Amazon Pharmacy is committed to building the future of pharmacy and to deliver on being the earth’s
most customer centric Pharmacy. To get there, we need exceptionally talented, bright, and driven people.
If you are passionate about the future of healthcare this is your chance to make history by joining the
Pharmacy Operations team.
What’s This Job All About?
As a Team Lead you will play a key role in ensuring the pharmacy operations in an efficient manner to
drive productivity and quality for our customers by managing a team of pharmacy technicians. This role
will report into the department’s Floor Manager. #everydaybetter

Key job responsibilities
Oversee and manage a team of 10-25 Pharmacy Technicians
● Assist with training new employees and promoting the department to assist the team in all
aspects of outbound operations
● Maintain positive attitude and lead team toward daily, weekly and monthly department goals
● Assist the department management team in administering new policies as well as maintaining
existing policies.
● Collaborate with HR and department leadership team to coach and counsel staff members
accordingly for performance, quality, and attendance concerns when appropriate including
proper documentation.
● Develop Pharmacy Technicians and ensure a high level of accountability across the team
● Partner with Pharmacy team to maintain a safe and clean pharmacy by complying with
procedures, rules, and regulations
● Participation in personal growth and development
● Constant collaboration with teammates
● Perform other duties as assigned

- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

- 1+ years of performance metrics, process improvement or lean techniques experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.