Sr Financial Analyst, Devices OPD Headcount Team, Devices & Services Finance

Amazon seeks a Senior Finance Analyst to join Amazon Device's OPD Headcount Team. OPD or Operations Product and Development is an inventive research and development group within Amazon Devices where we design and engineer high-profile consumer electronics. It began as Lab126 and was the creator of the best-selling Kindle family of products. Since then the group has produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo.The OPD headcount teams supports headcount and associated expense across the HW, Software, and Operations organizations. This role would partner closely with a broad range of finance and business leaders with designing, developing, and maintaining models and reports to continue driving efficiency and forecast accuracy.This role will allow you to work independently, while also working closely with team and partners to provide the insights they need. The successful candidate will be an intellectually curious individual, highly analytical, and a demonstrated ability to effectively manage financial responsibilities and decision making in a rapidly evolving business. This role has regular interaction with leadership from various product lines and within OPD's leadership and therefore requires strong interpersonal and communication skills.Key job responsibilities* Own reporting for month end, quarter end, and annual processes for employee expense and headcount activity. Work with a variety of data sources and ensure reporting accuracy. * Provide transparency and insights on key financial metrics that impact headcount and employee expense. Create bridges to understand shifts in operational plans and guidance cycles. Add insight on underlying trends in ML/AI model. * Program manage the OPD headcount team’s product development process by ensure teams deliver within SLA and working with business partners and validating estimates. * Innovate on reporting to support OPD HC team’s product development process. * Explore opportunities for automation within reporting. - Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 3+ years of tax, finance or a related analytical field experience- 3+ years of applying key financial performance indicators (KPIs) to analyses experience- 3+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- MBA, or CPA- 3+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $60,200/year in our lowest geographic market up to $128,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr Manager, Data & Analytics, DSP Analytics

Do you thrive on developing your team to build and leverage best in class data products and solutions to make high-judgement decisions ? Are you looking for a role where you can have a long-term impact on the technology and business? Do you want to play a key role in shaping the future of small business owners in Last Mile delivery? We are looking for an experienced hands-on technical leader to join Lastmile Delivery Service Partner (DSP) Analytics organization. This role will lead team of Business Intelligence Engineers (BIEs) to drive Data & Analytics for DSP Performance measurement and improvements.As a Sr Business and Intelligence manager, this role will guide the data and analytics team to build and maintain data and reporting solutions, manage data infrastructure, develop and improve analytics products, simplify data access and unlock self-service insights. Through tooling, automation, data analysis and statistical modeling , their team will create solutions and feedback loops to continuously measure KPIs and empower Delivery Associates (DAs) and DSPs to improve their and customer’s experience, sentiment and quality.Key job responsibilities* Work with Product and Program managers, org leaders, SDMs, and Tech team members to to build relevant data products and solutions.* Build a team of BIEs, DEs and Data Scientists to create and support datasets, metrics and KPIs to meet DSP business goals.* In partnership with WW DSP Product & Offer and Transportation Experience orgs, develop relevant and defensible metrics and KPIs that drive and track business strategy.* Define and develop data infrastructure, data products , dashboards and visualizations for key metrics and KPIs.* Drive data governance (data integrity, metrics definitions, and single source of truths, accountability and documentation).* Establish strategic partnership with business stakeholders, build team's 1YP/3YP vision and effectively communicate and drive key initiatives.* Recruit, mentor, and lead a high-performing data team, fostering a culture of innovation, collaboration, and professional growth.* Provide guidance, feedback, and performance evaluations to team members, driving their development and success.* Stay updated with the latest technology trends, methodologies, and tools in Analytics, Data Engineering, and Data Science, recommending and implementing technologies that enhance insight capabilities and efficiencies.About the teamWe are the core Amazon DSP data analytics team with the vision to enable data, insights and science driven decision-making. We have exceptionally talented and fun loving team members. In our team, you will have the opportunity to dive deep into complex business and data problems, drive large scale technical solutions and raise the bar for operational excellence. We love to share ideas and learning with each other. We are a relatively new team and do not carry legacy operational burden. We believe in promoting and using ideas to disrupt the status quo.- Bachelor's degree- 10+ yrs in Business Intelligence, Data Science, Data Engineering or Software Engineering role.- 5+ years of experience hiring and leading a Data, BI or Science teams.- Experience leading and influencing the data and BI strategy for their organization.- Experience owning/driving roadmap strategy and definitions.- Experience with feature delivery and tradeoffs of a product.- Experience driving and contributing to engineering, technology and data product strategy decisions.- Experience with SQL, Scripting/Programming (Python, R).- 2+ years’ experience with Tableau, Looker or similar BI Reporting Platform.- Experience with data modeling, warehousing and building ETL pipelines.- Analytical and quantitative skills; experience using data and metrics to test and confirm assumptions, and measure success.- Proven ability to identify, analyze, and solve ambiguous problems with an extreme attention to detail.- Knowledge of product experimentation (A/B testing)- Master's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent- Excellent written and verbal communication skills. Ability to simplify complex topics for broad audiences, as the role requires effective communication with colleagues from computer science, operations research and business backgrounds.- Experience with AWS Tools and Technologies (Redshift, S3, Athena)- Prior experience in customer sentiment analytics workAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $153,600/year in our lowest geographic market up to $265,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr Mgr, NALA Manufacturing Ops, AWS Infrastructure Services - Supply Chain

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS’s Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!AWS Supply Chain is seeking a highly effective candidate to design and implement innovative solutions that deliver the best operating and lowest cost infrastructure in the world. This individual will manage the relationship with one or more of AWS’s most strategic server development and manufacturing partners. As the commercial head of this relationship, you own cost, performance, contracting and strategy. You will influence and partner with cross functional teams including hardware engineering, supply chain, quality, lifecycle management, operations, compliance and sustainability.A successful candidate will combine a strong knowledge of supply chains with a proven ability to manage complex negotiations, program manage cross-functional teams and effectively operate at all levels of the organization, including to senior executives.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesLead and orchestrate the end-to-end strategic partnership with suppliers providing critical design, development, manufacturing, and integration services for AWS servers and server rack integration. As Sr. Manager for U.S. West Manufacturing, you will lead and scale your team members to help drive holistic supplier performance optimization across cost, quality, capacity, delivery, compliance, sustainability, and overarching supply strategy. This role requires exceptional leadership in negotiating and executing complex, high-value supplier agreements and contracts, collaborating with cross-functional teams to steer RFPs, evaluate responses, and align on business awards that propel AWS's technological edge.You will spearhead the development and implementation of innovative sourcing strategies that not only meet but exceed AWS's ambitious cost objectives through in-depth analysis of cost drivers and bill of materials. Your expertise will be crucial in identifying and leveraging emerging industry trends to shape supplier product roadmaps that align with AWS's long-term technical vision and manufacturing initiatives.As a trusted advisor to senior leadership, you will craft compelling data-driven narratives and presentations that inform strategic decision-making, highlighting business status, risks, and opportunities. Your role extends to managing high-stakes vendor escalations, providing executive-level updates, and conducting comprehensive business reviews focused on procurement excellence and supply chain resilience.This position demands a visionary leader capable of balancing tactical execution with strategic foresight, driving transformational change in AWS's supplier ecosystem while fostering sustainable, mutually beneficial partnerships. Your impact will be pivotal in maintaining AWS's position as the world's leading cloud platform provider.About the teamDiverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- Degree in Supply Chain Management, Business Administration, Engineering, Finance, or a related technical or quantitative field. - 8 to10+ years of experience in strategic sourcing and hardware manufacturing, with at least 3-5 years in a leadership role.- Demonstrated experience in managing and developing high-performing teams, including mentoring junior staff and collaborating with cross-functional leadership.- Extensive experience in negotiating and managing multi-million dollar contracts and strategic partnerships at the executive level.- Master's degree or higher in Supply Chain Management, Business Administration, Engineering, Finance, or a related technical or quantitative field. Exceptional candidates with a Bachelor's degree and extensive experience may be considered.- Proven ability to influence C-suite executives and key stakeholders through data-driven insights and strategic recommendations.- Experience in leading large-scale, complex projects that significantly impact organizational performance and bottom-line results.- Track record of implementing cutting-edge supply chain technologies and methodologies to drive efficiency and competitive advantage.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $164,100/year in our lowest geographic market up to $313,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr SAP FICO Product Manager, Project Kuiper Finance

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.It’s Day 1 for Amazon’s next billion dollar business and we are looking for a Sr SAP FICO Product Manager to work in a start-up environment who is passionate about technology and information systems, who thinks and acts globally, and has the ability to create and implement solutions.As the FI & CO expert, possess both the functional & technical background and that enables them to work with technology and a demonstrated ability to think broadly and strategically about Project Kuiper initiatives. They will experience a wide range of problem-solving situations requiring an understanding of business process and SAP configuration expertise. And able to design solutions, enhance and production support. Work closely with other SAP functional while designing and/or enhancement and support of these systems which is critical for scalability and cost-effective manufacturing of satellites and ground gateway terminals. To be successful you need to be highly motivated, detail oriented and effective communicator.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities- Manage a portfolio of projects related to SAP Finance and Controlling (FICO) module from design to deployment including integration with Amazon Corporate systems.- Build deployment project plans and manage risks impacting successful delivery.- Develop use cases by gathering business requirements, work with software development to build required features, clearly communicate dependencies and manage/track exceptions.- Participate and build Proof of Concepts (POCs) to ensure proposed solution can meet business requirements using SAP S/4.- Active participation in Unit Test, System Integration Test, User Acceptance Test, and User Training.- Apply strong knowledge of the business processes for designing, developing, and testing SAP S/4 HANA ERP functionality, which includes expertise in general ledger, accounts payable, project system, cost center accounting, product cost controlling and profit center accounting.- Configure SAP S/4 HANA FICO to meet business requirements, including connection points with PP, MM, PS, & SD and other modules and implementation of SAP best practices.- Have an ability to navigate through a large amount of ambiguity and drive consensus between cross-functional stakeholder groups.- Demonstrate crisp communication skills, have experience communicating project status to a broad audience and be willing to follow appropriate escalation channels to ensure delivery as planned.- Expertise and in-depth knowledge of Make-to-Order & Order-to-Cash processes.- Experience with SAP Material Actual Costing and Project Billing systems.- Solid organizational skills along with an aptitude for information technology.A day in the lifeCollaborate with other functional teams - Bachelor’s degree in Finance, computer science or equivalent- Experience managing programs across cross functional teams, building processes and coordinating release schedules.- 5+ years’ experience working as a functional lead with SAP S4 HANA FICO modules (GL, AP , AR & Costing).- 5+ years’ experience in configuring SAP S/4 HANA FICO to meet business requirements, including integrations with PP, MM, SD, and other modules.- 5+ years of experience in finance, supply chain, consulting or operations role with proven experience in leading process and systems transformation initiatives.- Experience in building and driving solutions in S4 HANA FICO modules.- Experience with SAP Material Actual Costing and project systems- Expertise and in-depth knowledge of Make-to-Order processes.- Knowledge of SAP Vendor and Customer Consignment Processes.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr Supply Chain Manager, LM Mid Term Planning, AMXL Supply Chain, NA AMXL Mid term Planning

Amazon Extra Large (AMXL) is a single-threaded organization with ownership of the end-to-end (E2E) customer experience for large, heavy, and bulky products. AMXL consolidates E2E supply chain: strategy, data analytics, tech, operations, warehousing, order fulfillment, transportation, and delivery. AMXL also offers special handling services such as Room of Choice delivery, Haul-Away, and Installation/Assembly for select items. AMXL currently operates in NA, EU, JP, and IN, with plans for further expansion.This role will have a unique opportunity to learn the end to end (E2E) Supply Chain processes and positively impact them to serve internal & external customers. The Amazon Extra Large (AMXL) Supply Chain team is looking for an experienced supply chain manager with a strong record of achieving results to develop and lead the organization’s mid-term planning cycles. Key job responsibilitiesDrive integration of the end to end (E2E) supply chain change management processes to deliver for internal & external customers.Lead network-wide projects and high-volume event planning and post-mortem.Work across the NA organization in a cross-functional environment with the forecasting teams, Fulfillment Centers, Sort Centers, Delivery Stations and Technology teamsDevelop standard planning process mechanisms for all AMXL planning cycles to document assumptions and initiatives that need to be executed to meet the plan, and organize a tracking mechanisms to follow initiative statuses.Monitor quality of the network initiatives implementation, monitor progress of initiatives and make changes to the plan to reflect in the latest quarterly guidanceFoster communication channels and collaboration with the different Supply Chain execution and Long-Term Planning teamsOverseegaps between teams, processes and systems, helping teams reduce exposure to classic failure modes assumptions, insufficient stakeholder review, etcDrive continuous improvement by identifying ways to streamline processes and reduce non-value added workActively seek collaboration & standardization of cadences/processes across business lines geographiesA day in the lifeThis role will be key in setting accurate Quarterly guidance targets and OP1 & OP2 plans partnering with Finance, Supply Chain execution, Long Term Planning, Last Mile Execution AMXL teams and MOP & SCOT teams. This role will support the Last Mile phase of planning horizons (OPx through QxG) and will be responsible for developing and maintaining plan over plan bridges.About the teamThe NA Supply Chain team is responsible for the end-to-end supply chain for AMXL, from inventory planning/placement, through fulfillment, middle-mile, last-mile delivery to the customer and back again through customer/vendor returns. Our mission is to set the benchmark for a world-class heavy/bulky supply chain in customer-experience, speed and cost.We care deeply and take explicit actions to improve the Diversity, Equity and Inclusion of our team. We are committed to continually raising the bar to build a team that embraces this commitment. We seek leaders that are wholeheartedly committed to this and will challenge us to raise the bar further.- 5+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- 5+ years of program or project management experience- 2+ years of data visualization and reports tools experience- 3+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- 2+ years of driving process improvements experience- Master's degree, or MBAAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,900/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr Supply Chain Mgr, Network Expansion, AMXL Long Term Planning (LTP)

