Machine Learning Cloud Engineer, Information Security

The Information Security Machine Learning (ISML) team empowers information security by harnessing patterns and insights from vast amounts of data to predict, detect, and respond; transforming reactive security into autonomous protection. It approaches this through a few main functions including solving short term problems within AIS with applied science, developing long term autonomous security solutions with groundbreaking research, and building the needed infrastructure to support the solutions for ourselves and partner teams. We are seeking a highly motivated and independent machine learning cloud engineer that can build, support production machine learning services and products in cloud native environments. ...

Machine Learning Engineer

Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply cutting edge Generative AI, ML and DL algorithms to solve real world problems with significant impact? Amazon is revolutionizing customer service yet again now with cutting edge AI and ML. Device, Digital and Alexa Support (D2AS) is responsible for the Customer Service operations and solutions for all Amazon Devices and Digital products, from Kindle and Echo, to Amazon Music and Prime Video. We’re seeking a Machine Learning Engineer to develop cutting-edge AI solutions leveraging Large Language Models (LLM), Machine Learning (ML) and Natural Language Processing (NLP) techniques to understand and resolve customer issues and provide earth's best customer service. We are looking for individuals with a passion for learning, researching, and deploying production-ready science solutions in a highly collaborative environment. We like to ideate, experiment, iterate, optimize and scale quickly, while thoughtfully balancing speed and quality.Key job responsibilitiesIn this role, you will:- Use ML and Generative AI tools, such as Amazon SageMaker and Amazon Bedrock, to provide a scalable production solutions to improve the customer experience, to label data, build, train, tune and deploy their models.- Collaborate with our Applied and data scientists to create and fine tune scalable ML and Generative AI solutions for business problems.- Interact with product stakeholders directly to understand the business problem, help and aid them in implementation of their ML ecosystem- Analyze and extract relevant information from large amounts of historical data to help automate and optimize key processes.- Work closely with science and engineering teams to drive model implementations and new algorithms.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamWe at D2AS strive to make digital experiences effortless for customers. Our goal is to anticipate, evaluate, prevent, and eliminate any effort required from customers. We achieve this by setting the strategy for digital support and accelerating the delivery of seamless support experiences across Amazon's digital products.Our team combines strategic thinking, technology expertise, and customer experience best practices. This ensures customers can easily get the most value from Amazon's digital offerings. We focus on providing the right support at the right time, tailored to each customer's needs. By eliminating friction and making support effortless, we enhance the overall customer experience.- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Bachelor's degree in computer science or equivalent- 2+ years of relevant experience in developing and deploying large scale machine learning or deep learning models and/or systems into production, including batch and real-time data processing- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Masters or PhD degree in computer science, engineering, mathematics, operations research, or in a highly quantitative field- Practical experience in solving complex problems in an applied environment- Experiences related to AWS services such as SageMaker, EMR, S3, DynamoDB and EC2- Experiences related to machine learning, deep learning, NLP, CV, GNN, or distributed training- Strong communication skills, with attention to detail and ability to convey rigorous mathematical concepts and considerations to non-experts- Comfortable working in a fast paced, highly collaborative, dynamic work environmentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Machine Learning Engineer, Applied Machine Learning

Do you want to work on building groundbreaking ML technologies and make real world impact? At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The Applied Machine Learning Data Science team in is a group of innovative ML engineers and Scientist from diverse disciplines with extensive track records in both academia and industry. ML Engineers of the team work on many high-impact projects, building state of the art machine learning models that serve various Apple lines of business and enrich end user experiences. We have the opportunity to do groundbreaking applied machine learning work that will shape the industry. As ML Engineeers, we develop cutting-edge machine learning algorithms to enable current and future products and services in various enterprise scenarios! ...

Machine Learning Engineer, Sponsored Products and Brands

Want to build business and ML systems that impact hundreds of millions of customers Worldwide?We are looking for outstanding Machine Learning Engineers to join the Kaizen team within Sponsored Products and Brands (SPB). Kaizen team is responsible for growing Amazon Ads business in growing and emerging regions (Asia Pacific, LATAM and EMEA) by defining new regional experiences for shoppers and advertisers based on local context. We own end to end business for SPB and looking for like-minded people who can run with same ownership. As a member of our Agile team you will have the opportunity to drive a key business area in Amazon Ads.Your team will own the business, technology, and operations, giving you the responsibility and authority to ensure success. You will be involved in every aspect of the process - from idea generation, business analysis and technical design through to software development across a variety of technologies. Your systems will meet remarkably high standards of performance and reliability, and will operate at massive scale, 24x7.The position offers exceptional opportunities for every candidate to grow their technical and non-technical skills. If you are selected, you have the opportunity to really make a difference to our business by inventing, enhancing and building world class systems, delivering results, working on exciting and challenging projects for our growing businesses. Key job responsibilities• Drive the direction of our technical solutions, and work on many different technologies such as deep learning, AWS, Auto ML, real-time ML serving systems.• Design, develop, and production software to support scalable offline machine-learning pipelines and online serving components.• Work closely with applied scientists to optimize the performance of machine-learning models, improve the team’s machine learning productivity, and advance the technical foundation to empower our science innovation. What you create is also what you own.• Run A/B experiments based on independent data analysis - 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Bachelors degree in Computer Science or equivalent- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Have previous experience in Ads tech- Masters degree in computer science or equivalent- Experience in machine learning, data mining, information retrieval, statistics or natural language processingAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Manager of Account Managers, Amazon

Are you entrepreneurial? Would you like to take part in launching a fast-paced and dynamic new business? Does a start-up challenge sound like your career aspiration?If your answer is yes, the position below would be a great fit for you.We're on a journey to build something new! Our team is building new discovery and shopping products that connect customers with their new vehicle of choice. We’re developing new customer experiences and seller tools to support the entire vehicle discovery and shopping journey in Amazon’s online store.Key job responsibilitiesManagers of Account Managers are responsible for driving business growth and delivering a positive experience with our program. The key responsibilities are to:- Coach, mentor, and develop a team of Strategic Account Managers- Contribute to goal setting for your team to align with organizational goals and contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience.- Build and cultivate strong relationships with Sellers in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate while monitoring Seller satisfaction.- Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, partnering with external teams to align programs etc.- Active participation in hiring and developing the best About the teamWe are a newly formed team rapidly growing team with a vision to create innovative discovery and shopping experiences on Amazon, providing customers better convenience and more selection. We’re collaborating with other experienced teams at Amazon to define the future of how customers research and shop for products in the complex automotive space. This role is part of the Amazon Ads org and is focused on vehicle sales. - Bachelor’s Degree or equivalent practical experience.- 5+ years' experience in account, program or product management in related industries like retail, automotive, or technology.- 5+ years professional experience developing and leading teams while driving organizational goals.- Experience building customer relationships, identifying business opportunities for clients and increasing adoption and utilization of company products.- Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems.- Track record of developing business plans with a demonstrated ability to navigate ambiguous situations while effectively managing multiple projects and priorities across teams.- Superior communication and presentation skills- Experience using analytical, account management, and productivity tools including Oracle Business Intelligence, CRM tools like SalesForce, Tableau, and Microsoft Office Suites.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $126,300/year in our lowest geographic market up to $208,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Manager, Global Transactions , Global Portfolio Strategy & Transactions (GPST)

