Bellevue

Are you a visionary personality looking for an opportunity to think big and deliver results? Can you work on developing a holistic long-term Transportation Network strategy that will optimally flow millions of items from thousands of vendors to tens of millions of customers? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our Customer, and working backwards? Do you want to be part of a newly formed and growing organization that is designing and launching new business models across the world? If so, Amazon Extra Large (AMXL) is looking for you. AMXL is a single-threaded organization that owns the end-to-end Customer experience for heavy and bulky products. AMXL consolidates supply chain, tech, FC operations, transportation, delivery stations, and last mile delivery. We also provide special handling services such as Room of Choice delivery, Haul-Away and Installation/Assembly for select items. AMXL currently has operations in NA & EU, with plans to expand to more countries this year.Middle Mile Design and Planning team within AMXL Supply Chain is looking for a leader to lead analysis and execution around transportation network design. As a Sr. Supply Chain Manager, this role requires deep diving overall volume flow between FC, SC and DS, partnering with cross-functional teams to action specific drivers while maintaining or improving customer experience and transportation cost. The candidate will lead programs from the idea inception to implementation while managing multiple, competing projects, and effectively prioritizing them.Key job responsibilities- Lead the Middle Mile Network Design and execution for a large program that has a significant impact on the overall business.- Analyze transportation data, network flows, and operational metrics to identify opportunities for improving efficiency, reducing costs, and enhancing performance.- Develop network modeling and simulation capabilities to evaluate the impact of changes to transportation lanes, modes, and routes.- Drive alignment with multiple stakeholders and partner teams to ensure seamless execution and successful delivery of the business objectives.- Work across the NA organization in a cross-functional environment with the forecasting teams, Fulfillment Centers, Sort Centers, Delivery Stations and Technology teams.- Develop a standard planning process mechanism, delivers a robust operational plan, clearly documents assumptions and initiatives that need to be executed to meet the plan.- Create a feedback loop to improve the processes, sets achievable plans by partnering with cross functional teams and leads major network initiatives from design till implementation by collaborating with stakeholders: Peak, Prime Week, Regional optimizations, integrating specific network programs as needed.- Monitor quality of the network initiatives implementation, monitors progress of initiatives and makes changes to the plan to reflect in the latest quarterly guidance.- Foster communication channels and collaboration with the different Supply Chain execution and Long-Term Planning teams.- Pull and report data from numerous databases (using Excel, SQL and/or other data management systems).- Continuously seek WW AMXL collaboration & standardization of planning cadences/processes across geographies.- Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.About the teamThe NA Supply Chain team is responsible for the end-to-end supply chain for AMXL, from initial inventory planning and placement, through fulfillment, middle mile, last mile delivery to the end customer, and back again through customer and vendor returns. Our mission is to set the benchmark not only for a world-class heavy/bulky supply chain, but supply chains in general, delivering best-in-class customer experience, speed and cost.- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,900/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon’s Global Supply Chain (GSC) team is looking for an experienced Sr. Supply Chain Manager to join our Supply Chain Innovation team. The position will shape the strategies and applications of innovative supply chain concepts that enable seamless flow of packages into Amazon's inbound network. This is a high impact role with an opportunity to influence one of the most high visibility and impactful areas of Amazon's supply chain.The Senior Supply Chain Manager will be responsible for managing the strategy and network design of the inbound network. The Senior Supply Chain Manager will own the collective strategy for inbound architecture of inventory flows from seller/vendor to the storage bin. In this role, regular communication and collaboration with stakeholders and leaders across product, capacity planning, finance, science, and tech teams will be critical. The role requires an understanding of volume and operations planning, and awareness of policy and process changes happening in the broader supply chain ecosystem. The role also holds significant responsibility with owning and presenting major planning cycle documents for the entire inbound customer fulfillment organization. The ideal candidate is someone who is highly analytical, collaborative, thrives within ambiguity, and a self-starter.Key job responsibilities- Own and influence impactful, strategic initiatives and programs for the entire inbound supply chain. - Take ownership of strategic planning cycles; develop mechanisms to engage partner teams and compose the strategic narrative for leadership reviews.- Form cross-functional teams across Capacity Planning, SCOT, Science, Finance, and Tech to plan and execute complex new initiatives.- Understand various businesses' supply chain strategies and explore new technologies or best practices to bring into the inbound network.- Continuously evaluate and improve aspects of network performance; identify inefficiencies and deviations from strategy, analyze trade-offs, recommend solves, and influence partner teams to execute.- Form strong relationships with partner teams to understand changing requirements and prioritize tasks to meet their needs.About the teamSupply Chain Innovation (SCI) identify, evaluate, and lead Inbound Supply Chain initiatives, and scale them to improve end to end cost, speed, and network resiliency. For initiatives with high impact and broad scope with no clear line of ownership, we provide leadership to develop, trial, and scale solutions to full network implementationAbout the teamSupply Chain Innovation (SCI) identify, evaluate, and lead Inbound Supply Chain initiatives, and scale them to improve end to end cost, speed, and network resiliency. For initiatives with high impact and broad scope with no clear line of ownership, we provide leadership to develop, trial, and scale solutions to full network implementation- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- Experience in complex problem solving, and working in a tight schedule environment- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.- Master's degree in supply chain, business, engineering, finance or related technical or quantitative field- Experience working cross functionally with tech and non-tech teams- Knowledge of SQL at an intermediate level, including: compile queries, subqueries, aggregation/grouping, data modification, etc.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,900/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon is looking for a Senior Technical Program Manager who can combine strategic vision with collaborative and analytical skills to build the Last Mile Fleet In Life Services data structure. In this role you will contribute as part of the Strategic Programs team to help deliver fleet services faster, more reliably, and at a lower cost while ensuring a long-term vision. You would be a great fit for this role if you enjoy and excel at:- Thinking Strategically and develop 3-year plans across different organizations.- Autonomously coming up with and quickly implementing innovative and disruptive ideas- Continuously learning new skills and knowledge areas to grow, develop, and better serve our customers.- Influencing a broad set of stakeholders and working with diverse 3P vendors.- Solving analytical problems and drawing conclusions from large complex data setsKey job responsibilities- Leading cross-functional teams of business and technical leaders to deliver impactful results at Amazon speed.- Study, learn, and diagnose In Life Services operational processes, identify improvement opportunities, prescribe improvement strategies and guide the improvement effort.- Recommending and implementing changes to 3P systems design, data structure and reporting standards.- Project and Change management from conception to completion.- Writing clear documents, and leading project meetings with Sr. Management.- Ensure products are working in all the aspects (data accuracy, automation, features).- Be the voice of the customer and articulate their needs.- Evaluate new features from the technical point of view to understand the impact in development required.- Work with project managers on development, launch process, beta product, acceptance criteria.- Influence the strategic direction (business and technology) and analytics org priorities.- Establish/simplify processes to ensure product meets customer needs and audit mechanisms.- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- 5+ years of software development experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

We are seeking an experienced Sr. Technical Infrastructure Program Manager (Sr. TIPM) – Hydrogen & Microgrid Asset Manager to lead the development and execution of a comprehensive operations and maintenance (O&M) program for hydrogen-powered industrial trucks (PIT), stationary hydrogen power systems, and microgrid assets. This role will spearhead the creation of a best-in-class asset management framework that seamlessly integrates with our Reliability Maintenance Engineering (RME) processes and tools.Key job responsibilities• Program Development and Oversight:o Design, launch, and manage a comprehensive O&M program for hydrogen PIT, stationary hydrogen systems, battery energy storage systems (BESS), and natural gas generation systems. This program should include regular inspections, preventive maintenance, and repair procedures.o Establish a framework for asset tracking, maintenance scheduling, and life-cycle management consistent with RME processes and standard tools. Create a flexible program structure that can easily incorporate new asset types and adapt to growing operational requirementso Manage small to medium sized retrofit programs that improve asset performance or enable future integration of hydrogen or various onsite generation technologies. o Support commissioning and pre-startup safety reviews of onsite co-generation systems. • Asset Management:o Develop systems for tracking and logging maintenance schedules, performance metrics, and repair histories for all assets.o Work closely with on-site teams and supply-partners to create and maintain an accurate inventory of all physical assets, including equipment and facilities.o Utilize predictive analytics and machine learning algorithms (where necessary) to analyze asset data, optimize performance, and identify opportunities for efficiency improvements.• Stakeholder Collaboration:o Act as the liaison between internal teams, RME leadership, and external supply partners , to integrate existing tools and methodologies into the program.o Provide regular program updates and insights to stakeholders, ensuring alignment with organizational goals.• Scalability and Innovation:o Expand the O&M program across all geographies ensuring consistency to Amazon standards and local regulations.o Identify and implement innovative approaches to continually improve the reliability and efficiency of hydrogen-powered systems and battery energy storage systems.• Performance Monitoring:o Define baselines, metrics for performance management, and track key performance indicators (KPIs) to measure the success of the O&M program against the baselines.o Use insights from program data to inform decisions, identify trends, and implement improvements.• Travel:o Travel up to 60% of the timeA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! • Bachelor’s degree in Chemical Engineering, Mechanical Engineering, Energy Management, Operations Management, or a related field.• 3+ years maintaining and operating facilities that utilize highly hazardous chemicals and/or experience with natural gas generation systems. • 10+ years of experience in managing O&M programs, asset management, or hydrogen-based systems.• Strong knowledge of preventative and predictive maintenance methodologies.• Demonstrated success in managing large-scale, technical programs across multiple sites or asset types.• Excellent communication and stakeholder management skills.• Bachelor’s degree in Chemical Engineering, Mechanical Engineering, Energy Management, Operations Management, or a related field.• 3+ years maintaining and operating facilities that utilize highly hazardous chemicals and/or experience with natural gas generation systems. • 10+ years of experience in managing O&M programs, asset management, or hydrogen-based systems.• Strong knowledge of preventative and predictive maintenance methodologies.• Demonstrated success in managing large-scale, technical programs across multiple sites or asset types.• Excellent communication and stakeholder management skills.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,800/year in our lowest geographic market up to $231,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Artificial General Intelligence (AGI) team is looking for a seasoned L6 TPM to play a pivotal role in the development of industry-leading multi-modal and multi-lingual large language models (LLM). You will lead critical business initiatives to enable critical technical capabilities for AGI large model training, making direct impact to the business. Your groundbreaking work will directly impact our customers' lives through game-changing products and services powered by your Generative AI breakthroughs! Get ready to dive into Amazon's vast and diverse data sources and harness the immense power of our large-scale computing resources to turbocharge the development of multi-modal Large Language Models (LLMs) and other awe-inspiring Generative Artificial Intelligence (Gen AI) applications. Your expertise and insights will be invaluable in defining data strategies, enrichment processes, model optimizations, and evaluation methods that will set new standards in the industry! So, if you're passionate about pushing the limits of AI, thrive in a fast-paced and innovative environment, and are ready to make a lasting impact on the world, this is your chance! Join us on this exhilarating adventure and let's revolutionize AGI together!As a Sr. TPM with the AGI team, you will be responsible for leading the technical strategy and development of novel algorithms and modeling techniques to advance the state of the art of large model training using hardware like AWS Trainium. Your work will directly impact our customers in the form of products and services that make use of Generative AI innovations. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate development with multi-modal Large Language Models (LLMs) and other Generative Artificial Intelligence (Gen AI) applications. As a key player in our team, you'll have a significant influence on our overall strategy, shaping the future direction of AGI at Amazon. You'll be the driving force behind our system architecture and the champion of best practices that will ensure an unparalleled infrastructure of the highest quality. Work in an Agile/Scrum environment to move fast and deliver high quality software.Key job responsibilities• Ability to quickly learn cutting-edge technologies and algorithms in the field of Generative AI to participate in our journey to build the best LLMs.• Responsible for diving deep into technical systems, understanding them and staying connected to the details• Strong bias for action and be able to handle multiple priorities simultaneously• Define strategy, build and execute road maps for the programs you own.• Responsible for overall goal execution including creating program success criteria, defining metrics and milestones and status updates to executive leadership. • Work with other team members to investigate design approaches, prototype new technology and evaluate technical feasibility.• Work closely with Applied scientists to process massive data, scale machine learning models while optimizing- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Looking for your next challenge? North America Sort Centers (NASC) are experiencing growth and looking for a skilled, highly motivated Technical Program Manager to join the NASC Engineering Team. The Sort Center network is the critical Middle-Mile solution in the Amazon Transportation Services (ATS) group, linking Fulfillment Centers to the Last Mile. The experience of our customers is dependent on our ability to efficiently execute volume flow through the middle-mile network.Our ideal candidate will have a technical background, be detail driven and have excellent problem solving abilities. They should not only be passionate about delivering extensible, on-time solutions, but should also be obsessed with contributing to the development of high-performance teams through rigorous goal-setting, disciplined attention to performance metrics, continuous process improvement, and mentorship.Key job responsibilities • Work with key stakeholders to develop a strategy and roadmap that provides compelling capabilities and helps meet our business goals. • Develop and implement standard operating procedures, performance metrics, and feedback mechanisms • Own complex planning, resource balancing, and financial modeling for initiatives and programs • Responsible for the overall development lifecycle of complex projects spanning multiple teams. • Establish KPIs to track impact of programs, including cost savings, deployment efficiency, and scalability • Prioritize actions across stakeholders, develop a clear RACI to drive accountability, and ensure focus on the highest value activities • Partner with leaders and engineers in the NASC Engr organization to deliver new and innovative products to the NASC network • Work with stakeholder teams to determine the appropriate escalation, review process, and resolution for delivery blockersProvide requirements and “voice of the customer” feedback to development and support teamsAbout the teamNASC Engineering’s Product, Analytics and Simulation Team’s sole objective is to develop tools for under the roof simulation and optimization, supporting the needs of our internal and external stakeholders. We develop products and tools to evaluate what-if design and operations scenarios for new and existing sort centers to understand their robustness, stability, scalability, and cost-effectiveness. We conceptualize new data science solutions, using optimization and machine learning platforms, to analyze new and existing process, identify and reduce non-value added steps, and increase overall performance and rate. We work by interfacing with various functional teams to test and pilot new hardware/software solutions.- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you interested in helping Amazon redefine the meaning of "convenience" in delivery? We are seeking a Senior UX Designer to help us build products and services that enable millions of customers worldwide to get their stuff when, how, and where they want it. You create elegant and simple customer experiences by leveraging systems thinking. You believe in deep collaboration are known for driving cross-organizational alignment. Your human-centered design process includes customer insights, data, UX methodologies, visual design, and accessibility. You will work with product managers, engineers, and executive leaders to develop innovative retail-customer experiences. Your design artifacts drive product decisions and roadmaps. Key job responsibilities• Work design solutions from early concept through final implementation and iteration.• Define, develop, and socialize the vision for innovative new solutions, solving some of our toughest delivery challenges through design-driven approaches.• Lead cross-org conceptual development; work across multiple organizations to identify overlaps and efficiencies in design and product thinking.• Proactively plan ahead, look around corners, and effectively partner with design, product, and engineering counterparts to plan/prioritize work, resolve issues, and remove roadblocks.• Use data and customer insights to confidently defend design solutions with senior leaders.• Lead brainstorming and critique sessions that foster big thinking while raising the bar on the details.• Use systems-level design thinking to drive design solutions.• Advocate for your design solutions by leveraging diverse inputs that influenced the design decisions including customer and business goals, usage data, and research findings.• Develop high level and/or detailed storyboards, mock-ups, and prototypes to effectively communicate interaction and design ideas.A day in the lifeThe role involves close partnership with senior product managers, tech leaders, and partner teams drive customer-focused innovation impacting millions of customers around the world. You collaborate with designers and researchers to generate innovative ideas and simplify experiences across Amazon. You are responsible for relentlessly advocating for best-in-class CX. You use design expertise (user interface design, branding, interaction models, prototypes, etc.) to create data-informed design solutions. You generate and synthesize diverse types of data to improve products and features. About the teamThe DEX Design team is a multi-disciplinary group with skill sets spanning UX Design, UX Writing, Visual Design, Research, and Marketing. In order to deliver smiles we focus our innovation on:• Customer delivery experiences: We are the face of Amazon's ever-evolving transportation capabilities across programs at Amazon.• Increasing purchase confidence: We create products and features that empower customers' purchasing decisions based on reliable delivery information and controls.• Worldwide scale: We create innovations for customers and logistics operators to ensure that every delivery we make is successful and delightful.- 7+ years of UX designer or interaction designer experience- Have an available online portfolio- Experience in delivering design solutions for projects of large scope and complexity- Experience working with stakeholders to plan and execute programs that are strategic in nature- Knowledge of best practices for information architecture and design- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience designing customer facing retail productsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Join Amazon's dynamic environment as a Supply Chain Manager with a Network Capacity Background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of goods, information, or services within the supply chain network. We have exciting opportunities across different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a Strategic Supply Chain Manager with a Network Capacity Background, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product, Finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.Key job responsibilities- Lead strategic initiatives related to network capacity within Amazon's various business units.- Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.- Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.- Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.- Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.- Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.- Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.- Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.- Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.- Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.- 3+ years of program or project management experience- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics- Experience using data and metrics to determine and drive improvements- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- 3+ years of program or project management experience, with a focus on network capacity.- Master's degree- Master's degree or MBA in relevant fields.- Specific experience in driving process improvements in network capacity.- Technical aptitude and familiarity with complex systems.- Strong analytical skills and ability to work with large, complex datasets.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $77,200/year in our lowest geographic market up to $141,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Logistics aims to leverage optimization techniques and data analysis to innovate a last mile delivery network. Last Mile seeks a Supply Chain Manager, Capacity Planning to lead in the space of capacity planning across traditional and crowd sourced delivery service and sort models. Responsibilities: - Leading end-to-end network initiatives involving multiple stakeholders. - Developing the network strategy for new initiatives - Analyzing data on upstream connections using SQL, Tableau, and Excel - Defining metrics to measure and monitor supply chain performance, inbound flows and transportation metrics - Interacting with and influencing field operations leaders. - Working with Research Scientists and Data Engineers to develop planning models to optimize for cost while meeting capacity needs. - Working with technology teams and product managers to develop new tools and systems to support the growth of the business.- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degree- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $77,200/year in our lowest geographic market up to $141,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Join Amazon's dynamic environment as a Supply Chain Manager, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of goods, information, or services within the supply chain network. We have exciting opportunities across different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a Strategic Supply Chain Manager, you'll take end-to-end ownership of capacity planning, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product, Finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.Key job responsibilities- Lead strategic initiatives related to network planning within Amazon's various business units.- Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.- Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.- Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.- Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.- Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.- Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.- Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.- Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.- Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.- 3+ years of supply chain experience- Bachelor's degree- Master's degree- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.- Knowledge of SQL at an intermediate level, including: compile queries, subqueries, aggregation/grouping, data modification, etc.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,900/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The REALM Team in Hyderabad is looking for a Support Engineer/DevOps who will act as first level support for all incoming production software application issues dealing with near 100+ different services in Amazon Transportation Technology. DevOps Engineer will be specializing in application support of WW Amazon transportation systems.Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, Java), performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.Key job responsibilities* As a Support Engineer you will:* Play vital role in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements* Directly work with development teams to improve the applications built by conducting technical mitigations and deep dives on reported issues to find the cause and corrective actions* Work with our other technical teams to ensure the design is effective and complements of our in house custom developed applications across platform stacks (including SQL, Java/.NET/C#/Perl/Python) or SaaS* Work on proactive detection mechanism to report dip in software performance by building efficient metrics/monitors/alarms using our in house tools* Build tools and automations to optimize the system, simplify processes, etc.- 4+ years of software development, or 4+ years of technical support experience- Experience scripting in modern program languages- Experience troubleshooting and debugging technical systems- Experience in agile/scrum or related collaborative workflow- Experience troubleshooting and documenting findings- Knowledge of distributed applications/enterprise applications- Knowledge of UNIX/Linux operating system- Experience analyzing and troubleshooting RESTful web API callsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,400/year in our lowest geographic market up to $182,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Have you ever wanted to be part of a team who is building industry changing technology? Amazon’s Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world.Join the Kuiper Devices & Systems (KDS) team as a System Development Engineer specializing in macOS management. This role is a unique opportunity to build the framework for managing macOS devices within Amazon Kuiper. You will collaborate with a talented team to design, implement, and scale solutions that ensure secure, compliant, and productive macOS systems. Your work will directly impact supporting Kuiper’s global mission to bridge the digital divide with innovative satellite technologies.Key job responsibilities- Platform Ownership: Develop and implement a robust framework for managing macOS devices, including configuration management, security baselines, and compliance reporting.- Integration with Entra ID: Ensure seamless integration of macOS devices with Microsoft Entra ID, focusing on secure authentication, single sign-on (SSO), and device compliance policies.- Automation and Tooling: Create and maintain automation scripts and tools to improve macOS provisioning, patching, and lifecycle management processes.- Security and Compliance: Collaborate with security and compliance teams to enforce policies such as FIPS, NIST, and STIG guidelines.- Cross-Team Collaboration: Work closely with Identity & Access Management (IAM), Security, and Networking teams to align macOS management strategies with broader enterprise initiatives.- Troubleshooting and Support: Provide expertise in diagnosing and resolving complex macOS-related issues, ensuring minimal downtime for end users.- Documentation: Develop detailed documentation for macOS management processes, standards, and troubleshooting guides.Due to the need to access certain federal controlled information, you must be a U.S. citizen for consideration.A day in the lifeIn this role, you will develop automation scripts for macOS provisioning, collaborate with cross-functional teams to align security policies, and integrate macOS devices with Microsoft Entra ID. Daily activities include configuring MDM solutions, troubleshooting macOS-related issues, enforcing compliance with enterprise security standards, and documenting processes for future scalability. You'll work closely with security and networking teams, design scalable solutions, and ensure seamless authentication and device compliance. This role involves hands-on scripting, proactive problem-solving, and ensuring that macOS systems are efficient, secure, and aligned with organizational goals.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people. We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 7+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Proficiency in macOS management, including experience with MDM solutions (e.g., Jamf, Kandji, or Mosyle).- Experience with PowerShell (preferred), Python, Ruby, or Java- Experience working in an Agile environment using the Scrum methodologyAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Kuiper Devices & Systems (KDS) team manages client and server devices, including physical, virtual, and cloud systems, to ensure compliance, security, and productivity for all internal Kuiper devices. We work in a fast-paced environment where innovation and automation are key to scaling our operations and supporting Kuiper’s mission to connect the unconnected.We are seeking a highly skilled and motivated System Development Engineer to join our team. The ideal candidate will have deep experience in Mobile Device Management (MDM), Client Fleet Management, and Microsoft Intune. In this role, you will focus on designing, implementing, and maintaining the systems and tools required to manage and secure a diverse fleet of client devices. You will also play a pivotal role in driving automation, scalability, and operational excellence.Key job responsibilities- MDM and Intune Expertise: Develop, deploy, and maintain mobile device management solutions using Intune and other MDM platforms to ensure compliance and security across a global device fleet.- Client Fleet Management: Implement scalable solutions for managing endpoints, including configuration management, patching, imaging, and reporting.- Automation: Create and maintain scripts and tools to automate device management tasks and improve operational efficiency.- Security Compliance: Collaborate with security teams to ensure device configurations comply with internal policies and industry standards (e.g., STIG, NIST).- Operational Excellence: Monitor and improve the health, performance, and reliability of device management systems, proactively identifying and resolving issues.- Stakeholder Collaboration: Work closely with cross-functional teams, including Networking, Identity Access Management, and Security, to deliver seamless device experiences.