Amazon Extra Large (AMXL) is a single-threaded organization with ownership of the end-to-end (E2E) customer experience for large, heavy, and bulky products. AMXL consolidates E2E supply chain: strategy, data analytics, tech, operations, warehousing, order fulfillment, transportation, and delivery. AMXL also offers special handling services such as Room of Choice delivery, Haul-Away, and Installation/Assembly for select items. This role would support AMXL in US & Canada (NA).This team member will be responsible for executing the AMXL Plan of Record (POR). A strong candidate for this role is an effective communicator, is comfortable in ambiguous situations, and is committed to improving the AMXL network. Additionally, this individual is adept at analyzing raw data, interpreting findings, and presenting insights to stakeholders to influence business decision. This is a Supply Chain role, but Program Management will be critical to success.Key job responsibilities- Plan, communicate and then own the POR with alignment from central teams.- Coordinate the Building Requirements Specifications (BRS) and drive the launch process or retrofit process with Demand Planning, Finance, Engineering, and central/supporting teams to ensure capacity is achieved. - Create process and mechanisms to drive improvements to the POR, Launch, Move, Closure and Retrofit process.- Prepare business inputs and modeling updates to the Capital Appropriation Request (CAR) document and ensure approvals meet need-by-dates.- Estimate and bridge the impact of changes to the plan in quarterly planning cycles along with Mid-Term Planning (MTP).- Leverage Modeling & Optimization (MOP) tools to model scenarios and understand the impacts.- Maintain the POR as the source of truth, update in the end-to-end Living POR, and communicate to the AMXL network.- Write data driven white papers with recommendations on changes to the plan.- Host Monthly Meetings to update AMXL leadership on the plan.- Provide CAPEX inputs/estimates as part of the yearly and quarterly budget/planning cycles.- Ensure Confidential information it properly communicated.-Track project milestones and escalate concerns as needed-Seek out opportunities to improve the process and/or durationA day in the lifeAs a Sr. Supply Chain Manager, you will act as the Single Threaded Leader (STL) and be the primary resource for external/central teams. You will attend relevant WBRs, MBRs, CAR and Site meetings and support with relevant content as needed. You will write white papers on each project, outlining the business case with financial justification.You will also have the opportunity to collaborate with internal AMXL teams and external central teams, maintain the living Plan of Record (POR) as the source of truth and communicate to AMXL stakeholders via Quicksight. You will actively seek out discrepancies to identify gaps in information and resolve by addressing the root cause. Up to 10% travel required. About the teamThe Long Term Planning (LTP) E2E Launch Planning team is responsible for executing the Plan of Record (POR); driving it from planning cycle to reality. Our team is End-to-End managing the AMXL Fulfillment Center (FC), Sort Center (SC) and Delivery Station (DS). This includes conducting the financial and operational assessment of launches, closures and projects, driving the Capital Allocation Request (CAR) process, and managing the construction timelines and launch schedules for the resulting deals. - 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- Knowledge of SQL at an intermediate level, including: compile queries, subqueries, aggregation/grouping, data modification, etc.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,900/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr Technical Program Manager, DBS BI

Do you want to lead radical programs involving AWS Big Data Engineering and Business Intelligence Technology? Do you want to operate within high performing innovative team that takes on challenging problems to provide best in class analytics solutions for our tech savvy engineering stakeholders?AWS Databases, Analytics, AI/ML and Gen AI Products and Services is one of the largest and fast growing business within AWS. We revolutionize data engineering and business intelligence to support data needs for the fast growing business.We are looking for a Senior Technical Program Manager who is passionate about leading programs involving state of art big data engineering, business intelligence, and software development.As a Senior Technical Program Manager, you will be leading complex programs for building big data engineering and business intelligence applications. You should have deep expertise and passion in working with complex technology landscape, business domains and customer organization. You should have excellent business acumen and communication skills to be able to work with business owners to develop and define key business questions/requirements and ability to drive values for business among conflicting priorities. You will provide guidance and support for data engineers and business intelligence engineers with industry best practices and direction. Amazon Web Services (AWS) has culture of data-driven decision-making, and demands timely, accurate, and actionable status reporting.From technology perspectives, you will have opportunities to (and will be asked to) be exposed to the modern agile cloud-based data technologies. The team is empowered to select the right technology, if necessary, based on customer needs and you will have the full set of AWS services in your toolbox.Key job responsibilities• Responsible for the end-to-end project management functions of large programs including planning, risk and issue management, trade-offs and execution. • Defining project scope, prioritization, managing sprints planning from project initiation till final launches and status reporting to stakeholders. Create, maintain and disseminate project information to stakeholders.• Effectively cooperate with customers, technical staff and leaders, business leaders and executives to define and deliver complex features.• Leading requirement gathering, design/technology selection initiatives, design reviews.• Empower technical and non-technical, internal customers to drive their own analytics and reporting (self-serve reporting).• Develop deep understanding of vast data sources and know exactly how, when, and which data to use to solve particular business problems. • Work with Product Managers, Finance, Service Engineering Teams and Sales Teams on day-to-day basis to support their new analytics requirements. • Manage numerous requests concurrently and strategically, prioritizing when necessary• Partner/collaborate across teams/roles to deliver results.• Mentor other engineers, influence positively team culture, and help grow team.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience developing and executing/delivering product and technical roadmaps- Bachelor's degree in engineering, computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Business Coach, DSP Business Coach Team, DSP Business Coach Team

Equal parts advisor and operating partner, Amazon’s team of Business Coaches assist and guide our Delivery Service Partner (DSP) business owners as they build and grow successful last mile package delivery businesses. The Senior Business Coach (BC) helps Amazon improve the quality of its last mile delivery network in Americas. Specifically, BCs support DSPs in making business decisions that enable them to build healthy, sustainable businesses. As trusted advisors, Business Coaches work alongside DSPs, supporting business planning and strategy and helping owners address business and operational challenges.What You’ll DoAs a Senior BC, you’ll oversee a portfolio of 20-40 DSP owners assigned to delivery stations across Bellevue. BCs support owners at different stages of their business. BCs coach DSPs on how to improve delivery quality and reliability and they advocate on behalf of DSPs by aggregating data and anecdotes and engaging regional operational support teams and program stakeholders to address issues impacting DSP experience in the program. You will provide support for owners by removing obstacles and improving financial, operational, and safety outcomes across the network. You’ll also collaborate with a cross-functional team of internal stakeholders including, but not limited to, station operations managers, program managers, compliance, legal, and finance. The successful Candidate will help analyze problems, action insights, deliver recommendations, and drive change both internally and externally.Senior BCs are responsible for the following key activities:- Supporting owners as they launch, ramp, and flex their businesses seasonally to meet customer demand across the network; interviewing candidates to join the DSP program- Guiding owners as they manage an array of financial and operational issues, build scalable, quality processes to deliver consistent business results, and navigate frequent program changes- Facilitating regular business reviews to discuss overall performance and new opportunities as well as to provide benchmarking data and insights.- Driving continued DSP engagement with the program including supporting local events with DSPs and regional stakeholders- Identifying DSP program and workflow inefficiencies and implementing improvements at the network level to improve the DSP owner experience.Key job responsibilities Role Responsibilities- Work both strategically and tactically.- Use expertise and business judgment to determine the right priorities, inform account management activities, and design long-term solutions- Define strategy in ambiguous environments, influence and negotiate priorities with other teams, and determine where to simplify or extend solutions for the best outcome- Handle complex issues and escalations including diving deep and knowing how and when to escalate effectively- Work collaboratively in a cross-functional environment with various stakeholders- Strong interpersonal skills and experience managing and developing relationships- Excellent verbal, written, and presentation skills, particularly in delivering constructive feedback and working through complex issues- Travel (2-3 days a week); the role is based out of our Bellevue, WA, but this individual will travel regularly to delivery stations to support the portfolio of DSPs in marketsAbout Amazon LogisticsAt Amazon Logistics (AMXL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible.Basic Qualifications - Bachelor's degree- 5+ years of work experience in account, relationship management, or retail/vendor/supplier management Preferred Qualifications - 9+ years of relevant work experience in account or relationship management, small business logistics, or retail/vendor/supplier management- MBA or other advanced graduate degree- International Coach Federation Credentialed (ACC/PCC/MCC)- Last Mile, Operations, and/or small parcel packaging experience- Experience working with or owning a small business- 5+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience- Bachelor's Degree- MBA- International Coach Federation Credentialed (ACC/PCC/MCC).- Last Mile, Operations, or small parcel packaging experience.- Experience working with or owning a small business.- Verbal, written, and presentation skills, particularly in delivering constructive feedback and working through complex issues.- Highly organized and thrive in a dynamic environment with the ability to set and adjust priorities independently.- Can handle complex problems/efforts, decisions, and escalations.- Mitigate long-term risks and finds a path forward in difficult situations.- Attention to detail.- Comfortable asking questions and collaborating with DSPs and colleagues, and the leadership to transform ideas into action.- Help develop and improve processes, leveraging data and analytics, assessing root causes, and providing insights to help DSP owners drive strong business results.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $110,200/year in our lowest geographic market up to $182,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Business Intellegence Engineer, Mechatronics and Sustainable Packaging

