Air Quality Engineer, AWS Environmental

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Join a diverse, dynamic, and enthusiastic team of environmental compliance professionals who play a leading role in air quality permitting and compliance at Amazon Web Services (AWS), where we have a history of leading the world in innovative technologies and services. As a member of the Air Permitting team, you will develop and implement environmental programs aimed at ensuring compliance with air quality regulations and standards in the Americas while also enabling AWS’s growth around the world.As an Air Quality Engineer you will play a key role in air permitting and air quality compliance for new and existing AWS facilities in the Americas (AMER) region. You will be the environmental representative on behalf of the AWS Environmental Team in AMER responsible for the successful delivery of air permitting projects. You will partner with stakeholders across AWS to develop standards and mechanisms that incorporate air quality permitting into the process of planning, building, and operating data centers. You will manage strategic air quality engineering and air permitting projects and provide regulatory compliance guidance for both design and operations teams. The Air Quality Engineer will also work with internal and external partners that include government entities, AWS regional environmental engineers, consultants, design, construction, operations and other key stakeholders. You will regularly engage with stakeholders; report to AWS Environmental leaders; and ensure risks to air permitting and compliance pathways are being appropriately identified, communicated, and managed.The successful candidate will have a strong track record of air quality engineering solutions and air permitting in North America, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities, and be a strong advocate for air quality compliance and sustainability.Key job responsibilities• Function as a leader for air permitting work in AMER by managing the preparation of air permit applications for new construction, modifications, amendments, and renewals.• Manage contracts and relationships with environmental consultants and testing firms to complete air permit applications and air dispersion modeling analyses.• Manage regulatory agency interactions for permit evaluation and processing, and new process and technology introduction.• Prioritize and manage multiple technically complex assignments concurrently.• Represent Amazon at appropriate levels with governmental agencies and throughout the company.• Review environmental permitting requirements for new power generation technologies, including both prime power generation and back up emergency power for data centers.• Identify permitting implications of both onsite and offsite power generation and supply to data centers (in front of and behind meter).• Identify applicable climate/energy regulations and implication on development of both traditional natural gas power generation and alternative/clean energy solutions.• Work collaboratively with energy, design engineering, public policy, capacity delivery, real estate, due diligence, and legal teams on large scale projects with undefined scope and drive towards sustainable long term energy supply solutions.• Knowledge of/experience with natural gas and hydrogen based energy generation.• Must have experience with Title V, NANSR, and PSD air permitting in the US.• Must have experience with data center permitting and compliance.A day in the lifeThis role's primary focus is to function as an environmental air quality engineering leader and implement centralized management systems that support AWS growth and compliance in the Americas. You will work directly with partner teams throughout the data center development lifecycle to encourage sustainable air quality development and design and to ensure compliance compliance with local, state and federal air regulations. Beyond the day-to-day responsibilities, you will monitor and review evolving and emerging air quality permitting/modeling regulations; you may be required to assess impact(s) of regulatory changes to AWS and propose course of action.The AWS Enviromental team is a dynamic team that is critical to enabling AWS’s growth around the world, as well as ensuring compliance of AWS’s global operations, including physical data centers, as well as other AWS facilities, customer-facing enterprises and products. The Environmental team has responsibility for architecting and implementing AWS’s global environmental programs. This includes defining and implementing risk management and compliance systems and driving their continuous improvement; setting and refining global policies and procedures; overseeing the development of standards, tools, auditing and metrics, and employee training; ensuring effective engagement by environmental teams on global initiatives, including those that are part of Amazon’s ambitious sustainability goals; providing specialist expertise; and engaging with all AWS business units to provide scalable and effective compliance strategies that support current and future business objectives while ensuring compliance with environmental regulations.About the teamAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.• 5+ years of experience with air quality regulatory assessments and air emissions evaluations, serving as an environmental technical resource, program specialist, or program manager • 5+ years of experience with air permitting at local, state (e.g., minor source/synthetic minor source), and federal (e.g. Title V, NSR, PSD) levels • 3+ years of experience with air dispersion modeling analyses (AERMOD) in support of air permit applications and NAAQS evaluations• 3+ years of experience with engine specific regulations including 40 CFR 63 Subpart ZZZZ and 40 CFR 60 Subpart IIII • Experience leading change in multiple site environments and the ability to influence those that are not direct reports or within your organization • Excellent organizational and project management skills • Strong interpersonal skills: excellent communication skills, strong relationship builder, solid influencing and negotiation skills, and the ability to coach at multiple levels • Broad knowledge of North American and state level environmental regulationsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,700/year in our lowest geographic market up to $210,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Dedicated Cloud Engineer, ADC2S

