Are you interested in being part of a high visibility, strategic team focused on improving the customer experience? The Regulatory Intelligence Safety and Compliance team protects customers from products that are unsafe, illegal, illegally marketed, controversial or otherwise in violation of Amazon's policies while enabling our Selling Partners to offer their broadest selection of safe and compliant products. We are seeking an experienced Sr. Risk Manager to build out a new strategic program that will detect false and misleading claims on Amazon stores.
Key job responsibilities
The successful candidate should have strong business, communication, and writing skills, proven ability to drive solutions to mitigate risk, and be capable of working independently in an ambiguous environment.
The successful candidate will also:
- Develop and implement novel solutions to detect false and misleading claims
- Partner with external industry leaders and product experts
- Collaborate across cross functional teams – legal, operations, business, finance, data, and tech teams to continuously improve the program
- Deep Dive reports of potential misleading claims
- Provide data-driven and actionable insights to senior stakeholders to influence roadmaps and align on solutions
- Plan and conduct periodic business reviews with leadership team
- Embrace the use of data analytics to drive solutions, track improvements and reduce costs to serve
- Manage several projects simultaneously with precision and accuracy
- Develop key metrics and performance indicators to track progress against business objectives and measure results
About the team
Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
- 6+ years of compliance, audit or risk management experience
- Knowledge of Microsoft Office products and applications at an advanced level
- Bachelor's degree or equivalent
- Experience at consulting firms or equivalent
- Ability to work on large data sets to draw insights
- Project Management Professional (PMP) or equivalent certification
- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
- Master's degree or equivalent
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Sr. Risk Manager, Misleading Claims, Regulatory Intelligence Safety and Compliance
Posted: | 22 Dec 2024 |
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Company: | Amazon |
Category: | Risk Family |
Country: | US - United States |
State: | None - None |
City: | Seattle |
Zip code: | None |