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Amazon’s North American Customer Fulfillment (NACF) Finance is looking for a Senior Financial Analyst to be a trusted finance partner supporting operational and functional leaders. Amazon operates the most complex retail networks in the world, delivering billions of packages to hundreds of millions of homes and businesses annually. Come be part of this tremendous organization and join a dedicated team committed to operational and financial excellence where you will focus on the inputs, think like an owner and where every day is Day One.Key job responsibilitiesFP&A- You use solid financial knowledge and business acumen to build financial models and analyses with little guidance and draw conclusions and make recommendations that deliver results, and drive improvements.- You manage development of weekly and monthly financial reviews, forecasting, and reporting models and their continuous innovation and communicating to Financial and Operations partners.- You identify and solve complex data integrity issues and collaborate with stakeholders on resolution, insisting on the highest standards.- You identify the need for improved controls to address risk driven by business, industry, policy, and regulatory changes and proactively propose control solutions.Business Analysis- You identify and implement opportunities to resolve finance issues, improve, scale, or simplify finance tools, technology, and processes across teams and organizations.- You understand how data flows through our financial platforms and know the right data to use for analysis, and establish a source of truth.- You simplify and centralize process improvement and reporting to allow business partners and customers to take action quickly.People- You seek, value, and leverage diverse perspectives.- You challenge business partner plans and assumptions when needed.- You communicate data in a clear, concise, and unambiguous manner both verbally and in writing.- You positively contribute to work/life harmony on your team and find creative solutions to solve gaps for your team.A day in the lifeThe AR Controllership team is a newly formed team that will collaborate with multiple teams and organizations within Amazon. This role gives you a chance to help build a newly formed team and establish standards within fulfillment centers. A typical day in this role includes: solving complex problems effecting company wide strategic decision-making, leading through ambiguity, identifying high priority work/projects to maximize results for key stakeholders, designing and implementing new financial reporting/modeling, and finding creative solutions utilizing large scale data mining tools.- 3+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting or related field- 3+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $60,200/year in our lowest geographic market up to $128,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

We are seeking an experienced Sr. Marketing Manager to support the continued growth of our Amazon Relay Transportation network. This person will share in the responsibility of driving growth with existing carriers and acquiring new carriers for our Amazon Transportation network. This person would work across the Marketing and Support teams to deliver best-in-class campaigns. Specific responsibilities include: driving brand awareness of product, increasing carrier acquisition, retaining existing carriers and engaging internal and external carriers.This role will focus on optimizing paid digital programs to drive awareness and acquisition across the US and CA. They will work across teams and technologies to help strategize and execute campaigns that address the needs of our customers. They will be responsible for researching and testing new and emerging platforms and optimizing use of existing channels.Key job responsibilities• Own and execute paid digital programs across search, display, streaming, and more to acquire and retain Relay carriers at scale• Partner with relevant teams and stakeholders to strategize and execute multi-channel campaigns across markets and monitor performance / optimize investments to generate growth• Drive day-to-day channel operations while supporting the development of our long-term digital strategy• Execute detailed analyses of campaign effectiveness including segmentation, creative targeting, and cohort analysis• Define and gather assets for all digital campaigns, execute A/B testing, programming, scheduling, reporting, and proactively suggest data-driven optimizations• Develop, deploy, analyze, and disseminate comprehensive reporting• Serve as a subject matter expert for paid digital marketing trends • Maintain and strategize budget and forecasts across channels in collaboration with colleagues and stakeholders• Manage and develop relevant vendor relationships and execute purchasing activities as needed• Support the creation and promotion of content that addresses the needs of our customers, enhances their experience, and generates growth for our brand• Create 1 to 3 year plans for carrier acquisition trends and targetsAbout the teamThis role will be a part of the Carrier Services team supporting Amazon Relay Marketing, Engagement and Communications for North America. This person will need to be a self starter that can build a framework and drive to execution based on trends and learnings.- Bachelor's or advanced degree in Marketing, Communications, Advertising, or related field- 6+ years of digital marketing experience for established global consumer brands- 6+ years of proven success managing direct response channels across paid digital (Google, Meta, Youtube)- 6+ years experience using data and metrics to measure impact and determine improvements- 6+ years of marketing analytics and reporting including acquiring and organizing data, as well as direct experience working with large data sets and complex analyses- 6+ years of using Tableau, Microsoft Excel, and relevant platforms to manipulate and analyze data- Outstanding written, verbal, and presentation creation skills- Exemplary ability to think strategically and identify and resolve problems- Ability to think creatively and contribute to messaging and creative concepts across campaigns- Comfortable working across multiple simultaneous assignments and operating autonomously- Strong analytical skills and agility to understand and communicate the relationship between marketing results and business outcomes- Strong attention to detail with a collaborative nature- Experience in transportation marketing is preferredAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $140,500/year in our lowest geographic market up to $232,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Want to be a program leader who delivers new initiatives at scale to make our communities safer? Are you looking for a role with high impact and high visibility? We are looking for a motivated, data-oriented self-starter to join as a Sr. Program Manager on the Delivery Service Partner (DSP) Mechanisms team!In this role, you'll take end-to-end ownership for programs that improve safety for delivery associates and the communities they serve. We seek a leader who can set priorities, communicate effectively, and consistently deliver results across diverse cross-functional teams at massive scale. Having the ability to solve complex, technical problems with simple, innovative solutions is a key skill-set in this role. We are looking for someone who can own an end-to-end program vertical, including design/ideation, stakeholder and leadership alignment, influencing partner team roadmaps, development of KPIs, and overseeing excellent execution.You will be successful in this role if you can manage multiple competing priorities, often with urgent deadlines, and deliver at speed while developing a long term strategy. You will need to be a proven program and project leader and communicator, with the ability to apply analytical skills to problem solving.Key job responsibilities- Use customer feedback and analyze data to identify and solve complex problems in a highly ambiguous space.- Work with user experience and technical teams to build new programs and lead continuous improvement initiatives. - Create and deliver a long term roadmap in partnership with multiple teams. - Establish and deliver important new initiatives with broad impact to improve DSP on-road safety. - Define and document business requirements for new launches and enhancements, including functional requirements for technical teams.- Create new metrics to measure program performance and define success.- Clearly communicate, both verbally and in writing, to drive buy-in and adoption across a diverse group of stakeholders with competing priorities, including executives.- Enhance our current data architecture to improve data fidelity, enable scalability, and generate useable insights.- Manage dependencies and own status reporting for time-sensitive projects involving technical and non-technical contributors.A day in the lifeIn this role, the Sr. Program Manager will lead program development and expansion to improve safety of delivery associates. You will spend time gathering feedback from your customers and diving deep into data to gain insight into complex problems. You will use these insights to develop short and long term solutions by working closely with partner teams and understanding Amazon Last Mile technology. You will write documents to gain buy-in and present to senior leadership for approval. Then, you'll develop business requirements, success metrics, and manage end-to-end delivery.About the teamWe're a results-focused team that is responsible for designing and maintaining mechanisms with safety impact at massive scale. We love combining data with customer feedback to design permanent solutions to tough problems. We work across multiple partner teams with functions ranging from tech development to communications. We take great pride in our vision to build the world's safest transportation network.- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Excellent verbal and written communication- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience defining program requirements and using data and metrics to determine improvements- Experience working cross functionally with tech and non-tech teamsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is looking for a Senior Trade Compliance Program Manager (PM) to build import and export risk management solutions for growing international businesses in the Trade Operations space. The Senior Trade Compliance PM, is responsible for managing the strategy of a complex cross-functional risk program independently. As a leader within the Global Trade Services team, you will help develop and hire team capabilities, as well as mentor and train colleagues. You will manage the Trade Operations Program team, that works directly with internal teams from legal, logistics, supply chain, quality, engineering, as well as Amazon’s global network of trade and compliance teams. Key job responsibilities-Set processes for Broker Management activities and liaise with brokers and other participants in the supply chain on a daily basis.-Act as the main point of contact for regulators across the Trade space in North America.-Set objectives, and drive improvements to your space and quantify with metrics. -Partner with internal and external stakeholders including business teams, tech teams, public policy, trade, legal, and regulators to interpret and apply regulations. -Oversee the rollout of controls and audits, including testing and measuring their effectiveness. -Build flexible and scalable solutions across various customized technologies, business models/supply chain arcs, and country regulatory regimes.-Stay informed on regulations and technologies relevant to your space and bring them into your risk management programs.-Present organized plans to articulate the problem statement, the recommended solution, and milestones. -Identify timelines and owners, and drive progress at the appropriate speed to reduce risk.-Drive alignment by providing near and long term considerations and impacts, and highlight recommended trade-offs and priorities. -Drive the best way forward and build consensus when confronted with discordant views. -Test assumptions by getting feedback from the right input providers across the company, and review metrics and benchmarks. -Work with business intelligence engineers and technology teams to design, build and track key performance indicators and systems.-Communicate risks, proposals, regulatory updates and strategies to internal and external stakeholders in meetings and documents. A day in the lifeAs a People and Program Manager, you will manage escalations and meet with multiple stakeholders across different time zones to move business forward. About the teamThis position reports to the Americas Trade Compliance Operations Sr Manager in the Global Trade Services (GTS) function. GTS is responsible for providing global trade and product compliance support for Amazon businesses, creating efficient processes that meet demanding cross border regulations, while minimizing impact to the business.- 8+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent- Project Management Professional (PMP) or equivalent certification- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent- Master's degree or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon’s global fulfillment network enables any merchant to ship items that are ordered on Amazon to any place on earth. There is a complex network of ways in which items move between vendor locations, Amazon warehouses, and customer locations as well as several intermediate locations through which packages travel before reaching the customer. With a scale of millions of packages, each with different attributes and delivery requirements, what results is a highly dense graph of nodes. We have built a highly respected software engineering team which is focused on solving complex problems in worldwide transportation using workflows, optimization algorithms, and machine learning systems. These are large-scale distributed systems handling millions of packages being shipped through the Amazon logistics network.As an SDE in our team, you are responsible to design flexible and scalable solutions, and work on some of the most complex challenges in large-scale computing by utilizing your skills in data structures, algorithms, and object oriented programming.About the teamInclusive Team CultureWe’re looking for a new teammate who is enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers; someone who will help us amplify the positive & inclusive team culture we’ve been building.- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Do you like helping customers implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success?Are you familiar with security best practices for applications, servers, and networks? Do you want to be part of the business development team helping to establish Amazon Web Services (AWS) as a leading technology platform? Would you like to be part of a sales group, but have your opinion valued as a technical resource as part of planning and strategies?Amazon Web Services is looking for a highly motivated Solutions Architect to help accelerate our growing business as part of the World Wide Public Sector practice. As a Solutions Architect within AWS, you will have the opportunity to help shape and deliver on a strategy to build broad use of Amazon's utility computing web services (e.g., AWS EC2, AWS S3, AWS RDS, and AWS CloudFront) directly with customers and our ecosystem of system integrators and solution providers. Your broad responsibilities will include: owning the technical engagement and ultimate success around specific implementation projects; defining implementation architectures, responding to RFPs, developing a deep expertise in the AWS technologies as well as broad know-how around how applications and services are constructed using the AWS platform; and being a subject matter expert on security as it relates to customer applications and services.As a Solutions Architect on our team, you will provide exceptional technical design and thought leadership to our customers while working with a world class sales and business development team. You will lead efforts to capture and share best-practice knowledge amongst the AWS solution architect community. You will gain the opportunity to learn from, collaborate with, and educate some of the brightest technical minds in the industry today across the breadth of enterprise architecture.Please apply if you are passionate about the following:- Helping our customers to design and create cloud computing architectures- Our company credo: “Work hard. Have fun. Make history.” It’s critical to love what you do and take pride in your value proposition to our customers.- Deep-dive technical discussions around design and an intellectual curiosity to always keep your technical skills current while maintaining a pulse on industry trends.With experience in the following key areas:- Technical presentation experience – White board, small and large group presentations- Technical – Web Services development/deployment experience, cloud computing- Operational – Web site/services operations, management, and security- Ability to travel 30%#WWPSSAAbout the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. - 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- Experience in technology/software sales, pre-sales, or consulting- Experience working within software development or Internet-related industries- Experience migrating or transforming legacy customer solutions to the cloud- Experience working with AWS technologies from a dev/ops perspectiveAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Join Amazon's dynamic environment as a Supply Chain Manager with a Network Capacity Background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of goods, information, or services within the supply chain network. We have exciting opportunities across different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a Strategic Supply Chain Manager with a Network Capacity Background, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product, Finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.Key job responsibilities• Lead strategic initiatives related to network capacity within Amazon's various business units.• Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.• Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.• Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.• Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.• Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.• Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.• Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.• Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.• Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.About the teamOur mission and purpose: Build, implement, and sustain global solutions for Reusable assets in support of Amazon Operations. We deliver sustainability, maximize productivity, and minimize cost.GPORT is a team spread across multiple different time zones with multiple different and dynamic forces acting through it, with it, and across it. We lead “purpose-first” and use our leadership philosophy and mission as a baseline for how we interact with each other and with other teams.- Basic Qualifications:- • Bachelor's degree in operations, supply chain, business, engineering, finance, or related fields.- • 2 years of program or project management experience, with a focus on network capacity.- • Experience using data and metrics to drive improvements in network capacity processes.- • Intermediate knowledge of MS Excel (vlookups, pivot tables at minimum) and familiarity of SQL.- • Master's degree or MBA in relevant fields.- • Specific experience in driving process improvements in network capacity.- • Technical aptitude and familiarity with complex systems.- • Strong analytical skills and ability to work with large, complex datasets.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

The Observability, Visualization and Analysis team is responsible for correlating and providing real-time insights into the health of thousands of services relevant for the availability of Amazon’s most critical fulfillment and robotics functions. The team’s software is crucial for reducing and preventing downtime for Amazon Operations based on a novel graph-based approach that detects, correlates, aggregates and visualizes service health at large scale. We are looking for a talented System Development Engineer to work on the future central service health system integrating all services world-wide important to keep the Customer Promise. As part of a dynamic and forward-thinking team, you’ll have the opportunity to work on a greenfield project while working with engineers across Amazon. We foster a culture that encourages personal and professional growth, empowering our team members to continually expand their skills and knowledge.The ideal candidate is passionate about software development and has a track record of leading design, implementation and operation of large-scale systems. They are keen about creating maintainable, high-quality software that is built and deployed through continuous delivery (CD). They care about the user experience and are confident in both back and front-end initiatives. Above all else, have a passion for well-architected software and are to ship on time with high quality to ensure Amazon delivers customer orders on time, every time.- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes- Experience with distributed systems at scaleAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

The NA Delivery Service Partner (DSP) Performance Org is charged with ensuring the DSP network raises the bar on customer experience and delivery quality, while protecting the overall health of the network and mitigating risk to Amazon. DSP Performance Ops partners with multiple programs across the Delivery Service Partner (DSP) and Last Mile organization. We provide these programs with operational, case management, and investigation support. Partners include but are not limited to: Delivery Feedback & Insights (DFI), Scorecard, On Road Conduct & Safety (ORCAS), DSP Relations, High Severity Incidents, and LMAQ.The DSP Performance Ops team is seeking a talented L4 Performance Ops Lead with a focus on Training to join our team! As an Individual Contributor, the Training Lead is an integral part of our operations team, acting as the onboarding coordinator and trainer and will facilitate instructor led training for multiple processes. Simultaneously, this role will perform research and gather data and feedback to inform the training process to develop and implement innovative solutions that optimize the performance of the team. Key job responsibilities• Facilitate instructor led training for various processes.• Teaches Standard Operating Procedures (SOPs) for case handling, while leveraging multiple Amazon tools to complete complicated, high-judgement investigations and decision-making• Evaluates root cause and performing data analysis to identify opportunities for process improvement• Escalates trends in issues or pain points occurring within the process • Builds collaborative relationships with Operations Managers and Program Manager partners to gain alignment on changes, surface pain points and solve key problems; balances impact of added scope and operational capacity • Implements and Oversees ongoing projects related to SOP improvements, training efforts, and tech implementation• Presents operational call-outs to leadership during business reviews• Manages ongoing process improvement projects as outlined by stakeholders, managers, or self-identified initiatives• Supports, mentors, and motivates team as a trusted business partner• Monitors safety, quality, productivity, and customer expectations• Partners with cross-functional stakeholders to drive programs operationally that enable DSPs and Transporters to be safe and successful• Thinks Big across the Last Mile space, delivering holistic, scalable solutions• Operates and delivers in a fast-paced environment- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Experience with MS Word, Excel, OneNote, Outlook- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Skilled in SalesForce or equivalent case management software- Ability to multi-task with efficiency and quality- Experience facilitating instructor led-training using various modalities such as ILT, vILT, eLearning- Experience using data and metrics to determine and drive improvements- Experience with learning development tools such as Articulate Storyline/Rise, Captivate, Camtasia, Adobe Creative Suite.- Understanding of adult learning methodologies such as ADDIE, Blooms, & Kirkpatricks- Experience with LMS Admin- 1+ years of using eLearning development tools such as Articulate Studio/Storyline, Camtasia, Captivate, Adobe Photoshop/Illustrator- 1+ years of performance metrics, process improvement or lean techniques experience- 2+ years work experience involving DSPs, DA's, and/or Last Mile Operations.- 2+ years Experience using Salesforce- Basic SQL/VBA knowledge a plus- Experience performing investigative workAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

The NA Delivery Service Partner (DSP) Performance Org is charged with ensuring the DSP network raises the bar on customer experience and delivery quality, while protecting the overall health of the network and mitigating risk to Amazon. DSP Performance Ops partners with multiple programs across the Delivery Service Partner (DSP) and Last Mile organization. We provide these programs with operational, case management, and investigation support. Partners include but are not limited to: DA Focus, Service Level Standards (SLS) Scorecard, On Road Conduct & Safety (ORCAS), DSP Relations, High Severity Incidents, and LMAQ.The DSP Performance Ops team is seeking a talented L4 Performance Ops Specialist to join our team! As an Individual Contributor, the Ops Specialist is an integral part of our operations team, performing high judgement investigations and research to inform decision making and appropriate actions for the various programs we support, while simultaneously developing and implementing innovative solutions that optimize the performance of the entire team, allowing us to better support our customers.Key job responsibilities• Adheres to Standard Operating Procedures (SOPs) for case handling, while leveraging multiple Amazon tools to complete complicated, high-judgement investigations and decision-making• Evaluates root cause and performing data analysis to identify opportunities for process improvement• Escalates trends in issues or pain points occurring within the process • Builds collaborative relationships with Operations Managers and Program Manager partners to gain alignment on changes, surface pain points and solve key problems; balances impact of added scope and operational capacity • Implements and Oversees ongoing projects related to SOP improvements, training efforts, and tech implementation• Presents operational call-outs to leadership during business reviews• Manages ongoing process improvement projects as outlined by stakeholders, managers, or self-identified initiatives• Supports, mentors, and motivates team as a trusted business partner• Monitors safety, quality, productivity, and customer expectations• Partners with cross-functional stakeholders to drive programs operationally that enable DSPs and Transporters to be safe and successful• Thinks Big across the Last Mile space, delivering holistic, scalable solutions• Ability to translate French to English and English to French verbally and written. • Must be able to work a schedule that includes a Sunday or a SaturdayA day in the lifeOn any given day, the successful Ops Specialist can expect to interact with internal and external stakeholders in the accomplishment of business goals. Peers, leaders, and stakeholders will look to you for guidance and your business insights. An Ops Specialist will deep dive the most sensitive of cases that pose imminent risk to our business while having the chance to run meetings, manage projects with some ambiguity, and provide routine communication across the organization.- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Experience with MS Word, Excel, OneNote, Outlook- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Skilled in SalesForce or equivalent case management software- Ability to multi-task with efficiency and quality- Ability to translate French to English and English to French verbally and written.- 1+ years of performance metrics, process improvement or lean techniques experience- Experience in Safety, Risk Management, or investigations with a proven track record of critical thinking ability.- 2+ years work experience involving DSPs, DA's, and/or Last Mile Operations.- Proficiency in intermediate/expert functions of Excel- 2+ Years Experience using Salesforce- Basic SQL/VBA knowledge a plus- Experience performing investigative work- Documented translator work experience. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

OpsTech IT Wireless Engineering owns delivering software-defined, automated, and incrementally scalable Wireless network infrastructure products that improve the reliability of our wireless services for Amazon’s fulfillment centers and transportation sites, worldwide. As part of this work Engineers are responsible for iterating on the existing design and/or creating new wireless designs that better meet customer needs. These wireless solutions are used by hundreds of thousands of associates, relied upon by operators of industry-leading fulfillment and transportation systems, and play a critical role in the delivery of shipments to Amazon retail customers.The Wireless Network Development Engineer will leverage in-depth knowledge of Wireless networking engineering and operational practices to develop the organizational technical strategy used to ensure improved availability one of the largest wireless networks globally. The candidate will partner with Software, Operations, and Engineering teams, to define, build, and automate the future solutions which will enable faster, scalable management, globally. You will Identify themes and areas of improvement and deliver the software and design changes needed to affect change, through collaboration by partnering with peer teams, coaching less tenured engineers to deliver on your behalf, or executing on your own.Our team has a broad scope covering multiple business globally, from the smallest delivery stations in emerging markets to the most advanced automated fulfillment centers in North America, Japan, and Europe. As a result, this group enjoys a variety of both tactical and strategic projects. This is a unique opportunity that will enable you to grow your skills as an engineer and have a lasting impact on Amazon’s fulfillment networks for years to come.Key job responsibilities• Identifying, developing, and delivering technical solutions that improve the availability of our wireless network technologies.• Partner with peer teams to collectively understand the customer problems and find technological solutions utilizing wired networking technologies.• Define and meter the availability of our existing and future network solutions, ensuring they meet or exceed the needs of our customers.• Identify and deliver solutions that reduce operational impact to customers and enable them with scalable, resilient, and cost optimized services.• Dive Deep on complex problems that identify root causes of our customer impacts, developing and delivering corrective actions.• Evaluating new technologies, lab testing, proof of concept (PoC), run books definition, and pilot deployment.• Innovate and automate infrastructure testing, deployment, operations, and life cycle management• Defining the strategy for future team processes, tools, and , which improve how we maintain and manage them effectively, efficiently, and safely.• Be a part of Global organization that provides 24x7 escalation service on shift rotation basis. Some night and weekend coverage may be required.• Effectively contribute to hiring and developing top talent at Amazon• Develop automation to resolve wireless network failures• Investigate challenging problems to identify root cause and make recommendations for improving the customers experience on Wifi.• Create and update the wireless network design to improve reliability• Mitigate and Solve Network Availability Risks• Partner with peer networking teams on overall network design to provide feedback and improvements from the wireless network perspective.• Participate in an on call rotation• Implement metrics to measure wireless availability and identify performance risksA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamOur team has a broad scope supporting multiple business globally, from the smallest delivery stations in emerging markets to the most advanced automated fulfillment centers in North America, Japan, and Europe. As a result, this group enjoys a variety of both tactical and strategic projects. This is a unique opportunity that will enable you to grow your skills as an engineer and have a lasting impact on Amazon’s fulfillment networks for years to come.- 1+ years of automation scripting using Python, Bash, Shell and/or Perl experience- 5+ years practical relevant experience -Wifi or other managed RF networks operations and engineering- Deep understanding of IP network fundamentals and packet capture analysis -Analytical skills- 4+ years of automation scripting using Python, Bash, Shell and/or Perl experience- Experience designing high-density AP and client deployments -Expert knowledge of IP networking technologies and concepts, including routing and switching- Expert in managing large scale wireless deployments with high availability requirementsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

At Amazon, we work hard to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Last Mile Delivery Service Partner Team, who supports WW DSP Services Business & Standards in one of the fastest-growing industries in the world, is seeking A WW Process Optimization PM support payments and value-added services (VAS) for DSPs.WW DSP Services Business & Standards Team works with DSPs, Business Coaches, Finance, Fleet Managers, and delivery stations to support the relationship between AMZL and our DSPs. We are responsible for providing world-class payments and services to DSPs. As a WW Process Optimization PM, you will be the primary contact for internal Amazon teams who have questions regarding payments and value-added services. In addition, you will be responsible for resolving disputes and escalations in a timely manner, building relationships with internal Amazon teams, and leading collaboration efforts aimed to identify, define, and maintain programs and initiatives that measurably improve the customer experience.Key job responsibilitiesExecute daily / weekly / monthly Payments and VAS tasks by following standard operating procedures (SOPs).Daily metrics, Wiki updates, and DSP support updates.Create files for other payments, secure approvals, missing invoice tracking, dispute SIM creation, and report creation to resolve disputes.Communicates with Delivery Service Providers and acting based on SOP.Resolve payments disputes from internal teams and VAS tasks based on SOP.Maintain dispute records and documentReview and update SOPs as requiredPrioritize while balancing multiple tasksThis role involves working different shifts with the potential of overtime.Assist with other DSP program activities as neededAbout the teamWe're working to be the most Customer-centric company on earth. One customer experience we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where & when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space.- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. ...

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. ...

The Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.The AWS Security Assurance Services team works with our largest enterprise customers to operationalize the shared responsibility model as they migrate to the cloud. Are you a Governance, Risk, and Compliance leader who can address the challenges of migrating systems and workloads to the cloud? Are you skilled at helping executives address their enterprise risk management requirements using highly scalable computing architectures?The AWS Security Assurance Service team, within GSS, is seeking a talented Assurance Consultant to help the expansion of the Security Assurance practice and educate our customers on how our product-led, people-powered services helps operate their business securely on AWS while also demonstrating assurance that compliance objectives can be achieved. This is an exciting opportunity to contribute at the intersection of cloud, cyber security, and compliance. You will have the opportunity to work with multiple lines of business, and learn from (and contribute to) a variety of security and compliance use cases. This is a customer facing role where success is measured by helping enable our customers in moving their workloads and regulated data into the cloud by addressing specific risk, regulatory, and compliance requirements.We are looking for an innovative security/compliance professional who has the ability to handle a wide range of compliance requirements, is willing to dive in to the details, can translate those requirements into scalable solutions, and is able to communicate at all levels within an organization.Key job responsibilities- Expertise – Delivers in teams that include Amazonians, partners, and customers to enhance security assurance and compliance programs- Solutions - Work with a team to define innovative compliance and risk management approaches to customers that help the customer understand how to move sensitive workloads onto the cloud faster.- Delivery – Engagements will require working to resolve security assurance questions and to understand how to manage risk and achieve compliance while operating in the AWS Cloud through deep dive discussions, strategic presentations/recommendations, and hands on demonstrations of automating compliance in the AWS environment.- Insights - Work with AWS engineering, support and business teams to convey partner and customer feedback as input to AWS technology roadmaps.- Ability to travel to customer sites as needed.About the teamAWS Security Assurance Services LLC, a PCI-QSAC (Payment Card Industry-Qualified Security Assessor company) and HITRUST External Assessor Firm, is a team of industry certified assessors, helping our customers achieve, maintain, and automate compliance in the cloud by tying together applicable audit standards to AWS service specific features and functionality.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 1+ years experience in IT security, compliance and risk management, data privacy, or security controls.- Experience advising customers on architectures meeting industry standards such as PCI DSS, ISO 27001, HIPAA, GDPR, and NIST/DoD frameworks.- Experience with enterprise risk management methods and techniques to drive successful outcomes in a global enterprise environment.- Experience in performing security assessments and information system audits of network, operating systems, application security, as well as auditing IT processes.- Clear understanding of Agile, CI/CD, DevOps approach and how they impact risk management and compliance.- Demonstrated ability to think strategically about business, product, and technical challenges.- Bachelor's Degree in Computer Science, Information Systems Management, Information Security or equivalent experience requiredAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.The AWS Security Assurance Services team works with our largest enterprise customers to operationalize the shared responsibility model as they migrate to the cloud. Are you a Governance, Risk, and Compliance leader who can address the challenges of migrating systems and workloads to the cloud? Are you skilled at helping executives address their enterprise risk management requirements using highly scalable computing architectures?The AWS Security Assurance Service team, within GSS, is seeking a talented Assurance Consultant to help the expansion of the Security Assurance practice and educate our customers on how our product-led, people-powered services helps operate their business securely on AWS while also demonstrating assurance that compliance objectives can be achieved. This is an exciting opportunity to contribute at the intersection of cloud, cyber security, and compliance. You will have the opportunity to work with multiple lines of business, and learn from (and contribute to) a variety of security and compliance use cases. This is a customer facing role where success is measured by helping enable our customers in moving their workloads and regulated data into the cloud by addressing specific risk, regulatory, and compliance requirements.We are looking for an innovative security/compliance professional who has the ability to handle a wide range of compliance requirements, is willing to dive in to the details, can translate those requirements into scalable solutions, and is able to communicate at all levels within an organization.Key job responsibilities- Expertise – Delivers in teams that include Amazonians, partners, and customers to enhance security assurance and compliance programs- Solutions - Work with a team to define innovative compliance and risk management approaches to customers that help the customer understand how to move sensitive workloads onto the cloud faster.- Delivery – Engagements will require working to resolve security assurance questions and to understand how to manage risk and achieve compliance while operating in the AWS Cloud through deep dive discussions, strategic presentations/recommendations, and hands on demonstrations of automating compliance in the AWS environment.- Insights - Work with AWS engineering, support and business teams to convey partner and customer feedback as input to AWS technology roadmaps.- Ability to travel to customer sites as needed.About the teamAWS Security Assurance Services LLC, a PCI-QSAC (Payment Card Industry-Qualified Security Assessor company) and HITRUST External Assessor Firm, is a team of industry certified assessors, helping our customers achieve, maintain, and automate compliance in the cloud by tying together applicable audit standards to AWS service specific features and functionality.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 5+ years experience in IT security, compliance and risk management, data privacy, or security controls.- 2+ years experience advising customers on architectures meeting NIST-based industry standards such as NIST 800-53, FedRAMP, NIST 800-171, and CMMC.- 2+ years experience with enterprise risk management methods and techniques to drive successful outcomes in a global enterprise environment.- Bachelor's Degree in Computer Science, Information Systems Management, Information Security or equivalent experience required.- Experience in performing security assessments and information system audits of network, operating systems, application security, as well as auditing IT processes.- Clear understanding of Agile, CI/CD, DevOps approach and how they impact risk management and compliance.- Audit certification such as Certified Information System Auditor (CISA)- CMMC certification such as CMMC-RP- Demonstrated ability to think strategically about business, product, and technical challenges.