Would you like to help implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to provide a better world for future generations?Amazon Web Services is seeking top industry technical experts to grow our team dedicated to expanding our Elastic Compute Cloud (EC2) to government customers. We are seeking a talented engineer skilled in the art of integration who understands the Agile mindset and DevOps philosophies, yet is not constrained by how “things are usually done" and is willing to decompose and reinvent systems, processes, and tools. We're looking for a technical expert for one of the largest compute services on the planet; if you possess that rare mix of depth in Operations, Networking, and Systems Engineering then we are waiting for your application.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.10012Key job responsibilitiesYou'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become expert at EC2 platform diagnosis, response, measurement, and automation. You will design and build the operational scalability that sustains the platform's insane growth. You will be able to measure your success by its visible impact on the efficiency and effectiveness of government services for our nation.A day in the lifeAmazon has a fast-paced environment where we “Work Hard, Have Fun, Make History.” On a “typical” day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 5+ years of systems administration experience (Linux/Windows or Networking)- 3+ years experience with cloud computing technologies.- Strong debugging and systems analysis skills to be able to identify and quickly resolve/mitigate issues- 3+ years of troubleshooting skills at all levels, from application to network to host- 2+ years of experience working with at least one scripting language- Current, active US Government Security Clearance of Top Secret or above- In lieu of above relevant work experience, a degree in Computer Science, Engineering or a related field.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Associate, Customer Incident Response, Global Services Security - Customer Incident Response Team

Do you want to work on planetary scale incident response solutions in the cloud? Are you skilled at performing Incident Response activities and helping customers build threat detection and incident response capabilities using highly scalable computing architectures? Are you excited to help customers respond to security incidents and automate security operations giving them unprecedented capability and agility? Do you enjoy working on fast-paced complex projects focused on game changing business outcomes for customers globally? As a member of the Threat Detection and Incident Response Practice in the AWS Global Service Security you will have the opportunity to help customers respond to security incidents and pioneer technically superb security solutions to help customer operate securely in the cloud. Building on those experiences you’ll collaborate with AWS service teams on new features, innovate with new technologies, and explore new challenges.The Global Services Security team, a part of Amazon Web Services (AWS), leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customersSales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Key job responsibilities• Support incident response operations• Become a technical resource that earns the trust of customer stakeholders before, during, and after a security event.• Contribute as part of a team that include Amazonians, partners, and customers to build and deploy threat detection and incident response capabilities.• Assist in the design, building, and deployment of solutions to automate security operations and incident response on AWS.• Develop high-quality content, such as automation tools, reference architectures, and white papers to help our customers secure their workloads.• Innovate on behalf of customers by translating your thoughts into action-yielding results.• Mentor and invest in our team, partners and customers to raise the bar for our customers.• On-call required.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 1 years of threat detection or incident response experience- 1+ years of experience building/operating on the AWS platform- 2+ years of experience in technical IT security or related job role- Experience in building scripts, tools, or methodologies that enhance customers’ threat detection and incident response capabilities.- Experience in operating security solutions, such as WAF, IPS, Anti-DDoS, or SIEM.- Interest and/or experience in big data storage, processing, and analytic methodologies and techniques like relational databases, NoSQL, ETL, business intelligence, Hadoop, data science, or machine learning.- Experience managing a security event, including managing customer expectations and delivering results.- Knowledge of incident response workflows and processes.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

AWS Security Operations/Incident Response Engineer, US Amazon Dedicated Cloud Security

Amazon Web Services (AWS) is the leading cloud provider, providing virtual infrastructure, storage, networking, messaging, and many other services to customers all over the world. AWS runs a globally distributed environment, operating at massive levels of scale. Businesses, from start-ups to enterprises, run their operations and applications on AWS’s multi-tenant infrastructure. Governmental organizations are also looking to and depending on AWS for cloud solutions and services.The AWS Security Incident Response team is seeking a focused Security Engineer who can take on a leadership role in responding to security issues in support of our National Security program. This engineer will work as a part of a growing team of security engineers who are focused on protecting the AWS infrastructure that is used by our national security customers. Our security engineers perform many duties during an average day: log analysis, incident response, forensics, system/tooling development, and risk assessment, just to name a few. You must thrive in high-pressure situations, think like both an attacker and defender, and drive relevant teams to take the right actions in the right time frames to mitigate risks. They also need to balance technical risks against business needs and be able to articulate risks and mitigations to members of leadership at various levels.You should have a good mix of deep technical knowledge and a demonstrated background in information security. We value broad and deep technical knowledge, specifically in the fields of cryptography, network security, software security, malware analysis, forensics, security operations, incident response, and emergent security intelligence.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilitiesYou should be able to accomplish most of the following: - Confidently and intelligently respond to security incidents, and proactively consider how to prevent the same type of incidents from occurring in the future. - Design and coordinate cohesive responses to security events that involve multiple teams across the organization. - Build security utilities and tools for internal use that enable you and your fellow Security Engineers to operate at high speed and wide scale. - Ability to communicate effectively at multiple levels of sensitivity, and multiple audiences. - Recognize, adopt and instill the best practices in security engineering fields throughout the organization: development, cryptography, network security, security operations, incident response, security intelligence. - Fulfill regular on-call responsibilities.About the teamOur team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.- Bachelor's degree, or CCSP (Certified Cloud Security Professional) or CEH (Certified Ethical Hacker) or CFR (CyberSec First Responder) or Cloud+ or CySA+ (CompTIA Cybersecurity Analyst) or GCED (GIAC Certified Enterprise Defender) or GICSP (Global Industrial Cyber Security Professional) or PenTest+- Current, active US Government Security Clearance of TS/SCI with Polygraph- Experience with AWS products and servicesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

BIM Client Information Manager, AWS Design Services

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centres and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS Data Centre Design Services team is looking for a BIM Client Information Manager to join our highly collaborative leadership team, responsible for all data centre (DC) and ancillary building projects across AWS Americas North and South regions. As a BIM Client Information Manager you will work with a multi-disciplinary team of BIM specialists with a detailed knowledge BIM engineering and construction principals. The BIM Client Information Manager is accountable for BIM deliveries in both design and construction stages consistently achieve industry leading standards and technologies across the AWS DC portfolio, to enable this the team implements BIM technologies and workflows as well as maintaining a suite a BIM documentation. Our team is committed to creating and delivering innovative products to our customers; and are known for being a diverse and upbeat team that is changing the face of Cloud Computing. Amazon’s data centres are industry leading examples of innovation in the areas of energy efficiency, cost effectiveness and carbon foot-print reduction. We continue to grow and are looking for team members that can raise the bar, and love to learn. Amazon’s work environment is unique in every aspect and offers an exceptional opportunity for qualified candidates.Key job responsibilitiesYou must be able to work independently and work within a team environment to accomplish assigned tasks. This includes working with internal teams as well as external suppliers, consultants, manufacturers, vendors, and contractors. Your duties will include:* BIM Oversight of all aspects of the Data Center life cycle starting with design, construction, and maintenance of Data Center BIM models.* Work to establish and maintain a common data environment, along with processes, procedures, and security around the AWS design team’s information exchanges.* Ensure BIM files meet AWS standards and are following the Exchange Information Requirements (EIR) at all times during the project by reviewing consultant BIM documentation, BIM files, coordinate output formats, and validate data quality, collect design documents and files for projects.* Work on concurrent projects in multiple geographical locations, from design through construction. * Assist with establishing and maintaining BIM standards, processes, and workflows as well as Educating and training internal teams in BIM software and procedure.* Lead discussions in engineering/ construction best practices supporting the wider team by sharing knowledge with a view to establishing new standards.A day in the lifeOn a normal day you will review project Revit and Navisworks models assessing model development, modeling standards and practices and adherence to the BIM standards and compile your comments on same. You will then meet with the BIM design or construction project team to review your comments and discuss any BIM relevant items on the project. You will also work with our internal Design Services BIM team to communicate project improvements and to innovate. You may also meet with the wider BIM Client Information Manager team to discuss process improvement, document standards, innovations and project challenges. About the teamThe BIM Client Information Management team highly values working hard, having fun and making history. We strive to ensure the greater sense of team and community that crosses borders and time zones to keep us connected to our core values. You’ll join a diverse team of software, hardware, network engineers, supply chain specialists, security experts, operations managers and industry leading BIM specialists. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.• 5+ years of design/construction experience.• 4+ years of experience working with Revit.• 2+ years of experience working with Navisworks.• Experience in the establishment and management of BIM & VDC models including orientation, geo-positioning, coordination and the set-up of model reviews.• Excellent organization skills in archival & maintenance operations of project documents.• Bachelor’s degree in Engineering or Construction.• Experience directly related to Data Center design and construction.• Experience and knowledge applying Lean principles to design modeling and drawing production.• Experience exporting of embedded data and schedules from BIM models to spreadsheets.• Experience with the following software tools: AutoCAD, Bluebeam, Dynamo, RF Tools, CTC Tools, Solibri and Procore.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Business Data Analyst, Data Center Capacity Delivery

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.You'll work with a team of Business Intelligence Engineers, Program Managers, Cost Engineers, Construction Managers and Business leaders across the globe to help us improve the way we build data centers (cost, quality, schedule, resources, etc.).Key job responsibilities- Access, clean and maintain data integrity.- Identify data quality root causes and propose solutions.- Work across teams to drive data quality improvements.- Create mechanisms that flag erroneous data or data outliers.- Meet with key stakeholders to understand root causes of data outliers.- Utilize data to identify opportunities for our business to improve.- Propose data-driven solutions/processes that improve Level of Effort (LOE), schedule, cost, visibility, quality, etc.- Help to create databases with historical data.- Support program and project team initiatives by analyzing proposals.- Create and maintain open communication mechanisms to drive visibility of team initiatives.- Create and maintain reports for key business metrics.- Assist teams in Lessons Learned and goal setting.- Lead initiatives to automate data processes that are currently manual.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- 2+ years working in the commercial construction industry, preferably in data center construction.- Project Management certificationAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Business Intel Engineer II, AWS Support Business Intelligence & Analytics

