Austin

The Continuous Infrastructure Automation Team builds and continuously improves the core infrastructure components used by tens of thousands of Amazonians, hundreds of thousands of IP enabled devices, a growing fleet of robots, and countless other user devices in our facilities around the world. You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial spirit of a start-up. You will work directly with other systems, network and software engineers to help secure and scale the technology that supports our Fulfillment Centers and Transportation sites. As a technical manager, you will be a pragmatic visionary that can translate business needs into technology solutions that scale both technically and operationally. You are responsible for driving quality and enabling technical innovation. You will recruit top talent, manage evolving / complex demands, including multiple projects with dependencies on other internal organizations. You will draw on customer feedback, usage and operational data, and your experience leading technology businesses to set and deliver on aggressive goals for adoption, operational performance, feature delivery, and revenue.Key job responsibilitiesIn this role you will:- Own critical systems with global impact.- Attract and grow top engineering talent will be one of your strengths as you assume leadership of an existing team of rock star engineers.- As an experienced software manager, you understand all aspects of software development, design, documentation, testing, and operations.- Possess strong written and verbal communication skills making you successful in a fast-paced environment, and excel at delivering results.- As a deeply technical leader you will be entrusted to innovate and think big, envisioning how networks of the future will be deployed at massive scale.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

We are seeking a Software Development Manager who is deeply committed to building voice-based solutions that directly impact the experience of millions of customers and simplify the complexities supporting Retail, Merchant, Digital, and Kindle product lines.Our team invents solutions to predict customer issues and surface actions that customers can take to solve independently. We are building a new CSAI voice-bot levering AI so customers can solve their problems by interacting with Multi Language (ML) based workflows. We focus on building scalable platforms and systems for customers to power automation globally across many languages for the billions of customers that use our products in many marketplaces every day. We also invest in experimentation to identify new and inventive ways to build and scale Amazon Website feature for the customers.We are looking for a Software Development Manager (SDM) who is technically proficient on front-end and back-end technologies, an effective communicator, and able to build a high functioning team. The ideal candidate will be able to lead a team of engineers to define the platform strategy, design innovative solutions, drive strategic communication, manage stakeholders, and establish engineering best practices. In this role, you will collaborate with diverse roles including Front End Engineers, Software Development Engineers, Machine Learning Scientists and Product Managers to deliver a common goal.As a SDM on this team, you will work on transforming our contact handling products into a platform to support all Amazon Customer Service (CS) business verticals. You will hire and lead a team of engineers in designing and building innovative software solutions for customers. You will work with a diverse, talented, experienced, and fun tech, product, and user experience team. You will innovate to design simple but scalable solutions for problems never solved before that enforce Amazon's Customer Obsession. Your hard work will provide the ultimate customer service experience needed to predict and resolve customer's issues. You will have the opportunity to work with business partners, senior leadership and engineers, influence and drive product vision and lead the design of our systems. At Amazon, we are known for our customer obsession. We need your ideas and your ability to take initiative, innovate, and produce results as we continuously improve the customer experience.We use Scrum, test-driven development, and continuous deployment to deliver projects based on realistic timelines and resource constraints.If you are excited by this opportunity, we’d love to hear from you!Key job responsibilitiesThe role requires you to be able to manage the overall software development life-cycle which includes the following responsibilities:- Create, prioritize, communicate, manage, and execute roadmaps, project plans, and commitments.- Report on status of development, quality, operations, and system performance to management.- Work closely with engineers to architect and develop the best technical design and approach.- Foster culture of continuous engineering improvement through mentoring, feedback, and metrics.- Hire, coach, and mentor individuals; build a strong cross-functional organization.- Partner with a diverse stakeholders to understand requirements, priorities, and processes.- Propose and implement new projects or recommend system improvements.- Have the obsession to drive a better customer experience through everything that we do here at Amazon.- Bring innovative ideas to the table every day, in order to find better ways of accomplishing our customer objectives.- Set clear, measurable quality goals for an organization in a data-driven way.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the teamThis role sits on a team within CET focused on Contact Center Management Systems. We are responsible for every customer contact, ensuring customers can either resolve via self-service (e.g., Chatbot) or connected with a customer service associate. Ultimately, we reduce customer effort by improving the discoverability of customer ingresses, creating a contact experience that effectively routes the customers to the quickest resolution, as well as maintaining the overall CS contact center configurations. We ensure quick issue resolution on the first contact by investing in foundational technologies to capture and persist routing signals- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams- Bachelor's degree- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Annapurna Labs builds high-performance hardware and software solutions used in AWS data centers globally. We’re looking for a software development manager with a focus on runtime development of Neuron SDK. As a Software Development Manager for the Neuron Runtime team you will be responsible for leading a strong and excellent team of engineers in design, development, test, and deployment of this Neuron runtime software, including drivers, tools and testing of future and past ML platforms (Pre/Post Silicone). A successful candidate will have an established background in developing customer-facing experiences, a strong technical ability, excellent project skills, great communication skills, and a motivation to achieve results in a fast-paced environment. You will be helping to hire and build your team and systems.Key job responsibilities- Responsible for the over-all systems development life cycle for our existing and future ML platforms.- Management and execution against project plans and delivery commitments - Manage the day-to-day activities of the engineering team within an Agile/Scrum environment - Management of departmental resources, staffing, mentoring, enhancement, and maintaining a best-of-class engineering team - Report on status of development, quality, operations, and system performance to management- Work closely with across different teams such as HW Design, HW verification, ML Software teams and make decisions to bring the next ML platforms to AWS.About the team*Utility Computing (UC)* AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.**Why AWS**Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.**Diverse Experiences**Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.**Work/Life Balance* *We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. **Inclusive Team Culture* *Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.**Mentorship and Career Growth**We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams- 2 years experience leading teams in Machine Learning development including- building and training large models, working with Pytroch and/or Tensorflow using large distributed fleets of GPU or other accelerated systems.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.Apple's WW Channel Strategy & Operations (CSO) organization focuses on developing and deploying worldwide sales programs and standard processes to deliver an extraordinary customer experience in the channel and drive Apple Channel sales. With deep functional expertise in digital, physical, and people enablement spaces, our WW CSO team closely collaborates with many cross-functional groups at world-wide and regional levels.We are seeking a Data Insights Developer with strong architecture skills to design and develop scalable, data-driven web applications and dashboards. This role requires expertise in web development, data visualization, and architectural planning to ensure the delivery of high-quality solutions that turn complex data into actionable insights for business users. The position will lead architecture and development of global decision support solution (Expert) report to the Data and AI lead and dotted line to AI/ML Development lead. ...

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something.The SMC/PMU group is seeking engineers to work on the software and firmware for the SMC (System Management Controller) in a wide range of Apple products! In this role, you will be an individual contributor developing embedded software solutions for our current and future products. This is a highly cross-functional role where you will work closely with SW, HW, Systems, Platform Architecture, and our Silicon partners and lead the SoC bring-up and feature development from pre-silicon to commercialization. ...

At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Would you like to work in a fast-paced environment where your technical abilities will be challenged on a day-to-day basis? If so, Apple's Global Business Intelligence (GBI) team is seeking an experienced BI Tools Platform Engineer to build high quality, scalable and resilient distributed systems that power apple's analytics platform.Apple's Enterprise Data warehouse landscape caters to a wide variety of real-time, near real-time and batch analytical solutions. These solutions are integral part of business functions like Sales, Operations, Finance, AppleCare, Marketing and Internet Services, enabling business drivers to make critical decisions. We demonstrate a diverse technology stacks for data analytics and visualization. Developing and maintaining these BI tools are core part of our daily job. ...

The Legal and Global Security Solutions (LGS Solutions) team is looking for an experienced Software Engineer to lead intricate, global Salesforce initiatives. You’ll combine technical proficiency with eye for business to collaborate closely with various internal teams, such as legal & global security, engineering, design services, DevOps, enterprise architecture and information security. Additionally, you’ll work with external technology partners and service providers. As a Salesforce Software Engineer, you will be responsible for leading all aspects of complex Salesforce implementations and driving strategic solutions tailored to meet business requirements. You will manage a team of technical experts in designing, developing, and optimizing Salesforce solutions with a particular focus on data architecture, scalability, and custom solution development. ...

The people here at Apple don’t just build products — we craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! We at Apple build stuff to amaze our users with ultra fast thoughtfully designed and carefully crafted solutions. We are not just any team but a highly motivated fast paced and ever evolving closely knit team of individuals looking to get more to scale to new heights.We have a thing for individuals like yourself who don’t stop at mediocrity or don’t settle for anything less than perfect.Apple's Service Management & GCRM team builds the applications and systems that powers customer support experiences for Apple’s global stores and service providers. Our team drives the experiences in MobileGenius, Repair Central client apps and Global Service Exchange web app, as well as GCRM services that are integrated with global repairs.At Apple, customer experience is at the forefront of everything we do. To help us build functional systems that improve the customer experience, we're looking for a SRE/DevOps lead engineer who can be responsible for managing production support for multiple global applications, deploying product components, enable best developer productivity and implementing CICD integrations that meet our product needs. The ideal candidate will possess a strong background in production monitoring, readiness, measurement of system health, incident management, a deep understanding of operations excellence and a proven track record in managing large-scale production systems. If you have the passion for building scalable cloud infrastructure that is highly reliable, secure, highly available and responsive, then this job is for you. ...

Apple is where individual imaginations gather together, committing to the values that lead to great work! Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something.Are you deeply accountable for your work? Your real passion for product ownership and track record of product development will prove critical to your success on our team! Retail Store Apps team is looking for a self-starting and hardworking iOS software engineer to join our team. Dynamic, smart people and inspiring, innovative technologies are the norm here. Are you ready to set the bar high? Dynamic people and inspiring, innovative technologies are the norm here. Will you join us in crafting solutions that do not yet exist? ...

Apple's Strategic Data Solutions (SDS) team is seeking a hands-on, self-motivated Software Engineering Manager to deliver cutting-edge big data analytic applications. Our mission is Enterprise Decision Automation—protecting Apple and our customers from fraud, waste, and abuse. Your contributions will be pivotal to our success.Do you thrive on solving complex challenges with a direct and meaningful impact? Are you passionate about building tools and systems to enable groundbreaking data analysis over petabytes of data? Do you want to work alongside talented Data Scientists, Machine Learning Engineers, Software Engineers, Program Managers, and Apple business partners? If so, we’d love to have you on our team! ...

Imagine what you can do here. Apple is a place where extraordinary people gather to do their lives best work. Together we create products and experiences people once couldn’t have imagined, and now, can’t imagine living without. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do. ...

Amazon Web Services (AWS) is looking for experienced and motivated business-oriented technologists who possess a unique balance of business knowledge, effective interpersonal skills, and some technological depth in the following areas: analytics/big data, machine learning and generative artificial intelligence. This role will focus on supporting customers looking to enhance their business or operational outcomes through the use of advanced and emerging technologies.You will partner with customers, AWS Sales, AWS service teams, AWS industry teams and AWS Professional Services delivery teams to craft industry-specific programs that will serve the needs of the customer, and extend that use to other customers within the industry and related industries. You will leverage and refine a programmatic approach to help customers drive their business metrics across a set of industry-specific needs. As a trusted customer advocate, the Generative AI Strategist will assess and deliver best practices around program delivery, project approaches, and business measurement. The ability to connect business value to a scalable, repeatable, extensible approach is critical to the Strategist role.Key job responsibilities- Bring alignment between customer’s technologists and business leads; help them to explore the art of the possible with generative AI and machine learning, and to develop a roadmap to deliver business value in the most effective way- Discuss complex industry-specific business concepts with executives, line managers and technologists- Engage with various AWS teams, including applied scientists, solutions architects, business development, marketing, industry specialists, partners and regional organizations - Drive large, complex sales opportunities from ideation, through vision building and scoping, all the way to closure and into delivery- Conduct workshop sessions to identify opportunities with our customers to scope how they could deliver business value through the use of generative AI or machine learningA day in the lifeABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - Bachelor's degree, or 7+ years of professional or military experience- 5+ years of experience in the industry as a ML practitioner or executive- Experience participating in the sales lifecycle (directly or indirectly)- Experience in management consulting or related work- Experience launching technically complex programs, projects, or related work that include the following: big