The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon’s corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon. Within GREF, the Global Portfolio Strategy & Transactions (GPST) team drives global insights and initiatives as a center of expertise to our regional teams in strategizing and planning our corporate real estate portfolio at Amazon.As a member of the GREF team overseeing corporate office space – this position will report to the Global Transactions Lead and support driving global consistency across the regional Transactions teams. This role requires a variety of skill sets, including transaction management, portfolio strategy, project management, and is a leadership role overseeing a vendor management team. We seek an experienced leader who demonstrates proven success in a fast-paced, matrixed real estate organization, and can deliver a large volume of complex projects simultaneously.The successful candidate will operate as a trusted advisor to business leaders, and partner with Legal, Finance, and other Amazon advisory teams. They will demonstrate the ability to establish and maintain relationships with integrated vendor partners and be comfortable operating on both strategic and tactical levels, while acting as an internal ambassador, educator, analyst, and solutions architect.The ideal candidate is an experienced, vibrant, and engaging professional who is customer-obsessed and will excel within an entrepreneurial culture. They will have an ownership mentality, providing expertise, vision, leadership, and exceptional communication skills. They are an authentic leader, who balances the need for effective delivery with the need to be accessible, build relationships, develop talent, and demonstrate self-awareness and emotional intelligence.The role is based in Seattle but can include up to 10% travel time per year.Key job responsibilities• Leverage emerging technologies and automation to simplify and streamline the transaction management lifecycle.• Deliver and maintain global governance, processes, and frameworks to ensure consistency and efficiency in executing transactions across regions (accounting for local nuances).• Collaborate with other GREF leaders to define essential lease terms (must-haves) and desirable terms (nice-to-haves), ensuring alignment with organizational objectives and priorities.• Own global reporting (including Monthly and Quarterly Business Reviews) to identify trends and areas of opportunities; provide insights and recommendations to leadership to enhance performance and drive continuous improvement.• Maintain ownership of key performance indicators (KPIs) to monitor the effectiveness of the program; identify, analyze, and resolve complex problems or roadblocks that arise during program execution. • Manage the day-to-day activities of multiple, concurrent initiatives, ensuring deliverables are completed successfully and on time.• Facilitate status meetings with project teams, key stakeholders, and GREF leadership to communicate progress, address issues, and make data-driven decisions. • Establish and maintain strong working relationships with business stakeholders, subject matter experts, end-users, policy teams, and data/analytics groups. • Implement agile and hybrid delivery methodologies to prioritize, resource, and deliver initiatives in a timely and cost-effective manner and foster collaboration, adaptability, and customer-centricity.- 5+ years of experience managing a transaction portfolio of similar size and complexity- Bachelor’s degree or equivalent in related field- Highly competent with productivity software, including Microsoft Outlook, Word, and Excel- Exceptional communication skills; ability to write concisely and effectively- Proven ability to lead cross-functional teams through influence versus direct management- Experienced with legal terms and structures for standard commercial lease and purchase and sale contracts- Proven self-starter who sets goals and consistently gets results- Demonstrated ability to think strategically and successfully execute tactics- Effective resource management and project management skills- Ownership mentality willing to raise their hand and take on whatever is needed to achieve objectivesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,900/year in our lowest geographic market up to $193,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Manager, Moves, Adds, and Changes (MAC) (AMER), GREF

Work hard, have fun, make history. That's what we do every day at Amazon. As a key leader within Amazon's Global Real Estate & Facilities (GREF) team, the AMER Moves, Adds, and Changes (MAC) Program Manager will oversee a comprehensive suite of services essential to maintaining and optimizing Amazon's corporate office spaces. This role will have the opportunity to hire and develop a team responsible for employee moves, facilities project management, room program changes, and daily customer service operations managing delivery of office furniture and accessories. The MAC Program Manager will oversee the AMER regional program, to include planning, budgeting, and activities that support corporate office locations across their assigned region.The ideal candidate will bring a strategic vision to streamline processes, enhance customer experience, and drive efficiency across these interconnected functions. Reporting to the AMER IFM Lead, this position offers an exciting opportunity to shape the workplace experience for Amazon employees and drive innovation in corporate real estate management. The role will be based in Seattle, WA, Arlington, VA or New York and will include some travel.Key job responsibilities• Develop and implement a cohesive strategy for the MAC program, aligning move execution, post-occupancy projects, and daily customer service operations.• Hire, oversee, and mentor a team of three who are responsible for move strategy, workplace modifications (small to medium), and customer service requests related to room design, office accessories, and ergonomic needs.• Develop and manage the annual budgets and operating plans for the program, continuously reduce cycle times, improve quality, and lower costs in alignment with Amazon’s policies• Serve as primary point of contact for senior leadership on all MAC-related matters.• Foster strong relationships with key stakeholders, including regional portfolio managers, GREF teams, and partners. • Oversee vendor relationships across all areas of the MAC program, ensuring consistent performance and alignment with Amazon's standards.• Establish KPIS, review and optimize processes, standards, and best practices across all functions.• Drive global consistency by developing replicable, scalable processes across the portfolio, innovative solutions that enhance employee experiences, and reports and metrics on opportunities for improvement.• Partner with the Workplace Guidelines / Design Team and Global Corporate Procurement on procurement related activities by providing customer feedback, product failures/ repair reports and other helpful metrics.- 8+ years of program or project management experience- Bachelor's degree- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Proven track record of successfully managing complex, multi-faceted programs in a fast-paced environment.- Comfortable with legal terms and structures for standard commercial contracts and leases.- Strong financial acumen and experience managing large budgets.- Excellent leadership skills with the ability to motivate and develop high-performing teams.- Superior communication and presentation skills, with the ability to influence senior stakeholders.- Strategic thinker with a bias for action and a focus on continuous improvement.- Proficiency in Microsoft Office suite, project management software, and facilities management systems.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Manager, User Experience & Creative, GREF

