Rochester

The Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. To keep our 24/7 operations network secure and assure operational continuity, we are looking for hands-on and detail-oriented professionals who want to join our team. The LPS leads the effort to efficiently and effectively protect people, product and data (lives, physical property, equipment, inventory, data, & intellectual property) in a designated building. The LPS reports to the Security and Loss Prevention Cluster Manager responsible for their geographical area, and aids them in supporting the Operational team, and cross functional teams throughout the organization. This position is site based however may need to support multiple business units with local travel up to 25%.Key job responsibilities* Conduct confidential investigations and prepare prompt written reports of theft, fraud, and workplace violence/critical incidents* Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement, data protection, physical security infrastructure) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards* Serve as department liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies, and the department’s performance* Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners* Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodation. Includes flexibility in working weekends and/or overnight shifts as necessary to needs of the business* Travel up to 25% including one week in Phoenix, AZ for Global Security Operations OnboardingA day in the lifeAs a Loss Prevention Specialist, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analyzing data reports, and conducting interviews. Your findings help to identify vulnerabilities in our processes, for which you contribute to the development of mitigating measures. You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems with subject matter experts and external suppliers to maintain their functionality. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. You also act as point of contact for multiple internal and external departments (e.g., legal, HR, security service providers, local law enforcement) and subject matter expert in Security and Loss Prevention-related matters. Finally, you deliver loss prevention-related education and awareness programs to other teams and liaise with various stakeholders on policy and procedure across all management levels.About the teamWorldwide Operations Security (WWOS) is the global organization that supports field Security and Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses. WWOS creates and maintains a work environment that is prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementing guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.* High school or equivalent diploma * 1+ years of experience in the following: security service, asset protection, audit, investigations, law enforcement, military, risk management, data analytics, inventory control, quality assurance or bachelor’s degree in a related field or 2+ years Amazon Experience and/or LPQ Career Choice Graduate* 1+ years of application experience with MS Office Professional Suite, including Excel to manipulate and analyze data* Workplace incident mitigation or de-escalation and Business Continuity planning experience* Experience making and influencing informed decisions by leveraging data and metrics * Demonstrated ability to work independently without supervision in a fast-paced and multi-tasking environment* Ability to effectively communicate, collaborate, network and influence across all business levels in a diverse workforce environment* 1+ year of leadership or management and/or supply chain experience* Interviewing experience; Wicklander and Zulawski, LPQ, CPP, LPC, CFI or other relevant certifications* Experience in implementing metric-based strategies utilizing continuous improvement concepts* Experience in physical security systems maintenance/implementation and coordinating scope of work with security vendorsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $42,300/year in our lowest geographic market up to $72,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining our team. DLS Provides services 7 days a week, 24 hours a day to assist employees as they go through qualifying life events. The DLS Interpreter Business Partner is a key member of our Specialty Accommodation team, providing ASL interpreting services to Amazon applicants, candidates and employees who are Deaf or Hard of Hearing. The Interpreter is a subject matter expert (SME) in ASL interpretation services and will provide consultation and collaborate across teams to solve complex problems in ASL language accommodations. Successful interpreters are highly skilled, able to respond to changing circumstances and needs of a dynamic culture, and paves the way for a connected and trusted accommodation experience. Interpretation in this role may also involve periods of standing, and walking in a fast-paced environment with possible varied noise levels.An Interpreter can be assigned to work primarily with a single employee for all or part of their work days, permanently or temporarily and/or the interpreter could be assigned to rotate through a large group of Deaf Employees at one or more locations. The interpreter assignments may include (but are not limited to):In-person and over video services for:o Group meetingso Eventso Meetings with individual employeeso Meetings with high confidentialityo Meetings with sensitive informationo Highly technical contento Recorded presentationsKey job responsibilities• Demonstrate high quality interpretation skills between English and American Sign Language.• Communicate well in both verbal and written English.• Provide interpreting services for Deaf, Hard of Hearing and hearing stakeholders in a variety of settings and roles.• Comfortable interpreting in video environment.• Arrive to shifts and assignments on time and prepared for work. Flexible in work hours to support meetings outside of traditional business hours, including overnight and weekend requests.• Provide effective communication in on-site services environment.• Provide stellar customer service to both internal and external customers.• Collaborate in a professional manner with multiple stakeholders.• Work effectively with minimal supervision.• Maintain a working knowledge and increased understanding of the subject matter to enable effective interpretation for all required disciplines.• Ensure compliance with standard work, code of professional conduct, federal/state regulations, and company policy.• Maintain system records to ensure accurate and timely documentation of interpreting assignments.• Consult, coordinate and partner with our third-party external vendors and internal HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate.• Perform outreach and training for ASL language access across geographic areas.• Work collaboratively and professionally with other interpreters during assignments.• Travels to various domestic locations to support meetings.• Travel will include regional travel and possible US and international travel, dependent on business needs• Flexibility in scheduling that will include evening and/or weekend work hours.• Comfortable with ambiguity. • Other duties as assigned.• 2 + years of related professional interpreting experience, including VRI services, with strong demonstrated experience interpreting in the all areas of business and/or warehouse environment. • - OR Successful completion and mentor recommendation from Amazon Interpreter Practicum program • Fluency in both American Sign Language and English with superior sign-to-voice and voice-to-sign language skills and an elastic linguistic range to match customer needs. • Expert knowledge in US interpreting industry standards of practice, RID Code of Professional Conduct, and Deaf culture. • RID (Registry of Interpreters for the Deaf) Certification, or BEI-Advanced Level Certification. • - In lieu of certification, 10+ years of professional experience with a set path to certification will be considered. • Demonstrated ability to deal with confidential information, including sensitive human resources situations. • Strong problem solving, time management and priority-setting skills. • Bachelor’s degree or equivalent in RID alternative pathway. • Competency working within a diverse and inclusive environment; including awareness of personal bias and align with company-wide Global Diversity Equity and Inclusion (GDEI) goals.• Bachelor's Degree from accredited University, or RID Alternative Pathway equivalent. • BEI-Master Level Certification. • Trilingual skills (English, ASL and one or more foreign spoken language) • 5+ years professional interpreting experience in a wide variety of environments, including technology-relevant or warehouse settings. • Experience using tactile ASL and close visual interpretation for individual who are DeafBlind. • Oral interpretation for deaf or hard of hearing individuals who rely on lip-reading. • Intermediate skills with MS Office tools such as Word, Excel, and Outlook • Exceptional customer service and communication skills, both verbal and in writing.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $56,700/year in our lowest geographic market up to $118,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.