The Rufus team is seeking a Product Manager who is passionate about technology, innovation, and engaging new and existing customers. This role is inherently high-visibility and highly cross-functional, requiring collaboration and influence across category teams, PR, product, design, science, and engineering.
This person will be charged with engaging and delighting customers, inventing engagement levers to support earned and owned media opportunities. You will build new features, or use existing features in an innovative way, to engage customers with education and marketing messages within the Rufus experience. The successful candidate will be a creative product manager, who has a knack for marketing and a passion for finding new ways to engage customers.
The successful candidate will thrive in ambiguity, bringing process and discipline to a highly dynamic and fluid environment. They will excel at managing and influencing broad stakeholder groups, always with a focus on how best to engage users. This role will require excellent written and oral communication skills, data-driven analyses and insights, exceptional judgment, strong interpersonal skills, deep curiosity about how things work, and a passion for serving customers. You must enjoy context-switching and partnering at all levels of the organization to deliver results.
Key job responsibilities
* Establish the product vision for engagement levers and features that will engage, educate, and inspire customers within the Rufus experience
* Identify, assess, and prioritize customer engagement opportunities, aligning cross-functional partners across marketing, product, design, engineering, and science
* Drive development of new customer experiences that support event-specific shopping missions
* Manage the engagement roadmap, making trade-offs and prioritizing high-impact features
About the team
This is an opportunity to join the high-performing team behind Amazon’s new generative AI-powered shopping assistant. Rufus makes it easy for customers to find and discover the best products to meet their unique needs by helping with product research, providing comparisons and recommendations, answering specific product questions, and more.
- 10+ years of product or program management, product marketing, business development or technology experience
- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Bachelor's degree
- Experience developing and launching products in the marketing, advertising, or branding space.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $145,700/year in our lowest geographic market up to $240,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Principal Product Manager - Rufus Customer Engagement, Amazon Search Experience
Posted: | 23 Dec 2024 |
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Company: | Amazon |
Category: | Product Management |
Country: | US - United States |
State: | None - None |
City: | New York |
Zip code: | None |