Bristol

External job descriptionAmazon is a Fortune 500 company based in Seattle, Washington, and the global leader in e-commerce. Since our start in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Our focus on the customer and innovation drives the growth of Amazon, offering our customers more types of products, more conveniently, and at even lower prices. We are seeking a dynamic, organized self-starter to be the Sr. Maintenance Manager (Sr. MM) and lead our site-based maintenance team. The team is comprised of a Maintenance Manager, Area Maintenance Managers and maintenance technicians reporting to the Regional Maintenance Manager. The primary responsibilities are to lead a large maintenance team that maximizes equipment uptime, executes equipment maintenance and projects in a fast-paced, dynamic work environment. The successful candidate will be a highly experienced subject matter expert in Maintenance, workplace safety, and data driven management and leadership. A background in material handling equipment systems/applications, packaging automation, distribution processes and storage systems is a plus. The candidate must be a self-starter, possessing the ability to manage multiple complex projects and tasks simultaneously as well as be able to influence, and develop relationships at all organization levels. The candidate must be capable of overseeing the maintenance acceptance of part of commissioning large-scale, complex projects. Moreover, this individual will need to be adept at providing technical leadership and mentoring to a Maintenance team of at least of 80 people.Key job responsibilitiesKey Responsibilities include: - Provide leadership, mentor and manage site-based Maintenance Managers and Area Maintenance Manager in Amazon’s North American Fulfillment Network. - Develop Maintenance Department business plans and provide guidance and direction for the successful implementation of those plans. - Develop and implement Reliability plans that support increasing the Uptime of the facility - Drive maintenance Best Practices: Innovate, document, improve work methods, standardize, provide a safe work environment and require safe work practices, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and improve Amazon customers experience. - Offer guidance to senior leadership on maintenance and equipment end of life (EOL) issues using ROI, and other analytical techniques. - Provide oversight for budget development and execution, and capital planning. - Help manage vendor support and equipment relationships and leverage Amazon’s network size to maximize economies of scale. - Provide monitoring, auditing and enforcement of maintenance execution, safe work practices, and institute and audit training drills across the network. - Leverage the entire maintenance team for the benefit of the North American network. - Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing. - Provide Fulfillment Center General Managers with visibility over the Conduct of Maintenance in their fulfillment centers. - Recruit, interview, and hire bar raising talent in the Maintenance Managers and Maintenance Area Manager roles. - Help create a world-class Maintenance organization. Be willing and able to relocate for the needs of Amazon.- BS in Industrial or Mechanical Engineering or related discipline or BS/BA with 4+ years experience in maintenance or 2+ years Amazon experience.- Previous corporate and/or regional Maintenance roles leading 80 or more employees including salaried employees.- Experience leading change and maintenance teams in multiple site environments.- 7+ years’ experience managing employees and their performance.- Preferred qualifications- Strong communication, teambuilding, and influencing skills.- Thrives in a fast-paced, dynamic environment, with high expectations.- Thinks big! Proficient data analyst and new processes developer/adapter.- Self-starter. Strong evidence of driving goals with minimal day-to-day supervision.- Experienced in material handling equipment and large, complex integrated systems maintenance with strong statistical analysis skills.- Strong knowledge and experience with the major MHE integrators.- Exposure to Lean Concepts, TOC, layout design, cost/benefit analysis, labor productivity analysis (time studies, standardized work), safety/ergonomic/human factors.- Strong working knowledge of MS Excel, AutoCAD, MS Project, and SQL.- MBA or other Master’s degree and/or Six Sigma Black Belt Certification a plus.- Professional Engineering registration a plus.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Reliability & Maintenance Engineering (RME) is hiring for Area Maintenance Managers!Our Reliability & Maintenance Engineering (RME) team is integral to the success of Amazon worldwide. They manage risks, minimize system downtime, and find innovative ways to improve the way we work. It’s how we’ll become a more sustainable business while building the future one innovative product, service, and idea at a time.At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.The Area Maintenance Manager will lead a team of facilities associates and ensure a safe working environment for all.If you do not meet 100% of the preferred qualifications outlined in this job description, we still encourage you to apply. We understand that skills and competencies can be gained in many ways and we are primarily interested in a demonstrated commitment to the work and the potential to grow. Experience comes in many forms and passion goes a long way. If your experience is close to what we're looking for, please consider applying.Key job responsibilities- Dedicated to supporting multi-site production by working in a safe, customer-focused manner; and must be highly self-motivated and customer-centric- Develop and design solutions to difficult problems, manage outside contractors and be on call for emergencies- Handle multiple projects and daily activities, meet deadlines and develop plans on how to accomplish departmental and distribution goals- Ensuring that all safety programs and procedures are followed, develop and maintain preventative maintenance programs and good working relationships with operations- Develop business plans and provide guidance and direction for the successful implementation of those plans- Help to develop, set and track budgets- Understand and implement safety programs- Successful candidates must have the ability to provide enriched feedback to enhance individual performance, provide associates with written performance appraisals including discipline and up to termination- Mentor all facilities associates by motivating and providing direction to help them achieve their goals and make a consistent effort to go above and beyond- Project planning and cost analysis- The Area Maintenance Manager promotes and conducts good housekeepingAt Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!- Bachelor's degree, or 2+ years of Amazon experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Bachelor’s degree in a technical discipline (Industrial, Electrical, Mechanical, Civil)- Willing to travel up to 50 miles to different sites- Leadership experience- Experience in project management- Electrical and electronic principles- Blueprint and electrical schematic reading- Knowledge of CMMS programs- Preventive maintenance procedures- Industrial electrical- Industrial controlsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About Maintenance at Amazon:Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability & Maintenance Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the Role:As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Here is what you can expect with the Reliability & Maintenance Engineering (RME) selection process for Mechatronics & Robotics Technicians: (Timeframe: Approximately 30-days)Step 1: Congratulations! You successfully submitted your application! Step 2: Amazon Recruiting will review your application and invite the most qualified candidate to complete a pre-employment assessment. Step 3: If you meet the role qualifications, you will receive an invitation from Amazon Recruiting ( ) to begin your Criteria assessment. You have 5 days to complete. Step 4: Once you successfully meet the pre-employment assessment requirements, you will be invited to complete a video interview. Your video interview invitation will be from HireVue ( ) and you will have 7 days to record your interview.Step 5: Your video interview will be reviewed by the Amazon Hiring Team and you will be notified of next steps via email within 5 business days. Key job responsibilitiesResponsibilities include, but are not limited to• Promote a safe working environment by following all safety procedures • Complete preventative maintenance routines with proper documentation• Troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE), which includes belts, motors, photo-eyes, relays, and more• Maintain a positive working relationship across all of the Amazon Operations facility• Track and store department inventory• Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.The following are typical shifts in the Mechatronics & Robotics Technician role: Front Half Day Shift:Schedule: 4 days on, 3 days off. The days can be set according to your operational needs, a common pattern is working Sunday to Wednesday.Hours: Typically, this shift might start in the morning and end in the late afternoon. For a 10-hour shift, this could be 6:00 AM to 4:30 PM, with a half-hour break included.Back Half Day Shift:Schedule: 4 days on, 3 days off. Often, this shift could be Wednesday to Saturday to complement the Front Half Day Shift.Hours: Like the Front Half Day shift, this shift would also occur during daytime hours. Depending on your downtime windows, a typical schedule might be from 7:00 AM to 5:30 PM, with a half-hour break.Front Half Night Shift:Schedule: 4 days on, 3 days off. The days can be arranged as per your needs, such as Sunday to Wednesday.Hours: This shift would occur during the night. For example, it could run from 6:00 PM to 4:30 AM, with a half-hour break.Back Half Night Shift:Schedule: 4 days on, 3 days off. To complement the Front Half Night Shift, this might run from Wednesday to Saturday.Hours: Like the Front Half Night shift, this shift would take place during the night. Depending on your downtime windows, a typical schedule might be from 7:00 PM to 5:30 AM, with a half-hour break.At Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!