Would you like to be part of a team that is redefining the IT industry? Amazon Web Services is leading the next paradigm shift in computing and is looking for world class candidates to help shape and deliver our partner programs within our AWS Partner Network. AWS Partners include the largest consulting partners, systems integrators, MSPs, technology partners, ISVs, and distributors that are using AWS as their cloud delivery platform.

The AWS Global Partner Investment and Incentive Team is seeking a Global Investment Operation and Delivery Leader that can lead a team of program and product managers driving operation ownership of cross organizational and functional operations and process improvement. The team is responsible for defining and owning end-to-end business process for partner facing funding program benefits aligning with global and in-geo partner, integration as a mechanism for delivery of all AWS funding benefits to Partners. You will have people management experience in building and leading the team with direct accountability for team deliverables, taking ownership of complex cases and tasks from internal stakeholders and external partners, reacting effectively to dynamic challenges in a fast-paced, high intensity environment. You will have a demonstrated ability to think strategically about financial products, operational risks, and program challenges with the ability to drive execution of program initiatives and process improvement to operate at scale.

Key job responsibilities
Manage a team of Support Agents responsible for managing end-to-end operations process for the AWS Partner Network.

Lead others, further develop exceptional talent, and encourage the teams to challenge assumptions.

Champion recruiting efforts across the network to continually hire and develop the best.

Recommend, develop, and implement policies and requirements that guide the team to operate at scale.

Coordinate with cross-functional teams to develop process and project plans.

About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 3+ years of team management experience
- 7+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery

- Experience relying on analytics and data to cultivate deep customer empathy, shape product decisions and track effectiveness of change
- Experience working with a cross-functional team across design, operations, and engineering team to meet high-reaching goals

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $134,700/year in our lowest geographic market up to $222,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.