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to these questions and you’ll fit right in here in Mechatronics and Sustainable Packaging Integrated Systems team. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t imagine yet. We invent new improvements every day.The packaging and sustainable packaging group develops robotic material handling products that increase the safety and efficiency of our fulfillment operations. Our products are deployed across the Amazon Fulfillment Network, automating material flow to reduce operational costs, increase throughput, and enable consistent quality. Our workcells are integrated into broader solutions for storage, packaging, sortation, and transportation of items and packages.MSP is seeking a Sr. BIE to join a dynamic new data team that provides leadership for concept development, architecture, design and testing of robotics systems and industrial equipment. This is an opportunity to make your mark and shape how the team accesses, utilizes and distributes data that continues to inform critical decision making within the organization. You’ll work closely with Business Intelligence Engineers, Data Scientists, Product Managers, Systems Engineers and more. Key job responsibilities- Write expert-level SQL that extracts actionable insights from some of the world’s largest datasets- Dive deep to help drive key business decisions through data insights and improve a wide range of internal products- Own the design and development of automated solutions for recurrent reporting and in-depth analyses including learning, publishing, and managing our operational business metrics decks- Drive continuous improvement of our analytical processes by automating, scaling, and simplifying self-service support for our customers- Invent new ways to explore our data and work with Product Managers to identify opportunities and transform business problems into defined data and reporting requirements- Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modelling, warehousing and building ETL pipelines- 10+ years of SQL experience- 10+ years of professional or military experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with AWS technologies- Experience with theory and practice of information retrieval, data science, machine learning and data mining- Experience with theory and practice of design of experiments and statistical analysis of results- Experience working directly with business stakeholders to translate between data and business needs- Experience managing, analyzing and communicating results to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117,300/year in our lowest geographic market up to $202,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Comp Consultant, Step Plan, On-Step Associate Compensation

At Amazon.com, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.As a Senior Compensation Consultant, you will be responsible for supporting the compensation needs of our hourly associates on a step plan in North America. The incumbent will work directly with Operations Leadership, PXT Partners, and Finance to achieve compensation objectives and provide hands-on assistance related to all areas of compensation. Additionally. This individual will spearhead implementation of policy management and process improvement initiatives that increase customer experience for both the business and associate. As part of this team, you will be responsible for working with internal and external stakeholders to drive adoption and engagement of our compensation programs and tools at scale. This role requires deep data analytics and compensation management skills, ability to manage and deploy large program and policy changes, coordinating and driving execution, and communicating with stakeholders across levels on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The person must be flexible and action-oriented, and they must be capable of dealing with ambiguity, have strong analytical skills, and be comfortable in a fast-paced, dynamic environment. Our culture is that of a start-up, obsesses over customers and loves using data to guide decisions and prioritization. He/she will have a unique opportunity to closely partner with senior leaders and product, science, technology and operations teams across the organization driving programs that are critical to building trust with our stakeholders. This role provides an opportunity to own and drive compensation programs across operations, program management, analytics, site and process improvement.Your responsibilities will include: - Ensuring consistent and efficient execution of compensation programs and projects, delivering high-quality, scalable solutions within aggressive timelines. - Proactively identifying and mitigating risks and obstacles by collaborating closely with business partners and key tech and non-tech stakeholders. This includes effectively communicating with, and influencing, senior stakeholders across multiple parts of the organization. - Bachelor's Degree - 5+ years of experience working cross functionally with tech and non-tech teams- Analytical and quantitative skills and a track record for planning, doing and auditing work.- Ability to create dynamic tools and models to interpret and analyze data.- The ability to work independently, take on responsibility and be quick of foot in a fast-paced, change-oriented environment.- Highly detailed driven with emphasis on accuracy, coupled with the ability to see the broader picture.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,600/year in our lowest geographic market up to $201,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. HRBP, Ring, Blink, Key, Sidewalk (RBKS)