- 1+ years of Microsoft Office products and applications experience- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 2+ years of experience conducting quality predictive and preventative maintenance procedures- 2+ years of experience in the repair of material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment- 2+ years of blueprint and electrical schematic reading knowledge- 2+ years of experience demonstrating Safety Standards- 1+ years of experience in troubleshooting and diagnostics of MHE systems- Able to troubleshoot basic input and output function of building operations- Experience with a Computerized Maintenance Management System (CMMS)- Continuous improvement mindset- Willingness to learn and grow within Amazon RME- Experience with MHE safety standards in accordance with Original Equipment Manufacturer (OEM) and Safety standards- Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field- 2+ years apprenticeship or equivalent experience in the Mechanical or Electrical field- 2+ of experience working with Programmable Logic Controller (PLC) based controls systems- 2+ year of knowledge with electrical and electronic principles- Experience with robotic operation and maintenanceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Reliability & Maintenance Engineering (RME) is hiring for Reliability Program Managers!Our Reliability & Maintenance Engineering (RME) team is integral to the success of Amazon worldwide. They manage risks, minimize system downtime, and find innovative ways to improve the way we work. It’s how we’ll become a more sustainable business while building the future one innovative product, service, and idea at a time.At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need especially qualified, self-motivated and hard-working people.The Program Manager will direct a team of facilities associates, as well as potentially supervise Area Maintenance Managers and will ensure a safe working environment for all.If you do not meet 100% of the preferred qualifications outlined in this job description, we still encourage you to apply. We understand that skills and competencies can be gained in many ways and we are primarily interested in a demonstrated commitment to the work and the potential to grow. Experience comes in many forms and passion goes a long way. If your experience is close to what we're looking for, please consider applying. Key job responsibilitiesResponsibilities include:• Support the Operations team by working in a safe, customer-focused manner• Develop and design innovative solutions to difficult problems• Handle multiple internally and externally sponsored projects• Meet deadlines, develop and track plans on how to accomplish departmental and distribution goals• Work with local site Safety Department leadership to understand, implement and audit safety programs. Ensure that all safety programs and procedures are followed• Develop and maintain preventative maintenance programs that integrate with Operations schedules. • Facilitate and mentor the professional development of departmental Maintenance technicians to empower them achieve their advancement goals • Participate in and support efficiency improvement Kaizen activities for the site, as well as the network when needed.• Participate in weekly network Maintenance calls and periodic Maintenance Manager off-site conferences.At Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!- Bachelor's degree, or 2+ years of Amazon experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience with computers, including MS Excel, Word and Office- Bachelor’s degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering- 5+ years of experience as a Reliability Program Manager or equivalent- 5+ years of experience with team management, budget responsibilities, supplier management, problem solving, and client/ customer relations- Experience using CMMS systems and reporting- Experience with computers, including MS Excel, Word and Office- Relevant training in MHE, Controls Systems, PIT as well as general building operations- Experience in project management- Experience with leading and delivering technical training- Understanding of Lean Manufacturing tools such as: 5S, 5Y, FMEA, PDCA, Value Stream Mapping, DMAIC, Run Charts, Pareto Analysis- Strong communication and presentation/facilitation skills- Strong analytical skills to deep dive into data- Ability to turn complex compliance requirements into scalable processes- Strong organizational skills- Ability to align, motivate and lead a team including creating accountability- Prefer experience managing teams in an industrial environment containing conveyance, process control and powered trucks- Demonstrated communication skills written and verbal including negotiation and conflict resolution- Ability to lead others in a technical role and interact with all levels of management- Reasoning, analytical and problem solving skills- Ability to train others with lesser skills- Ability to interpret and understand policies and procedures and relate them to others.