Bellevue

Amazon.com has been rated one of the most admired company in the US, #1 in Innovation and #1 in Customer Service. Additionally, Amazon’s technology business has a history and growing tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS), you have the opportunity to help individuals and businesses take their computing infrastructure and applications into the Cloud. AWS has gained a reputation for innovation with a fast pace release cycle delivering hundreds of features a year, and AWS Support is one of the largest and fastest growing AWS business units. Don’t be confused by the name. We are a highly technical, innovative organization revolutionizing the way customers engage and seek help from AWS. We will redefine the word “support” and lead the industry with best in class technology.One of the top 3 reasons customers tell us why they use AWS services (as against other cloud providers) is the world-class Support they receive in maximizing their investments and success. We earn the customer trust by obsessing over their needs for DevOps automation, and by empowering 1000s of Support personnel with effective technology and processes.As an engineer in this organization, you contribute directly to how customers experience interactions with Amazon and how support engineers resolve highly complex and technical issues for customers. You own projects from inception to delivery, seeking to deliver results in a fast paced environment. You will work with highly qualified team members, product managers and experience designers to raise the bar on delighting customers.Our technology platforms continously change to meet customer needs, lower operational costs and burden, and to innovate. We are fully built on native AWS Technologies and have low operational burden. Knowledge of front end technologies like React are desirable.Key job responsibilitiesDesign, Develop Software that meets or exceeds customer needs, operational needsWork with Product Managers, Software Development Manager, UX Designers/Researchers to identify needsCollaborate with and mentor junior members on the teamKey job responsibilitiesThis position is an ideal fit for an internal L5 candidate seeking complex business challenges with the opportunity to Think Big and grow to an L6 SDE or transition to an SDM role in the medium term. You can impact the roadmap of our existing products and contribute to building new features, services and PRFAQs that contribute to improving the customer problem troubleshooting and resolution journey.About the teamBallista is delivering on the charter of a single pane of glass for troubleshooting experiences used by 6000+ support engineers worldwide in distributed sites. We are a full stack team working primarily on Native AWS technologies, Node JS and React based systems.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)- Experience programming with at least one software programming language- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Would you love to work in a highly creative space, diving into big operational problems? Are you interested in technical challenges at scale, involving a high degree of creative freedom?The ACES (Amazon Customer Excellency System) team is seeking a highly talented and motivated Software Development Engineer to join the Quantitative Business Intelligence Tools (QuBIT) team. In this role, you will be responsible for the modification, development, debugging, and support of business critical tools and applications used across Global Customer Fulfillment (GCF), with visibility spanning from Fulfillment Center teams to corporate leadership. This GCF network includes hundreds of warehouses charged with completing and shipping hundreds of millions of packages to customers each year. Every package we ship out is an opportunity for improvement, translating to better prices and service to our customers.You should be enthusiastic about learning new technologies and be able to design and implement solutions using these technologies to empower internal customers and scale the existing platforms. This team has a broad scope including all of GCF, allowing creative freedom to explore broad business problems and areas of opportunity needing scalable and fast moving solutions. Application breadth can range from creating a new solution to an old problem, or diving into a space to create new value for our operators in Fulfillment Centers.You should also be enthusiastic about building deep domain knowledge about Amazon’s business and the fulfillment space. You will work as a liaison between business and technical stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to information systems to optimally support changing business processes and policies.Beyond representing the technology issues and needs of the supported group or department to both the engineering and business management teams, you will also have technical skills to deliver effective software solutions to business problems. You will contribute to all parts of the software development and deployment life-cycle, including design, development, documentation, testing, validation, and release. Get ready to work closely with your peers in a group of very smart and talented engineers!About the teamQuBIT (Quantitative Business Intelligence Tools) designs and develops software solutions for Global Customer Fulfillment. Our mission is to deliver technical solutions which unify sources of truth, fill gaps visibility, and reduce operational complexity. We invest in incremental solutions, while iterating towards long-term objectives for our customers.- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Do you want to be part of building the next-gen engineering system, global transportation network, intelligent ML algorithms and deliver packages to your doorstep? Are you up for this challenge? Amazon's Middle Mile Transportation Technology team is chartered with solving complex problems with software that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, machine learning, and optimization techniques, and operate high volume, low latency, and high availability services. Oh, and we will need great leaders too (this is where you come in … read on) You’ll work on a team that writes code and builds models to calculate optimal schedules for freight movements around the world. You will regularly interact with our customers, and engineering and business leadership. You will participate in the planning and execution of technology projects and operational excellence initiatives. You’ll help junior engineers develop their skills, and continue to raise the bar and build the future of Amazon. To accomplish this, you will be expected to have an established background in building highly scalable systems and applications, great communication skills, and a motivation to achieve results in a fast paced environment. You should be somebody who enjoys working on complex software systems, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals. Experience with building and operating services-based applications, especially at massive scale will be very applicable and helpful. Come and see for yourself why we are one of the most admired company in the US, rated #1 in Innovation and # 1 in Customer Service, and be part of our tradition of working hard, having fun and making history! Key