data, analytics, artificial intelligence, and machine learning- Executive communication and writing skills- Participated in the product or solutions lifecycles (directly or indirectly)- Experience with presenting to audiences of 5 to 50 people of various levels (developers to executives) and backgrounds (business, technical, operations)- Passion for educating, designing, and building solutions for a diverse and challenging set of customers ranging from midsized organizations to Fortune 100 customers- Advanced degree desired (e.g., MBA, MS)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The successful candidate will be a key leader in the Global Engineering Services Sustainability and Automation (GES-S&A) Execution Planning team. They will be responsible for the execution planning, communication, and tracking of Sustainability initiatives to drive buildings-focused decarbonization, energy efficiency, and resource positivity (waste, water, biodiversity) for the First (CF), Middle (ATS), and/or Last (AMZL) Mile business units (BU) GES supports in the US and Emerging Countries (Mexico, Brazil, Singapore, Australia). The Sr Sustainability Execution Planning PM’s focus will be to ensure connectivity between BU sustainability strategies and the implementation by GES Execution teams, foster thought leadership, and enhance data transparency and communications. This opportunity combines technical construction engineering disciplines, program planning, project management, facilities management, and contract management. It requires a person who can demonstrate proven ability in planning, design, and project management, as well as experience in controlling sustainability requirements for new buildings and enhancing existing buildings (ideally in the industrial or logistics sectors). Participation during a previous new FC/SC/DS Launch at Amazon in any role would be desired. Spanish, German, French, Polish, Arabic, and Turkish are considered preferred qualifications. Would you like an opportunity to travel and work in multiple countries and cultures? The role will be based in the US (Arlington, VA; Austin, TX; Atlanta, GA; or Nashville, TN are preferred locations) with 30% of time traveling either domestically or to Emerging Countries including Mexico, Brazil, Singapore and/or Australia. Construction knowledge and experience of sustainability practices is essential.Scope of the Sr Sustainability Execution Planning PM:• Directly or indirectly lead a team of Sustainable Execution Planning PMs across one or more Operations Business Units (CF, ATS, AMZL), focused on New Build and/or Retrofit Sustainability programs• Work with stakeholder teams including Operations Business Unit (CF, ATS, AMZL) Sustainability teams, WW Ops Sustainability, Engineering, Procurement, RME, IT and others to develop, prioritize, and create execution plans for Sustainability initiatives in New Launches and retrofits of existing buildings. • Drive the construction ideation, scoping, and design phase of new sustainability retrofit programs (end-of-life systems renewal with best-in-class energy efficiency, enhancement of existing systems with energy- and carbon-saving alternatives such as HVAC, lighting, BMS, etc.) and Sustainability inclusions into new buildings as either low-carbon materials, specification updates, or data collection processes.• Develop a strong understanding of the CF, ATS, and AMZL Design Standards and Design Criteria, and coordinate technical and standards review with the Design and Construction Technology Team, Global Realty Engineering, and other primary stakeholder teams.• Supporting Construction and Pre-Construction Managers as an SME on Sustainability initiative implementation and tracking and in representing GES/D&C in Sustainability tender/scope of work conversations with GC/Developers.• Redevelop, launch, and become the PPO of the Sustainability Initiative intake mechanism. This process path will be used to convert new sustainability initiatives, incoming from all stakeholders, into executable pilots, projects, and programs via the key REI phases of Ideation, Scoping, and Design.• Support lease renewals by driving landlord contributions for energy efficiency-focused retrofit enhancements.Key job responsibilities• Lead a high performing team of Sustainability Execution Planning Program Managers through a people-focused approach• Oversee construction engineering, planning, and design for 1) Sustainability inclusions into new buildings and 2) Sustainability retrofits for existing buildings to reduce energy consumption through inclusion of high efficiency building equipment. • Track carbon footprint of new launches, perform engineering calculations when comparing design alternates, reviewing material/equipment specifications to assess energy usage, efficiency, carbon footprint impact, payback, etc.• Maintain a program-level view to be able to drive decisions and direction while remaining informed about site-level progress.• Provide visibility to leadership in challenging situations where tradeoffs have high opportunity cost.• Liaising with the Project Management Office (PMO) for budget/labor planning, milestones reporting, and highlighting program-related risk.• Prepare reports, specifications, and technical analyses to fully define the design requirements, equipment, and services required for Sustainability inclusions.• Surveying FCs, developing and documenting procedures to audit FCs, providing evaluations and analyses, and recommending energy- and carbon-saving solutions to building mechanical systems and core-and-shell.• Evaluate embodied and operational carbon of BTS building designs, implement strategies to reduce carbon intensity of Amazon facilities.• Serve as sustainability SME for internal, external stakeholders and communicate with pre-construction managers, construction managers, general contractors, design teams.