Project Management, including:
- Represent the Learning Organization in cross-functional projects.
- Engage with cross-functional stakeholders on Learning Organization projects.
- Identify and escalate risks to agreed delivery timeline.

Analytics, including:
- Support all aspects of Learning Organization experiments.
- Inspection of learning methodology execution through use of Learning Organization audit mechanisms.
- Inspection of alignment between SDS Learning Launch calendar, SDS Learning Catalog, and our LMS.
- Identify trends and escalate defects.

Invent and Simplify, including:
- Recommend process improvements to accelerate our delivery to customers (internal and external).
- Recommend process improvements to positively impact training performance.
- Support maintenance of Learning Organization wiki pages.
- Support publication of Learning Organization announcements.

About the team
It’s an exciting time to join as this role is in our newly formed Learning Programs team! Your teammates will include Learning Program Manager, LMS Admin, and AI Strategist.

- 2+ years of program or project management experience
- 2+ years of analytics experience
- Proficient in MS Excel
- Experience in complex problem solving, root cause analysis in a business environment
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Experience keeping multiple projects on track and delivered by deadline
- Bachelor’s degree, industry certifications, or equivalent experience in project management, program management, business analysis, information systems, or related field

- Project management certification such as PMP or Prince2.
- Proficient in SQL.
- Experience working with GenAI, including prompt engineering.
- Project management skills including planning work, managing details, keeping multiple tasks/projects on track, working under tight timelines, and delivering results
- Excellent verbal, written, interpersonal communication abilities including skills in explaining technical topics to novices and collaborating with subject matter experts, global stakeholders, and managers.
- Proven ability to demonstrate agile mindset to adapt to evolving requirements and make progress despite ambiguity.
- Experience with customer service or delivery organizations.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $47,500/year in our lowest geographic market up to $71,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.