We are looking for a creative, strategic thinker to join the Global Real Estate and Facilities (GREF) team as a Manager, User Experience + Creative. You will build and lead a team, defining and protecting the overarching GREF brand, inclusive of creative strategy, tone, style, and graphics across all medium and channels GREF uses to communicate internally (GREF) and to all Amazonians. This requires close coordination with GREF Communications and other functional verticals, as well as partner orgs. This role is focused on transformation, shifting culture and changing behavior. This includes developing multi-modal change campaigns, developing creative infrastructure, creating content for presentations, supporting executive communications and messaging with creative assets. We are looking for someone who is a connector of ideas and has the passion, energy and creative ambition to tell the story of GREF and drive change across Amazon’s broad and diverse workforce.Key job responsibilities- Lead overall global creative development, direction and management of the GREF brand, including creation of briefs, timelines, and assets.- Build ad type of campaigns, experimenting in a variety of ways to communicate GREF’s voice to our customers- understanding the customer journey, what they need to know as our partners and how to engage them in a creative, fun, respectful and truthful way. - Spark big ideas that drive customer engagement and enhance the corporate office experience.- Develop the tone and texture of the GREF voice so the organization is speaking as one, whether it is through an email, all hands meeting, PSA campaign or change management. Lead consistent alignment and delivery of that voice.- Present to senior leadership regularly to update on key brand engagement metrics, and best-in-class and leading edge approaches.- Work collaboratively with various internal and external cross-functional stakeholders, including design, executive communications, internal corporate communications, public relations, partner communications and brand teams, to ensure overall global success.- Align closely with GREF internal research and Customer Experience teams to incorporate customer insight studies and track the customer journey into the GREF Brand.- Build templates and frameworks for delivering persuasive communications that are both analytically convincing and emotionally compelling.- Provide creative direction and feedback to internal creative and external agency teams to ensure all elements are on brand and aligned with campaign and brand strategy.- Independently manage concurrent projects, from conception through delivery, maintaining high standards of quality, flexibility and timeliness.- Benchmark and evaluate the strategies, continuously seeking improvement.- Design, optimize and deliver useful and elegant best-in-class creative experiences – videos, visual campaigns, signage, all hands presentations etc- Act as a leader and “catalyst” who inspires others to deliver bar-raising, best-in-class ideas and creative assets at a global scale.- Approach opportunities from a place of “yes” with composure and effectiveness.- Prioritize results, demonstrating excellent time management and organizational skillsAbout the teamThis role will be a key leader within the newly formed Global Transformation & Insights org. Key functions within this team include Customer Insights, Business Insights, Creative + UX Design, and Communications. We are a group of builders, creators, innovators and go getters. We are customer obsessed, and index high on Ownership. We Think Big, and move fast, and constantly challenge one another while collaborating on "what else", "how might we", and "how can I help". We celebrate the unique perspectives we each bring to the table. We thrive in ambiguity. - 6+ years of design experience- 3+ years of leading design teams experience- Experience managing teams- Experience with a variety of design tools such as Photoshop, Illustrator, Fireworks, Visio, Axure, and Dreamweaver- Experience working cross-team and synthesize feedback and input from product management, engineering, testing, and marketing- Experience with agile/scrumAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,400/year in our lowest geographic market up to $225,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Market Research Manager, Customer Trust Perception

Are you passionate about conducting research that will impact strategic decisions for improving Amazon customer experiences? The Customer Trust Perception team works to ensure that customers can shop with confidence on Amazon. We conduct quantitative and qualitative research studies to generate customer trust perception insights. Leveraging our research findings, we partner with cross-functional business teams across the company to identify opportunities for improving customer trust throughout every stage of the shopping experience. We continuously innovate in terms of research methodology and developing solutions to scale our impact. We are looking for a Customer Research Manager to join our growing team! As the Customer Research Manager, you will own the design and execution of deep dive research studies (quantitative and/or qualitative) from start to end. You will influence business strategy by conducting effective research studies and identifying opportunities to innovate on behalf of the customer based on your research. The right candidate possesses endless curiosity and passion for understanding customer perceptions and behaviors. You have expertise in research design best practices and identifying the appropriate research methodology based on the defined business objectives. You have end-to-end experience conducting robust large scale surveys, as well as strong analytical skills. You have proficiency in deep diving large amounts of data and combining multiple data points to translate research into actionable insights/recommendations. You are a creative problem-solver who seeks to deeply understand the business so that you can define the most meaningful and strategic research studies that facilitate informed decision making. Key job responsibilities- Manage all stages of quantitative (e.g., surveys) and qualitative (e.g., focus groups, 1:1 interviews, etc.) customer research studies to answer key business questions, including: research proposals, research methodology design, operational execution, analysis and reporting - Engage with partner teams to collect input (e.g., key business questions, assumptions, potential initiative ideas) so you can ensure the research study is designed to generate findings that will help inform their strategic decisions - Identify the proper research method(s) for deep dive research studies based on business objectives, timeline and resourcing - Conduct survey analysis, identify insights and opportunities, and devise recommendations that will inform business decisions aimed at improving the customer experience - Dive deep into both qualitative and quantitative data in order to bring forward new insights that inform product innovations - Communicate research findings and recommendations in clear, concise, and compelling ways to all levels of management - Influence partner teams across the company to take action based on research findings - Manage external vendors that we work with for executing research studies - Identify opportunities to simplify existing research processes and operate more nimbly - Manage/prioritize research requests from business teams - Participate in short term and long term strategic planning- Bachelor’s degree in Business, Research, Economics, or a related field of study required- 3+ years of quantitative/qualitative market research experience, including survey design and execution- 3+ years of experience utilizing data and analytics to formulate program objectives, solve business problems, and drive process improvements- Experience with statistical techniques used for survey design and analytics (e.g., statistical significance, Conjoint, MaxDiff)- Proven ability to work in cross-functional teams, communicate with colleagues in both business and technical roles, and develop processes at scale- MBA or Master’s degree- 3+ years of experience in program management, project management, roadmap planning, building processes- Experience programming in Qualtrics- Strong proficiency in Excel, including features such as pivot tables and advanced formulas (e.g., VLOOKUP, INDEX, MATCH, etc.)- Experience working with global cross-functional teams- Experience using data visualization toolsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,900/year in our lowest geographic market up to $151,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Marketing Operations Manager, Lead Flow, AWS Americas Field Marketing