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Are you a passionate Business Intelligence Engineer (BI Engineer) who wants to make a real impact on a big business? Read on!We are looking for seasoned Business Intelligence Engineers to join a BI team in the AWS Support organization. AWS Support, despite the impression that its name (“support”) might give you, is not a typical reactive customer service, but an independent AWS business that provides industry-leading offerings way beyond just “break-fix”. The business has a self-standing P&L and has even yielded revenue larger than most AWS Services. Managing an organization that provides support for ever-expanding AWS product portfolio to millions of customers across the globe is not a simple task and leaders in all functions inevitably need reliable data for their day-to-day operations and strategic decision-makings. The BI team is an integrated core part of the AWS Support operations delivering robust and trustworthy infrastructure to the truly data-driven organization.As BI Engineer, you will work closely with internal stakeholders to define key performance indicators (KPIs) through your deep understanding in support business and operations and implement the KPIs into dashboards/reports that drive the decisions made by senior leadership. The BI Engineers will have opportunities to not just exercise her/his technical skills such as SQL to retrieve data and convert it to simple graphs and tables, but to develop true dashboards that are information-rich and flexible yet intuitive and easy-to-use that help the support leadership quickly discover golden insights to serve AWS customers better. You will let the data answer questions such as “What is high/low quality means at support?”, “Is this particular customer happy with their support experience? “, and “How productive is this support agent versus other agents in the network?” The usage of the data that the AWS Support BI team publishes spans to other AWS teams outside of the organization. Support data serves as one of key leading indicators for new customer demands and for problems yet to be discovered. Such external usage might lead to “next big thing” launched by AWS!From technology perspectives, you will have opportunities to (and will be asked to) be exposed to the modern agile cloud-based data technologies. The team will be empowered to select the right technology, if necessary, based on customer needs and you will have the full set of AWS services in your toolbox.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities- Understand the problem that's loosely defined or structured. - Provides BI solutions for difficult problems and works on delivering large BI solutions.- Provides solutions that drive team's business decisions and highlight new opportunities.- Improves code quality and optimizes BI processes.- Basic understanding of a scripting language. Knows how to model data and design a data pipeline. Able to apply basic statistical methods (e.g. regression) for difficult business problems.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. - Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Knowledge of advanced skills in Excel as well as any data visualization tools like Tableau or similar BI tools (familiarity with Tableau preferred)- Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business- Current, active US Government Security Clearance of TS/SCI with Polygraph- Experience with data modeling, warehousing and building ETL pipelinesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Business Intelligence Engineer, DCC Communities

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As a Business Intelligence / Data Engineer you will enable data-driven decision making within the Amazon Web Services Data Center Infrastructure Operations organization.The Infrastructure Operations Team is responsible for planning, implementing, monitoring and continuously improving the global Amazon Data Center infrastructure. The team supports all aspects of the Data Center based organizations, including but not limited to : Safety, Security, maintenance, daily operations, logistics, engineering and equipment management. You will be developing, implementing and maintaining the information data warehouse, and utilizing insight platforms, to enable decision support systems for the overall organization. You should have excellent business and communication skills, and be able to work with business owners to understand their data and reporting requirements. Above all, you should be passionate about working with huge data sets and be someone who is able to bring data sets together to answer business questions and drive growth. You will build ETLs to ingest the data into the data warehouse and data lake, as well as end-user facing reporting applications. You will primarily support teams within the Infrastructure environment, but will also have opportunities to support teams in the overall Amazon Web Services community.You will work with business customers and development teams to define analytics requirements and then deliver flexible, scalable, end-to-end solutions. You will have an opportunity to work with big data and emerging technologies while driving business intelligence solutions end-to-end: business requirements, data modeling, ETL, metadata, reporting, and dashboarding. You should have expertise in the design, creation, management, and business use of large datasets.Key job responsibilities- Passion for storytelling through the visualization of data. We are looking for someone who obsesses about the user experience and who excels in driving business outcomes through the dashboards they develop. - Experience with Tableau or similar visualization/dashboarding platforms like PowerBI, QlikView, Google Charts, Amazon QuickSight, etc.- Moderate to Advanced SQL skills. Skill with aggregate functions, joins between three or more data sources, window functions, and query optimization.- Experience in building presentation layers for reporting dashboards in SQL. - Ability to design and build tables for staging and presentation, outside of the visualization software, in AWS Redshift or other similar Data Warehouse (DW) platform. - Knowledge and understanding of data modeling and data design, e.g. fact and dimension tables, snowflake and star schema, etc.- Experience in building automation to extract data from a Data Lake/Data Warehouse into visualizations. - Optimizing large volumes of data through organization of building views and tables with business metrics and KPIs, and creating scheduled, recurring jobs to load data into the visualization environment.- Excellent communication skills, verbal and written.- Experience leading projects, interacting with customers and stakeholders to deliver successful dashboard products.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 4+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Knowledge of SQL and data warehousing concepts- Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with Airflow DAGs for ETL- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Experience with forecasting and statistical analysisAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $89,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Cabling Automation - Technical Infrastructure Program Manager II, PathFinder