Ring, Blink, Amazon Key and Amazon Sidewalk (RBKS) operate in an exciting space of providing customers with peace of mind, utility, convenience, and connection. Since launching the first video doorbell in 2012, Ring has become the global leader in residential security, and Blink leads through low-cost easy-to-use smart security devices, with an industry leading 2-year battery life. Amazon Key provides remote and secure access to residential and commercial space, and Amazon Sidewalk is working towards providing seamless connectivity to devices beyond customers’ homes. The RBKS PXT (aka HR) team is looking for a Senior HR Business Partner to join our PXT team. This person will support multiple tech and non-tech client groups and partner with senior leaders to create and drive people and business initiatives, and cultivate identity and culture within the organization. You'll use your stellar business acumen and influencing skills to imagine, drive, and execute on the full breadth of HR domain areas across our global business.Key job responsibilities• Partner with PXT team members and business leaders to create and execute people strategy, develop senior leaders, and mitigate risks across the organization• Engage with senior leaders and specialist subject matter experts - such as Talent Management, Compensation, Talent Acquisition, etc. - to define and tackle organizational challenges• Think big about how to implement longer-term strategic initiatives like workforce planning, HR/PXT effectiveness, and career development• Work with the business to define and drive organizational health metrics, lead talent reviews, and champion ID&E initiatives• Develop and execute a life-cycle approach to HR programs such as performance management, compensation cycles, and talent management by assessing organizational performance, defining talent gaps and proposing solutions in support of business objectives• Coach and consult on organizational design and management issues, as well as challenging and/or influencing decision-making processes• Streamline and implement new processes to create speed, efficiency and agility within the organization• Develop thoughtful, integrated approaches to promote diversity and inclusion in talent attraction, development and retention• Successful candidates will have demonstrated the ability to understand business goals as well as design and implement new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company*Export Control Requirement:*Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About the teamIn this position, you will help your business leaders develop and execute HR priorities that enable business priorities and foster the employee experience. It requires strong leadership and team collaboration across global leadership teams, as well as Amazon wide projects and HR initiatives. We are looking for a seasoned professional who will partner with business leaders on strategic people initiatives, has the ability to implement and optimize HR programs and processes, as well as identify and drive appropriate solutions aligned with labor relations, HR policies, processes. We are looking for a Human Resources leader who has the ability to diagnose issues and influence long term solutions and outcomes. You must be able to collaborate across groups, influence all levels of the organization. You should be comfortable rolling up your sleeves and engaging on a hands-on basis with individuals and teams as well as operating strategically with leadership teams. You will need strong business acumen, executive coaching skills, excellent communications skills, strategic thinking, and planning/project management skills. You must be able to balance competing priorities and conflicting opinions, and facilitate the best decisions for employees and the business in an environment of ambiguity and rapid change.· Bachelor’s degree, or equivalent experience· 7+ years of experience in an HR generalist leadership role· Excellent written and verbal communication; high quality document preparation, data visualization, and facilitation skills· Strong judgment and experience coaching exec leadership and strong talent assessment skills• Master's Degree in Human Resources Management or related field preferred· 5+ years’ experience working as a business partner, and driving organizational change initiatives and developing talent management plans for global organization teams• HR experience in high-tech or supply chain industries• Experience partnering with business leaders as an influential and credible senior HR leader• Demonstrated achievements in coaching, influencing and problem solving• Proven ability to diagnose issues, drawing on both professional experience and strategic thinking skills, and drive appropriate solutions with self-initiative.• Not hindered by ambiguity or competing priorities. This means you are not only able to develop and drive initiatives, but can also roll up your sleeves, dig in, and get the job done• Strong analytical skills, including the understanding of metrics to support plans and monitor performance• Excellent written and verbal communication to prepare high quality documents, as well as present and facilitate group meetings and events• Exceptional listening skills and ability to relate to, influence, and coach employees of all levels in the organization• Experience coaching senior leaders and managers• Strong talent assessment skills• Project management skills; ability to lead projects, gain buy-in and drive to execution and achievement of the right results• Self-starter, able to work both independently as well as an active member of both business and HR teams• Experience partnering with executive business leaders in highly complex and dynamic business settings• Experience with MS Office Suite, particularly in Excel (ability to create pivot tables, use Vlookup and other formulas)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117,000/year in our lowest geographic market up to $193,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Human Resources Business Partner, Tech People eXperience and Technology (PXT)

Amazon looks for individuals who can think strategically as well as roll up their sleeves and dive deep into practical application. This role will require the ability to establish HR priorities and operating mechanisms to drive change. You must be able to interface with leaders at all levels through excellent communication skills, data driven analytical thinking and ability to perform in a fast paced, rigorous and ambiguous environment.This role will be both hands on and strategic providing human resource leadership in the development and implementation of HR strategies that foster growth, innovation and organizational effectiveness. The individual in this role must first understand the business priorities and translate them into an HR plan that supports the business. The HRBP will assess capability and needs in the areas of leadership & management development, career development, performance management, employee relations, compensation and talent acquisition, and drive appropriate solutions in these areas. You will partner with your business clients to help find, grow and keep the Earth's best talent. More specifically, you will partner with Directors to develop, implement and evolve HR strategies to support the agendas of the business in areas such as performance management, org effectiveness, talent development and organization design. Whether coaching your clients on leading their teams, navigating and resolving employee relations issues or developing innovative solutions and programs to deliver results for our business, you will be the champion of Amazon's culture and values, partnering with your clients to help them build customer obsessed teams. We are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USARole must sit in Bellevue, WAKey job responsibilities- Partner with senior management to champion organizational and people focused initiatives in order to achieve strategic business initiatives and deliver results- Partner with business on organizational design, talent management, succession planning, and organizational health- Review and analyze business unit data to identify trends and recommend solutions to improve performance, retention, and employee experience- Provide management coaching to build leadership capabilities to address and resolve employee issues- Plan, manage and provide continuous improvement to all aspects of HR processes including creating mechanisms and owning projects to address organizational opportunities- Provide ongoing support to the leadership team on human resources related matters, policies and procedures- 7+ years of experience in an HR leadership role with broad knowledge and experience in human resources management- Bachelor's degree in Human Resources or related field- Demonstrated record of success in improving organizational performance and navigating leaders through organizational changes in a fast paced environment- Proven ability to relate to, influence, and coach employees at all levels in the organization- Proven ability to diagnose problems, identify appropriate solutions, and drive successful resolutions, by using experience, critical thinking and data.- Ability to balance autonomy with teamwork- Effective communication skills - written, verbal and listening, with our without aid - MBA or Master’s Degree in Human Resources- 2+ years experience working with software development, science and/or other high-tech organizations- Strong Project/Program Management Skills- Experience managing cross-functional projects and initiativesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117,000/year in our lowest geographic market up to $193,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Investigation Specialist, Seller Fulfillment Services

We are a small/start-up team within SFS (Seller Fulfillment Services) with a charter of increasing selection across various Amazon marketplaces. We are focused on innovative ways to extend current fulfillment capabilities for sellers. As a specialist on the SFS team, you will be responsible for ensuring a world class Seller experience in one of Amazon’s fastest growing and highest impact initiatives. As the program expands to new marketplaces, you will be ensure that Sellers worldwide receive the same high level of support that allows them to grow their businesses without friction. By focusing on auditing/ reviewing, designing and implementing operational improvements for Sellers, you will ensure that SFS is delivering the flawless experience Amazon customers have come to expect. And knowing that the best Buyer experience starts with excellent Seller performance, you will work closely with Customer Service to gather feedback on Buyer pain-points that can be resolved through Seller experience improvements. In addition to driving all key Seller operational initiatives from end to end, you will work closely with many teams, including the MFN shipping programs (Premium Shipping, Guaranteed Delivery, and Same Day Delivery) and seller tools (Amazon Buy Shipping and Ship by Region) business teams that shape a Seller’s experience. Key job responsibilitiesThis role will primarily own Seller Contact handling and support. Results & Accountability: • Strong commitment towards goals and outcomes and to ensure Customer Experience metrics are maintained • Interprets metrics, diagnoses underlying issues, and recommends solutions to fix root cause • Drive a Zero Defect culture by managing controllable root-cause defects and ensure implementation of controls and minimize losses Continuous Improvement: • Build and document the SOP specific to the investigation and quality assurance processes, and work to deploy globally • Develop and/or influences new ideas/approaches • Establish procedures, plans and practices which promote the adoption of appropriate solutions and sustainability of desired results in complex operational environments Communication: • Provide updates during weekly meetings to review metrics, misses and actions taken A day in the life• Audit selected cases to review seller contact reasons and their experience• Communicate findings to the wider audience such as program/ business teams • Work/ implement operational improvement coming from audits conducted• Support queue management wherever required • Support Case management/ contact handling • A completed Bachelor’s Degree from an accredited university or 2+ years Amazon experience• Experience with performance metrics and process improvement (how, when, who)• Strong oral and written communication skills to create relationships with carriers and sellers. • Ability to think clearly and analyze quantitatively using multiple systems• Ability to multitask and manage multiple projects - work prioritization, planning and task delegation• Ability to effectively work with a variety of organizations, management levels, cultures, and personalities• Experience communicating with technical and non-technical stakeholders across multiple teams.• Proven track record of taking ownership and driving results• Passion for customers (both sellers and buyers)• Exceptional interpersonal and communication (both written and verbal) skill• Innovative and self-directed• Excellent problem-solving skills• Ability to write SQL queries and drive data analysis independently• BS or Master's degree in Business• 3+ years of relevant work experience in Internet-related program or project managementAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $35,000/year in our lowest geographic market up to $70,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Learning Exp Designer, Workplace Health & Safety