In this role, you will serve as a strategic partner to cross-functional teams, including field marketing, sales, lead management, and global marketing operations. You will spearhead continuous process improvements, drive execution excellence, and deliver measurable results. Your responsibilities will encompass program management oversight for lead handoff to the sales demand generation team for AWS across North America. As a data-driven professional, you will have the opportunity to influence programs and shape the data analysis approach, ensuring that the team makes informed strategic decisions. You will play a pivotal role in enhancing the performance of the AWS Americas organization by developing and implementing policies, programs, training, and processes that increase team productivity, maximize return on investment, and elevate execution quality. This position requires a strong analytical mindset, coupled with the ability to collaborate effectively across teams and stakeholders. You will have the chance to make a tangible impact by streamlining operations, optimizing processes, and driving continuous improvement within the dynamic AWS ecosystem.Key job responsibilities• Streamline lead handoff processes and oversee follow-up activities for major and globally-aligned prospecting programs • Ensure seamless coordination and effective execution of lead nurturing campaigns across multiple channels and teams• Develop and implement comprehensive Key Performance Indicators (KPIs) to measure success and drive continuous improvement • Facilitate weekly Sprint meetings to monitor project progress, ensure adherence to timelines, and drive goal achievement • Proactively identify and escalate issues to leadership, providing regular progress updates and actionable recommendations • Develop intuitive reports and dashboards within Salesforce and Amazon QuickSight for enhanced visibility, comprehensive campaign effectiveness measurement, and real-time goal tracking• Leverage statistical analysis models to predict trends, identify potential issues, and forecast future goal achievement • Provide comprehensive onboarding and training to new employees on the lead flow process, ensuring effective utilization of marketing tools, reporting sources, and operational processes related to lead management and nurturing.• Drive team-wide adoption of best practices, fostering a culture of continuous learning and process improvementA day in the lifeYour day-to-day activities will revolve around collaborating with internal stakeholders from field marketing, sales, lead management, and global marketing operations teams. You'll tackle challenges such as streamlining lead handoff processes, optimizing lead nurturing campaigns, and ensuring seamless execution of prospecting and demand generation programs. Your primary focus will be on the AWS Americas and Canada teams, working to enhance their productivity, campaign effectiveness, and goal attainment through data-driven insights, process improvements, and strategic planning. Additionally, you'll oversee marketing campaigns compliance and management, performance tracking, and foster a culture of continuous learning within these teams.About the teamThe AWS Marketing Operations Lead Flow Process (LFP) team is a customer-centric powerhouse, dedicated to creating seamless data flows that drive satisfaction and loyalty. We are the guardians of the Lead Flow Process and marketing attribution, enabling marketers to directly impact revenue growth. Data-driven decision-making is our mantra, relying on accurate data to inform strategies and measure impact. Cross-functional collaboration is key, fostering alignment with Sales, LMO/Lorem, WWRO, CRM, and IT teams for a consistent customer journey. As technology trailblazers, we embrace marketing automation, streamlining operations, and delivering personalized experiences. Our culture: continuous learning, innovation, and relentless pursuit of excellence.Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional- 4+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building and optimizing multiple, simultaneous marketing campaigns- Experience managing or working within cross-functional marketing and creative teams- Experience in multi-territory campaign management- Experience in digital marketing and content production timelines and processAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,900/year in our lowest geographic market up to $151,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Merchandising Manager, Amazon Fresh Grocery

Interested in working on an innovative and high-impact business changing the way customers think about grocery? Amazon is looking for a customer obsessed, motivated individual to join the Amazon Fresh Stores team.Amazon Fresh is a new grocery store designed from the ground up to offer a seamless grocery shopping experience, whether customers are shopping in store or online. We’ve introduced new ways to make grocery shopping more convenient, including the Amazon Dash Cart, which enables customers to skip the checkout line, and new Alexa features to help customers manage their shopping lists and better navigate our aisles.We’re looking for an exceptionally motivated and organized Merchandising Manager with strong customer focus, analytical skills, and an entrepreneurial spirit to join the merchandising team. You will help execute on detailed plans and timelines, impact store merchandising strategy to drive topline and reduce shrink, and communicate to leadership on status, risks, and process changes. You will need to thrive and deliver results in an ambiguous, and fast-paced business environment, operating across multiple teams and levels in the organization.The ideal candidate will have strong customer experience intuition, business and product sense combined with solid understanding of technical concepts. You must be able to thrive in an entrepreneurial environment and not be hindered by ambiguity or competing priorities. High judgment, ability to influence, analytical talent, exceptional communications, and leadership are essential to success in this role.Key job responsibilities* Develop, execute and maintain planograms across multiple categories throughout the year.* Identify and implement process improvements and opportunities for innovation and simplification in planograms and merchandising processes.* Coordinate with cross-functional teams and communicate with internal and external partners, while meeting tight deadlines.* Act as the ‘business owner,' possessing a thorough understanding of internal and external variables that impact our business.* Conduct financial analysis of business opportunities to meet and exceed goals.- 4+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- 4+ years of professional experience as a corporate visual merchandiser, in-store/field visual merchandiser, and/or retail buyer (or similar)- Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs- Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation- Experience creating planograms in a platform such as Blue Yonder/CatmanAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,600/year in our lowest geographic market up to $155,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

ML Frameworks Engineer, Personalization

The Apple Services Engineering (ASE) team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power Search for the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a substantial scale, meeting Apple’s high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. These engineers build secure, end-to-end solutions. They develop the custom software used to process all the creative work, the tools that providers use to deliver that media, all the server-side systems, and the APIs for many Apple services. Thanks to Apple’s outstanding integration of hardware, software, and services, engineers here partner to get behind a single unified vision. That vision always includes a deep dedication to strengthening Apple’s privacy policy, one of Apple’s core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, nimble, and multi-functional, offering greater exposure to the array of opportunities here.Join the Services AI/ML team and contribute to the development of frameworks that enable exceptional experiences across Apple Services, including the App Store, Video, and Music. Engage with a team of dedicated and creative individuals to achieve bold goals in an environment that fosters continuous curiosity and professional growth. Your contributions will empower teams at Apple to deliver personalized experiences while upholding the company's core values of privacy and data minimization. ...

Network Dev Engineer, JWO Networking

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.As a Network Development Engineer, you will help solve a variety of technical challenges and mentor other engineers. You will play an active role in translating business and functional requirements into concrete deliverables and build quick prototypes or proofs of concept in partnership with other technology leaders within the team. You will help invent new features, design, develop and deploy reliable distributed services. You will work with a variety white box networking hardware and Linux based networking operating systems.You will tackle challenging situations every day and you’ll have the opportunity to work with multiple technical teams at Amazon. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving problems. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on many customers.Key job responsibilities* Leading development and maintenance of key system features* Working with other team members to investigate design approaches* Prototyping designs and testing them with teammates* Working in an Agile/Scrum environment to deliver high quality designs against aggressive schedulesAbout the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. The Just Walk Out (JWO) Networking team is responsible for the hardware and software systems deployed to physical stores to support the seamless shopping experience that is Just Walk Out. As a Network Development Engineer working in AWS Apps / JWO Stores you will have end to end ownership developing our network architecture, hardware, and software. We are looking for individuals who are not satisfied with the status quo, and look to push the limits of technology. You will create new solutions to solve new customer challenges, streamline operations and enhance the reliability of our networks.- 4+ years of major internet routing protocols experience- 4+ years of working in a Linux/Unix environment experience- 1+ years of automation scripting using Python, Bash, Shell and/or Perl experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,400/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Network Development Engineer, Internet Edge Capacity

Do you like to use network and Unix systems engineering to deliver simple, sustainable and repeatable solutions? Would you like your work to play a key role in driving the stability and sustainability of next-generation IP networks?AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS GCNA (Global Connectivity and Network Availability) Organization is looking for a Network Development Engineer to join our EDGE team. Network Development Engineers partner with our broader Infrastructure organization on configurations standards and tools, and collaborate with Systems and Software Engineers to ensure fast, smooth roll-out of new designs and products, and also deploy and sustain networking software tools.AWS GCNA (Global Connectivity and Network Availability) is the backbone that connects the globalAWS network. Focused on controlling the internet traffic that allows users to access their informationand applications regardless of where they are in the world. GCNA is responsible for building anddesigning a complex backbone network that allows internet traffic to flow efficiently between datacenters and customers.Key job responsibilitiesNetwork Development Engineers perform high quality network and/or systems operations, deployments, scaling, technology refresh, sustaining engineering, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation.• Create and implement changes on the network.• Work closely with our automation teams in defining the tools that allow us to scale at higher volume.• Lead network projects in the areas of network sustaining engineering, network deployment/implementation, network scaling, technology refresh, best practices application, and/or network optimization.• Sustain Amazon Web Services’ next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events.• Operate and troubleshoot network routing, interconnectivity, platforms, performance, and configurations issues; including necessary low level application interaction, Unix systems, and new age networking software tools.• Drive and support innovation from Top of Rack to the Network Border and everything in between.• Partner with our broader Network/Infrastructure organization in the areas of network engineering, configurations standards, and tools.• Work closely with our Network/Systems/Software Engineering teams to ensure fast, smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.• Maintain standards across the networking toolset and ensure that we are fully compliant to those standards and policies.• Deliver simple, sustainable and repeatable solutions and processes.• Collaborate with highest tier escalation engineers/resolvers.• Create and review documentation and process regarding network implementation/deployments, recurring issues, new standard operating procedures, knowledge transfer material, etc.A day in the lifeEngineers in the Internet Edge organization have a wide range of responsibilities: we evolve routing policy, implement traffic engineering solutions, grow our peering footprint, secure the “front door” from bad actors on the Internet, and architect the hardware platforms and network design to support any Amazon product that needs to reach end-users worldwide. Our infrastructure moves terabits of traffic to and from the Internet at any given moment, and represents one of the largest edge surface areas in the world, requiring complex solutions to ensure that capacity always stays ahead of demand. To accomplish that, our engineers develop automation, write software, and work with a wide range of partner teams to continually improve and automate our Internet connectivity in areas such as capacity delivery, configuration deployment, impairment detection, and traffic optimization. Internet Edge engineers make decisions on both a day-to-day and long-term strategic basis, which carry a large amount of responsibility and impact across all of Amazon’s products.• Work in a 24x7 team on call rotation, with ability to drive into workplace for critical events/needs. • Manage customers during problem resolution and operating efficiently under pressure.• Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.• Travel to data center/network sites and Amazon/customer offices as needed.About the teamInternet Edge provides high-performing Internet connectivity for a wide range of use cases, such as retail (amazon.com), video streaming (Prime Video), content delivery (CloudFront), DNS (Route53), AWS services (such as EC2/S3), consumer devices (such as FireTV/Kindle/Echo), and more. Within AWS Networking, the Internet Edge organization is responsible for connecting Amazon to the global Internet. With connections to thousands of unique external networks in hundreds of locations across the world, our mission is to deliver an Internet connectivity experience that sets the global standard for performance, availability, security, and cost, making Amazon the clear choice for our customers’ needs. Working at AWS the GCNA Team - Meet Robert, VP: About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please 4+ years of major internet routing protocols experience- • 4+ years experience developing engineering, deployment, or operations mechanisms to support IP network and/or networking systems.- • 4+ years experience in a technical on-call capacity, responding to customer impacting events, mitigating and root cause analysis of those events.- • 1+ years of experience in automation via Bash/shell scripting and Perl/Python programming.- • Thorough understanding of TCP/IP networking, IP routing, Server Load Balancing, and Network Security architecture and core technologies such as IP, TCP, OSPF/IS-IS, BGP, MPLS, Server Load Balancers, Firewalls, ACLs, DNS, DHCP, IPAM, LDAP, NFS, etc.- • Experience with one or more of the following router, server load balancer, and firewall vendor platforms: Cisco, Juniper, Alcatel-Lucent, Arista, Brocade, Extreme, Citrix, F5, Fortinet, Palo Alto, etc.- • In-depth knowledge of and experience with networking and/or systems technologies.- • Knowledge of network hardware and packet forwarding architectures.- • Experience working in virtualized enterprise networking environments.- • Software development/programming.- • Must be comfortable working in a Linux/Unix environment.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,400/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Network Development Engineer, AWS Networking