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services has an immediate opening for a Technical Infrastructure Program Manager II to support PathFinder which is an infrastructure design and automation software. This TiPM will lead cross functional teams to automate worldwide data center networking infrastructure projects, from inception through design, implementation, testing, and deployment.Key job responsibilitiesWe are seeking a Technical Infrastructure Program Manager II with expertise in AWS (Amazon Web Services) and a deep understanding of data center and data center information management (DCIM) software. This role will be pivotal in driving product initiatives that cater to modern cloud and data center environments. The ideal candidate will possess a blend of technical acumen in cloud technologies, data center operations, and DCIM software, paired with a passion for driving customer-centric programs. The ability to lead cross-functional teams and execute on a shared vision is essential.This position requires up 50% Travel (Domestic and International trips to AWS Data Center Clusters).If you meet these qualifications, exude passion, and enjoy the challenges of deploying highly technical and innovative projects at massive scale, this job is for you!A day in the life• Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed.• Develop and implement scalable, data-driven process improvement/automated solutions.• Work closely with software and hardware engineering, to ensure program goals are met and customers are delighted.• Using your SQL knowledge, gather the reporting and insights generated by our software.• Engage with customers to gather feedback and iterate on program features.• Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new tools- Experience driving programs across multiple geographies- Experience managing global programs across cross functional organizationsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,400/year in our lowest geographic market up to $197,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Category Manager, Data Center Sourcing & Procurement

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is a dynamic, growing business unit within Amazon.com that provides a broad set of infrastructure services including computing power, storage options, networking and databases available on demand. We are the leader in cloud computing and our pioneers are embracing innovation, building the future, and making history! The Infrastructure team provides AWS and Amazon.com with the compute, network and data center capacity that are the foundations of the retail and cloud business.Amazon is seeking a motivated and data-driven category manager to support the Americas data center operations space. The candidate should have strong supply chain and procurement skills, analytical and financial acumen , communication capabilities and a hands-on passion to dive-deep into processes used in our data center operations network. Additionally, candidate must have proven skills in managing large-scale supply chain and procurement improvement projects.As a Category Manager, you will create and implement sourcing strategies for at least one services category and collaborate with internal business partners and suppliers to drive efficiencies, reduce risks, and costs for Amazon. You will develop mechanisms and metrics to hold suppliers accountable for performance and delivery. You will drive results through methods that include competitive bidding, negotiating, and analyzing data and market trends for your category. The ideal candidate thinks long term, drives multiple initiatives, communicates appropriately and influences customers and suppliers at all levels. You will be collaborative, but also work with significant autonomy. To be successful in this role you will be highly analytical; think strategically and globally; exhibit curiosity and learning drive; have a sense of urgency to meet customer timelines, succeed in a fast-paced environment; and have a high level of customer focus and business judgement. It will be critical to embrace and model Amazon’s Leadership Principles and have an entrepreneurial spirit. A successful candidate will demonstrate: · Proven experience driving large-scale process improvements resulting in measurable value · High attention to detail including proven ability to manage multiple, competing priorities simultaneously · Ability to think strategically and execute methodically · Demonstrated ability to influence teams to adopt change utilizing smart technologies · Ability to work in a fast-paced environment where ambiguity exists and continuous innovation is desired · Committed to learning and expanding professional and technical knowledge · Demonstrated analytical, financial and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases · Willingness to roll up your sleeves and do whatever is necessary; general manager / owner mentality · Demonstrated ability to dive deep in understanding the product, our business, and the competitive landscape · Ability to see ahead comprehensively and devise a strong plan of action, and ensure execution happens on time, every time · Ability to get things done and produce conclusive, measurable results within time commitments · Strong influencing skillsA day in the lifeAbout AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to celebrate our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Cloud Technical Account Manager

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.A TAM provides consultative architectural and operational guidance delivered in the context of customer’s applications and use-cases to help them achieve the greatest value from AWS. A TAM will work with their customer to provide tailored engagements including Strategic Business Reviews, Security Improvement Programs, guided Well-Architected reviews, Cost Optimization workshops, and a range of proactive services. TAMs will consult on architecture, governance, security, and operations, including cost management and other pillars of building on AWS. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations- Understanding of the AWS Well-Architected Framework pillars and ability to properly apply them to existing or new customer architecture, implementations, and/or solutions- Internal enterprise or external customer-facing experience as a technical lead- Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s)- Experience in a 24x7 operational services or support environment- Experience with AWS services and/or other cloud offerings- Experience applying technical or operational expertise to identify, balance trade-offs, and solve difficult challengesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Constructability Engineer, Data Center Design Engineering

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Our goal is to find the candidate that has well developed data center technical knowledge coupled with practical construction and commissioning experience to help drive standards in this essential part of our delivery process. If you have experience working within a broad design and construction infrastructure environment, then you could be the right candidate. Key job responsibilities- Work closely with the Global Constructability team, Design Engineering and Construction Management teams to ensure consistency of approach- Drive practical constructability standards in design documentation - Drive commissionability improvements in our designs.- Drive process improvements in the hand off from design to construction/commissioning- Optimise the engineering input post design completion - driving consistent roles and responsibilities and accountability. - Work closely with regional engineering teams to drive consistency- Act as the initial point of escalation for complex constructability issues.- 25% regional travel, sometimes unplanned.A day in the lifeAs a Constructability Engineer you will be involved in the entire process of a project, from site selection all the way through into operations. You will act as a conduit between Design Engineering and all other teams, providing a pragmatic and practical engineering-based support to both DE and associated teams. Delivery issues will be both presented to you by our own team and other associated teams, but you will also actively seek to recognize problems and develop solutions. Resolution of these issues will require a thorough understanding of the process of design and construction to enable a robust and manageable solution to be developed, always considering the best interests of the AWS business. About the team• Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.• Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.• Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. • Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. • Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- Bachelor’s degree in Mechanical/Electrical engineering (or similar) or a Construction related discipline- 5+ years of experience in Construction- 10+ years of experience in data center engineering- In depth understanding of critical data center mechanical and electrical equipment- Be a motivated, highly dependable individual- An ability and willingness to think outside of the box to find creative and innovative solutions to reduce costs with no impact on quality and reliability- Possess excellent communication skills, attention to detail, maintain high quality standardsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Construction Cost Engineer, North and South America Cost Control