- Field service engineering experience- Experience supporting a wide range of different conveyors and sortation systems- Ability to develop and maintain a partnership and communicate effectively, both in writing and verbally with Safety, Operations, Engineering, Sr. Management, peers, contractors and vendors- Ability to multitask and prioritize many different projects- Six Sigma certification from accredited program- Root Cause Analysis formal training and facilitation experience- PMP certification- Experience with Electrical and electronic principles- Experience with Blueprint and electrical schematic reading- Experience in usage of CMMS programs in support of RCA projects- Experience with Preventive maintenance procedures, Industrial electrical, Industrial controls, and Industrial electronics & roboticsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About Maintenance at Amazon:Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability & Maintenance Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the Role:As a Senior Mechatronics & Robotics Technician, you will lead service technicians on the team in the installation and repair of automated packaging and distribution equipment. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.Key job responsibilitiesResponsibilities include, but are not limited to• Promote a safe working environment by following all safety procedures• Maintain and troubleshoot all conveyor systems in the building• Lead and audit preventative maintenance procedures• Install, maintain, and troubleshoot relay logic, ladder diagrams, control components, photo-eyes, motor starters, limit switches, proximity sensors, solenoids, etc.• Create and close out work orders with data including labor hours, equipment maintenance and parts used• Maintain a positive working relationships across all of the Amazon Operations facility• Develop training plans for service technicians• Develop work plans for emergency repair of critical assets• Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.The following are typical shifts in the Senior Mechatronics & Robotics Technician role: Front Half Day Shift:Schedule: 4 days on, 3 days off. The days can be set according to your operational needs, a common pattern is working Sunday to Wednesday.Hours: Typically, this shift might start in the morning and end in the late afternoon. For a 10-hour shift, this could be 6:00 AM to 4:30 PM, with a half-hour break included.Back Half Day Shift:Schedule: 4 days on, 3 days off. Often, this shift could be Wednesday to Saturday to complement the Front Half Day Shift.Hours: Like the Front Half Day shift, this shift would also occur during daytime hours. Depending on your downtime windows, a typical schedule might be from 7:00 AM to 5:30 PM, with a half-hour break.Front Half Night Shift:Schedule: 4 days on, 3 days off. The days can be arranged as per your needs, such as Sunday to Wednesday.Hours: This shift would occur during the night. For example, it could run from 6:00 PM to 4:30 AM, with a half-hour break.Back Half Night Shift:Schedule: 4 days on, 3 days off. To complement the Front Half Night Shift, this might run from Wednesday to Saturday.Hours: Like the Front Half Night shift, this shift would take place during the night. Depending on your downtime windows, a typical schedule might be from 7:00 PM to 5:30 AM, with a half-hour break.- 1+ years of Microsoft Office products and applications experience- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 4+ years of experience conducting quality predictive and preventative maintenance procedures- 4+ years of experience in the repair of material handling equipment (MHE) or automated conveyor systems and controls- 4+ years of Blueprint & Electrical Schematic knowledge- 4+ years of experience demonstrating Safety Standards- 3+ years of experience in troubleshooting and diagnostics of MHE systems- Experience acting in a shift lead capacity that supports, trains, and mentors less experienced technicians- Experience with MHE safety standards in accordance with Original Equipment Manufacturer (OEM) and Safety standards- Able to troubleshoot basic input and output function of building operations- Experience with a Computerized Maintenance Management System (CMMS)- Continuous improvement mindset- Willingness to learn and grow within Amazon RME- Experience working with multiple stakeholders (Operations, Safety, etc.) to coordinate complex maintenance activities- Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field- 4+ years of knowledge with electrical and electronic principles- 2+ years apprenticeship or equivalent experience in the Mechanical or Electrical field- 2+ years of experience working with Programmable Logic Controller (PLC) based controls systems- 2+ years of experience with robotic operation and maintenance- Project Management experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.