Amazon Web Services (AWS) is looking for best-in-class Network Engineers to help deploy and automate one of the world’s largest and complex networks. With Amazon Web Services, our goal is to become “The Infrastructure Platform” to the world. Our customers demand the highest quality and reliability for their services. We are expanding at a tremendous rate it is our responsibility to maintain quality and reliability while developing innovative ways to automate the scaling of our network.Our ideal candidate is highly autonomous, possesses strong written and verbal communication skills, strong project management and time management skills and has a successful track record of designing simple, scalable solutions and troubleshooting complex network problems and delivering innovative solutions. The desire and ability to work in a fast paced, collaborative environment is essential.Key job responsibilitiesKey job responsibilitiesAs a Network Engineer working within AWS Infrastructure you will:• Be responsible for deploying network infrastructure across all of our network fabrics that supports the Amazon Retail Service, Kindle, Payments and multiple AWS services.• Deploy, scale and automate our network across multiple global datacenters. This includes existing footprints and greenfield locations.• Drive scaling of current network designs to meet the demand of our customers.• Create simple, repetitive deployment processes that increase both velocity and quality.• Work closely with our internal customers on designs/solutions; bringing those designs/solutions from concept to production.• Create and update our network standards and ensure that the network is deployed to these standards.• Create and implement changes on the network.• Work closely with our automation teams in defining the tools that allow us to scale at unprecedented volume.A day in the life• Manage engineering projects and consultants• Travel to the work site to observe and inspect field projects• Interact with different teams responsible for all aspects of the data centers.• Prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful.• Work on projects locally and globally.Build trust and relationships with different stakeholders (e.g., Operations, Commissioning, Construction and Design).• In field work to see things up close.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.EEO- Amazon is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.- 2+ years professional experience working in large scale networking environments • 2+ years experience with internet routing protocols and concepts: TCP/IP, BGP, MPLS, ISIS and/or OSPF • 2+ years experience with network operating systems such as Cisco IOS and Junos • 2+ years experience in automation via Bash/shell scripting and Perl/Python programming • Knowledge of network analysis fundamentals and robust troubleshooting skills; specifically, network performance analysis • Experience working with customers to diagnose a problem, and work toward resolution • Excellent IP networking fundamentals and extensive experience in the application of IP protocols. • Experience with major router platforms; specifically, with Cisco 37xx, 49xx, 65xx, 73xx, 76xx, Nexus 7K and Juniper MX/EX platforms including all compatible supervisory and line cards for these platforms • Strong Unix skills and the ability to script in Perl, shell, C or C++ is desirable • Experience in any of the following protocols & technologies: DWDM, T1/DS1, DS3, SONET (OC3, OC48), 802.2/3, 802.1d VLANs/STP, IPv4 & IPv6, TCP (internals & flow control), BGP, OSPF, HSRP/GLBP, PIMv2, IGMP, LDP, TACACS, IPSEC & VPNs, netflow, DNS, HTTP- 2+ years professional experience working in large scale networking environments • 2+ years experience with internet routing protocols and concepts: TCP/IP, BGP, MPLS, ISIS and/or OSPF • 2+ years experience with network operating systems such as Cisco IOS and Junos • 2+ years experience in automation via Bash/shell scripting and Perl/Python programming • Knowledge of network analysis fundamentals and robust troubleshooting skills; specifically, network performance analysis • Experience working with customers to diagnose a problem, and work toward resolution • Excellent IP networking fundamentals and extensive experience in the application of IP protocols. • Experience with major router platforms; specifically, with Cisco 37xx, 49xx, 65xx, 73xx, 76xx, Nexus 7K and Juniper MX/EX platforms including all compatible supervisory and line cards for these platforms • Strong Unix skills and the ability to script in Perl, shell, C or C++ is desirable • Experience in any of the following protocols & technologies: DWDM, T1/DS1, DS3, SONET (OC3, OC48), 802.2/3, 802.1d VLANs/STP, IPv4 & IPv6, TCP (internals & flow control), BGP, OSPF, HSRP/GLBP, PIMv2, IGMP, LDP, TACACS, IPSEC & VPNs, netflow, DNS, HTTP • Meets/exceeds Amazon’s leadership principles requirements for this role • Meets/exceeds Amazon’s functional/technical depth and complexity for this role Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $91,300/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit Applicants should apply via our internal or external career site.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $102,700/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Network Development Engineer, Office Network Engineering

Do you like to use network and Unix systems engineering to deliver simple, sustainable and repeatable solutions? Would you like to play a key role in driving the stability and sustainability of next-generation IP networks?AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS GCNA (Global Connectivity and Network Availability) Organization is looking for a Network Development Engineer to join our Backbone Enterprise, and Regional Engineering (BERE) team. Network Development Engineers partner with our broader Infrastructure organization on configurations standards and tools, and collaborate with Systems and Software Engineers to ensure fast, smooth roll-out of new designs and products, and also deploy and sustain networking software tools.AWS GCNA (Global Connectivity and Network Availability) is the backbone that connects the globalAWS network. Focused on controlling the internet traffic that allows users to access their informationand applications regardless of where they are in the world. GCNA is responsible for building anddesigning a complex backbone network that allows internet traffic to flow efficiently between datacenters and customers.Key job responsibilitiesAs a Network Development Engineer working within AWS Infrastructure you will:• Be responsible for designing the next generation of SDWAN/Edge network using Cloud based technologies such as Transit Gateway,NAT gateways , AWS Network Firewall, DX Gateways, Lambda and other virtual Gateways to serve 500+ remote offices. • Automating the deployment of network devices gateways using infrastructure as a code across all of our network fabrics using automation such as CDK, Python. • Deploy, scale and automate our network across many global POP locations and multiple AWS regions. This includes existing footprints and new locations.• Create simple, repeatable deployment processes, and improve upon existing processes.• Work closely with our Network/Systems/Software Engineering teams to ensure fast, smooth roll-out of new designs and products, as well as, assist with deployment and sustaining of networking software tools.• Create and update our network standards and ensure that the network is deployed to these standards.• Work closely with our automation teams in defining the platforms and frameworks that allow us to scale at unprecedented volume.• Create and review documentation and process regarding network. implementation/deployments, recurring issues, new standard operating procedures, knowledge transfer material, etc.• Leads design, network/code and security reviews across teams to identify risks and prevent classes of bugs prior to production release.A day in the lifeEngineers in the Backbone Enterprise and Regional Engineering (BERE) organization have a wide rangeof responsibilities: we work with internal partners to develop and implement the next gen platformsalong with the tooling ecosystems to support with these platforms driving efficiency and scalabilitythrough the automation of builds, configuration deployment, and the scaling of capacity. As ournetwork is one of the largest in the world, there is no blue print at our scale allowing our engineers todevelop solutions to the complex challenges that we face daily. We encourage durable solutions thatlook around corners while taking into consideration our customer needs from a cost, performance, andreliability perspective. Our team develops tooling that provides the required visibility and control oftraffic across the network, while prioritizing the automatic mitigation of events to minimize the impactto our customers during events.• Work in a 24x7 team on call rotation, with ability to drive into workplace for critical events/needs.• Manage customers during problem resolution and operating efficiently under pressure.• Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.• Travel to data center/network sites and Amazon/customer offices as needed.About the teamAs a part of Enterprise Office Network Edge Engineering team, we are responsible for Edge Network which connects 500+ remote offices to the Enterprise core network as well as into AWS cloud. We own the network standards, deployment mechanisms, automation and delivery of large programs, including AWS VPC transit gateway based networks that connect our traditional networks to Native AWS.Within AWS Networking, the Backbone Enterprise, and Regional Engineering (BERE) organization isresponsible for the design, implementation, and operations of a wide array of networking infrastructurethat provide global connectivity between all AWS Regions and edge locations.BERE provides the massive scale required to support our AWS customers and internal services, via anetwork that grows by 70% annually. In addition, they have teams that are responsible for the designand operation of our global corporate office and data center network, allowing tens of thousands ofAmazonians to perform their daily tasks in support of our customers.Working at AWS the GCNA Team - Meet Robert, VP: Working at AWS the GCNA Team - Meet Orlando, Principal Network Development Engineer: AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please 4+ years of major internet routing protocols experience- 4+ years experience developing engineering, deployment, or operations mechanisms to support IP network and/or networking systems.- 4+ years experience in a technical on-call capacity, responding to customer impacting events, mitigating and root cause analysis of those events.- 1+ years of experience in automation via Bash/shell scripting and Perl/Python programming.- Thorough understanding of TCP/IP networking, IP routing, Server Load Balancing, and Network Security architecture and core technologies such as IP, TCP, OSPF/IS-IS, BGP, MPLS, Server Load Balancers, Firewalls, ACLs, DNS, DHCP, IPAM, LDAP, NFS, etc.- Experience with one or more of the following routers, server load balancer, and firewall vendor platforms: Cisco, Juniper, Alcatel-Lucent, Arista, Brocade, Extreme, Citrix, F5, Fortinet, Palo Alto, etc.- In-depth knowledge of and experience with networking and/or systems technologiesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,400/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Ontologist II, Amazon Business Catalog Taxonomy

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The vision of Amazon Business Catalog Taxonomy Team (ABCT) is to empower large enterprise customers to manage, audit and plan their spend by providing them tools based on a collection of standardized, semantically rich, extensible and universally applicable product taxonomies. In the B2B e-commerce space, customers are particularly interested in using externally developed and industry standard taxonomies for product categorizations in order to manage and plan their inventory. Amazon Business’s vision is to support a diverse pool of taxonomy-based product categorizations so that it serves as the premier destination for these customers.As an Ontologist, you will work on a global team of knowledge builders to help us consistently interpret these taxonomies (like UNSPSC, E-Class, etc.) and create a unified taxonomy to help translate product categorizations across taxonomies to meet the diverse needs of customers in the B2B space. Moreover, you will help create crisp guidelines on how to categorize products using a combination of human in the loop systems. You will also be responsible for driving the opinion on how to evolve these taxonomies to meet the growing needs of our customers.Key job responsibilities* Help to consistently interpret the intent behind industry standard taxonomies like UNSPSC, E-Class, etc.* Develop logical, semantically rich, and extensible data models for Amazon's expansive product catalog to seamlessly categorize products across multiple taxonomies, while expanding the canonical taxonomy to meet the evolving needs of our customers.* Research worldwide understanding of Amazon products to develop scalable data models that solve customer problems and enhance product discoverability * Expand existing data retrieval techniques by utilizing our extensive product catalog and query languages* Analyze website metrics and product discovery behaviors to make data-driven decisions on optimizing our knowledge graph data models globally* Contribute to the development of new tool features and processes for the Ontology team* Drive alignment to ontology modeling and technology best practices and principles within our organization and across Amazon* Coordinate cross-functional projects with a broad range of technical and non-technical teamsAbout the teamOur team has a global presence and we celebrate diverse cultures and backgrounds within our team and our customer base. We are committed to fostering our culture of inclusion, offering continuous access to internal affinity groups as well as highlighting diversity programs. We care about your career growth, to continuously support throughout your entire career at Amazon. We recognize each team member as an individual, and we will build on your skills to help you grow. We have a broad mix of experience levels and tenures, and we are building an environment that celebrates knowledge sharing.* Degree in Library Science, Information Systems, Linguistics or equivalent professional experience * 3+ years of relevant work experience working in ontology and/or taxonomy roles * Experience with data retrieval and data research techniques * Knowledge of Semantic Web technologies (RDF/s, OWL), query languages (SPARQL) and validation/reasoning standards (SHACL, SPIN) * Knowledge of open-source and commercial ontology engineering editors (e.g. Protege, TopQuadrant products, PoolParty) * Master’s degree in Library Science, Information Systems, Linguistics or other relevant fields * Ability to communicate knowledge-based requirements and needs to engineering and retail teams * Detail-oriented problem-solving, ability to work in fast-changing environment and manage ambiguity * Experience building and unifying diverse ontologies in the growing e-commerce businesses.* Experience working with schema-level constructs (e.g. higher-order classes, punning, property inheritance) * Proficiency in SQL, SPARQL * Familiarity with software engineering life cycle.* Familiarity with ontology manipulation programming libraries.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $74,400/year in our lowest geographic market up to $166,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Optical Network Development Engineer I, DRES

Do you like to use network and Unix systems engineering to deliver simple, sustainable, and repeatable solutions? Would you like to play a key role in driving the stability and sustainability of next-generation IP networks?AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Core Networking team is looking for an Optical Network Development Engineer to join our Network Product Development (NPD) team. As an Optical Network Development Engineer, you will be responsible for building, deploying and scaling the Amazon networks that support AWS, customers, and other business units, across multiple global data centers. AWS Core Networking is focused on building Data Centers and the network that allows Data Centers to function efficiently. They own the solutions that allow racks to be aggregated and Data Centers to be interconnected. Core Networking’s goal is to balance efficiency, performance and reliability to allow customers access to their applications and data.Key job responsibilitiesOptical Network Development Engineers perform high quality network and/or systems operations, deployments, scaling, technology refresh, sustaining engineering, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation.• Collaborate with vendors/manufacturers to evaluate new hardware and software features. Create implementations plans for incorporating them into the network.• Automate optical test plans and qualify optical modules.• Collaborate with vendors/manufactures in defining and developing test plans for Optical Modules.• Work with network operations team in identifying operation issues and improving quality and RMA process. A day in the lifeEngineers in the InterDC Optical services team have a wide range of responsibilities. In terms of product development and delivery, it covers all activities related to hardware and software development, cross-platforms and software integration, and transition to production for both inhouse commodity and OEM optical platforms. From the lifecycle support perspective, includes day to day operations on-call, sustaining engineering, operational load automation and reduction, product and network security, network data integrity and authoritativeness, availability assurance (SRLG monitoring) and improvement (OLP, RFTS) and fiber infrastructure and vendor performance management. Our engineers not only make decisions on day-to-day work but they also own the long-term strategic view, they build strong partnership with customers to understand their immediate and future needs, their use cases and the things that we/they are not even thinking about so we make sure our solutions will fit into their needs. They bring perspective and context to influence the way we make technology and design choices, how we develop and deliver products that are right sized, fungible and future proof at the optimum cost per bit. They understand the business impact of their recommendations and show good judgment in decision making as we consider technical trade-offs between the immediate short-term technology solutions, operational needs and the long-term business needs.About the teamThe InterDC Optical Services team is responsible for the development, delivery and lifecycle support of the optical products used to interconnect AWS Data Centers and PoPs (Point of presence), ensuring diversity of supply and continually lowering data transfer cost for customers. This product portfolio serves a broad customer base and is primarily used to transport Core (EC2 & Prod) and Border (Internet) traffic in and across all but a few AWS commercial and ADC regions globally. Our current network size is >10Pbps of inter data center traffic over >30k devices worldwide and our team is structured to create and evolve these products and solutions while providing highly available, secure and scalable transport for multiple customer fabrics globally.Working at AWS in the Core Networking Team- Meet Matt, Director, Core Networking --- Kensie, Network Development Engineer --- AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please Bachelor’s degree in Electrical/Electronic Engineering, Physics, Computer Engineering or equivalent worked experience.- 1+ years of work experience on optical communication systems.- 1+ years of work experience on operating and maintaining optical (DWDM) networks- 1+ years of experience on optical network planning and optimization- 1+ years of professional development experience with Python or a similar scripting language for automation scripting.- Masters or foreign equivalent in Physics, Electrical/Electronic Engineering, Mechanical Engineering, Optical Engineering or a related field.- In depth expertise in systems design and development.- Expertise in debugging and troubleshooting hardware.- Experience working with ODM and CM suppliers of Optical Modules.- Experience in the product development lifecycle.- Ability to innovate or invent network solutions to solve business problems.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $102,700/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Paid Media Marketing Manager, Amazon Music

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.We are looking for an experienced Paid Media Marketing Manager to join our Amazon Music Performance Marketing team with a strategic focus on driving WW growth and awareness for Amazon Music Podcasts. This person will build highly impactful full funnel campaigns from Awareness to Acquisition driving and test into white space opportunities. You will define, execute, and measure Paid Media marketing from strategy to execution to drive scalable growth for the business - including manual campaign execution, testing, and developing scalable processes. An entrepreneurial spirit, a creative mindset for pushing boundaries, and the ability to work effectively with a large number of partners and international stakeholders are some of the key skills we are looking for.Key job responsibilities* Drive and develop new Paid Media initiatives across multiple channels to drive customer acquisition and build awareness for Amazon Music Podcasts* Embrace a test-and-learn approach, scaling strategies, and exploring expansion opportunities.* Plan, activate, optimize, and manage search media buys aligned with brief, customer journey, and audience insights* Establish automated reporting and optimization processes. Provide complete performance reporting and analysis on marketing campaigns and take relevant action on insights gained.* Manage relationships with key partners in the digital marketing ecosystem (DSPs and Social platforms).* Audit and update existing data pipelines in collaboration with the Business Intelligence and Tech teams to ensure the highest level of data quality* Partner with strategic cross-functional teams to support GTM plans and drive transparency and education in insights derived from Paid Media - 4+ years of ROI-focused digital marketing experience in a consumer facing technology organization, including the strategic management and hands on execution of paid media channels (Display, Paid Social etc.)- Experience managing multi-million dollar paid media budgets- Experience building, executing and scaling marketing programs across multiple international markets- Advanced Microsoft Excel skills, including the ability to work with large data sets- Exceptional analytical and quantitative skills, with a natural curiosity to measure, test, learn and iterate in order to get the best results possible- High attention to detail, across both business and technical domains- 3+ years of performance marketing experience for consumer technology product or service- Experience in the entertainment, media industry and/or subscription business- Direct, hands-on experience with Google Demand Gen, YouTube, DV360, Amazon Display Ads and other DSPs, Social media channels WW (Meta, Pinterest, Snap, Reddit etc.)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,900/year in our lowest geographic market up to $151,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Policy Program Manager, TMT - Variable

We are seeking an experienced policy manager to own strategy and implementation of Creators’ policies. You will be responsible for developing and maintaining policies that protect associates and influencers, Amazon's brand, and end-customers. You will be a trusted advisor to our operations, business, and legal teams on high-visibility escalations. You will partner with our operations and global Creators teams to calibrate and implement new policies, prioritize new initiatives, and ensure delivery against internal goals. Key job responsibilities• Contribute to the strategy, evaluation, and maintenance of Amazon’s Global Creator Operating Agreement and Program Policies. Partner with legal and global Creators teams to gain consensus on policies and improvements. • Own fast-paced policy research by monitoring industry trends and risk areas; draft and present thoughtful policy proposals to senior leaders.• Determine and implement effective operations solutions, understanding technical limitations and contributing to roadmap prioritization of the same• Support highly sensitive escalations • Own creator-facing initiatives related to policy compliance • Influence technology investments to detect and prevent risk to the Creators business• Plan and manage multiple parallel projectsAbout the teamThe Creator team’s mission is to make Amazon the Earth’s most desired destination for commerce creators and their content. We own the Associates and Influencer programs and brands across Amazon to ensure a cohesive experience, expand creators’ opportunities to earn through innovation, and launch experiences that reinforce feelings of achievement for creators. In partnership with Creators, the Trust, Safety, and Support (TSS) team strives to improve the Amazon customer and creator experiences by identifying and implementing policy changes and investigating violations among our community. TSS is focused on four functions: Application Review, Influencer Moderation, Creator Content Annotations, and Fraud Investigations.- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience implementing repeatable processes and driving automation or standardization- Experience working in a matrixed organization- 2+ years of driving process improvements experience- Comfortable operating in a highly ambiguous environment related to policy and complianceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.