lead the management and development of a team of Payment professionals within Retail Customer Care. The Supervisor will advocate customer-centric solutions to business challenges, ensuring the contact center achieves service level goals and provide customers with an extraordinary Apple experience! ...

PC Board Designer

The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Are you up for the challenge? Our Engineering PCB Services Organization takes pride in supporting board designs for Electrical Engineering teams at Apple. We are seeking a dynamic, motivated individual with deep understanding of printed circuit board design (PCB), high speed design environments, and the ability to receive guidance from our design engineers to build complex boards. We believe in technology enablement by collaboration and building extraordinary products at Apple. Collaborating with Design teams in the design and development of complex, detailed layouts of rigid and flexible printed circuit boards using CAE and CAD applications and tools is a key aspect of this position. You would work with multiple Design teams to plan schedules, resolve costs, packaging, manufacturing, and electrical design issues. Come join us! ...

Performance Engineering Manager

At Apple, we work every day to create products that enrich people’s lives. Our Ad Platforms group makes it possible for people around the world to easily access informative and imaginative content on their devices while helping publishers and developers promote and monetize their work. Today, our technology and services power advertising in Search Ads, App Store, and Apple News. Our platforms are highly-performant, deployed at scale, and setting new standards for enabling effective advertising while protecting user privacy. We are looking for a Manager who can thrive in a fast-paced environment. Responsibilities includes leading the Performance Test Engineering team test and tools development efforts for our complex backend software services, analytics pipelines, reporting portals, and APIs. You will define the Performance Strategy, and implement it across several domains and concurrent projects, setting baseline automation for performance measurements and analysis, mentor teams on performance best practices, lead the automation of performance monitoring and improving system performance, orchestrate performance tests across services, and assist in the creation of processes, tools, and procedures. You will also build the necessary tools to enable development teams to run performance tests within their software capabilities. ...