Sr. Maintenance Manager

Amazon is a Fortune 500 company based in Seattle, Washington, and the global leader in e-commerce. Since our start in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Our focus on the customer and innovation drives the growth of Amazon, offering our customers more types of products, more conveniently, and at even lower prices. We are seeking a dynamic, organized self-starter to be the Sr. Maintenance Manager (Sr. MM) and lead our site-based maintenance team. The team is comprised of a Maintenance Manager, Area Maintenance Managers and maintenance technicians reporting to the Regional Maintenance Manager. The primary responsibilities are to lead a large maintenance team that maximizes equipment uptime, executes equipment maintenance and projects in a fast-paced, dynamic work environment.The successful candidate will be a highly experienced subject matter expert in Maintenance, workplace safety, and data driven management and leadership. A background in material handling equipment systems/applications, packaging automation, distribution processes and storage systems is a plus. The candidate must be a self-starter, possessing the ability to manage multiple complex projects and tasks simultaneously as well as be able to influence, and develop relationships at all organization levels. The candidate must be capable of overseeing the maintenance acceptance of part of commissioning large-scale, complex projects. Moreover, this individual will need to be adept at providing technical leadership and mentoring to a Maintenance team of at least of 80 people.Key job responsibilities-Provide leadership, mentor and manage site-based Maintenance Managers and Area Maintenance Manager in Amazon’s North American Fulfillment Network.-Develop Maintenance Department business plans and provide guidance and direction for the successful implementation of those plans.-Develop and implement Reliability plans that support increasing the Uptime of the facility-Drive maintenance Best Practices: Innovate, document, improve work methods, standardize, provide a safe work environment and require safe work practices, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and improve Amazon customers experience.-Offer guidance to senior leadership on maintenance and equipment end of life (EOL) issues using ROI, and other analytical techniques.-Provide oversight for budget development and execution, and capital planning.-Help manage vendor support and equipment relationships and leverage Amazon’s network size to maximize economies of scale.-Provide monitoring, auditing and enforcement of maintenance execution, safe work practices, and institute and audit training drills across the network.-Leverage the entire maintenance team for the benefit of the North American network.-Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing.-Provide Fulfillment Center General Managers with visibility over the Conduct of Maintenance in their fulfillment centers.-Recruit, interview, and hire bar raising talent in the Maintenance Managers and Maintenance Area Manager roles.-Help create a world-class Maintenance organization.-Be willing and able to relocate for the needs of Amazon.- BS in Industrial or Mechanical Engineering or related discipline or BS/BA with 4+ years experience in maintenance or 2+ years Amazon experience.- Previous corporate and/or regional Maintenance roles leading 80 or more employees including salaried employees.- Experience leading change and maintenance teams in multiple site environments.- 7+ years’ experience managing employees and their performance.- Strong communication, teambuilding, and influencing skills.- Thrives in a fast-paced, dynamic environment, with high expectations.- Thinks big! Proficient data analyst and new processes developer/adapter.- Self-starter. Strong evidence of driving goals with minimal day-to-day supervision.- Experienced in material handling equipment and large, complex integrated systems maintenance with strong statistical analysis skills.- Strong knowledge and experience with the major MHE integrators.- Exposure to Lean Concepts, TOC, layout design, cost/benefit analysis, labor productivity analysis (time studies, standardized work), safety/ergonomic/human factors.- Strong working knowledge of MS Excel, AutoCAD, MS Project, and SQL.- MBA or other Master’s degree and/or Six Sigma Black Belt Certification a plus.- Professional Engineering registration a plus.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Senior Site WHS Manager

At Amazon, we prioritize health, safety, and well-being above all else. There is nothing more important. To support this priority, Amazon is seeking an experienced and innovative Senior Site Workplace Health and Safety (WHS) Manager to join our team. In this position, you will be responsible for partnering with the site level operations team for your designated site in order to execute company WHS policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and Kaizen events, you will lead continuous improvement initiatives to reduce conditional and ergonomic risk in Amazon’s processes to ensure a safe and healthful working environment for our associates.In this role, you must demonstrate the ability to build trust and confidence with the cross functional operations teams, and influence change through providing comprehensive risk assessments and safety data analysis. To do so, you must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. You will also be required to instruct and train operations leadership and site WHS professionals in company EHS policies while assisting the regional teams in incorporating our safety standards at their sites. Your experience working in safety programs and your relevant safety, environmental and ergonomic knowledge in an operations environment will be crucial.You will be responsible for developing a team of safety managers and safety professionals at your designated site. Your teams’ success will depend on your ability to create and execute leadership development plans for your larger team. You must demonstrate your ability to clearly communicate organizational direction through your team. As a senior leader in the WHS organization, you will also be responsible for judging and assessing safety talent to select appropriate bench strength for current and future business needs. Additional responsibilities include but are not limited to:• Act as SME of local/regional regulations and company WHS policy.• Provide guidance and oversight to ensure compliance to all applicable Amazon Safety Policies.• Measure site performance against published requirements in safety policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies.• Ensure safety record keeping and data integrity and provides Operations with accurate reporting and metrics to support business safety initiatives.• Deliver on-time and quality projects to Operations.• Deep Dive safety metrics and review incident weekly and monthly incident trends to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest.• Deep Dive trends and propose action plans to Sr. Leadership on site.• Audit record keeping practices and Global Safety Database entries to ensure compliance to global safety standards and local regulations.• Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent.• Manage and mentor the Safety Managers and Safety Associates in your assigned site.• Engage the Injury Prevention Specialists (IPS) and Site Leadership to drive long-term strategic actions to achieve incident reduction.• Perform targeted Kaizen events in partnership with the Operations teams based on the risks identified in each task (force, repetition, and awkward postures).• Ensure site leadership and associates are trained and knowledgeable of their responsibilities under each policy• Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required safety training.• Review for effectiveness the deployed safety tools and revise to ensure continual improvement.• Partner with corporate and other regional field safety personnel to leverage global safety and environmental best practices into NA network standards.• Bachelor’s degree • 7+ years of increasing responsibilities in safety and/or environmental programs in manufacturing, production, or service operations, or relevant experience applicable to the role • 7+ years of increasing responsibilities in people and performance management • CPR/First Aid Certification, or willingness to obtain within 3 weeks of start • Experience implementing lean principles and process improvement in an operational environment • Willingness to work a variety of shifts, including nights and weekends, as required to support direct reports and site needs• Master’s degree preferred • Certified Safety Professional preferred • Experience in a fast-paced, dynamic organization • Interest in long-term career development through assignments in multiple FCs across the nation • Prior experience in a management development training program • Track record of effectively managing a safety operation comprising both salaried and hourly staff • Demonstrated experience in developing others into higher levels of responsibility in an organization • Strong written and verbal communication skills, including comfort interfacing with Directors and VPs • Strong analytical and problem-solving skills Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.