job responsibilitiesDepending on your experience, interests and business needs, you will be part of a team that owns the front-end, back-end, or full stack design and development of product features, building scale, and efficiency. We’re looking for software engineers passionate about building software solutions end-to-end, have strong software development experience delivering at scale solutions, and systems design skills. You should have a demonstrated ability delivering software from scoping requirements, requirement analysis, design, development, test, CI/CD, security implementation, and operational excellence with the ability to work cross-functionally with Product Managers, business stakeholders and other tech teams through the actual launch of the project. You should also have experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.About the teamOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Master's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Kumo (pronounced ‘Koo-mo’, the Japanese word for "cloud") is the global product and engineering organization for AWS Support. Kumo provides software and technology services that intelligently anticipate and resolve AWS customer needs, helping them adopt, optimize and operate within the AWS cloud at scale. Kumo’s products, used by AWS customers and the internal Amazonian Support teams that help them, are vital to ensuring exceptional customer experiences on AWS. We aim to identify our customers’ needs across all AWS services before they do, and seamlessly deliver the most appropriate resolution for those needs, fulfilling the vision of a self-healing cloud over time. We have a broad portfolio of both customer-facing and internal services, including AWS Trusted Advisor, AWS Well Architected, AWS Health, Automation, Recommendations & Insights, AWS Support Center, AWS Knowledge center, and many more.Key job responsibilitiesAs a software development manager at Kumo, you will own one or more critical services that AWS customers use to reach support resources. Your product will be the gateway that lead customers to the people and tools of AWS Support. As the leader of the team, you will be responsible for setting the vision for the team and driving execution toward that vision. You will maintain a high operational bar; driving high availability and security of your product. You will hire and develop the best engineers. You will partner with product leaders to invent new ways to delight customers. About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Bachelor's degree- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $166,400/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon’s AGI Information is seeking an exceptional Senior Applied Scientist to drive science advancements in the Amazon Knowledge Graph team (AKG). AKG is re-inventing knowledge graphs for the LLM-era, optimizing for LLM grounding and other LLM-based customer experiences. At the same time, AKG is innovating to utilize LLMs in the knowledge graph construction pipelines to overcome obstacles that traditional technologies could not overcome.As a member of the AKG Science team, you will have the opportunity to work on interesting cutting edge problems with immediate customer impact. The team is addressing challenges in automating gap detection, data ingestion, fact verification, query optimization and entity resolution. Your initial focus will be on entity resolution, and you will also have the opportunity to work with scientists working on the other challenges, and with the engineering teams that deliver the science advancements to our customers.A successful candidate has a strong machine learning and LLM background, is a master of state of the art techniques, has a strong publication record, has a desire to push the envelope in one or more of the above areas, and has a track record of delivering to customers. The ideal candidate enjoys operating in dynamic environments, is self-motivated to take on new challenges, and enjoys working with customers, stakeholders and engineering teams to deliver big customer impact, shipping solutions via rapid experimentation and then iterating on user feedback and interactions.Key job responsibilitiesAs a Senior Applied Scientist, you will leverage your technical expertise and experience to demonstrate leadership in tackling large complex problems. You will collaborate with applied scientists and engineers to develop novel algorithms and modeling techniques to build the knowledge graph that delivers fresh factual knowledge to our customers, and that automates the knowledge graph construction pipelines to scale to many billions of facts. Your first responsibility will be to solve entity resolution to enable conflating facts from multiple sources into a single graph entity for each real world entity. You will develop generic solutions that work fo all classes of data in AKG (e.g., people, places, movies, etc.), that cope with sparse, noisy data, that scale to hundreds of millions of entities, and that can handle streaming data. You will define a roadmap to make progress incrementally and you will insist on scientific rigor, leading by example.- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning- Hands-on experience with LLMs- Hands-on experience with Semantic Web technologies and graph databases (e.g., Cypher, SPARQL, RDF)- Publications at peer-reviewed conferences (e.g. ACL, EMNLP, NAACL, NeurIPS, ICLR, ICML, AAAI, IJCAI, SIGIR, ISWC)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $150,400/year in our lowest geographic market up to $260,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you interested in building the future of e-commerce delivery? Do you want to be a part of team establishing the next big B2B initiative? Our team is changing the way we interact with customers around the globe and building a new, emerging business to solve some of the biggest logistical opportunities facing not just Amazon, but the entire transportation industry.We are building a Marketing Operations Center of Excellence to serve Amazon Shipping and Amazon Freight, two high-growth externalized transportation businesses. As a foundational member of this team, we are looking for an innovative Digital Marketing Manager to play a critical role in overseeing the technical management of our content management system, web analytics platforms, and mobile app performance. This role ensures that the CMS, web analytics, and mobile app tools meet the needs of the marketing team and stakeholders, providing valuable insights into website and app performance, as well as user behavior. This position requires strong technical expertise, project management skills, and the ability to collaborate with cross-functional teams to ensure smooth project delivery, vendor management, and the successful integration of web and mobile analytics to optimize content strategies, app engagement, and marketing outcomes.Key job responsibilities* CMS & Integration Oversight: Manage the configuration, maintenance, and optimization of the CMS, ensuring seamless integration with other MarTech tools (e.g., CRM, analytics, automation platforms).* Project Management: Lead CMS projects, from gathering requirements to on-time and on-budget delivery, ensuring risks are mitigated throughout the process.