The AWS Cloud Response Team manages the security and availability of AWS Cloud services. We operate on the ‘AWS’ side of the Shared Responsibility Model to ensure “Security of the Cloud” and to protect our customers. This role requires engineers to work tactically with both internal and external stakeholders to solve security challenges at massive scale, and to think strategically to develop and implement changes to drive automation, scalability and continuous progress for the organization.

An ideal candidate should possess most of the following:


- be able to assess technical vs. business risks and consistently drive internal engineering teams to take the right actions in the appropriate time frames to mitigate risks.

- have a good mix of broad and deep technical knowledge and a demonstrated background in information security.

- be technically proficient in the fields of network and operating system security, cryptography, software security, security operations, incident response, and emergent security intelligence.

- possess a combination of troubleshooting, technical, and communication skills, as well as the ability to manage a mix of disparate tasks which may include small-project and software development work.

- be comfortable challenging and escalating to senior leadership to always ensure the best outcome for customers.

Key job responsibilities
A successful candidate will need a combination of troubleshooting, technical, and communication skills, as well as the ability to handle a mix of disparate tasks which may include small-projects in addition to managing incident response activities. This role will provide career growth opportunities as you gain new security skills in the course of your duties.

- Triage new incoming issues to determine the level of risk they present to AWS, and then accordingly prioritise its remediation in conjunction with the impacted service team.

- Communicate the state of these issues to various audiences, both technical and non-technical, at various levels of seniority (up to and including AWS’ Chief Information Security Officer).

- Participate in efforts to promote security throughout the Company and build good working relationships within the team and with others across Amazon

- Demonstrate high capacity and tolerance for extreme context switching and interruptions while remaining productive and effective

- Escalate issues to senior AWS leadership if you feel your issues are not progressing at the correct pace based on impact to ensure we are putting customers first.

- Explore building and improving our tooling to make your own life easier and share that benefit with all our engineers globally.

- Assistance with recruiting activities and administrative work

- Fulfill regular on-call responsibilities.

#SecOps

A day in the life
A day in the life
This position supports AWS with security operations and incident response activities. You will be responsible for coordinating and facilitating security response activities for all AWS products and services. You will drive security related issues to resolution across numerous service teams, interacting directly with those teams and other AWS Security engineers.

About the team
About the team
Cloud Response is a team inside AWS Security Operations. This team is broadly responsible for the 'AWS' side of the Shared Responsibility Model, and provides oversight of security issues from their identification through to resolution. Cloud Response operates follow-the-sun with teams based around four different geographical locations.
We work with other AWS teams, to ensure security issues are resolved with the right level of urgency, whilst ensuring that our stakeholders are kept into the loop.

Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

- Bachelor's degree in computer science or equivalent
- Knowledge of networking protocols such as HTTP, DNS and TCP/IP
- 3+ years of programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language experience
- 3+ years of proven experience with a focus in areas such as digital forensics and incident response
- 3+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security
- Strong demonstrated knowledge of web protocols, common attacks, and an in-depth knowledge of Linux/Unix tools and architecture.

- 2+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience
- Experience with AWS products and services
- Experience with programming languages such as Python, Java, C++
- 3+ years of proven experience with a focus in areas such as digital forensics and incident response
- 3+ years experience with internet security issues, cloud architectures, and threat landscape.
- Experience with virtualization technologies, especially with AWS services.
- Relevant industry certifications from SANS, ISC2, etc.
- Maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills.
- Strong demonstrated knowledge of web protocols, common attacks, and an in-depth knowledge of Linux/Unix tools and architecture.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,000/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.