Amazon is looking for a Learning Experience Designer to join the Workplace Health and Safety (WHS) Team. We’re not an average company and this is definitely not your average position. We’ll give you the opportunity to make a difference in safety capability building across the globe. Are you an extraordinary communicator who can translate complex information into clear, concise and appealing content? Amazon’s WHS team is looking for an experienced, self-motivated design manager who thrives in a fast-paced environment and has a background in instructional design and training development. An ideal candidate is skilled at developing creative, modern, engaging and effective training solutions that help associates, safety professionals, managers, engineers, and maintenance technicians build capabilities in a fast moving and diverse business. You must also be an effective communicator and efficient program manager with the ability to handle multiple, competing priorities and coordinate work across teams.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Key job responsibilities• Work backwards with business and program teams to maximize leaner experience (LX), over end-to-end of Analysis-Design-Development-Implement-Evaluation (ADDIE) cycle.• Develop, innovate, and own Learning Experience Design (LXD) strategy and roadmap to continuously raise the bar on the learner experience• Measure learning impact and continuously up-level program qualities• Monitor industry trends and apply best practices from outside and internal Amazon L&D communities.• Collaborate with subject matter experts (SMEs) and stakeholders to understand training needs• Evaluate existing training to identify opportunities to maximize the effectiveness of learning, through re-design• Scope, design, and develop training that is both engaging and informative• Managing content source files in shared libraries • Managing course content and training session scheduling within our Learning Management System• Maintaining and monitoring all course content, assessments, and reporting data within the learning management system• Supporting continual process improvement to ensure we are building high-quality, scalable programs for our audiences• Leveraging technology to improve learners’ access to knowledge and provide just-in-time learning• Participating in a community of learning professionals to share best practices and identify emerging learning needsA day in the lifeAn ideal candidate is skilled at developing creative, modern, engaging and effective training solutions that help associates, safety professionals, managers, engineers, and maintenance technicians build capabilities in a fast moving and diverse business. You must also be an effective communicator and efficient program manager with the ability to handle multiple, competing priorities and coordinate work across teams.The ideal candidate will have superb writing skills paired with the ability to create visually appealing training. They will have demonstrated project management experience and the organizational discipline to track and manage instructional design work for several complex projects simultaneously, while creating and improving blended learning solutions that fit our peculiar Amazon culture. You will use your expertise in learning theory, instructional technologies, and human performance to build learning materials that enhance the safety knowledge of Amazonians, specific to business and operational needs.The Learning Experience Designer will be a creative and passionate stakeholder advocate, with proven analytical capabilities and learning design skills, demonstrate extreme attention to detail, and the ability to effectively prioritize and multi-task. The ideal candidate will be a self-starter with an entrepreneurial spirit, possess a high level of flexibility, commitment, and the ability to tackle ambiguous obstacles. - A minimum of a BS/BA degree + 5 years of experience in any of the following disciplines: Education Technology, Instructional Design/Technology, Adult Education, Visual Communications, or equivalent studies is required- 5+ years' work experience of direct people management.- Proficient in Articulate Storyline and Articulate Rise- Proficient in Camtasia, Adobe Premiere, or a similar application- Proficient in Microsoft Office applications: Word, Excel, PowerPoint, Visio, etc.- Proficient in video editing and audio editing- A MS/MA degree + 3 years of experience in any of the following disciplines: Education Technology, Instructional Design/Technology, Adult Education, Visual Communications, or equivalent studies is required- Experience working in a complex, multi-national organization, and producing content in multiple languages- Experience maintaining courses within a Learning Management System- Experience troubleshooting and repairing functionality of courses- Proficiency in the following instructional design methodologies: ADDIE (Analyze, Design, Develop, Implement, and Evaluate) Model, SAM (Successive Approximation Model) Model, and Performance Support- Experience measuring effectiveness of training programs to ensure they meet the goals of the project- Strong project management and boundary-setting skills that ensure timely turnaround of deliverablesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $210,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Manager, Risk DOT, Transportation Risk & Compliance

Amazon’s Transportation Risk and Compliance (TRC) protects Amazon’s transportation businesses by implementing scalable risk management solutions that enable business growth. TRC is looking for a Sr. Manager, Risk to drive Amazon's Department of Transportation (DOT) Program. The ideal candidate will be an entrepreneurial, innovative leader who can deliver best-in-class regulatory compliance programs. This individual can digest regulatory requirements, set a vision, drive alignment with cross-functional leaders, and develop team members to bring the vision to light. In executing this role, you will partner with several internal departments serving all of Amazon's transportation fleets (e.g. Amazon Air, Middle Mile, Last Mile, etc.) and external regulators and agencies. You will have a key role in guiding business policies, operating models, goals, priorities and technology solutions. You will maintain the company’s corporate license and oversee the operation of drug and alcohol testing and driver qualification for regulated drivers on that license. You will be the lead point of contact for the company to regulators and hold accountability for responses to inquiries. In doing so, you will employ subject matter expertise, strong judgement, calculated risk-taking, data-backed analysis, and bench-marking from industry experts. You will be at the cutting edge of legislative developments, and look around corners for potential opportunities or obstacles relevant to Amazon's fleets. You will analyze gaps in the company's infrastructure and propose solutions. As a regulatory leader, you will set a high bar across the team for regulatory accuracy, and show bias for action in developing creative solutions to improve Amazon's compliance. As a team leader, you will foster an inclusive environment and help grow the careers of the risk managers in your team. Key job responsibilities• Work cross-functionally with internal (e.g. business, compliance, public policy, legal) and external partners (e.g. regulatory agencies, outside counsel) to understand the regulatory risks and developments applicable to Amazon’s transportation fleets. • Develop and maintain subject matter expertise on applicable DOT regulations, e.g. FMCSA, FAA, etc. • Manage decision-making with a data driven approach; design and monitor important KPIs and compliance metrics • Design the DOT strategy for the organization, generate a clear vision for the team and effectively deliver for customers against it • Utilize strong judgement in prioritizing and balancing risk management concerns with corporate and organizational needs • Exhibit leadership and develop team members to meet a high bar and succeed in their career goals - Bachelor’s degree - 10+ years experience interpreting and applying legislation and policy - 5+ years responding to or working closely with regulators - 5+ years managing cross-functional teams - Experience in Department of Transportation compliance - Experience working cross-functionally with internal teams (e.g. business, public policy) and external associations - Strong writing, communication and project management skills - An ability to design and interpret meaningful KPIs and metrics - Experience in Department of Transportation compliance - Working knowledge of emerging technology in the vehicle, air and transportation industries Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $142,700/year in our lowest geographic market up to $236,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Marketing Manager, WHS, Workplace Health and Safety Engagement

At Amazon, we strive to be the global benchmark for safety excellence. To support this vision, Workplace Health and Safety (WHS) is looking for a Content and Brand Manager. This role will sit within the Safety Engagement team and lead the development and implementation of safety content and marketing strategies that drive a cohesive safety narrative and experience for our safety professionals, operations employees, and partners. This role will sit within the WHS Field Content and Campaigns team and lead the development and implementation of safety content and campaign strategies that effectively engage and drive a cohesive safety experience for our safety professionals, operations employees, and partners. This role will define campaign objectives that support the overall business strategy and engage core audiences, and then lead the development and implementation of experiences and materials to meet those objectives. This role can be based in Bellevue, WA., or Nashville, TN.The ideal candidate must be a skilled marketing or communications strategist and writer with exceptional judgement and interpersonal skills. They have the ability to take ownership while earning trust as they consult closely with business and partner teams to develop and execute creative internal marketing strategies that advance a cohesive safety experience. They are known for being organized and process-driven, and can juggle competing priorities. They must enjoy a fast-paced, deadline-oriented environment that encourages creative thinking, building of efficiencies, diving deep, and experimentation. Ultimately, they are a relentless advocate for employees and partners and insist on the highest standards. They should have a background building and executing strategies, project management, and content creation. They are a curious lifelong learner who leans into disrupting the status quo to create memorable content that drives positive behaviors.Key job responsibilities• Develop and execute safety focused internal marketing strategies and promotional materials for key WHS programs • Lead WHS content creation, developing and implementing materials aligned with broader strategies and plans • Publish recurring content to operations through partnerships with other internal teams • Serve as a trusted advisor for the WHS leadership team • Establish a regular cadence of relevant, easily accessible content through various channels• Create and establish goal frameworks, invent and simplify processes through tools, and drive continuous improvement through automation • Measure, report, and adjust activities based on outcomes based on internal and external measures• Bring big ideas to the table, obtain buy-in, and implement ideas at scale • Work across a wide range of senior leaders, internal stakeholders, and legal, HR, and PR partners to gain alignment on implementation and tactical execution A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! - 6+ years of professional non-internship marketing experience- 7+ years of developing and managing acquisition marketing or channel programs experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages- Bachelor's degree or Masters degree in related field such as journalism, marketing, or communications- Experience driving direction and alignment with large cross-functional teams and agency partners- Experience designing and executing joint marketing plans with strategic alliance partners with global footprintAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Marketing Technology Manager, Amazon Flex

The Amazon Flex team is seeking an experienced Senior Marketing Technology (MarTech) Manager to lead the strategy, execution, and optimization of our marketing automation efforts. This role will serve as the primary Marketo Administrator, managing all aspects of our Marketo instance to drive efficient and effective marketing processes and enhance campaign performance. You will work closely with cross-functional teams and global stakeholders across the organization, including marketing, BI, engineering, and senior leadership.Key job responsibilities• Serve as the primary administrator for the Marketo platform, responsible for the configuration, maintenance, and ongoing support of the system.• Ensure data hygiene, and lifecycle management within Marketo to improve data quality • Support global marketing stakeholders in planning and executing email campaigns, landing pages, forms, and other automated workflows within Marketo.• Support set up, testing, and deployment of marketing campaigns with an eye for segmentation, personalization, and A/B testing to maximize effectiveness.• Track, measure, and analyze performance metrics for marketing automation efforts and recommend data-driven improvements.• Generate actionable insights through data analysis to inform strategic decisions and drive growth.• Manage integrations with CRM, web analytics, and other MarTech platforms to streamline workflows and enhance campaign tracking.• Stay updated with industry trends and Marketo product releases to apply new features and best practices.• Act as the go-to expert for Marketo, providing training and support to other marketing team members as needed.• Document processes, create user guides, and maintain best practices to ensure consistency in how Marketo is used across the team.• Ensure compliance with data privacy regulations (e.g., GDPR, CCPA) and manage opt-in preferences within Marketo.About the teamAt Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how to coordinate the delivery of their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new logistics products and services significantly complimented by entrepreneurs like Amazon Delivery Service Partners and Amazon Flex. Amazon Flex crowdsources independent contractors – called Delivery Partners – to coordinate deliveries to our customers. - Bachelor's degree in Business, Marketing, Computer Science or equivalent work experience.- 6+ years of technology-driven marketing automation and/or operations experience, preferably with a strong focus on Marketo administration.- Demonstrated proficiency with Salesforce CRM (or other) and integrations with Marketo- Proficiency in Marketo platform administration, integration, and data management- Marketo Certified Expert preferred.- Strong analytical skills with the ability to interpret data and make actionable recommendations.- Excellent project management skills, with the ability to prioritize and manage multiple projects.- Familiarity with data privacy regulations and best practices for marketing compliance.- Strong foundational understanding of application development concepts and technologies- Experience building and using web services and Marketo webhooks- Knowledge or basic experience of database, working with enterprise data warehouse (Teradata, Big Data), Experience with SQL ETL scripting, SOAP/REST interfaces, stored procedures- Experience handling and supporting integration between automated marketing platforms and other 3rd party applications.- Functional understanding of the campaign management process, attribution, measurement, and marketing funnel management.- Ability to learn and interface with multiple technology domain partners, including vendor teams and internal groups- Experience with Adobe Analytics and Target is a plusAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Mgr, Strategy & Planning, WW Hub Delivery

At Amazon, we are working to be the most Customer-centric company on earth. A customer experience that we are constantly looking to take to a new level is how we fulfill and deliver customers' orders. We are doing so by building a world class last mile operation capable of exceeding the expectations of our customers by ensuring that their orders are delivered as quickly, accurately, and cost effectively as possible.The Hub Delivery product allows local small businesses to partner with Amazon to provide flexible and cost-effective delivery service to delight customers globally. This is an emerging Amazon Logistics (AMZL) delivery channel, and is on an exponential growth trajectory globally.The Sr Mgr, Strategy & Planning will work in a fast-paced, dynamic environment and communicate business conditions and decisions effectively with stakeholders across multiple groups and levels. In this role, a Sr. Manager will seek out problems, dive deep into data, earn trust of partner teams, and deliver results that can have a large scale influence. This role is a blend of long term strategic planning, that requires quick decision-making, with incomplete data, while also thinking big and influencing the long term direction of the network. The end goal of this role is to answer the question of how we can expand Hub Delivery to our customers in a safer, faster, more efficient, and more cost-effective manner.Key job responsibilities- Lead long-term, and Mid-term network planning and process standardization.- Define the best Network Topology solution by leveraging on optimization tool sets to find answers for critical strategic questions such as how many facilities to build, what kinds they should be, where to put them, how to expect them to operate in the larger context of AMZL, and how to connect them in our transportation system.- Actively work to remove bottlenecks. Create scalable mechanisms and best practices. Use network planning knowledge to influence future tools and features enhancement.- Communicate and drive long term initiatives. Proactively identify gaps and opportunities. Manage various planning cycles (3YF/OP1/OP2) timelines and deliverables.- Lead projects for cross-functional teams focused on the delivery of new features and tools service that meet cost optimization and delivery experience maximization goals.- Proactively identify gaps and opportunities in the process/solution by performing continuous benchmarking with developed countries network.- Drive clear, precise, and regular communication with stakeholders to include ongoing project/program status via monthly and quarterly planning reviews.- 7+ years of team management experience- 5+ years of supply chain experience- Experience implementing repeatable processes and driving automation or standardizationAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $141,400/year in our lowest geographic market up to $233,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Privacy Engineer - Incident Response, Devices & Services Trust & Privacy (DSTP)

