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The AGI information is responsible to make the world's information accessible for AI models and customers everywhere. The Information Experience Technology (IXT) org within Info is responsible for defining and delivering engaging, natural conversational and proactive experiences, with easy-to-understand and content rich information that is relevant to every customer and optimized for every modality. As a Software Engineer in this role, you will have the opportunity to design and lead the development of unique and engaging experiences. You will be an integral part of a passionate and creative team that encourages experimentation and innovation on behalf of our customers. You will play an active role in building quick prototypes or proofs of concept in partnership with other technology leaders within the team. You will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams in AGI. Along the way, you’ll learn a lot, have fun and make a positive impact on millions of people.We are looking for a talented Software Developer with a strong technical background, customer obsession and bias for action with a track record of leading and delivering robust solutions quickly. Strong judgment and communication skills, long-term technical vision, and continuous focus on engineering and operational excellence are essential for success in this role. You will be expected to be proficient technically, mentor and grow junior developers, encourage software development best practices, and iterate quickly.Key job responsibilities- Collaborate with product and design teams to define and implement exceptional user experiences- Build a world-class mobile experience for our customers- Work closely with product managers and UX designers to define features- Understand latest trends in mobile technology and work across Amazon mobile teams- Design, develop, test, and maintain software applications and tools owned by the team- Relish the idea of solving problems and be comfortable with a degree of ambiguity that’s higher than most projects- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Alexa is Amazon’s groundbreaking voice service designed for voice interactions. We believe voice is the most natural interface for interacting with technology across many domains. We are looking for a Team Manager to join our Information Data Operations (IDO) team in Los Angeles.As a Team Manager, you will develop and manage Data Associates to support our speech and language technology. You have a passion for data, efficiency, accuracy, and coaching and developing others. You will lead a team of Data Associates and partner closely with Program Managers, Business Intelligence Engineers, and Knowledge Engineers to ensure data quality and project demands are maintained week over week. Key Responsibilities: - Manage job assignment of Data Associates on a day-to-day basis, monitoring performance on job adherence, volume, and quality - Support hiring and training of new Data Associates - Deliver high-quality work under tight deadlines - Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a regular basis - Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities - Track quality and utilization metrics - Provide regular formal and informal feedback to Data Associates - Identify and help implement process-related improvements- Adapt quickly to keep up with changing project conventions and new projects About the teamInformation Data Operations (IDO) is a team of Data Associates and support staff who help make Alexa smarter and drive efficiencies for stakeholders. We do this by increasing the number of questions Alexa can answer, by improving the overall quality of the answers Alexa serves, and by providing stakeholders high-quality data to make informed, data-driven decisions. - Bachelor’s degree - 1+ years of work experience- Experience directly managing and coaching people - Experience with project management and process improvement - Experience in understanding metrics and developing them, as required - Experience working with stakeholders and teams (especially technical) to execute on requirements, surface and mitigate risks to delivery, and develop processes and tools - Experience with accuracy tracking and development, throughput analysis and reporting - History of teamwork and willingness to roll up one’s sleeves to get the job done - Strong verbal and written communication skills - Excellent collaboration and organizational skills - Exhibits extreme attention to detailAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $47,500/year in our lowest geographic market up to $101,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.