Are you ready to solve complex opportunities related to global trade logistics? Amazon is seeking a visionary Global Export/Import Manager to spearhead our international IT asset transportation and shape our global trade strategy.

This isn't just a job – it's an opportunity to redefine the boundaries of what's possible in global logistics. As our new global logistics single threaded leader for trade, you will:
- Oversee the tactical execution of complex, multi-national IT asset transportation
- Collaborate with diverse teams worldwide to craft innovative trade solutions
- Pioneer strategies that transform ambiguous problems into streamlined operations
- Drive unprecedented customer experiences through your logistical expertise

Why you'll love working here:
- Be at the forefront of cutting-edge logistics technology and practices
- Enjoy the resources of a global organization with the agility of a start-up
- Shape the future of global trade in a rapidly evolving digital landscape
- Work alongside some of the brightest minds in the industry
- Benefit from Amazon's renowned culture of innovation and customer obsession If you thrive on solving complex trade issues, have a passion for global trade, and want to make a tangible impact on a global scale, this role is your gateway to an exhilarating career journey.
Join us in redefining the future of global logistics – one innovative solution at a time.


Key job responsibilities
Regulatory Compliance
- Ensure compliance with international trade regulations, customs laws, and government policies.
- Work with the Amazon internal Global Trade Services Teams (GTS).
- Monitor and manage the proper filing of import/export documentation, including commercial invoices, packing lists, and certificates of origin.
- Stay updated on changes in global trade regulations and communicate impacts to stakeholders.

Logistics Coordination
- Oversee the transportation of goods across international borders, including selecting and managing freight forwarders, carriers, and customs brokers.
- Optimize routes, shipping methods, and carriers to minimize costs while maintaining service quality.
- Manage delays, disruptions, or issues in transit and implement solutions quickly.

Customs Management
- Coordinate customs clearance processes for imports and exports, ensuring accuracy in tariff classifications, duties, and taxes.
- Resolve disputes with customs authorities and prepare appeals if necessary.
- Assist in valuations of products.

Supplier and Vendor Management
- Build and maintain relationships with third-party logistics providers, customs brokers, and freight forwarders.
- Negotiate contracts, rates, and terms with service providers to ensure cost-effective and reliable services.

Inventory and Warehouse Oversight
- Coordinate with warehousing teams to ensure smooth inbound and outbound freight handling.
- Manage inventory flow to avoid delays in shipment and ensure timely delivery to customers or facilities.

Cost Management
- Track and control logistics and shipping costs, seeking opportunities for cost savings.
- Examine freight spend and implement measures to improve efficiency and reduce overhead.

Risk Management
- Identify and mitigate risks related to international shipping, such as trade embargoes, sanctions, and geopolitical issues.
- Audit import/export documentation for errors or compliance risks.
- Protect Amazon from all risks.

Stakeholder Communication
- Collaborate with internal teams such as procurement, sales, ops, and supply chain to align shipping plans with business needs.
- Provide timely updates on shipment statuses, delays, or changes to stakeholders.

Process Improvement
- Inspect shipping processes and identify areas for operational improvement.
- Implement technology or tools to enhance efficiency, tracking, and compliance.

Performance Metrics
- Track key performance indicators (KPIs) such as on-time delivery rates, freight cost per unit, and customs clearance times.
- Prepare reports and dashboards for management to provide insights on global logistics performance.
- Participate in Weekly/Monthly/Quarterly Business Reviews and vendor score-carding to ensure adherence to cost and business objectives.


A day in the life
At Amazon, we're constantly pushing the boundaries of innovation to revolutionize global operations. In this critical role, you'll be at the forefront of defining and implementing cutting-edge solutions that drive the speed and scalability of OpsTech Solutions and our worldwide operations partners.

We're seeking a visionary with a strategic mindset, coupled with the ability to execute tactically and solve complex problems. Your deep expertise in global trade, transportation, and compliance will be instrumental as you spearhead projects across multiple international regions, delivering on-demand solutions for seamless import and export operations.

The ideal candidate thrives on tackling intricate logistics problems, demonstrating a relentless drive to achieve results and push beyond conventional boundaries. Your exceptional communication skills will be put to the test as you collaborate with diverse stakeholders across business, operations, and technology domains.

This high-impact role demands the ability to work independently in a fast-paced, high-pressure environment, interfacing with stakeholders at all levels, and exercising sound judgment in ambiguous situations.

If you're ready to make a significant impact on Amazon's global operations and shape the future of logistics, this is your opportunity to drive and innovate on a global scale.



Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan  

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!


About the team
Global Transportation and Logistics (GTL)

Our mission is to deliver what our customers need, where they need it, when they need it. Global Transportation and Logistics (GTL) is dedicated to understanding customer expectations and identifying opportunities that enhance customer experience. We are a vital part of the OpsTech IT Supply Chain (SC) that, plans, sources, makes and delivers the IT equipment necessary to empower Amazon’s Worldwide Consumer Business. Supply Chain responsibilities include forecasting, capital planning, risk management, sourcing, order processing, scheduling, warehousing, assembly, provisioning, transportation, repair, replacement and disposal of IT equipment.

- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- 3+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- Proven experience managing customs compliance and regulatory requirements across multiple regions.

- 5+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Deep understanding of global trade regulations, including Incoterms, Harmonized Tariff Schedule (HTS), and Free Trade Agreements (FTAs). Familiarity with customs clearance procedures, duty drawback programs, and global regulatory requirements such as C-TPAT, ISF, and AES filings.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit