Austin

Do you want to play a crucial role in the future of Amazon's retail business by building data analysis systems that enable data driven decision-making at the largest scale possible?The Promise team sets the expectation of when customers’ items will arrive. The delivery promises we make are key drivers of customer behavior and influence the short and long-term profitability of Amazon’s global retail business. We serve as the interface between customer expectations and Amazon's industry-leading fulfillment capabilities. We are part of the Supply Chain Optimization Technology (SCOT) Group that develops and manages systems that optimize inventory acquisition and placement, so products are available for fast delivery. (For more information on SCOT, see this short video: Successful members of the Promise team are customer obsessed, flexible, and collaborative team players who enjoy working across functions and organizations to solve problems and get results. They ask hard questions and build solutions that provide the critical business insights needed to influence decision-making across retail and operations teams. They find timely answers buried in large data sets and complex systems, identify root causes, and get their hands dirty building data systems and sharing insight.The Promise team is seeking a Business Intelligence Engineer with broad technical and analytical skills to develop the data analysis systems we use to make decisions to optimize delivery promises for Amazon's customers worldwide. As an Amazon Business Intelligence Engineer, you will be working in one of the world's largest and most complex data warehouse environments. You will work on analytics, visualization solutions, and other Business Intelligence applications used by researchers, engineers, and management across multiple departments. You should be reliable at designing, implementing, and operating stable, scalable, low-cost solutions that analyze data from production systems into end-user facing applications. You should have deep expertise in the design, creation, management, and business use of extremely large datasets. You will need excellent business and communication skills to work with researchers and business owners in a fast-paced environment to develop and define key business questions and requirements. Above all, you should be passionate about working with huge datasets and analytics tools to provide insight into how the business is running and enable business decisions to be data driven. Key job responsibilities· Defining, developing and maintaining critical business and operational reports reviewed on a weekly, monthly, quarterly, and annual basis· Transform complicated business problems into mathematics modeling and provide data-driven solutions· Analysis of historical data to identify trends and support decision-making, including written and verbal presentation of results and recommendations· Collaborating with software development teams to implement analytics systems and data structures to support large-scale data analysis and delivery of machine learning and econometric models· Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation, and model implementation.· Mining and manipulating data from database tables, simulation results and log files· Identifying data needs and driving data quality improvement projects· Understanding the broad range of Amazon’s data resources, which to use, how, and when.A day in the life· Routinely performs and presents deep dives and anecdotes to gain more granular understanding of why a promise occurred and whether there are gaps in fulfillment systems which, if resolved, could speed up delivery. Build logic to attribute these root causes at large scale and put together underlying data pipeline to make this information available for metricizing and accessible for other teams within Amazon.· Regularly reviews the promise metrics for putting together callouts for weekly business reviews by performing ad hoc analysis and reaching out to appropriate teams to get further understanding of the issue. Another part of this exercise is to track and callout negative trends which need more attention from the leadership, identify the root cause(s), and recommend next steps to resolve the issue.· Works cross-functionally with various teams in Fulfillment Optimization organization to understand how they interact and affect the order fulfillment process and identify system gaps which could impact promise speed. They continue to resolve the gap by working closely with software teams to design and implement solutions to address these gaps and develop metrics to track it going forward.About the teamPromise Insights team in Austin develops and manages various critical services for customer delivery promise to improve our ability to analyze, understand, forecast, and modify promise behavior with a predictable result. The team owns the Promise data pipeline which captures relevant data from Promise services; Promise Analytics Platform and Web tools like Promise Viewer provide meaningful insights to stakeholders (PMTs, RSs, BIEs, Economists, and SDEs) for data-driven decision-making. We also use that data to run simulations to help answer business-critical questions; e.g., what is the impact on delivery promises and Amazon business if we had infinite inventory in every warehouse? Simulation plays a key role in enabling teams to achieve their business goals by identifying and sizing opportunities for increased profitability through cost savings and customer experience improvements. Simulations also provide insight into promise speed variants and the factors that impact them.The team is currently focused on evolving our capabilities into platforms that can be used across the company as well as expanding our Tools to not just present existing data, but to analyze that data against other systems to preemptively answer questions around what caused deviations in expected behavior.- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business- Master's degree in sciences, engineering, finance or equivalent- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasetsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