Devices and Services Trust and Privacy (DSTP) is responsible for maintaining and raising the trust bar for Amazon customers across a diverse set of 30+ Devices and Services (D&S). DSTP offers horizontal services for builders to ensure trust, privacy, and accessibility is built into our products and services. We build customer-facing capabilities that provides customers with control and transparency and reducing privacy risk, while enabling partner teams to innovate with appropriate guardrails for content moderation, privacy, accessibility, and trust.The DSTP team is seeking an experienced privacy and security engineering leader to join the Privacy Risk & Incident Management team. In this role, you will be expected to identify and prioritize privacy and trust risks across D&S drive tracking, treatment, and reporting of these risks; and hold owners accountable for implementing solutions in appropriate time frames to mitigate risks. You will partner closely with our builders, legal, PR, marketing, security, and product, engineering, policy, and ops teams across DSTP to ensure a cohesive and comprehensive privacy incident response strategy for our devices and services.We are looking for a leader that's highly passionate about privacy and security and raising the Incident Response bar. Ideally you have a track record of delivering high-quality technology solutions and services in a hyper-growth environment where priorities shift quickly. You should know how to prioritize, communicate clearly and compellingly, and understand how to drive a high level of focus and excellence with a strong team. Devices & Services in general, and Privacy Incident Response in particular, operates at very large scale and demands high standards, so a passion and discipline around security/privacy and delivery is critical. A high level of ownership and accountability is a must.Key job responsibilities* Provide strategic leadership and direction for the privacy incident response engineering team to ensure effective and timely detection, response, and mitigation of privacy and trust incidents.* Own and support the design, development, implementation, and maintenance of DSTS’ privacy incident response infrastructure, tools, and processes.* Assess privacy risks, establish mitigation strategies, and work with our builders, stakeholders, partners, and peer teams to develop technical roadmaps for incident response capabilities.* Define Kingpin goals, provide coaching, and foster a culture of innovation and collaboration.* Drive creation of mechanisms from a security, privacy, quality, and speed perspective that enable DSTP to scale.A day in the lifeThis is an inherently cross-functional and organization-spanning role, where you will work with lawyers, business leaders, and engineers to identify problems, understand constraints and tradeoffs, and drive buy-in for technical solutions which integrate with, and improve, existing processes. You will pragmatically balance the need for short-term fixes with a long-term vision. You will write documents which clearly document the reasoning behind decisions, and raise the bar for your team around structured decision-making. You will dive deep to discover root causes and patterns, in order to propose new systems and tools. You will earn trust across the Devices & Services organization in order to drive operational and engineering excellence.About the teamTrust Fundamentals (TrustFun), which is a part of DSTP, is a “horizontal” organization responsible for building technologies, programs, and services at Amazon scale that instill and grow customer trust, create mechanisms to confidently attain existing and ever-evolving regulatory objectives, and ensure the efficiency and effectiveness of our business partners and stakeholders to meet their trust obligations without disruption — in that order of priority. The scope of our organization is any solution, privacy policy and promise that is intended to be uniformly adopted and used across all D&S organizations, i.e., creating a fundamental trust platform that supports all of D&S. Our team is dedicated to supporting new members. We have a broad mix of job families, experience levels and tenures, and are building an environment that celebrates subject matter expertise, collaboration, knowledge sharing, and mentorship.- Bachelor's degree- CCSP (Certified Cloud Security Professional) or CEH (Certified Ethical Hacker) or CFR (CyberSec First Responder) or Cloud+ or CySA+ (CompTIA Cybersecurity Analyst) or GCED (GIAC Certified Enterprise Defender) or GICSP (Global Industrial Cyber Security Professional) or PenTest+- 7+ years experience with high volume workflow processes, procedures, and managing the status of privacy and security incidents and risks through regular updates.- Proven ability to drive incidents to conclusion, based on SLA and severity ratings.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $143,300/year in our lowest geographic market up to $247,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Product Manager - Tech, Grocery Robotics and Automation Systems

At Amazon, we are constantly working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon's Grocery Robotics and Automation Systems team is seeking a proven technology product management leader (Sr. PMT) to lead the our Machine Reliability Experience (MRX) and Launch Readiness Experience (LRX) software program. The MRX and LRX are crucial to our success at Grocery Robotics and Automation Systems as we prepare to scale our automation solutions across the Amazon Grocery Fulfilment Network. The Sr. PMT will partner with business and engineering teams across Amazon to identify opportunities to reduce our deployment time to market and reduce our unplanned time post-launch. Leveraging these opportunities, the role owns developing the roadmap of innovation that aims to build a comprehensive software suite through the entire deployment and launch journey, while guiding the evolution of our technical architecture to turn the headwinds of today into the core capabilities of tomorrow. Key job responsibilitiesAs the Sr. PMT, your responsibilities will include:• Drive feature launches including working with business development, marketing, leadership, customer support, engineering, UX, operations, solution architects, and other product management team members• Own and define the feature design and technology approach, managing tradeoffs and dependencies with key stakeholders• Understand market trends and build business cases for new product opportunities.• Dive deep into customer feedback to represent the voice of the customer to the engineering team and other stakeholders• Ability to establish and monitor business metrics to drive the team’s progress toward goals• Review with stakeholders status, progress and results of projects• Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.• Maintain a feature backlog. Make requirements trade-offs for short-term and long termAbout the teamThe Grocery Automation and Robotics Systems Team innovates, designs, develops, and integrate automation solutions to reduce cost and time to serve, while improving customer and employee experience for our Grocery operations. Our road map focuses on systematically improving every aspect of the Amazon’s Grocery operations from: associate experience, safety, costs, storage, throughput capacity, speed, flexibility, scalability, sustainability, operational performance and reliability. Our team members possess deep design experience and innovation skill-sets in these technical areas. We work closely with internal partner teams in all geographies to align priorities, eliminate duplication or waste. Our solutions are extremely cost effective, driving Customer value and experience. The team provides oversight and approvals for project technical feasibility, design and realization.- Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- 5+ years of end to end product delivery experience- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- 7+ years of technical product or program management experience- Experience in building and driving adoption of new tools- MBAAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.