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS North and South America Cost Control team is seeking a passionate and motivated construction cost engineer to support a portfolio of Data Center Construction projects. The ideal candidate is innovative, analytical and knowledgeable of the global construction market, the core systems integral to the construction of data centers, and their associated costs. You should have a bias toward automation and a track record of creating benchmarks and metrics to support efficient and effective cost controls. You pay attention to detail and solve problems at their root. You have experience working with remote teams and ability to communicate effectively with both construction and non-construction professionals. At Amazon we leverage unique opportunities presented to us and are diverse, creative, team oriented professionals working on a daily basis to develop data centers that are changing the face of data facilities.Key job responsibilitiesSuccess as a Construction Cost Engineer is measured by: - Utilizing tools and templates for bid analysis and cost management - Engaging and managing third party Quantity Surveyor vendors Working seamlessly with multi-disciplinary teams, both internal and external on a global scale - Communicating cost control goals to all stakeholders effectively - Identify Value Engineering opportunities in the design and quantify the savings - Identify project risks and the financial cost impacts associated and communicate to the broader team - Updating repository for historical data - Defining and tracking cost performance metrics - Analyzing and providing timely feedback of Construction vendor proposals using AWS benchmark data - Creating accurate bid leveling documents - Providing cost analysis of schedule and design variations - Validating the final award amount and scope based on contract documents including schedule - Implementing, maintaining and executing all cost control, change management, progress and performance reporting- Validating change cost impacts - Ensuring vendor invoices are accurate and timely - Supporting the construction team with project close-out and final payments - Delivering results for multiple projects with competing priorities on a consistent basis Travel may be required up to 30%, including international travel. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- Bachelor’s degree in Construction Management, Quantity Surveying, Civil, Mechanical or Electrical Engineering or related field. - 5+ years of experience in construction cost control, with specific knowledge of electrical, mechanical or ASC cost elements. - 2+ years of experience with Data Center or other mission critical construction environments - 2+ years of experience as a program manager- Experience reviewing and justifying budgets - Experience communicating estimate strategy to construction and non-construction professionals - Ability to create and maintain documentation - Experience with estimating software such as CostX, Cubit, Onscreen takeoff, Timberline and Bluebeam and an MS Office Suite 'power user'Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,700/year in our lowest geographic market up to $210,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Construction Manager, GREF – Workplace Design & Construction (WD&C)

As a member of the Global Real Estate & Facilities (GREF) team overseeing corporate office space – this position will lead Design & Construction (D&C) projects in the AMER region. This role combines team leadership with deep design, project management, and construction management expertise, while maintaining a customer centric approach. We seek a Design and Construction Manager who demonstrates proven success in a fast-growing real estate organization delivering large scale corporate office projects on time and on budget.This role is responsible for project management and leadership over a portfolio of construction projects ranging in size from $20k-$20MM within a US-based geographic territory. The emphasis of this position will be renovations in existing Amazon corporate facilities along with some new space expansions and tenant improvements. This role provides direct project management services on some projects along with oversight of project management team members on others. This role manages designer and contractor performance to ensure timely completion, compliance with cost requirements, organizational standards and other requirements and regulations. The successful candidate will deliver projects from feasibility and budgeting through design, construction, and operational turnover. The optimal candidate will be comfortable operating on both strategic and tactical levels, while acting as a visionary, an internal ambassador, educator, analyst, solutions architect, and implementer simultaneously. This role collaborates with leadership and other stakeholders to set a budget and schedule, then drive project objectives, scope, space allocation, cost, prioritization and sequencing of requests all within the set parameters. All of this is accomplished by building strong project teams that thrive and excel through collaboration. Key job responsibilities• Accountable for overall project delivery and coordination with project stakeholders such as EH&S, Sustainability, Procurement, Legal, Tax, Compliance, and Finance teams.• Meet with a variety of leaders and stakeholders to learn about their business and deep dive to help teams define project parameters, and take accountability for quality, cost, and timely delivery• Oversee end-to-end project lifecycle, including cross-collaboration between project managers, architects, consultants, contractors/ subcontractors, IT/AV, strategic planning and facilities managers. Ensure decisions are made at the appropriate level and Amazon’s priorities are the driving factor.• Develop project mechanisms to gather complex and nuanced project requirements and to help drive successful site selection for new sites.• Ensure appropriate resources are allocated to complete the projects in accordance with the strategy.• Oversee the total portfolio of projects within your team to ensure timely completion, efficient use of resources and successful handover of space to end users.• Guidance of design, including but not limited to specialty equipment and infrastructure needs, space-plans, finishes, etc.• Guidance of construction, including selection of contractors, contract negotiations, approvals of budgets, change orders, procurement and contracting methods, schedule, and subcontractors- 7+ years of project management, real estate development, architecture/design experience- Bachelor's degree- 8+ years of experience required in one or more of the following areas: construction or engineering project management, real estate development, or relevant architecture/design experience- 5+ years of experience managing multiple projects across numerous sites, and regions- Bachelor’s degree in construction management, business administration, engineering, architecture, interior design, or a similar discipline; OR alternative to a degree, an additional 10 years of relevant professional experience.- Strong stakeholder management and communication abilities, with the ability to influence cross-functional teams.- Excellent written and verbal communication skills with a proven ability to synthesize complex ideas into well-constructed project plans.- Keen understanding of sourcing/procurement, building systems and maintenance, vendor management and customer service.- Comfortable with legal terms and structures for standard commercial contracts and leases.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Controls Technician, DCC Communities