This position will be responsible for Sales Operations and Business analysis for the Education and State and Local Government team within the Worldwide Public Sector (WWPS) Sales Operations organization. This will be a pivotal role that enables you to have significant business impact through your direct involvement in monthly and quarterly metrics, modeling, reporting, forecasting, and providing operations support and ensuring data quality. This position will be responsible for leading formalization of the financial and business reporting for the Education and State and Local Government team within WWPS. The role will include being a strategic partner to the sales team, owning requirements for various dashboards, and reporting and advising on operational metrics and key performance indicators to support the rapid growth of the AWS public sector business. The WWPS Sales Operations Analyst will work in collaboration and coordination with the Education and State and Local Government sales team they support, including account teams, partner teams, service teams, corporate finance and various other functions. The Operations Analyst will lead the formulation of dashboards, reporting and metrics; support Quarterly Business Reviews; help author strategic narratives, and recommend new ways of managing the business that can help accelerate growth. Key job responsibilities - Manage all aspects of Worldwide Public Sector reporting and analysis ensuring timeliness, completeness and accuracy of reporting - Provide strategic analysis and year/year, quarterly and monthly trend analysis - Market and industry analysis for education and state and local government markets- Help author narratives and provide data insights and analysis for Quarterly Business Reviews- Provide sales operations support to cross functional support teams across SLG/EDU, including but not limited to: Greenfield Acceleration, Marketplace, Specialists, CSMs and operate as a primary back-up and SME to support field operations Analysts with additional coverage during peak seasons- Own annual quota and/or goal setting process for support teams in coordination with external WWSO or WWPS teams- Operate as a strategic partner to the Operations leader for SLG/EDU- Work in close coordination with Finance to support headcount managementAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.- Experience in finance, business management and sales operations- Experience developing business analytics or equivalent- Experience working within a high-growth, technology company- Experience using Microsoft Excel to manipulate and analyze data- Experience with data visualization software (e.g., AWS QuickSight or Tableau) or open-source projectAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Do you love creating elegant solutions to highly complex challenges? Do you intrinsically see the importance in every detail? As part of our Silicon Technologies group, you’ll help design and manufacture our next-generation, high-performance, power-efficient processor, system-on-chip (SoC). You’ll ensure Apple products and services can seamlessly and efficiently handle the tasks that make them beloved by millions.Joining this group means you’ll be responsible for crafting and building the technology that fuels Apple’s devices. Together, you and your team will enable our customers to do all the things they love with their devices! In the CAD organization, you will get to create new software and technologies that will enable other Apple engineers create products for millions of customers across the world. ...

Do you love creating elegant solutions to highly complex challenges? Do you intrinsically see the importance in every detail? As part of our Silicon Technologies group, you’ll help to ensure Apple products and services can seamlessly and efficiently handle the tasks that make them beloved by millions.In this hands-on role, you will utilize your experience in CAD to support Post-Silicon teams such as Product and Test Engineering (PTE), Digital Custom Group (DCG) and DFT teams. You will write software to build and support automated infrastructure that these teams use for management of eFuse, EMAs and Test Pattern Management. In addition, you will have an opportunity to develop and support software used for memory failure analysis. ...

Do you love creating elegant solutions to highly complex challenges? Do you intrinsically see the importance in every detail? As part of our Silicon Technologies group, you’ll help design and manufacture our next-generation, high-performance, power-efficient display and image sensors. You’ll ensure Apple products and services can seamlessly and efficiently handle the tasks that make them beloved by millions. Joining this group means you’ll be responsible for crafting and building the technology that fuels Apple’s devices. Together, you and your team will enable our customers to do all the things they love with their devices. ...

Imagine what you could do here! At Apple, new insights have a way of becoming extraordinary products, services and customer experiences very quickly. Bring passion and dedication to our team and there's no telling what you could accomplish. Ambitious, resourceful people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it. Do you want join us in these pursuits? Join us to help deliver the next groundbreaking Apple product!Apple's Hardware Technology Engineering Program Management Team is looking for an inventive, high-energy Engineering Program Manager (EPM) to support the Silicon Engineering CAD organization. In this role you will utilize your technical skills in front-end and back-end silicon CAD design flows. Use communication and program management skills to drive schedules and resolve issues across multiple projects, and technology nodes.As a CAD EPM focussed on Silicon projects, you will work directly with hardware Technology teams and be responsible for working closely with CAD, design, and technology teams to craft a project plan, identify/resolve blockers, and align CAD team work across multiple parallel projects. ...

Imagine what you could do here! At Apple, new ideas have a way of becoming phenomenal products very quickly. Do you want to bring passion and dedication to your job? There's no telling what you could accomplish at Apple. The people who work here have reinvented entire industries with Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices - we continue to strengthen our commitment to leave the world better than we found it! As a key member of our best-in-class CAD Group, you will be part of building innovative designs. We will apply your hands-on experience in power EM/IR analysis to develop, define and refine the methodologies and flows for gate-level, as well as transistor level designs. Major tasks will include functional static / dynamic IR analysis, scan mode IVD analysis, package and interposer model handling, 3DIC and multi die analysis, power EM analysis, SigEM, power switch modeling, design abstract and reuse for EM/IR purposes, IP / SoC level EMIR sign-off / ECO, and much more. Are you ready to join some of the world's leading engineers, and help us deliver the next generation of ground-breaking Apple products? ...

As a member of Austin Campus Real Estate & Development you will operate as a partner to local business units, other internal functional areas, having passion and customer-centric focus with a knowledge of Facilities Operations is key. We are looking for an experienced and vibrant professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication, but not afraid to dive into details. You will work directly with the Facilities Operations Manager to achieve department goals. Build and foster a culture of teamwork while leading others to perform daily responsibilities. Handle the overall repair and maintenance of caffé equipment and coffee machines operation. ...

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just build products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it!AppleCare is the service division in Apple where we provide the after sales service, repair and support to our customers. Our mission is to innovate and complete extraordinary service supply chain that deliver the right part to the right time, at competitive cost to service our customers.AppleCare Service is looking for a highly analytical, motivated, hard-working individual with a strong channel planning background in fast-pace, high-product-mix environment. You will lead the channel inventory planning, identify and analyze demand trends at both macro and micro levels, and run the stock replenishment process for our Retail stores, Authorized Service Providers, Repair Centers and Enterprise service engagements. ...

Do you want to apply your engineering background to make big things happen! Can you influence, connect, get results and communicate effectively? Can you deliver on a predictable and dynamic schedule? Do you have a passion for crafting entirely new solutions! As part of our Digital Design Engineering group, you’ll take imaginative and revolutionary ideas and determine how to turn them into reality. You and your team will apply engineering fundamentals and start from scratch if needed, bringing visionary ideas to the real world. Join us, and you’ll help design the tools that allow us to bring customers experiences they’ve never before imagined! You will be part of an exciting silicon design group that is responsible for crafting state-of-the-art ASICs. We have an extraordinary opportunity for Custom Design Automation Engineers. This is a highly visible role at the heart of a processor design effort, making a critical impact delivering products to market quickly. ...

Join a team transforming the way Apple plans, strategizes and delivers cloud infrastructure footprint. We are seeking an experienced Third Party Cloud Infrastructure governance analyst who will be responsible for driving the process governance, resources approval & provide details of estimated vs actual spend to leadership. This is a cross functional and strategic role collaborating with engineering and finance teams across Apple. ...

The people here at Apple don’t just build products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts!IS&T LGSS supports a diverse group business functions within Apple that ensure compliance to Apple policies, legal requirements and protect against reputational risk to Apple. The business analyst in this role will support a diverse portfolio of products through the software development lifecycle. This portfolio enables social responsibility programs, regulatory compliance and engagements with public agencies. ...

Amazon Fresh and Whole Foods Market are changing retail shopping. You will be part of a team that is developing best in class grocery stores for Amazon Fresh and Whole Foods Market, shaping the future of retail spaces! This role provides strategic oversight of OFI inventory management and cost control supporting innovation and expansive growth across channels. We are looking for an experienced Operations Manager to drive enhancements and efficiency for our equipment supply chain. This program manager must be an expert simplifier with experience in transportation, inventory management, and warehousing. They coordinate processes across inventory management, inbound freight, outbound shipments, and warehousing. They leverage their expertise to reduce cost and eliminate dead stock to help the organization scale. They are responsible for identifying issues, defining solutions, and creating processes. This PM works independently to identify, document and communicate solutions. They will foster an environment of continuous improvement and look for ways to simplify and improve field coordination for retail facing projects. Must have expertise in the equipment and materials that support a retail grocery environmentThis position works with a team of equipment and construction experts. They are actively engaged in day-to-day operations to identify root causes and improve performance. They interact with third party providers and transportation aggregators. Key job responsibilities- Assess inventory- Monitor backlogs and prioritize appropriately- Coordinate removal for outdated equipment and materials- Partner with planning teams to determine long term inventory space requirements and strategy • 3+ years of experience in program or project management• Experience owning program strategy, end to end delivery, and communicating results to senior leadership• BA/BS degree and 4-6 years’ relevant experience OR equivalent education and relevant experience.• Expert ability to plan, estimate, organize, and monitor projects.• Expert ability to keep multiple projects on track financially, creatively, and in accordance with stakeholder deadlines.• Experience relying on analytics and data to identify issues, propose solutions, track effectiveness and deliver continual improvement.• Experience working with a cross-functional team across design, operations, and engineering to meet high-reaching goals.• Knowledge of retail service equipment including refrigeration, custom millwork, commercial kitchen equipment and front of house applications like food bars or service venues. • Awareness of MEP complexities and finish quality expectations relative to equipment inventory management and accuracy of delivered goods. • Understanding of construction project management methodologies regarding fixturing, during planning and installation for new builds and improvements in operating stores.• Experience creating, coordinating, and communicating equipment delivery schedules.• Advanced knowledge of Blue Beam and/or Adobe Acrobat. • Proficiency with project management tools including Procore, Smartsheet and MS ProjectAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

The Online Retail Engineering team at Apple is seeking a hard-working, detail-oriented Content Developer to handle data within our CMS and catalog management tools. This role will contribute to the success of the team by setting up content and guiding data infrastructure for new features and projects that the Apple Online Retail Engineering team delivers into production. Your work will be seen by millions of customers world-wide. ...

Do you have a passion for understanding how each line of code affects all the others? In the Core Operating Systems group ensuring the OS is inseparable from each device’s identity as a whole. That’s because this group is committed to building fully integrated operating systems that combine hardware, software, and apps into a single Apple experience. Your dedication to cross-disciplinary collaboration will help develop groundbreaking technologies, such as iOS, macOS, watchOS, tvOS and visionOS. By crafting these distinct, multidisciplinary user experiences, you’ll continue to uphold and advance the excellence people expect from Apple devices.The Embedded Runtimes team in Core OS is looking for an outstanding quality engineer to join a team responsible for ensuring the quality of key firmware and software technologies across all of Apple’s product lines. The ideal candidate is proficient with Python 3, familiar with C and C++, familiar with software development processes, system-level software in particular, and has shown a history of tight-knit collaboration with their software team.Your main focus will be designing test plans, developing tests and supporting diagnostics, creating automating test flows, and supporting our validation and triaging processes across our development lifecycle. We work with systems in all phases of development, from pre-silicon simulation, to sample bring-up, to already-shipping systems. As such, you’ll be developing tests that will run across simulation, FPGA, new products, and existing products. You’ll be working as a peer to the software team that maintains existing and develops new Firmware features across Apple’s line of products. ...

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, hardworking people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our commitment to leave the world better than we found it. Join us to help deliver the next groundbreaking Apple product!As a CPU Clock Implementation Engineer, you will be driving the planning, design, implementation, and analysis of clock. ...

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, hardworking people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our commitment to leave the world better than we found it. Join us to help deliver the next groundbreaking Apple product! In this role, you will be responsible for all aspects of timing including working with the implementation and RTL teams on timing changes, helping with constructing and modify timing flows, timing analysis, and timing closure. ...

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same passion for innovation that goes into our products also applies to our practices strengthening our commitment to leave the world better than we found it. Do you want join us in these pursuits? Join us to help deliver the next groundbreaking Apple product!As a member of the CPU implementation methodology team, you will help drive CPU design initiatives and flow development. This is a tremendous opportunity for an engineer with Synthesis and PNR experience to influence improvement for our design team! ...

Come and join the team that delivers the CPUs in the M1/M2 Mac, iPhone, iPad, and Apple Watch! At Apple, we focus on innovative design and principled execution to build the most efficient CPUs that scale across our full range of products and deliver industry-leading power and performance. We work together across hardware, software, and systems teams to create truly optimized products and amazing user experiences. To accomplish this, we need technical excellence combined with the expertise to work across the organization and to put each decision in the right context.We are looking for a dedicated Engineering Program Manager or a technical leader who is passionate about planning for and leading silicon bring-up and debug of groundbreaking and innovative designs. You will use your creativity, technical knowledge and organizational skills to drive multi-functional teams to take on complex technical problems under tight schedule constraints. ...

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, hard-working people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products! The same passion for innovation that goes into our products also applies to our practices strengthening our commitment to leave the world better than we found it. Join us to help deliver groundbreaking Apple products! Apple’s Silicon Engineering Group (SEG) is hiring dedicated engineers for CPU architecture and microarchitecture development targeted for low power mobile devices. ...