The Apple Services Engineering team (ASE) is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it at an extensive scale, meeting our high expectations with dedication to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. These engineers build secure, end-to-end solutions. They develop the custom software used to process all the creative work, the tools that providers use to deliver that media, all the server-side systems, and the APIs for many Apple services. Thanks to Apple’s unique integration of hardware, software, and services, engineers here partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of our core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, and multi-functional, offering greater exposure to the array of opportunities here.

Description

The Service Reliability Engineer (SRE) role in Apple Services Engineering requires a mix of strategic engineering and design along with hands-on, technical work. This SRE will configure, tune, and fix multi-tiered systems to achieve optimal application performance, stability and availability. We manage jobs as well as applications on bare-metal and cloud computing platforms to deliver data processing for many of Apple’s global products. Our teams work with exabytes of data, petabytes of memory, and tens of thousands of jobs to enable predicable and performant data analytics enabling features in Apple Music, TV+, Appstore and other world class products. If you love designing, running systems and infrastructure that will impact millions of users then this is the place for you!

Minimum Qualifications

  • BS degree in computer science or equivalent field with 5+ years or MS degree with 3+ years experience, or equivalent.
  • At least 5 years in a Service Reliability Engineering (SRE), DevOps or infrastructure focused role
  • 5+ years of running services in a large scale *nix environment
  • Understanding of SRE principles and goals along with prior on-call experience
  • The ability to design, author, and release code in any language (Go, Python, Ruby or Java would be a plus)
  • Deep understanding and experience in one or more of the following - Hadoop, Spark, Flink, Kubernetes, AWS

Key Qualifications

Preferred Qualifications

  • Fast learner with excellent analytical problem solving and interpersonal skills
  • Experience working on supporting Java applications
  • Experience using monitoring and logging solutions like Splunk, Grafana, etc.
  • Familiarity with DNS, HTTP, message queues, queueing theory, RPC frameworks, datastore
  • Experience working with geographically distributed teams and implement high level projects and migrations
  • Strong communication skills and ability deliver results on time with high quality

Education & Experience

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $135,400 and $250,600, and your base pay will depend on your skills, qualifications, experience, and location.

    Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

    Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.