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The goal of Amazon is to build a world class last mile operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually working to provide optimized service levels through the introduction of new products and services.The On Road Staffing (ORS) team is seeking a talented Senior Business Intelligence Engineer (Sr. BIE) to join our team. Our team is scaling processes and initiatives fast, requiring the Sr. BIE to hit the ground running.This leader will have solid business acumen, be comfortable interfacing and driving across various functional teams, have a passion for developing and implementing processes in an ambiguous problem space, and be willing to roll up their sleeves to build a program that will significantly impact Amazon’s last mile delivery capabilities. The leader will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.The role may be based in one of the following Amazon corporate locations:- Nashville, TN - Bellevue, WAKey job responsibilities - Own, design, develop, document, and manage scalable solutions for new and ongoing metrics, reports, analyses, visualizations, and dashboards to support business needs - Own and develop queries and data visualizations for ad-hoc, recurring, troubleshooting requests and projects, as well as for ongoing reporting by leveraging SQL, Redshift, QuickSight and Tableau skillsets - Dive deep to understand frameworks utilized for storing data and different tools and solutions used to gain access to it - Use data mining, data modelling ,data warehousing, and other analytical techniques to develop and maintain customer segmentation and predictive models to drive the business - Design and drive experiments to form actionable recommendations. Present to business leaders in both ad-hoc forums and routine business reviews (MBR/QBR) to drive decisions- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasetsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $89,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfilment IT. Our projects deliver on the solutions that power the physical fulfilment of our customers’ orders. This includes management of site launches across the globe and directly supports shipping packages to millions of Amazon.com customers across the world.In your role as a Technical Infrastructure Program Manager, you will deliver projects focused on building, deploying, and managing physical IT infrastructure. You will collaborate closely with technical teams to troubleshoot issues and improve processes. You will work with stakeholders to drive operational efficiencies for our organization and customers. Managing scope creep, IT budgets, and ensuring timely delivery of milestones will be crucial responsibilities. With projects spanning multiple locations worldwide, you will coordinate onsite and remote teams, serving as the central point of contact. Your effective communication, coordination, and combination of deep technical and project management skills will be essential in your program delivery.Key job responsibilities• You manage complex infrastructure technology deployment programs• You plan and deliver on aggressive project timelines• You maintain deep technical knowledge regarding IT hardware and equipment standards• You work directly with vendors, customers, partner teams, and engineering teams as required to deliver on your goals• You have a solid knowledge of the business problems, workflows, technologies, automation/tools• You recognize when a proposed infrastructure build is too complex or risky and to mitigate you arrange additional reviews by senior engineers and escalate appropriately. • You own program communication included but not limited to, milestones, risks, issues, path to green, etc. to all key stakeholders. • You facilitate formal turn-over with onsite team, business partners and monitor deliverables until launch/project milestone is achieved.• This role will include travel (50-75%) to onsite projectsA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!* BA/BS degree in a discipline that requires problem-solving, typically Data Center Technologies, Network Technologies, or Engineering* 5+ years of experience managing programs in a Data Center or Networking environment * 5+ years of Supply Chain Management experience, e.g., forecasting, planning, scheduling * 5+ years of experience conducting quantitative and qualitative analysis * Meets/exceeds Amazon’s leadership principles requirements for this role. * Meets/exceeds Amazon’s functional/technical depth and complexity for this role• Understanding of core IT infrastructure and service concepts• Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies.• Experience leading program management system/tool enhancement• Process efficiency qualification such as Six Sigma or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.The AWS Security Assurance Service team, within GSS, is seeking a talented Engagement Manager to lead internal AWS, external partner, and customer teams and educate our customers on how our product-led, people-powered services helps operate their business securely on AWS while also demonstrating assurance that compliance objectives can be achieved. This is an exciting opportunity to contribute at the intersection of cloud, cyber security, and compliance. You will have the opportunity to work with multiple lines of business, and learn from (and contribute to) a variety of security and compliance use cases. This is a customer facing role where success is measured by helping customers and partners remove constraints and accelerate their journey to AWS.Key job responsibilitiesSOLUTIONS- Actively looks for ways to improve process efficiencies and effectiveness.- Ability to apply strategic thinking and demonstrate understanding of requirements to execute.- Ability to make decisions guided by policies, procedures and business plans with limited guidance.- Ability to apply business and financial acumen to achieve measurable business results for customer success.- Support and influence the sales lifecycle by engaging clients in defining next phases of cloud projects as appropriate to meet client needs.- Participate in practice development by contributing to the development of practical solutions and methodologies, and the development of knowledge sharing artifacts.COMMUNICATION- Outstanding written, verbal communication, and presentation skills with team members and audiences of all levels.- Ability to build relationships with various customer and internal AWS stakeholders which consists of senior leadership teams (C-level execs, SVP/VP, Directors) and project level resources such as SMEs.- Plans and oversees the preparation and distribution of project communications.- Understand the operating styles of others as well as team/client relationships, team dynamics, and adjusts behavior accordingly to succeed. Recognizes environmental or cultural nuances and adapts.- Foster an inclusive and diverse work environment.TEAMING- Proven success in working with teams and executive leadership in a complex customer environment.- Team player who effectively integrates, motivates and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives, and other individuals or organizations involved with or affected by the project.- Proven experience working in a matrix environment, managing multiple stakeholders.- Excellent people management skills, including the ability to influence, negotiate and achieve results through others who are not direct reports.As a member of the AWS Security Assurance Services team, you are joining a team that invests in your success by providing comprehensive learning and mentorship programsThis is a customer-facing role. You may be required to travel to customer locations to deliver professional services when needed when travel resumes. We offer a flexible work environment to help you balance your work and personal life, while still remaining customer obsessed.About the teamAWS Security Assurance Services LLC, a PCI-QSAC (Payment Card Industry-Qualified Security Assessor company) and HITRUST External Assessor Firm, is a team of industry certified assessors, helping our customers achieve, maintain, and automate compliance in the cloud by tying together applicable audit standards to AWS service specific features and functionality.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 3+ years experience leading and delivering enterprise-level IT engagements.- 3+ years of relevant consulting or industry experience, with proven ability to build trusted relationships with senior business and technology leaders (up to and including CxO).- Customer facing experience, interfacing with executive stakeholders, and leading delivery for large transformation programs- Demonstrated experience leveraging project management and agile methodologies on enterprise level engagements and the ability to apply them across large, complex projects.- Bachelor's Degree, related technical field, or equivalent practical experience.- MBA or Master's degree in a management, technical or engineering field.- Expertise in project management and agile best practices across large and complex engagements; active project management certification.- Managed technical projects consisting of 8 or more people totaling over $1,000,000 budget and presented to C-level executives and/or senior leadership teams- Experience in cloud transformation programs and initiatives.- Understanding of technology principles and services including infrastructure, business applications, data management, security, application platforms, and consumer-facing technology.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Who we are:Amazon Transportation Services (ATS) connects our customers and our shippers. We combine people, technology and products to deliver for our customers at the lowest possible cost. Surface Transportation is the conveyor belt to connect the entire Amazon supply chain. We are a technology company that executes transportation, and we get to do it all at a scale that nobody has ever seen!We love what we do. We have an incredible team that works hard to change the industry. We are inventing new things each and every day. We rolled out technology in the last two years that rivals anything inside of the transportation space in the last 100 years. As our business grows, we are going to use the same technology and the same standard best practices to build and invent all over the world. If you are interested in growing something new and different, there is an opportunity to do it inside of this space.Career Opportunities:Surface Transportation is seeking an experienced and highly motivated Finance Manager to join its US Transportation Finance team. This is an exciting opportunity to create and innovate on behalf of our customers and build the transportation experience of the future. This role will have heavy impact and high visibility to the long term strategy for the business, and it will require strong partnership with the Operations teams as well as Finance, Accounting and Technology. Experience with this team opens up amazing career opportunities across Amazon, such as senior roles supporting an impressive array of business areas, project management roles, and/or management opportunities locally, regionally, and globally.Team Exposure/Scope:It is not just a truck driving down the highway. If you like taking a larger scope identifying the most cost effective and safest way to deliver to our customer you will enjoy transportation. This entire system has to move like a symphony and it has to be orchestrated. It is an incredible math problem that we have to solve; we have to put statistics and financial models behind it; we have to put algorithms behind it, to work as a team to identify where there are gaps in the process, and solve these issues quickly. In this role you will have a high level of visibility and partner with cross functional teams. We help others understand finance and are the trusted business advisors to our business teams.Success in this role:We are looking for a leader who exhibits excellent attention to detail and is comfortable with ambiguity. The successful candidate will demonstrate an ability to influence business owners, support thoughtful decision-making, and adapt to a rapidly evolving environment. Regular collaboration with executives and various business units across Amazon will allow you the opportunity to exhibit your verbal and written communication skills. A typical day in this role provides an opportunity to improve and create new measures for business effectiveness, innovate creative solutions utilizing large scale data mining tools, and identify high priority projects to maximize results for key stakeholders.Key job responsibilities- Oversee financial reporting for your business area. Understand input drivers and validate integrity of the reporting to influence strategic decision-making and planning. Use data to identify disruptive ideas and provide advice to business leaders across the globe.- With Controllership as the top priority, you identify, resolve, or provide guidance to resolve complex data integrity issues. You improve controls to address financial risk and support frugality.- Educate business partners on financial and non-financial trade-offs. You make thoughtful judgement calls in ambiguous environments where there data may be scarce or difficult to procure.- Use active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjust style for various audiences to articulate complex finance issues clearly. Your communications drive critical business decisions.- Have backbone, disagree and commit to foster constructive dialogues, harmonize conflicting views, resolve issues, and drive decisions.- You exhibit social responsibility. Actively recruit bar-raising talent, continuously develop your team, and constructively mentor the Finance community.- Identify and sponsor Finance-wide professional development and engagement initiatives that plan for the future and strengthen the global Finance community, such as inclusion and diversity initiatives.- Become an expert in your lane to contribute to work-life harmony. You are a positive, collaborative, and effective influencer to new team members and model operations excellence and efficiency.About the teamIt is not just a truck driving down the highway. If you like taking a larger scope identifying the most cost effective and safest way to deliver to our customer you will enjoy transportation. This entire system has to move like a symphony and it has to be orchestrated. It is an incredible math problem that we have to solve; we have to put statistics and financial models behind it; we have to put algorithms behind it, to work as a team to identify where there are gaps in the process, and solve these issues quickly. In this role you will have a high level of visibility and partner with cross functional teams. We help others understand finance and are the trusted business advisors to our business teams.- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 5+ years of finance experience, or Master’s degree and 3+ years of finance experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Knowledge of SQL/ETLAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.