* Vendor & Contract Management: Maintain relationships with CMS vendors, overseeing contracts, performance, and solution quality.* Stakeholder Engagement: Collaborate with marketing, Product, Tech, and business teams to translate needs into actionable CMS strategies, conducting workshops and discovery sessions as necessary.* Customization & Troubleshooting: Apply HTML/CSS to customize the CMS as required, ensuring consistent user experiences and quick resolution of technical issues.* Best Practices & Documentation: Create and maintain SOPs and documentation to standardize CMS processes and ensure scalability and high performance.- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience communicating results to senior leadership- Experience using Microsoft Excel to manipulate and analyze data- 5+ years managing CMS platforms (e.g., BrightSpot, Adobe AEM, Webflow) with a focus on delivering technical solutions.- Hands-on expertise in CMS configuration, HTML/CSS customization, and troubleshooting.- Experience with the broader MarTech stack, including how CMS integrates with tools like Salesforce, Marketo, and Adobe Analytics.- Experience with Salesforce and TableauAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $112,800/year in our lowest geographic market up to $186,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

At Amazon, we are working to be the most Customer-centric company on earth. A customer experience that we are constantly looking to take to a new level is how we fulfill and deliver customers' orders. We are doing so by building a world class last mile operation capable of exceeding the expectations of our customers by ensuring that their orders are delivered as quickly, accurately, and cost effectively as possible.Amazon Hub Delivery allows local small businesses to partner with Amazon to provide flexible and cost-effective delivery service to delight customers globally. This is an emerging Amazon Logistics (AMZL) delivery channel, and is on an exponential growth trajectory globally.Hub Delivery is looking for a Sr. Program Manager to drive world wide process improvements to improve the customer and driver experience.Key job responsibilities- Responsible for ownership of key business metrics across all quality metrics that impact our internal and external stakeholders- Responsible for driving alignment across WW stakeholder teams to work towards metric improvements through joint projects and goals.- Responsible for working with tech partners to deploy new features across WW Hub DeliveryA day in the lifeThe Hub program is part of Amazon's fast growing and always evolving rural and urban delivery program. We partner with customer obsessed small business owners who then deliver to Amazon customers. Our partners raise the bar for the delivery experience, in some of the most complex last mile scenarios! Today, we are building the Hub network in Egypt, Japan, Mexico, Spain and the US, while planning for global reach!About the teamThe Hub program is part of Amazon's fast growing and always evolving rural and urban delivery program. We partner with customer obsessed small business owners who then deliver to Amazon customers. Our partners raise the bar for the delivery experience, in some of the most complex last mile scenarios! Today, we are building the Hub network in Egypt, Japan, Mexico, Spain and the US, while planning for global reach!- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements- 4+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Enterprise Applications is seeking for a Sr SAP Manufacturing Developer. As the SAP Manufacturing Integration & Intelligence (SAP MII) developer, you will manage the design, development and implementation of SAP MII projects connected to Enterprise Systems that allow for the rapid development and production of Space Hardware. The implementation of these systems are critical to scalability and cost effective business operations. We are looking for candidates who thrive in a fast-paced, start-up like environment. To be successful you need to be highly motivated and detail oriented while showing highest standards of execution.You will conduct defect analysis and perform necessary fixes and improvements. Collaborate with functional owners, architects and other personnel to develop dynamic and flexible systems to meet the emerging demands of internal customers in manufacturing. Review program codes and correct MII program errors. Maintain and update existing program codes as needed. Develop technical specification and estimations for assigned project. Work in compliance with the programming and documentation standards and solve production problems in a timely manner.Key job responsibilities• Build SAP ME and SAP MII based solution and handle all the deployment related activities. Build reports and deploy. Integration with ERP and Shop Floor Systems.• Active participation in Integration Test, User Acceptance Test and MES startup to ensure success and meet customer requirements.• Ensure that the deployed applications perform as per customer expectations and there are no performance issues• Building Proof of Concepts (POCs) using SAP ME and SAP MII as the service based on the business requirements• Lead the solution design and develop SAP MII applications to populate real and historical data extracting information from data sources Kepware, SAP S/4 HANA and shop floor systems (MII, Historian, etc.) for reporting and analysis.• Support improvement for areas including PP-PI, QM, MM, PM, PCo, and Scheduling.• Develop Web applications using SAP MII, PCo, Kepware, and SAP S/4 HANA• Develop Printing labels, Travelers documents, and purchase order receipt label, process order receipts, and shop floor forms in MII system.• Improve performance of the applications and servers through Performance tuning/sizing of servers, and changing the design and fine tuning the SQL queries.• Support various testing procedures (Unit testing, Integration testing, class room testing, shop floor testing).Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeYou will conduct defect analysis and perform necessary fixes and improvements. Collaborate with functional owners, architects and other personnel to develop dynamic and flexible systems to meet the emerging demands of internal customers in manufacturing. Review program codes and correct MII program errors. Maintain and update existing program codes as needed. Develop technical specification and estimations for assigned project. Work in compliance with the programming and documentation standards and solve production problems in a timely manner.About the teamProject Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.Our team focuses on building Enterprise System Applications for manufacturing satellites. Your customers are Manufacturing, Operations and the Supply Chain teams at Kuiper.• 7+ years in an information technology role • 5+ years with SAP MII/ME• 5+ years implementation experience as SAP technical architect• 5+ years of solid Grasp of the fundamentals of operating SAP ERP. (RFC/ BAPI, ALE/ IDoc Settings), XML/ XPath/ Web Services• 5+ years of Transaction writing in MII• 5+ years maintaining enterprise systems (SAP MII) for aerospace, automotive or medical supply companies• Java knowledge (will be advantage)• SQL expertise• Configuring SAP ME dashboards, service extensions, activity hook.• SAP ME customization using Java SDKAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $122,000/year in our lowest geographic market up to $210,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Join Amazon's dynamic environment as a Senior Supply Chain Manager with a Network Capacity Background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of goods, information, or services within the supply chain network. We have exciting opportunities across different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a Strategic Senior Supply Chain Manager with a Network Capacity Background, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product, Finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.Key job responsibilities• Lead strategic initiatives related to network capacity within Amazon's various business units.• Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.• Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.• Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.• Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.• Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.• Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.• Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.• Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.• Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- 5+ years of program or project management experience, with a focus on network capacity.- Experience using data and metrics to drive improvements in network capacity processes.- Intermediate knowledge of MS Excel (vlookups, pivot tables at minimum) and familiarity of SQL.- Master's degree in supply chain management, operations, engineering, analytics or related field- Specific experience in driving process improvements in network capacity.- Technical aptitude and familiarity with complex systems.- Strong analytical skills and ability to work with large, complex datasets.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,900/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Due to the need to access certain federal controlled information, you must be a U.S. citizen for consideration.Kuiper Production Operations team is looking for an experienced ServiceNow Administrator to join our team. This role will be responsible for the configuration, development, and ongoing maintenance of the ServiceNow platform, ensuring that it meets the needs of our business while delivering a smooth, high-quality user experience. As the ServiceNow Administrator, you’ll manage and configure modules, implement workflows, and provide technical support, playing a key role in driving process automation and enhancing service delivery across the organization.Key job responsibilities- Utilize knowledge of development and service delivery best practices to lead design and development efforts for a team with a security, scalability, and performance mindset- ServiceNow Platform Management: Maintain and optimize the ServiceNow platform, including Incident, Problem, Change, Asset, and Configuration Management modules, ensuring reliability and high performance.- Configuration & Development: Customize workflows, forms, and fields to meet business requirements. Design, test, and implement new configurations and integrations with third-party tools.- Automation & Scripting: Develop and refine scripts, UI policies, and business rules using JavaScript, Glide, and other scripting tools to enhance process automation and simplify tasks.- User Support & Training: Provide technical support to ServiceNow users, troubleshoot issues, and train end-users to maximize platform efficiency.- Reporting & Analytics: Build and manage reports and dashboards, providing insights on platform performance, compliance, and service delivery metrics.- Collaborate with Stakeholders: Work closely with cross-functional teams to gather requirements, identify areas for improvement, and deliver solutions that align with business goals.A day in the lifeAs a Systems Development Engineer will be expected to influence the business and technology direction of the team. Have the ability to impact the goals of not only your direct team but partner teams and stakeholders as well. As Systems Development Engineer on the team, you will be counted on to define and apply the standards for engineering, test, and operational excellence best practices for your team.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people. We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.- 5+ years of systems design, software development, operations, automation, and process improvement experience- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes- Experience with maintaining and optimizing the ServiceNow platform, including Incident, Problem, Change, Asset, and Configuration Management modules, ensuring reliability and high performance.- Experience with distributed systems at scaleAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you looking to build and scale a new and growing business with Amazon? If so, you might be interested in this role with Amazon Freight.Amazon Freight is a startup business within Amazon focused on developing an industry-leading transportation offering to provide external freight Customers access to the world-class network and freight services currently used to facilitate Amazon’s own freight movements. Our freight offerings/portfolio ensures our Customer’s freight is moved with the highest level of service and quality at a competitive price across multiple modes of transportation, including truckload, less-than-truckload, and intermodal. In doing this, Amazon is deeply studying customer shipping needs and building innovative, market-leading solutions that will organically attract customers towards our services.We are seeking a Senior Business Intelligence Engineer who is passionate about leveraging data to deliver actionable insights for Amazon Freight. Our ideal candidate is someone who has strong technical and analytical skills, enjoys building a new business and the ambiguity that comes with that. You should thrive and succeed in an entrepreneurial environment and won't be hindered by ambiguity. If you enjoy innovating, thinking big and want to contribute directly to the success of an industry changing business, you may be a prime candidate for this position.Key job responsibilities· Generate insightful analysis, reporting, and data visualizations to answer critical business questions, proactively identify notable trends, and communicate business performance· Translate data into actionable insights for stakeholders while proactively identifying new areas of opportunity to drive further improvements· Apply expertise in data mining and modeling leveraging multiple data sources to uncover unique insights, identify key performance drivers, and build predictive models· Work backwards from your end-customer to define, design, and execute each work item with an emphasis on improved metrics, productivity, and efficiency· Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining- Experience working directly with business stakeholders to translate between data and business needs- Experience managing, analyzing and communicating results to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117,300/year in our lowest geographic market up to $202,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Equal parts advisor and operating partner, Amazon’s team of Business Coaches assist and guide our Delivery Service Partner (DSP) business owners as they build and grow successful last mile package delivery businesses during a transformational time. The Senior Business Coach finds and executes value-creation opportunities and manages the DSP relationship across the entire lifecycle of the business. As trusted advisors, Senior Business Coaches work alongside DSPs to help solve their biggest challenges at a programmatic level; influence their business planning and strategy; and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are setup for success. Sr. Business Coaches partner with our DSP owners as they launch and scale their business in one of the fastest growing industries in the world. ABOUT AMAZON LOGISTICSAt Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible. WHAT YOU’LL DOAs a Senior Business Coach, you will partner with Delivery Service Provider (DSP) owners assigned to delivery station(s) in Utah & Idaho. The Sr. Business Coach will work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics. A Sr. Business Coach will collaborate with an integrated internal team of Station Operations Managers, Program Managers, Compliance, and Finance personnel to ensure owners launch and scale their business in compliance with program requirements. Sr. Business Coaches support owners by removing obstacles and improving financial, operational, and safety practices at the network level. A Sr. Business Coach will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally. Key job responsibilities - Supporting owners as they onboard to the program and prepare to launch. - Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak periods. - Coordinating Business and Financial Health Reviews to discuss business performance and new opportunities, as well as to provide benchmarking data and insights. - Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience. - Willingness to travel; the role is based out of our Bellevue (SEA82) location, but the Candidate should be flexible with hours and travel to support the portfolio of assigned DSP owners as needed and meetings in our NA DSP hub cities. - 5+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience- Bachelor's Degree- MBA- International Coach Federation Credentialed (ACC/PCC/MCC).- Last Mile, Operations, or small parcel packaging experience.- Experience working with or owning a small business.- Verbal, written, and presentation skills, particularly in delivering constructive feedback and working through complex issues.- Highly organized and thrive in a dynamic environment with the ability to set and adjust priorities independently.- Can handle complex problems/efforts, decisions, and escalations.- Mitigate long-term risks and finds a path forward in difficult situations.- Attention to detail.- Comfortable asking questions and collaborating with DSPs and colleagues, and the leadership to transform ideas into action.- Help develop and improve processes, leveraging data and analytics, assessing root causes, and providing insights to help DSP owners drive strong business results.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $110,200/year in our lowest geographic market up to $182,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job summaryAmazon is looking for a Business Intelligence Engineer to help pioneer the reporting framework for an emerging Transportation business. As a Business Intelligence Engineer, you will own the roadmap, strategy, and infrastructure for critical Operational and Financial reports used to manage the business. You will partner with and understand the needs of geographically-dispersed leads. You will develop and manage a feature roadmap that contains near, medium, and long-term enhancements. You will advise the BI lead and stakeholders on the milestones and associated prioritization. Collectively, your work will enable the business to drive better business decisions, and empower stakeholders to understand their business and customers in new ways.The Business Intelligence Engineer will have the tools for success. You will have access to (and help develop) a rich and growing dataset. You will use on AWS’s growing list of data solutions including: Redshift, Athena, Sagemaker, and Redshift Spectrum. You will create visualizations using Tableau, Tableau Server, and Amazon Quicksight. You will receive support from your Business Intelligence colleagues, a team of Data Engineers, and Business Intelligence Lead.A successful candidate will understand and anticipate stakeholder needs and think big when recommending solutions. A successful candidate will be comfortable navigating an ambiguous environment; know how to confirm and reconfirm assumptions; and be comfortable advocating for the right set of priorities. A successful candidate will contribute to the team, proactively seek and provide feedback on technical designs, and build for the long-term.Day-to-Day Expectations• Define and manage a long-term vision to improve the customer experience and business results through creating scalable metrics, analysis, visualizations, and data-driven storytelling.• Prioritize business insight requests; balance the tactical and strategic information needs of the business• Collaborate and partner with Operations teams to understand, anticipate, and respond to current and future needs• Lead the definition and governance of key business metrics, drive the vision and building of self-service analytic capabilities, and engineer data-driven processes that drive business value• Connect with the Amazon community of data professionals to stay current on technology trends, data tools and techniques to improve the performance of the team• Create and foster an environment that values and promotes an inclusive approach to problem solving and continuous learning to improve- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining- Experience working directly with business stakeholders to translate between data and business needs- Experience managing, analyzing and communicating results to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117,300/year in our lowest geographic market up to $202,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