• Excellent communicator adept in challenging issues, facilitating effective collaboration, and providing concise direction. • Manage contractors, designers, and consultants for carbon modelling, carbon reduction, and/or energy-efficiency studies. • Liaise and work with permitting authorities to support Sustainability inclusions in new and existing buildings.• Facilitate and partner with stakeholder teams (Global Realty Engineering, Asset Management, Finance, Construction Tech, WW Ops Sustainability, etc) on due diligence evaluations of new opportunities.• Establish and operate the information systems necessary to track progress of the execution of Sustainability inclusions across New Build and Retrofit programs that the candidate is responsible for as part of the team.• Collection and lessons learned and coaching of other team members on best practices.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- • Experience building processes, project management, and schedules- • Ability to deliver in ambiguity, work autonomously and multi-task in an agile environment.- • Ability to collaborate across teams and drive agreement and alignment on complex topics.- • Experience delivering results in large, cross-functional initiatives.- • Ability to work effectively in a dynamic environment with changing priorities.- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- 5+ years of defining and implementing process improvement initiatives using data and metrics experience- Advanced degree (MBA, MS, etc.)- LEED Accredited Professional, PE, CEM, LFA, or other building professional accreditation- Experience reading and interpreting building engineering drawings- 5+ years of demonstrated sustainable building project experience · Experience with current building regulations- Green building experience with demonstrated industry-leading sustainability design and constructionAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Join our team as a Sr. Product Manager - Technical and drive the development of cutting-edge Generative AI (GenAI) experiences and AI/ML products for our global customers. In this role, you will have end-to-end ownership of the product, user experience, design, and technology required to deliver innovative solutions. You will be part of the Customer Experience & Automation (CXA) team within Device, Digital & Alexa Support (D2AS) org, where we create best-in-class self-service automation experiences across voice and chat channels. To thrive in this role, you will need a strong technical background, excellent communication skills, and a passion for delivering exceptional user experiences.Key job responsibilities- Help drive state-of-the-art GenAI experiences and AI/ML platforms/products tailored to the unique needs of our worldwide customers in the D2AS. - Collaborate with cross-functional teams on fast-paced, challenging projects, experimenting with new possibilities and taking calculated risks. - Develop product strategies, roadmaps, and detailed requirements to execute your vision. - Work closely with engineering, design, operations, legal, customer service, and executive teams to ensure seamless execution. - Leverage your analytical skills and work independently under tight deadlines.A day in the lifeYou will work closely with senior leaders across cross-functional stakeholder teams within Amazon to drive collaboration and influence them to prioritize projects, meet objects and adhere to business plans towards shared objectives.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamCXA team's goal is to create a seamless and delightful experience for customers using Amazon products and services. We use advanced AI/ML technology to anticipate and resolve issues before they occur, providing personalized support tailored to each customer's preferences and needs while respecting their privacy. Our Customer Effort Elimination System helps customers get the most value from Amazon by proactively identifying and fixing problems, enabling self-service solutions, and automating processes thereby reducing friction and delighting customers. Our approach is designed to be simple, clear, and action-oriented, ensuring customers can easily understand and benefit from our solutions- Bachelor's degree- 7+ years of technical product or program management experience- 5+ years of end to end product delivery experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new tools- Experience working in building Generative AI experiences, Customer Experience Improvement and Self Service toolsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Do you love understanding every detail of how new technologies work? Join the team that serves as Apple's nerve center, our Information Systems and Technology group. There are countless ways you'll contribute here, whether you're coordinating technology needs for product launches, designing music solutions for retail locations, or ensuring the strength of in-store Wi-Fi connections. From Apple Pay to the Apple website to our data centers around the globe, you'll help design and handle the substantial systems that countless employees and customers rely on every day. You'll also build custom tools for employees, empowering them to solve sophisticated problems on their own. Join our team, and together we'll explore all the ways to improve how Apple operates, freeing our employees to do what they do best: craft magnificent experiences for our customers!At Apple, we aim to make extraordinary products for everyone — to enhance their lives and empower them!SAP Quality Engineering Team, part of the Information Systems And Technology (IS&T) organization, safeguards the performance health of SAP production systems and develops efficient, innovative solutions to ensure the quality and stability of Apple's enterprise software. ...