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Data Center Controls Engineering team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for!The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation.Key job responsibilities• Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems.• Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers.• Perform point to point checkouts between field devices and controllers.• Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers.• Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations• Manage small to medium size projects and programs.• Installation, replacement, configuration, and calibration of sensors.• Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers.• Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements.• Mentor and train Facilities team members on operation and control of the BMS and EPMS systems.• Commissioning and systems level testing support.• Create red-lined drawings and documentation of systems. • Follow change management process to generate work requests and method of procedures.• Participate in Factory witnessed tests at vendors or in panel builders facility.• Perform other tasks as assigned by manager. • Recommend design improvements based on consultation with users and system operation.• Perform root cause analysis during testing and commissioning.• Ensure all personnel on site utilize proper safety methodology.• Work on-call and a rotating schedule when required and respond to after-hours emergencies.• Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks.• Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.The mission of the Data Center Controls Engineering team is to manage the design, deployment, and service of a highly reliable electrical and mechanical control system for the life-cycle of an AWS data center.• Minimum one year of experience working with computer components and operating systems.• Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems.• Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals.• One-year experience working in a Data Center or mission critical environment.• Bachelor’s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.• International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification.• Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Customer Incident Response, Global Services Security - Customer Incident Response Team

Do you want to work on planetary scale incident response solutions in the cloud? Are you skilled at performing Incident Response activities and helping customers build threat detection and incident response capabilities using highly scalable computing architectures? Are you excited to help customers respond to security incidents and automate security operations giving them unprecedented capability and agility? Do you enjoy working on fast-paced complex projects focused on game changing business outcomes for customers globally? As a member of the Threat Detection and Incident Response Practice in the AWS Global Service Security you will have the opportunity to help customers respond to security incidents and pioneer technically superb security solutions to help customer operate securely in the cloud. Building on those experiences you’ll collaborate with AWS service teams on new features, innovate with new technologies, and explore new challenges.The Global Services Security team, a part of Amazon Web Services (AWS), leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customersSales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Key job responsibilities• Perform and oversee incident response operations• Become a deep technical resource that earns the trust of customer stakeholders before, during, and after a security event.• Independently contribute to teams that include Amazonians, partners, and customers to build and deploy threat detection and incident response capabilities.• Design, build, and deploy solutions to automate security operations and incident response on AWS.• Independently contribute to internal builder projects to develop new consulting engagement models and capabilities for customers.• Develop high-quality content, such as automation tools, reference architectures, and white papers to help our consultants, partners, and customers build on the work that we deliver.• Innovate on behalf of customers by translating your thoughts into action-yielding results.• Mentor and invest in our consultants, partners, and customers to raise the bar for our customers.• Periodic on-call required.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- Experience performing incident response activities- 1+ years of experience building/operating on the AWS platform- 3+ years of experience in technical IT security or related job role- 2+ years of threat detection or incident response experience- Hands-on experience in incident response technology, security, automation, implementation, integration, and/or deployment.- Hands-on technical expertise in building scripts, tools, or methodologies that enhance customers’ threat detection and incident response capabilities.- Strong scripting skills in modern scripting languages like PowerShell, Python, Node.js, Javascript, Bash, Ruby, or SQL.- Experience communicating complex technical matters clearly and concisely orally and in writing.- Experience managing customers during a security event, including managing customer expectations and delivering results.- Detailed knowledge of incident response workflows and processesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Data Center Engineering Operations Technician

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!Key job responsibilities- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)- Perform rack installs and rack decommissioning within internal SLA - Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment- Technical writing to support change management program - Monitor daily work requests and manage to resolution, and execute projects from conception to completion- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.- Role may support more than one location/site.Physical Requirements:Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:- Regularly lift and/or move up to 39 pounds independently - Participate in group lifts for 40+ pounds- Maintain balance and perform construction tasks while on a ladder- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position- Work in an environment requiring provided ear protectionA day in the lifeThis role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. - High school or equivalent diploma- Technical (Military/Trade School) training or 1+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical) 1+ years of electrical or mechanical experience- 1+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint)- 2+ years of data center engineering experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Data Center Infrastructure Engineer Intern