- Documentation: Develop and maintain comprehensive documentation, including SOPs, design documents, and operational runbooks.Due to the need to access certain federal controlled information, you must be a U.S. citizen for consideration.A day in the lifeThe Kuiper Devices & Systems (KDS) team manages a global fleet of devices, ensuring security, compliance, and performance. Daily tasks include monitoring fleet health, addressing incidents, deploying updates, and refining imaging and provisioning workflows. The team manages MDM solutions like Intune, enforces compliance policies, and collaborates with stakeholders to address dependencies. They prioritize security, conduct regular audits, and remediate vulnerabilities to meet standards like FIPS and NIST. Focused on continuous improvement, the team enhances processes, documents workflows, and explores new technologies to optimize device management and user experience.About the teamThe Kuiper Devices & Systems (KDS) team manages client and server devices, including physical, virtual, and cloud systems, to ensure compliance, security, and productivity for all internal Kuiper devices. We work in a fast-paced environment where innovation and automation are key to scaling our operations and supporting Kuiper’s mission to connect the unconnected.- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 7+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience automating and configuring systems using the Desired State Configuration (DSC) in a large enterprise environment- Experience with PowerShell (preferred), Python, Ruby, or Java- Experience working in an Agile environment using the Scrum methodologyAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AIS’ Supply Chain’s Manufacturing, Transportation, and Reverse Operations team is seeking a Technical Infrastructure Program Manager (TIPM) to help drive the hardware fulfillment and execution of AWS’ new availability and local zones. This role offers opportunity to work on cutting-edge new region launches and opportunity to solve/manage complex challenges tied to Global Cloud Computing. As a TIPM, you will lead and drive complex hardware execution activities needed for AWS’ new availability and local zones. You will be responsible for driving the fulfillment of all the networking and service hardware needed for new availability and local zone sites by actively collaborating with other supply chain and onsite data center teams. These new sites will be of various build types and will be launching in various places around the world. You will work cross-functionally with all organizational levels and groups to drive the hardware fulfillment of these new sites. Some of your key stakeholders will be manufacturing, logistics, trade and compliance, procurement, region services, and engineering teams. You must have excellent program management and critical thinking skills that help to properly identify and mitigate operational risk. Excellent written and verbal communication skills are essential as you will be responsible for communicating with and to a broad group of stakeholders at various levels of leadership. You must have a proven track record of successful operational execution & show the ability to deliver effectively in ambiguous situations with compressed timelines. You also must possess a working knowledge of data center technologies and supply chain management practices/processes. Key job responsibilities* Manage the fulfillment and launch of multiple availability and local zones simultaneously by executing needed actions with cross functional stakeholders. * Communicate fulfillment status updates to various project stakeholders, including team members and leadership which will include synthesizing a multitude of issues and actions into a clear, concise and focused message. * Collaborate and engage team members from across all functions to enable new sites. Typical functions include Planning, Supply Chain, Logistics, Regional DC Teams, Trade, etc.* Understand and proactively flag risk for upcoming new availability and local zone launches to various internal stakeholders and leadership (ex. supply issues, tight manufacturing capacity, etc.) * Manage dependencies and the interfaces between launches and negotiate the trade-offs as needed with business stakeholders About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds- Varied supply chain experience and knowledge (ex. manufacturing, planning, logistics, order fulfillment, etc.)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,400/year in our lowest geographic market up to $197,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

At Amazon, we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon’s Reliability, Maintenance, and Engineering organization (RME) is hiring a Technical Infrastructure Program Manager focused on Design, Operational Integrity, Optimization, and Reliability of HVAC systems. This individual will initiate and manage multiple programs and projects using effective time management skills and personal impact to drive complex activities across the organization. The Technical Infrastructure Program Manager supports all Amazon fulfillment business units and site types. This role will drive continuous improvement of HVAC systems and actively participate in the design and implementation of Improvement Strategies. The goal is to increase efficiency, uptime, and provide support to operational areas with an emphasis on short- and long-term reliability improvements.This role requires a dynamic individual who can independently manage complex technical programs, lead cross-functional teams, and drive our commitment to sustainability and operational excellence. Teamwork is an absolute must to accomplish our goals. You must be able to work within a team while both depending on, and driving others to accomplish goals for our customers. The candidate will lead with influence and work with internal teams as well as external suppliers, vendors, and consultants including utilities, manufacturers and contractors to align priorities and ensure the delivery of key milestones.The successful candidate will be a subject matter expert in their field, and possess a HVAC design, construction, or reliability maintenance background, coupled with an understanding of project/construction management. This individual will be relied upon to provide technical expertise to remote customers who need technical, operational, and commercial support. This position will require proficiency in the principles of airflow distribution, a deep knowledge of HVAC sequence of operations strategies and an understanding of building codes and standards across multiple geographies. This person will be able to undertake the challenges of sophisticated equipment platforms and demonstrate their ability to think broadly and strategically in aligning building equipment with the larger objectives of the business. Key job responsibilities• Develop, execute, and manage programs focused on the implementation of sustainable HVAC and mechanical system solutions across different business units.• Work independently to successfully deliver program goals, seeking guidance as needed and making connections to the right people or technologies as required.• Oversee the delivery of capital projects related to the HVAC, from scoping and design to construction and commissioning.• Collaborate closely with internal and external stakeholders, including technology providers, internal customers, business stakeholders, and vendors, to deliver complex/cross-functional projects.