At Amazon, the Leadership Principle “Strive to be Earth’s Best Employer” challenges us to create “a safer, more productive, higher performing, more diverse, and more just work environment,” and reinforces that nothing is more important than the safety and well-being of our teams. At Workplace Health and Safety (WHS) we strive to do just this. We work tirelessly to ensure we have the appropriate strategy, technology, and attitude to be successful. We also understand that people are at the center of safety and look to invest in talent that shares in our passion for making our employees and partners lives better.The WHS Data team is hiring a Senior Business Intelligence Engineer (Sr. BIE). The Data team spans the Business Intelligence (BI) and Data Engineering (DE) functional areas, and is responsible with providing all reporting solutions required by the WHS Organization to drive workplace safety and regulatory compliance worldwide. This Sr. BIE role will primarily support the data and reporting needs for the Business Unit BI (BU BI) team in the WHS Organization. This role regularly requires close engagement with senior leaders and principal PMs to generate insights and deep dives into core metrics that directly impact organizational strategic decisions and priorities. The role requires high proficiency in complex SQL scripting, often joining together multiple types of data sets that range from normalized summaries to raw information spanning many diverse sources. The role will need to have a high bar for ownership and work autonomously to create high-quality products for the customer. The role is required to communicate project roadmap, prioritization, and release notes of new products with customer and stakeholder groups up to senior leadership. In addition, this role will serve as team lead providing mentorship, review of product development and direction on ad-hoc leadership requests with more junior members. Key job responsibilities-Lead the design, implementation, and delivery of BI solutions for the complex and ambiguous problems-Conduct deep dive analyses of business problems and formulate conclusions and recommendations to be presented to senior leadership-Identify opportunities and key criteria to drive analytical reporting and business strategy-Produce written recommendations and insights for key stakeholders that will help shape effective metric development and reporting-Simplify and automate reporting, audits and other data-driven activities; build solutions to have maximum scale and self-service ability by stakeholders-Partner with our Data Engineering team to enhance data infrastructure, data availability, and broad access to customer insights-To develop and drive best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation-Learn new technology and techniques to meaningfully support product and process innovation-Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisionsA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! - 5+ years of SQL experience- Experience building measures and metrics, and developing reporting solutions- Experience with data visualization using Tableau, Quicksight, or similar tools- Knowledge of data warehousing and data modeling- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field- Master's degree in statistics, data science, or an equivalent quantitative field- 7+ years of SQL experience- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with AWS technologiesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117,300/year in our lowest geographic market up to $202,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are seeking a leader with procurement experience to strategically source products and services for North America Customer Fulfillment Procurement. The person in this role will coordinate with several teams across Amazon and will interact with our most important suppliers to satisfy organizational requirements. The position will work and partner with multiple teams to develop and execute category sourcing strategies, deliver savings and improve productivity across the category. The ideal candidate is a self-starter, and a creative, critical thinker with an intense motivation to learn. You must be an effective communicator and be able to work independently and as a leader of peers to generate high-quality work product in a collaborative, creative, ever-changing, and sometimes ambiguous environment. You must have a professional demeanor and be able to partner with people at every level. Key Job Responsibilities: - Establish category sourcing strategies, lead cross-functional strategic sourcing teams, negotiate with suppliers and execute contracts to optimize Amazon’s competitive position - Drive appropriate relationships with category suppliers, with a principal objective of achieving the optimal solution and cost of ownership that meets the business’ goals supported by a culture of continuous improvement with performance benchmarks in use - Manage category suppliers to proactively identify, monitor and optimize opportunities - Act as a market intelligence provider regarding categories; anticipate strategic opportunities and keep key stakeholders informed - Drive category suppliers in Supplier Relationship Management activities to mitigate risk, improve performance and add value to Amazon - Identify, achieve and report on savings and value targets for category sourcing activities - Align with internal customers and understand the business application of the category Key Performance Indicators: - Earn the trust of key stakeholders to drive alignment with the business - Create a category strategy in conjunction with internal customers to ensure there is a comprehensive, unified approach for the category. - Achieve yearly cost saving or value targets appropriate to the category aligned with annual budget processes. - Define and report on key metrics that measure effectiveness of supply and cost savings - Champion standards and process improvements - 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,900/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you interested in creating the future of B2C shipping? Our team is changing the way we interact with customers around the globe and building a new, emerging business in transportation to solve some of the biggest logistical opportunities facing not just Amazon, but the entire industry.The Transportation, Shipping, and Logistics at Amazon organization collectively represents some of the most critical components of Amazon’s first-class transportation network. With Amazon Freight, SMB and Enterprise Shippers can tap into Amazon’s world-class middle mile transportation solutions for their own freight needs, whether shipping inbound to Amazon or to third-party facilities. The Amazon Freight team in works closely together to drive self-service acquisition, lifecycle marketing, media buying and demand generation for Sales, accelerating the growth of our business.We are seeking a Sr. Event Marketing Manager to support the Amazon Freight and Shipping products. The ideal candidate will be a seasoned event marketing professional who thrives in a dynamic, fast-paced environment and has a passion for planning, executing, and analyzing in-person, hybrid, and virtual events. As a key member of the Events team, you will manage and execute events from inception to assessment to drive brand awareness, thought leadership, and sales. To be successful in this role, you will learn and stay up-to-date on the evolving Amazon Freight and shipping products and external freight industry best practices and trends. You operate well under pressure, pivoting strategies quickly and as-needed, while balancing competing priorities. You thrive being live for in-person events, are extremely organized, have experience working with production agencies and event vendors and can delegate as needed. You have a creative vision, as you will oversee creation for various forms of design and content to fit your marketing needs. Key job responsibilities• Develop and execute the end-to-end strategy and plans for 3P and 1P trade shows and events, including webinars and hybrid events; this includes tactical execution• Define the goals of each program component, manage the budget and timeline, and oversee a variety of vendors and venue partners to ensure all stakeholders are working together to deliver a high-quality experience• Manage 3P and 1P event calendar, tracking, and measuring/reporting out on KPIs• Design, create, and execute novel event approaches to drive customer engagement at 1P and 3P events• Execute and iterate on 1P and 3P event strategy• Ensure a high bar of customer experience for all events in the organization• Partner with the content marketing team to prepare speakers for speaking engagement• Partner with the creative team to design and produce event creative assets• Apply strong project management, documentation, analytics and reporting skills to overall event management• Manage external suppliers/agencies• Establish guidelines and best practices across teams, leading and contributing to the event calendar, stakeholder communications, standard operating procedures (SOP), vendor lists, and documentation of mechanisms • Write and contribute to documents• This role travels (20-30% of time)- 5+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience communicating results to stakeholdersAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

We are a small/start-up team within SFS (Seller Fulfillment Services) with a charter of increasing selection across various Amazon marketplaces. We are focused on innovative ways to extend current fulfillment capabilities for sellers. As a specialist on the SFS team, you will be responsible for ensuring a world class Seller experience in one of Amazon’s fastest growing and highest impact initiatives. As the program expands to new marketplaces, you will be ensure that Sellers worldwide receive the same high level of support that allows them to grow their businesses without friction. By focusing on auditing/ reviewing, designing and implementing operational improvements for Sellers, you will ensure that SFS is delivering the flawless experience Amazon customers have come to expect. And knowing that the best Buyer experience starts with excellent Seller performance, you will work closely with Customer Service to gather feedback on Buyer pain-points that can be resolved through Seller experience improvements. In addition to driving all key Seller operational initiatives from end to end, you will work closely with many teams, including the MFN shipping programs (Premium Shipping, Guaranteed Delivery, and Same Day Delivery) and seller tools (Amazon Buy Shipping and Ship by Region) business teams that shape a Seller’s experience. Key job responsibilitiesResults & Accountability: • Strong commitment towards goals and outcomes and to ensure Customer Experience metrics are maintained • Interprets metrics, diagnoses underlying issues, and recommends solutions to fix root cause • Drive a Zero Defect culture by managing controllable root-cause defects and ensure implementation of controls and minimize losses Continuous Improvement: • Build and document the SOP specific to the investigation and quality assurance processes, and work to deploy globally • Develop and/or influences new ideas/approaches • Establish procedures, plans and practices which promote the adoption of appropriate solutions and sustainability of desired results in complex operational environments • Develop tools/mechanisms to enhance and expedite decision making Communication: • Prepare daily/weekly reports to update senior management • Provide updates during weekly meetings to review metrics, misses and actions taken • Identify root causes and create action plans to address. Hold team members accountable for progress on key program actions A day in the life• Audit selected cases to review seller contact reasons and their experience• Communicate findings to the wider audience such as program/ business teams • Work/ implement operational improvement coming from audits conducted• Support queue management wherever required • A completed Bachelor’s Degree from an accredited university or 2+ years Amazon experience• Experience with performance metrics and process improvement (how, when, who)• Strong oral and written communication skills to create relationships with carriers and sellers. • Ability to think clearly and analyze quantitatively using multiple systems• Experience managing and executing programs to improve scale and leverage• Ability to multitask and manage multiple projects - work prioritization, planning and task delegation• Ability to effectively work with a variety of organizations, management levels, cultures, and personalities• Experience communicating with technical and non-technical stakeholders across multiple teams.• Proven track record of taking ownership and driving results• Passion for customers (both sellers and buyers)• Exceptional interpersonal and communication (both written and verbal) skill• Innovative and self-directed• Excellent problem-solving skills• Ability to write SQL queries and drive data analysis independently• BS or Master's degree in Business• 3+ years of relevant work experience in Internet-related program or project managementAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $35,000/year in our lowest geographic market up to $70,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.The Amazon Display Protocol team in AWS End User Computing is looking for a talented and passionate senior technical product manager to help us develop and grow our portfolio of products and technologies, and change the way people use interactive graphics applications in the Cloud!We are developing state of the art, low-latency remote display protocol. Our products provide to end users a secure and efficient way to get access to the graphical interface of a remote desktop or application that resides in the cloud or in a data center using different types of client devices and over varying network conditions.AWS services such as Amazon Workspaces and Amazon AppStream 2.0, as well as many customers around the world, including Netflix, Volkswagen and LG Electronics, leverage our technology to remotely interact with applications, running on EC2 or in their data center, using a range of end-user devices such as desktops, laptops, Chromebooks or thin-clients.You will be part of a distributed team with members both in the US and Italy. This position is for candidates who would like to join our team in Bellevue, WA. Given the distributed nature of the team, you may be asked to visit our team in Italy occasionally when conditions permit. There will also be opportunities to represent your product at major international/domestic conferences. Preferred qualifications* Experience with remote display protocols, such as Microsoft Remote Desktop and VNC* Experience with End User Computing products and services * Entrepreneurial spirit with track record for delivering results in fast-moving environments * Experience working with a diverse and geographically distributed teamKey job responsibilitiesYou will be part of an international team building technologies and products such as NICE DCV ( As a Sr. Product Manager - Technical/External Service, you will own portfolio strategy, product definition, feature prioritization, messaging, pricing, adoption, customer interaction, sales enablement, and team development. You will work with stakeholders across AWS as well as outside of Amazon, including lighthouse Fortune 100 and 500 companies using our products.A day in the lifeThis is a high visibility and high impact role. Every day you will have to balance your efforts among working closely with engineers to find innovative solutions for satisfying interesting customer needs, defining new product features, collaborating with our go-to-market teams to drive adoption, interacting with customers and partners, and representing our products and the team in front of all levels of AWS leadership. Either way, there will always be something new to learn. We ask you to be highly passionate, motivated, and willing to make a significant contribution to our team. Your talent and passion can make a big difference.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 5+ years of working as a Technical Product Manager experience- Experience in taking a product from conception & definition phase through engineering design and taking it to market- Bachelor's Degree in Computer Science or similar, or comparable years of experience- MBA- Experience with remote display protocols, such as Microsoft Remote Desktop and VNC; and/or Experience with End User Computing products and servicesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137,000/year in our lowest geographic market up to $236,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

We are looking for a talented Senior Program Manager to drive the implementation of DSP Products and Tools across the DSP Americas network. Our scope includes Brazil, Canada and Mexico. As a team player, you have an opportunity to work with some of the best technical program managers, project managers, finance partners, and business leaders across the company to design the optimal plan to deploy DSP Tech tools that solve the capacity requirement and provide the best customer experience in the most cost-efficient way.This Sr. Program Manager will drive data-driven decision-making and analyze diverse sets of data to build insights for our business. This Sr. PM will be gathering owner insights, mining data, making recommendations, and helping senior leaders make key business decisions. This Sr. PM will have the opportunity to work with a large, complex, and unrefined set of data to gather insights across different countries. Key job responsibilitiesThis role requires working with cross-functional business teams across the company to jointly define requirements, develop solutions, and manage the timelines for all current and future DSP tech launches. This position involves regular communication with senior management on status, risks/opportunities and daily change control management. Cross-team coordination, project management and executive interaction skills are essential.• Manage full lifecycle complex cross-functional programs with considerable impact across multiple organizations• Partner with Data Engineers and Software Engineers to design products and systems to transform and analyze billions of data items.• Perform complex business analysis to help drive organizational decision-making• Manage medium to large-scale data analysis projects, identify business and technical requirements, and build automated reporting and insight methodologies and tools that are financially grounded, yet explainable operationally.• Develop improvements and invent new ways to manipulate/mine data from a variety of data sources.• Work autonomously, seeking to understand business problems, automation limitations, scaling factors, boundary conditions, and reasons behind leadership decisions·• Work with program managers, business leaders, and executive team to communicate and impact critical business initiativesAbout the teamThe Country Parity, Expansions and Integrations (CPE&I) team is responsible to drive parity and expand the DSP program across non-US countries in Americas. Coordinating and leading other +15 Product and Program central teams that support the program.- 8+ years of program or project management experience- MBA in supply chain, business, engineering, finance or related technical or quantitative field- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Language: Spanish and/or Portuguese- 2+ years of driving process improvements experience- Product Management ExperienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

At Amazon, we strive to be Earth's best employer. To get there, we need exceptionally talented, bright, and driven people. As a member of our Workplace Health & Safety (WHS) team, you will have an opportunity to make a valuable contribution to that goal and grow a safe environment for our customers and employees.The WHS Worldwide Ergonomics and Safety Experience (WESE) team is seeking an experienced Rewards and Recognition Sr. Program Manager to develop a comprehensive global rewards and recognition program that celebrates the achievements and contributions of safety professionals within the organization. This individual will be energized to design a global program showcasing our commitment to safety in every environment, community, and geography where Amazon and our partners have a presence. This role is critical in motivating and acknowledging the contributions of our safety teams, fostering a culture of excellence, and promoting a generative safety culture across our organization. The ideal candidate will have experience building recognition programs preferably within Safety or Operations. They will have experience aligning stakeholders to a shared vision, experience implementing and sustaining global programs for field professionals. Key job responsibilities• Strategy and Program Development: Develop and execute a strategic rewards and recognition roadmap tailored to the unique needs and objectives of the organization.• Program Deployment: Lead the integration and implementation of Amazon’s HOP program, procedures and trainings in the field• Communication and Engagement: Drive awareness and commitment to rewards and recognition initiatives through effective communication strategies, ensuring high levels of leadership and associate engagement and participation.• Project Management: Manage projects within defined timelines and budgets, anticipate project risks and proactively propose mitigation strategies, and communicate project updates to leadership• Stakeholder Management & Collaboration: Collaborate with various cross-functionals teams including operations, and vendor partners to drive alignment, adoption, project milestones and deliverables• Measurement: Define objectives, key performance indicators (KPIs), dashboards and success measures to guide implementation and monitor progress• Thought Leadership: Stay up-to-date with emerging trends and advancements in the field, and leverage this knowledge to drive innovative solutions and continuous improvementA day in the lifeAs the Manager of Rewards & Recognition, your day is a dynamic blend of strategic planning and hands-on execution. You'll lead the charge in designing and implementing innovative recognition programs while building alignment and leading the pilot and implementation. From developing comprehensive strategies to fostering employee engagement and managing cross-functional collaborations, you'll be the driving force behind elevating workplace satisfaction and safety standards. - 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree in marketing or business administration- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.