This Workforce and Financial Planning Specialist role will support the Global Operations People eXperience and Technology (GOPXT) team through workforce planning and financial acumen. The organization looks to the GOPXT Business Excellence team for central guidance and strategic planning and therefore, we play a major role in driving informed business decisions, especially those related to headcount, cost, and staffing models. By joining the GOPXT Business Excellence team, you will have opportunities to interact with stakeholders at many levels all around the globe, deliver high-visibility writing, influence decision making, and apply your acumen to a wide variety of challenges.

Key job responsibilities
Business and Financial Acumen
- Operationalizes annual business strategy and business performance measurements (OP1/OP2/Goals).
- Acts as a workforce planning and financial SME. Determines knowledge gaps in business and financial acumen and determines the strategy for closing the gap.
- Strong knowledge and experience working with HR practices and employment regulations.
- Advise and develop solutions with customers involving significant business and/or financial results.
- Thinks conceptually about financial returns and costs to achieve business outcomes.
- Develop ad hoc business analysis and present recommendations to senior management.
- Sets direction and helps other leaders use cost benefit analysis and financial return calculations.
- Inspires and champions the development of global Amazon business strategies and practices where differences are the result of local law or intended variation for the enhanced financial results.

Writing Strategic Documents and Narratives
- Write persuasive narratives that are clear and concise and effectively story tell using data.
- Present narratives to senior leadership and influence outcomes.
- Own the design, development, and maintenance of ongoing metrics, reports, analyses and dashboards to drive key business decisions
- Write the development of ambitious business requirements for major initiatives. Requirements are clear and actionable. The results of the project deliver the outcomes intended with minimal rework.

Program Management and Process Improvement
- Architects the vision and operationalizes it into ambitious goals and deliverables.
- Designs and drives regular reviews of current processes, manages a portfolio of improvement ideas for maximum value.
- Anticipates potential obstacles and prioritizes changes for the operation.
- Ensures the development of a clear problem statement and desired end state.

Influencing Outcomes and Decision Making
- Develops quality business cases and white papers that stand on their own to support recommendations.
- Comfortable presenting complex and/or controversial changes to senior level leadership.
- Responds to escalations, providing roots cause analysis and implement solutions.

About the team
The GOPXT Business Excellence team drives and facilitates decision making, clarity, and/or optimization of the Global Ops PXT strategy, operational planning, workforce planning, financial planning, and business operations. We are focused on making time, information, and decision processes more effective. We serve as an integrator, connecting teams and workstreams that would otherwise remain siloed.

- Bachelor’s degree
- 5 years of relevant experience, including a minimum 2 years of Amazon Finance, Workforce Planning, HR, or PM experience with increasing responsibility and scope
- Business, workforce planning, and financial acumen (e.g., understands and knows how to navigate the OP1/OP2 process) and experience
- Skilled in data analysis and data acumen including the use of tools such as Excel, QuickSight, and Clarity
- Narrative writing expertise including striking a balance between concise communication and depth of detail
- Experience leading complex initiatives successfully at scale (globally or country-wide)

- Experience in finance or a related analytical field
- Experience building financial and operational reports/data sets that inform business decision-making
- Well-developed program or project management skills
- Skills in creating process improvements with automation and analysis experience
- Ability to influence without authority
- Experience solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits)
- Proven ability to communicate effectively with a variety of audiences


Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $113,300/year in our lowest geographic market up to $187,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.