• Identify and drive improvements in HVAC and mechanical systems to increase energy efficiency, reduce environmental impact, and enhance performance.• Provide technical leadership on HVAC and mechanical system design, installation, operation, and maintenance.• Lead cross-functional teams, manage resources, and maintain project schedules and budgets.• Monitor, evaluate, and report on the performance and efficiency of HVAC systems.• Stay up to date with the latest sustainable technologies and industry trends and ensure compliance with relevant regulations and standards.• Review engineering designs & drawings, inspection and maintenance documentation and perform vendor audit for reliability, safety and regulatory compliance.• Develop, implement, and support preventative and predictive maintenance strategies for new and existing equipment.• Participate in/lead Root Cause Failure Analysis (RCFA) to identify root causes of complex and/or repetitive problems and put in place executable corrective actions.• Provide support for hazard evaluations and risk assessments to comply with applicable OSHA, EPA, and International Building Code requirements or methodologies.• Develop, monitor and refine asset maintenance strategies promoting value-added preventive maintenance tasks.• Analyze operational data, KPIs, OEE, etc. to identify gaps and areas of potential improvement.• Actively participate in design and implementation of Asset Improvement Strategies for systems to improve production and uptime.• Lead discussions to handle concerns and Requests for Information (RFIs). This will require technical knowledge, resourcefulness to navigate through internal and external resources, and a focus on customer satisfaction.• Travel up to 75%A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! - Bachelor’s Degree in an engineering or relevant technical discipline.- A minimum of 3 years of experience in a HVAC design, asset management, operations, or reliability maintenance role in manufacturing, industrial warehouse, or commercial building environment.- Experience in managing multiple programs or projects, using effective time management skills and personal impact to drive complex activities across the organization.- Experience in design, operation or maintenance of mechanical HVAC systems, including Roof Top Units (RTU), CRAC systems, HVLS fans, exhaust fans, and other air quality and comfort control equipment.- Understanding of psychometrics, thermodynamics, heat transfer, and fluid dynamic processes and their relation to HVAC related applications.- Familiarity with building and or process heating/cooling load calculations to derive HVAC equipment specifications.- Familiarity with safety standards and regulatory requirements including international building code (IBC), National Electric Code (NEC), ASME, NFPA, and ASHRAE.- Experience, preferably in a supervisory, construction or project management role, in the installation of utilities and infrastructure in new construction and existing buildings.- Strong analytical and problem-solving skills.- High capability to adapt to tight deadlines, heavy workloads, frequent changes in priorities, and changes in the business environment.- Professional Engineering (PE) License, Certified Energy Manager (CEM), or LEED accreditation is highly desirable.- Six Sigma/Project Management certification (PMP or equivalent).- Familiarity designing, troubleshooting, or operating automated building controls (Building Management System).- Effective interpersonal and communication skills to successfully integrate and align a multi-discipline team in delivery of projects.- Able to problem solve and troubleshoot HVAC equipment as the need arises. Support can be remote, or hands-on.- Experience using a Computerized Maintenance Management System (CMMS) such as SAP, Maximo, Enterprise asset management (EAM) or Asset Performance Management (APM).Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,400/year in our lowest geographic market up to $197,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.If you want to standardize complex multi-dimensional problem solving at a global scale and deliver autonomously, then continue reading. Global Infra Svcs team defines and manages the delivery of Kuiper ground infrastructure globally. We facilitate the collaboration and communication across the owners to build ground capacity through Ground Gateway Terminals (GGT) and the necessary infrastructures for when the business needs them. That’s 100s of sites across 10s of countries that each take 2-5 years to develop. We work with the scope owners to progress/resolve their technical and non-technical issues to meet deadlines and develop repeatable processes and automation to deliver more efficiently as we progress. We partner with a dozen vertical teams and several VPs including Legal, Regulations, BizOps, Finance, Network engineering, Supply chain, and Government services. We build tools and dashboards that serve as single source of truth for Ground Infrastructures as well as other infrastructure that Kuiper sites depend on. We report the progress of our global footprint and share insights to business impact of our deliverables. We also own financial health of Ground Infrastructures and ensure we stay on budget and support country level P&Ls profitability. Key job responsibilities• Identifying AI and Automation tools that Ground Infra can adopt/build • Managing indirect scopes to Ground Infra that we have a dependency on and take on as the needs arise • Managing finances of global Ground Infrastructures • Building databases and dashboards as single source of trut• Capturing lessons learned and streamlining Ground Infra delivery across all regions and globally• Communicating the progress and challenges within the working teams and during VP level MBRs Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the life• Strategizing with regional teams on gateways delivery • Writing 1 and 2 pager for Ground Infra issues and resolutions • Writing PRFAQs for new tools and systems that Ground Infra team will adopt • Thinking Big about ways to deliver ground infra more efficiently • Analyzing cost data to identify savings opportunities regionally and globally • Collaborating with engineering teams to develop tools and products that advances ground infra deployment• Managing scopes outside of site delivery that Ground Infra has dependency on • Staying up to date on the latest industry development and sharing with the team About the teamWe are the glue that brings all components of Kuiper ground infrastructure together. We harmonize discord through constructive dialogue and focus on consistent delivery through standard processes. We operate with autonomy and prioritize life balance to ensure we always operate at our highest level. We acknowledge the ambiguity of our space and welcome taking calculated risks. We always succeed or learn how to succeed. - 3+ years of technical product or program management experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's degree in engineering, computer science or equivalent- 3+ years of working directly with engineering teams experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.If you want to tackle complex multi-dimensional problems in countries where Amazon has little to no presence and deliver a solution autonomously, then continue reading. The Ground Infra Service team defines and manage the delivery of Kuiper ground infrastructure globally. We facilitate the collaboration and communication across the owners to build ground capacity through Ground Gateway Terminals (GGT) and the necessary infrastructures for when the business needs them. For the service launch and planned service expansions this translates to 450+ sites across 60+ countries needed by 2030. We work backward from the need by date dictated by service launch/expansion to develop unique project plans. These plans are 2-5 years long and we guide the owners to progress/resolve their technical and non-technical issues to meet milestones deadline. The owners expand across a dozen orgs and several VPs including Legal, Regulations, BizOps, Finance, Network engineering, Ground systems, Entities, Global trade, Operations, Supply chain, Government services, IT and Digital services, Licensing, and Security. We also report the progress and escalate/ask for help when deadlines cannot be met and share insights to business impact of such delays. Not only we deliver these sites but we also own their financial health and ensure we stay on budget and support country level P&Ls profitability. Key job responsibilities- Developing country strategy to provide ground capacity for service launch/expansion. - Tracking Gateways delivery health and holding owners across a dozen teams accountable and escalating when risk arises. - Managing finances of each site- Coordinating legal entities and proper licenses for each site- Effectively navigating operational complexities in different countries, many of which Amazon has no presence in, that have language and cultural barriers. - Communicating the progress and challenges within the working team and during VP level MBRs. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeChecking milestone activities statusStrategizing with regional teams on gateways delivery Writing country entry docsReporting regional progress for MBR Thinking Big about ways to deliver ground infra more efficiently Analyzing cost data to identify savings opportunities Partnering with BizOps to unlock their revenue targetsCollaborating with engineering teams to develop tools and products that advances ground infra deploymentAbout the teamWe are the glue that brings all components of Kuiper ground infrastructure together. We harmonize discord through constructive dialogue and focus on consistent delivery through standard processes. We operate with autonomy and prioritize life balance to ensure we always operate at our highest level. We acknowledge the ambiguity of our space and welcome taking calculated risks. We always succeed or learn how to succeed. - 3+ years of technical product or program management experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 3+ years of working directly with engineering teams experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you inspired by simplifying complex problems and workflows for your customers? Amazon Supply Chain Optimization Technologies (SCOT) works on some of the world’s most complex supply chain challenges, at Amazon scale. Within SCOT’s Optimal Sourcing Systems team, our tools enable retail vendors to manage their Amazon purchasing and inbound shipping interactions through multiple applications servicing our vendor community. We are raising the bar on vendor experience and need a talented, passionate UX Designer to create innovative new solutions, along with optimizations for existing vendor processes and workflows, helping to shape what’s next for our global supply chain ecosystem.A UX Designer in this organization determines where to simplify or extend solutions for the best outcome. They will drive the use of best practices and learn to influence and force multiply across all of Amazon supply chain and retail organizations. This role needs to be capable of operating autonomously in partnering with product stakeholders from supply chain-focused teams across global marketplaces to research, define requirements and design solutions for difficult problems across the end-to-end vendor supply chain experience. To be successful in this role you must be a critical, inventive thinker with proven expertise solving difficult design problems, have strong attention to detail, excitement for understanding and using data, and an ability to communicate your recommended solutions effectively. Key job responsibilities- Analyze customer problems through data and research to inform and design solutions with measurable impact.- Work closely with product and business teams to develop use cases and high-level requirements, and successfully partner with cross-functional UX peers to build seamless experiences that work backwards from users.- Independently deliver UX solutions. Work through ambiguity, adapting your approach to meet the needs of multiple stakeholders, with consideration for technical feasibility.- Quickly and iteratively create journey maps, flows, prototypes, and mockups as needed to effectively conceptualize and communicate the right detail for the audience.- Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval; write effectively to communicate design rationales and benefits to Amazon customers.- Develop and maintain detailed user-interface and interaction specifications.- Partner with technology teams to ensure we leverage the scale offered by our platform without compromising on core experience principles.- Measure the success and effectiveness of the experiences you’re designing.- Demonstrate leadership in design thinking, including critiquing, providing design feedback, and conducting retros & research that can influence engineering team decisions to enable optimal solutions for our users.About the teamYou will join a strong, cross-functional team of product managers, business intelligence engineers, scientists, UX designers and software development engineers to build vendor experiences that maximize the efficiency and effectiveness of supply chain operations to meet Amazon’s business goals and to make our customers happy.- 3+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio- Experience in design, prototyping and research tools including Figma and UserTesting- Experience working in a collaborative team and working directly with developers for implementation of designs- Experience with UX design of enterprise software user workflowsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,000/year in our lowest geographic market up to $184,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.