Are you passionate about the user experience and quality of products? Do you often think about ways your favorite apps could improve? If your answer is yes, here is an opportunity for you to shine! Apple Maps Evaluation User Experience team is looking for a motivated software user experience test lead with strong problem solving, project management, and communication skills. We are looking for someone who will be responsible for test planning, coordination, execution and continuous improvement of processes for end-to-end user experience testing.

Description

The candidate should possess the ability to quickly grasp and distill highly complex matters into clean and understandable test plans and reports. It is necessary that the candidate is able to work independently and manage several concurrent projects in a fast-paced environment. The candidate must also be an effective diplomat with strong communication and organizational skills as they collaborate with multiple partners. The daily tasks involve every aspect of user experience testing on our products: test plan creation, test execution, result analysis, and reporting. You will closely collaborate with other members of Evaluation org including project leads, data scientists, field evaluation leads, and engineers to ensure the Maps organization ships the highest quality products. Other day to day work involves training other testers and assigning daily tasks. Design and develop test plans for new products to provide end-to-end user experience feedbackPerform test and/or plan resourcing and monitor progressKeep track of issues uncovered, identify serious issues, and escalate if necessary for a swift fixAnalyze results, create reports, highlight top issues, and deliver on timeCollaborate with key stakeholders including project leads, data scientists, and engineers to ship our products on timeAttend cross-functional meetings, comfortably articulate the status, and provide feedback and recommendations on products being testedCreate keynotes and present findings to stakeholders including Evaluation leadershipTrain contractors and career experience participants and manage their daily tasks

Minimum Qualifications

  • 5+ years of proven experience in software user experience or QA testing for consumer products
  • 3+ years of proven experience in managing multiple concurrent projects
  • Strong experience in developing and implementing test plans, processes or methodologies
  • Must be able to handle multiple projects and have strong time management skills in order to meet deadlines
  • Strong problem solver with a passion for quality and user experience
  • Strong collaborator with immediate team members, developers, and partners to deliver results
  • Ability to flexibly adjust and deliver in fast-paced and ever-changing dynamic environment
  • Quick-learner/Self-starter with an ability to distill complex matter
  • Excellent written and verbal communication and presentation skills

Key Qualifications

Preferred Qualifications

  • Familiarity with iOS, watchOS, macOS, or Apple hardware
  • GIS background
  • Experience in on-device testing
  • Experience in data analysis
  • Experience in training a group
  • Basic knowledge of coding e.g.) Python

Education & Experience

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $112,900 and $234,700, and your base pay will depend on your skills, qualifications, experience, and location.

    Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

    Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.