Amazon Web Services (AWS) internships are full-time (40 hours/week) for 12 consecutive weeks during summer. By applying to this position, your application will be considered for all locations we hire for in the United States.Every day across the world we develop the ideas, services and products that make life easier for tens of millions of customers, and make good things happen faster. From providing Earth’s Biggest Selection of products to developing ground breaking software and devices that change entire industries. Amazon is a place of invention and progressive thinking.As an Intern, you will engage with an experienced cross-disciplinary staff to provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams.Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.If this sounds exciting to you - come build the future with us!Key job responsibilitiesPerform design and equipment submittal review for new Data Centers in your region.Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.Interface with internal data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered. Develop innovative solutions for AWS's data centers. Work on concurrent projects, sometimes in multiple geographical regions.Currently working towards a Bachelor’s or Master's Degree in Electrical Engineering, Mechanical Engineering, Architecture, Civil Engineering or Structural Engineering or other equivalent technical discipline with a graduation conferral date between December 2025 and September 2026.Previous knowledge of Power Systems, Fluid Dynamics and/or Thermodynamics.Previous knowledge of HVAC systemsCoursework in commercial/industrial power systems and/or mechanical systemsExperience using a variety of web based and other software tools for calculation and data processingStrong analytic and problem-solving skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Data Center Regional Controls Engineer (Field Engineering), Field Engineering Controls

As an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:• Perform design and equipment submittal review for new Data Centers in your region.• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.• Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.• Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.• Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.• Develop innovative solutions for AWS’s data centers.• Work on concurrent projects, sometimes in multiple geographical regions.• Initiate and lead engineering audits including on-site visits within Amazon’s data centers. Produce reports outlining risks with recommended mitigations and remediations.• Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesAmazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As a Field Engineer, you will be leading projects to fit out our data centers to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you:• Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty/ambiguity.• Are detail and data oriented.• Have experience solving problems with engineered solutions.• Have experience managing engineering projects and consultants.• Build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers, ).• Are adaptable and inclined to get into the field to see things up close.• Excited about a mix of office and field work.A day in the lifeEach day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- B.S./B.A. degree with 3 years of relevant controls work experience or A.S. and 5 years of relevant controls work experience- 2 years of experience working with one of the following products: Siemens: Apogee, Honeywell: Building Controls, Trend: Building Controls, Schneider Electric: Power Logic/Struxureware, Rockwell Automation: FactoryTalk, Ignition, Tridium: Niagra, Eaton: Foreseer, ABB: Decathalon, Johnson Controls: Metasys (please ensure that this is evident on your resume) - Minimum two (2) years of experience in project coordination with multiple teams or vendors to meet project requirements.- 3+ cumulative years of experience with industrial or commercial engineering in Mission Critical facilities including but not limited to: data centers, power generation, oil/gas facilities, hospitals. (Experienced Engineer)- Direct experience with the design, construction, operation, or maintenance of mission critical facilities, especially data centers.- Experience as resident engineer or hands-on (in the field) design consultant or owner’s engineer.- Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents.- Ability to carry design concepts through exploration, development, and into deployment/mass production- Possess excellent communication and writing skills, attention to detail, maintain high quality standards- Basic understanding of both mechanical and/or electrical equipment/design related to data centers (Including but not limited to: uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers (air-cooled and water-cooled), pumps, cooling towers, heat exchangers, CRAHs, fans, air economizers, water treatment, etc...)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Data Center Regional Electrical Engineer (Field Engineering), Data Center Field Engineering

As an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:• Perform design and equipment submittal review for new Data Centers in your region.• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.• Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.• Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.• Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.• Develop innovative solutions for AWS’s data centers.• Work on concurrent projects, sometimes in multiple geographical regions.• Initiate and lead engineering audits including on-site visits within Amazon’s data centers. Produce reports outlining risks with recommended mitigations and remediation.• Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesAmazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As a Field Engineer, you will be leading projects to fit out our data centers to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you:• Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty/ambiguity.• Are detail and data oriented.• Have experience solving problems with engineered solutions.• Have experience managing engineering projects and consultants.• Build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers, ).• Are adaptable and inclined to get into the field to see things up close.• Excited about a mix of office and field work.A day in the lifeEach day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally. We have an immediate opening for a Field Engineer in, America. If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - Bachelor’s Degree in Electrical Engineering or equivalent experience.- 3+ cumulative years of experience with industrial or commercial engineering in Mission Critical facilities including but not limited to: data centers, power generation, oil/gas facilities. (Experienced Engineer)- Direct experience with the design, construction, operation, or maintenance of mission critical facilities, especially data centers.- Experience as resident engineer or hands-on (in the field) design consultant or owner’s engineer.- Knowledge of building codes and regulations for your region.- Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents.- Ability to carry design concepts through exploration, development, and into deployment/mass production- Basic understanding of both mechanical and/or electrical equipment/design related to data centers (Including but not limited to: uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers (air-cooled and water-cooled), pumps, cooling towers, heat exchangers, CRAHs, fans, air economizers, water treatment, etc)- EPMS/SCADA/BMS Controls system experience (software and/or hardware)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit