Do you want to define, develop, communicate and deploy the healthcare computing fabric of the future? Amazon Web Services (AWS), a leader in cloud computing, is seeking a talented and experienced Business Development and Program Manager to support our global, partner integrated, strategic healthcare solutions and initiatives. As a member of the AWS Healthcare and Life Sciences Industry Business Unit team, you will work across our healthcare customers and AWS sales, marketing, partner, business and finance operations, legal, services and technical teams to develop, execute, and manage strategic solutions and programs designed to enable healthcare transformation.

We seek a self-starter to take responsibility for the development, execution and management of strategic healthcare solutions and initiatives which serve AWS partners and customers. This is a hands-on role with the ideal candidate “rolling up their sleeves,” to interact with customers, partners and AWS teams to accelerate adoption of AWS technology in support of healthcare providers focused on improving healthcare outcomes and experience for patients, providers, researchers and communities. The ideal candidate will have healthcare and technology expertise, demonstrated customer obsession and the ability to encapsulate the unique value proposition of both AWS and partner health solutions. This role requires experience in managing charter, scope, budget, planning, timeline, risk, execution, reporting, communications, and change management for novel solutions and programs which will be developed with strategic customers and scaled to customers globally. The candidate must be able to build strong cross-group working relationships (internal and external) and have exceptional organizational skills.

In this role you will: 1/engage strategic customers and partners and work with our program teams translate their requirements into new solutions and programs, 2/engage on strategic customer opportunities to ensure that our solutions and programs meet customer needs, 3/maintain and monitor key metrics, 4/distill insights and report in business reviews to the key stakeholders, 5/provide business requirements to build reports and telemetry for frequent monitoring, and 6/collect best practices and insights that can be replicated in other cases.

This role requires close coordination with multiple AWS teams, including senior AWS executives, the AWS sales organization, customers, partners, business development, and professional services.

You must have proven track record of successfully delivering and executing healthcare programs and initiatives, collaborating well with business and technical teams, managing program operations, have a passion for technology, a high degree of business acumen, and a broad knowledge of healthcare programs and operations.

Key job responsibilities
• Work and coordinate across all levels of a matrixed, global organization to develop and advance new strategic healthcare solutions and initiatives

• Collaborate with AWS healthcare, business, sales, services, legal and engineering leaders to develop, manage, and advance each initiative

• Manage team members, stakeholders and partners contributing to strategic AWS healthcare initiatives

• Manage charter, budgets, resources, timelines, risks, weekly and monthly reporting / analytics, KPI’s / measurement, business reviews and working groups

• Build repeatable processes, tools, and content for globally dispersed teams, to simplify sales execution

• Engage and Gather feedback from field teams, customers, and partners to support evolving customer needs and drive continuous improvement of programs & initiatives

• Develop plans and processes, and routinely communicate and document the measurement and impact of strategic programs to the HCLS leadership team, and include program perspectives in other planning processes as needed

• Set and manage the cadence for monitoring sales performance and adoption of solutions and initiatives against goals, ensuring all stakeholders understand and plan for what needs to be delivered throughout the year

• Develop global communications plans for our strategic initiatives and ensure AWS HCLS Leadership is kept updated on performance, risks and blockers

• Coordinate and contribute to our semi-annual business planning process

• Engage and collaborate with AWS healthcare marketing to continuously deliver healthcare messaging that differentiates AWS and solutions value to AWS partners and healthcare provider organizations

• Take on special projects on an as needed basis to include delivering on narrowly focused tasks to broader ranging initiatives that need definition and the curation of insights

• Expand AWS healthcare knowledge base via documented learning and published best practices

A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

- 5+ years of developing, negotiating and executing business agreements experience
- 5+ years of developing, negotiating and executing business agreements experience
- 5+ years of experience developing strategies that influence leadership decisions at the organizational level
- 5+ years of experience managing programs across cross functional teams, building processes and coordinating release schedules

- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.