Amazon strives to be the world’s most customer centric company. To succeed, our products and services must be available at all times to our customers. The Enterprise Engineering Availability (EEA) team is responsible for improving the availability of internal systems (software, hardware, network) used by millions of Amazonians around the world. A Sr Technical Program Manager on the EEA team will create multi-year programs which drive engineering best practices (testing, deployments, resilience, incident management) across multiple orgs resulting in a best-in-class IT experience which boosts employee productivity. Your programs will improve the performance of software teams and bolster the resilience of the software built by those teams. You will create a closed loop between incident response and incident prevention by analysis of top root causes for problems and then designing programs to eradicate those classes of problems going forward. Your analyses will identify opportunities for continual reduction of MTTR by improving automatic detection, diagnosis and mitigation recommendations. You will drive efforts to improve system telemetry and observability which will result in better prediction, detection and triage of customer-impacting outages. This role is a perfect fit for an experienced technologist who is passionate about availability (alerting, metrics, monitoring, observability), incident management and machine learning. You thrive in a fast-paced, startup-like environment, are comfortable with full-stack applications, communicate effectively to all types of stakeholders (tech, non-tech), enjoy learning new technology and lead through others to ship complex software at scale in fast iterations. A day in the life* Deliver high-impact, high-visibility projects that improve the productivity of millions of Amazonians around the world* Invent processes, tools, and technology to force multiply the effect of your contributions across many organizations.* Be responsible for owning, scoping, leading and delivering projects and experiments end-to-end, leveraging statistical evaluation, pattern recognition, and machine learning.- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Amazon Web Services is seeking an Electrical Engineer to become part of a global engineering team, responsible for the design and continuous innovation of our rapidly expanding data center foot print. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Engineers at Amazon work to design resilient, cost effective electrical distribution systems. As engineers at Amazon we are responsible for achieving a world class uptime for our customers. We justify and communicate the technical decisions we make to Sr. Management and work hard to drive continuous advancements and improvements with our designs. As an engineer at Amazon you have the ability to drive change and define/design the systems our customers rely on. We are looking for engineers with hands on electrical design experience. If you can design an electrical system, have an understanding of the critical equipment needs for a data center, and understand the constructability of varying designs you may be a good fit. As we grow we are structuring our team to own more of our engineering in house. Engineers will be responsible for taking designs from concept to the permit and construction document set. You must be capable of defining critical equipment specifications and approving equipment submittals. Engineers will directly support construction and be a part of the process from site selection review through commissioning and ultimately turnover. You will be relied on as a subject matter expert in the electrical engineering field. At Amazon we highly support continued learning opportunities and focus on continued employee development.At Amazon team work is absolutely necessary for us to accomplish our goals. You must be able to work within a team and depend on others to accomplish the required work. As an electrical engineer at Amazon you will be working with other internal groups as well as external groups including utilities, manufacturers, vendors, and contractors.Amazon has a global presence. As this position is based out of Seattle, travel to our other offices will be required occasionally. Travel should be up to 20% of your time, majority throughout the US-based data centers and in-person collaboration efforts not in your assigned office location. International support will be part of the job, and some international travel will be necessary. Support could consist of working on international teams and could require developing schematic and design document packages. An understanding of international electrical design requirements is helpful but not necessary.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Key job responsibilitiesResponsibilities of the Sr. Electrical Engineer, will be:- Data center electrical designs and collaboration with other disciplines to create a construction document set.- Creation of designs which meet or exceed our quality requirements and fall within our budgetary requirements.- Work with local agencies having jurisdiction to ensure compliance with federal, state and municipal requirements and building codes.- Review and approval of equipment submittals.- Define project scope and provide technical support for information requests prior to, and during construction phases.- Work with commissioning teams to properly test and validate installation, operation, and performance of electrical systems.- Ability to work on concurrent projects in multiple geographical regions.- Travel to sites for site review and work with onsite field engineers, as well as provide engineering evaluations, electrical systems audits, and startup as needed.- Having fun and offering creative, out of the box solutions.About the teamo Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.o Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.o Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.o Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.o Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- Bachelor’s degree in an electrical engineering, or 12+ years of relevant electrical experience.- 7+ years of experience with industrial or commercial electrical design.- 9+ years of experience developing design documentation (plans, specifications, etc.) for construction and/or permitting.- Professional Engineering License and knowledge of building codes and regulations including Life Safety, IBC, NFPA, NEC, and OSHA.- Detailed understanding understanding of critical data center electrical equipment (including UPS, diesel generators, electrical switchgear, power distribution units, variable frequency drives and automatic/static transfer switches) and basic understanding of mechanical equipment and system design.- Ability to research new designs, technologies, and construction methods of data center equipment and facilities.- An ability and willingness to think outside of the box to find creative and innovative solutions to reduce costs with no impact on quality, reliability, or maintainability.- Experience with fast track design/build projects, multiple significant upgrade projects, large scale technical operations or large-scale compute farms.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Be part of a team focused on increasing adoption of Amazon Web Services by developing strategic accounts with the Fortune 1000. This is an opportunity to be a driver in AWS's further representation as a key technology platform provider.As an Sr Enterprise Account Manager you will have the exciting opportunity to help drive the growth and shape the future of an emerging technology. Your responsibilities will include driving revenue, adoption, and market saturation in enterprise accounts, with a large emphasis on accounts with high growth potential. The ideal candidate will possess both a sales and technical background that enables them to drive an engagement at the CXO level as well as with software developers and IT architects. They should also be a self-starter who is prepared to develop and execute against a territory coverage plan and consistently deliver on quarterly revenue targets.ATRENTION: This role is only available in cities listed. Candidates must be located in that greater area in order to be in the field with customers and utilize our office space when needed. We cannot offer other locations at this time.Key job responsibilitiesDrive digital transformation through meaningful engagement with C-level executives, IT leaders, architects, developers, and various lines of businesses of your customers. In this role, you will represent the entire portfolio of AWS products and services across the strategic accounts you manage within the Enterprise customer market segment. With AWS, our customers benefit from the fastest pace of innovation, the broadest and deepest functionality, the most secure computing environment, and the most proven operational expertise.- Drive revenue and market share in a defined territory or industry vertical- Meet or exceed quarterly revenue targets- Develop and execute against a comprehensive account/territory plan- Create & articulate compelling value propositions around AWS services- Accelerate customer adoption- Maintain a robust sales pipeline- Work with partners to extend reach & drive adoption- Manage contract negotiations- Develop long-term strategic relationships with key accounts- Ensure customer satisfaction- Expect moderate travelAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.About the teamAbout AWSDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience- 5+ years of building profitable partner ecosystems experience- Experience developing detailed go to market plansAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. This position is eligible for variable pay via a sales compensation plan. These plans pay according to achievement level against sales targets and/or business objectives. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon’s Talent Development team is looking for a skilled and driven Learning Experience Designer to develop online learning experiences to support inclusive talent development at Amazon. Our current mission is to reinvent manager development at scale by creating and delivering personalized, just-in-time learning experiences that support the knowledge and skills managers need to be effective. We are looking for someone with a passion for and experience applying learning science, instructional design, instructional technologies, and data analytics to improve learning environments at scale, who also has experience in Diversity, Equity, and Inclusion best practices. The role will develop and continuously improve learning experiences using an array of creative approaches to drive productivity, innovation, and operational excellence. Key job responsibilities• Conduct needs analyses to understand customer learning needs, document workflow processes, and identify both foundational and in-the-flow-of-work learning moments of need.• Collaborate with subject matter experts, stakeholders, and senior learning experience designers to write learning goals and learning outcomes for online learning experiences.• Design and develop online learning experiences that align with learning outcomes, apply research-based learning principles, and measure learning in online learning environments.• Use eLearning authoring tools to build online learning experiences that include assessments, interactive activities, multimedia assets, and text-based content.• Stay current on developments in learning science, learning design, and learning technologies.About the teamThe Talent Development team is comprised of Product, Program, Engineering, Learning Science, and Analytics function. We partner with Research Science, UX Design, and additional talent management teams to innovate for all Amazonians. Some of our products and programs include Embark Onboarding, Day 1 Manager Onboarding, Becoming a People Manager, and Manager Development. • Bachelor’s degree in learning design, learning science, instructional design, educational psychology, or similar field.• 5+ years’ experience in designing online learning experiences to support adult learners.• 2+ years’ experience in developing DEI solutions• Experience working as a member of a team and collaborating with subject matter experts to design online learning experiences.• Experience using online course authoring technologies to create online learning experiences.• Knowledge of learning science and instructional design principles.• Solid project management skills including planning work, managing details, keeping multiple tasks/projects on track, using time well, and delivering results.• Experience working in a cross-functional team.• Ability to multitask in a fast-paced, technical environment.• Excellent oral, written, and interpersonal communication skills.• Graduate degree in learning design, learning science, instructional design, educational psychology, or similar field.• 7+ years’ experience designing online learning experiences to support adult learners.• Experience creating digital interactives (e.g., simulations, animated videos, etc.).Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $215,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

At OpsTech Solutions (OTS), we are a technology centric services organization that designs, builds, and sustains the invisible, high-quality network, compute infrastructure and device scaffolding that empowers and protects Amazon’s global Operations.The OTS DataTech team drives enterprise data strategy and support across OTS. Our charter encompasses OTS-wide efforts, including Data as a Product (DaaP), enterprise data infrastructure, AI/ML capability, and supporting specific business-critical programs, fueling innovation and automation for OTS. We are looking for a passionate, talented, innovative, experienced and Senior Machine Learning Scientist with a background in building cutting-edge scientific and engineering components that are highly scalable, extensible, and robust to enable exponential growth and adoption of AI/ML within OTS. In this role, you will play a pivotal role in shaping the vision, roadmap, and execution of science and engineering-based solutions from beginning to end. You will build foundational GenAI components that will enable our customers to build GenAI applications for their use cases across OTS. You will enable the seamless integration of scientific products with new and existing systems, ultimately leading to increased operational efficiency and productivity across OTS. You will also work on projects involving supervised and unsupervised learning, NLP, and more. You will be responsible to build and maintain an MLOps Platform that will support end-to-end scientific operations for a wide range of AI/ML use cases within the realms of GenAI, supervised and unsupervised learning, optimization, and more. You will evangelize the adoption of our scientific solutions across the organization. You will be closely partnering with a cross-functional team of stakeholders including with Applied Scientists, Data Scientists, Data Engineers, Product Managers, and Technical Program Managers. As part of other initiatives, you will also contribute to building a data infrastructure that supports our DataMesh framework, enabling engineering and BI self-service architecture for DaaP, 3P software integrations, and more. Come join OTS DataTech as we continue to innovate and pioneer the AI/ML space within OTS! Key job responsibilities* Build and maintain an MLOps Platform that supports end-to-end AI/ML operations.* Shape the vision and roadmap for AI/ML across the organization, leading their research and development from concept to deployment from an engineering perspective.* Guide teams to adopt software engineering best practices that uplift our Operational Excellence standards.* Promote and facilitate the adoption of AI/ML solutions across the organization.* Build and maintain data infrastructure that supports the DataMesh framework and enables self-service architecture.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!- PhD in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field, or Master's degree and 4+ years of industry or academic research experience- 5+ years of applied research experience- 5+ years of building machine learning models or developing algorithms for business application experience- 5+ years of industry or academic research experience- Experience programming in Java, C++, Python or related language- Experience with large scale machine learning systems such as profiling and debugging and understanding of system performance and scalability- Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow, numpy, scipy etc.- 5+ years of experience in full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations- Experience developing, building and implementing complex software systems and machine learning systems that have been successfully delivered to customers.- Experience developing, building, and implementing data engineering pipelines and infrastructure.- Experience with AWS technologies.- Experience with MLOps tools and frameworks (e.g., SageMaker, MLflow).- Background in AI/ML, including GenAI, supervised and unsupervised learning, and optimization algorithms.- Experience with ML frameworks (e.g., PyTorch, TensorFlow) and application development frameworks (e.g., LangChain).- Publications at top-tier peer-reviewed conferences or journals.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $150,400/year in our lowest geographic market up to $260,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.