The Outbound Communication Services team operates the foundational systems that enable Amazon and its subsidiaries to communicate with customers on Email, SMS and Push endpoints. Our mission is to successfully transmit selected messages to customers ensuring high availability and low latency, and gathering near real-time feedback from the endpoints to create closed loop optimizations.

We are passionate about building scalable, scalable software which processes billions of transactions and very large TPS. We constantly improve our technical foundation and customer experience. As a Software Development Engineer on the team, you’ll have huge impact on how customers, including friends and family, engage with Amazon.

We love to work with smart people who have a strong sense of ownership and strong engineering mindset. You are a technical leader for your team and a great mentor. You provide perspective and context for technology choices. You’re up to the challenge of real time messaging strategies, latency, TPS, mobile network limitations, device fragmentation, and building an end-to-end platform that internal Amazon teams integrate with. You motivate your team to pursue ambiguous situations and rapidly produce prototypes for a more personalized experience. You outline paths from prototype to product. You deeply invest in each colleague's career growth, improving their technical knowledge, and defining your team's operational metrics.

As a Software Development Engineer, you will participate in the full development cycle, end-to-end, the design, development, implementation, testing and produce comprehensive, usable software documentation of large-scale distributed software applications. Translate functional requirements into robust, scalable, supportable solutions that work well within the overall system architecture. Evaluate and make decisions around the use of new or existing software products and tools. Taking your ideas from inception to deployment, you will apply your software engineering expertise to shape, refine, and redefine our systems. You will come up with new data-driven ways to continuously improve our solutions and to empower business owners to use them.

We strongly believe in fostering a great team culture of appreciation, inclusion and diversity. Weekly game nights and virtual happy hours provide us opportunities to have fun, socialize and foster great team collaboration.


- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.